Vivek Agrawal
3596 Harvest Ridge Lane, Buford, GA 30519
vivekagrawal1976@yahoo.com
(901)-438-1710
http://www.vivekagrawal.com
Highlights
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13+ years of experience in the IT industry with the last 6+ years in managerial capacity
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Started my career as a programmer and am currently a Engagement lead with a
premiere consulting firm
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11 years of consulting experience includes providing services to big organizations
belonging to retail, entertainment (Loyalty marketing), energy services,
telecommunication and insurance industry
Played roles in the technology as well as program management domains
Managed teams up to 50 members distributed across geographies
Managed multi year programs of up to $22 MM
Objectives
I am looking for an opportunity that allows me to be ultimately responsible for an independent piece
of work. This opportunity will utilize my past experience as well as allow me to further strengthen
my capabilities. To be more specific, I am looking for an opportunity with the following facets:
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Ownership of a account or product - from getting funding to execution and support
Giving recommendations in prioritization of projects
Customer (internal or external) relationship ownership
Vendor relation ownership
Account or product strategic planning
Process and quality management
Establishing development roadmap
Manage personnel activities (hiring, training, appraisals or terminations if necessary)
Monitor and implement of regulatory requirements as needed
Budget ownership and management
Core Competencies
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Scope definition and management
Use Case Creation and Modeling
Architecture Definition
Service Oriented Architecture (SOA)
Waterfall and Agile methodology
Change / Risk and Issue Management
Full Lifecycle Program Management
QA Management
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Proposal creation
Client Relationship Management
Executive Status Reporting
Global Distributed Development
Planning, estimation and budgeting
Process definitions and governance
Training / Development Programs
Hiring Initiatives
Computing Skills
General
Business Analysis, Object Oriented Design, System Architecture
Languages
J2EE/Java, C/C++, SQL, HTML, XML
Database
Oracle, SQL
Web and App Server
Webshpere, Weblogic
eCommerce
ATG (business knowledge)
Search
Endeca, Google (business knowledge)
CMS
Ektron, MOSS, Percussion
Industries
Entertainment, Insurance, Energy Trading, Retail
Experience
Given below are the organizations that I have worked with during my career thus far
Organization
Title
Year
Sapient Corporation (www.sapient.com)
Sr Associate thru Sr Manager
2000 – Present
NIIT (www.niit.com)
Associate thru Sr Associate
1998 – 2000
Ministry of defense, India
Trainee thru Programmer
1996 – 1998
Management Experience
Over the last 5 years, I had the opportunity of managing projects and programs in the capacity of
an architect, project manager as well as engagement lead. This section is intended to highlight the
complexities, experience and achievements I have had during these opportunities.
Category
Experience
Estimation and
Planning
I have been estimating and planning projects for over 5 years now. This
includes estimating for different phases of the projects, different business
types as well as different technologies.
Road mapping
In the last 2 years, I have had the opportunity to break down/prioritize a
complex and large business requirements /programs into smaller more
manageable projects. There by creating a roadmap for a product.
Team
Management
Over the last 5 years I have been involved in all the aspects of team
management. It includes scenarios where I have had to manage teams of
upto 50 people, across different vendors and geographies. Activities
included hiring, training, performance management, addressing morale
issues and if needed, performance improvement plans.
Vendor
Management
I have had the opportunity of managing vendors during the last 5 years as
well. That included working with vendors providing people, software,
hardware, hosting and license management.
Distributed
Delivery
I have been working in environments where the project delivery teams are
distributed across geographies. I have worked with teams in the US, UK and
India. This gives me a good understanding of the different work cultures,
important to understand in order to be a effective team leader.
New
Technologies
The last 8 years has given me opportunities to work with new technologies.
Some of that experience involved working hands on while others involved
understanding the technology enough to manage a team, estimate and plan
effectively.
Executive
reporting
A big part of my job in the last 2 years has been reporting status, giving
program updates, raising and resolving issues across different initiatives.
Budgeting
Given the roles I have played in the last 2 years, I had the responsibility of
defining the budget for an initiative, getting it approved and then delivering
it on or under that budget in most cases.
Multi year, Multi
phase and Multi
million dollar
program
management
The last 4 years of my career has given me the opportunity to work on large
engagements. Engagements that have been upto $22 million and have
lasted for a couple of years.
Architecture
As an architect I have been responsible for defining the logical and physical
for complex applications. This, at times, has involved understanding of new
technologies and incorporating them in the overall architecture.
Requirement
Gathering and
use case
development
Over the last 6 years I have actively participated in requirement gathering
and use case development process. This helps in grasping new businesses
in relatively shorter period of time. This has also helped my facilitation skills.
Business and
Technical
Workshop
facilitation
In the last 4 years I have had numerous opportunities to facilitate business
as well as technical workshops. This opportunity helped me not only
strengthen my facilitation skills but also the ability to drive consensus
between different groups/large audience.
Personnel
Management
The last 5 years has given me the opportunity to run teams independently.
That includes hiring, training, mentoring, staffing and letting go of people, if
necessary.
Business and Industry Experience
Given below are the types of projects I have worked on. This list includes projects where I worked
as a developer as well as projects where I have been responsible for selling it and then owning its
execution:
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eCommerce (B2B and B2C)
Content Management Systems
Touch screen Applications
Promotion Management
Knowledge Management
Data Consolidation
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License Management
Loyalty Programs
Rules based systems
Frameworks
Support engagements
QA engagements
Proposal Writing Experience
Over the last 6 months, I had the opportunity of writing proposals for large organizations in various
industries. The idea for this section is to show my ability to understand new business and
technologies enough to form a point of view in a short period of time. Given below is a sample
matrix of problems I have addressed, estimated and planned to meet the client/business
requirements.
Industry
Challenge / Business Problem
Dollars
Retail
This proposal was to re-platform an existing .com B2C site for
a large retailer. They have an existing .com site that is
homegrown and is not able to support the growth that their
business teams want to accomplish. Key challenges here were
accounting for pieces that could be salvaged, interfacing with
13 vendors and completing this project before 2008 holiday
season.
$1.3 MM
Retail
This proposal was for a client in the high availability business.
They wanted to launch new software that will help companies
better maintain the availability of their systems. This effort
included estimating vendor evaluation (for hosting and license
management) and developing a small 10 page site integrating
with their existing B2B in a very short period
$250k
Retail
This was for a client that is big in creating hardware tools for
home and business use. They are in the process of creating
global platform for all their divisions. They are facing quality
and code issues in their current effort and this proposal
involved estimating and planning an evaluation of the work
done thus far and recommending the next steps
$50k
Health Care
This proposal was for a big healthcare provider who wants to
launch an organ transplant portal for patients, doctors and
insurance companies. Such a solution is aimed at making the
transplant experience easier than what it has been in the past
where people have to go to different sites to collect
information. The key challenge in this proposal was to make
the site look and function so good that it encourages new
people to register and in turn increase the number of patients
that want to get their organ transplanted by that provider
$500k
Insurance
This proposal was created for a large insurance company.
They have many systems that a insurance agent needs to go
through in order to successfully do his job. The proposed
system will act as a knowledge management system and
make it easier for them to find documents / policies etc.
$750k
References
I will be more than happy to provide references, current employment as well as clients, if
requested.