ERDF 2007-13 Transition Programme MI Senior User Group Meeting – 26th March 2008 Date: Wednesday, 26th March 2008 Location: Conference Room G/M, Eland House Time: 11:00 – 15:00 Attendees CLG Project Team Nigel Williams Programme Manager, EU Policy & Programmes Chris Crow MIS Analyst, EU Policy & Programmes Mark Swan MCIS Implementation Co-ordinator Anne Smith MCIS Implementation Co-ordinator Paul Cooper MCIS Testing Team Richard Goodwin CLG – Deputy Director, EU Policy & Programmes Regional Representatives Claudia Marescu EEDA Deputy Local Working Group Team Leader Stephen Hayler EMDA Local Working Group Team Leader Chris Heath EMDA Project Manager John Joyce LDA ERDF Compliance & Irregularities Mgr David Hampson LDA Local Working Group Team Leader Kenroy Reid LDA Link to Finance & JESSICA Norman Williams NWDA Local Working Group Team Leader Andy Land NWDA Knowledge Manager Jemma Cornish ONE Local Working Group Team Leader James Ruel SEEDA European Director Gemma Sheldon SEEDA Local Working Group Team Leader Richard Dodsworth SWRDA Local Working Group Team Leader Apologies Glyn Darbyshire Evans AWM Local Working Group Team Leader Jeff Owen SWRDA Information Systems Architect Rocco Volpe YF IT, Local Working Group Team Leader John Underwood Alan Hazell YF Finance / MI Reporting Technical Architect, EU Policy & Programmes Alex McIntosh Business Analyst, EU Policy & Programmes ________________________________________________________________________________________________ Page 1 of 11 ERDF 2007-13 Transition Programme MI Senior User Group Meeting – 26th March 2008 Meeting Documents (click icon, or right click and open hyperlink) MI SUG Minutes MI SUG Presentation 2008-03-26 2008-02- 28 http://www.mcisproject.co.uk /Files/MCIS%20SUG%20Minut es%202008-02-28%20v1.0.doc PART 1: All Users Release 2 Requirements Workshop 13th March 2008-03-26 (NB: set for A3 printing) G:\ ESAD\ MCIS Project File\ 01 Programme Management\ 08 Presentations\ SUGs\ MCIS SUG Meeting 2008-03-26 v0.2.p G:\ ESAD\ MCIS Project File\ 04 Business Requirements\ 08 Requirements W MCIS news, Processes & Requirements update, MI, Data Dictionary Issues, UAT update, Implementation round-up. Meeting Notes / Actions Item Item & Commentary 1 INTRODUCTIONS & PREVIOUS MINUTES 1.1 STATUS OF ACTIONS FROM PREVIOUS MEETINGS Who (1) Process for agreeing Changes and/or deviances from User Manual Close here – see separate agenda item below. (2) Ask EC/BERR to extend “option B” to the 2007-2013 programme, such that interim claims will not be capped at the intervention rate for the priority axis for each month’s claim, and advise RDAs. Close here – see separate agenda item below. (3) Carry forward the following (partially complete): ACTION POINT 1: Pre-populate Sharepoint with ideas for changes to MCIS where these have been put into the TESA site. AS (4) Change Control process – Carry forward. Part of the shared governance regime, to be defined. ACTION POINT 2: Define Change Control process NW (5) Explore with ONE and SEEDA the options for generating funding letters. Closed – covered at Full System Requirements Workshop of 13th March. (6) Previous SUG raised concerns about drafts of the User Manual being available on the web-site. RG asked those expressing concern to write to him explaining what the issue is. ________________________________________________________________________________________________ Page 2 of 11 ERDF 2007-13 Transition Programme MI Senior User Group Meeting – 26th March 2008 Item Item & Commentary Who Close here – see agenda item 2.2 below. (7) RDAs to provide updates ASAP if implementation dates change. Close here – ongoing, and being reviewed regularly with implementation coordinators. (8) Key milestones of RDAs’ own IT / Systems / Processes development – RDAs please relay to MS or AS ASAP so that the Workstream Activity checklists can be updated with dependencies. Close here – ongoing, and being reviewed regularly with implementation coordinators. (9) Carry forward the following: ACTION POINT 3: All RDAs to send E-mail requests to AH for access rights to Sharepoint. RDAs …add a further related action: ACTION POINT 4: Where logins have been requested but are outstanding, please notify your implementation co-ordinator (AS or MS) RDAs (10) Complete core processes by 05/03/08 Closed – User Manual Chapter 1 was issued before AMcI’s holiday. (11) Complete Functional Spec for core system and publish on website, by 05/03/08. Closed – Functional Spec for Core was issued before AMcI’s holiday. (12) RDAs to review MI reporting processes, by 14/03/08 Closed – feedback received, sufficient for current purposes. (13) AH to issue Data Dictionary v1.3 Closed – has been issued. (14) AH to investigate/prototype completion of the aggregate claim from the XML file, and perhaps integrating all the required data into one XML file to be used for the aggregate claims for all Priority Axes. Closed – both concepts have been proven and will be in the version of Core MCIS functionality that is submitted to UAT. (15) RDAs were asked to return comments on the Support Agreement to Nigel Williams by Friday 7th March. Closed – comments have been received from most regions. (16) Carry forward the following (in progress – not complete): ________________________________________________________________________________________________ Page 3 of 11 ERDF 2007-13 Transition Programme MI Senior User Group Meeting – 26th March 2008 Item Item & Commentary ACTION POINT 5: RG to set up MCIS Project Board Who RG (17) Request Sharepoint access for full system users from AH Closed - re-iterates (9) above. (18) Set up User requirements workshop to walk through potential changes and plan when they can be delivered Closed – workshop was held 13th March; see agenda item under Part 2 below. (19) Demo contingency solution at the meeting in NWDA on the 6th March. Closed – demo was given 2 PROJECT COMMUNICATIONS (refer to slide pack) 2.1 NEWS Full System is ready for initial demonstration - scheduled for after lunch. EEDA have decided to adopt Full MCIS. We have received news that Alan Hazell is unwell and has gone into hospital. This may affect development progress (impact to be assessed in conjunction with Alan’s team). In Alan’s absence, Nigel Williams will be the contact for technical / development issues. 2.2 USER MANUAL All key chapters are nearly complete and will be posted on the MCIS Project Website once they have been approved. However, SWRDA flagged that approved chapter 4 is being revised and a Change Control process – to agree changes – does not seem to be in place. ACTION POINT 6: take forward (via User Manual Sub-Group) Change Control arrangements for User Manual chapters that have been approved, as part of the wider discussion of Governance arrangements. ACTION POINT 7: LDA (DH) to propose an approach to how RDAs may operate local variations on User Manual (e.g. may be more rigorous in some areas) – owners of User Manual need to agree (a) this approach, and (b) how the web page that holds User Manual chapters can reflect that this may quite legitimately happen. 2.3 RG DH RG VISITS RG has visited EMDA, EEDA, and AWM, and has met the Executive Director of resources from NWDA, and is due to visit LDA. ACTION POINT 8: advise RG if they would like him to come in and meet ________________________________________________________________________________________________ Page 4 of 11 ERDF 2007-13 Transition Programme MI Senior User Group Meeting – 26th March 2008 Item Item & Commentary any of their senior management, or if there are any internal meetings that it would be useful for RG to attend. 2.4 Who RDAs IT STANDARDS & AUDITS For RDAs using own systems, audit regimes are in place – SWRDA queried whether more is needed. RG advised there is a degree of auditing needed to fulfil the Audit Authority (AA) role requirements – AA are looking into extent to which EC will accept them re-using findings of other existing audit regimes. For Full System RDAs, there is no existing audit of their system that can be referenced. ACTION POINT 9: Feed-in to RG any ideas that may help avoid duplication of audit activities. ACTION POINT 10: Ensure RDAs’ existing audit regimes are described in the Annex XII Statements of Mgt & Control, including how these will each contribute to overall assurance of the “system” (people + processes + technology) that is implemented for ERDF. RDAs RDAs AA will be attending the SUG in future. The initial compliance assessment will not review IT systems; but there will be a more detailed set of audits next year that will look at the systems. EC will sign off the Audit Strategy this summer & this will be the basis for those more detailed audits. RG in discussion with AA regarding how they will approach IT system auditing and what will be done this year, and when, including auditing of Full MCIS. AA are consulting with the specialist IT Systems Audit section within IAS. ACTION POINT 11: Provide to RG a description of what systems auditing approach is in place in RDAs – supplement the information returned at action point 2 above. 3 RDAs IMPLEMENTATION ROUND-UP (refer to slide pack) 3.1 IMPLEMENTATION PLANS MS presented the up to date view of the RDAs’ consolidated plans for implementation. Implementations are currently well spaced. AS & MS will need to work with Full system RDAs to establish whether they ________________________________________________________________________________________________ Page 5 of 11 ERDF 2007-13 Transition Programme MI Senior User Group Meeting – 26th March 2008 Item Item & Commentary Who require the Payment Interface for go live, and if so, to factor this into implementation plans. ACTION POINT 12: Issue Finalised Payment Interface specification today 3.2 NW ANTICIPATED TIMESCALES & IMPLEMENTATION APPROACH NW reprised the implementation approach and typical outline timescale included in each RDA’s Implementation Plan document. NW talked through the Outline Implementation Timescale, and emphasised that Model Office simulation must take place on the approved version of the system, i.e. after UAT. User Testing will concurrently involve Core system (YF) and Full system (ONE) RDAs, and the CLG roles of CA & MA; they must collectively sign-off the system before other RDAs start Model Office. Target date for sign-off of MCIS is late May. 3.3 ACTION POINT 13: Circulate the Testing materials shared with YF to all RDAs taking Core MCIS MS/AS ACTION POINT 14: Review the business scenarios in these Testing materials, and advise what should be added. RDAs (Core) NON-MCIS IMPLMENTATION ACTIONS FOR ERDF ERDF implementation is a business change – of which full or core MCIS implementation is one part – and it is the RDA that owns the business change, including Annex XII Management Control Systems (MCS) Statements and Publicity Plans. The Model Office simulation is an opportunity for an RDA to demonstrate and trial its systems, and will help inform the subsequent review of the MCS by the AA. EC have highlighted it may take them several months to review Annex XII Statements. Annex XII will need to be re-approved if changed; a sound principle is to refer to procedure documents rather than put the (potentially volatile) work instructions in the Annex XII. However, the referenced documents must be in place or the compliance audit will fail. NB: MA has requested Annex XII Statements by end March, not end April. 3.4 AOB: APPROACH TO TRAINING MATERIALS NW asked RDAs for opinions on the approach to providing reference materials for users and for training. Options include: Context – sensitive help text (which can be maintained alongside the screen itself); A collaborative, Wiki-based approach; ________________________________________________________________________________________________ Page 6 of 11 ERDF 2007-13 Transition Programme MI Senior User Group Meeting – 26th March 2008 Item Item & Commentary Who Approach used in TESA - role-based User Guides for each (~17) user roles (hard to maintain). EMDA preferred the help text approach. ONE would like a manual – partly for back-up, partly to show auditors – NW suggested it might be possible to generate one from the help texts. NWDA would like training to follow a hands-on workshop approach. LDA said that in TESA the separate login for the e-learning package had caused confusion; NW proposed MCIS will not have e-learning. LDA said the classroom sessions were more valuable. ONE flagged that there was some useful material in the TESA User Guides which might be re-usable (e.g. as a starting point for some of the help texts). Conclusion: The primary user reference material for MCIS will be contextsensitive help text. The project team will generate a User Manual document from this. Core users will also need a description of how to upload XML. The MCIS team may also look at implementing a Wiki product. This would be based around contributions from the RDAs within this group – success would require a commitment from all parties to contribute and to keep the Wiki up to date. MCIS will not follow the roles-based User Guides approach developed for TESA. NW flagged that finalised help text / user manuals will require a finalised system – this means that the help text may need to be updated after the point where hands-on training is given. ACTION POINT 15: Ensure useful information from TESA User Guides is recycled where appropriate. 4 BUSINESS PROCESSES, KEY MESSAGES 4.1 User Manual Chapter 1 - this is now pending approval. ACTION POINT 16: re-instate User Manual Chapter 1 on MCIS project website, once approved. 4.2 UPDATE FOLLOWING EC CONFERENCE, 10TH MARCH (refer to slides) 4.3 Rules for reimbursement of interim aggregate claims: CLG has an outstanding action to write back to the RDA network confirming these rules MCIS Project Team NW ________________________________________________________________________________________________ Page 7 of 11 ERDF 2007-13 Transition Programme MI Senior User Group Meeting – 26th March 2008 Item Item & Commentary Who in line with the advice from the EC given at the conference. The amount reimbursed will be [eligible spend x priority axis intervention rate]. This will sometimes be more, and sometimes less, than the ERDF element that an RDA has paid out in claims to projects, because the consolidated IR from the project-level claims may be higher, or lower, than the priority axis IR. ACTION POINT 17: Ensure CLG writes to the RDAs confirming the rules for reimbursement of interim aggregate claims. NW/RG “Del neutrality” issue: NW flagged that this rule creates an accountancy issue: CLG will be paying out to RDAs an amount that may differ from what RDAs have spent; historically Treasury have always required such amounts to be equal. NW has an action to organise a meeting with CLG Finance and Treasury to agree how this will be handled in reporting to treasury by RDAs and CLG, which treasury will seek to reconcile. ACTION POINT 18: Feedback to the SUG on the outcome of discussions with CLG Finance and Treasury regarding the del neutrality issue. NW Other implications: MCIS team are not aware of any impact on XML Schemae / Data Dictionary. SH flagged that there may be implications for achieving N+2. If an RDA’s spend is front-loaded, the reimbursement rule may mean that the early claims are not fully reimbursed. It is possible that the RDA may have spent enough ERDF to meet N+2, but the amount reimbursed by the EC may be lower than the N+2 target. Clearly as the project progresses the tendency will be to balance out. Also SH raised that there will no longer be a clear relationship between ERDF reimbursement receipts and specific claims: how would any shortfall / excess of reimbursement over spend be apportioned across the project-level claims? To meet Treasury cash forecasting requirements, RDAs will have to provide a cash forecast for each month of the current year. CLG will be penalised if the monthly forecast is inaccurate – the more inaccurate, the higher the penalty. ACTION POINT 19: circulate Kim Humberstone’s email regarding monthly cash forecasting to RDA representatives and to Ginny NW ________________________________________________________________________________________________ Page 8 of 11 ERDF 2007-13 Transition Programme MI Senior User Group Meeting – 26th March 2008 Item Item & Commentary Who Walker, and to share the formula for the penalty calculations. ACTION POINT 20: clarify whether it is actual ERDF spend, or the aggregated claim values that should be used to monitor progress towards N+2 4.4 NW Projects with Income The rules in this area were complex and are becoming more so. It was, and will be, easy to make mistakes and to suffer consequentially when audited by EC. 5 MANAGEMENT INFORMATION 5.1 DATA DICTIONARY UPDATE V1.4 Data Dictionary is due for release shortly, accompanied by a release note and a consistent release of Reference Data and XML Schemae. Timing depends on AH’s input; he is currently unwell. V1.4 will be a minor release – CC summarised the key changes (see slides). The data dictionary key changes are all around removal / reduction of information previously required. 5.2 SHAREPOINT ISSUES – TURN AROUND TIME For Issues that are Queries or Defects, these will normally be answered in 2 working days. For more difficult queries, an initial response will be given in that timescale, and will include a timescale for a full response. NB: Issues that are “Requirements” will be captured and included on the agenda for a group discussion with relevant (Full or Core system user) RDAs at a later date. Also for more involved queries, MCIS team will consider whether phone calls and /or visits may be appropriate, in addition to updating SharePoint. This is to mitigate situations where answers prompt further questions, leading overall to a protracted, iterative process before the RDA has received a full resolution. ACTION POINT 21: put out a 1-page communication about Cost Categories (a number of RDAs have raised queries about this topic). CC ACTION POINT 22: follow up request for Cost Category Definitions – Arni Narain is progressing – and get back to Jemma Cornish. AS ACTION POINT 23: provide access to the Cognos database used for the exercises practiced on the training course (in addition to the TESA Cognos sandpit access already provided). CC 6 USER ACCEPTANCE 6.1 Testing update – refer to slides. 6.2 SUPPORT AGREEMENT 6.3 This will be updated and shared with the RDAs. It will become part of the procurement documentation pack, and the basis for a back-to-back SLA with ________________________________________________________________________________________________ Page 9 of 11 ERDF 2007-13 Transition Programme MI Senior User Group Meeting – 26th March 2008 Item Item & Commentary Who the service provider. 6.4 Procurement. The OJEU advertisement is due to go out shortly. LUNCH 7 FULL MCIS SYSTEM DEMO MS demonstrated the processes of setting up, approval, acceptance and making live a project; also raising and processing an applicant’s project-level claim. Aspects of MCIS’s core design, e.g. workflow, search capability, task list, step box, navigation rules, audit trails and versioning of projects and claims were discussed. PART 2: Release 2 Users only (NWDA, ONE, LDA, SEEDA, EEDA) Development update, interfaces update, Full MCIS Functional Specification issues. Meeting Notes / Actions Item Item & Commentary 8 REQUIREMENTS 8.1 A Requirements Workshop was held for Full MCIS users on 13th March. ONE, LDA and SEEDA attended. NWDA were unable to attend. EEDA had not yet elected to take the Full system. Who AS provided copies of the workshop outputs. ACTION POINT 24: RDAs taking Full MCIS, please review Requirements Workshop outputs and respond to AS by Friday 4th April: RDAs (Full system) Part 1 – items discussed at 13th March Workshop - any comments on the proposed solution write-up? This write-up (incorporating comments received) will become the basis for initial design work and estimation, and of a proposal for incorporation into the build schedule. Part 2 – items not covered at the workshop, but subsequently reviewed by JC (who contributed the majority of the items) and PC - please feedback, in order of priority, the Sharepoint Issue Ref. no.s of the items you would like to discuss at the follow-up workshop on ________________________________________________________________________________________________ Page 10 of 11 ERDF 2007-13 Transition Programme MI Senior User Group Meeting – 26th March 2008 Item Item & Commentary Who 10th April, - for the remaining items, where you are content these do not need to be discussed in a workshop setting, please feedback any comments on the existing draft response. ACTION POINT 25: Arrange follow-up workshop for Thursday 10th April, Eland House, 10:30– 14:30. AS NEXT MEETING DATES: Thursday 24th April, CLG, Eland House, conference room G/J & G/K 11:00 – 15:00 Wednesday 21st May, CLG, Eland House, conference room G/L & G/M 11:00 – 15:00 Wednesday 25th June, CLG, Eland House, conference room G/J & G/K 11:00 – 15:00 Wednesday 23rd July, CLG, Eland House, conference room G/J & G/K 11:00 – 15:00 ________________________________________________________________________________________________ Page 11 of 11