TRACES Problem Statement Report
USER Identification
TRACES user e-mail:
TECHNICAL Configuration
URL:
https://webgate.ec.europa.eu/sanco/traces/ (TRACES Production environnent)
https://webgate.training.ec.europa.eu/sanco/traces/ (TRACES Training
environment)
https://webgate.acceptance.ec.europa.eu/sanco/traces/ (TRACES test
environnent)
Operating System and version: Windows – Linux – Macintosh – Other:
Browser and version:
Internet Explorer – Netscape – Mozilla – Other:
PROBLEM Description – Scenario
Problem date & hour:
Category:
Urgency:
Type of certificate:
Problem – Enhancement – Comment – Alert - Other:
Low – Normal – High
INTRA - CVEDA - CVEDP - IMPORT - EXPORT - CED
CN code used:
Model of the certificate
used, if appropriate:
Description of the
scenario (when the bug
appears, steps taken to
arrive to the bug)
Expected result:
SCREENSHOT
Please also include a screenshot of the image you at the moment the bug appears. Please make sure that
the URL (website address) appears in the screenshot.
Mail this document to sanco-traces@ec.europa.eu