Department of Education and Training Position Description POSITION DETAILS Position Title: Manager, TAFE HR Programs Reports to: HR/Payroll Workstream Lead Location: Negotiable – HR Workstream are at Ryde State Office PRIMARY OBJECTIVES Provide specialist human resources business analyst expertise and advice to senior management on the implementation of the LMBR Program for schools, TAFE and corporate. Efficiently coordinate and manage business planning to undertake design and data conversion of the HR/Payroll processes in TAFE for integration into a DET HR/Payroll system and ensure the design meets reporting and workforce planning requirements. REPORTING RELATIONSHIPS The Manager, TAFE HR Programs will report directly to the HR/Payroll Workstream Lead, SO2 within the LMBR Program. Other positions reporting directly to the HR/Payroll Workstream Lead are: 1 x Manager, Schools HR Programs 7 x Senior Business Analysts, Clerk 11/12 7 x Business Analysts, Clerk 9/10 1 x Project Coordinator, Clerk 11/12 ORGANISATIONAL ENVIRONMENT The Department of Education and Training is an innovative organisation focused on provision of service to the community through the delivery of quality education and training. It is the role of senior staff in the Department to lead the development of an organisational culture which is focused on the work of staff in schools and TAFE Institutes. Senior staff serve and support students, staff and the community; promote the development of key relationships and values; and work collaboratively with interest groups. They also value team work, problem solving and strategic issues Manager, TAFE HR Programs Page 1 management; and promote the significant role of education and training for the social and economic future of NSW. More than 1.5 million students (in schools, TAFE and ACE) in NSW benefit from the services of the Department of Education and Training. To achieve this, the Department has a recurrent budget of over eleven billion dollars and a workforce of over 96,000 FTE. Its size and capacity for coordination provide opportunities to integrate the provision of education and training in ways that had not been possible traditionally. The challenges and opportunities facing the Department are immediate and significant. Success depends on providing quality support to teachers in schools, TAFE Institutes, communities and industries; ensuring that high quality learning and teaching are everyone’s central focus; providing students with the knowledge, understanding, skills and values for productive and rewarding lives; and providing vocational education and training of the highest quality. This ongoing focus is needed to meet the needs and aspirations of the community and industry, and to implement government initiatives in the provision of educational technology. The Department of Education and Training will meet these challenges and opportunities by strengthening its focus on support for teaching and learning; leading the growth of the market position of public schools; ensuring accountability to the Government and community; and implementing an ethos of customer service throughout the Department. The Department is committed to promoting public schools and TAFE and the teachers who work in them; and creating harmonious and productive relations with the teaching profession (and those who represent its members), the community and industry. Rapidly changing information and communications technology provides further opportunities for the Department of Education and Training to apply and adapt work practices to e-business, online curriculum, flexible delivery of services and products, and strategic use of executive information to inform corporate and educational decisions. Provision of high quality public education and training requires the concerted effort of every senior officer of the Department. These efforts require close alignment of policy and support through the Department’s directorates and portfolios with the needs of schools and TAFE Institutes. The staffing environment of the Department of Education and Training is diverse and complex. Staff are employed under a number of Acts of Parliament, with the majority being covered by the Teaching Service Act 1980 and the Public Sector Employment and Management Act 2002 (this includes staff employed under Chapter 1A of the Public Sector Employment and Management Act 2002 in the Department of Education and Training, or the TAFE Commission Division, to enable the TAFE Commission to exercise its functions). Every senior officer of the Department will ensure that all staff, regardless of the awards governing their employment, are committed to the corporate priorities. Manager, TAFE HR Programs Page 2 MAJOR ROLE The major role of the Manager, TAFE HR Programs is to provide a specialist business analysis of TAFE HR/Payroll processes with the intension of integrating the TAFE system into the DET HR/Payroll system. The expert management and coordination of designing, testing and implementing an integrated HR/Payroll system for schools, TAFE and corporate is critical along with ensuring the design meets reporting and workforce planning requirements. The position will also lead focus groups and liaise with all stakeholder groups in TAFE to ensure the design and implementation of the integrated HR/Payroll system meets the future and emerging business needs of TAFE. Other roles of the Manager, TAFE HR Programs include providing leadership and guidance in the process of change management in TAFE, the ability to effectively relate with all LMBR stakeholders, participate in the revision and/or development of documentation including policy and processes. The position is responsible for the effective management of strategic planning, business process design, associated documentation, the revision of relevant processes in TAFE and the attainment of deliverables within agreed timeframes and costs. INTERPERSONAL RELATIONSHIPS The Manager, TAFE HR Programs reports to the HR/Payroll Workstream Lead. The position holder will advise the HR/Payroll Workstream Lead on the progress of integrating the TAFE HR/Payroll system into a DET HR/Payroll system and any issues associated with the project. The position holder will liaise with all stakeholders to determine business requirements and priorities. Internally, the position holder regularly liaises with the HR/Payroll Workstream Lead, TAFE Directors, managers and officers within the HR/Payroll Workstream Unit to ensure the coordination of data sources within TAFE and the migration of that data into an integrated HR/Payroll system. ACCOUNTABILITY LIMITS The incumbent of the position exercises a financial delegation of $100,000 for the purchase of goods and services within a defined budget. The position has significant autonomy in dealing with TAFE Institutes, colleges and DET Units on issues associated with the migration of TAFE data for integration, the implementation, training and testing of the integrated HR/Payroll system and associated processes. It is fundamental that the occupant develops relationships with all stakeholders involved in the development of a single DET HR/Payroll system. Manager, TAFE HR Programs Page 3 The position is accountable for advice given to both senior management and stakeholders in relation to the implementation of a DET HR/Payroll system. The Manager, TAFE HR Programs is required to display leadership and a high level of initiative and independence at a senior level and has significant responsibility for exercising sound judgment in dealing with priority issues, deliverables and reporting on key performance indicators. MAJOR CHALLENGES AND CONSTRAINTS With an increasing emphasis on providing high quality school and TAFE administrative systems, finance/human resource services and developing innovative and quality education and training processes a major challenge is to effect system changes and process improvements to achieve a single DET HR/Payroll system. The position holder also needs to manage the data conversion from the current TAFE HR/Payroll system to the DET HR/Payroll model a further challenge will be to guide Managers in the development of change management strategies that a new computer systems will introduce within the workplace. POSITION DIMENSIONS Number of permanent staff reporting directly : 7 x Senior Business Analysts, Clerk 11/12 7 x Business Analysts, Clerk 9/10 in a pooled arrangement. KEY ACCOUNTABILITIES Provision of expert and forward looking strategic advice to senior management on the implementation of integrating TAFE HR/Payroll processes into a DET HR/Payroll system and to identify opportunities for business reform. Provision of expert input into the design, testing and implementation of an integrated HR/Payroll system for Schools, TAFE and Corporate. Establishing close business relationships with management, user groups and stakeholders of TAFE, school and corporate business units and engage their co-operation in establishing an integrated HR/Payroll system that meets reporting and workforce planning requirements. Maintaining business relationships with SAP and ensuring that applications meet client and stakeholder needs. Manager, TAFE HR Programs Page 4 Leadership of stakeholder focus groups within TAFE to ensure the design and implementation of the integrated HR/Payroll system meets future and emerging business needs of TAFE. Development, implementation and monitoring of innovative practices and solutions to meet the attainment of deliverables within agreed time frames and cost. Preparation of tactical plans for the integration of TAFE HR/Payroll data and ongoing support. Ensuring that team members have the necessary skills, motivation, and ability to achieve the efficient and effective delivery of LMBR HR/Payroll TAFE project outcomes. Provide leadership in the change management process for TAFE business units to provide support and assistance to users of the integrated DET HR/Payroll system. Promote a culture to motivate and develop staff, foster innovation, identify and utilise the full range of staff skills and abilities. Ensure all practices comply with anti-discrimination and occupational health and safety (OH&S) legislation, and promote the establishment of equal employment opportunity (EEO), cultural diversity and ethical practice. KNOWLEDGE SKILLS AND EXPERIENCE REQUIRED Proven record of managing HR/Payroll, ESS and other corporate applications including implementation, training and testing applications. Demonstrated success with the management of staff in a multi-team environment. Understanding of and demonstrated capacity to apply technology to support business processes in DET. Demonstrated ability to lead, manage and motivate multi-disciplinary project teams. Excellent communication, leadership, interpersonal, negotiation and influencing skills to foster productive relationships with a diverse range of internal and external clients. Planning, analytical and problem solving skills with the ability to develop and implement innovative solutions as well as address specific challenges. Manager, TAFE HR Programs Page 5 Extensive knowledge of the operation of large service or product delivery organisations (preferably educational institutions) and current developments relating to the implementation, currency and maintenance of corporate applications. Capacity to lead staff in implementing the Department’s Aboriginal education and training policies and to ensure quality outcomes for Aboriginal people. Manager, TAFE HR Programs Page 6