MKT 427: CHAPTER- 7 LEVERAGING SECONDARY BRAND KNOWLEDGE TO BUILD BRAND EQUITY 1. Companies (through branding strategies) 2. Countries or other geographic areas (through identification of product origin) 3. Channels of distribution (through channel strategy) 4. Other brands (through co-branding) 5. Characters (through licensing) 6. Spokespersons (through endorsements) 7. Events (through sponsorship) 8. Other third-party sources (through awards or reviews) CONCEPTUALIZING THE LEVERAGING PROCESS Creation of New Brand Associations Effects on Existing Brand Knowledge To describe the process more formally, here are three important factors in predicting the extent of leverage from linking the brand to another entity: 1. Awareness and knowledge of the entity: If consumers have no awareness or knowledge of the secondary entity, then obviously there is nothing they can transfer from it. Ideally, consumers would be aware of the entity; hold some strong, favorable, and perhaps even unique associations about it; and have positive judgments and feelings about it. 2. Meaningfulness of the knowledge of the entity: Given that the entity evokes some positive associations, judgments, or feelings, are this knowledge relevant and meaningful for the brand? The meaningfulness may vary depending on the brand and product context. Some associations, judgments, or feelings may seem relevant to and valuable for the brand, whereas others may seem to consumers to have little connection. 3. Transferability of the knowledge of the entity: Assuming that some potentially useful and meaningful associations, judgments, or feelings exist regarding the entity and could possibly transfer to the brand, how strongly will this knowledge actually become linked to the brand? COMPANY Create a new brand Adopt or modify an existing brand Combine an existing and new brand COUNTRY OF ORIGIN OR OTHER GEOGRAPHIC AREAS MKT 427, CH 07-4th, MNH 1 CHANNELS OF DISTRIBUTION Understanding Retailers Brand Image dimension CK Calvin Klein1970, ad, nothing come between her and her CK. 1985 obsession perfume, 2nd selling perfume. Channels of CK -Warnaco -JCPenney, was cheapening, the CK brand by selling to JCPenney. Trial, case, 2001 CK vs Warnaco. Warnaco Stopped to sell at JCPenney, but Costco, SAMS club continued. Philips Van Heusen acquired CK for 700 M $, 2003, relation developed CO-BRANDING Advantages Borrow needed expertise Leverage equity you don’t have Reduce cost of production introduction Expand brand meaning in related categories Broaden meaning Increase access points Source of additional revenue Disadvantages Loss of control Risk of brand equity dilution Negative feedback effects Lack of brand focus and clarity Organizational distraction Swatch: Smart car at 10000 US$. Affordability, Durability and Stylishness with Mercedes Benz didn’t run Crash was Security and Safety. Sold to Daimler Chrysler, 1998, 130000 units in year 2004 Guidelines: Both should have Brand awareness, Sufficiently strong, favorable and unique brand associations And positive consumer judgment and feelings. What capabilities do you have? What resource constraints are you faced with people, time or money? What growth goals revenue needs do you have? Is it a profitable business venture? How does it help to maintain or strengthen brand equity? Is there any possible risk of dilution of brand equity? Does it offer any extrinsic advantages? MKT 427, CH 07-4th, MNH 2 Ingredient branding Singapore Airlines New Raffles Class, French Design House Givenchy, Ultimo seats.Dolby Headphone World Gourmet Cuisine by International panel of chefs Intel Intel was founded on July 18, 1968, as Integrated Electronics Corporation. Awareness increased from 24% to 80% with Ingredient branding with IBM and Compaq in 1991, now 94%. Consumer preference level is 80% Advantages Disadvantages Greater sales can be generated at a The cost of supporting a marketing higher margin campaign can be high Enhance its own brand equity. There is a loss of control because marketing programs for the supplier Manufacturer may have different objectives and thus may send different signals to customers Requirements Perceive that the ingredient matters to the performance and success Must then be convinced that not all the ingredient brands are the same and that the ingredient is superior. A distinctive symbol or logo A coordinated push and pull program must be put into LICENSING Hello kitty A fictional character produced by the Japanese company Sanrio, first designed by Yuko Shimizu. The character's first appearance on an item, a vinyl coin purse, was introduced in Japan in 1975 and brought to the United States in 1976. Bag notebooks and Wedding telegrams, boxer shirt. Daihatsu motor company, sold 1200, limited edition, & 7, 245 Hello Kitty Cars, Speedometer, 20 km/h, sleeping, 60-smilings, 80-sweating bullet. Themed restaurant named Hello Kitty Sweets in Taipei, Taiwan. Licensing the Disney way: Merchandising licensing Publishing Music and audio Computer software Educational production The Disney store Catalog marketing Disney characters (Donald, goofy) Books, magazine and comic Cassette and CD Computer game Film and reward Shopping center Disney quality program MKT 427, CH 07-4th, MNH 3 Guidelines Can really only a fad and produces short-lived sales. Can become overexposed and wear out quickly as a result. Teenage Mutant Ninja Turtles: First introduced in 1988, estimated $1 billion sales in 1991. Conventional souvenirs and T shirts, Vanilla flavored pizza candy. After this high eater mark, however sales of licensed Teenage Mutant Ninja Turtles merchandise dropped to &100 million in 1993. Harley Davidson POLO SHIRT, GOLD RING, WINE COOLER CELEBRITY ENDORSEMENT Must be well enough known that the awareness, image and responses for the brand may be improved. In terms of expertise, trustworthiness, and likeability or attractiveness, as well as having specific associations that carry potential product relevance. Potential Problems Can be overused by endorsing Firstly Unreasonable match between the celebrity and the product Secondly Can get in trouble or lose popularity Third Celebrities are only doing the endorsement for the money and do not Fourth necessarily believe in or even use the endorsed brand. May have trouble remembering the advertised brand. Finally Guidelines: Well known and well defined celebrity Relevant to the brand and likely to be transferable. Creative fashion that highlights the relevant associations and encourages their transfer. Market research, Q score of favoritism Palmolive used Kapil Dev in the '80s, his line 'Palmolive da jawaab nahin' became famous -- it is remembered even today. Sachin Tendulkar means Pepsi in soft drinks, Boost in malted beverages, MRF in tyres, Fiat Palio in cars, TVS Victor in two-wheelers, Colgate Total in toothpastes, Britannia in biscuits, Visa in credit cards, Airtel in mobile services and Band-aid. Aamir Khan has signed a huge Rs 6 crore deal with Coca-Cola for the Thanda Matlab Coca-Cola campaign. Thanda means cold, and is a generic term for soft drinks in India. Bachchan has many endorsement deals under his belt. He's struck a Rs 8-crore deal with healthcare major Dabur, a Rs 10 crore deal to promote ICICI products, a Rs 5 crore deal with Parker pens. He is also endorsing Reid & Taylor suits MKT 427, CH 07-4th, MNH 4 SPORTING CULTURE OR OTHER EVENTS Events have their own set of associations that may become linked to a sponsoring brand under certain conditions. Which event can transfer associations is on the basis of various dimensions of credibility. A brand may seem more likable or even trustworthy or expert by the virtue of becoming linked to an event. Clear Men Confidence Cup 2010 44colleges, 21st May to 5th June. Army stadium final, notre dame VS Govt barishall. College won in 4-0. RCCI college Rangpur 3rd beating BAF shaheen college Paper Studio (conqueror paper) Conqueror Corporate Identity Design Contest. June & to July 1 2010. Dr. Muhammad Yunus as a judge VISA AND OLYMPIC 1985, American Express was giant. 1988, OLYMPIC. 1992, NOT TOUGH LIKE GAME IF U DNT HAVE VISA CARD. Olympic Games Through 2012, Including The Beijing 2008 Olympic Games,The Vancouver 2010 Olympic Winter Games and The London 2012 Olympic Games. Visa Will Be The Only Card Accepted At All Olympic Games Venues For Any Official Olympic-Related Transactions THIRD PARTY SOURCES The Good Housekeeping seal has been seen as a mark of quality for decades. Pc magazine, Colgate’s hills science diet, P& G Iams brand Targeted vet in research and funding MKT 427, CH 07-4th, MNH 5