JHANKAR PAVAN
SUMMARY
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Over 9 years of Business Experience in large multinational companies
including 6 years 10 months of extensive Functional experience in SAP R/3.
Extensive experience in Sales and Distribution.
Expertise in configuration, integration, testing and production support
versions SAP R/3 ECC 6.0, 4.7, 4.7EE, 4.6C, 4.6B and 4.0B.
Functional experience in complete customization of Sales and Distribution
with 2 full life cycles, 1 up-gradation & 1 support project experience.
Extensively worked on Project Preparation, Requirements Gathering and
Analysis, Business Blueprint, Realization/Configuration, Go-Live, testing,
Production Support, End-User Documentation and Training.
Experience in interacting with users on various issues addressed in the form
of tickets. During Production Support issues were resolved well before the
Turn Around Time (TAT).
Extensive experience in configuration of Order-To-Cash (OTC), Make-ToOrder (MTO) and Make-To-Stock (MTS) business process.
Worked on cross-module integration points of SAP SD with MM, PP, WM and
FI/CO.
Exhaustive testing, documentation, user training, process manual and postimplementation support were carried out during the projects.
Experience in performing Gap Analysis to check the compatibility of the
Legacy System.
Experience in preparation of As-Is and To-Be documents for the client’s
business process and mapping them in to SAP.
Written functional specifications for reports, user exits, sap scripts and smart
forms and worked closely with developers to get through the coding.
Expertise in-migrating and converting data from legacy system to SAP using
LSMW.
Experience in Developing/Executing Test Scenarios and Test Cases. Involved
in Unit Testing, System Integration Testing and Business Integration Testing.
Exposure on Testing Tools like Test Director and CATT.
Expertise in preparing User Manuals with perfect documentation and
conducting training sessions to end-users.
Good experience to interact/ handle international clients and customers from
varied geographical locations and diverse Cultural /Business environments.
Configuration Expertise in the Quote-to-Order-to-Cash areas of Sales Order
processing including Promotions & Sales Deals, Contracts, Rebates, Shipping,
Billing, Pricing and its interface with accounts receivable, condition technique,
Output, Material Listing/ Exclusion.
Worked for many E2Es like OTC, PRCING, CLAIMS, RETURNS AND REFUSALS
Expertise in configuring Enterprise Structure, Customer & Material Master
Data, Document Master data, Item Categories, Schedule line categories.
Experience in Order management: Sales order processing, EDI and Manual
Orders. Order related reports. (Customized and in built.)
Expertise in configuration of Shipping activities - Processing Deliveries,
Picking, Packing, Shipping Information Analysis and Batch Splits.
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Good knowledge of configuration of the Billing Procedures - Individual Billing,
Collective Billing, Invoice Split Processing and Inter company Billing.
Experienced in Order Consignments. Consignment Filling, Consignment
Issue, Consignment Returns and Consignment pickup.
Experience in configuring pricing procedure determination and Material
determination using condition technique functionality such as Condition
Tables, Condition Types, Access Sequences and Condition Records.
Experience in configuring Basic Functions including Output determination,
Account determination, Partner determination, Text determination and Copy
control.
Experienced with various methodologies like ASAP methodology and
Solution Manager
Expertise in configuring Value Contract, Quantity Contract, Service Contract
& Master Contract.
Experience in configuring Credit Management and setting up Credit Card
Processing System.
Experience in Delivery process and logistics execution: shipping and
transportation, picking and interfacing with WM and packing.
Experience in configuring Route determination and Shipping Point
Determination.
Experience with incompletion procedures, BOM, third party processing,
Consignment stock process, subcontracting deliveries, stock transport orders,
Inter Company Business Process, Returns, Procurement and Inventory.
Excellent Communication and Interpersonal Skills. Highly organized,
productive, extremely work-devoted & a good team player.
EDUCATIONAL QUALIFICATIONS
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MS in Business applications with computers, London, U.K
BS in Computer Science
TECHNICAL SUMMARY
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SAP SD
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SAP
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Languages
Others
Databases
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Environment
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Pricing, Pricing Schedules, Picking, Packing, Shipping,
Delivery, Inventory Management, Billing, SIS/LIS, FI/CO,
Credit and Risk Management, Resource Related Billing,
Customer Master & Material Master data.
SAP R/3 ECC 6.0, 4.7EE, 4.6C, 4.6B and 4.0B (SD, MM, FI
and PP modules), SAP GUI, EDI/ALE, LSMW, IDocs, Gentran
ABAP/4, C, C++, SQL, PL/SQL
PowerPoint, MS-Word, MS-Excel, MS- Visio
Oracle 7.x/8.0/9i with SQL PL/SQL, SQL Server
6.5/7.0/2000
Windows NT, Windows 95/98/2000, UNIX, MS DOS
PROFESSIONAL EXPERIENCE
Nestle Waters North America, Greenwich, CT.
SD Functional Consultant
Version 4.7
Feb 2007 - Till date
Nestlé Waters, world bottled water leader, are the Nestlé Group’s Water
Division, accounting for approximately 10% of total sales. Established in 130
countries, with a full range of product formats for all distribution channels,
Nestlé Waters offer bottled waters and refreshing water-based beverages to
meet consumer needs anywhere, anytime.
RESPONSIBILITIES
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Played a vital role as a team member in this world’s largest implementation
SAP-GLOBE (Global Business Excellence) Project.
Working under Customer Service Stream for E2E contact issues and acted as
a point of contact for pricing and delivery related issues.
Gathered business requirements in the area of Order Management (OM),
Shipping, Transportation, Billing, and information about the business
processes and created a working document for mapping the various
processes relevant for interfaces.
SD Pricing: Extensively worked on condition tables, condition types, pricing
procedures, user-exits, rebates, sales promotions, deals, free goods.
Determination of Pricing Procedures with necessary Condition types,
access sequence and Condition tables as per Business requirements.
Tested scenarios for unit testing, integration testing, and regression
testing for all SD business processes.
Prepared test scripts for the Integration testing of the SD business process
and also Systems Integration for the various external and internal SAP
systems.
Worked on customer hierarchy, shipping point determination, credit
management, listing/exclusion, standard SD and LE basic functions.
Have very good experience in writing functional specifications few of them
to list are Order Summary Report, Data Mapping, Detail description of the
reports, Pricing conditions display, Case pick rules.
Have worked on Master data: Partner Determination user exists.
Good knowledge and understanding of ABAP tables for mapping the legacy
data fields into SAP fields for the functional specifications.
Exhaustive testing, documentation, user training, process manual and postimplementation support were carried out during the project.
Involved in the testing phase for number of scenarios in Order
Management.
Been an interface for CS stream for Volume Stress Testing (VST conducted
knowledge transfer (customer service) interviews with Super users.
Trained testers how to localized test scripts in Nestool and how to use
peregrine tools to raise tickets.
Environment: SAP R/3 4.7, SD, MM, PP, FI/CO, WM, MS Visio, EDI,
IDocs, Gentran, Vertex, MS-Office and Lotus Notes.
Sabare USA Inc, ATLANTA, GA.
SD Functional Consultant
July 2006 – Feb 2007
Version: ECC 6.0
Sabare is engaged in production and exports of Home Furnishing's Textiles and
delivering a complete array of innovative and effective Home Furnishings
solutions. The company designs, manufactures and markets a coordinated line
of value added Home Textile products that are Packaged Bed, Bath, Dining and
Window furnishing variants.
RESPONSIBILITIES
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Implementation using Solution Manager and experience in training and
writing Functional specifications for the FIT Gap’s.
Analysis and resolution of shipping/delivery and WM issues and helping
the users in fixing the issues on a timely basis.
Written specs for Order Validation Rules to allow creation of rules and
parameters against which incoming orders are checked.
Daily monitoring & resolution of the tickets at various priority levels (high to
low)
Tested shipping point variants – Picking & Packing, Loading the goods in
to the carrier, planning the appointments and the physical time taken on
road.
Maintained Handling units and batches and supported the testing process
with materials and customers with complete data.
Good understanding of the shipment process including the VLM- Vehicle
Load Management and TME.
Very good knowledge in the Transportation Management Execution (TME)
– Working of TME.
Experience in Delivery process and logistics execution: shipping and
transportation, picking and interfacing with WM and packing.
Interacting with Business personals and understanding the total business
process and the computability with SAP,
Prepared Test scripts for EDI, Inbound and Outbound Idocs for Invoices and
Orders.
Unit Tests on Inter Company Business scenarios (ICB) for both Standard
ICB process and also the Interim ICB process.
Exhaustive testing, documentation, user training, process manual and postimplementation support.
Tested IDOC Interface for SAP SD cycle activities with external warehouse
management.
Involved with different processes in sales order processing which includes
consignment stock, Rush order & Cash Sale, Rental Contracts to meet
specific requirements in the business sales activities.
Route determination is set up to calculate the transportation planning time
and to transit time for the Shipment.
Understanding of Revenue account determination.
Environment: SAP R/3 ECC 6.0, SD, MM, FI, Project Information
system, MS Visio, ALE/EDI, IDocs, Vertex, Oracle 9i, UNIX.
Ditan Distributions, CA
SD Functional Consultant
Feb 2005 – Jul 2006
Version 4.7EE
Ditan is today’s most agile and responsive logistics management solutions
provider specializing in Retail Product Lifecycle Management. Ditan is also a
developer and supplier of comprehensive end-to-end digital cinema distribution
technology and services, and channel origination and broadcast play out
services. Ditan is also the world’s largest manufacturer and distributor of prerecorded videocassettes and DVD-Video, DVD-ROM and CD-ROM.
RESPONSIBILITIES
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Configuration of master data, sales cycle which includes sales order
transactions, delivery, shipping and billing. Configured batch management in
deliveries.
Maintenance of Customer Master and Material Master.
Customized sales order processing for different sales scenarios from inquiry
to quotation to sales order, delivery to billing.
Configured Inbound and Outbound delivery.
Implementation of transportation and configuring Freight Code condition
types, Rebate agreements and implementing them in the standard pricing
procedures.
Extensively involved in Pricing & configured new pricing procedure, condition
types, access sequences, condition tables and the determination of prices.
Product pricing and the policy related to the discount structure was a big
issue with the management and the priority was to fix this issue.
I analyzed historical data relating to the ratios of sales vs. discounts and
suggested solutions to the management and changed the pricing procedures
to incorporate these solutions.
Configured the system for the different processes in sales order processing
which includes, Rush order & Cash Sale, Rental Contracts to meet specific
requirements in the business sales activities.
Customizing several returns scenarios by creation of new Order Types,
maintained copy control procedures, Credit memo request, and Debit memo
request.
Environment: SAP R/3 Enterprise 4.7EE, SD (Pricing, Master Data) MS
Visio, ALE, EDI, IDocs, and Vertex
Varian INC, CA
SD Functional Consultant
Version 4.6C
Jan 2004 – Feb 2005
Varian Inc has pioneered vacuum science and technologies as a worldwide
supplier of total vacuum solutions that are application-oriented and aimed at
specific market requirements. The company has vacuum product manufacturing
plants in the U.S and in Europe with sales and services that span the globe.
RESPONSIBILITIES
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Configured and customized the existing SD Enterprise structure.
Changed the settings of field selection for customer master data.
Configured the existing sales and billing document types.
Prepared copying controls for sales, delivery and billing documents.
Defining and Assigning number ranges for sales, delivery and billing
documents.
Configured Transportation & Co-ordination with ABAP team for designing
layout sets.
Configured and Customized Sales information system.
Co-ordination with basis consultant for authorization profiles.
Configuration of promotions and sales deals. Credit management, SD account
determination. Developed User Exits for Sales Document Processing.
Configured the Inter company goods movement & Created specifications for
billing printouts and configured Pricing and rebate agreements.
Organized Sales activity to support customer call report, Inquiries, Quotation,
Orders and Product proposals.
Environment: SAP R/3 Enterprise 4.6C, SD, FI, Oracle 8i, MS Visio, ALE,
EDI & IDocs.
ADC Telecommunication, MN
SD Functional Consultant
Version 4.6B
May 2003 –Jan 2004
ADC is a world leader in supplying network equipment, software solutions, and
integration services for broadband, multiservice networks that deliver data,
video, and voice communications over telephone, cable television, Internet,
broadcast, wireless, and enterprise networks
RESPONSIBILITIES
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Involved in the assessment of business requirements in relation to the SAP
SD module and to provide the solution by configuration procedures.
Configured the customer master records as per the requirements.
Customized Material Master and Extended Materials for Plants, Sales
organizations, Storage Locations.
Configured the Customer Material Master Record.
Created the data environment for Customer Material Information Record.
Defined Partner Functions and maintained Release procedure.
Configured pricing, account determination, text determination.
Configured components related to Sales Orders, Deliveries, and Billing
modules.
Created, Configured & Customized Master data for Business partners.
Configured and customized Deliveries, Picking operations, Packing and
Loading.
Configured and maintained Automatic Inter-company Purchase orders and
S.O.
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A created and configured sale documents viz. Header, Item, Schedule Lines
and Customer service and contracts. Created and Customized Billing
documents and Billing methods and rules.
Partner functions and Partner Determination Procedure for Customer Master.
Co-ordination with ABAP team for designing layout sets. Developed user exits
for special pricing conditions.
Environment: SAP R/3 Enterprise 4.6B, SD, MM, PP, ALE, EDI & IDocs.
Powell Electronics Inc, MD
SD Functional Consultant
Version 4.6B
Oct 2002 – May 2003
Powell is one of the oldest and most established suppliers of electronic
components and has been serving customers in the military, aerospace and
commercial electronic markets. Their expertise lies in the value-added assembly,
materials management and distribution of electronic connectors, switches and
related components
RESPONSIBILITIES
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Provided post go-live support. Worked with Customer Service and Expeditors
in day-to-day operations developers to determine best solutions for business
process to be incorporated into SAP.
Troubleshoot production problems in sales and distribution, logistic
execution, and warehouse management areas. Configured and documented
the solutions to these problems.
Provided support to the end-to-end Business processes in SAP including
partner determination procedures, Text determination procedures and output
determination procedures & prepared the documentation required for End
Users.
Resolved issues with different Order types, Order reasons, Item categories,
Item category groups and Schedule line categories.
Tested pricing conversion programs to ensure the pricing information to be
transferred from legacy system to SAP system correctly.
Environment: SAP R/3 Enterprise 4.60, 4.6B, SD (Pricing, Billing,
Picking, Packing, Shipping), MM.
John Lewis Plc. London, United Kingdom.
Sales Manager & SAP USER
Apr 1999 - Aug 2002
John Lewis is the UK’s largest department store group with a network of 26
selling branches, plus distribution centers and production units. The John Lewis
Partnership's 68,000 Partners own the leading UK retail businesses.
RESPONSIBILITIES
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Compile, analyze, and report on Sales on daily basis to Branch Manager.
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Support branch learning and development work in assigned branch units and
through agreed project work.
Motivate and inspire Partners to reach their full potential and so achieve
branch targets.
Research both internally and externally the latest trends in Sales and
development and proactively identify their benefit within John Lewis.
Develop and manage an innovative strategy for sales that is understood and
valued by all Customers, which reinforces High Performance Organization.
To deliver the Sales procedures elements of the Sales department's business
plan to subordinates.
Monitoring progress in Sales towards agreed targets and taking alternative
measures to achieve them where necessary.
Demonstrate initiative, energy and creativity in the development of Partners
and the Partnership.
As part of the branch management team, develop and communicate plans
and targets at a local level, within the context of divisional strategy.
To offer consistent, outstanding customer service with bags of personality
and can take dealing with customers in their stride.
To maximize sales by assisting in the efficient, effective and economic
operation of the department through food preparation and providing an
informed and courteous service that exceeds customer expectations.