ASQR-01
Revision 9
ASQR-01 Form 1
EXPORT CONTROL CLASSIFICATION
WARNING
No Technical Data
2. ECCN(s):
4. USML (ITAR):
1. Canadian ECL(s):
3. P-ECCN(s):
5. P-USML:
Supplier Name:
CAGE Code:
P&W V/C:
SIK V/C:
P&WC V/C:
UTAS V/C:
Auditor Name:
Audit Date(s):
Auditor Division:
Audit Phone:
Audit Specification References
Specification
Rev
Specification
Other Document References
Rev
AS 9100
C
ASQR-01
9
ASQR-07.5
1
ASQR-20.1
5
ASQR-01 Rev 9 Questionnaire
Rev.: 2015-01-09
Specification
ASQR-15.1
Rev
2
Specification
Specification
Specification
AS 9102
ISO 10012
NAS 412
ISO 17025
ANSI Z 540-3
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Table of Audit Elements
1. GENERAL REQUIREMENTS
7. GAUGE CONTROL
2. COMMUNICATION
8. SAMPLING PLANS (ASQR-20.1)
3. RECORDS RETENTION/DOCUMENT CONTROL
9. SOFTWARE CONTROL (ASQR-07.5)
4. SUB-TIER CONTROL
10. FLIGHT SAFETY PART (ASQR-09.1)
5. PRODUCT REALIZATION
11. CONTROL OF NON-CONFORMING PRODUCT
6. PRODUCT INSPECTION
#
1
Element
ASQR Ref
AS9100 Ref
C = Compliant, N-C = Non-Compliant, N/A = Not Applicable, N-E = Not Evaluated
Requirement
N-C
N/A
N-E
GENERAL REQUIREMENTS
1.1
General
n/a
n/a
Are effective corrective/preventive actions implemented from nonconforming items identified during the last ASQR-01 assessment?
1.2
General
1.2.1 thru
1.2.4
4.1
Is the supplier certified to all appropriate required standards (i.e.
AS/EN/JISQ 9100, AS9120, NADCAP AC7004). Are all certifications
current?
7.4.1
Is the supplier and its entire supply chain compliant to applicable Quality
Management System and ASQR-01 requirements? Specifically, when
product or product-related services are provided by a sub-tier, does the
supplier flowdown and verify Member requirements as specified on the
Member's purchase order or other contractual document?
1.3
C
General
1.2
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#
1.4
1.5
Element
General
General
Supplier
Objective
Evidence
2
2.1
2.2
ASQR Ref
AS9100 Ref
C = Compliant, N-C = Non-Compliant, N/A = Not Applicable, N-E = Not Evaluated
Requirement
n/a
5.6.1
8.2.1
Are regular, documented Management reviews held of the Quality and
Delivery metrics associated with each UTC Member? If supplier
performance is not in compliance with UTC Member expectations, does the
supplier take the appropriate action for improvement?
8.2.2
Does the Supplier perform internal audits that cover ASQR-01 and UTC
Member unique requirements at a minimum annually? Does the Supplier
use the UTC ASQR-01 Form 1 checklist to conduct their internal audit and
are such checklists provided to the UTC member in a timely manner.
8.2.2
C
N-C
N/A
N-E
Please include references to supplier procedures or processes that satisfy the requirements of this section
(e.g. Question X.X: Supplier Procedure YYYY, section/paragraph ZZZZ)
COMMUNICATION
Communication
Communication
1.6
8.3 (d)
ASQR-01 Rev 9 Questionnaire
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7.2.3
Does the supplier have a documented procedure to ensure the UTC
Member(s) have been notified of changes in their certification/ registration /
accreditation/ or of major audit findings within (2) business days of receiving
notification of the change or finding (e.g. new certification, suspension or
expiration)?
8.3
Does the Supplier's QMS define the requirements for notifying the UTC
Member immediately (not to exceed 24 hours or the next business day)
when suspect non-conforming product has been shipped regardless of
destination?
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#
Element
ASQR Ref
AS9100 Ref
C = Compliant, N-C = Non-Compliant, N/A = Not Applicable, N-E = Not Evaluated
Requirement
2.3
Communication
7.2.3
7.2.3
Are changes that may affect Quality documented and communicated to
Member(s) Quality Assurance and/or Procurement representative prior to
effectivity of the change (on an ASQR-01 Form 3 SRI or by another
Member-designated method)?
2.4
Communication
7.2.2 a)
7.2.2
Does the supplier's Quality Management System ensure verbal agreements
or instructions are not construed as approval or authorization to proceed
(e.g. on items that effect quality, fit, form or function)?
7.2.3
Does supplier's QMS ensure an ASQR-01 Form 3/SRI is not used to
process product non-conformances (to be used only for requesting
information/clarification from the UTC Member, to provide the Member with
a notification (e.g. the submission of NOPQE forms, etc.), or to request a
waiver from UTC Quality System requirements)?
4.2.1
In cases where the supplier maintains a QMS Manual and first level QMS
procedures in their native language (including other documents that are
required for the UTC Member to validate conformance to UTC
requirements), does the supplier ensure that the English language
equivalent is also maintained and takes precedence?
7.4.3
Does the supplier's QMS have provisions for notifying the Government
Representative that services the facility or the Government Inspection office
nearest the facility upon receipt of a Member PO requiring Government
oversight?
7.5.4
Do the supplier's internal procedures ensure the return of all documents,
records, gaging, stamps, or other customer supplied product (including UTC
Member-funded tooling, etc.) upon written notification from Member or when
business with the Member has ceased?
2.5
2.6
2.7
2.8
Communication
Communication
Communication
Communication
7.2.3 b)
7.2.3 c)
7.4.3 3)
7.5.4
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C
N-C
N/A
Page
N-E
4
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#
Element
Supplier
Objective
Evidence
3
ASQR Ref
AS9100 Ref
C = Compliant, N-C = Non-Compliant, N/A = Not Applicable, N-E = Not Evaluated
Requirement
C
N-C
N/A
N-E
Please include references to supplier procedures or processes that satisfy the requirements of this section
(e.g. Question X.X: Supplier Procedure YYYY, section/paragraph ZZZZ)
RECORDS RETENTION/DOCUMENT CONTROL
3.1
Document
Control
4.2.3 e)
4.2.3
Are quality records (non-electronic) documented in ink or other permanent
marking?
3.2
Document
Control
4.2.3 b)
4.2.3
Are corrections to work instructions/documents recorded, dated, and
traceable to the originator in ink or other permanent method with the original
data being legible and retrievable after the change?
Are the supplier's quality records properly retained/maintained per the
ASQR-01 or other Member requirements? Specifically, does the suppliers
procedures require the proper retention periods for the following (if
applicable):
Paper Quality records (record period):
3.3
Document
Control
4.2.4
4.2.4
Electronic Quality records (record period):
Radiographs (record period):
Flight Safety (ASQR-09.1) records (record period):
ESA Quality Records (record period):
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#
Element
ASQR Ref
AS9100 Ref
C = Compliant, N-C = Non-Compliant, N/A = Not Applicable, N-E = Not Evaluated
Requirement
3.4
Document
Control
4.2.4
4.2.4
For electronic Quality records, is storage media capable of maintaining data
integrity for full retention period when electronic records are transferred
from computer files?
2
Does the supplier have a process to ensure the latest revision of UTC
Quality Management System documents (e.g. UTC ASQRs, UTC UTCQRs,
Member QMS specifications, etc.) are incorporated into the supplier's
Quality Management System within 60 days of notification from the
applicable Member or upon review of Portal specifications unless otherwise
specified by the applicable Member.
2
Are the appropriate revisions of UTC Member specific requirements or
related industry standards referenced in Purchased Orders or other
contractual documents incorporated in the supplier's Quality Management
System?
3.5
Document
Control
3.6
Document
Control
Supplier
Objective
Evidence
2.1
2.3
C
N-C
N/A
N-E
Please include references to supplier procedures or processes that satisfy the requirements of this section
(e.g. Question X.X: Supplier Procedure YYYY, section/paragraph ZZZZ)
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4
4.1
SUB-TIER CONTROL
Sub-Tier
Control
7.4.1
7.4.1
Is a list of approved sub-tier suppliers, including the type and extent of
control exercised over each supplier created and maintained by the tier 1
supplier? Specifically, does the supplier's process define:
• how and by whom are suppliers added or removed from the list of
approved suppliers?
• the process to evaluate new suppliers
• the regular re-evaluation of existing suppliers and the method and
frequency to be used?
• the type and retention period for records of all approved suppliers lists?
Does suppliers and all members of their supply chain use only Memberapproved suppliers when a specific material or manufacturing special
process is identified on drawing related documents, purchase orders, or any
other contractual requirement? (e.g. special processes, raw material, ASL,
etc.)
4.2
Sub-Tier
Control
7.4.1 d)
7.4.1 d)
4.3
Sub-Tier
Control
7.4.2 g)
7.4.2
Does the PO for subcontracted work (for Member-designed product)
contain a statement reflecting articles are for “Member End Use” and
controlled per applicable PO requirements?
4.4
Sub-Tier
Control
7.4.3 2)
7.4.3
Where the supplier utilizes test reports to verify purchased product, does
the supplier ensure the data in those reports is acceptable per applicable
specifications? Does the supplier periodically validate test reports for raw
material or test material independently?
4.5
Sub-Tier
Control
7.5.2 a)
7.4.1
Are suppliers and all members of their supply chain that only provide
special processes (i.e. not part manufacturing suppliers) appropriately
Nadcap accredited?
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Supplier
Objective
Evidence
5
5.1
Please include references to supplier procedures or processes that satisfy the requirements of this section
(e.g. Question X.X: Supplier Procedure YYYY, section/paragraph ZZZZ)
PRODUCT REALIZATION
Product
Realization
7.1.4
7.1.4
Does the supplier have a documented process for the control of work
transition both within the supplier and in its supply chain, including
manufacturing location changes as required by Member drawing related
documents, purchase orders, or any other contractual requirement?
Does the supplier notify the UTC Member via ASQR-01 Form 3 or other
Member-specified documentation thirty (30) days or more prior to any
planned change implementation?
5.2
Product
Realization
7.2.2
7.2.2
Does the supplier have a documented purchase order/contract review
process which includes:
• the use of a cross-functional review team
• clearly documented list of all unique UTC Member requirements
• formalized flow-down of new or revised requirements to the appropriate
functional areas (e.g. manufacturing, engineering, and procurement) and
sub-tiers
• a documented approval process
5.3
Product
Realization
7.5.1 f)
7.5.1
Is product identified with a Member acceptance symbol (e.g. trademark,
part number, etc.) shipped only to the Member or Member approved
destination?
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5.4
Product
Realization
Is there a documented process defining the scope, activities &
responsibilities for the control and issuance of Member required serial
numbers or unique identifiers on product when required by the Member?
7.5.3
7.5.3
Can the system of control & issuance show traceability back to the
production batch & the applicable raw material certification(s) (including
configuration/revision levels)?
Does the supplier have a documented process to prevent and mitigate the
use of counterfeit parts that aligns with the requirements of SAE AS 5553
for electronic components or SAE AS 6174 for non-electronic product, as
applicable.
5.5
Product
Realization
7.4.3 4)
7.4.3
5.6
Product
Realization
7.5.1a) 2)
8.1
5.7
Product
Realization
7.5.1.1 1)
7.5.1.1
Are First Article Inspections (FAI) performed in accordance with SAE AS
9102 and UTC Member specific requirements?
5.8
Product
Realization
7.5.1.1 2)
7.5.1.1
Does the supplier implement the UTC Production Part Approval Process
(UPPAP) per the requirements contained in ASQR-09.2 when invoked by
drawing related documents, purchase order, or any other contractual
requirement?
5.9
Product
Realization
7.5.5
7.5.5
Are the requirements for Foreign Object Damage/Debris Prevention,
Handling, Storage, Packaging, and Preservation specified by the Member
complied with (complete the ASQR-15.1 checklist if required)?
5.10
Product
Realization
When invoked by drawing related documents, purchase orders, or any other
contractual requirement, is a Process Certification program implemented
per UTCQR-09.1?
Is there evidence to ensure parts are protected in all phases of processing
to eliminate handling damage?
7.5.5
ASQR-01 Rev 9 Questionnaire
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7.5.5
Do practices prevent “metal to metal” contact of parts during process
movement?
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5.11
Product
Realization
7.5.5
7.5.5
Are the benches, tools and equipment in areas where critical
process/finished dimensions or areas where product assembly is performed
maintained in a clean orderly condition to prevent FOD (i.e. under a formal
5S program)? Are there adequate food and beverage controls in place?
In areas where critical process/finished dimensions or areas where product
assembly is performed, are there signs posted in the assembly area to
support these controls?
Supplier
Objective
Evidence
6
Please include references to supplier procedures or processes that satisfy the requirements of this section
(e.g. Question X.X: Supplier Procedure YYYY, section/paragraph ZZZZ)
PRODUCT INSPECTION
6.1
Product
Inspection
6.4
6.4
Are the environmental conditions in which work is performed defined and
managed to ensure conformity to product requirements? Specifically, do
Quality Inspection areas conform to member company requirements (e.g.
adequate workspace, regularly audited lighting levels, access to proper
Inspection equipment, etc.).
6.2
Product
Inspection
6.2.2
6.2.2
Are procedures documented and implemented to ensure annual eye
examinations are administered for all personnel involved in Inspection
activities?
6.3
Product
Inspection
7.4.3
When receiving inspection is performed, do inspection plans (including any
sampling plans) clearly define the responsibilities, activities, and
characteristics to be inspected as specified in ASQR-20.1 and/or Memberspecific requirements?
7.4.3
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6.4
Product
Inspection
Do inspection plans require that visual acceptance inspection be performed
against a Member or internally equivalent specification?
8.2.4
8.2.4
If an internally equivalent specification, does it meet the intent of the
Member visual acceptance specification(s)?
Do inspection plans contain all drawing characteristics to be inspected,
similar to those found on the FAI?
6.5
Product
Inspection
8.2.4 (2)
8.2.4
6.6
Product
Inspection
7.4.3
7.4.3
6.7
Product
Inspection
If not, is the use of special manufacturing methodologies like manufacturing
control features, product of the die/mold features or other methods of
manufacturing been approved by the Member via ASQR-01 Form 3
submittal, prior implementation?
When gauging is used during inspection, do inspection plans clearly define
the “type of gauge” to be used against the characteristic to be inspected?
For gauge “type” specified, does it generally have an accuracy ratio of 10 to
1 (product tolerance to M&TE tolerance)?
8.2.4 3)
8.2.4
(Note: Accuracy ratios as low as 4 to 1 are acceptable, unless otherwise
specified.)
6.8
Product
Inspection
7.5.2
7.5.2
If required by Purchase Order of other divisional requirements, do
inspection plans include a verification to ensure the residual magnetism in
product and associated tooling is maintained within the required range (i.e.
+/- XX Gauss). Is this verification documented?
6.9
Product
Inspection
7.4.3 1)
7.4.3
Does the supplier provide raw materials test reports, certification results, or
laboratory analysis requirements as defined by the product definition and /
or the Member PO?
6.10
Product
Inspection
8.2.4 4)
8.2.4.
When functional performance/test data is required, are the minimum
requirements included and documented as conforming?
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6.11
Product
Inspection
8.3 e)
8.3
Are related characteristics that may be affected by rework/repair operations
100% re-inspected after these operations are performed?
6.12
Product
Inspection
8.2.4 2)
8.2.4
Is the Operator Certification Program/other special manufacturing
methodologies approved prior to implementation by the appropriate
Member via a Supplier Request for Information (SRI), ASQR-01 Form 3?
Supplier
Objective
Evidence
7
Please include references to supplier procedures or processes that satisfy the requirements of this section
(e.g. Question X.X: Supplier Procedure YYYY, section/paragraph ZZZZ)
GAUGE CONTROL
7.1
Gauge Control
7.6
7.6
Does the supplier's Gauge Calibration System meet the applicable
requirements of ISO 10012, ISO 17025 or ANSI/NCSL Z540-3?
7.2
Gauge Control
7.6 a) 1)
7.6
Does the calibration interval analysis methodology used by the supplier
maintain a minimum 95% reliability target at the end of their interval
schedule.
7.3
Gauge Control
7.6 a) 2)
7.6
Are Significant Out-of-Tolerance conditions defined as any M&TE out-oftolerance condition exceeding 25% of the product tolerance.
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7.4
Gauge Control
Supplier
Objective
Evidence
8
8.1
7.6
7.6
Does the supplier have a gauge calibration system that fully meets the
member company’s requirements? Specifically:
• Is the gauge calibration system supported by a positive recall system?
• Does the documented process define the gauge “types” that require
calibration?
• For internally calibrated gauges, are “step by step” calibration instructions
defined for each gauge type?
• Does the documented process define which type of gauges are calibrated
by outside sources and that those outside sources are accredited?
• If employee owned gauges are permitted, are they under the same
calibration system as company-owned gauges?
Please include references to supplier procedures or processes that satisfy the requirements of this section
(e.g. Question X.X: Supplier Procedure YYYY, section/paragraph ZZZZ)
SAMPLING PLANS (ASQR-20.1)
Sampling
8.2.4 1)
8.2.4
Is there a documented process defining the scope, activities, responsibilities
& the use of acceptance sampling plans and do the sampling plans in use
at the supplier meet the requirements of ASQR-20.1?
Is there documented proof of sampling actuals to support sampling use?
8.2
Sampling
2.1
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8.2.4
If the supplier is using sampling plans other than defined in ASQR-20.1,
have they been pre-approved by the Member company on an ASQR-01
Form 3?
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Supplier
Objective
Evidence
9
9.1
Please include references to supplier procedures or processes that satisfy the requirements of this section
(e.g. Question X.X: Supplier Procedure YYYY, section/paragraph ZZZZ)
SOFTWARE CONTROL (ASQR-07.5)
Software
Control
7.5.1 a)
3)
7.5.1
Is there a documented process defining the scope, activities &
responsibilities for the control of non-deliverable software used in
manufacture, inspection, test acceptance or calibration that has a direct
effect on the deliverable product?
Is the supplier's process compliant to the requirements of ASQR-07.5? If
necessary complete the ASQR-07.5 checklist.
9.2
9.3
Software
Control
Software
Control
7.5.1.3
7.5.1.3
7.5.1.3
7.5.1.3
Does the supplier have a robust control program in place for the control of
non-deliverable software, specifically:
a) Are software programs archived in a manner that allows retrieval of
all released versions for traceability purposes?
b) Are obsolete versions controlled to restrict access to prevent
unauthorized use?
c) Are master copies stored in a secure location?
For CMM & performance test software, does the file name use a method to
identify a revision control for the program to support changes or
modifications?
Is this supported by a change record to maintain history of the changes
introduced?
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9.4
9.5
Software
Control
7.5.1.3
Software
Control
8.2.2
Supplier
Objective
Evidence
10
10.1
10.2
For NC, CNC & DNC software, does the process define the methods for
identification, storage, handling and release of the software to the user?
7.5.1.3
Does this process ensure that the end user can only access the latest
software program version? Is there limited access control?
8.2.2
Does the supplier's internal audit process include an audit of machine &
inspection program software in applicable areas?
Please include references to supplier procedures or processes that satisfy the requirements of this section
(e.g. Question X.X: Supplier Procedure YYYY, section/paragraph ZZZZ)
FLIGHT SAFETY PART (ASQR-09.1)
F.S. Parts
F.S. Parts
7.5.1 a)
1)
7.5.1 a)
1)
7.5.1
7.5.1
Are Flight Safety Part requirements complied with when invoked by PO
(e.g. per ASQR-09.1 and any Member requirements)? If necessary, the
ASQR-09.1 checklist to be completed.
Is there evidence that the supplier's procedures and work instructions
ensure that Flight Safety parts are identified at the earliest possible
opportunity in their manufacturing process to maintain traceability.
Is there clear documentation that provides traceability throughout the
manufacturing process.
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10.3
F.S. Parts
Supplier
Objective
Evidence
11
11.1
11.2
ASQR09.1
4.10.1
7.4.3
Except for Non Destructive Inspection (NDI) and Non Destructive Testing
(NDT) sub-tier suppliers, is there evidence that the supplier conducts
annual “on-site” audits at all sub-tier sources involved in the manufacturing /
processing of Flight Safety parts.
Note: These audits shall be conducted and documented per applicable
Member audit checklist. Reports shall be made available for review by
Members, upon request.
Please include references to supplier procedures or processes that satisfy the requirements of this section
(e.g. Question X.X: Supplier Procedure YYYY, section/paragraph ZZZZ)
CONTROL OF NON-CONFORMING PRODUCT
NonConforming
Product
NonConforming
Product
Is there a documented Non-Conforming Material process that describes the
activities & responsibilities required for the control of non-conforming
product?
8.3
8.3
Does this process require that all non-conformances related to Memberdefined features of the product (i.e. not to supplier-designed/controlled
features), require a customer concession before shipment?
8.3
8.3
Is there a secure location for non-conforming product awaiting customer
concession (eg. the prevention of non-conforming material from intermixing
with conforming material, clear visual identifier of non-conforming material
from conforming material, etc.)?
Is this material under the control of Quality with access restricted to
authorized personnel?
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11.3
NonConforming
Product
8.3 b)
8.3
Are reports of any non-conformance on Member-supplied material (if
applicable) coordinated by the supplier in accordance with the applicable
Member's requirements?
11.4
NonConforming
Product
8.3 c)
8.3
Are scrap articles clearly identified and rendered unusable within 30 days of
final disposition unless otherwise instructed in writing by the applicable
Member?
11.5
NonConforming
Product
8.5.2 d)
8.5.2
Do corrective action reports (e.g. part-related non-conformances, supplier
audit findings, etc.) document the occurrence, findings, assessment of the
affected product and are they submitted to Members upon request?
11.6
NonConforming
Product
8.5.2 f)
8.5.2
Has 100% inspection been performed on deviated characteristics for a
minimum of the next (3) three consecutive manufactured lots to ensure
corrective action effectiveness?
Supplier
Objective
Evidence
Please include references to supplier procedures or processes that satisfy the requirements of this section
(e.g. Question X.X: Supplier Procedure YYYY, section/paragraph ZZZZ)
Additional Remarks/Comments/Observations/Recommendations:
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