Role Profile Job Description Job Title ATCM Cairo: Head Of Teacher Training Directorate or Region MENA Department/Country Egypt Location of post Cairo Pay Band E+E MM Reports to TCM Egypt Duration of job 24 Months Purpose of job: To provide efficient and highly effective management of Cairo Teacher Training products and services and make a significant contribution to the development and expansion of the business through teacher training. Context and environment: There are two BC teaching centres in Cairo. The larger of the two centres, Agouza, delivered approximately 40000 class hours to 13500 students in 2010-2011. Heliopolis, the smaller of the two centres, delivered approximately 16000 class hours to 5500 students. There is a sizeable Corporate Services unit operating out of the Agouza centre with large contracts in the banking and oil sectors. There is also a large capacity building contract at Cairo University funded by BG as part of its CSR programme. There are around 70 teachers in the Agouza centre and 25 in Heliopolis, all of who teach on adult classes. The majority of the teachers are at an early stage in their careers with up to 20 of them recruited straight off the CELTA and put onto the in-house Trainee Teacher Programme. There is in addition a Teacher Support Programme to provide post CELTA training to Egyptian teachers recruited from the Agouza centre’s CELTA programme. An internal YL Extension to CELTA course is in the planning stages. The post holder will focus on the development of existing and new teacher training and trainer products that meet the needs of the external market and / or meet the internal recruitment requirements of the teaching centres and their ongoing teacher development needs. The post holder will establish BC Cairo as the known premier teacher training institution in Egypt. Accountabilities, responsibilities and main duties: (including people management and finance) Products and Services Management: Lead on the academic management of teaching training programmes for the Cairo teaching centres in accordance with best practice and market research findings Set up and monitor effective systems for gathering trainee feedback, ensure in-depth analysis of data to determine underlying trainee needs and identify improvements to product and service delivery In line with the centres’ business development strategy, identify and lead on opportunities for new product introduction and development to meet market needs and internal training requirements Lead on initiatives to enhance current teaching training products and their delivery Lead on production of the teacher training component of the centre guide and website and other promotional material Field and act on suggestions and complaints 1 of 5 Resourcing team November 2010 Business Development: Develop existing and new teacher training and trainer trainer products that meet the needs of the external market and / or meet the internal recruitment requirements of the teaching centres and their ongoing teacher development needs Working with MARCOMMS, develop and implement Cairo’s Teacher Training marketing strategy to include the identification of target audiences and appropriate marketing and sales channels. Develop and implement continuous product and service innovations and improvements in accordance with best practice and customer needs and wants as evidenced through market research Working with DTCM Agouza and Branch manager Heliopolis run sufficient CELTA and YL Extension to CELTA courses to help meet the teaching centres teacher recruitment requirements Together with ATCM Adults and ATCM YL lead on the teaching centres Distance DELTA, YL Extension to CELTA, Trainee Teacher Programme and Teacher Support Programme in order to ensure quality in the classroom and thereby business retention and growth. Professional Support: Together with ATCM Adults, lead on the Distance DELTA and aim to ensure that teachers with sufficient experience take the qualification Together with ATCM Adults, lead on the development of a CELTA + 2 teachers’ CELTA to DELTA Bridging programme Together with ATCM YL, lead on the introduction of the YL Extension to CELTA and ensure that all teachers teaching on YL programmes complete the qualification Working with ATCMs Adults, YL and Corporate Services, lead on the ongoing development and delivery of the Trainee Teacher Programme and TSP Programme Working with ATCMs Adults, YL and Corporate Services and ST Examinations and Placement Testing lead on the identification of the centres’ training needs and draw up and ensure delivery of an appropriate INSETT programme Together with STs External and Internal Teacher Training and ATCMs Adults, YL and Corporate Services contribute to: o Delivery of training programmes o Classroom observation and feedback o EJF for teachers o Input into the teaching timetable in order to support teachers training and development needs o Teacher recruitment and induction o Staff welfare Line Management, Teaching Key relationships: (include internal and external) Positively manage relationships with teacher trainees and trainer trainees, internal stakeholders (Corporate services, Examinations, Customer Services, Resources,) and external stakeholders (Corporative CSR, universities, Ministry of Education, company training departments etc) in order to maintain and develop the teacher training business. Work together with other E+E MM in both centres in Egypt and across the region. Other important features or requirements of the job (e.g. travel, unsocial/evening hours, restrictions on employment etc) 2 of 5 Resourcing team November 2010 The post will be based in Agouza but regular visit to Heliopolis are a must. Please specify any passport/visa and/or nationality requirement. Post only open to UK or Egyptian passport holders. There are age restrictions to candidates who are over or close to 60 years of age when applying. Please indicate if any security or legal checks are required for this role. Enhanced and clear CRB Disclosure is mandatory as well as other appropriate checks. 3 of 5 Resourcing team November 2010 Person Specification Essential Behaviours Creating a Shared Purpose Connecting with Others Working Together Making It Happen Desirable Assessment stage Interview All at More demanding Level Skills and Knowledge Business Management and Development: Market Analysis and Business Intelligence (Level 1) Product and Service Development (Level 1) Managing Relationships With Customers, Clients and Stakeholders (Level 1) Experience Academic Management – Teacher Training: Substantial experience of delivering teacher training, undertaking teacher observations and developmental line management of teachers and support staff Experience of operational management of teacher training programmes Short listing & Interview Distance DELTA tutor experience, experience of delivering YL Extension to CELTA, trainee teacher programmes and INSETT programmes Short listing & Interview Teacher Training: Extensive knowledge of teacher training, through substantial work experience in the field and relevant postgraduate qualifications Evidence of continual building of professional teacher training profile through keeping abreast of ongoing developments in the 4 of 5 Resourcing team November 2010 field, attendance and presentations at conferences and publications. Qualifications and overall Teaching Experience First Degree Submitted by Steve Bates Short listing DELTA or Trinity Diploma in ESOL Overall (Post TEFL I) 4 years full time and relevant EFL Teaching Experience Date 5 of 5 20 June 2011 Resourcing team November 2010