Corporate Governance and the Governance of Knowledge: Lessons from the Telecoms Industry Jackie Krafft and Jacques-Laurent Ravix CNRS-IDEFI 250 rue Albert Einstein 06560 Valbonne France Tel : (33-4) 93 95 41 70 Fax : (33-4) 93 65 37 98 E-mail : jkrafft@idefi.cnrs.fr; ravix@idefi.cnrs.fr March 15, 2004 Corporate Governance and the Governance of Knowledge: Lessons from the Telecoms Industry Abstract: Corporate governance has been in the recent years one of the most debated issues in conventional economic approaches. Agency theory combined with financial indicators has particularly contributed to the development of shareholder value as a key concept in companies’ governance both at a theoretical and empirical level. In this paper, we argue that an evolutionary perspective can be developed on the governance of innovative firms since (1) conventional economic approaches only consider a restricted part of this complex issue, and (2) this restricted vision applied in practice has driven the economic system into major coordination problems and turbulences. Based on empirical investigations into the telecommunications industry, and guided by a simple model of evolutionary game, we propose new principles of corporate governance centred upon managerial entrepreneurship and its role on innovation and industry dynamics. The outcome of our paper is a set of rules of conduct for the manager and the shareholder(1). Keywords: Corporate governance, innovation, coordination of investments, industry dynamics, evolution JEL Codes: G 34, O 31, O 32, L 96 March 15, 2004 (1) The financial support from the European Union Directorate of Research is acknowledged. This work was developed within the context of the key action ‘Improving the socio-economic knowledge base’ as part of the project ‘Technological Knowledge and Localized Learning: What Perspective for a European Policy’ (TELL) carried on under the research contract n° HPSE-CT2001-00051. We are also indebted to the Commissariat Général du Plan, programme “Corporate Governance”, project “Regimes of corporate governance: national differences and firms strategies” (Project n°16, 1999-2001). Former versions of this paper were presented at the EMAEE Conference in Augsburg (Germany), April 2003, at the JEPA Conference in Nagoya (Japan), November 2003, and at the ETE Conference in SophiaAntipolis (France), January 2004. 1 1. Introduction Corporate governance is the general system by which firms are owned and managed. Since the late 1990s, new principles oriented towards the maximization of shareholder value have largely penetrated the governance of most of the business companies in knowledge-based and advanced economies. These new principles of corporate governance driven by shareholder value imply that (i) financial considerations have a central role in the way firms are governed, (ii) information asymmetries between the different actors (mainly shareholders and managers) have to be eliminated, (iii) a contractual structure of organization has to be generalized within the firm (OECD, 1999). Before 2000, these principles of corporate governance have generally been introduced in order to increase companies’ internal efficiency, and to favor investments in these companies through financial markets. After 2000, nevertheless, these principles were highly questioned by commentators who alleged that corporate governance could have accelerated the process of financial crash, and introduced high turbulence in firms’ demography and dramatic changes in market shares (Lazonick and O’Sullivan, 2002). These contradictory phenomena led to a paroxysm in the info-communications industry (Krafft and Ravix, 2001; Fransman, 2002) and shareholder value proved to be an important part of the telecoms boom and bust. If maximizing shareholder value in corporate governance greatly favored the financing of emerging firms via the stock markets and the acquisition of new knowledge and competencies on the basis of mergers and acquisitions over the period [19981999], it also greatly affected the viability of these companies over the subsequent period [2000-2002], and finally resulted in over-investment, excess capacity, downsizing, and a sharp fall in the share price, revenue and profitability of both telecoms operators and their equipment suppliers. From an analytical point of view, basic fundamentals of shareholder value are inspired by agency theory which shows that, for an individual firm, strategies implemented by the manager (i.e. the agent) can be oriented by a better allocation of information and a realignment of incentives on the basis of what the investor (i.e. the principal) wants (Schleifer and Vishny, 1997; Zingales, 1998). Key performance indicators derived from financial theory were further combined with these basic fundamentals to provide an operational content. The conventional vision which resulted, nevertheless, holds essentially in a stable context, where innovation is absent. Moreover, this conventional vision confers to the manager a limited role 2 in the organization of production and innovative processes, and leaves its entrepreneurial capacity aside. These limits and restrictions motivate the development of an evolutionary perspective on corporate governance since, within this framework, the entrepreneur plays a central role in coordinating investments and ensuring the viability of innovative processes (Antonelli, 2003; Witt, 2003; Metcalfe, 1998; Langlois and Robertson, 1995; Teece, 1996, 1986). Especially, this role is given a greater importance than maximizing short term shareholder value (Krafft and Ravix, 2000; O’Sullivan, 2000a). This paper contributes to show that conventional shareholder value principles generate a restricted vision of corporate governance, and that this restricted vision applied in practice drove innovative industries such as the telecoms industry into high turbulences. Consequently we propose an alternative analysis of corporate governance elaborated from an evolutionary vision of the coordination and viability of innovative investments. We describe in section 2 the basic framework which generated the conventional vision of corporate governance driven by shareholder value. In section 3, we focus on the concrete situation in the telecoms industry to stress that, in practice, shareholder value led to major coordination failures in the management of equipment companies, as well as in their business strategies. In section 4, we further argue on how shareholder value accelerated the booms and busts in this innovative industry. In section 5, we investigate the analytical conditions for an alternative vision of corporate governance which restores the key functions of decision making in an innovative context, namely the management of complexity and the creation of new opportunities. In section 6, the coordination of innovative investments is formalized by an evolutionary game model confronting two innovation strategies: a long term strategy based on firms’ cooperation and a short term predatory strategy. We show that the system naturally evolves towards the prominence of the predatory strategy, and generates coordination failures leading to a decay of long term innovation. In Section 7, we derive new criteria for corporate governance in order to reverse this tendency and support long term innovative strategies. 2. The conventional vision of corporate governance: fundamentals on shareholder value The economics of shareholder value is based on a joint combination between agency theory and financial theory. Well known results on the resolution of principal-agent problems applied 3 to corporate governance were combined with performance evaluation of companies to provide the now prevailing principles of shareholder value. 2.1. Agency theory on corporate governance Conventional models of corporate governance refer to an agency perspective in which the division between financing (risk-taking) and managing (controlling) functions leads to difficulties (principal-agent problems) in the relation of managers (the agent) and shareholders or more generally investors (the principal). The problem is essentially to persuade the agent to behave fairly on behalf of the principal, and to avoid any discretionary behavior. The general solution to this agency problem is to grant managers a highly contingent, long term incentive contract ex ante to align his interests with those of principals (Shleifer and Vishny, 1997). The formalization, strongly based on a complete contract hypothesis, provides the essential requirements of corporate governance oriented towards shareholder value within a context of transparency of information and generalization of contractual relations in organizations. These models are associated with three kinds of implications: (i) they need strong rationality hypotheses based on common knowledge requirements 1 , (ii) they reduce problems of organization to simple incentive misalignment problems2, and (iii) they exclusively focus on the control of the so-called discretionary power of managers3. Apart from the relation between shareholder and manager, corporate governance can also take into account different kinds of stakeholders, such as employees, minor shareholders, clients and partners, which can be formalized within multi-agent / multi-principals models requiring the same characteristics in terms of complete contracts and strong rationality (Laffont and Martimort, 1997). Complementary approaches are also developed on the basis of transaction costs (Williamson, 1988, 2000), and property rights (Hart, 1995a) in order to consider weaker rationality hypotheses, and higher costs of negotiating and writing down contracts. This literature more deeply relies on notions of incomplete contracts and residual rights of control 4 which are 1 The principal knows that, with an optimal remuneration scheme, he can have access to private information hidden by the agent. On the other hand, the agent knows that he will have to deliver his private information to the principal as soon as the optimal remuneration contract is signed. 2 Internal organization, as well as business strategies are primarily analysed in respect with the elimination of information asymmetries between principals and agents. 3 Managers are generally endowed with private information which is conducive to manipulation and opportunistic behaviours. 4 The asset owner has the residual right to decide how to use the asset in cases where the contract is silent on the occurrence of some event affecting this use. 4 absent of agency theory. Despite these differences, transaction costs and property rights literature generally come up to the same conclusions as agency theory concerning the rules of governance of large publicly held companies (Hart, 1995b). These rules imply general mechanisms of control which may take various forms (board of directors, proxy fights, hostile takeovers, corporate financial structure), but are always oriented towards monitoring and disciplining management in the interest of shareholders and investors. The basic analysis is further complemented by elements of financial theory in order to value the contract between shareholder and manager, and base the remuneration of managers on companies’ performance. With these elements, corporate governance evolves from an agency problem to a problem of financial value creation. 2.2. Financial theory on the maximization of shareholder value The evaluation of companies via shareholder value is specific to the 1990s, and focuses on the profitability of invested capital. Thus, it differs from former criteria: cash flow in the 1980s; accounting ratios (price earning ratio and net profit) in the 1970s, size (assets, annual turnover) in the 1960s. In the last decade, a number of consulting firms developed their own model for value creation and proposed criteria mainly derived from traditional net present value. For instance, the shareholder value criteria was developed by Mac Kinsey, the total share return to total business return by BCG, and the economic value added and market value added criteria (EVA and MVA) by Stern Stewart. What is new and specific to corporate governance in the 1990s is the shift of these criteria from corporate finance to corporate governance purposes. In practice, these criteria were applied not only to the company as a whole but also to each division or economic activity of the company. Each division, each segment of activity of the company could thus be characterized by a particular EVA and MVA, and the performance could be evaluated on this basis. In order to maintain good ranking in terms of EVA and MVA and maximize shareholder value, it is often necessary to develop industrial strategies such as cooperations or M&As, or by contrast cessions and downsizing. These rankings also serve as a guide for potential investors and shareholders. For firms themselves, they became key elements in the annual reports to evaluate their own activity, to attract new investors, and to finance takeovers. The performance of companies, characterized by an individual EVA and MVA, 5 was also compared to the EVA and MVA performance of other companies in the industry acting as a benchmark. In the 1990s, shareholder value became a key opportunity to attract both financial and human resources. In quarterly and annual reports, companies could communicate their financial results, and show how these results were related to efficiency gains from one period to the other. The diffusion of companies’ financial results was greatly increased and thus became easily accessible to the environment of these firms (financial analysts, potential investors, competitors). In addition, stock options policies were largely detailed in quarterly and annual reports, and acted as a positive signal for new human competencies to come and work for the firm 5 . In the meantime, shareholder value was a key information for investors and shareholders to select the most performing companies and the best investment plans among a collection of possibilities. This targeted outcome became a critical issue in high tech industries such as the telecommunications industry. In the next two sections, we show that the recent history of the telecommunications industry was highly influenced by both dimensions of corporate governance: the agency and financial aspects. 3. Shareholder value and coordination failures in telecommunications: a principle-agent story Telecommunications has certainly been the industry which was the most affected by the financial crash in 20006. We argue that, in this crisis, shareholder value principles of corporate governance played a both crucial and devastating role. Shareholder value was implemented in most of the key companies of this industry to increase their internal efficiency, and also to attract investors for their external growth. But today the inevitable conclusion is that maximizing shareholder value contributed to erode the performance of these firms, and significantly threatened the viability of the whole industry. What did happen in this industry? What was the impact of shareholder value in the coordination of innovative investments? This 5 6 See O’Sullivan (2000b). See Business Week (2001), and Business Week (2002). 6 section addresses these questions by focusing on major innovators of this industry, the equipment suppliers. 3.1. Quantitative and qualitative change in innovative investments Since the mid 1990s, top equipment suppliers in telecommunications were faced to a double challenge7, which especially affected their innovative investments: A quantitative net increase of their R&D expenses was necessary, since their clients – the telecommunications operators – which formerly were the major technology providers decided to exit this activity in a context of fierce price competition. In a few years, the initial split of R&D expenses (on average, 15% of annual sales for telcos, 5% for equipment suppliers) was completely reversed (thus 5% of annual sales for telcos, and 15% for equipment suppliers). A qualitative improvement of the technologies to be provided was also needed for an extended set of applications, since traditional telephony (fixed telephony on copper cable based on commutation and transmission systems) tended to co-exist with, and eventually be superseded by, new modes of communications (IP access and mobile telecommunications, on the basis of radio access, satellite connections, optical fibers). For equipment suppliers, this double challenge involved thus the engagement of large innovative R&D investments, oriented towards the development of new competencies. At that time, nevertheless, the rising share price of these companies attracted many investors. In this period of telecoms booming, financial markets could generally provide a potential investor for each company’s project of investment, provided these investments were expected to create value on stock markets. 3.2. Shareholder value and the coordination of innovative investments The industry can broadly be separated into two groups of firms: the first one regroups the incumbents, the traditional equipment suppliers, whose entry date is generally before the mid 1990s and whose activity started with commutation-based telephony; and the second one is The reference to a ‘double challenge’ is here a simplification. For a more detailed description of what occurred in the telecommunications equipment industry, see Fransman (2002), Calderini and Garrone (2002), Hicks (2001). 7 7 essentially composed of entrants, the new equipment suppliers, which entered since the mid 1990s and whose IP and wireless based activities started with the Internet and mobile revolution. In Fig 1 below, we visualize these two groups of firms and indicate the name of essential companies in each group. Incumbents (commutation based) Entrants (IP/Wireless based) Lucent Northern Telecom Alcatel Ascend BayNetworks Cisco Nokia Fig 1: Incumbents and entrants in the telecommunications equipment industry in the mid 1990s Necessary quantitative and qualitative changes in innovative investment policy soon imposed some important coordination problems resulting in reconfigurations on the industry structure. Telecommunications equipment companies developed various business strategies over time to ensure a coordination of innovative investments: 1. Cooperations over the period 1995-1998 Some bilateral collaborations occurred between major incumbents and entrants: Alcatel multiplied these bilateral collaborations with Ascend, BayNetworks, Cisco, and Nokia on optical fibers technologies and mobile access; while Lucent and Northern Telecom preferred a more exclusive bilateral collaboration, respectively with Ascend and BayNetworks. These collaborations were intended to favor the creation and diffusion of new technologies between incumbents and entrants, to exchange knowledge and develop new articulated competencies, and to render the quantitative and qualitative coordination in R&D investments possible. 2. Mergers and acquisitions over the period 1998-2000 A series of large M&As occurred between incumbents and entrants, generally highly supported – and sometimes originated – by shareholders and investors. During the period 1998-2000, annual reports of top telecoms equipment companies stressed the fact that these firms were primarily governed in the interest of shareholders and that, in this perspective of shareholder value creation, these companies massively relied on M&As to 8 acquire new competencies8. The underlying idea of shareholders and investors was that new knowledge and competencies could be acquired more rapidly by M&As (essentially stock for stock M&As), rather than inter-firm cooperation; thus, within a given time span, the value created by M&As was expected to be higher than the value created by cooperation. Northern Telecom acquired BayNetworks in August 1998 for 6,900 million $. The M&A was arranged on a stock for stock transaction: 1 stock of BayNetworks equaled 0.66 stock of Northern Telecom. The new company became Nortel. This M&A was supported by shareholders and investors as the best opportunity to implement the quantitative and qualitative change in innovative investments, and thus the acquisition of competencies in new technologies. We can note, however, that this did not preserve Nortel which soon had to face important losses in revenues and decreasing share price (470 million $ of losses, i.e. –0.71$ in share price in the first quarter of 1999; against 32 million $ of losses, i.e. –0.06$ in share price in the first quarter of 1998). Lucent acquired Ascend in July 1999 for 20,000 million $. The stock for stock transaction was the following: 1 stock of Ascend against 1.66 stock of Lucent. The new company was simply called Lucent. In this case, net revenues were increased significantly just after the M&A (4,466 million $, i.e. +1.52$ in share price in 1999; against 1,035 million $, i.e. +0.34$ in share price in 1998), and thus shareholders and investors were confirmed in their strategy. Alcatel which still privileged cooperation with Cisco (the only major optical fiber leader which remained at that time independent) was significantly penalized on stock markets. In September 1998, Alcatel faced a sharp fall in share price (-50%, i.e. from 1,022 FF to 510 FF, while in the meantime Lucent, Nokia, and Cisco remained relatively stable), and was deemed by its investors to follow Nortel and Lucent M&As’ strategies to consolidate investments and competencies in new technologies. Thus, from December 1998 to December 1999, Alcatel acquired Packet Engines (315 million $), Xylan (2,000 million $) and Newbridge (7,100 million $) to strengthen the optical fiber and mobile access pool of activities. 8 See Lucent, Nortel and Alcatel annual reports in 1998 and 1999. 9 The wave of M&As thus submerged first American companies, and second European companies9. In each case, financial analysts played a decisive role setting in these M&As, since they published severe reports on incumbent equipment companies, stressing their myopia and inertia compared to new entrants. In the late 1990s, these reports provided by large, good reputation consulting companies promoting corporate governance by shareholder value (such as Salomon Smith Barney, Merrill Lynch, in the specific domain of telecommunications) were taken with great interest by incumbent companies’ largest institutional investors (such as Brandes Investments which invested in Lucent, Nortel and Alcatel). For financial analysts, the argument was the following. Incumbents behaved myopically since they were unable to consider that their usual clients (AT&T, France Telecom, Deutsche Telekom, BT) could shift rapidly from traditional commutation-based services (in which Alcatel, Lucent and Nortel were world leaders) to IP-based and mobile services (in which new entrants such as Cisco and Nokia were top competitors). The relative inertia of incumbents which resulted from this myopic behavior fostered the technological gap between commutation and IP/mobile networks, as well as the competitive gap between incumbents and entrants. For financial analysts, the only possibility to fill this gap was, for incumbents, to acquire new entrants, provided incumbents had a sufficient market capitalization. The point of view of financial analysts on Alcatel was even more severe. This incumbent company had developed cooperation agreements with companies (Ascend and BayNetworks) which were now part of its direct competitors (Lucent and Nortel). This argument, together with the notion of critical size that Alcatel could not achieve, further motivated the development of M&As by this company. With this vision of the evolution of the telecommunications industry, widely shared among financial analysts, investors and shareholders were thus enjoined to claim the implementation of M&As strategy from managers. Corporate governance oriented by financiers and shareholders led to the prominence of external acquisition over internal development of competencies. From a business strategy point of view, this resulted in the dominance of M&As to deal with the coordination of innovative investments which accompanied the Internet and mobile revolution. Corporate governance directed towards the maximization of shareholder value involved that shareholders re-appropriated the function of control which was formerly assigned to It thus followed the expansion of corporate governance oriented towards shareholder value whose “ideology” (Lazonick and O’Sullivan, 2002) was created in the US and progressively penetrated Europe, and later Japan. 9 10 managers, and profoundly restructure the companies. In that respect, shareholders and investors imposed large M&As to managers, and made them accept to abandon cooperation strategies10. A few years later, nevertheless, this trend in the recomposition of the industry structure generated major coordination failures, and drove the most innovative part of the telecommunications industry close to a disaster. 3.3. The telecommunications equipment industry in the early 2000s The telecommunications equipment industry in the early 2000s can be characterized by the following general stylized facts: This industry is still innovative, since R&D expenses are high – though decreasing – and the percentage of R&D/sales is generally 10% to 15% (see Annex 1). Revenues and share prices are greatly affected, and this provides only limited opportunities for future growth (see Annex 2). Downsizing is generalized in the industry (see Annex 3). The role played by shareholder value in this period can provide us with additional stylized facts. In fact, companies (such as Lucent, Nortel and Alcatel) which faced the pressure of their investors and shareholders to elaborate M&A strategies were much more affected, compared to companies (such as Cisco and Nokia) which were not submitted to such a pressure: Shareholder value favored short-term investments over long-term investments. Though firms were not opposed to develop long term investments, investors tended to impose short term choices on managers as soon as profit warnings were communicated. For Lucent, Nortel and Alcatel, the evolution of R&D was characterized by an important bust (see Fig. 1a and 2a), while this evolution only slowed down or stagnated for Nokia and Cisco (see Fig 1b and 2b). The scope of the coordination failures experienced by these companies, which is illustrated in terms of R&D, revenues and share prices (see Fig 3a,b and 4a,b), was 10 When S. Tchuruk, CEO of Alcatel, announced the acquisition of Xylan, his former cooperation partner, commentators and business analysts qualified this drastic change of strategy as a “reluctant bargain” for the CEO (Réseaux & Télécoms, 1999). 11 greater for Lucent and Nortel, compared to Alcatel which delayed the implementation of M&A strategies and finally had a smoother profile of evolution. These stylized facts show that shareholder value clearly interacted with industrial dynamics and resulted in many cases into durable and cumulative coordination failures, especially affecting the innovative R&D investments. Coordination failures in Alcatel were relatively less important compared to its competitors11. These stylized facts lead us also to the following conclusions. When R&D investments and thus innovation play a major role in industrial dynamics such as in the telecommunications equipment industry, shareholder value is not adapted to the governance of firms. Shareholder value tends to reinforce short term market pressures at the expense of longer term cooperative forms of inter-firm relations designed to coordinate innovative investments, leading to the acceleration of the ups and downs in innovative industries. 4. Shareholder value as an accelerator of ups and downs: a corporate finance story During the late 1990s, more advanced sectors of developed economies experienced the top of the wave of the technological revolution which started in the former decade. Innovation activities thus required a massive need for funds. Companies appealed to a larger base of lenders, and more specifically to stock market investors. Recurring to the stock market implied for the companies as borrowers to ensure a higher degree of information availability and a greater transparency. Improvements in accounting disclosure resulted in more available and timely data on potential borrowers. Shareholder value emerged at this time as a tool adapted to a better allocation of information, and to the improving discipline of the actions of managers. On the other hand, deregulation in the financial sector produced more competition between more numerous financial institutions. These in turn developed new instruments to assess and spread risks, which attracted investors and ensured a better power of control for shareholders. In the early 2000s, however, this “financial revolution” (Rajan and Zingales, 2001) led to new puzzles concerning corporate finance, and the management of innovation and business strategies. 11 This can be related to Alcatel’s initial refusal of financiers’ pressure, and this relative inertia preserved its results though the company finally complied with shareholders’ requisites. 12 In the telecoms industry, EVA/MVA criteria have fully played their roles in the evaluation of segments of activities of companies, in the ranking of firms in stock markets, and in the benchmarking of the performance of different companies within the same industry. Fransman (2004) shows that this benchmarking activity prevailed during the boom period since most of the companies had little track record on potential earnings either because they were de novo entrants, or because they changed drastically their traditional activity, and thus a high uncertainty characterized their future performance. This especially applies in the telecoms equipment supplier industry, where de novo entrants have developed a complete new range of activities, IP or wireless related; and where incumbents initially specialized in commutation systems were deemed to implement drastic technological changes in order to survive. Because of uncertainty, professional investors, as well as financial analysts, which are normally supposed to provide long term forecast had no option but to focus on short term prevision based on the evolution of stock market. In this situation, stock markets are dominated by the beauty contest phenomenon described by Keynes, according to which the judgment of players is based on the expected judgment of other players leading to a vicious circle in expectations of stock prices. In the telecoms boom, those characteristics resulted in two distinct phases. The first phase was an acceleration of the process of exuberance: “Rising telecoms share prices, initially justified by the new opportunity for profits opened up by telecoms liberalization and the Internet, were reflected in benchmarks, leading, via the beauty contest process, to further rises in share prices” (ibid, p. 21). The second phase was a contamination process: exuberance affected the other financial markets, as well as real markets in the telecoms industry since overoptimistic expectations increased real investments of companies operating in network, equipment and applications. In the case of equipment suppliers, the increase in share prices sustaining a high market capitalization, and the exuberance concerning future profit opportunities due to the changing technological paradigm (from commutation to IP and mobile), led to the development of ambitious R&D investments and to the enlargement of the pool of competences supported by large M&As. In this mania phase, the gap between real performance and market performance of companies, i.e. between EVA and MVA, was considered as a minor problem since companies with these ambitious R&D programmes were supposed to foster their EVA and fill the gap in the near future. Regarding corporate governance, this speculative trading activity also generated a distorted mechanism of 13 incentives for top managers, since their own compensation schemes (stock options) were ultimately based on the evolution of the share price of their companies. Top managers sustained speculative strategies which were against the interest of innovation, as well as against the other members of the company (Carpenter, Lazonick, and O’Sullivan, 2003). Over time, after the turning point of March 2000, new available information contradicted former optimistic expectations, since only meager profits were generated by companies which began to publish profit warnings regularly. The accumulation of debts, due to the large process of M&As, acted as a negative signal, involving a massive disengagement of investors which previously sustained the companies in these strategies. The gap between EVA and MVA which was neglected in the first step was now part of the reality that the market had to take into account. This resulted in a financial crisis, involving dramatic declining share price. As well as shareholder value reinforced the optimistic and self fulfilling expectations in the boom period, this mode of corporate governance accelerated the pervasive effects on financial and real crisis in the busting telecoms industry. Top managers, anxious to please the market, developed a new series of short term strategies such as restructurings, downsizing, and cost cutting especially affecting R&D, which reinforced the panic movement of investors 12. In both cases, shareholder value reinforced and confirmed the irrational behavior of the market. This market-oriented short-termism led to replace the productive rationale by a purely financial one. The result was a neglect of the productive coherence of the telecoms industry which was conducive of major failures in the coordination of innovative investments. In order to remedy this kind of catastrophic path, it is necessary to investigate alternative forms of corporate governance in which decision making is centered on the organization of production and the development of innovation. On short termism, see Gompers and Lerner (2003, p. 1357) which stress that “(…) investors are too optimistic about stocks that have had good performance in the recent past and are too pessimistic about stocks that have performed poorly”. Palley (1997, p. 547) also shows that managers naturally tend to short-termism, since “rational own reward maximizing managers may choose projects that have intrinsically lower net present values but yield higher returns in the earlier part of their lives”. For an alternative vision, see Holmstrom and Kaplan (2001, p. 138) who argue that: “Large swings in stock prices arise precisely because the market takes a long view of growth expectations”. 12 14 5. An alternative vision of decision making in corporate governance Financial and short term solutions tend to leave aside managers as key deciders. If we follow the conventional vision of corporate governance, we are thus entitled to ask whether financiers still need managers as decision makers. In this section, we argue that the role of the decision maker in corporate governance is central. First, as a manager, and according to the works of Chandler, the role of the decision maker is to organize the complexity of the corporate environment. Second, as an entrepreneur, according to Schumpeter, the role of the decision maker is to find new opportunities for corporate development. These Chandlerian and Schumpeterian functions of the corporate decision maker show that, in an innovative framework, the main object of the governance of firms lies in the coordination of innovative investments. This is a crucial part of strategic decision making that cannot be exerted by investors and financiers. 5.1. The decision maker as a unique Chandlerian manager Shareholder value considers that the owner of the firm is necessarily the principal and that decision-makers and other agents are supposed to act in the interest of the owners. According to Rajan and Zingales (2001), important contributions in economics, sociology and management science have shown that firms composed of different variety of resources in short supply are valuable to the production process. The “critical resources theory”, building on the observation of human capital intensive firms, defines the organization as consisting of a pool of unalienable assets (i.e. strategies, ideas or skills), that are tied via complementarities between insiders and outsiders. According to this theory, firms’ boundaries cannot be limited to property rights considerations (contrary to agency theory as well as the new property rights theory à la Grossman Hart Moore). The power of alienable assets owners is weakened by talents and other ‘unique unalienable’ assets, the control of which has to be built up through “a variety of mechanisms such as internal organization, work rules, and incentive schemes” (ibid p. 207)13. In these conditions, the incentive mechanism must not lead astray or alter the role of the manager in organizing internal as well as external corporate complementarities. As Sometimes, managers can ‘fire’ shareholders. The case of Saatchi and Saatchi is documented in various articles (Rajan and Zingales, 2001; Hall, 2001): after an attempt of investors to disciplining the management board, the manager Maurice Saatchi left the company with most key executives and clients. 13 15 Carpenter et al. (2003, p. 1026) argue: “the problem with strategic decision making (…) lay in the incentives, not the abilities, of senior executives (…) driven by stock price performance”. The characteristics described above are not limited to human capital intensive firms. The firm can be interpreted as a pool of resources, more generally. Chandler (1977) argues that firms are composed of a triple investment: productive investment, management investment and marketing investment. The productive dimension involves the constitution and formalization of relations with suppliers, the managerial dimension means the organization of hierarchical and horizontal collaborations (top management and executives), and the marketing dimension underlines the importance of specific relations between the firm and its network of clients. This threefold decisional structure must ensure internal corporate coherence mainly among top management and executives, and externally this structure must organize the network of different agents, such as clients, suppliers and investors, related to the firm’s activity. In this perspective which is often termed as the ‘stakeholder perspective’ (Blair, 1995), the firm is embedded in a three-dimensional governance structure. Corporate governance is not only a problem of value, but also a question of organizing the complex relations among insiders and outsiders. Chandler (1977) shows that this governance structure supported by a triple investment has provided the emergence, viability and growth of managerial firms, mainly by sustaining the feasibility of their innovation projects. Chandler (1992) stresses that this type of problem can be related and incorporated within the “dynamic capabilities approach” to the firm, which is inspired by the works of Marshall, Schumpeter, Penrose, and significantly developed by contributions of authors such as Teece, Dosi, Lazonick, and Nelson 14 . This approach is clearly related to the Schumpeterian perspective. 5.2. The decision maker as a Schumpeterian entrepreneur Within the agency theory framework, all the interactions between insiders and outsiders are described by contract as the basic unit of analysis. Because of the complexity of these interactions, the reference to the Schumpeterian tradition is here more appropriate. Within the classic treatment of routines, bounded rationality and tacit knowledge (Nelson and Winter, 1982), the evolutionary theory of the firm focuses on the dynamics of organizational and technological capabilities within the firm and the way they are structured by a selection This term of “dynamic capabilities” was formerly developed by Langlois and has generated analyses focused on the boundaries of the firm by authors such as Loasby, Foss and Fransman. 14 16 environment (Teece, Rumelt, Dosi and Winter, 1994). By repetition and experimentation, the process of organizational learning improves the realization of usual tasks and creates new opportunities for economic development. Innovative firms develop specific production plans and are mainly endowed with local, private and tacit knowledge, but the source of their competitive advantage stems from dynamic capabilities rooted in high performances routines operating inside the firm, embedded in the firm’s process, and conditioned by its history (Malerba and Orsenigo, 1996; Dosi and Malerba, 2002). In an innovative firm where dynamic capabilities are implemented, “the key role of strategic management is appropriately adapting, integrating and reconfiguring internal and external organizational skills, resources, and functional competencies toward changing environment” (Teece and Pisano, 1994, p. 538). This innovative behavior takes place in a rivalry context where other firms behave by imitation and replication in order to preserve the value of their particular set of competencies (ibid, p. 549). 5.3. Decision making in an innovative framework Innovation generally requires a description of the collective learning processes leading firms to undertake a quantitative and qualitative coordination of investments, and further to achieve a stable type of productive interactions (Metcalfe, 1998; Antonelli, 2003). Within the evolutionary framework, the governance of innovative firms has to be reconsidered since, compared to agency theory, information is necessarily imperfect and impedes the definition of an enforceable contract between shareholders and managers. Moreover, firms are involved in different types of inter-firm relationships. The interactions among different categories of actors inside the firm must be articulated to the way in which firms interact with their industrial environment. Finally, for managers, fairness and trust go together with the entrepreneurial capacity of implementing innovation, and thus creating new opportunities for growth. An investigation into the corporate governance of innovative firms claims for a previous exploration of the process of coordination of innovative investments, focusing on the adaptive behavior which firms experience during this process. This drives us to explore new kinds of modeling which tend to promote an evolutionary vision of the behavior of innovative firms. In an innovative, i.e. highly uncertain environment, this perspective allows to investigate how 17 companies develop a common experiment over time, and coordinate progressively, eventually on the basis of long term co-operations and M&As15. In what follows, we choose to develop an evolutionary game model in order to describe the basic mechanisms of the innovative choice. This model shows that short term market pressures lead to coordination failures in the process of creation of a new technology, suggesting that corporate governance should not be reduced to short term market choices but, rather, should favor innovation through long term cooperation. This model is a first step in the process of inferring new criteria for corporate governance, to be provided in Section 7. 6. A basic model of investment coordination in an innovative framework 6.1. Initial requirements In a complex environment, investments decisions supporting innovation are characterized by a very weak degree of information concerning future opportunities and events that shape the innovation process. The main problem for an innovative firm is to develop a set of sequential rules to cope with this processual uncertainty in order to structure and articulate the innovative process over time. The decision maker is confronted to two kinds of uncertainty: an uncertainty emerging from the productive relationships with his partners, and a market uncertainty generated by the actions of its competitors16. Each single firm interacting with others has thus to face a mix of rivalry and cooperation. The decision maker has then to organize two kinds of investment coordination sustaining the profitability of his innovative choice: - the coordination of complementary investments which, if they are implemented by partners, will increase the profitability of the innovative choice; and - the coordination of competitive investments which, if they are engaged by some rivals, will decrease the profitability of the innovative choice17. In this context, we could say that “common experiment” is likely to be more important than the hypothesis of “common knowledge” of conventional game theory. 16 These notions are termed as “productive uncertainty” and “competitive uncertainty” in Lazonick (1991). 17 The coordination of different kinds of industrial investments is inspired by G.B. Richardson (1960) who provides a powerful, but literary treatment of this question. A first attempt to model the coordination of 15 18 In a highly uncertain environment, the industrial system based on such firms’ interactions may experience coordination failures implying that erroneous choices are made affecting the development of innovation. The crucial issue is then to avoid the persistence of such disequilibria over time and limit their cumulative effects. The following model provides indicators which contribute to build rules of decision for innovative investments. As we will see, these indicators come in the form of thresholds conditioning the engagement of complementary investments and limiting the engagement of competitive investments. The model is adapted to the description of economic outcomes when decision makers know very little about other’s payoffs or strategies. If we assume that players do not systematically attempt to influence other players’ future actions, and that the distribution of players’ actions changes gradually, strategic interaction over time can be modeled as an evolutionary game (Weibull, 1995; Friedman, 1996; Saviotti, 1996). In this kind of model, decisions are mechanically implemented irrespective of any prior informational specification. Instead of referring to a common knowledge hypothesis, they focus on actual face-to-face relations giving room to what we call a common experiment. Agents do not consider all the strategies tried out in the population, but rather try to imitate or reproduce a greater number of times in the following periods the strategies which average a better success than all the others. This model is adapted to a vision of the industrial system where technology has to be created step by step, in a situation of a great uncertainty on the outcome of the innovative process. 6.2. The model Let us consider a two-dimensional linear evolutionary game in which firms come from two strategically distinct populations: firms which implement complementary investments (population 1 players, with a payoff matrix A); and firms which implement competitive investments (population 2 players, with a payoff matrix B). Each population has two alternative actions: to invest (pure strategy 1) or not to invest (pure strategy 2). Population 1 players can be considered as a set of potential cooperative firms which are willing to undertake together the complementary investments required for the realization of a given innovative project, while population 2 players are seen as competitors engaging rival, predatory investments designed to question the feasibility of population 1 project. A concrete complementary and competitive investments was made by N. Foss (1994). Our own model is in the line of these former contributions. 19 illustration of this situation can be found in the competition between a group of firms which decide to join their efforts to develop a major, long term innovation and a group of competitors undertaking investments in the same field to provide a less sophisticated innovation, more rapidly available. We noted, as a general principle, that the engagement of complementary investments increases the profitability of long term innovation, while the engagement of competitive ones decreases the profitability of this innovation. This principle can be expressed by the following decision tree and gives the corresponding ranking of returns (Fig 6): Population 2 player pure strategy 1 Payoff population 1 player = -3 Payoff population 2 player = 1 pure strategy 1 Population 2 player pure strategy 2 Payoff population 1 player = 3 Payoff population 2 player = -1 pure strategy 1 Population 2 player pure strategy 1 Payoff population 1 player = -1 Payoff population 2 player = 3 pure strategy 1 Population 1 player pure strategy 1 The payoffs ranking is the following: a12>a22>a21>a11 b21>b11>b22>b12 Population 1 player pure strategy 2 Population 2 player pure strategy 2 Payoff population 1 player = 0 Payoff population 2 player = 0 pure strategy 1 Fig. 6 : Decision tree in the coordination of complementary and competitive investments The game is then specified by the payoff matrices A=(ahk) and B=(bhk), where ahk R (payoff to population 1 player) and bhk R (payoff to population 2 player) when population 1 player uses pure strategy h and population 2 player uses pure strategy k. -3 3 A= 1 -1 B= -1 0 3 0 Populations 1 and 2 are considered as large populations of firms. Initially, each population is divided into the fraction x1 [0,1] (respectively y1 [0,1]) of players in the population currently choosing pure strategy 1, and the fraction x2 = 1-x1 (x2 [0,1]) (resp. y2 = 1-y1, y1 [0,1]) of the population choosing pure strategy 2. As the population state (x 1,x2) (resp. y1,y2) changes, so do the payoffs to the pure strategies. Changes in the population states are 20 governed by the replicator dynamics. Firms are randomly drawn two by two from these populations to play the game (one firm from each player population). If the payoff to a player in the first (resp. the second) population depends only on the distribution of actions (y1,1-y1) in the other population (resp. x1,1-x1), the replicator dynamics can be expressed as follows, by a system of time derivatives of the population state (x°1, y°1) which depends on the payoffs difference between the first and second pure strategies: x°1 = [(a11-a21)y1-(a22-a12)y2]x1x2 = [(a11-a21)y1-(a22-a12)(1-y1)](1-x1)x1 Using the numerical example: x°1 = (3-5y1)(1-x1)x1 y°1 = [(b11-b12)x1-(b22-b21)x2]y1y2 = [(b11-b12)x1-(b22-b21)(1-x1)](1-y1)y1 Using the numerical example: y°1 = (3-x1)(1-y1)y1 From these equations, we see that 3-x1> 0 for all x1 [0,1]. Thus y°1 is always increasing. On the other hand, x°1 decreases when 3-5y1 < 0 (that is when y1 > 3/5), and increases when 35y1 > 0 (that is when y1 < 3/5). In this case, the first action (first column) is dominant for population 2 players and the second action (bottom row) is the best reply by population 1 players. This is characteristic of an iterated dominated strategies game, where the corner (x1,y1) = (0,1) is the unique Nash Equilibrium. This Nash Equilibrium is automatically an Evolutionary Equilibrium because it is a solution by iterated elimination of dominated strategies (Fig 7). y1=1 3/5 x1=1 0 Fig. 7 : Replicator dynamics in the coordination of complementary and competitive investments 21 This graphic shows that the proportion of population 2 players deciding to engage competitive investments (noted y1) increases monotonically along any solution orbit. The proportion of population 1 players deciding to engage complementary investments (noted x 1) increases when y1 is below 3/5, and decreases when y1 is above 3/5. What we can infer from the results of this game is that market forces lead firms to naturally adopt the "predatory" strategy. Thus, long-term innovative strategies become less and less profitable, and the population of firms willing to undertake such a behavior decreases to finally equal zero. By contrast, the rival predatory strategy becomes more and more prevalent and, in the end, every firm belonging to the second population is effectively engaged in a short-term plan. Thus, within this game, market forces fail to ensure by themselves technical progress. The coordination of complementary investments can be realized in an "isolated" population (population 1 implementing pure strategy 1) (see Krafft and Ravix, 2001). But when this population is confronted to another one implementing competitive investments strategies in the same technological field, the complementary strategy becomes a dominated one and is likely to be eliminated. These coordination failures render necessary the elaboration of organizational solutions which can be initiated either by public policies or by the firms themselves. Our formal analysis suggests for instance that industrial and competitive policies are needed to encourage and protect cooperation among firms from predatory behavior during the period of development of innovation. Temporary exemptions which are delivered by the European Commission can be seen as a concrete tool implemented in order to favor long term cooperation between innovative firms on a given project in a context of fierce predatory strategies 18 . These policies can be interpreted as means to shift the curve to the point (x1,y1)=(1,1), where both competitive and complementary investments are made. The model suggests that corporate governance also has a crucial role to play in innovative strategies. Shareholder value short termism leads investors to naturally over invest in predatory strategies. At the opposite, the evolutionary perspective leads the manager to sustain long term innovative strategies. In what follows, we elaborate on these principles. 18 Formally, this implies to extend the formalization to go beyond the purely adaptive behaviors and capture the intentional behaviors of firms, that is to move from replicator dynamics models to learning evolutionary games (Kandori, Mailath and Rob, 1993; Samuelson, 1997). In this case, the learning process should be focused on the delayed acquisition of a specific knowledge about technology and market relations. The issue is to take into account the gestation of investments as well as the necessary delayed transmission of market information generated through market processes (See Krafft and Ravix, 2001). 22 7. Implications for the governance of innovative firms The respective roles of shareholders and managers can now be reconsidered in greater details. The separation between shareholders and managers was a central characteristic of the managerial and multi-divisional firm which appeared at the beginning of the 20th century (Berle and Means, 1932; Chandler, 1962; Williamson, 1985). The so-called “managerial revolution” had two strong implications: first, professional managers became prominent in the control of the firm and were identified as the dominant social class in managerial capitalism; second, the firm was separated into divisions behaving as single independent units whose individual performances could be compared 19. These social and organizational innovations were at the origins of one of the most impressive success story of the US industry. Shareholder value sustains a somewhat distorted interpretation of this story, since (i) shareholders are supposed to re-appropriate the function of control, while historically this function was assigned to professional managers; (ii) the multi-divisional firm, formerly intended to rationalize the organization of production, now results in the mere possibility of restructuring industry on the basis of pure financial criteria. This misinterpretation of the economic nature of the managerial firm leads to the dominance of short term innovative strategies. This situation can be remedied by implementing a corporate governance in which managers are the key decision-makers in production and innovation. According to the principles exhibited in section 5, the role of the manager lies in the reconciliation between the Schumpeterian entrepreneur and the Chandlerian manager, that is to innovate and to organize ex ante the planning of production. Restoring the main competences of the manager does not mean that the role of the investor becomes simply the one of a supporting actor. In fact, the investor is also restored in his main capabilities, i.e. the ex post control of innovative choices. The thresholds of complementary and competitive investments exhibited in the above model (cf. section 6) set the limits between predatory and long term innovative behaviors. Thus, they can be used as decision criteria and allow us to derive the following sequence of rules of conduct for the manager and the shareholder. This situation is still prevailing even if “the average multi-unit enterprise today is less vertically integrated than its counterpart in the Chandlerian era” (Langlois, 2003). 19 23 7.1. The role of the manager in the ex ante coordination of innovative investments The role of the manager in an innovative environment is to ensure the viability of the firm, which is performed by the ex ante quantitative and qualitative coordination of investments. In the abstract conditions of our model, this general purpose can be translated into simple rules of actions20. First, the manager has to maintain complementary investments over a minimum threshold, which means that the manager must provide continuity in the process of innovation engaged by the firm. Second, the manager has to maintain competitive investments under a maximum threshold, i.e. the manager must limit strategies of competitors in order to preserve its own market position. From a corporate governance point of view, these rules mean that the manager must be endowed with sufficient elements of discretion in order to organize the coordination of innovative investments. In this purpose, he must be able to develop industrial strategies and organize his competitive environment by implementing a coherent set of actions, based on the development of mergers, acquisitions, and cessions, as well as different forms of inter-firm cooperation (alliances, joint venture, R&D collaboration). These strategic interventions influence the level of complementary and competitive thresholds and, in an uncertain world, create trust and signaling effects, providing partners and rivals with a basis of “credible beliefs” (Richardson, 1960), or “credible interactions” (Leijonhufvud, 1993). As an illustration of these rules, the evolution of the telecommunications industry tells us that managers should have avoided in 1998-1999 strong and radical changes imposed by investors (such as in Lucent and Nortel’s case), and prevented themselves from investors which forced them to copy competitors’ strategy (such as in Alcatel’s case). Though these companies engaged in a first step long term cooperation strategies sustaining the development of complementary investments, they were sooner or later obliged by shareholders to shift to M&As which were considered as the efficient structure to counter the competitive threat coming from new entrants. While ownership remained largely and for a long time separated from the managing function in incumbent companies, owners and especially large investors progressively integrated the function of control by imposing business strategies motivated by These formal conditions are more in connection with the “cautious” CEO (Business Week, 2004) than the “superhero” CEO (Business Week, 2000). 20 24 financial performances on stock markets. Managers accepted to implement these strategies since their remuneration scheme was indexed on such performances. Alternatively, in Cisco and Nokia, managers were key actors in the innovation process, and they could choose by themselves the adapted structure of organization. In Cisco, decision makers were essentially three men (Valentine as the main venture capitalist, Morgridge and Chambers as top executives) which acted as managers, and not as owners. These managers were distinct from the initial founders of the company, and always maintained their decision making independent from investors, including largest institutional investors (Carpenter et al, 2003). In the process of developing radically new technological systems, the new entrants engaged a long term innovative strategy mainly based on complementary investments, consisting of a wide range of actions such as the development of collaboration with security systems companies, and the multiplication of advanced and diversified services to clients. These actions deepened their core competencies along with the engagement of complementary investments and, in turn, led to an increase of the competitive gap by limiting the engagement of competitive investments from incumbents in these activities. 7.2. The control of the investor on the ex post feasibility of innovative choices Contrary to agency theory, the problem of the investor is not to limit the discretionary power of the agent, but rather to control this power. Except in stationary environments, this control cannot be done simultaneously but in a sequential timing. Contrary to agency theory again, transparency does not consist in quantifying future payoffs that are in fact unpredictable. The investor needs some credible evaluation criteria in order to exercise his control over the actions of the manager. Investors must require from the manager to provide them with information (documents, reports, etc.) explaining strategies developed in order to meet the viability thresholds of complementary and competitive investments. Using these criteria, the investor has to verify that the manager does not engage the firm into erroneous actions. The investor checks ex post that the manager implements productive and organizational decisions (cooperation agreements or M&As) necessary to maintain complementary investments over their viability threshold, and competitive investments under their viability threshold. Consequently, when M&As’ strategies are based on such productive criteria, it is much easier for the investor to 25 evaluate and control the manager’s trustworthiness, especially his propensity to “empire building”. As we already mentioned, the case study in telecommunications exhibits two essential innovative strategies dedicated to the acquisition of new competences, sustained by two different visions of corporate governance, both resulting in diverging paths of evolution. On the one hand, managers implemented progressive organizational changes on the beliefs that new competences have to be developed step by step. On the other hand, drastic organizational changes were imposed by shareholders on the beliefs that new competences could be acquired rapidly by large M&As. Shareholders and investors of Cisco and Nokia accepted the managerial strategy oriented towards a progressive development of competences, and based on the engagement of complementary investments using M&As as well as internal development in an innovative breakthrough. This attitude resulted in the fact that Cisco and Nokia outperformed their competitors in the early 2000s. In the case of Lucent, Alcatel and Nortel, investors drove managers to engage imitation strategies essentially based on competitive investments, in order to fill the technological and core competencies gap separating them from new entrants. As a matter of fact, the strategy of these incumbent companies was to acquire new competences on the basis of M&As which were deemed to provide them in the short run with the possibility to penetrate newly emerging domains dominated by Cisco and Nokia. This predatory strategy dominated in the short run, since incumbent companies significantly threatened their IP-based competitors, eventually by acquiring some of the biggest actors in the market. However this short term strategy soon collapsed in the early 2000s. 8. Conclusion While conventional approaches have monopolized the issue of corporate governance, with an extensive reference to agency and corporate finance problems, we argued that further advances can be provided from an evolutionary perspective. This evolutionary vision is particularly necessary in this issue since we saw that (i) conventional theory only tells part of 26 the story by focusing exclusively on shareholder value and the limitation of managers’ discretionary behaviors, and (ii) this story has driven the real economic system into major coordination problems and turbulences. Based on empirical investigations into the telecommunications industry, and guided by a simple model of innovative investments’ coordination, our aim was to propose new principles for the governance of innovative firms. These principles are centered upon a sequential governance pattern: the manager is in charge of the ex ante coordination of innovation, the role of the shareholder being the ex post control of the feasibility of the innovation strategy. 27 Annex 1: R&D in telecommunications equipment industry 4,5 5 4,5 4 3,5 3 2,5 2 1,5 1 0,5 0 1997 4 3,5 3 R&D Lucent 2,5 R&D Nokia R&D Alcatel 2 R&D Cisco R&D Nortel 1,5 1 0,5 0 1998 1999 2000 2001 1997 2002 Fig 1a : R&D expenses in Lucent, Alcatel and Nortel (in million $) Source: Companies 20F forms 1998 1999 2000 2001 2002 Fig 1b : R&D expenses in Nokia and Cisco (in million $) Source: Companies 20F forms 25 20 % R&D/sales Lucent 15 % R&D/sales Alcatel 10 % R&D/sales Nortel 5 0 1997 1998 1999 2000 2001 2002 20 18 16 14 12 10 8 6 4 2 0 % R&D/sales Nokia % R&D/sales Cisco 1997 Fig 2a: R&D/sales in Lucent, Alcatel and Nortel (in percentage) Source: Companies 20F forms 1998 1999 2000 2001 2002 Fig 2b : R&D/sales in Nokia and Cisco (in percentage) Source: Companies 20F forms 28 Annex 2: Revenues and share price in telecommunications equipment industry 45 35 40 30 35 25 30 Revenues Lucent 25 Revenues Alcatel 20 Revenues Nortel 15 20 Revenues Nokia 15 Revenues Cisco 10 10 5 5 0 0 1997 1998 1999 2000 2001 1997 2002 1998 1999 2000 2001 2002 Fig 3b: Revenues of Nokia and Cisco (in million $) Source: Companies 20F forms Fig 3a: Revenues of Lucent, Alcatel and Nortel (in million $) Source: Companies 20F forms Fig 4b: Share price of Cisco (CSCO),and Nokia (NOK) (Basis 0 in 1997) Source: http://www.quote.bloomberg.com Fig 4a: Share price of Lucent (LU), Nortel (NT), Alcatel (ALA) (Basis 0 in 1997) Source: http://www.quote.bloomberg.com 29 Annex 3: Downsizing in telecommunications equipment industry Companies Lucent Nortel Alcatel Cisco Nokia 1998-2000 126,000 94,500 113,000 20,000 58,000 2000-2002 35,000 (-72%) 56,000 (- 40%) 60,000 (-53%) 14,000 (-30%) 52,000 (-10%) Fig 5 : Total number of employees in telecommunications equipment companies Source: Companies 20F forms 30 References Antonelli, C., 2003, The economics of innovation, new technologies and structural change, London: Routledge. 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