Smart Security System
This is an overview of the Smart Security system manufactured by GE and
sold in the UK by Sentico and promoted to the visually impaired by the RNIB.
It will give you information on the different features and benefits of the Smart
Security system.
Sentico is part of the same family of companies that has established a first
class reputation for customer service by selling key management and access
solutions such as GE KeySafe™ .
unique alarmed GE KeySafe™
keys.
The Smart Security system includes the
that allows you to give access without giving
The Smart system is manufactured by GE and is already trusted by
home owners around the world to control who comes into their home.
The
trusted security professionals who install your wireless system will not disrupt or
damage your house décor as there are no wires to hide.
The only wires that
need to be connected are to provide mains power to the control unit and to
provide a link to your telephone system.
The Smart system can be tailored
to your needs from a small studio flat to a large detached home.
Discuss
with your professional security advisor what is going to be right for your home.
The control panel does the smart work which means that the operation is
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simple and easy to learn.
Setting the alarm is simple and can be done with
as little as one button push.
Installation of your alarm system will be completed by your approved security
professional and the installation will include a one to one user training session
with the panel.
You will also receive a manual in whichever format is most
convenient to you, for example, you may choose a full brow manual, you may
choose a large print manual or you may choose to have a word document in
electronic format.
In addition to the operation manuals you will be given a
telephone helpline number which you can call at any time during working hours
to gain assistance from a friendly operator.
every minute of every day.
This system can be monitored
This means that whenever the need arises,
assistance is summoned in the way that you have specified.
If you need help, Sentico are able to dial into your panel to support your
systems programming.
Your Smart system is capable of doing much more for you than just controlling
access.
Remote control of lighting, appliances, monitoring of activity and the
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ability to dial in and speak directly to someone in another room are just some
of the features that make this system smart.
The Smart system can have up to 24 devices connected and each of these is
individually identified within the system.
Below are details of the different
devices.
Devices
The PIR detector is used to detect movement.
PIR stands for Passive Infra
Red and this detector will alert the system to any movement within its field of
view.
There is a second type of PIR detector available which will ignore pets
moving within the room up to 30kgs which is a fairly large Labrador or
Retriever.
For doors and windows, we use a two part device that will alert
when the door is opened or the window is opened.
Again, there are no wires
between the detector and the panel.
There will be some areas in your home that have a lot of glass such as a
conservatory and in this area, we would use a glass break detector or acoustic
sensor.
These are the main types of devices that we use to detect intrusion.
There is, however, another device, equally as important, that is used to detect
fire or smoke.
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The smoke detector will alert the system if it detects smoke or
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a rapid rise in temperature.
You may already have smoke detectors fitted to
your home and the difference with these connected to your Smart system is
that this will alert you if you are away from your home in addition to alerting
you when you are in your home.
In addition to devices that respond to
intrusion or fire, there are a number of devices that can be used to summon
assistance.
The first is a small push button wrist watch that can be worn
throughout the day and at any time by pressing this it will immediately summon
assistance.
A variation of this is a pendant that can either be worn as a belt
clip, around the neck or fitted to a wall or a wheelchair.
button will immediately summon assistance.
Again, pressing this
On the main control panel, there
are simple push buttons that will also summon assistance.
Controls for the system.
Setting and un-setting of the system is very simple and can be done with one
button push.
This
can
be done from
the main panel,
convenient is to use a key fob that attaches to your key ring.
although more
This means
that when you go out or go to bed you can press the button to set the
system and when you want to be able to move without restriction in your
house or come back in, you simply press the button again to unset the
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system.
Again, the key fob has a panic button and pressing two buttons at
the same time on the key fob will act as a panic alert to summon assistance.
The final and totally unique device connected to the system is the alarmed GE
KeySafe.
This is a metal box fitted to the outside of the wall to store a key
to provide access to somebody giving you assistance.
The key is contained
within a small storage vault that has a unique code combination set by you
that allows somebody with that unique code to have access to your front door
and gain entry. This means that you do not need to issue several keys to
people or, worse still, leave a key under a flower pot, to enable somebody to
gain access to your property.
keys.
We refer to this as giving access without giving
The GE KeySafe is alarmed which means that as soon as it is opened
the system will need to be disarmed within the time you have chosen or it will
go into alarm mode providing extra protection for you.
Functionality of the Smart system and how it works
Each device is connected to operate within set parameters.
discuss this with you and will programme this for you.
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The engineer will
In simple terms, there
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are two levels of protection.
The first is doors and windows.
When this level
of protection is set, any device on this circuit will be active and will go into
alarm mode if entry or exit to or from the property occurs through a door or a
window.
In this setting, you are able to move freely around the inside of your
home but no one is able to get in without triggering the alarm.
This would
be used, for example, when you are in the house or in bed.
The second level is when the motion sensors are active.
This would normally
be set when you are out and want the alarm to activate if any of the sensors
detect movement inside the house.
In addition to these two simple settings there are many configurations that can
be used to ensure you have the protection to match your home and your
lifestyle.
Again, your engineer will discuss this with you and programme the
system for you.
To activate the system to protect doors and windows simply
press the door lock key fob once.
the button a second time.
To arm it to motion sensors as well, press
You will hear a notification confirming doors and
windows armed and then motion sensors armed and you will hear two beeps
repeatedly whilst the exit time expires or four beeps if you have activated
motion sensors as well during the exit period.
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The panel contains four rows of buttons on the front and there is a Braille
overlay that gives indication of the functionality given to the buttons.
On the
top row we have one button for doors and windows and the second button for
motion sensors.
system.
Simply pressing either or both of these buttons will arm the
The third button is to disarm the system.
Pressing the disarm button
will disarm the system and when it is done from the panel it requires a code
to be entered.
The second row of buttons contains the numbers 1 and 2 on
the first button, 3 and 4 on the second button, 5 and 6 on the third button,
7 and 8 on the fourth button and 9 and 0 on the fifth button.
Use these
buttons to enter your unique code to confirm that it is legitimate disarming.
Remember, when you use the key fob, there is no need to enter your code.
You can choose additional codes for friends or family.
For example, you may
choose to have one code for yourself, a second code for relatives and a third
code given to a cleaner or home help.
system in this way.
Up to five codes can be set into the
In addition, a panic code is set that allows the system to
be disarmed normally but it will send out a telephone message alerting your
respondent that you have disarmed the system under duress.
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The final button on the top row is a system status.
Pressing this will prompt
the system to give you an audible announcement of its state, for example, it
will give the time; it may also alert if the batteries are low, or if any function
of the alarm system needs your attention.
If your system is monitored, the
system will automatically send a message to the monitoring station whenever
there is something that needs attention.
The third row has six buttons.
The first is for chime doors.
Pressing this
button instructs the system to make an announcement whenever a door is
opened, particularly useful if you leave your back door undone and would like
to know whenever it is opened. The second button is for bypass.
If you
attempted to set the system whilst a door or window was open, the system
will announce that that door or window is open and will not allow you to set
the system.
You may decide, however, that you want to bypass this circuit.
Pressing this bypass button will allow you to bypass a particular circuit.
The final four buttons on the third row control lights.
capability to control lighting and appliances.
Smart has in-built
These lights can be controlled by
either a sensor being activated such as a door opened or movement detected
by a sensor or can be controlled by time of day.
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A particularly useful
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application
here
is
when
the
front
door
is
opened,
the
hall
light
will
automatically come on for four minutes to give visitors a welcome light during
hours of darkness.
lights by time.
Of these four buttons, pressing the first will activate the
For example you may choose to have lights come on
downstairs from 6 pm to 8 pm and upstairs from 9 pm until 11 pm.
pressing this button once will activate those lights at set times.
button
is
by
sensor,
and
this
will
activate
any
lights
that
Simply
The next
have
been
programmed to come on in response to a door or sensor being activated.
The third button; by pressing this twice will simply turn all lights on and the
fourth button; by pressing this will turn all lights off.
And finally, on the panel, the bottom three buttons are alarm buttons.
The left
hand one is to summon assistance for fire, the middle button is to summon
assistance for Police Emergency and the third is to summon assistance for a
medical emergency.
The panel is very simple to operate and your engineer will programme the
system so that you will barely need to touch the panel.
If you do need
assistance, there is a help line available that you can call and somebody will
help you make the changes you need to make.
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Remember, at every stage of
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using Smart, the system will give you a verbal prompt or verbal confirmation of
the actions.
When your Smart system goes into alarm mode, it will normally sound an
audible alarm at the panel unless you have chosen to have a silent alarm.
In
addition to this, it will make a telephone call automatically to a number that
you have chosen.
This may be to your own mobile, it may be to a
neighbour, it may be to a relative. They will receive an audible message from
the system advising them that you have an alarm at your property.
They will
then be able to respond to your alarm.
In addition to this single message dialling out from the panel, there is an
option to have your system monitored 24 hours a day, 7 days a week.
The
monitoring operator, in receipt of your alarm notification, will then work their
way through a list of respondents that you have given until they speak to
somebody who can respond to the alarm and will advise them of the location
and, with your prior permission, will also advise them of the unique code that
you have set to your GE KeySafe in order that they can get access to the
key and access to the property.
The monitoring station will not give out the
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code to your alarm, so they will need to remember this code to unset the
alarm.
The monitoring station will also monitor the health of your system,
checking to make sure that the batteries are in good condition and that the
system is functioning normally.
The batteries last between five and eight years
and therefore you should not expect to be changing batteries on a frequent
basis.
Smart is also able to be controlled by the telephone, for example, if you are
at work and you need to allow access for an electrician or plumber to get into
your home.
You can dial into the system and remotely unset, for a period,
and then dial in and set the system.
You can also dial into the system and
listen into your home or speak to somebody at home to check all is well.
This would be useful, for example, if somebody had issued a panic alert and
you wanted to dial in and speak to them immediately if they were unable to
get to the telephone. This phone control option would also be ideal for setting
the system if you extend a holiday at short notice.
To summarise the features of the Smart system.

Wire free system means no permanent fixtures or fitting is required.

24 wireless zones including two hard wired options.
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
Tailored settings and sensors to meet your security needs

Set entry and exit times to meet your personal and physical needs

Automatically comes with the alarmed GE KeySafe™ system where you
no longer need sets of additional keys cut. Simply enter your code to
access your keys.

Optional connection to monitoring, 24 hours a day, 7 days a week.

Voice prompts talk you through the operation of your panel.

Three programmable emergency buttons.

Up to six user access codes.

Chime feature for monitoring door and window activity.

Lighting and appliance control at set times or by sensor tripping.

Remote telephone access.

Built in siren

A 72 hour back up battery to run the system in the event of mains
failure.

User instruction manuals available in different media including electronic
Word document, large print manual and a Braille user manual with full
instructions.
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Smart can also be programmed to produce a variety of reports, for example,
alerting you if the system has not been unset by a particular time.
You may
choose to have a report sent every time the system is set or unset.
Smart
has a large reporting capability option and your engineer will discuss with you
how to achieve the reports and notifications that you need.
Contact us
We hope that this brochure has given you an insight into the functionality and
features of Smart security system.
If you would like further information, the
contact information for Sentico (A Division of Supra UK Ltd) is as follows:
By phone, contact the Sentico Customer services team on 0870 1200 900
By email at info@sentico.co.uk
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