Platform Implementation Project-Technical Team Change Control Process GWMP Platform Implementation ProjectTechnical Team TABLE OF CONTENTS INTRODUCTION....................................................................................................................................................................... 3 INTRODUCTION ............................................................................................................................................................................ 3 PURPOSE ..................................................................................................................................................................................... 3 AUDIENCE .................................................................................................................................................................................... 3 CHANGE CONTROL PROCESS........................................................................................................................................... 3 PROCESS STEPS ......................................................................................................................................................................... 3 PROCESS FLOW .......................................................................................................................................................................... 4 ROLES AND RESPONSIBILITIES ........................................................................................................................................ 4 USER............................................................................................................................................................................................ 4 APPROVER ................................................................................................................................................................................... 4 CHANGE CONTROL ADMINISTRATOR .......................................................................................................................................... 4 REPORTS .................................................................................................................................................................................. 4 CHANGE CONTROL LOG .............................................................................................................................................................. 4 2 INTRODUCTION Introduction A Change Control process defines the method by which changes to a project scope are identified and either accepted or rejected. It also preserves completed work and prohibits alterations of that work without documenting changes. Purpose An effective change control process should: Provide a mechanism for accepting changes that improve the product overall while rejecting those that degrade it. Facilitate changes to work products during their initial formative development while avoiding unnecessary overhead or formality. Provide revision control and backup safety for work products during their formative development. Allow for formal acceptance (approval) of work products after their initial formative development has been completed. Facilitate efficient changes to work products after their initial acceptance, recognizing that the impact of a change to a work product is dramatically different after the work product has been accepted. Allow all parties materially affected by proposed changes to accepted work products to assess the resource, schedule, and/or product impact of the changes. Allow changes to accepted work products to be proposed and evaluated, schedule and quality impact assessed, and approved or rejected into work products in a controlled manner. Provide an historic trail of the development of work products, including all proposed changes. Audience The audience for this Change Control Process doc is: Project Sponsor Project Manager Project Team Members Client Implementation Project Manager Change Control Board Members CHANGE CONTROL PROCESS Process Steps The name in BOLD is the person performing the step. 1. USER. The user enters a Change Request into the Change Control Log in the e-room. The user then sends an e-mail to the list of Approvers. 2. APPROVER. On a weekly basis the Change Control Board meets to review any new Change Requests. After reviewing a Change Request and evaluating the impact, each of the Approvers makes a decision about the Request. If all accept then the Request is 3 accepted; if all do not accept the Request is not rejected. If there is insufficient information to make a decision the Log is updated to reflect “Need More Info”. 3. CHANGE CONTROL ADMINISTRATOR. The Change Control Administrator updates the Change Request and notifies the User of the decision. 4. USER. The User executes accepted changes or provides additional information, as requested. Process Flow The Process Flow looks like this: User ――► Approvers ――► Administrator ――► User ROLES AND RESPONSIBILITIES User Responsibility: beginning and end of Change Control process. Raises Change Requests. Provides Change Request details, as requested. Approver Responsibility: Member of the Change Control Board. Accepts or Rejects Change Requests. Change Control Administrator Responsibility: Member of the Change Control Board. Maintains Change Control Log. REPORTS Change Control Log Where: located in the e-room at https://eroom.seic.com/eRoom/sei/GWMPIMPS. 4