1. Introduction - Parks and Recreation Management

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Term Project – Prescott Municipal Outdoor Recreation Center

Junji Sakai

PRM 426

Parks & Recreation Administration Finance

April 24, 2002

1. Introduction

A.

Mission Statement

The Prescott Municipal Outdoor Recreation Center’s (PMORC) mission is to:

Provide outdoor recreation opportunities to the community members in an effort to maximize their quality of life.

B.

Goal and Objectives

Program Goals:

To offer programs that is of high interest to the participants, and to maintain a high participation rate of the programs, in addition to acquiring participants, especially the “Youth at-risk,” from the community.

Program Objectives:

1.

To have a minimum of 50% early registration for every programs one week prior to the registration deadline.

2.

To have a 50% increase in total participants by the end of the third quarter of year 2002.

3.

To see a 50% increase in participation by the “Youth at-risk” population in the programs by the end of the third quarter of year 2002.

Staff Goals:

To maximize efficiency by cross-training the staff, and to ensure program safety by requiring medical certifications.

Staff Objectives:

1.

To have every program staff to acquire First Aid/CPR certification by the

Sakai 2 end of the third quarter of year 2002.

2.

To have 1/5 of the program staff to be Wilderness First Responder certified by the end of the third quarter of year 2002.

3.

To have every staff cross-trained, and be able to accomplish any task necessary for the center’s operation by the end of the third quarter of year

2002.

Facility Goals:

To maintain the facilities with high standards in order to provide programs.

Facility Objectives:

1.

To maintain and clean every facility daily, and never receive complaints.

2.

To keep the maintenance log for each facility everyday.

3.

To score a minimum of seven out of ten for facility neatness on all program evaluation filled out by participants.

Finance Goals:

To increase profit and decrease expenses in order to provide high quality experiences for the program participants.

Finance Objectives:

1.

To reach a 50% increase in profit by the end of the third quarter of year

2002.

2.

To reach a 25% decrease in expenses by the end of the third quarter of year 2002.

3.

To reach a 25% increase in every program budgets by the end of the third quarter of year 2002.

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Marketing Goals:

To actively maintain the current participants, and reach past and potential participants through the use of various advertising methods.

Marketing Objectives:

1.

To send newsletters to current and past program participants once a month.

2.

To Create fliers for programs as early as two months prior to each program’s registration deadline.

3.

To send out press releases two weeks before each program’s registration deadline.

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C.

Service/Program/Facility Description

Program Descriptions:

Bike Maintenance Workshop – Introduction to mountain biking maintenance.

Participants meet in the bicycle garage three times a week for a onemonth period. Offered every other month.

Bouldering Workshop – Intermediate bouldering lessons for further advancing the bouldering skills. Taught at the local bouldering sites. Participants meet twice a week for a two-month period. Offered year around.

Grand Canyon Hike – One-night/two-day trip to the bottom of the Grand

Canyon. Offered every other month.

Mountain Bike Ride – Intermediate mountain bike riding in Prescott, Sedona,

Flagstaff, and Phoenix. Meets once a week. Open entry. Offered year around. Register for any four rides at a time.

Nature Education – Designed to teach the importance of nature through outdoor education activities. Meets once a week for an one-month period. Offered every other month.

Paintball Workshop – Advanced paintballing instructions for playing, equipment handling and maintenance, and game facilitating. Meets once a week for a four-month period. Offered from March to October.

Rainbow Bridge Tour – One-day trip to the Rainbow Bridge National

Monument from the lake using a boat. Offered every other month.

Rock-Climbing Workshop – Introduction to rock-climbing. Participants meet in the climbing gym twice a week for a two-month period. May

Sakai 5 involve field trips. Offered year around.

Senior Hiking – Designed specifically for 55 and older. Hiking areas include

Prescott and Sedona. Meets once a week. Open entry. Offered year around. Register for any four hikes at a time.

Wilderness First Responder (WFR) Certification – Program designed for outdoor enthusiasts. Upon successful graduation, WFR certification is awarded. Classroom setting. Meets everyday of the week for a consecutive three-week period, including a two-day field application trip. Offered four times a year.

Facility Descriptions:

Administration Building – Used for administrative purposes. Also contains conference rooms.

Climbing Gym – Rock climbing gym.

Bicycle Garage – Bicycle shop and storage.

D.

Activity/Program Schedule

Programs for May 2002

Program Name

Bike Maintenance Workshop

Bouldering Workshop

Grand Canyon Hike

Mountain Bike Ride

Nature Education

Paintball Workshop

Rainbow Bridge Tour

Rock-Climbing Workshop

Senior Hiking

Wilderness First Responder (WFR)

Certification

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Days/Date Location Time

M, W, F, May 1-31

M, W, May 1-29

Sa, Su, May 4-5

Bicycle Garage

Local bouldering sites

Grand Canyon NP

16:00-17:00

15:00-17:00

07:00-00:00 (Day 1)

00:00-20:00 (Day 2)

Su, May 5-26

Sa, May 4-25

Sa, May 4-25

Sa, May 11

Meet at parking lot of PMORC 09:00-13:00

Prescott, NF

Local Paintball Field

Rainbow Bridge NM

09:00-12:00

13:00-17:00

08:00-20:00

Tu, Th, May 2-30 Climbing Gym

Su, May 5-26 Prescott, Sedona

May 6-26 Conference Room 01

15:00-17:00

09:00-11:00

16:00-20:00 (Lecture)

07:00-00:00 (Field Day 1)

00:00-18:00 (Field Day 2)

2. Staffing Plan

A.

Organizational Chart

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Executive Director

Assistant Director

Program Director

Program

Instructors

Program

Coordinator

Trip Staff

Facility Director

Maintenance Staff Facility Specialists Accountant

Marketing &

Financing Director

Advertising

Specialist

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B.

Job Descriptions

Program Coordinator (Full-time)

The position:

Assist the Program Director with the overall management of the program areas, while developing and coordinating programs. Direct supervision over program instructors and trip staff.

Nonessential responsibilities:

Assist program staff with leading programs and activities.

Qualifications:

Have a Bachelor’s degree in Parks and Recreation Management or in a closely related field. Certified and current in First Aid and CPR.

Climbing Gym Specialist (Part-time)

The position:

Work under the supervision of the Facility Director, and cooperate with the climbing instructors, while maintaining and managing the climbing equipments. Pursue the safety and the success of the rock-climbing programs.

Nonessential responsibilities:

Assist climbing instructors with the climbing programs.

Qualifications:

Have the certification from American Mountain Guide Association in climbing anchors, and top roping. Have at least five years of climbing experience. Certified and current in First Aid and CPR.

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C.

Job Advertisements (Hammersley, 2001b; Kraus et al., 2000, p. 197).

Prescott Municipal Outdoor Recreation Center

Job Vacancy Announcement

Program Coordinator

Prescott Municipal Outdoor Recreation Center, Prescott, AZ

Term: Full time

Salary:

Closing Date:

$20,000 – $25,000 / year

May 22, 2002

Responsibilities: Assist the Program Director with the overall management of the program areas, while developing and coordinating programs. Will also have direct supervision over program instructors and trip staff.

Qualifications: Have a Bachelor’s degree in Parks and Recreation

Management or in a closely related field. Certified and current in First Aid and CPR. Must be able to work weekends and holidays.

Preferences: Possession of Wilderness First Responder or Wilderness EMT certification.

Send Resume to: Prescott Municipal Outdoor Recreation Center

307 S. Virginia St.

Prescott, AZ 86303

Prescott Municipal Outdoor Recreation Center is an Equal Opportunity Employer that does not discriminate on the basis of race, religion, color, sex, national origin, age, handicap, or any other non-job related reasons.

In compliance with the Americans with Disabilities Act (ADA) Arizona State Parks will make reasonable accommodations during any and all phases of the selection process for individuals with a disability. Please contact the State Parks Human

Resources Manager at (602) 542-6900, by the resume deadline date of this announcement to request accommodations.

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Prescott Municipal Outdoor Recreation Center

Job Vacancy Announcement

Climbing Gym Specialist

Prescott Municipal Outdoor Recreation Center, Prescott, AZ

Term:

Salary:

Part time

$8 / hour

Responsibilities: Work under the supervision of the Facility Director, and cooperate with the climbing instructors, while maintaining and managing the climbing equipments. Pursue the safety and the success of the rock-climbing programs.

Qualifications: Have the certification from American Mountain Guide

Association in climbing anchors, and top roping. Have at least five years of climbing experience. Certified and current in First

Aid and CPR.

Preferences: Possession of Wilderness First Responder or Wilderness EMT certification.

Send Resume to: Prescott Municipal Outdoor Recreation Center

307 S. Virginia St.

Prescott, AZ 86303

Prescott Municipal Outdoor Recreation Center is an Equal Opportunity Employer that does not discriminate on the basis of race, religion, color, sex, national origin, age, handicap, or any other non-job related reasons.

In compliance with the Americans with Disabilities Act (ADA) Arizona State Parks will make reasonable accommodations during any and all phases of the selection process for individuals with a disability. Please contact the State Parks Human

Resources Manager at (602) 542-6900, by the resume deadline date of this announcement to request accommodations.

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D.

Performance Appraisal (Hammersley, 2001c).

Employee name:

Job title:

Reviewer:

Review date:

EMPLOYEE PERFORMANCE EVALUATION

________________________________________________

________________________________________________

________________________________________________

________________________________________________

1.

Overall Job Performance

(In responding, give specific examples of strengths and weaknesses as often as possible.)

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

2.

General Quality of Work

(Focus on accuracy, attention to detail, originality, timeliness, organization, degree of supervision needed to accomplish tasks)

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

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3.

Dependability

(Focus on attendance, punctuality, attentiveness, ability to follow instructions, ability to meet deadlines)

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

4.

Job Knowledge

(Focus on level of knowledge and skills required for the job, willingness to take the initiative in tackling new tasks)

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

5.

Personality

(Focus on cooperativeness, leadership, decision making skills, ability to work for and with others, ability to professionally handle conflicts)

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

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6.

Communication Skills

(Focus on ability to use language effectively, assertion, ability to express ideas clearly and grammatically, command of oral and written language, ability to explain concepts to others)

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

7.

Management Ability

(Focus on ability to identify problems, ability to creatively solve problems, ability to plan, assign and schedule workload, ability to guide an individual or group to complete a task)

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

8.

Other Job Requirements

(Focus on other responsibilities as an employee of Prescott Municipal Outdoor Recreation

Center’s: public contact, self-development, quality control, ability to stay within cost guidelines)

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

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9.

Performance Summary

What are the employee's outstanding strengths?

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

What are the employee's weaknesses?

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

Specific accomplishments and changes since last performance review:

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

10.

Goals For Improvement

What can the employee do to be more effective or make needed improvements?

________________________________________________________________________

________________________________________________________________________

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________________________________________________________________________

________________________________________________________________________

What steps could the employee take to improve?

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

What additional training or equipment would be helpful for the employee?

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

In what ways could the employee’s job be changed to make better use of the skills and abilities?

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

11.

Employee Feedback. [To be completed by the employee.]

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What are your most important accomplishments on the job since last performance review?

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

What are your weakest job performance areas, or those most in need of improvement?

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

Are there any other work concerns you would like to discuss?

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

12.

Subsequent Review

Date scheduled for next review: _______________________________________

Particular areas targeted for improvement:

________________________________________________________________________

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________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

Employee Signature: ________________________________________________

Date: ________________________________________________

Supervisor's Signature: ________________________________________________

Date: ________________________________________________

E.

Employee Benefit Plan (Hammersley, 2001d).

Percentages of Salary:

Worker’s Compensation:

Unemployment Compensation Fund:

Retirement Plan (401k):

Health Insurance:

Total Benefit Rate:

1.07%

0.32%

12.00%

6.00%

19.39%

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Sakai 19

3. Budgeting

A.

Revenues and Expenses Line Item Budget (for the month of May)

Line Item

Revenues

Registration Fees:

Bike Maintenance Workshop

Bouldering Workshop

Grand Canyon Hike

Mountain Bike Ride

Nature Education

Paintball Workshop

Rainbow Bridge Tour

Rock-Climbing Workshop

Senior Hiking

Wilderness First Responder (WFR) Certification

Total Registration Fees

Total Revenues

Expenses

Payroll (Full time)

Payroll (Part time)

Payroll Taxes / Benefits

Social security

Projected Budget

$3,375.00

$4,500.00

$2,250.00

$2,250.00

$1,125.00

$4,500.00

$1,125.00

$4,500.00

$2,250.00

$4,000.00

$29,875.00

$29,875.00

$12,800.00

$1,111.04

$5,120.00

Medicare

FUTA

AZ withholding

Worker’s comp (Full time employee only)

Unemployment comp (Full time employee only)

401k (Full time employee only)

Health insurance (Full time employee only)

Total Payroll Taxes / Benefits

Repairs / Maintenances:

Facility

Program equipment

Van maintenance

Total Repairs / Maintenances

Publicity

Fliers

Newsletters

Press releases

Total Publicity

Supplies

Office

Cleaning

Total Supplies

Utilities

Electricity

Gas

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$80.00

$100.00

$20.00

$200.00

$200.00

$200.00

$100.00

$259.84

$1,111.04

$4.12

$136.96

$40.96

$1,536.00

$768.00

$4,967.96

$1,000.00

$500.00

$500.00

$2,000.00

$200.00

$400.00

Water

Telephone

Trash

Gasoline

Total Utilities

Total Expenses

Total Revenues

Net Profit

Sakai 21

$75.00

$100.00

$50.00

$200.00

$725.00

$26,212.96

$29,875.00

$3,662.04

Sakai 22

B.

Capital Budget

Prescott Municipal Outdoor Recreation Center Capital Budget 2002 – 2005

Description

Resurface climbing tower

Repaint Administration building

Purchase new van

Repave parking lot

2002

$4,000.00

2003

$2,000.00

2004 2005

$50,000.00

$3,500.00

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4. Policies & Procedures

A.

Personal Grooming and Dress Code Policy

As an employee of PMORC, you are expected to dress in a professional manner when dealing with participants. You must understand that you are a role model for many of the participants you come across each day. The following lists provide a general idea of appropriate and inappropriate attire.

Appropriate Attire:

Clothing that are appropriate for the specific activity

Covered tattoos

Few body jewelry including body piercing, which shouldn’t be found anywhere but ears, with no more than two pieces on each ear.

Closed toed shoes (for safety in the outdoors)

Inappropriate Attire:

Uncovered tattoos

Transparent, or semi-transparent clothing

Body jewelry other than ear rings.

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B.

Personal Grooming and Dress Code Policy Memo

TO:

FROM:

SUBJECT:

DATE:

MEMORANDUM

All Staff Members Including Both Full Time and Part Time Employee

Junji Sakai

Personal Grooming and Dress Code Policy

April 19, 2002

We have recently developed a new Personal Grooming and Dress Code Policy for the

Prescott Municipal Outdoor Recreation Center. It will be implemented immediately; however, we feel that it will be under an ongoing revision. At any rate, I would like to introduce you to the new Personal Grooming and Dress Code Policy.

First of all, the importance of our appearance is obvious. As we serve for Prescott and the neighboring community as recreational professionals, we are role models to the community, one way or another. How we dress will have an impact on our program participants. Therefore, we should be conscious of not only the way we act or talk, but also the way we dress.

The definition of appropriate attire may differ from one person to another. The Personal

Grooming and Dress Code Policy will assist you in defining what is appropriate and what is not.

For instance, you should always wear clothes that are appropriate for the type of activity you teach or lead. Tattoos should be covered. Moreover, for safety reasons, closed toed shoes are recommended in the outdoors.

As indicated earlier, the policy is still undergoing revision. Please pay a close attention to the policies, as it will be updated periodically.

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C.

Accident Procedure

ACCIDENT PROCEDURE #1 (Indoor or Front-country)

1.

Assess the situation, and call for help. Call 911 if there is a need and a phone near by.

2.

Never leave the patient alone.

3.

Stabilize, and wait for the EMT to arrive.

4.

Document the injury / accident in the log.

5.

Notify supervisor.

6.

Avoid news media.

ACCIDENT PROCEDURE #1 (Backcountry)

1.

Assess the situation, and call for help using radio, or other communication devices.

2.

Never leave the patient alone.

3.

Stabilize, and wait for rescue, or take the evacuation route depending on the situation.

4.

Document the injury / accident in the log.

5.

Notify supervisor.

6.

Avoid news media.

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D.

Employee Code of Ethics (Hammersley, 2001a).

Introduction:

The Prescott Municipal Outdoor Recreation Center is dedicated to provide outdoor recreation opportunities to the community members in an effort to maximize their quality of life. Therefore, we are role models to the community, one way or another. For this reason and for the well being of the organization, you are strictly expected to follow this Employee Code of Ethics.

Any violation of this Employee Code of Ethics may result in disciplinary action, up to and including termination of employment.

Performance of Duties:

Employees should perform official duties diligently during working hours with courtesy and respect for the public and for co-workers and without bias or prejudice, manifested by words or conduct, based upon race, religion, national origin, gender, sexual preference, disability, or political affiliation.

Abuse of Position:

No employee should use or attempt to use his or her official position to secure unwarranted privileges or exemptions.

Each employee should use the public resources, property and funds under the employee's control responsibly and for the public purpose intended by the law and not for any private purpose.

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5. Grant Application

Handspring Foundation Cash Grants Application Form (Handspring, 2002a)

Organization Name

Organization Address

Contact Name and Title

Telephone Number

Fax Number

Friends of Prescott Municipal Outdoor Recreation Center _

703 N. Virginia St., Prescott, AZ, 86303 _______________

Junji Sakai ______________________________________

(928) 774-6144___________________________________

(928) 774-6166___________________________________

E-Mail

Website Address

Amount of Request

friendsofpmorc@aol.com __________________________

N/A ____________________________________________

$5,000.00 _______________________________________

Organization Information

7.

Please describe your organization’s primary mission, a brief history of your organization, current goals and how they fit one or more of the Handspring Foundation’s focus areas.

The Prescott Municipal Outdoor Recreation Center’s (PMORC) mission is to provide outdoor recreation opportunities to the community members in an effort to maximize their quality of life. The PMORC was established in 1998, and we have been a strong leader in the community as an outdoor educator. One of our current goals is to obtain the involvement of the “Youth at-risk” with our programs. We believe this goal fits the Handspring Foundation’s focus as we serve the youth with the use of outdoor recreation resources.

8.

What is/are the issue(s) to be addressed by this proposal to the Handspring Foundation?

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Describe the work you have done to substantiate the need for your program(s) or service(s).

Since 1998, we have served the community as well as the youth through outdoor recreation opportunities. These recreation opportunities we provide are done through outdoor trips, informative lessons in a classroom setting, or at the climbing gym. We feel the strong need of our programs, as the recreation opportunities keep the “Youth at-risk” from the risk itself.

9.

Describe the objectives of this program/project, your projected outcomes, use of grant funds, implementation timeline and, most importantly, your methods of evaluation. Tell us about those you serve and where you serve them.

The PMORC’s primary objective with the current “Youth at-risk” programs for is to make a change in their life with their involvement in the outdoors. These youth we server are those in the general Prescott region, including Chino Valley, and

Prescott Valley. The grant funds will be used to further expand, and improve the existing programs. With an additional $5,000 from the grant fund, we expect not only a change in the type of programs we could offer, but also a minimum of 50% increase in participation. As to the timeline, as soon as we receive the funding, we would immediately implement the grant into the “Youth at-risk” budgets. A quasi-experimental design will be used for the evaluation comparing the “Youth at-risk” that were exposed to our program, and those who weren’t.

10.

What other groups or organizations partner with you or will be served by this program/project? How will this program/project avoid duplicating services?

Currently there are no partnerships with other organizations; however, we have a

Sakai 29 very strong support from the community including the local school district, and the city. Therefore, we do not have any conflict with other organizations either.

11.

What is your program/project’s budget? Cite committed or pending funding for the program/project.

Currently, the program budget for this particular focus is $2987.50.

Attachments

1.

Name(s) and qualifications of the person(s) administering the grant.

Junji Sakai, Program Director.

2.

Names and affiliations of the organization’s Board of Directors.

NA.

3.

Copy of your organization’s 501[c]3 letter (or overseas/international equivalent).

NA.

4.

Organization’s current fiscal year budget.

NA.

5.

Copy of organization’s current audited financial statement. If you do not have an audit report, please list your current sources of financial support, and amounts received from each during the current fiscal year.

NA.

6.

Copy of your organization’s non-discrimination policy.

Prescott Municipal Outdoor Recreation Center is an Equal Opportunity Employer that does not discriminate on the basis of race, religion, color, sex, national origin, age, handicap, or any other non-job related reasons.

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7.

List of Handspring employee(s) and their involvement with the organization, if applicable.

NA.

Grant Guidelines (Handspring, 2002b):

Handspring Foundation is particularly interested in organizations and programs that are directed towards the following:

organizations specifically serving high-risk youth that solely utilize the arts, technology or sports

direct services related to children’s health (e.g. immunization campaigns, food programs)

direct services for children who are victims of abuse or neglect, including direct services to children in foster care

homeless shelters serving families with children or youth (infants - age

18)

The eligibility criteria are as follows:

1.

Organizations must be a non-profit, tax-exempt organization per

Section 501[c]3 of the Internal Revenue Code and be a public charity

(or overseas/international equivalent.)

2.

The focus of the organization fits within the Handspring Foundation's guiding principles/focus areas.

3.

Grants will be made for specific programs or projects that accomplish most or all of the following objectives: develop self-reliance, character or self-esteem, leverage existing resources within the larger

Sakai 31 organization and community and avoids duplication of services; foster collaboration by various organizations to achieve a greater impact; empower individuals to improve their lives; test highly promising new ideas for greater program or cost effectiveness; benefit the local or global community; make a significant, positive, long-term impact on the people/community served.

4.

There are no geographic restrictions on cash grant proposals.

5.

Up to 50% of grant funds will be targeted to provide operating funds for exemplary, established program activities.

6.

Overhead expenses must not exceed 20% of the total operating budget.

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References

Hammersley, C. (2001a). Conditions of Employment Code of Ethics . Retrieved from http://www.prm.nau.edu/prm426/conditions_of_employment.htm

Hammersley, C. (2001b). Job Vacancy Announcement . Retrieved from http://www.prm.nau.edu/prm426/job_vacancy_announcement_sample.htm

Hammersley, C. (2001c). Performance Appraisal Sample 2.

Retrieved from http://www.prm.nau.edu/prm426/performance_appraisal_sample_2.htm

Hammersley, C. (2001d). Employee Benefits and Payroll Tax Guidelines.

Retrieved from http://www.prm.nau.edu/prm426/employee_benefits_and_payroll_tax.htm

Handspring (2002a). Cash Grants: Eligibility Requirements. Retrieved from http://www.handspring.com/company/foundation/cashgrants_eligibility.jhtml

Handspring (2002b). Handspring Foundation Cash Grants Application Form. Retrieved from http://www.handspring.com/company/foundation/cashgrantform.pdf

Kraus, R. G., Curtis, J. E. (2000). Creative Management in Recreation, Parks, and Leisure

Services (6th ed.). Boston: McGraw-Hill.

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