Aviation Maintenance Management
MGMT/ASCI 419
Campus
Course Syllabus
Credit Hours:
3 Credits
Academic Term:
Term: Fall II 2012: 15 Oct to 14 December 2012
Meetings:
5:00 – 9:45 pm; Tuesday; MCAS Beaufort
Location:
MCAS Beaufort Education Building, Bldg 596, Room 204 - Campus
Instructor:
Mr. Anthony Petrucci
Office Hours:
0830 – 1700 Monday - Friday
Telephone:
(703) 342-7196 Cell
E-mail:
petru38e@erau.edu; mastergunz@hargray.com
Course Description:
Students will perform a comprehensive examination of organizational maintenance policies,
programs, and procedures. Emphasis is on maintenance planning, forecasting and cost control,
reliability, safety, and flight schedule performance.
Course Goals:
Students will study and learn how typical major air carrier and general aviation organizations are
structured as well as their responsibilities under Federal Regulations, advisory circulars, and to
the traveling public. The aircraft organization level maintenance program of the USAF (AFI 21101) will also be examined. The concepts of Reliability Center Maintenance (RCM), the
Maintenance Steering Group (MSG) committee approach for the development large aircraft
maintenance programs, the aging aircraft problem, and the logistics support and maintenance
scheduling aspects of aircraft maintenance programs will also be explored. Students will prepare
and present an oral presentation and written term paper that is formatted in accordance with the
APA Guide and which addresses some specific aspect of aircraft maintenance management, the
topic of which is approved by the instructor.
1
Learning Outcomes:
Upon successful completion of this course, the student will be able to:
1.
Compare and contrast the components of a FAA approved aircraft maintenance program
and a USAF aircraft organizational level maintenance program (AFI 21-101). (BSTM PO-3)
2.
Recognize the effects of FAA, Environmental or other government regulations on
maintenance operations carried out by manufacturers, carriers, general aviation, repair facilities,
corporate aviation and military operations. (BSTM PO-2)
3.
Understand the various elements of the Maintenance Steering Group (MSG) program and
how they relate to large aircraft maintenance program development. (BSTM PO-1)
4.
Characterize the nature of failure and the concept of Reliability Centered Maintenance
(RCM), which is common to both civil and US military aircraft maintenance programs. (BSTM
PO-3)
5.
Identify Maintenance Control by Reliability Methods and other metrics in order to
determine how they apply to the management of a particular aircraft maintenance organization.
(BSTM PO-3)
6.
Recognize the organizational structure of a typical aircraft maintenance organization and
the method by which it is integrated into the overall corporation. (BSTM PO-4)
7. Compare maintenance record keeping and documentation requirements and
understand the legal and ethical ramifications of FAA and US military required maintenance
documentation. (BSTM PO-3)
8.
Understand civil and US military aging aircraft philosophies and demonstrate how they
relate to cost trade-offs as well as their effect on Operational Availability (OA) and other
performance metrics. (BSTM PO-2)
9. Compare and contrast the relationships of material support, quality assurance, and aviation
safety in aviation management to foster sound decision-making resulting in the encouragement
of effective maintenance processes to improve flight schedule performance. (BSTM PO-5)
Required Course Materials:
MGMT 419-1
Aviation Maintenance Management
2004 (Kinnison/Irwin-McGraw-Hill)
ISBN 007142251X
Supplemental Text:
MGMT 419-7
Aircraft Maintenance Management
2
2005 (Cobb/Riddle)
Suggested Supplemental Materials:
FAA Advisory Circulars: (Available online)
FAA Advisory Circular 43-12A (10/28/83), Preventive Maintenance.
FAA Advisory Circular 120-16E, Air Carrier Maintenance Programs. This document is a
valuable reference.
FAA Advisory Circular 120-17A, Control by Reliability Methods and MSG-2.
FAA Advisory Circular 120-49 (11/23/88), Certification of Air Carriers.
FAA Advisory Circular 120-59 (10/26/92), Air Carrier Internal Evaluation Programs.
FAA Advisory Circular 121-22A (3/7/97), Maintenance Review Board Procedures.
Federal Aviation Regulations (FAR’s) (Available online)
FAR PART 1--DEFINITIONS AND ABBREVIATIONS.
FAR PART 11--GENERAL RULEMAKING PROCEDURES.
FAR PART 13--INVESTIGATIVE AND ENFORCEMENT PROCEDURES.
FAR PART 21--CERTIFICATION PROCEDURES FOR PRODUCTS AND PARTS.
FAR PART 39--AIRWORTHINESS DIRECTIVES.
FAR PART 65--CERTIFICATION: AIRMEN OTHER THAN FLIGHT CREWMEMBERS.
FAR PART 91--GENERAL OPERATING AND FLIGHT RULES.
FAR PART 135--OPERATING REQUIREMENTS: COMMUTER AND ON-DEMAND
OPERATIONS AND RULES GOVERNING PERSONS ON BOARD SUCH AIRCRAFT.
APA STYLE
Written assignments must be formatted in accordance with the Publication Manual of the
American Psychological Association (6th Edition).
Grading:
Class Participation and Involvement
Paper/Project (30% Style, 70% Content)
Mid Term Exam
Homework Questions
Final Exam
Total:
UNDERGRADUATE
Grade Points
90 - 100 PTS
80 - 89 PTS
70 - 79 PTS
60 - 69 PTS
Below 60 PTS
10 PTS
25 PTS
25 PTS
10 PTS
30 PTS
100 Pts
Grade
A (Superior)
B (Above Average)
C (Average)
D (Below Average)
F (Failure)
10 %
25 %
25 %
10 %
30 %
100 %
Percentages
90 - 100 %
80 - 89 %
70 - 79 %
60 - 69 %
59 -0 %
3
Library:
The Jack R. Hunt Library, located on the Daytona Beach Campus, is the primary library for all
Worldwide Campus students.
Web: http://library.erau.edu
Phone: (800) 678-9428 (ext. 6947) or (386) 226-7656
(Voicemail is available after hours)
Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m. EST
Email: http://library@erau.edu
Research Paper/Course Project/Case Study Analysis (XX% of your course grade):
This course requires the student to prepare and submit during week 8 a research paper on
Aviation Maintenance. Students should remember that the nature of the class is Aviation
Maintenance and the focus of the paper should revolve around this theme. Papers that do not
address this topic, but focus instead on other important, but irrelevant Aviation issues will not
grade well. The paper should have at least 12 pages of which 9 pages of content and prepared
using APA 6th Edition standards. Writing should show college level work. Don't forget the
basics; spelling, grammar, and format.
Suggested MGMT 419 research report topics include:
Aircraft Aging Problems
Aircraft Maintenance Organizations
Aircraft Maintenance Quality Assurance Programs
Aircraft Maintenance Trade Organizations (ATA, IATA, GAMA etc.)
Aircraft Maintenance Unions (Collective Bargaining, etc.)
Aircraft Maintenance Trends
Bogus Parts/Unapproved Parts Program
Civil Progressive Maintenance Programs
Commuter Airline Maintenance Programs
Continuous Airworthiness Maintenance Programs
Contract (Outsourcing) Maintenance Programs
Fixed Base Operators Maintenance Programs
General Aviation Maintenance Programs
Individual Airline Maintenance Programs
4
Integrated Logistic Support (ILS) Principles Applied To Maintenance Programs
Life-cycle Approach To Aircraft Maintenance
Maintenance Concept Development
Maintainability
Military Maintenance Programs
Maintenance Logistic Support Activities/Initiatives
Modern Aircraft Maintenance Management Techniques
Military Maintenance Concepts
Quality Assurance Procedures/Programs In Aircraft Maintenance Organizations
Reliability Centered Maintenance Concepts
The Historical Development of Aircraft Maintenance
The Role of the DOT/FAA in Aircraft Maintenance
Total Productive Maintenance Programs Applied To Aviation Organizations
Other topics approved by the instructor




Papers are due on the 8th week (shown on the Course Schedule). The paper must be
turned in before you will be allowed to take the final examination.
All papers/projects submitted for grading in this course will be submitted to
safeassign.com - http://www.safeassign.com/.
A paper/project that is turned in late will be downgraded 10 points for each week the
paper is late.
This paper is worth 25% of your final grade. This is a large portion of your overall grade
and you need to treat it as such.
Assignments, Discussion Board Participation (If required for Blended Delivery), and/or
special administrative:
All assignments will be completed in a professional manner and on time, unless prior
arrangements have been made with the professor. This course includes weekly activities, each of
which may have grade points associated with them. Unless prior arrangements have been made
with the instructor, students are expected to participate each week, according to the course
schedule. This is especially important with regards to discussion activities. Weekly discussions
typically include both an initial posting and one or more substantive replies.
5
Course Policies:
Embry-Riddle is committed to maintaining and upholding intellectual integrity. All students,
faculty, and staff have obligations to prevent violations of academic integrity and take corrective
action when they occur. The adjudication process will include the sanction imposed on students
who commit the following academic violations, which may include a failing grade on the
assignment, a failing grade for the course, suspension, or dismissal from the University:
1. Plagiarism: Presenting as one’s own the ideas, words, or products of another.
Plagiarism includes use of any source to complete academic assignments without proper
acknowledgement of the source. All papers submitted for grading in this course will be
submitted to safeassign.com - http://www.safeassign.com/ where the text of the paper is
compared against information contained in the safeassign.com database. Papers
submitted will be included in the safeassign.com database and become source documents
for the purpose of detecting plagiarism.
2. Cheating: A broad term that includes the following:
a.
Giving or receiving help from unauthorized persons or materials during
examinations.
b.
The unauthorized communication of examination questions prior to, during, or
following administration of the examination.
c.
Collaboration on examinations or assignments expected to be individual work.
d.
Fraud and deceit, that include knowingly furnishing false or misleading
information or failing to furnish appropriate information when requested, such as
when applying for admission to the University.
3. APA 6th edition format is the ERAU Worldwide standard for all research projects.
Disability and Special Needs:
ERAU is committed to the success of all students. It is a University policy to provide reasonable
accommodations to students with disabilities who qualify for services. If you would like to
request accommodations due to a physical, mental, or learning disability contact the Disability
Support Service Office at (386) 226-7916.
Course Schedule:
#
1
Class Date /Learning Content/Learning Outcome(s)
Assignments
October 15, 2012
Ch. 1 – Starting Out
Questions 1 - 10
Ch. 2 – The Failure Process
Questions 1 - 10
AC 120-16D Air Carrier Maintenance Programs
Learning Outcome - Determine and contrast the components of a FAA approved aircraft
maintenance program and a USAF aircraft organizational level maintenance program (AFI 21101).
2
October 23, 2012
6
Ch. 3 – Maintenance Philosophy
Questions 1 - 10
Ch. 4 – Maintenance Management
Questions 1 - 10
AC 120-17A Appendix 1 Maintenance Program Planning Document (MSG-2)
Learning Outcome - Understand and apply the policies, practices, and procedures of aircraft
maintenance, including the General, Airframe and Powerplant criteria specified in FAA Advisory
Circulars AC65-9A, AC65-12A, and AC65-15A.
Understand and evaluate the various elements of the Maintenance Steering Group (MSG)
program and how they relate to large aircraft maintenance program development.
3
October 30, 2012
See the FAR’s and Advisory Circulars listed above under “Other Suggested Supplemental
Materials”, FAR Part 145
Article - “The Role of the FAA”
Learning Outcome - Recognize and assess the effects of FAA, Federal Aviation Regulations
(FARS), Environmental, and other government regulations on maintenance operations carried
out by manufacturers, carriers, General Aviation, repair facilities, corporate aviation and military
operations.
4
November 6, 2012
MIDTERM REVIEW
Article - An Intro to Aircraft LifeCycle and Integrated Support Management
Article - The Principles of Reliability (R), Maintainability (M), and Reliability Centered
Maintenance (RCM)
Learning Outcome - Comprehend and analyze the nature of failure and the concept of Reliability
Centered Maintenance (RCM), which is common to both civil and US military aircraft
maintenance programs. Identify Maintenance Control by Reliability Methods and other
performance based metrics in order to determine how they apply to the management of a
particular aircraft maintenance organization and how these principles can promote cost savings.
5
November 13,2012
MIDTERM EXAM
AFI 21-101
Article - The Structure and Functions of Aviation Maintenance Organizations
Learning Outcome - Recognize the organizational structure of a typical aircraft maintenance
organization and the method by which it is integrated into the overall corporation.
6
November 20, 2012
Ch. 8 – Maintenance Data Collection
Questions 1 - 10
Article – Computerized Aircraft Maintenance Systems
Learning Outcome - Determine maintenance record keeping and documentation requirements
and understand the legal and ethical ramifications of FAA and US military required maintenance
documentation.
7
November 27, 2012
Ch. 5 – Human Factors in Maintenance and Inspection
Questions 1 - 10
Article – Human Factors and Safety Considerations in Aircraft Systems
Ch. 7 – The Technician Challenge
7
Learning Outcome - Understand and apply the requirements of an aviation safety program to a
maintenance organization, including FAA, EPA, OSHA, and other applicable federal, state and
local regulations.
8
December 4, 2012
Ch. 6 – Aging Aircraft
Questions 1 - 10
Article – The Aging Aircraft Problem
Case Studies
FINAL REVIEW
Learning Outcome - Understand civil and US military aging aircraft philosophies and
demonstrate how they relate to cost trade-offs as well as their effect on Operational Availability
(Ao) and other fleet performance metrics.
9
December 11, 2012
Student Oral reports/Presentations
FINAL EXAM
8