Statement of Demands & Needs <Client name 1st line address 2nd line 3rd line POSTCODE> <Date> Dear <client’s name> I can confirm that you requested immediate cover for the <policy name>. I enclose a statement of demands and need for the recommendation<s> I have made. It is important that you read this statement, as it confirms why the Friends Life policy I have recommended is suited to your needs. Please keep this statement as you may wish to refer back to it at a later date. I strongly recommend that you also read the <name of policy, e.g. Income Protection> <Key Facts> document that I provided. This document confirms the main points of the policy I recommended. <It also confirms the relevant exclusions or limitation I explained to you.> If you feel the enclosed statement is not an accurate reflection of our discussions, or you have any questions, please do not hesitate to contact me on <contact details>. I hope to be of service again in the near future. Yours sincerely <Name> <Job title> <Email address> Confirm why your recommendation is the most suitable to your client in this space. Do this by copying and pasting the relevant paragraphs from the Friends Life Statement of Demands and Needs document provided. Highlighting the relevant features and benefits will confirm the suitability of Friends Life’s policy to your client.