College of Information Sciences & Technology The Pennsylvania State University IST 402: Portal Project Zubulake v. UBS Warburg, LLC Outline & Work plan Presented To: Professor Bagby & Erica Culler March 2nd, 2006 Team #1 Steve Crisalli sdc188@psu.edu Damien Deantonio dmd293@psu.edu Pam Gorky Jeff Yetter psg117@psu.edu jmy165@psu.edu IST402 – Outline March 2nd, 2006 Table of Contents ABSTRACT ...................................................................................................................................................................3 OUTLINE .....................................................................................................................................................................4 INTRODUCTION ...........................................................................................................................................................4 HISTORY OF COST-SHIFTING ......................................................................................................................................5 BACKGROUND OF THE ZUBULAKE TRIAL.....................................................................................................................6 RELIANCE OF ZUBULAKE ON ROWE ............................................................................................................................8 CURRENT COST-SHIFTING......................................................................................................................................... 10 CONCLUSION & FUTURE OF COST-SHIFTING ............................................................................................................ 11 DETAILED WORK PLAN ......................................................................................................................................... 11 GRAPHICAL REPRESENTATION STRATEGY .................................................................................................... 13 BIBLIOGRAPHY ....................................................................................................................................................... 13 Page 2 IST402 – Outline March 2nd, 2006 I. Abstract After careful consideration and investigation of all portal topics, our team chose to further explore the Zubulake case and the effects it had on electronic data discovery cost. Because of the growing significance of EDD in today’s business world, our team thought this would be a good chance to see where the future is heading. The Zubulake case will be referenced as the precedent of all litigation cases involving EDD. Within these cases of EDD, the issue of costs for retrieving the data will become increasingly important as well and will be the focus of our portal. Our group is especially interested in a topic of this magnitude because the effects and costs it can have on corporations now and in the future. While doing research for our portal and looking at the Zubulake case, we would like to learn when and how a corporation must preserve electronic documentation, such as emails or backup tapes. In the past, some precautions were taken to help preserve these documents, but with the outcome of the Zubulake case now known, organizations are now more cautious with what they do. Currently, our group is not too familiar with this topic. We know the basics of it from the preliminary research we did, but we are very interested in learning more. From initial research we did on the internet as well as in Westlaw, we were able to gain a basic understanding of the details revolving around the trial. In a discrimination case between Laura Zubulake and UBS Warburg, the issue of EDD costs came up at the time where there were no clear-cut standards or criteria for dividing the discovery costs. Prior to this case, the issue of EDD costs had come up, but not very frequently. One of the major cases before the Zubulake trial, the Rowe case, served as the precedent of how corporations will proceed to act on this subject in the future. We will refer to this case many times throughout the portal. During the Zubulake case, the Rowe case played a significant role as the standards resulting from the Zubulake case were directly derived from the Rowe case. The Zubulake case lead to the revised list of EDD cost balancing criteria. The new list is what will be used to adjust the costs in regards to EDD cases. With skills in webpage design, writing, chart development, and image editing, among other things, our team is very diverse. We plan to employ all of these skills in every way possible. Whenever appropriate, charts and other visuals will be used to help illustrate concepts within the portal. These will most likely be flow charts and concepts maps, but this will be finalized after we have completed our research. Our team plans to put a substantial amount of effort into this portal throughout the whole process. We have already found several valuable resources and will continue to do a great amount of investigating. We are truly interested in how this trial has changed the issue of costs regarding EDD and are anxious to share our knowledge with our classmates through our portal. Page 3 IST402 – Outline March 2nd, 2006 II. OUTLINE A. Introduction Cost Shifting in Electronic Data Discovery (EDD) o Electronic Commerce Has Led to Explosion of Data o Between the years 2002-2005, the world generated more data than all the data generated on earth over the last 40,000 years. General presumption that responding party assumes its own cost of production o Changing rules, especially regarding production of electronic data a) Where is it stored? b) How easy is it to get? c) How much will it cost to get it? Who’s going to pay? o Document retention and storage = Costs in litigation General Presumption: “Producer Pays” o Compaq Computer Corp. v. Packard Bell Electronics, Inc., (N.D. Calif. 1995) (more than 1,000 man-hours to retrieve) o United States v. Columbia Broadcasting Sys., Inc., (9th Cir. 1982)(required staff of lawyers, paralegals, accountants, and clerks to review the thousands of boxes, 18 months to complete, at a cost of $2.3 million) o Williams v. City of Dallas, (N.D. Tex. 1998) (review of 30 boxes of documents, including 210 files, 52 audio and video tapes, 23 trial research notebooks, hundreds of newspaper articles) Zubulake v. UBS Warburg o Significant attention o Well-reasoned and careful opinion (J. Scheindlin) Page 4 IST402 – Outline March 2nd, 2006 o Respects the general presumption of “producer pays” o Useful framework for cost-shifting o Important because issue of cost-shifting is directly impacted by: a) accessibility of data b) cost of retrieval B. History Of Cost-Shifting Prior to the Zubulake decisions, the most widely cited case addressing cost-shifting for Electronic Data Discovery (EDD) was Rowe Entertainment Inc. v. William Morris Agency Inc. Rowe established an eight point test to balance factors to determine which party should bear the costs of EDD. Many courts have invoked Rowe on the question of cost-shifting. Zubulake relied on a modified version of Rowe and its predecessors, or if a new approach will emerge based on Zubulake. The Rowe opinion, issued by a magistrate judge in the Southern District of New York, was short-lived. About a year and a half after Rowe, the judge issued the first of five Zubulake opinions. The judge found the Rowe test incomplete. In so doing, Zubulake announced three general principles of electronic discovery. o First, it is not appropriate to shift the cost of electronic discovery where information is sought from accessible, active, or near online data. o Second, cost-shifting is appropriate only where inaccessible data is sought. Page 5 IST402 – Outline o March 2nd, 2006 Third, where offline, inaccessible data is sought and cost-shifting may be awarded, only the cost of restoring and searching the inaccessible data should be shifted. The responding party must continue to bear the cost of reviewing and producing the electronic information after it has been restored. At a minimum, Zubulake and Rowe highlight the critical need for litigators to consider many aspects regarding EDD. C. Background Of The Zubulake Trial Background o Laura Zubulake sued UBS Warburg LLC a) Gender discrimination and retaliation b) Six cases in total c) “In addressing the plaintiff’s request for discovery of information contained in backup tapes, the court had issued its first order and opinion establishing a three-pronged analysis for deciding disputes regarding the scope and cost of discovery of electronic data” (Ronan) d) Problems occurred with missing information i. not all emails were produced ii. Zubulake believed more data existed Data production issues o Responsibility of production costs a) “Before turning to whether sanctions for spoliation of evidence might be appropriate, Judge Scheindlin first considered whether UBS had the duty to preserve the evidence at issue, and, if so, when that duty attached” (Ronan) i. court discussion of party’s duty to preserve data 1. “In this case, Judge Scheindlin determined that the duty to preserve evidence would have arisen at the latest in August of Page 6 IST402 – Outline March 2nd, 2006 2001, when Ms. Zubulake had filed her EEOC charge” (Ronan) b) Companies are not required to preserve all data, as it would be very difficult for large companies. Instead, only when the company reasonably anticipates litigation does it need to preserve backup tapes c) The duty to preserve backup data Cost-shifting o Seven factors came out of Zubulake I: 1. Extent to which request is tailored to discover relevant information a. most heavily weighted; “marginal utility test” 2. Availability of information from other source a. most heavily weighted; “marginal utility test” 3. Cost of production compared to amount in controversy a. addresses cost issues 4. Cost of production compared to parties’ resources a. addresses cost issues 5. Parties’ abilities and incentives to control costs a. addresses cost issues 6. Importance of issues at stake in litigation a. addresses importance of litigation 7. Relative benefits of parties in obtaining information a. least important factor o Application of seven factors a) Court said, where cost-shifting is appropriate, restoration and searching costs should be shifted, no others should be shifted b) Estimated costs totaled $237,000 including legal costs a. court ordered Zubulake to pay 25% of searching costs Page 7 IST402 – Outline March 2nd, 2006 i. In Zubulake IV, defendant had to bear all costs of “re-deposing certain witnesses regarding issues raised by the destruction of evidence and any newly discovered e-mails” (Foley) ii. In Zubulake V, “the Court decided Plaintiff’s motion for sanctions due to spoliation of evidence” (Foley) a. critical emails were deleted Trial Outcome o The Verdict—April 5, 2005 c) $9 million in compensatory damages d) $20 million in punitive damages D. Reliance Of Zubulake On Rowe Rowe Entertainment, Inc. v The William Morris Agency, Inc. o Concert promoters claiming booking agency saying that black bands were excluded from events with white bands. o The courts found that there was no justification preventing the discovery of emails because of privacy issues to parties not involved. o However, with this finding, if the defendant wished to review emails, they would do so at their own cost. o The list of requirements for cost shifting as provided by Rowe Case: 1. Specificity of discovery requests 2. Likelihood of discovering critical information 3. availability of information from other sources 4. purpose for which responding party maintains the requested data 5. relative benefit to parties of obtaining the information 6. total cost associated with production 7. relative ability of each party to control costs and its incentive to do so Page 8 IST402 – Outline March 2nd, 2006 8. resources available to each party o If a party is maintaining data for use in the situation it must produce that data at its own cost. o The requests for emails by William Morris were too broad and costs associated were too high. “asked for any communication with any defendants related to selection of concert promoters and bids to promote concerts. How case affected Zubulake o Rowe was what the basis for the determination of the 7 cost shifting factors that were decided on in Zubulake. o Zubulake took the 8 criteria used by Rowe that were all given equal weight and revised the list to seven criteria that were then weighted in importance o Updated Zubulake cost shifting factors: 1. Extent to which request is specifically tailored to discover relevant information. 2. The availability of such information from other sources. 3. The total cost of production compared to amount in controversy. 4. Total cost of production, compared to the resources available to each party. 5. The relative ability of each party to control costs and its incentives to do so. 6. The importance of the issues at stake in the litigation. 7. The relative benefits to the parties of obtaining the information. o The reason that the list was revised and weighted was because the Rowe criteria almost always favored cost shifting. o Having the items weighted decreased the likelihood that a company such as UBS could get out of discovery by passing so much of the cost to the other party who might not be able to afford it. Page 9 IST402 – Outline March 2nd, 2006 E. Current Cost-Shifting Current Practices o Current cost sharing a) Zubulake and Rowe cases are the major cases that set standards used for deciding issues of cost sharing. o Effects of trial on cost sharing b) Many cases in which the Zubulake case is referenced, some examples and how Zubulake was applied: Ferguson v. Lion Holding, Inc. (Zubulake I) Hagemeyer N. America Inc. v. Gateway Data Scis. Corp (Zubulake III) o E*Trade Sec. LLC v. Deutsche Bank AG (Zubulake IV) Mosaid Taches. Inc. v. Samsung Electronics Co. (Zubulake V) Breakdown of cost-sharing criteria 1. The extent to which the request is specifically tailored to discover relevant information 2. The availability of such information from other sources 3. The total cost of production, compared to the amount in controversy 4. The total cost of production, compared to the resources available to each party 5. The relative ability of each party to control costs and its incentive to do so 6. The importance of the issues at stake in the litigation 7. The relative benefits to the parties of obtaining the information Page 10 IST402 – Outline March 2nd, 2006 F. Conclusion & Future Of Cost-Shifting o The future of cost sharing may not be exactly clear but what is clear is that the amount of data on electronic media will only continue to increase and therefore the issue of cost sharing will continue to play a part in litigation. o Zubulake will continue to impact the cost sharing process for years to come and its importance cannot be over-looked. III. Detailed Work Plan The following is the breakdown on the pieces of the portal that each member will be responsible for completing. Each member of the group was assigned a specific area of the project to gather information on before a group collaboration period. During this collaboration period, our group will pick out the different aspects of each area of the portal that we want to enter into the final web portal. Once we have the information agreed upon we will create the portal during a group session. Introduction – Jeff o A brief introduction into the main points of the Portal. o Discusses how cost-shifting became important in the last three years o What is “general presumption”? o Cases Compaq Computer Corp. v. Packard Bell Electronics, Inc. United States v. Columbia Broadcasting Sys., Inc. Williams v. City of Dallas Zubulake v. UBS Warburg How Zubulake set up the “frame work” for cost-shifting Background – Pam o Background of Zubulake v. UBS Warburg LLC Identification of importance to EDD o Data Production Issues o Cost Shifting Page 11 IST402 – Outline March 2nd, 2006 Criteria and importance in cases History of Cost Shifting – Jeff o Rowe v William Morris Agency Rowe “was” the framework for cost-shifting o Rowe test “incomplete” Highlights of Rowe and Zubulake that are critical to litigators today Development of Visual – Pam Zubulakes revisions to Rowe’s cost shifting criteria – Steve o Background on Rowe o 8 Cost shifting factors developed by Rowe Case o Identification of the factors that were modified by Zubulake Reasons for Zubulakes Revisions o How Rowe is related to Zubulake Explanation as to why the changes were made to the cost shifting factors. New 7 cost shifting evaluation Zubulakes cost shifting criteria applications – Damien o Explanation to where the criteria for cost shifting have been applied since the Zubulake case o Write case briefs for the cases the following cases so a clear understanding of how important the Zubulake case was to cost-sharing: Ferguson v. Lion Holding, Inc. (Zubulake I) Hagemeyer N. America Inc. v. Gateway Data Scis. Corp (Zubulake III) E*Trade Sec. LLC v. Deutsche Bank AG (Zubulake IV) Mosaid Taches. Inc. v. Samsung Electronics Co. (Zubulake V) Conclusion – Damien o The conclusion will tie everything together. o The conclusion will also discuss future implications the case will continue to have Page 12 IST402 – Outline March 2nd, 2006 IV. Visual V. Bibliography Sites: http://www.krollontrack.co.uk/legalresources/zubulake.asp http://www.krollontrack.com/newsletters/clu/oct04.pdf http://www.lexisnexis.com/applieddiscovery/lawlibrary/focus_07.asp http://www.pullcom.com/docs/ElectronicEvidence_TGR_May04.pdf http://www.krollontrack.co.uk/legalresources/zubulake.asp http://www.law.com/jsp/ihc/PubArticleIHC.jsp?id=1122627913040 http://library.findlaw.com/2003/Sep/1/133036.html http://www.foley.com/files/tbl_s88EventMaterials/FileUpload587/356/Pitfall s.pdf http://www.torys.com/publications/pdf/CM03-22N.pdf http://library.findlaw.com/2003/Sep/1/133036.html Page 13 IST402 – Outline March 2nd, 2006 Cases: E*TRADE SECURITIES LLC, Plaintiff, v. DEUTSCHE BANK AG, et al., Defendants; Nos 02-3711(RHK/AJB), 02-3682(RHK/AJB). April 18, 2005. Robert D. FERGUSON and Ralph Milo, Plaintiffs, v. LION HOLDING, INC., Defendant; No. 02Civ.4258(PKL)(JCF), 02Civ.4261(PKL)(JCF). May 23, 2005. HAGEMEYER NORTH AMERICA, INC., n/k/a Hagemeyer (N.A.) Holdings, Inc., Plaintiff, v. GATEWAY DATA SCIENCES CORPORATION a/k/a Brownshire Holdings, Inc., Defendant. No. 97-C-635. Aug. 12, 2004. MOSAID TECHNOLOGIES INCORPORATED, Plaintiff, v. SAMSUNG ELECTRONICS CO., LTD., Samsung Electronics America, Inc., Samsung, Defendants. No. 01-CV-4340 (WJM). Dec. 7, 2004. ROWE ENTERTAINMENT, INC, Plaintiffs, v. THE WILLIAM MORRIS AGENCY, INC. No. 98 Civ. 8272 RPP JCF., Jan. 16, 2002. United States District Court, S.D. New York. Laura ZUBULAKE, Plaintiff, v. UBS WARBURG LLC, UBS Warburg, and UBS AG, Defendants. No. 02 Civ. 1243(SAS). May 13, 2003. Page 14