Rusmir Sendić, PhD, Professor Assistant School of Economics and Business University Sarajevo Trg oslobođenja - Alija Izetbegović 1 71000 Sarajevo, Bosnia and Herzegovina Phone: +387 33 275 938 Fax: +387 33 275 969 E-mail address: rusmir.sendic@efsa.unsa.ba Emir Kurtović, PhD, Professor Associate School of Economics and Business University Sarajevo, Trg oslobođenja - Alija Izetbegović 1 71000 Sarajevo, Bosnia and Herzegovina E-mail address: emir.kurtovic@efsa.unsa.ba Phone: +387 33 275 937 Fax: +387 33 275 969 Adi Alić, Teaching Assistant School of Economics and Business University Sarajevo, Trg oslobođenja - Alija Izetbegović 1 71000 Sarajevo, Bosnia and Herzegovina E-mail address: adi.alic@efsa.unsa.ba Phone: +387 33 253 752 Fax: +387 33 275 969 GLOBAL CRISIS INFLUENCE ON RETAIL IN COUNTRIES IN THE SEE REGION ABSTRACT Although the global crisis started in the economically leading parts of the world (primarily in the USA), due to the domino effect it has progressively spread to the rest of the world, including the SEE region. Besides, although the sources of global crisis can primarily be found in the financial markets, the faltering of world economy was very fast and systematically transferred to other sectors, particularly the significant sector of trade and retail. Thus, the subject of the paper is the analysis of the global recession influence on retail in the SEE region countries. The goal is to view the influence of global recession on business performances and competitiveness of players in trade, by analyzing indicators of retail trade effects at the individual countries' level (share in GDP, employment, turnover in retail, number of retail stores, etc.). The paper will also attempt to analyze the global crisis influence on the process of trade internationalization within the region. The significance of this research is in its empirical contribution to better understanding of the conditions the retail sector in these countries is in, hit by the crisis effects, as well as in considering possibilities of efficient functioning in given circumstances. Besides, the research is significant in that the obtained results may serve as a basis for future studies, and for a number of conclusions essential in a practical sense, and needed to define prospects of a way out of the crisis. Key words: Global crisis, retail trade, trade, globalization, internalization 1. INTRODUCTION One of the crucial areas of contemporary economic and marketing practice in general is that of trade, with a particular focus on the fest growing sector of retailing. It is an area which presently reveals numerous essential specifics of marketing, and it is therefore necessary to select and carry out suitable strategies aimed at long-term sustainability and development. The dynamics of internal and external factor imposes a need for the situational analysis (current context analysis) to play a strategic role in making decisions in the area of trade both by companies and by economic policy developers. The question as to how the current global economic crisis has affected the trade sector is the major issue that initiated this research. Thus, the paper is aimed at providing an overview of the present position of trade sector defined by the impact of crisis, in order to be able to propose further directions and prospects of trade development, primarily aimed at overcoming negative effects due to global recession in the analyzed SEE countries. Besides, the objective of the research is certainly the possibility to use the paper findings as a basis of future studies, and making operational decisions at a level of trade, and decisions by economic policy creators in the SEE countries. The subject of the research is an overview of the general influence of global economic crisis, and the analysis of its influence on individual aspects of wholesale and retail trade within the selected SEE countries. The basic aim is to identify and analyze the crisis influence on a few most significant indicators in the area of trade, and mutual comparison of the crisis influence in different countries of the given region. In this way, it is possible to draw valid and useful conclusions on the current conditions, and guidelines for the future development for all the actors in the area of trade. 2. THEORETICAL BASES What is called the financial crisis is only the tip of an iceberg, i.e. the manifestation of a far graver crisis. The crisis marks the start of a process of disintegration of the existing “way of manufacturing”, which can in simple terms be describes as a consumer society and its globalization, and an extremely uneven distribution of goods on the world scale (Papić, 2009, 7). At a microeconomic level, recession has particularly affected the elements of the competitive advantages diamond pertaining to factor conditions (capital availability and price, job security and disturbances in the labor market, development of universities and other advanced factors) and market conditions (decrease in local and export demand for export-oriented businesses). However, all the other elements of business environment are threatened as well. Besides, recession has prominent sectoral implications and affects individual industries differently (Domazet, 2009, 177). Today, the view on the mutual dependence between the development of trade and its economic, i.e. general social environment has been generally accepted. A special significance of trade can also be seen in its role in the contemporary conditions of market functioning (Segetlija, 2006, 25). This makes the analysis of global crisis influence on the trade sector even more significant. Due to sudden changes on the demand side, most goods markets will be destabilized under the influence of global economic crisis. The decrease in demand for most goods will in the first stage lead to a surplus of supply and the accompanying price decrease. Cost of stock will increase and retailers’ liquidity decrease. Retailers will respond by decreasing their orders, which will be reflected on the decrease in production and utilization of resources. Imports, exports and local manufacturing will decrease (Miljević, 2009, 106). For a very long time period, marketing theory and practice did not attach sufficient significance to marketing channels. The attention was typically directed to other strategic elements, i.e. product, price and promotion. However, over the last two decades such a view has experienced significant changes, particularly in more developed market economies. Moreover, the marketing channel strategy in company business is becoming a priority compared to other elements of marketing mix. The shift of economic course from production to the distribution sphere has become obvious, particularly to the retail stage of sales channels. The changes have been so significant that they have actually completely changed the traditional concept of trade, and we van therefore legitimately speak of a distinctive trade (particularly retail) revolution, rather than evolution. Trade has been transformed from a passive and simple mediator into a very active player, with multiple effects on the functioning of entire economy and market in general (Lovreta, 2009, 1-9). Thus, it is claimed that it is an indisputable fact that the West European market is also witnessing intense processes of stronger domination of the role of trade, particularly retail in the vertical exchange mechanism (Dawson, Findlay and Sparks, 2008, 273-342). The paper starts from the generally accepted classification from the viewpoint of position and role, i.e. trade classification into wholesale and retail trade. Indeed, the trade development in a country should be viewed through changes in its structure, above all in terms of retail and wholesale forms; on the other hand, trade growth is viewed only in quantitative terms of the increase in its effects,, regardless of the structure and changes of retail and wholesale forms (Segetlija, 2006, 394). Retailing, as a specific subject of our interest, pertains to retail trade as the last stage of marketing channels, i.e. it is the last organized stage in marketing channels where a direct or indirect contact is established between manufacturers and end users (Berman and Evans, 2006, 7-9). Contemporary retailing is a local and global activity in the same time. As such, it is becoming increasingly specific and harder as a distinctive challenge for managers, consumers, society, state and academic community. As a tertiary and labor-intensive industry, retailing should develop in accordance with the development of manufacturing and consumption. Its role in economic development is constantly increasing (Lovreta, 2009, 305-310). In the new millennium, retailing is becoming an exciting, complex and vital business sector in most developed and developing countries (Krafft and Mantrala, 2006, 1). At present, the increasingly competitive market brings about the increasing significance of retailing for all traders, not only for those offering sophisticated, high-value products. Retailing is also a service and has an essential significance in services provided to consumers (Fernie, Fernie and Moore, 2003, 249). It is absolutely certain that the 21st century will witness significant changes in trade environment, which will result in the creation of new frameworks and conditions for the development and functioning of trade and market in general. An analysis of indicators of the effects of retailing and trade in general at individual countries’ level is important because of the estimate of the conformity between the achieved level of retailing development with the level of the overall economic development. This information is important both for economic players in the area of trade (who want to expand) and for the economic policy drivers. Due to a number of specific factors that pertain to trade and that can serve as valid indicators of the achieved level of the development of trade, particularly of the growing retailing sector, it is necessary to pay a significantly greater attention to empirical studies of this phenomenon. 3. RESEARCH METHODOLOGY The basic aim of the research is to explore and point to basic indicators and potential problems due to global crisis, as well as to give prospects of development in the area of retailing and trade in general in the SEE countries. The study pertains to data characteristic of four SEE countries: Croatia, Slovenia, Serbia, and Bosnia and Herzegovina. The analyzed period from 2006 to 2009 mainly includes years when the listed countries carried our major transition reforms and reforms on their road to the European Union, and the period which unavoidably witnesses effects of global economic crisis in all the areas of economic development, including the trade industry. The research is focused on the analysis of strategically most significant mutual dependencies (economic indicators and the position and role of trade) that are evident in the SEE countries. First, it analyzed the global economic crisis effect on the conditions of economies in the analyzed SEE countries, through a dynamic presentation of selected socioeconomic development indicators. This issue is raised in order to be able to observe and understand the general effect of recession on a country’s economic position. Secondly, it provides a thorough overview of the role and significance the trade sector has in the countries’ economies, expresses through the share of gross value added achieved in the trade sector in the total gross value added. Thirdly, it measured the global crisis effect on individual aspects of wholesale and retail trade, i.e. employment, achieved sales and the number of stores and service shops in the wholesale and retail trade in the analyzed countries. The significance of the research is twofold. First, it is reflected in that it gives an empirical contribution to the better understanding of the significance and role trade in general has in the countries’ economy, understanding of the achieved level of trade development in the analyzed SEE countries, and effects the global recession has had on trade and economy of the analyzed countries in general. Secondly, the research is significant since the obtained results can serve for creating a basis for future research, and for drawing a number of conclusions significant for creating guidelines for further development and a way out of global crisis, and ones significant in a practical sense. The descriptive analysis of certain indicators pertains to a recent period, i.e. the period from 2006 to 2009, while certain aspects of the analysis are significantly conditioned by the availability of data on individual countries. The paper used secondary data, mainly those from national official statistics, as well as data of given official agencies (EUROSTAT1). These are mostly data on the wholesale and retail trade, based on NACE2 activity classification. The selected secondary data were subjected to normative method aimed at describing trade characteristics and comparison of these characteristics between the selected SEE countries. Besides the objective ones, the comparative method also implies the subjective methods of analyzing and interpreting the available data. Methodological principles were defined with the aim of conducting an analysis of the position and capability of the existing infrastructure to adjust, as fast as possible, to the changed relations in marketing channels in the global market. 4. DATA ANALYSIS AND DISCUSSION In order to successfully perceive and understand the role and significance of global crisis impact, we will first analyze the basic indicators pointing to a country’s socioeconomic position, and then the indicators pertaining to the trade sector within the selected SEE countries. It should be added that most analyzed countries are undergoing a deep crisis due both the global recession effects and certainly the direct historical events and post-war events in these regions. 1 http://epp.eurostat.ec.europa.eu NACE is an acronym derived from the French name for EU economic activity classification: According to the NACE activity classification: G-52 Retail trade, excluding trade in motor vehicles and motorcycles; repair of objects for personal and household use. 2 Table 1. Main socioeconomic indicators for the selected SEE countries COUNTRY SLOVENIA CROATIA SERBIA BOSNIA AND HERZEGOVINA YR. GDP (mil.€) Turnover in distributive trade (mil.€) EXPORTS (mil.€) IMPORTS (mil.€) EMPLOYMENT 2006 31.050 24.094 18.501 19.227 934.200 2007 34.568 27.323 21.964 23.027 962.300 2008 37.305 28.329 23.204 25.180 988.900 2009 35.384 23.339 18.768 19.004 970.200 2006 39.102 31.524 16.970 19.712 1.467.876 2007 42.833 36.946 18.328 21.567 1.516.909 2008 47.370 39.774 19.852 23.818 1.554.805 2009 45.379 34.342 16.377 17.885 1.496.784 2006 23.305 25.315 5.102 10.463 2.025.627 2007 28.785 31.475 6.432 13.507 2.002.344 2008 33.418 33.398 7.428 15.494 1.999.476 2009 29.967 30.671 5.961 11.505 1.889.085 2006 9.843 8.785 2.878 5.828 811.000 2007 11.126 10.163 3.660 6.766 849.000 2008 12.630 11.995 4.085 7.717 890.000 2009 12.145 10.559 3.389 5.874 859.218 Sources: (1) Eurostat, http://epp.eurostat.ec.europa.eu, DATABABE: Candidate countries and potential candidates: short-term business statistics (cpc_insts) , accessed: 24.04.2010., 15:44:58; (2) Federal Office of Statistics, Federation od Bosnia and Herzegovina, http://www.fzs.ba, accessed: 12.11.2010., 09:48:45; (3) Statistical yearbook 2009, Institute of Statistics, Republic of Srpska, Banja Luka, p. 225. (4) Agency for Statistics of Bosnia and Herzegovina, Foreign trade 2009, Thematic Bulletin 06, Sarajevo, p. 15; (5) Agency for Statistics of Bosnia and Herzegovina, Foreign trade 2007, Thematic Bulletin 06, Sarajevo, p.15; (6) Statistical Office of the Republic of Slovenia, http://www.stat.si/, accessed: 12.11.2010., 12:25:59; By all accounts, recession of the world and European economy of 2009 did not bypass the West Balkans. The available sectoral and foreign trade data point to the real decrease in economic activity during 2009.3 Table 1 gives a dynamic overview of the basic socioeconomic indicators of SEE countries. The aim is first to understand how the global economic crisis reflected on the general economic picture of the countries. It can be observed that all the indicators in all the countries register growth until 2009, which is taken as the reference year when global crisis effects were felt (end of 2008 is typically taken as the start of global crisis). 3 European Commission, DG. (2009): ECFIN Economic Brief: At a turning point? Assessing the first positive signals for the euro-area economy, Issue 4, p. 2. GDP in the analyzed countries registers a constant and significant growth until 2009. Average annual GDP growth rates in the 2006-2008 period are 10% for Croatia, 13.3% for Bosnia and Herzegovina, 9.6% for Slovenia, and 19.7% for Serbia. In 2009, however, GDP registered a significant decrease, with the greatest fall in GDP value in Serbia, where the chain index amounted to 0.90, and decrease rate to 10.33%. It seems that the global crisis in terms of GDP, at least in the observed period, least affected Bosnia and Herzegovina. The situation is similar in terms of sales achieved in the countries’ local trade (wholesale and retailing). The achieved sales registers constantly positive change rates, but a decrease is registered in 2009, which was the most obvious in Slovenia, 17.61%, having in mind the fact that Slovenia had the least annual sales growth rate, that of 8.4%, in the 2006-2008 period. The least decrease was registered in Serbia, where the rate of decrease in local trade sales in 2009 compared to 2007 amounted to 8.17%. Table 1 also reveals that these are the countries characterized by negative foreign-trade balance. Slovenia, as the only European Union member country, was decreasing the difference between export and import values every year. All the countries registered positive imports and exports rates in the 2006-2008 period, though with a trend of their decrease. In 2009, the values of exports and imports decreased, which more than eliminated a very strong contribution of the foreign sector balance to these countries’ economic growth. Contrary to the previous period, when the analyzed SEE countries registered a decrease in unemployment accompanies by a significant increase in employment, this trend changed in 2009. Decrease in the industrial production, exports, trade and the scope of construction logically resulted in a significant decrease in employment. Graph 1: GDP and share of gross value added achieved in the trade sector4 in the total gross value added of the selected SEE countries in 2009 Sources: (1) Eurostat, http://epp.eurostat.ec.europa.eu, DATABABE: GDP and main components - Current prices (nama_gdp_c), accessed: 10.11.2010., 11:59:38; National Accounts by 31 branches - aggregates at current prices (nama_nace31_c), accessed: 10.11.2010., 11:30:10; (2) First release, number 1, Agency for statistics fo Bosnia and Herzegovina (www.bhas.ba), Sarajevo, 20.07.2010., pp. 4-6; (3) Statistical Office of the Republic of Serbia, http://www.stat.gov.rs/, accessed 10.11.2010., 15:55:17; (4) Croatian bureau of Statistics, Republic of Croatia, http://www.dzs.hr/, accessed 10.11.2010., 14:20:44; The significance of trade in the structure of economy can be observed through its contribution to given macroeconomic indicators. These include indicators such as: a) indicators of contribution to generation of gross domestic product; b) indicators of contribution to employment; c) indicators of share in the total number of enterprises; d) indicators of contribution to generating value added; e) indicators of tax collection spots, and f) indicators of share in total population consumption (Knego, 2004, 95). In order to successfully understand the significance and role that trade in general has in the analyzed countries’ national economies, and make comparisons between them, for the purposes of this paper we used data on national GDP, and shares of gross value added achieved in the trade sector in the total gross value added of the countries. The analysis mostly covered the SEE countries created upon the dissolution of the Socialist Federal Republic of Yugoslavia. What is common for all these countries is the fact that they are undergoing thorough market and democratic reforms, and are still 4 According to NACE activity classification: G. Wholesale and retail trade, repair of motor vehicles and objects for personal and household use. candidates for entering the EU and that in this context they are the best subjects for comparison. Naturally, Slovenia, Bulgaria and Romania have already secured the EU membership, and in this sense can contribute to the analysis and comparison, in order to understand the position and role that trade has in “more developed” countries. First of all, Graph 1 reveals that the relative share of gross value added generated by the trade sector in significantly higher in most of the less developed transition countries than in those with higher GDP. Practically, the higher an individual country’s GDP, the lower the share of GDP generated by the trade sector. It does not necessarily point to the fact that trade has a greater role and significance in countries with lower GDP compared to developed countries. It can be a clear indicator of underdeveloped production in these countries. Besides, these indicators point to the fact that consumption in less developed countries is not conformed to the trend in the country’s development level. The share of gross value added achieved in the trade sector in the total achieved value added is lower in Croatia compared to all the other shown countries. On the other hand, the trade sector seems to play the most significant role in GDP generation in Bosnia and Herzegovina. If we analyze wholesale and retail trade taking into account the total employment, and the share of the employment in these sectors in the total employment, we can observe that the global crisis had a significant effect in this area. Countries at a higher stage of development (Slovenia) do not lag behind less developed countries as was the case in the previous GDP analysis (Table 2), although it is known that at higher levels of economic development the employment in distributive trade stagnates or even decreases, due to the fact that more modern and economical forms of trade simply lead to squeezing out the older and less economical ones, which also results in the stagnation or decrease in employment (e.g. e-commerce). The reasons should primarily be sought in the achieved high level of development of trade sector in more developed countries, and their focus on further development of other service sectors. One should not ignore the fact that these countries, led by the globalization process, make significant investments in other, particularly less developed countries, and expands in this way, particularly in the trade sector (distributive trade). Table 2: Total employment in the wholesale and retail trade and share in the total employment in the selected SEE countries, 2006-2009. COUNTRY Slovenia Croatia Serbia Bosnia and Herzegovina Employment (000) YR. Share in total employment (%) TV* TM** TV+TM Total TV TM TV+TM 2006 37.905 53.817 91.722 934.200 4,06 5,76 9,82 2007 39.525 55.572 95.097 962.300 4,11 5,77 9,88 2008 42.523 58.079 100.602 988.900 4,30 5,87 10,17 2009 42.278 57.221 99.499 970.200 4,36 5,90 10,26 2006 94.506 88.449 182.955 1.467.876 6,44 6,03 12,46 2007 98.669 97.670 196.339 1.516.909 6,50 6,44 12,94 2008 102.518 101.100 203.618 1.554.805 6,59 6,50 13,10 2009 85.163 102.959 188.122 1.496.784 5,69 6,88 12,57 2006 113.571 59.955 173.526 2.025.627 5,61 2,96 8,57 2007 114.600 57.235 171.835 2.002.344 5,72 2,86 8,58 2008 118.491 55.819 174.310 1.999.476 5,93 2,79 8,72 2009 114.673 53.986 168.659 1.889.085 6,07 2,86 8,93 2006 32.830 36.897 69.727 811.000 4,05 4,55 8,60 2007 42.645 43.681 86.326 849.000 5,02 5,14 10,17 2008 46.604 49.110 95.714 890.000 5,24 5,52 10,75 2009 45.140 50.027 95.167 859.218 5,25 5,82 11,08 Sources: (1) Croatian bureau of Statistics, Republic of Croatia, http://www.dzs.hr/, accessed: 11.11.2010., 13:21:47; (2) Statistical Office of the Republic of Serbia, http://www.stat.gov.rs/, accessed: 11.11.2010., 15:55:17; (3) Agency for statistics of Bosnia and Herzegovina, www.bhas.ba, accessed: 11.11.2010., 15:52:12; (4) Statistical Office of the Republic of Slovenia, http://www.stat.si/, accessed: 11.11.2010., 12:27:59; Notes:*TV – G-51 Wholesale and wholesale dealing, excluding wholesale in motor vehicles and motorcycles; **TM – G52 Retail trade, excluding retail trade in motor vehicles and motorcycles; repair of items for personal and household use. Above all, according to the data shown in Tables 1 and 2, it can be observed that the total employment in all the analyzed countries, and generally in all the world countries registered a decrease in 2009, due to the global economic recession, except in Serbia, which has been witnessing a slight trend of decrease in employment ever since 2001 (average annual employment decrease rate was 0.7% in the 2001-2008 period). Negative trends in the global economic arena, expressed through the decrease in aggregate demand, i.e. exports to main trade partners resulted in layoffs of a certain number of employees by local manufacturers due to business profitability. As could be expected, it was particularly the private sector that was exposed to such changes. Employment in the wholesale and retail sector was growing constantly over the past few years. On the other hand, trade sector is one of the drivers of the total employment increase in most analyzed countries. The greatest increase in employment in both wholesale and retail trade in the 2006-2008 period was registered by Bosnia and Herzegovina, 42% and 33% respectively, which is a direct effect of the de-industrialization process and tertiary sector development. Construction of shopping centers, growth of loans in the area of trade, as well as inspection supervision (illegal work), are main causes of the increase of employment in this field.5 On the other hand, the least increase of employment in trade sector was registered in Serbia, where employment in wholesale increased by 4.3%, and in retailing it decreased by 6.9%. In general, however, it should be noted that employment in trade sector due to global crisis still decreased compared to the decrease in total employment, which again confirms the fact on the economic significance of this sector. Table 3 shows sales achieved in retailing expressed per capita in the selected SEE countries, and the influence global crisis had on sales in 2009. It can be observed that Bosnia and Herzegovina had the lowest sales per capita achieved in retail and wholesale trade compared to all the observed countries, while the highest sales was registered in Slovenia, which agrees with the achieved rate of development of given countries. It is interesting to note a discrepancy that occurred in Croatia, where the share of employment in retailing in the total employment is greater than in Slovenia (6.03%-6.08% for Croatia versus 5.76%-5.90% in Slovenia), and we have a lower sales achieved in retailing per capita in Croatia than in Slovenia. It points to the fact that a more accurate analysis would require sales to be conformed to product and service prices in individual countries. A similar discrepancy can be found in Serbia, where the share of employment in retailing in the total employment is almost half of that in Bosnia and Herzegovina, while on the other hand the retail sales per capita in Serbia are more than double than those in Bosnia and Herzegovina. Table 3 quite clearly points to the thesis that countries with a higher value of GDP per capita have a higher level of retailing standard, i.e. that sales per capita achieved in retailing are greater. It is also quite clear that global crisis reflected on the decrease in sales in general in all the analyzed countries. As could be expected, the decreased household income and a decrease in investment in 2009 inevitably led to the decrease in the local trade volume. Bosnia and Herzegovina suffered the greatest loss of retail sales, with a 23.9% decrease of retail sales per capita in 2009 compared to 2008. It is followed by Serbia, while Croatia and Slovenia are approximately the same. 5 According to: Directorate for economic planning. (2009): Bosnia and Herzegovina, Economic trends, Annual report for 2008, Economic Policy Research Unit , p. 21. Table 3. Wholesale and retail sales in the selected SEE countries, 2006-2009 Sales (mil.€ )*** COUNTRY Slovenia Croatia Serbia Bosnia and Herzegovina **** YR. Sales per capita TV* TM** TV+TM Population (000) 2006 9.408 7.977 17.385 2.003 4.697 3.983 8.679 2007 9.941 8.904 18.845 2.010 4.946 4.430 9.376 2008 14.075 10.763 24.838 2.010 7.002 5.355 12.357 2009 10.367 10.118 20.485 2.032 5.102 4.979 10.081 2006 15.205 9.864 25.069 4.440 3.425 2.222 5.646 2007 15.888 12.389 28.277 4.436 3.582 2.793 6.374 2008 18.082 14.205 32.287 4.434 4.078 3.204 7.282 2009 14.812 13.092 27.904 4.429 3.344 2.956 6.300 2006 14.031 8.112 22.143 7.412 1.893 1.094 2.987 2007 16.558 11.173 27.731 7.382 2.243 1.514 3.757 2008 17.436 11.634 29.070 7.350 2.372 1.583 3.955 2009 16.548 9.523 26.071 7.321 2.260 1.301 3.561 2006 4.870 1.949 6.819 3.843 1.267 507 1.774 2007 5.838 2.192 8.030 3.842 1.520 571 2.090 2008 6.784 2.618 9.402 3.841 1.766 682 2.448 2009 6.878 1.996 8.874 3.843 1.790 519 2.309 TV TM TV+TM Sources: (1) Eurostat, http://epp.eurostat.ec.europa.eu, DATABABE: Population change : absolute numbers and crude rates (demo_gind), accessed: 12.11.2010., 13:27:32; (2) Croatian bureau of Statistics, Republic of Croatia, http://www.dzs.hr, accessed: 12.11.2010., 13:29:47; (3) Federal Office of Statistics, Federation od Bosnia and Herzegovina, http://www.fzs.ba, accessed: 12.11.2010., 14:48:45; (4) Institute of Statistics, Republic of Srpska, http://www.rzs.rs.ba, accessed: 12.11.2010., 15:03:55; (5) Agency for statistics of Bosnia and Herzegovina, www.bhas.ba, accessed: 12.11.2010., 15:52:12; (6) Statistical Office of the Republic of Serbia, http://www.stat.gov.rs/, accessed: 12.11.2010., 15:15:28; (7) Statistical Office of the Republic of Slovenia, http://www.stat.si/, accessed: 12.11.2010., 15:44:57; Note: *TV – G-51 Wholesale and wholesale dealing, excluding wholesale in motor vehicles and motorcycles; ** TM – G52 Retail trade, excluding retail trade in motor vehicles and motorcycles; repair of items for personal and household use; *** Sales have been calculated from national currencies according to exchange rates of official statistics of central banks of the analyzed countries; ****Data for Brcko District are missing from sales calculations, except for 2009. In the absence of a very significant statistical indicator, i.e. the size of sales area in Bosnia and Herzegovina, as a very interesting and certainly essential indicator of the degree of retailing development, we were forced to use alternative data in order to complete our analysis. Thus, for instance, we can observe the number of stores within the retailing sector, and calculate the number of stores available for 1000 people in order to compare the global crisis influence on retailing conditions in the context of selected SEE countries (Table 4). Table 4. Number of retail stores per 1000 people, 2006-2009. COUNTRY Slovenia Croatia Serbia *** Bosnia and Herzegovina **** YR. Number of stores TV* TM** TV+ TM 2006 11.832 7.197 19.029 2007 11.917 7.126 2008 12.515 6.727 2009 12.890 2006 2007 2008 2009 2006 2007 2008 2009 Pop. (000) Number of stores per 1000 people TV TM TV+ TM 2.003 5,91 3,59 9,50 19.043 2.010 5,93 3,55 9,47 19.242 2.010 6,23 3,35 9,57 6.975 19.865 2.032 6,34 3,43 9,78 8.251 27.967 36.218 4.440 1,86 6,30 8,16 8.406 29.701 38.107 4.436 1,89 6,70 8,59 8.484 29.521 38.005 4.434 1,91 6,66 8,57 5.412 26.957 32.369 4.429 1,22 6,09 7,31 11.163 76.993 88.156 7.412 1,51 10,39 11,89 9.279 67.797 77.076 7.382 1,26 9,18 10,44 11.551 75.628 87.179 7.350 1,57 10,29 11,86 2.116 93.292 95.408 7.321 0,29 12,74 13,03 2006 3.285 3.754 7.039 3.843 0,85 0,98 1,83 2007 3.405 3.616 7.021 3.842 0,89 0,94 1,83 2008 3.764 3.919 7.683 3.841 0,98 1,02 2,00 2009 3.008 4.061 7.069 3.843 0,78 1,06 1,84 Sources: (1) Croatian bureau of Statistics, Republic of Croatia, http://www.dzs.hr/, accessed: 13.11.2010., 14:05:54; (2) Statistical Office of the Republic of Serbia http://www.stat.gov.rs, accessed: 13.11.2010., 14:15:14; (3) Federal Office of Statistics, Federation od Bosnia and Herzegovina, http://www.fzs.ba, accessed: 13.11.2010., 11:48:45; (4) Institute of statistics, Republic of Srpska, http://www.rzs.rs.ba, accessed: 13.11.2010., 11:15:28; (5) Agency for statistics of Bosnia and Herzegovina, www.bhas.ba, accessed: 13.11.2010., 15:14:11; (6) Statistical Office of the Republic of Slovenia, http://www.stat.si/, accessed: 13.11.2010., 13:24:29; Note: *TV – G-51 Wholesale and wholesale dealing, excluding wholesale in motor vehicles and motorcycles; ** TM – G52 Retail trade, excluding retail trade in motor vehicles and motorcycles; repair of items for personal and household use; ***Due to a lack of information for Serbia, data on the overall wholesale and retail trade were used, including the trade in motor vehicles and motorcycles, repair of items for personal and household use; ****Data for Brcko District are missing from sales calculations, except for 2009. Same as in the previous aspects of analysis, a very significant influence, though some difference in the intensity of global recession influence on the number of stores and service shops in the trade sector of analyzed countries can be observed here as well. Above all, one can observe that contrary to the other countries, only Slovenia has a larger number of stores and service shops in wholesale than in retail trade. Croatia and Serbia have a far greater number of stores in the retail sector, while this ratio is almost equal in Bosnia and Herzegovina. Furthermore, it is evident that Bosnia and Herzegovina significantly lags behind the other analyzed countries, since the number of stores per 1000 people ranges from 1.83 to 2.00, which is very low if we look at Croatia (7.31-8.59) or Slovenia (9.47-9.78). The global crisis effect in this domain is almost least expressed and the number of stores and service shops seems to have remained unchanged in most countries. Changes and transformations trade is exposed to in the contemporary business conditions are numerous, with the global economic crisis effect being one of the most significant influences. The possibility of trade adjustment in individual countries will have significant implications on the national and international functioning of entire economy. One of crucial phenomena that require a significant attention in the analysis includes the process of internalization which is, among other things, accompanied with the entrance of global, large players to the national markets of all he countries, and which is also significantly slowed down due to the global economic crisis effect. “Retailers’ internationalization has brought about the appearance of multinational, and certainly global regional market structures. The increasing business internationalization is part of the result of the increase of volume and increased sophistication of retailing business, though the trend is also a response to the changing demand and consumer behavior.”6 The significance of the process of development of retailing and trade in general, and its impact on the overall economy development requires systematic and continuous monitoring and the analysis of positive and negative effects. Global economic crisis is only one of the phenomena that had negative effects, though of different intensity in different countries. It is also uncertain when the cessation of crisis and trade sector and overall countries’ economic recovery can be expected. It is for this reason that it is important to continue monitoring this phenomenon and its influence on the trade sector as one of the fundamental economic growth drivers. 6 Institute of Economics Sarajevo. (2008): Razvoj trgovine i domaćeg tržišta u FBiH, p. 19. 5. CONCLUSION AND RECOMMENDATIONS The conducted research unambiguously indicates that the significance of the role retailing has in creating national economies’ gross domestic product is continuously increasing. The view that retailing is the most stable sector in economy is increasingly taking roots. It is proven by the fact that retailing plays the most significant role with respect to employment in developed countries, and increasingly in the developing ones as well. It is quite certain that traditionally based theoretical assumptions are radically changing, due to the fact that the basis has been formed for the development of leading role of retailing in marketing channels, and its role of the major driver of country’s economic power. However, we have been witnessing the current global economic crisis that has hit the world, which has had significant negative effects in socioeconomic terms, and the duration of which is uncertain. All the above described lead to the basic motives which spawned research into the phenomenon of global crisis influence on the conditions in trade in general, with a special focus on retailing, and an overview of just a few of the numerous indicators pointing to the slowdown of the level of this sector development in the selected SEE countries. The paper primarily points to the general influence of global recession on the basic development indicators in order to obtain a comprehensive picture of the negative effects generated by the crisis and possible disproportions in the crisis influence in the few selected countries. Results of the analysis confirmed the fact that the entire countries’ economy, including trade and retailing in the analyzed countries have been facing problems. This is proven by the facts that all aspects of the analysis, starting from the GDP levels, employment, foreign trade, gross value added, and wholesale and retail sales, employment and the number of stores in these sectors are experiencing a significant decrease in all the countries used for the analysis, in the period we believed to be the starting point of the global crisis. It should be pointed out that the paper primarily focuses on retailing. The results obtained point to the basic indicators of trade sector position in the SEE countries due to the effects of current global recession. There is a number of aspects and a number of methodological solutions the sue of which would certainly lead to very significant and necessary conclusions, useful for further directions of theoreticians, researchers, market players, and certainly creators of country’s economic policy. The research conducted unambiguously suggests that global economic crisis has not bypassed SEE countries. The analyzed general economic indicators register a significant decrease in all the countries; they include GDP, imports, exports and employment. Trade as a sector that presently registers the most intensive growth has also been affected by global recession effects. The share of gross value added achieved in the trade sector in the total achieved gross value added in 2009 is lower compared to the previous analyzed years. On the other hand, the relative share of value added created by trade sector in most less developed transition countries is considerably higher than that in the countries with higher GDP. This can be a clear indicator if the insufficient development of manufacturing in these countries. Employment in the retail and wholesale sectors has been growing constantly over the past few years. On the other hand, the trade sector is one of the drivers of the increase in total employment in most analyzed countries. However, the conducted analysis clearly reveals that total employment in all the analyzed countries (and generally in all the world countries) registered a decrease in 2009, due to the global economic recession. With respect to the achieved sales in trade sector, the analysis revealed that countries with a higher level of GDP per capita had a higher level of retailing standard as well, i.e. that they had larger retail sales per capita. It is also quite clear that global crisis led to a decrease in trade sales in general in all the analyzed countries. The influence of global crisis in the domain of the number of stores and service shops is almost least expressed, and the number of stores and service shops seems to have remained unchanged. Macroeconomic factors in SEE countries in 2010 reveal that the projected GDP decrease amounted to 1.6% in Croatia, while Bosnia and Herzegovina and Serbia had the projected GDP growth of 1% and 1.7% respectively. The worst seems to be over, though the entire way out of the crisis can be expected in 2011, with the projected GDP growth in the analyzed countries amounting to 2%. Without any doubt, the analyzed region has a large unused potential, particularly in the agriculture sector, the more intensive utilization of which would have undisputable effects on all the other sectors, particularly trade (Koprivnjak, 2010, 14-15). Findings of the paper have implications in three major aspects. The first aspect is a theoretical one, and points to the need for a continuous approach to research into retailing and the implications it has on the country’s economic growth and development, particularly in the conditions of the current global economic crisis. The second aspect is practical or managerial one. When local or foreign traders make business decisions, it is only their foundation on empirical data, i.e. well-conducted market research that can ensure good performance and competitiveness of business moves. The third aspect pertains to economic policy creators, who should support the retailing aspects and strategies that are immanent to the current global crisis. Without an insight into the current position, or even lack of some data of fundamental importance for monitoring and analyzing retailing trends, it can hardly be achieved. Euromonitor International estimates that a slowed down recovery of retailing industry will come to pass after 2010. However, some retailing segments will still have difficulties, which will be a reflection of the fact that their weakness are not of a cyclical nature but that reasons are far deeper. It is estimated that the overall growth of retailing industry in the 2010-2014 period will be more prominent than it has been over the last five years (Košutić, 2010, 13). Global crisis certainly requires a global response. A global “new deal’ is necessary. The world needs global cooperation, regulation and involvement of all continents. It is necessary to create global coordination and global reserves (Domljan, 2009, 229). Although pessimism is a realistic way to observe the current situation and its short (non)solution, and it is presently very effectively supported by available statistics, we must not forget the fact that an age of great crises is also an age of great changes. As it seems things cannot get any worse, a good foundation has been created for implementing profound reforms. REFERENCES 1. Berman, B., and Evans, J. (2006): Retail Management: A Strategic Approach, Prentice Hall, New Jersey. 2. Dawson, J., Findlay, A. and Sparks L. 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Internet: http://epp.eurostat.ec.europa.eu http://www.stat.si http://www.dzs.hr http://www.hnb.hr http://www.fzs.ba http://webrzs.stat.gov.rs http://www.nbs.rs http://www.rzs.rs.ba http://www.bhas.ba