9. Facilities for Students with Special Needs

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Learning Services IT Induction Booklet
Contents:
1. Logging On to the University’s Network .................................................................. 3
2. The my.Caledonian Portal ......................................................................................... 5
3. ICT Skills Programme & Self Evaluation ................................................................ 8
4. Email ............................................................................................................................ 9
5. Library Services ........................................................................................................ 11
6. How to Use Your User Workspace Effectively....................................................... 15
7. The Blackboard Virtual Learning Environment (VLE) ....................................... 16
8. Learning Services IT Provision ............................................................................... 18
9. Facilities for Students with Special Needs .............................................................. 20
10. Where to get Help if you have IT Problems ........................................................... 21
11. Logging Off ................................................................................................................ 22
Learning Services IT Induction
Learning Services IT Induction
Learning Services
Welcome to Learning Services, the part of the University which works with Academic
Schools to support your learning in terms of:
Library and Information Services
Student Services
Information Technology
and a wide range of other facilities and activities designed to improve your skills and give
you the competence and confidence to become a successful learner.
Learning Services is providing a number of opportunities for you to become familiar at
the start of your University career with the way Glasgow Caledonian supports its
students.
The more you take advantage of them now, the easier you will find it to make your
learning effective as you go through your programme.
In addition to this IT Induction, you should attend the session booked by your lecturers
that gives you:
An Introduction to Student Support
and covers advisory, counselling and support services, study skills; accommodation,
recreation and well-being; library services and Students Association activities.
For some programmes, more detailed sessions on Library skills will also be offered.
To follow up on what you learn at the start of your programme there will be a range of
drop-in clinics operating throughout the session. Look out for the advertisements or ask
your lecturers for directions to the services you need.
IT Induction
To survive at the University you need to be able to use the IT services that are provided
to support your learning. This induction gives you the basic knowledge you need to get
started and also enables you to measure your own IT skills and identify areas that need
more work.
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When you have completed this induction you should:
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Know how to log on and off the University Network
Be familiar with the my.Caledonian Portal
Know about the ICT Skills Programme and have completed a selfevaluation of your ICT Skills
Be familiar with the student email system
Know how to use your User Workspace effectively
Be familiar with Library services
Be familiar with the Blackboard Virtual Learning Environment
Know what Learning Services facilities are available to help you in your
studies
Know what to do if you have IT problems or need help with IT services
in the University
1. Logging On to the University’s Network
To gain full access to the IT facilities at Glasgow Caledonian University (e.g. user
workspace where you store your files, print credits, email system etc.) you will need a
Username and Password. Without them you can’t access the computing facilities. All
students are allocated a unique username and password.
Username
Your username is printed on your Matriculation Card and will usually be in the form of
your first initial followed by up to five characters of your surname followed by two other
characters (usually numbers). Note that if your surname has 5 characters or less, your full
surname will be used in your username (excluding spaces, apostrophes etc.).
Example of a student username: JSMITH15
Password
As well as your username, you will need to know your initial password to logon for the
first time. This password will have been sent to you along with your joining instructions.
You should change this password as soon as possible. A password is required to ensure
that other people cannot access your IT facilities. Just as you wouldn’t give out a PIN for
your bank card, you must not give anyone your password, and you should not write it
down anywhere. Also, if you change your password, do not choose an easy to guess
password such as ‘xxxx’ or ‘password’. The most secure type of password will consist of
both letters and numbers.
Example of a student password: 331559XY
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Task 1: Logging On
Make sure your computer is turned on. Ask for help if you can’t
turn the computer on.
Follow any on-screen instruction to get to the log-on screen.
Using the mouse, click in the Username: box to select it
Type your own username in the Username: box
Press the ‘Tab’ key [  ] or use the mouse to click in the
Password: box to select it
Type your password in the Password: box.
Click on the OK button.
TASK COMPLETED

Note: If you have difficulty logging on, or you have forgotten your username and/or
password, ask a Tutor for help or see Section 10 of these notes.
 Initially the same username and password is used for logging on to the
University network, email, Blackboard and Portal. However the passwords are
independent, so if you change the password for one system, it will not change for
any of the others.
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2. The my.Caledonian Portal
The my.Caledonian Portal is your ‘window’ onto most of the on-line services provided
for you. From here you can access a general University area for news, information and
other services, as well as your own personal space where you can view and update your
personal details, view your exam results and access your student email system. Basically,
the Portal is your starting point for any other University service that you want to use.
Because the Portal is a Web-based system, you can access it through any computer that
has access to the World Wide Web. To access the my.Caledonian Portal:
1. Start a Web Browser application (e.g. Microsoft Internet Explorer or Netscape
Navigator). In the University this will take you to the home page of the
University web site.
2. From the University home page, click on the My Caledonian link, or type the
following address in the address bar of the browser:
http://my.caledonian.ac.uk and press the enter (or Return) key on the keyboard.
You will be taken to the my.Caledonian logon screen.
The first screen you will see after you log on will be similar to that shown in Figure 1.
Back &
Forward
Buttons
Links
Tabs
Portlet
Links
Fig. 1: my.Caledonian Portal Home Page
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The Portal works in a similar way to a normal web page and navigating within Portal can
be carried out in several different ways as described below:
Tabs
There are two tabs to take you to different areas of the Portal and these are:
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Our University – This is the screen you see when you open Portal and is an area
containing general information available to all students.
Me – This area contains personal information and details and is therefore different
for every student. You can find information about the programme and modules
you are registered on, as well as your exam results when they are published. It
also has an area where you can check and update your personal details (address,
phone no. etc.), and a search facility.
Links
Links allow you to access another page either within the my.Caledonian Portal or on the
web, or to open a document for reading or printing, or to start another application. The
links in the blue area at the top of the screen allow you to do the following:
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home – return to the University web site home page.
my Caledonian – return to the my.Caledonian Portal home page.
email – start the student email system.
change password – change your my.Caledonian Portal password.
logout – logout of my.Caledonian Portal.
Blackboard – start the Blackboard VLE system. This link will only be available
for those students who are registered on modules which require the use of this
system.
Portlet
These are sub-sections or ‘boxes’ within the Portal pages which contain information
about a particular topic or subject (e.g. News, Library, Recreational etc.).
Back and Forward Buttons of the Browser
These buttons will take you back and forward to previously visited pages within the
Portal.
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Task 2: Portal Navigation
Start a Web Browser application (e.g. Microsoft Internet Explorer or Netscape
Communicator).
Either click on the My Caledonian link, or type the following address in the
address bar of the browser:
http://my.caledonian.ac.uk and press the enter (or Return) key.
Log on to your my.Caledonian Portal by using your username and password
and clicking the Login button.
Click on the Me tab.
Find the Student Details portlet and click on the My Student Record link in
this portlet to view your own personal details. You can change these at a later
date if they are incorrect. DO NOT MAKE ANY CHANGES TO YOUR
DETAILS AT THIS STAGE.
Use the Back navigation button in the web browser to go back to the Me area.
Check that you are registered for the correct Programme.
Are any of the modules listed displayed in red?
If so, what does this mean?
Identify the other portlets on this page.
TASK COMPLETED
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3. ICT Skills Programme & Self Evaluation
The Student ICT Skills programme is aimed at helping you to develop basic general ICT
skills as well as giving you the confidence in ICT to be able to use your skills in other
ways. You can find out more about the ICT Skills Programme through the ICT Skills
Content Area Portlet in the my.Caledonian Portal, or through the ICT Skills web site:
http://www.gcal.ac.uk/ictskills/
This year it is compulsory for all first and second year full-time undergraduate students to
obtain the University Certificate in Basic ICT Competency. Passing the Certificate
involves sitting an assessment to demonstrate your competence. Before receiving
training or sitting the assessment, we ask that you complete a self-evaluation form to find
out if you have the skills required, and to help us provide the correct level of training for
you. The self-evaluation takes a couple of minutes to complete and you only need to
answer ‘Yes’, ‘No’ or ‘Unsure’ to the questions. When you’ve answered all of the
questions you’ll be told whether or not you need to do any training before sitting the
assessment. Don’t worry if you’re told you need training, as most of you will be given
classes in ICT Skills during your first year of study to help you get to the required level.
The ‘How to get the Certificate’ link on the ICT Skills web site gives you more details
about how students on each programme are expected to gain the Certificate.
Task 3: ICT Skills Self Evaluation
Find the ICT Skills Content Area in the Me section of the Portal.
Click on the Self Evaluation Form link and follow the on-screen instructions
to complete the form. When you have finished the self-evaluation, click on the
Submit button to see your results. Take a note of the results here.
Section
Computer/Network Basics
Electronic Mail
Word Processing 1
Word Processing 2
Searching for Information
Basic Spreadsheets
Integration of IT applications
Training Required
Yes
No
Go back to the Portal Homepage using the link on the left-hand side of the
screen.
TASK COMPLETED
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If you’ve been told you don’t need to do any more training, it might be a good idea to
take your ICT Skills Assessment soon. Assessment sessions run throughout the year and
can be booked at the ICT Skills Office (room M708C in the George Moore building).
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4. Email
All students are provided with a student email account and unique email address. Your
email address is one piece of information you do want other people to know, so you must
make it known to anyone who wants to send you an email. You should check your
University email regularly as important information may be sent to you this way.
The standard form of email address for a student at Glasgow Caledonian University is:
astude99@caledonian.ac.uk
this part of the address will be the same
as your username
state (uk = United Kingdom)
domain (ac = academic)
institution (Glasgow Caledonian University)
It is important that you record this address accurately – the @, as well as the dots, are
vital and there must be no spaces between the different parts of the address.
Your email can be accessed through any computer that has access to the World Wide
Web. There are two ways to access the student email system:
1. From my.Caledonian Portal
Once you have logged in to Portal, click on the Email link at the top of the screen.
2. From the Web
The email system can be accessed directly using the following web address:
http://webmail.caledonian.ac.uk/
The Webmail Welcome login screen should now be displayed (see Fig. 2). Enter your
username and password in the appropriate fields and click the log in button to proceed.
Fig 2 Webmail Welcome Screen
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Task 4: Logging on to the Student Email system
From the home page of Portal, click on the email link at the top of the screen.
Log on to your email account using your username and password.
Ask a tutor for help if you have difficulty logging on.
Look at the Mailbox window for a few minutes to familiarise yourself with its
content and layout.
We won’t look at email in detail at this session. A self-teach booklet called
‘Webmail Self-Help Document’ is available for you to work through in your
own time. You can download and print this from the ‘Our University’ area of
Portal, and you will also learn more about email during the ICT Skills classes
you take.
Log out of the email system by clicking on the Logout link near top of the
email window.
TASK COMPLETED
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5. Library Services
This section will give you a brief overview of some of the Library services available to
assist you while studying at the University.
The Library home page (http://www.lib.gcal.ac.uk/) is the starting point for any
information you need regarding using the Library, finding information, who to contact
and advice on help and training.
Library Catalogue (http://IPAC.gcal.ac.uk)
This will allow you to search for books, journals and all other material that the Library
has in stock. You can also check your library borrower record and renew any items you
currently have out on loan.
Information on how to search/use the catalogue can be obtained from
 Service points – Enquiry Desk, IT Support Point, Learning Cafe
 Student Helpers
 Sessions with Academic Liaison Librarians
 Information Skills Course (http://www.lib.gcal.ac.uk/infoskills.htm)
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Task 5 – Subject Guides
Logon onto my Caledonian.Portal : http://my.caledonian.ac.uk
(refer back to Task I – Logging On if any difficulties)
Find the Information Portal and click on THE LIBRARY link
This will take you to the Library home page (http://www.lib.gcal.ac.uk)
Click on the Subject Guides Link
A subject guide lists quality information sources relevant to your programme
Using the A-Z list find a subject guide relevant to your programme. Click on your
chosen subject guide and a list of useful links will be displayed.
Choose a database link and then find and note down the name of a recommended
database relevant to your programme.
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TASK COMPLETED
Return to the Library homepage (use the Back button of your browser)
Task 6 – Databases
Electronic databases allow you to search for journal articles on a particular subject
Click on the Databases and CD-ROMs link from the Library Homepage
http://www.lib.gcal.ac.uk/information/database.htm
This will take you to a page, which provides a full A-Z listing of all the electronic
databases, and CD-ROMs to which the Library currently subscribes.
The database web address, access and password information, subject content and help
and training information can all be obtained from this page.
From this page use the table to find the name of the database you selected previously and
note down the web address and subject content
TASK COMPLETED

The next section will advise on the types of passwords available and will
demonstrate/inform you how you can locate the necessary information. Please refer
to once you have validated your matric/library card.
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Passwords for Information Sources
Passwords are required to access electronic databases, especially if you are working off
campus. If on campus some databases will allow direct access just by clicking on the
Web address underneath the name of the database. This information is indicated in
Address and Availability column on the A-Z database table.
 Access
to password information can only be granted to GCU staff/students who
have a current matric/library card which has been validated.
To validate your matric/library card take your card to the main library counter on
Level One of the library once you have matriculated. This ensures that your library
record is now activated on the library system.
Two methods of obtaining password information are currently available:
 Password Links

Athens Password
Password links
The following task will demonstrate how to obtain a password using the Password links
on the A-Z database webpage. http://www.lib.gcal.ac.uk/information/database.htm
Task 7
(Note: If you haven’t had your matric/library card validated please return to this
task later.)
Find a database called Proquest Health from the A-Z database table
Click on the Password link (the actual word Password is highlighted in bold)
A screen will appear which prompts you to type in your GCU library number, then click
on the Login button
If your GCU library number is valid a webpage will display with the appropriate
username or password information for the database you have chosen.
A direct link to the service is also available from this webpage.
TASK COMPLETED
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Athens Password
Users can obtain details on how to register an Athens username and password from the
Athens webpage (http://www.lib.gcal.ac.uk/athens/index.htm)
You must have a current matriculation card and an e-mail address to successfully
create your personal Athens username/password. You can use your university e-mail
address, which you should receive when you matriculate, or you can use a personal home
or work e-mail address
All Athens usernames have the prefix glp-------
 YOUR ATHENS USERNAME AND PASSWORD ALLOW
ACCESS TO ONLINE ELECTRONIC DATABASES TO SEARCH
FOR INFORMATION ON A PARTICULAR TOPIC.
DON’T CONFUSE THESE DETAILS WITH YOUR
PORTAL DETAILS
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6. How to Use Your User Workspace Effectively
Each piece of work that you produce on a computer is called a file. On University
machines, your files should be stored on your own user workspace (on the H: drive,
identified by your username). You can gain access to any files stored in your own user
workspace from any computer that allows you to log on to the University network.
You may also choose to store files on a 3.5” diskette in the diskette drive (the A: drive);
or on the hard disk within the computer (the C: drive, Student folder). You can open files
stored on a 3.5” diskette from any other compatible computer (as long as you put the
diskette into the A: drive). However, if you store files on the hard drive of a computer,
they can only be used again from that particular computer and may be deleted after you
log out. Therefore the best place to store your work in the University is your user
workspace.
When you have been using computers for a while, you will end up with lots of stored
files. The secret to organising your work effectively is storing files in folders. Computer
folders work in a similar way to paper folders. For example you may want to keep all of
your essays for a particular subject together in one folder, all of your correspondence in
another, and so on.
Task 8: Create folder in Student Workspace
If you are using a PC:
Click on the Start button and select Programs then Windows Explorer.
Double click on My Computer folder from the list on the left-hand side of the
screen.
Double click on the folder with your username beside it (H: drive).
Select the File option from the menu bar.
Select the New option, followed by Folder.
A new folder will appear. Type a name for your new folder, for example,
Induction and press the Enter key.
If you are using a Mac:
You will be given specific instructions at the IT Induction session about how
to create a folder on a Mac.
TASK COMPLETED
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7. The Blackboard Virtual Learning Environment (VLE)
A VLE provides a single entry point to information (including materials, assessments,
contacts etc.), about some of the courses or modules you are enrolled in at the University.
This entry point also provides access to other features to help you manage your studies,
including setting and tracking tasks and keeping a calendar. Some of you will study
modules that make use of the VLE and you should therefore get into the habit of logging
on to Blackboard every day.
 You will only have a Blackboard account if you are registered on a module that
is delivered through the Blackboard VLE. Blackboard modules are highlighted in
red in your list of modules in your portal. If you have any red modules listed you
should complete this section of the notes, otherwise you should skip to Section 8.
Because Blackboard is a Web-based system, you can access it through any computer that
has access to the World Wide Web. There are two ways to access Blackboard:
1. From my.Caledonian Portal
Once you have logged on to Portal, click on the Blackboard link at the top of the
screen.
2. From the Web
Blackboard can also be accessed directly using the following web address:
http://blackboard.gcal.ac.uk
The Blackboard Welcome screen should now be displayed. Click the Login button.
On the next screen, enter your username and password in the appropriate fields and click
the Login button to proceed. Blackboard will open up at the My Institution page of your
Personal Blackboard site with your name appearing at the top of the page (see example
in Fig. 3).
Back &
Forward
Buttons
Image
Tabs
Links
Boxes
Fig.3 Personal Blackboard Site
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Blackboard uses tabs, buttons, links and images that navigate to different areas within
Blackboard. (See Fig. 3) Different features of Blackboard are displayed in boxes.
Navigation Tools
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Tabs
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Button

Link
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Image
Path

Back and
Forward Buttons
of the Browser
Description
Clicking on a tab takes you to the named area. Tabs are available
on every screen of Blackboard and these may include:
My Institution – This is the screen you see when you open
Blackboard.
Courses – This displays course lists and course catalogues for all
modules you are enrolled on. It also has a search facility.
Academic Web Resources – This is the Web Based Resource
Centre and contains a number of general links that may be useful.
On some pages, clicking on a button navigates to a named page
within Blackboard.
Click on a link to access another page either within Blackboard or
on the Internet.
Click on an image to navigate to another page in Blackboard.
On some pages a Path is shown at the top of the page. This will
lead to another page, or take you back to a previous page.
These buttons will take you back and forward to previously visited
pages within Blackboard.
Task 9: Logging on to the Blackboard VLE
From the home page of Portal, click on the Blackboard link at the top of the screen.
Log on to Blackboard using your username and password.
Familiarise yourself with the Blackboard screens by clicking on the different tabs.
We won’t look at Blackboard in detail at this session. If you will be using Blackboard for
one or more modules, a self-teach booklet called ‘Blackboard Self-Help Document’ is
available for you to work through in your own time. This booklet will guide you through
the basics of the system and help familiarise you with several of its features. You can
download and print this booklet from the ‘Our University’ area of Portal.
If you require further help, you should attend one of the ICT Skills drop-in clinics that run
throughout the year. Details of the dates and times of these clinics are posted on
Programme notice boards, in the Library, on the my.Caledonian Portal and the ICT Skills
Web Site.
Log out of Blackboard by clicking on the Logout button
Blackboard Screen.
located at the top of the
TASK COMPLETED
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8. Learning Services IT Provision
Through the Portal there are links to the Web sites of all of the support areas available
through Learning Services. By clicking on the required link in the Portal you will be
taken to the relevant site, or you can go to the sites directly by typing the address into the
address bar of a web browser.
8.1 Student IT facilities
You will find many computer labs throughout the university. They are normally heavily
timetabled for teaching (if there are still some free spaces, it is up to the individual
lecturer’s discretion if you can use the facility, so please ask) but when not being used by
a timetabled class they are available for ‘open access’ use. This means that you can make
use of these facilities to work on your assignments, Blackboard based modules or email.
All workstations are fully networked, have access to a printer (sometimes there is a
charge), have at least the latest version of Microsoft Office and a web browser installed,
as well as some other specialised software (please follow priority guidance notices in
labs). The other software depends on the location of the lab. Typically this depends on
the subject area, e.g. for engineering software check the labs in the Oakley building,
while most business software can be found on workstations in labs in the Wood Building.
The largest clusters of the open access computers can be found on the 3 floors of the
Library, and in A101 in the Mbeki Building.
You have already agreed to abide by C&IT regulations by accepting a place at this
university. This clearly states what is and what is not acceptable behaviour in labs.
Please also be careful to not leave your belongings unattended at a workstation. As well
as being vulnerable to theft they may be moved by staff or students as at peak times
demand for access is high. Details can be found at http://www.gcal.ac.uk/cit/regs.html
Opening hours vary but there are some computers available 7 days a week throughout
semester (during vacation we operate a shorter timetable of opening hours). Check the
full details of the labs on the C&IT web pages at http://www.gcal.ac.uk/cit/
Task 10: IT Facilities
Investigate what is the earliest and latest time that you can sit down at a workstation on a
Wednesday during semester?
How many workstations are available in the Library and how many in A101?
Where can you find access to the business software EQL?
Where can you find a colour printer and how much does it cost to print a page?
TASK COMPLETED
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8.2 ICT Skills:
Everything you need to know about the ICT Skills Programme, including how and where
to book assessment sessions and drop-in clinics can be found at the web site:
http://www.gcal.ac.uk/ictskills/
8.3 Learning Café:
The Learning Cafe; our interpretation of
group study space with software to help
you think, sofas, computers, coffee??
Learn more about it from the web site
http://www.realcaledonian.ac.uk
Enjoy.
8.4 AVS:
Audio Visual Services provide invaluable support to students when course work has to be
formally presented. This can take the form of a Powerpoint presentation, 35mm slides,
poster work or video and sound production. To find out more about what AVS can do for
you access our website at:
http://www.gcal.ac.uk/avs
or contact us on 0141-331-3846
8.5 Student Services:
Student Services which incorporates Advice (Careers, Funding, Disability, International),
Counselling, Chaplaincy and Effective Learning Service can be contacted electronically
at StudentServicesEnquiries@gcal.ac.uk or visit our website:
http://www.gcal.ac.uk/ssd/index.htm
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9. Facilities for Students with Special Needs
Gillian McLeish, Gen Gibb and Margaret McShane are the Disability Team based in
Student Services in M131 in the George Moore Building (141 331 3877, 8789, 8606).
Information on support and facilities can be found in the University’s Disability
Statement – Accessing Opportunity. Copies of this can be obtained from the Disability
Service.
The library staff are happy to help users with special needs. Contact Kathleen Wallace,
ext 3864, Jane Wilkins, ext 3853, or Elizabeth Crawford, ext 3851, for further
information on services available.
The university library has a resource centre with a range of specialised equipment and
software for students who are visually impaired. Equipment has recently been updated
after consultation with students and now includes

3 Dell Optiplex GX240 SD Chasis with 17” LCD Flat panel Display, W2000, XP.
Jaws for Windows screen reading software
Zoomtext extra for Windows, enlargement and speech output software
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a Braille embosser and scanner
a colour CCTV
17” Spectrum CCTV with feature pack
Bright split screen CCTV
A helpdesk telephone for direct support
A further two P.C.s with the above software are located on the main electronic floor
of the library.
2 study carrels are also available to students with dyslexia who may wish to have a
quiet space to study in and use a lap-top for example. Students should enquire about
their availability at the Library Issue Desk.
All PCs in the library are installed with TextHelp, a specialist proof reading software
valuable not only to students with dyslexia, but to all students.
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10. Where to get Help if you have IT Problems
There is a comprehensive C&IT Helpdesk service. You can access this service in person,
by phone, via the web pages, and by email.
There are staffed desks in the Library (see http://www.lib.gcal.ac.uk/eis/ for full
details), and at core times in A101 we have staff or student helpers on duty. In addition
other staff patrol labs and are available to answer short questions. Where there is not a
staffed desk you will find a red phone that connects directly to the Helpdesk operators on
8888. You can also telephone from outside the university on 0141 331 8888, if you are
having problems with a University application supported by the Helpdesk.
(Although we do not make house visits - we will do what we can to advise you over the
phone!)
When you need to contact the helpdesk service please have your matriculation/student
card at hand as well as your location and contact details. This will help the operator log
your call quickly and efficiently. If you have a specific problem, please note down the
details, e.g. any error messages. Remember that your problem is unlikely to be ‘unique’
and may already be covered in our on-line help section, so your first step should be to
check the web pages.
If your problem is a lack of understanding of how a particular software feature works in
some cases, as time allows, staff may be able to draw on their own experience, if any, of
the package, and spend a few minutes pointing you in the right direction. However when
the staff are busy or they do not have personal experience of the software or service, they
may have to suggest you attend a regular Drop-In session/clinic or check the FAQs on the
Helpdesk web pages (both available as links from http://www.gcal.ac.uk/cit/ )
Task 11: Getting Help
All of these questions can be completed by further investigation of the C&IT Helpdesk
web pages at http://www.gcal.ac.uk/cit/
What is the normal opening hours of the full Helpdesk phone service during semester?
Check the FAQs to find out what you should do before calling the Helpdesk if the mouse
is not working.
What does the term “decryption” mean?
TASK COMPLETED
©Learning Services
Glasgow Caledonian University

21
Learning Services IT Induction
11. Logging Off
When you have finished using the computer you must log off. If you don’t, the next
person using the computer has access to your personal user workspace and this may result
in your stored files and data being lost or corrupted. It also means they have access to
your allocated print credits allowance.
Task 12: Logging Off
First of all make sure you have logged off and closed all of the
applications you have been using (e.g. Webmail, my.Caledonian
Blackboard etc.)
To log off the computer press the Ctrl + Alt + Delete keys together.
Click on the Logoff… button and then follow the on-screen instructions.
TASK COMPLETED

You have now completed your IT Induction Session.
©Learning Services
Glasgow Caledonian University
22
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