INDIANA ASSOCIATION OF COMMUNITY CORRECTIONS ACT COUNTIES RESIDENTIAL ADVISORY COMMITTEE GUIDELINES FOR COMMUNITY CORRECTIONS ADULT RESIDENTIAL SERVICE PROVIDERS IN COOPERATION WITH THE INDIANA DEPARTMENT OF CORRECTION (Revised 09/19/02) (Revised 03/10/05) (Revised 10/13/05) (Revised 06/27/08) (Revised 03/15/11) (Revised 06/21/13) Table of Contents SECTION ONE .............................................................................................................................. 3 MISSION STATEMENT............................................................................................................... 3 RESOLUTION ............................................................................................................................. 4 COMMITTEE HISTORY ............................................................................................................. 5 PROCEDURAL RULES FOR THE RESIDENTIAL ADVISORY COMMITTEE ........................ 6 ARTICLE I: MEMBERSHIP ..................................................................................................... 6 ARTICLE II: OFFICERS .......................................................................................................... 7 ARTICLE III: MEETINGS ........................................................................................................ 7 VISITATION GUIDELINES ......................................................................................................... 8 COURTESY SUPERVISION ....................................................................................................... 9 ACCEPTANCE OF CUSTODY.............................................................................................. 10 TRANSFER OF CUSTODY ...................................................................................................... 11 DEFINITIONS............................................................................................................................ 12 SECTION TWO ............................................................................................................................ 13 SAFETY ..................................................................................................................................... 13 SECURITY ................................................................................................................................. 21 ORDER ..................................................................................................................................... 26 CARE ........................................................................................................................................ 27 PROGRAM AND ACTIVITIES ............................................................................................... 36 JUSTICE .................................................................................................................................... 40 ADMINISTRATION AND MANAGEMENT .......................................................................... 45 SECTION THREE .......................................................................................................................... 64 Facility Visitation Report ..................................................................................................... 64 2 SECTION ONE MISSION STATEMENT To establish and promote guidelines for Adult Community Residential Service Providers receiving funds under IC 11-12. This effort is in response to the recognized need by corrections professionals for reasonable and uniform guidelines for all correctional components of the criminal and juvenile justice system. (Adopted 12/15/94) (Reviewed 10/21/99) 3 RESOLUTION Community Corrections Programs receiving funding pursuant to IC 11-12, greeting: Be it resolved that guidelines as developed and attached hereto as Exhibit 1. by the Residential Standards Committee for free-standing residential facilities which, for the purposes of this resolution and these guidelines, shall be defined as those facilities receiving funds under IC 11-12, not operated by a County Sheriff, and not located in a County Jail, be adopted. Be it further resolved that the Residential Standards Committee shall become a permanent “Residential Advisory Committee” composed of and limited to one representative from any county with a free-standing residential facility receiving funding under IC 11-12. The representative of this Advisory Committee will be selected by the chief executive of the respective county’s program. It is recommended that the Indiana Department of Correction be represented by the Director of Community Corrections/Adult and the Supervisor of Jail Inspection Services. Be it further resolved that the Advisory Committee shall establish a procedure to promote implementation of the guidelines and provide technical assistance to all programs, including on-site visitations and critiques. The Advisory Committee shall also develop a process to assist programs in their efforts to comply with the established guidelines. The responsibility to review, update, or change the Residential Guidelines shall also be maintained by the Advisory Committee. Approved By: Indiana Association of Community Corrections Act Counties Board of Directors January 27, 1995 4 COMMITTEE HISTORY The Residential Advisory Committee was established in the summer of 1991 in Brown County, Indiana as a direct result of the firm belief held by Indiana Department of Correction (IDOC) Commissioner James Aiken that professional operating standards were imperative for residential programs receiving funding under IC 11-12. The committee first met during the Indiana Association of Community Corrections Act Counties’ (IACCAC) Summer Business Meeting as a joint effort on the part of the IDOC and IACCAC to institute a formalized process for guideline development. The initial committee membership included representatives from the Indiana Department of Correction, Knox County Community Corrections, Lake County Community Corrections, Hamilton County Community Corrections, and Vanderburgh County Community Corrections. This group, after research and review of current literature, proceeded with the development of the material contained in this document. FOUNDING MEMBERS Mike Brown Robert Hatton Harris Howerton Gary Paarlberg Walt Smith Ralph Watson 5 PROCEDURAL RULES FOR THE RESIDENTIAL ADVISORY COMMITTEE ARTICLE I: MEMBERSHIP Sections 1. Eligible Voting Member An eligible member shall be defined as any one of the following: 1. One person per agency that has been designated in writing to the committee chair by the respective Community Corrections Director of any county with a free-standing residential facility receiving funds under IC 11-12. 2. IDOC Director of Community Corrections or designee thereby. 3. Director of Field Audits/ACA Accreditation. Section 2. Member A voting member shall be defined as any eligible member who has participated in a minimum of one committee activity during the past calendar year, with committee activity defined as any one of the following: 1. An official committee meeting. 2. Participation in a facility visitation. 3. Hosting of a facility visitation. A member shall be defined as any eligible staff who participates in a minimum of two facility visitations during the Indiana Department of Correction Grant Cycle. Section 3. Ex-Officio Member Any previous member of the committee who has been chosen by majority vote to continue participation in committee work. Section 4. Advisory Member Advisory member shall be defined as any other individual the committee deems appropriate. 6 ARTICLE II: OFFICERS Section 1. Officers The officers of the Residential Advisory Committee shall consist of a chairperson and secretary. Section 2. Chairperson The chairperson shall preside at all meetings of the committee and shall have and perform all other powers and duties customary to the office. Section 3. Secretary The secretary shall be the custodian of the papers and records of the committee. The secretary shall keep the minutes of the meetings of the committee and shall perform any other duties customary to the office. Section 4. Selection of Officers and Term of Office The members of the committee shall annually elect from its members a chairperson and secretary. The term of office shall be one year. Individuals may serve an unlimited number of consecutive or non-consecutive terms of office. Election of officers shall take place during the first meeting within the last quarter of each calendar year. ARTICLE III: MEETINGS Section 1. Regular Meetings Meetings shall be held at least annually. A notice of 30 days shall be given to all members prior to a regular meeting. Section 2. Special Meeting The chairperson and/or three members may call a special meeting of the committee. A notice of 48 hours shall be given to all members prior to a special meeting. Section 3. Quorum A majority of the voting membership of the committee shall be necessary to constitute a quorum for the transaction of any business. A majority vote of the voting members present shall be required to pass a motion. 7 Section 4. Manner of Voting The voting on all questions coming before the committee shall be by “yeas” and “nays” and such vote shall be entered into the minutes of the meeting. Action of the committee is not official unless it is authorized at a regular or special meeting by a majority of the members present at the meeting. Written ballot can be requested by motion. VISITATION GUIDELINES The committee will be divided into two teams with a minimum of three members. Each team will be responsible for visiting the facilities of their team members. Unavailability of a sufficient number of members to conduct a visitation may be remedied by substitution of members from the other team. The teams are composed of the following: North Cass County Elkhart County Hamilton County Jasper County Lake County LaPorte County Madison County St. Joseph County Tippecanoe County Whitley County South Bartholomew County Clark County Dubois County Fayette County Greene County Hancock County Hendricks County Johnson County Marion County Vigo County Wabash County Each team member will conduct a minimum of two visitations per year. A letter to the committee chair from the local community corrections’ director initiates a visitation. At the time of the visitation, each facility is expected to provide the team a copy of their policy and procedures, a building floor plan (if available), and documentation of health and safety inspections ad reports. At the participating county’s discretion, they may provide verification of activities, but the verification must be immediately available at the time of the visit. Following a visitation, each team will compile a report and submit it within 30 days of the visit. This report will be developed after the following has occurred: - A site visitation An exit interview with the facility representative An offer to meet with the local Advisory Board 8 The report will be sent to the following: - Agency Director Advisory Board President IDOC IACCAC COURTESY SUPERVISION RECOMMENDED GUIDELINES FOR COURTESY SUPERVISION For those agencies interested in courtesy supervision of participants in residential programs, the Residential Advisory Committee suggests the following guidelines: 1. The purpose of courtesy supervision is to focus on issues relating to residence, employment, and family preservation. 2. The receiving county may reserve the right to require the following prior to acceptance: courtesy supervision agreement form, risk/needs assessment, Pre-sentence Investigation Report, and a pre-placement interview. 3. If the receiving and/or sending county is a Community Corrections Act county in accordance with IC 11-12, then the courtesy supervision request shall be coordinated through the local community corrections agency. 4. If the courtesy supervision is accepted by the receiving county, the participant shall follow the program rules and regulations of the receiving county. 5. Prior to admission into the program the receiving agency shall have in its possession a signed and sealed sentencing order which includes the following: identification of receiving agency, no special condition inconsistent with the receiving agency’s program capacities, length of sentence, any prior credit time, offense and class for which participant is being sentenced, and any other special conditions. 6. The participant’s failure to comply with the rules and regulations of the receiving agency may result in their removal as outlined in the courtesy supervision agreement form. 9 ACCEPTANCE OF CUSTODY COMMUNITY CORRECTIONS Notice of Custody Acceptance/Non-acceptance Sentencing Authority: Receiving Authority: Re: Cause No.: (Participant’s Name) The Receiving Agency has in its possession a duly signed Transfer of Custody Request for the above-named participant. Accompanying documentation includes: Pre-Sentence Investigation report Risk assessment/evaluation report Medical/psychological reports provided by Sentencing Authority Sentencing consultant report If the participant is found acceptable for placement, the Receiving Agency will, upon receipt of sentencing order, schedule the participant for admission to its facility. The Receiving Agency will enforce the participant’s compliance with all agency rules and policies and will immediately notify the Sentencing Authority or its agent of participant non-compliance. The Receiving Agency herein accepts the above-named participant for admission. Date: Signature: (Agency Representative and Title) The Receiving Agency finds the above-named participant unacceptable for admission for the following reason(s): Date: Signature: 10 (Agency Representative and Title) TRANSFER OF CUSTODY COMMUNITY CORRECTIONS Transfer of Custody Request Sentencing Authority: Receiving Authority: Re: Cause No.: (Participant’s Name) It is the wish of this sentencing authority that the above-named participant be placed in the Residential/Work Release program operated by the Receiving agency. The requested placement is desired for the following reason(s): Prior to acceptance, the Receiving Agency will receive a copy of this Court’s Pre-Sentence Investigation report and will be provided with the opportunity to conduct an interview and risk assessment evaluation of the participant, as it deems necessary. Upon acceptance and prior to placement, the Receiving Agency will receive an official copy of the sentencing order which will include: 1. 2. 3. 4. 5. The offense and class for which the defendant is sentenced. The name of the Receiving Agency as the custodial authority. The length of the sentence. The amount of prior credit to be received. No conditions in conflict with the normal capabilities or policies of the Receiving Agency. 6. An order to the participant to report for admission as directed by the Receiving Agency. The participant will be required to remain in compliance with all rules and policies of the Receiving Agency which is herein assured that this Sentencing Authority will arrange immediate transfer and transport of the participant upon notice of noncompliance and request for removal. Date: Signature: (Sentencing Authority) 11 DEFINITIONS Agency – The unit of a governing authority that has direct responsibility for the operations of a corrections program, including the implementation of policy as set by the governing authority. Agency Administrator – The administrative officer appointed by the governing authority or designee who is responsible for all operations of the agency. Case Management Record – Information concerning the individual’s delinquent or criminal, personal, and medical history and behavior and activities while in custody. It should include, but not be limited to, intake information, case information from referral source, case and social history, release of information forms, medical questionnaire, progress reports, current employment data, acknowledgement of receipt of program rules and disciplinary policy, sentencing order, grievance and disciplinary record, referrals to other agencies, and discharge information. Facility – A place, institution, building (or part thereof), set of buildings, or areas (whether or not enclosing a building or set of buildings) that is used for the lawful custody and/or treatment of individuals. Facility Administrator – Any official, regardless of local title, who has the direct responsibility for managing and operating the facility. Sleeping Area – Room(s) for which the primary purpose is sleeping. Unencumbered Space – The floor area that is not occupied by fixed equipment, beds, furniture, or other primarily stationary items. Volunteer – Any individual who donates his or her time and effort to enhance the activities and programs of the agency. 12 SECTION TWO Rev. June 21, 2013 I. SAFETY SAFETY GOAL: Provide a safe environment for the community, staff, and participants. EXPECTED PRACTICES S-1 Water Supply 1. The facility’s potable water source and supply are sanitary and are approved by a qualified, independent agency or individual to be in compliance with jurisdictional laws and regulations. S-2 Is the facility’s potable water source in compliance with jurisdictional laws and regulations? Y N NA Sanitation 1. The facility complies with the sanitation and health codes of the jurisdiction having authority. Does the facility comply with local sanitation and health codes? Y N NA 2. Sanitation and safety inspections are conducted weekly. Inspection results are reviewed, and deficiencies are corrected. Are documented sanitation and safety inspections conducted? Y N NA 3. Waste is disposed of properly in accordance with an approved plan by the appropriate regulatory agency. Does the facility provide for trash removal? Y N NA Is the facility’s waste disposal plan in accordance with the local regulatory agency? Y N NA 13 4. Vermin and pests are controlled. Does the facility provide for vermin and pest control? Y N NA S-3 Housekeeping 1. The facility is clean and in good repair, and a housekeeping and maintenance plan is in effect. Is the facility clean? Y Is the facility in good repair? Y N NA N NA Is there a housekeeping and maintenance plan? Y N NA S-4 Environmental Conditions 1. Documentation is provided by a qualified, independent source that lightning is at least 20 foot candles at desk level and in personal grooming areas. Does the facility have lighting of at least 20 foot candles in reading and grooming areas? Y N NA 2. Air circulation is at least fifteen cubic feet of outside or recirculated filtered air per minute per person. Does the facility have ventilation of at least 15 cubic feet of outside or recirculated filtered air per minute per resident? Y N NA S-5 Physical Plant 1. The facility conforms to all applicable building codes and applicable federal laws. Does the facility conform to all applicable building codes and federal laws? Y N NA 14 2. The facility is not crowded. The number of participants does not exceed the facility’s rated bed capacity. Does the facility exceed its rated bed capacity? Y N NA Comments: 3. Space is provided for janitorial supplies in one or more locations that are accessible to the living and activity areas. Does the facility have space provided for janitorial supplies? Y N NA Are these supplies accessible to the living and activity areas? Y N NA 4. Participants have access to operable showers with temperaturecontrolled hot and cold running water; a minimum of one shower for every eight participants, unless national or state building or health codes specify a different ratio. Water for showers is thermostatically controlled to temperatures ranging from 100 degrees Fahrenheit to 120 degrees Fahrenheit to ensure the safety of participants and to promote hygienic practices. Does the facility have one operable shower or bathing facility for every eight participants, water of a temperature between 100 and 120 Fahrenheit, and laundry facilities available to all participants? Y N NA S-6 Housing Areas 1. Participants have access to writing and seating space. Does the facility have seating and writing space for all participants? Y N NA 2. Male and female participants do not occupy the same sleeping room. Does the facility have separate sleeping space for males and females? Y N NA 15 3. Participants are permitted to decorate their living and sleeping quarters with personal possessions. Rules are available to all participants and staff. The rules are reviewed annually and revised as necessary. Does the facility allow participants to decorate their living and sleeping quarters with personal possessions? Y N NA Are these rules available to all participants and staff? Y N NA S-7 Are these rules reviewed annually and revised as necessary? Y N NA Vehicles 1. An annual safety inspection of all vehicles is conducted by qualified individuals and in accordance with state statuses for any vehicle that is owned, leased, or used in the operation of the facility. Are the facility’s vehicles inspected annually by a qualified individual? Y N NA 2. Safety repairs are completed immediately. Vehicles are not used until repairs are made. Are safety repairs completed immediately on facility vehicles? Y N NA Are vehicles not used until repairs are made? Y N NA 3. Vehicles are operated by licensed drivers. Are vehicles only operated by licensed drivers? Y N NA 4. Vehicles and drivers are insured in conformance with state statues. Are facility vehicles and drivers insured in conformance with state statues? Y N NA 16 S-8 Emergency Plan 1. Emergencies are analyzed and the results used to initiate or revise policy and/or procedure to prevent future occurrences. Does the facility review emergencies and use the results to initiate or revise policy? Y N NA 2. There is a written emergency plan which includes an evacuation plan to be used in the event of a major emergency. The plan is reviewed annually and updated as necessary. The plan includes the following: Comments: Does the facility have written emergency plans? a. Are they reviewed annually? b. Do they include the location of the building/room floor plans? c. Does the facility have exit signs and directional arrows that are easily seen and read? d. Are evacuation routes posted in conspicuous places in the facility? Y N NA 3. Evacuation drills are conducted on each shift at least once every quarter and are conducted when the majority of participants are present. Are emergency evacuation drills conducted? Y N NA Are they conducted at least quarterly? Y N NA Are they conducted when the majority of the participants are present? Y N NA 4. All facility personnel are trained in the implementation of written emergency plans. Is staff trained in the implementation of the emergency plans? Y N NA 17 5. Emergency plans are disseminated to appropriate local authorities. Are the emergency plans disseminated to appropriate local authorities? Y N NA 6. There is a written work stoppage or job action plan. Copies of this plan are available to appropriate supervisory personnel who are required to familiarize themselves with its contents. Does the facility have a written stoppage or job action plan? Y N NA Is the plan available to appropriate supervisory personnel? Y N NA Comments: 7. The facility operates continuously in the event of employee work stoppage or other job action. Does the facility continuously operate in the event of an employee work stoppage or other job action? Y S-9 N NA Fires 1. Comply with the regulations of the fire authority having jurisdiction. Does the facility comply with the regulations of the fire authority having jurisdiction? Y N NA 2. There is a written evacuation plan to be used in the event of a fire. The plan is certified by a qualified, independent agency or individual trained in the application of national fire safety codes. The plan is reviewed annually, revised as necessary, and reissued to the local fire jurisdiction. The plan includes the following: Location of building/room floor plan Use of exit signs and directional arrows that are easily seen and read Locations of publically posted plan 18 Does the facility have written fire evacuation plans? a. Are they are certified by a qualified agency? b. Are they reviewed annually? c. Do they include the location of the building/room floor plans? d. Does the facility have exit signs and directional arrows that are easily seen and read? e. Are fire evacuation routes posted in conspicuous places in the facility? Y N NA Comments: 3. A qualified person conducts fire inspections at least quarterly or at intervals approved by the fire authority having jurisdiction, following the procedures stated for variances, exceptions, or equivalences. Equipment is tested as specified by the manufacturer or the fire authority, whichever is more frequent. Does the facility conduct quarterly fire inspections? Y N NA Are these inspections conducted by a qualified person? Y N NA Is fire protection equipment tested as specified by the manufacturer or the fire authority, whichever is more frequent? Y N NA 4. Secure an annual inspection of the facility by the authority having jurisdiction or other qualified person(s). Has the facility administrator requested an annual inspection of fire and safety equipment? Y N NA Has the inspection been done within the previous 12 months? Y N NA 5. A fire prevention plan provides for the protection service. Does the facility have a fire prevention plan that provides for fire protection services? Y N NA 19 6. Provide fire protection equipment at locations throughout the facility as approved by the fire authority that has jurisdiction. Does the facility provide fire protection equipment at locations throughout the facility as approved by the fire authority that has jurisdiction? Y N NA 7. Furnishings comply with fire safety performance requirements. Do the facility’s furnishings comply with fire safety performance requirements? Y N NA 8. Handle and store all flammable materials safely. (a) Where smoking is permitted, provide noncombustible receptacles for smoking materials and separate containers for other combustible refuse at accessible locations throughout the living quarters. (b) Provide special containers for flammable liquids and for rags used with flammable liquids. (c) Empty and clean all receptacles and containers daily. Does the facility handle and store all flammable materials safely? If the facility permits smoking, does it provide non-combustible receptacles and separate containers for other combustible refuse at accessible locations throughout the living quarters? Does the facility provide special containers for a flammable liquids and rags used with flammable liquids? Does the facility empty and clean all receptacles and containers daily? Y N NA S-10 Toxic and Caustic Materials 1. Control the use and storage of all toxic and caustic materials. Does the facility control the use and storage of all toxic and caustic materials? Y N NA 2. Train staff and participants in the proper use of safe handling of toxic and caustic materials. Does the facility train all staff and participants in the proper use of safe handling of toxic and caustic materials? Y N NA 20 II. Security SECURITY GOAL: Protect the community, staff, and participants from harm. EXPECTED PRACTICES SC-1 Facility Access 1. Movement of visitors is monitored and controlled. Does the facility monitor and control the movement of visitors? Y N NA SC-2 Staffing 1. The facility administrator and/or governing authority systematically determine(s) and reviews staffing requirements at least annually. Is there a staffing plan? Y N NA Does the facility administrator and/or governing authority systematically determine and review staffing requirements at least annually? Y N NA Comments: 2. Staff is available in the facility 24 hours a day to respond to participant needs. Is staff available to respond to participants needs? Y N NA 3. When both males and females are housed in the facility, at least one male and one female staff member are on duty at all times. If males and females are housed in the same facility, is there at least one male and one female staff member available at all times? Y N NA Does agency comply with PREA Standards? Y N 21 NA 4. If employees’ contracts are governed by civil service or unions, procedures provide for provisional appointments to ensure that shortterm personnel, both full-time and part-time, can be available during emergencies. Is there a plan to ensure that short-term personnel, both full-time and part-time, can be available during emergencies if employee contracts are governed by civil service or unions, and procedures for provisional appointments? Y N NA SC-3 Risk Assessment 1. A risk assessment is conducted for each participant either prior to admission or within two business days of admission or a policy that requires a risk assessment be completed within a specified number of days of admission. Is there a risk assessment conducted for each participant? Y N NA Is the assessment conducted within seven business days of the participant’s admission? Y N NA Is there a policy that requires a risk assessment be completed within a specified number of days of admission? Y N NA 2. The program advises the referring authority when a prospective participant is not accepted into the program, stating specific reasons. When a prospective participant is not accepted into the program, does the facility provide the referring authority notice stating specific reasons? Y N NA SC-4 Records 1. Information about routine operations and unusual incidents that occur at all locations in the facility are consistently recorded. (a) Facility staff maintains a permanent log. (b) Facility staff prepares shift reports. Are routine operations and unusual incidents consistently recorded? Y N NA 22 Does the facility require facility staff to maintain a permanent log? Y N NA Does the facility require facility staff to prepare shift reports? Y N NA SC-5 Weapons 1. Possession and use of weapons is prohibited in the facility except in the case of an emergency. Does the facility have a weapon policy for staff? Y N NA Does the facility prohibit the possession and/or use of weapons except in the case of an emergency? Y N NA SC-6 Participant Accountability Absconders are detected and promptly reported. Timely notification is made to the facility with jurisdiction over the participant and others are appropriate. Does the facility have a system of accountability for participants temporarily outside of the facility? Y N NA Does the facility have a system for physically counting participants? Y N NA Are these counts conducted at least three times per day? Y N NA Does the staff monitor participants entering and exiting the facility? Y N NA Does the facility have a system for detecting and promptly reporting absconders? Y N NA Is there a policy for timely notification of absconders to the agency of jurisdiction? Y N NA 23 SC-7 Use of Force 1. A written report is prepared following all uses of force and is submitted to the facility administrator. The report details all circumstances, lists those involved, including witnesses, and describes medical services provided. Does the facility provide written documentation of all uses of force? Y N NA Is this documentation submitted to the facility’s administrator? Y N NA Does this report include all person involved, including witnesses, and describe medical services provided? Y N NA 2. Persons injured in an incident immediately receive a medical examination and treatment. Does the facility provide immediate medical examination and treatment to persons injured in an incident? Y N NA 3. The use of force incidents are investigated and findings are aggregated and analyzed. Does the facility investigate use of force incidents? Y N NA Are the findings from the investigation aggregated and analyzed? Y N NA SC-8 Contraband 1. The contraband policy is provided to staff and participants. Does the facility have a contraband policy? Y N NA Is this policy provided to staff and participants? Y N NA Comments: 24 Searches are conducted to control contraband. Does the facility conduct searches to control contraband? Y N NA 2. All physical evidence obtained in connection with a violation of law and/or facility regulation is preserved, controlled, and disposition made. At a minimum, procedures address chain of custody, evidence handling, and location and storage requirements. Does the facility have a policy regarding the collection of evidence obtained in connection with a violation of law and/or facility rule? Y N NA Does this policy address chain of custody, evidence handling, and the location/storage requirements? Y N NA SC-9 Participant Searches 1. Manual or instrument inspection of body cavities is conducted only when there is reason to do so and when authorized by the facility administrator or designee. Does the facility have an participant search policy? Y N NA Are body cavity searches conducted only when there is reason to do so, with authorization by the facility administrator? Y N NA 2. Inspection of body cavities is conducted in private by healthcare personnel. Are body cavity searches only conducted in private by healthcare personnel? Y N NA 3. Only staff members of the same sex as the participant participate in strip searches. Are strip searches only conducted by same-sex staff? Y N NA 25 SC-10 Key and Tool Control 1. A control plan for keys, tools, and utensils addresses access, use, and storage. Does the facility have a key and tool control plan? Y N NA 2. Tools and utensils are used in accordance with prescribed system. Are tools and utensils used in accordance with the prescribed plan? Y N NA 3. Keys are used in accordance with the prescribed system. Are keys used in accordance with the prescribed plan? Y N NA III. Order ORDER GOAL: Maintain an orderly environment with clear expectations of behavior and systems of accountability. EXPECTED PRACTICES O-1 Rules and Regulations 1. Participant rules and disciplinary regulations describe violations, sanctions, and penalties. Do the rules and disciplinary regulations for program participants describe violations, sanctions, and penalties? Y N NA 2. Facility rules and regulations are reviewed at least annually and updated as necessary. Are facility rules and regulations reviewed at least annually and revised as necessary? Y N NA 26 3. All program rules and regulations pertaining to participants are conspicuously posted in the facility or included in a handbook that is accessible to all participants and staff. Are program rules and regulations pertaining to program participants posted in the facility or included in a handbook that is accessible to all participants and staff? Y N NA 4. If fees are collected, there is documentation that the participant has been informed of the policies and procedures regarding nonpayment of fees. Is there a policy regarding procedures for nonpayment of fees? Y N NA Comments: Staff model desired behaviors in accordance with a facility’s code of ethics. Staff reinforces proper participant behavior and corrects participant misbehavior. Does the operations manual specify approved methods of implementing facility policies and give details for daily operations at the facility? Y N NA Does the agency have a written policy which specifically states that no employee of the agency shall misuse his/her position to gain privileges or advantages? Y N NA IV. Care CARE GOAL: Provide for the basic needs and personal care of participants. EXPECTED PRACTICES C-1 Food Service – Applicable only to facilities that prepare and serve food to participants 1. If the facility prepares and serves food to participants, dietary allowances are reviewed at least annually by a qualified nutritionist, dietician, or physician to ensure that they meet the nationally 27 recommended allowances for basic nutrition for the types of participants housed in the facility. Are dietary allowances reviewed at least annually by a qualified nutritionist, dietician, or physician to ensure that they meet the nationally recommended allowances for basic nutrition? Y N NA 2. Special diets are provided as prescribed by appropriate medical or dental personnel. Are special diets provided as prescribed by appropriate medical or dental personnel? Y N NA 3. Special diets are provided for participants whose religious beliefs require the adherence to religious dietary laws. Are special diets provided for participants whose religious beliefs require adherence to religious dietary laws? Y N NA 4. Food service staff complies with all sanitation and health codes enacted by state or local authorities. Does food service staff comply with all sanitation and health codes enacted by the state or local authorities? Y N NA 5. Adequate space is provided for food preparation and service and for an eating area and seating for all who dine at the same time. Does the facility have adequate space to provide for food preparation and service and an eating/seating area for all who dine at the same time? Y N NA 6. When the facility has a kitchen, the kitchen, dining, and food storage areas are properly ventilated, furnished, and cleaned. Are the facility kitchen, dining, and food storage areas properly ventilated? Y N NA 7. Food service practices provide for the following: 28 Are weekly inspection of all food service areas, including dining and food preparation areas and equipment? Y N NA Are sanitary, temperature-controlled storage facilities for all foods? Y N NA Are daily checks of refrigerator and water temperatures? Y N NA 8. Toilet and washbasin facilities are available to food service personnel and participants in close proximity to the food preparation area. Is there a toilet and washbasin in close proximity for food service personnel and participants assisting with food preparation? Y N NA 9. Participants maintain acceptable personal hygiene practices. Are participants required to maintain acceptable personal hygiene practices? Y C-2 N NA Participant Hygiene, Housing Conditions, Clothing, and Bedding 1. Participants have access to laundry facilities. Do program participants have access to laundry facilities? Y N NA 2. Participants have access to the following facilities and conditions: Sanitation facilities, including access to toilets for use without staff assistance 24 hours a day A washbasin with hot and cold running water A bed and adequate storage space for clothes and personal belongings Temperatures that are appropriate to summer and winter comfort zones Comments: 29 Participants have suitable, clean bedding and linen including sheets, pillow and pillowcase, one mattress, and sufficient blankets to provide comfort under existing temperature controls. Do participants have suitable, clean bedding and linen including sheets, pillow, and pillowcase, one mattress, and sufficient blankets? Y N NA Is there space provided to store clothing, bedding, and other items required for personal hygiene? Y N NA C-3 Access to Care 1. Participants have unimpeded access to healthcare and to a system for processing complaints regarding healthcare. Does the agency have a written policy and procedure that provides for access to routine or emergency medical, dental, and psychological care? Y N NA 2. The facility has a designated health authority with responsibility for healthcare pursuant to a written agreement, contract, or job description. The health authority may be a physician, health administrator, or health agency. Do healthcare personnel meet all applicable state licensing and certification requirements? Y N NA C-4 Emergency Health Care 1. Twenty-four hour emergency medical, dental, and mental health care is provided for participants and includes arrangements for the following: 2. Is there an emergency medical vehicle available? Y N NA Is there a designated hospital emergency room or other appropriate healthcare facility available? Y N NA 30 Are emergency on-call physicians, dentists, and mental health professionals available when the emergency health facility is not located in a nearby community? Y N NA Are there policies and procedures for security when there is an immediate need to transfer a program participant? Y N NA 3. A training program for staff and other personnel is established by a recognized health authority in cooperation with the facility administrator and includes the following: Signs, symptoms, and action required in potential emergency situations Administration of first aid and cardiopulmonary resuscitation (CPR) Methods of obtaining assistance Signs and symptoms of mental illness, retardation, and chemical dependency Procedures for patient transfers to appropriate medical facilities or healthcare providers Does the facility have at least one staff member on duty at all times who is certified in standard first aid and CPR? Y N NA Does the facility have staff available at all times that can recognize signs and symptoms that could potentially become emergency situations? Y N NA 4. First aid kits are available in designated areas of the facility. Contents and locations are approved by the health authority. Does the facility have an equipped first aid kit? Y N NA Comments: C-5 Health Screening and Examinations 1. Medical, dental, and mental health screening is performed by healthtrained or qualified healthcare personnel on all participants upon arrival at the facility. The screening includes inquiry into the following: 31 Current illness and health problems, including venereal diseases and other infectious diseases Dental problems Mental health problems, including suicide attempts or ideation Use of alcohol and other drugs including types of drugs used, mode of use, amounts used, frequency of use, date or time of last use, and a history of problems that may have occurred after ceasing use (for example, convulsions) Other health problems designated by the responsible physician Does the intake form include a medical screening? Y N NA Is there a policy and procedure provided for observing the following behavior, body deformities, or skin conditions? a. Tremors b. Sweating c. Lesions d. Bruises e. Jaundice f. Rashes g. Needle marks or other indications of drug abuse Y N NA C-6 Serious and Infectious Diseases 1. The facility provides for the management of serious and infectious diseases. Is there a written policy and procedure addressing the management of communicable, contagious, and infectious disease? Y N NA Comments: Does the facility have policies directing actions to be taken by employees concerning participants who have been diagnosed with HIV, including a minimum of the following? a. When and where participants can be tested b. Appropriate safeguards for staff and participants c. Who shall conduct testing d. When and under what conditions participants are to be separated e. Staff and participant training procedures f. Issues of confidentiality 32 g. Counseling and support service Y N NA C-7 Dental Care 1. Access to dental care is made available to each participant. Do the participants have access to dental care? Y C-8 N NA Medications 1. Policy and procedures direct the possession and use of controlled substances, prescribed medications, supplies, and over-the-counter drugs. Prescribed medications are administered according to the directions of the prescribing physician. Does written policy govern the possession and use of controlled substances, prescription medicine, and over-the-counter drugs? Y N NA 2. If medications are distributed by the facility staff, records are maintained and audited monthly and include the date, time, name of the resident receiving the medication, and the name of the staff member distributing it. Does written policy and procedure specify that records of all stored medications be maintained? Y N NA Comments: a. b. c. d. e. f. C-9 Do records include? Name of medicine Dosage taken Date Time Names of the participant Names of staff member recording information Y N NA Female Participants 1. If female participants are housed, access to pregnancy management services is made available. 33 Do policy, procedure, and practice provide that pregnancy management is as prescribed by the physician of record? Y N NA C-10 Mental Health 1. Access to mental health services is made available to participants. Do participants have access to mental health services? Y N NA C-11 Suicide Prevention 1. There is a written suicide prevention and intervention program that is reviewed and approved by a qualified medical or mental health professional. All staff with participant supervision responsibilities is trained in the implementation of the suicide prevention program. Is there written policy in relation to suicide prevention and intervention? Y N NA C-12 Personnel 1. If treatment is provided by healthcare personnel other than a physician, dentist, psychologist, optometrist, podiatrist, or other independent provider, such treatment is performed pursuant to written standing or direct orders by personnel authorized by law to give such orders. Y N NA 2. If the facility provides medical treatment, personnel who provide healthcare services to participants are qualified. Duties and responsibilities of such personnel are governed by written job descriptions approved by the health authority. Verification of current credentials and job descriptions are on file in the facility. Appropriate state and federal licensure, certification, or registration requirements and restrictions apply. Y N NA Comments: 34 C-13 Informed Consent 1. If the facility provides medical treatment, participants make medical decisions with informed consent. All informed consent standards in the jurisdiction are observed and documented for participant care. Y N NA C-14 Participation in Research 1. Participants do not participate in medical, pharmaceutical, or cosmetic experiments. This does not preclude individual treatment of an participant based on his or her need for a specific medical procedure that is not generally available. Y N NA C-15 Notification 1. Individuals designated by the participant are notified in case of serious illness, injury, or death. Does written policy and procedure provide for the prompt notification of resident’s next of kin in the event of hospitalization or death? Y N NA C-16 Health Records 1. If medical treatment is provided by the facility: Accurate health records for participants are maintained separately and confidentially. The method of recording entries in the records, the form and format of the records, and the procedures for their maintenance and safekeeping are approved by the health authority. Summaries or copies of the medical history record are forwarded to a receiving facility prior to or at the arrival of participants being transferred to other facilities. Does policy and procedure require that all medical records are maintained separately and confidentially? Y N NA 35 V. Programs and Activities PROGRAM AND ACTIVITIES GOAL: Enhance participant competencies related to successful transition to the community. EXPECTED PRACTICES PA-1 Targeted Intervention 1. An objective assessment of each participant’s risk and need specifies the type of program(s) and provides for regular review. Is application of the agency’s programming and services governed by individualized case management based upon measurable risk and needs? Y N NA 2. Participants are provided with interventions targeted to factors that relate to their individual criminal behavior. Do programs target criminogenic needs using empirically valid behavioral/social learning/ cognitive skills therapies? Y N NA 3. Staff designs and completes an participant’s personalized program plan within seven days of admission. The plan includes measureable criteria of expected behavior and accomplishments, a time schedule for achieving specific goals, and scheduled progress reviews. The plan is documented with staff and participant signatures. Participants have input into planning, problem solving, and decision making related to their participation in the program. Is the participant’s performance documented? Y N NA 4. Any change in a personalized program plan is reviewed and discussed with the participant. This review is dated and documented by staff and participant signatures. Are case plans reviewed, discussed, and revised with program participants? Y N NA 5. Participant progress in the program is measured through objective assessment at least every six months and at discharge. The outcome of each review is documented. 36 Is participant’s progress in the program measured through an assessment at least every six months and at discharge? Y N NA Are assessment scores recorded? Y N NA 6. Each participant is assigned a facility staff member who meets with and counsels that participant as necessary, consistent with his or her individual treatment plan. Y N NA Comments: PA-2 Substance Abuse 1. If the facility operates a urine surveillance program, procedures provide instructions for the collection and processing of samples, the interpretation of results, and the response to violations. Does the agency have a policy for the collection of urine samples? Y N NA PA-3 Health Education 1. Health education is provided to participants and includes information on medical services and immunizations, personal hygiene, dental hygiene, nutrition, venereal disease, HIV and AIDS, tuberculosis, and other communicable diseases. Y N NA Comments: PA-4 Community Resources 1. Staff uses community resources, either through referrals for services or by contractual agreements, to provide participants with services to meet their program needs. Y N NA 37 2. The agency maintains and periodically updates a directory of functioning community agencies or uses a directory that is maintained and updated by another agency. Does the facility administration maintain and make available to all staff and participants a periodic inventory of functioning community agencies? Y N NA PA-5 Transition Assistance 1. At the termination of program participation, a report is prepared that reviews the participant’s performance. A copy of the report is maintained in the participant’s case record. The report shall include, at a minimum: A summary of the participant’s program activities Any unusual occurrences Community resource references that affected the outcome of supervision Objective assessment of the participant’s program participation Is a report prepared at the termination of program participation reviewing the participant’s performance? Y N NA Comments: PA-6 Family and Community 1. Participants have opportunities for involvement with family and participation in community activities before their final release. Does written policy and procedure govern any pass program for participants? Y N NA 2. Participants receive approved visitors except where there is substantial evidence that the visitor poses a threat to the safety of the participant or the security of the program. Y N NA 3. Provisions are made for special visits. Y N 38 NA 4. Telephone facilities on the premises are accessible to participants. There are provisions for the transmission of messages and information that are program-related. Are telephone facilities accessible to participants available on the premises? Y N NA PA-7 Employment 1. Facility resources are available to assist participants in locating jobs. Y N NA PA-8 Recreation and Leisure Time Activities 1. Recreation and leisure time activities are available to meet the needs of participants. Does the facility provide participants with opportunities for recreational and leisure time activities? Y N NA PA-9 Religion 1. All participants have the opportunity to practice their religion. Are participants allowed to attend religious services on a voluntary basis? Y N NA PA-10 Physical Plant Unless otherwise noted, each standard applies to existing institutions, renovations, additions, and/or new construction. 1. Adequate private counseling space is readily accessible. Is private counseling space provided in the facility? Y N NA 2. Adequate space and furnishings to accommodate group activities, such as group meetings of the participants, are provided in the facility. Are space and furnishings provided in the facility for activities such as group meetings? Y N NA 39 3. The facility’s location facilitates access to and the use of communitybased services, resources, and public transportation. Is there written policy and procedure which provides for the enrollment of participants in education and vocational training programs? Y N NA Is the facility located within one mile of public transportation, or are other means of transportation available? Y N NA VI. Justice JUSTICE GOAL: Treat participants fairly and respect their legal rights. Provide services that hold participants accountable for their actions and encourage them to make restitution to their victims and the community. EXPECTED PRACTICES J-1 Access to Counsel/Courts 1. Participants have access to counsel and confidential contact with attorneys and their authorized representatives. Contact includes, but is not limited to, telephone communications, uncensored correspondence, and visits. Do participants have access to counsel and confidential contact with attorneys and their authorized representatives? Y N NA 2. Participants have access to the courts and to a law library. Do participants have access to the Court and to a law library? Y N NA Comments: J-2 Participant Rights 1. Participants are not subjected to corporal or unusual punishment, humiliation, mental abuse, or punitive interference with the daily functions of living such as eating or sleeping. 40 Participants are not subjected to corporal or unusual punishment, humiliation, mental abuse, or punitive interference with the daily functions of living, such as eating and sleeping? Y N NA 2. Participants with disabilities are housed in a manner that provides for their safety and security. Housing used by participants with disabilities is designed for their use and provides for integration with other participants. Programs and services are accessible to participants with disabilities who reside in the facility. Are participants with disabilities housed in a manner that provides for their safety and security? Y N NA Does the facility provide programs and services that are accessible to participants with disabilities? Y N NA J-3 Mail 1. All regulations concerning participant correspondence should be specified in writing and made available to staff members, participants, and their correspondents. Are regulations concerning participant correspondence specified in writing? Y N NA Are these regulations made available to staff members, participants, and their correspondents? Y N NA 2. Participants’ mail both, incoming and outgoing, may be opened and inspected for contraband. When based on legitimate facility interests of order and security, mail may be read or rejected. The participant is notified when incoming mail is returned or outgoing mail is withheld. Does the facility have a policy for inspecting incoming and outgoing mail? Y N NA J-4 Does the facility notify the participant when incoming mail is returned or outgoing mail is withheld? Y N NA Admission and Release 41 1. Participant’s legal commitment is documented by court order, statute, or compact. Is the participant’s legal commitment authority documented by court order, statute, or compact? Y N NA 2. Admission practices are defined. Does the facility have a policy that defines admission practices? Y N NA 3. The facility distributes a copy of admission policies to relevant agencies. Does the facility distribute a copy of admission policies to relevant agencies? Y N NA 4. Release practices are defined. Are the facility’s release policies defined? Y N NA J-5 Discrimination and Grievance Procedures 1. Participants are not subjected to discrimination based upon an participant’s race, religion, national origin, gender, disability, or political views. Does the facility have a policy that prohibits participants being subjected to discrimination based upon an participant’s race, religion, national origin, gender, disability, or political views? Y N NA 2. Written intake criteria prohibit discrimination in accepting referrals on the basis of gender, disability, race, creed, political views, or national origin. Does the facility have written intake criteria that prohibit discrimination in accepting referrals based upon an participant’s race, religion, national origin, gender, disability, or political views? Y N NA 3. A grievance procedure that includes at least one level of appeal is available to all participants. The grievance procedure is evaluated at least annually to determine its efficiency and effectiveness. 42 Does the facility have a grievance policy that allows for at least one level of appeal that is available to all participants? Y N NA Is the grievance procedure evaluated annually to determine its efficiency and effectiveness? Y N NA J-6 Participant Discipline 1. There is a process for informal resolution of minor infractions of facility rules. Does the facility have a process to resolve minor infractions in an informal manner? Y N NA 2. An participant charged with a major rule violation receives a written statement of the alleged violation, including a description of the incident and specific rule(s) violated. Does the facility provide an participant a written statement of an alleged major rule violation, which includes a description of the incident and specific rule(s) violated? Y N NA 3. The facility’s disciplinary process is defined and provides appropriate procedural safeguards. Is there the facility’s disciplinary process defined? Y N NA Comments: Do appropriate safeguards include: a. Report of incident and charge b. Notice c. Time to prepare for hearing d. Assistance as needed e. Timely hearing f. Opportunity to present evidence g. Fair decision h. Written notice of decision i. Opportunity to appeal Y N 43 NA J-7 Participant Responsibility 1. The facility provides services and opportunities that encourage participants to take responsibility for their actions. Opportunities are based on victim and community input and are fashioned in a way that seeks to ameliorate the harm done. Does the facility provide services and opportunities that encourage participants to take responsibility for their actions? Y N NA Are opportunities based on victim and community input? Y N NA 2. The facility provides services and opportunities that encourage participants to make restitution to the victims of their crime(s) and/or the community. Does the facility provide services and opportunities that encourage participants to make restitution to the victim(s) of their crime(s) and/or the community? Y N NA Comments: 44 VII. Administration and Management ADMINISTRATION AND MANAGEMENT GOAL: Administer and manage the facility in a professional and responsible manner, consistent with legal requirements. EXPECTED PRACTICES AM-1 Legal Operation of facility 1. The public or private agency operating a community residential program is a legal or a part of a legal entity. Is the agency operating the community facility part of a legal entity? Y N NA 2. A sole proprietor operating a facility is able to document that necessary legal measures have been taken to provide continuity of service in the event of bankruptcy, incapacitation, retirement, or death. Is the sole proprietor operating the facility able to document that necessary legal measures have been taken to provide continuity of service? Y N NA 3. The agency complies with periodic filing requirements necessary to maintain its legal authority to continue operations. (Private agencies only) Does the agency comply with periodic filing requirements necessary to maintain its legal authority to continue operations? (Private agencies only) Y N NA 4. As a minimum, the bylaws for the governing authority of the agency include: Comments: 45 The bylaws for the governing authority of the agency include: a. Membership (types, qualifications, community representation, rights, duties) b. Size of governing body c. Method of selection d. Terms of office e. Duties and responsibilities of officers f. Times authority will meet g. Committees h. Parliamentary procedures i. Recording in minutes j. Method of amending the bylaws k. Conflict of interest provisions l. Quorum Y N NA 5. The facility conforms to all applicable zoning ordinances. The facility conforms to all applicable zoning ordinances? Y N NA AM-2 Qualifications 1. The qualifications for the position of facility administrator include, at a minimum, a bachelor’s degree in an appropriate discipline and demonstrated administrative ability and leadership. The degree requirement may be satisfied by completing a career development program that includes work-related experience, training, or college credits at a level of achievement equivalent to the bachelor’s degree. Are there minimum qualifications required for the position of the facility administrator? Y N NA 2. All professional staff complies with applicable state and federal licensure, certification, or registration requirements. Verification of current credentials and job descriptions are on file in the facility. Are there written job descriptions and qualifications for all positions in the facility? Y N NA 3. Volunteers may perform professional services only when they are certified or licensed to do so. Volunteers may perform professional services only when certified to do so? Y N NA 46 AM-3 Selection, Retention, and Promotion 1. All personnel are selected, retained, and promoted on the basis of merit and specified qualifications. New employees receive credit for their prior training. Y N NA 2. A criminal record check is conducted on all new employees and volunteers in accordance with state and federal statutes. Is a criminal record check conducted on all new employees and volunteers in accordance with state and federal statutes? Y N NA 3. There is annual written performance review of each employee based on defined criteria. The results are discussed with the employee, and the review is signed by the employee and evaluator. Does written policy and procedure provide for an annual written performance review for each employee? Y N NA AM-4 Policies and Procedures 1. Procedures that describe operating and maintaining the facility are specified in a manual that is accessible to all employees. Does the facility have policy and operations manuals which are reviewed annually and revised as necessary by the governing authority and administrative officer? Y N NA Does written policy specify internal systems by which operations are monitored through inspections and reviews by the administrator or designated staff? Y N NA Are these manuals available to all staff and volunteers? Y N NA 2. Policies are reviewed at least annually and new or revised policies and procedures are made available to designated staff and volunteers prior to implementation. 47 Is there a written system for disseminating policy and procedures to all affected individuals prior to implementation? Y N NA 3. Employees participate in the formulation of policies, procedures, and programs. Do employees participate in the formulation of policies, procedures, and programs? Y N NA Comments: AM-5 Training 1. The staff development and training program is planned, coordinated, and supervised by a qualified employee. Y N NA 2. The training plan is developed, evaluated, and revised based on an annual assessment that identifies current job-related training needs. Is the training plan reviewed and updated on an annual basis? Y N NA 3. The facility’s training plan provides for ongoing written evaluation of all pre-service, in-service, and specialized training programs. All training programs are presented by qualified personnel. Does the training plan provide for ongoing written evaluation on all preservice, in-service, and specialized training programs? Are all training programs presented by qualified staff? Y N NA 4. The facility’s training and staff development program uses community resources. Y N NA 5. All new full-time employees receive orientation training before undertaking their assignments. At a minimum, orientation training includes the following: a historical perspective of the facility, facility goals and objectives, program rules and regulations, job responsibilities, personnel policies, participant supervision, and report preparation. The employee 48 signs and dates a statement indicating that he or she has received orientation. Do all new employees receive orientation training before undertaking their assignments which includes a minimum of the following: a historical perspective of the facility, facility goals and objectives, program rules and regulations, job responsibilities, personnel policies, participant supervision, and report preparation? Does the employee sign and date a statement indicating that he or she has received orientation? Y N NA 6. All administrative, managerial, and professional staff receives 40 hours of training in addition to orientation training during the first year of employment and 40 hours of training each year thereafter. This training shall be appropriate to their assigned duties and responsibilities. Y N NA Comments: 7. All Clerical/support employees receive 16 hours of training in addition to their orientation training during the firs year of employment and 16 hours of training each year thereafter. Y N NA Comments: 8. All new facility staff receive training in addition to their orientation training during their first year of employment and an additional 40 hours of training each subsequent year. At a minimum, this training covers the following: security procedures, supervision of participants, signs of suicide risks, suicide precautions, use of force regulations and restraint techniques, report writing, participant rules and regulations, rights and responsibilities of participants, fire and emergency procedures, safety procedures, key control, interpersonal relations, social/cultural lifestyles of the participant population, cultural diversity training, first aid/CPR, counseling techniques, crisis interventions, sexual harassment, and legal issues. Is there additional training provided to new employees and an additional 40 hours of trailing each subsequent year for all employees? Y N NA 49 9. All part-time staff, volunteers, and contract personnel receive formal orientation appropriate to their assignments and additional training as needed. Is there provisions for all employees and volunteers to participate in training and educational programs? Y N NA 10. Facilities encourage continued staff development by providing staff with administrative leave and/or reimbursement for attending approved educational programs, professional meetings, seminars, or similar workrelated activities. Is staff encouraged to attend educational programs, professional meetings, seminars and/or similar work-related activities? Y N NA AM-6 Staff Rules and Regulations 1. Staff members acknowledge that they have reviewed facility work rules, ethics, regulations, conditions of employment, and related documents. Y N NA 2. The facility implements a drug-free workplace policy. Policies specify support for a drug-free workplace, are reviewed annually, and minimally include: Prohibition of the use of illegal drugs Prohibition of possession of any illegal drug, except in the performance of official duties Procedures to be used to ensure compliance Opportunities available for treatment and/or counseling for drug abuse Penalties for violation of the policy Are there policies in place to implement a drug-free workplace? Y N NA AM-7 Quality Improvement Practices 1. There is an internal system for assessing and documenting achievement of goals and objectives. Program changes are implemented in response to findings as necessary. 50 Does the agency evaluate the facility’s operations by using: a. Program audits b. Consumer satisfaction surveys c. Process evaluations d. Changes in criminogenic needs e. Recidivism measures Y N NA Comments: Does the agency evaluate the extent to which its services addressed the participants’ rehabilitative needs? Y N NA AM-8 Organization 1. There is written document that describes the facility’s organization and includes an organizational chart that groups similar functions, services, and activities in administrative subunits. The chart is reviewed at least annually and revised as necessary. Is there a written organizational chart reflecting the current structure of authority, responsibility, and accountability within the facility? Y N NA Is this document reviewed and revised as necessary at least annually? Y N NA 2. The lines of authority, responsibility, and accountability are specified for the facility’s citizen involvement and volunteer services program. Y N NA AM-9 Information Practices, Records, and Data 1. Procedures govern access to and use of an organized system of information, analysis, collection, storage, retrieval, reporting, and review. Y N NA 2. The facility or parent agency cooperates with other criminal justice agencies in information gathering, exchange, and standardization. Y N NA Comments: 51 3. The facility completes an intake information form for each new participant that includes, at a minimum: Signatures of both the participant and interviewer Does the intake form include: a. Name, address, and date of birth b. Social Security Number c. Sex and race or ethnic origin d. Religious preference e. Date information was complied f. Emergency Contact g. Personal physician and insurance carrier h. Risk/needs assessment i. Use of alcohol and other drugs j. Sentencing Order k. Signature of staff documenting information l. Current dental, illness, and mental health problems Y N NA 4. Procedures governing case record management include, at a minimum, the following: The establishment, maintenance, use, and content of case records Right to privacy Secure placement and preservation of records Schedule for retiring or destroying inactive records Policies and procedures are reviewed annually All entries in the case record are signed and dated Appropriate safeguards exist to minimize the possibility of theft, loss, or destruction of records Records are safeguarded from unauthorized and improper disclosure Security ensures confidentiality when any part of the information system is computerized The facility uses a release of information consent form that complies with applicable federal and state regulations, and a copy of the form is maintained in the participant’s case record Employees, consultants, and contract personnel are informed in writing about the facility’s policies on confidentiality of information and agree in writing to abide by them. Are all files marked confidential and kept secured? Y N NA 52 Does written policy insure confidentiality of all files and address the issue of access? Y N NA 5. A record is a maintained for each participant and includes, at a minimum, the following information: Does the facility maintain a file for each participant having received services which includes: a. Signed acknowledgement of receipt of program rules and disciplinary policy b. Initial intake information c. Risk/Needs Assessment d. Case information from referral source e. Case and social history f. Medical questionnaire g. Signed release of information forms h. Evaluation and progress reports i. Current employment data j. Sentencing order k. Grievance and disciplinary record l. Referrals to other agencies m. Discharge documentation Y N NA 6. Procedures govern participants’ access to information in their case records. Y N NA AM-10 Research 1. In facilities that engage in or allow the conduction of research, the facility complies with state and federal guidelines for the use and dissemination of research findings, with accepted professional and scientific ethics, and issues of legal consent and release of information. Procedures govern the voluntary participation of participants in non-medical, nonpharmaceutical, and non-cosmetic research programs. The facility administrator reviews and approves all research projects prior to implantation. All research results are made available to the facility administrator for review and comment prior to publication or dissemination. Are the conduction of research, informed consent, and release of information addressed by written policy and procedure? Y N NA Are research projects approved in advance? 53 Y N NA Does written policy and procedure prohibit the use of participants for medical, pharmaceutical, or cosmetic experiments? Y N NA AM-11 Participant Property 1. Procedures specify the personal property that participants can retain in their possession and govern the control and safeguarding of such property. Are there written procedures that specify the personal property that participants can retain in their possession and govern the control and safeguarding of such property? Y N NA 2. Personal property stored in the facility is itemized on a written list that is signed by the participant and kept in a permanent file. The participant receives a copy listing the property retained for storage. Is personal property stored in the facility itemized on a written list that is signed by the participant and kept in a permanent file? Y N NA Does the participant receive a copy of the personal property list? Y N NA AM-12 Participant Death 1. Procedures specify and govern the actions to be taken in the event of the death of an participant, and authorities having jurisdiction are promptly notified. AM-13 Financial Practices 1. The facility administrator is responsible for fiscal policy, management, and control. Management of fiscal operations may be delegated to a designated staff person. Y N NA 2. The facility has written fiscal policies and procedures adopted by the governing authority which minimally include: internal controls, petty cash, bonding, signature control on checks, participant funds, and employee expensive reimbursements. 54 Are there written fiscal policy and procedures governing internal controls, petty cash, bonding, signature control on checks, participant funds, and employee expense reimbursement? Y N NA 3. The facility prepares an annual written budget of anticipated income and expenditures that is approved by the appropriate governing authority. Y N NA 4. The facility administrator participates in budget reviews conducted by the governing board or parent agency. Y N NA 5. There is a budgeting and accounting system that links program functions to the resources necessary for their support. Y N NA 6. All monies collected at the facility are daily placed in an officiallydesignated, secure location. Are all monies collected at the facility placed in an officially-designated, secure location on a daily basis? Y N NA 7. The methods used for the receipt, safeguarding, disturbing, and recording of funds comply with accepted accounting procedures. Y N NA 8. At a minimum, the facility prepares and distributes to its governing authority and appropriate agencies and individuals the following documents: income and expenditure statements, funding source financial reports, and independent audit reports. At least quarterly, does the agency prepare and deliver a statement of actual income and expenses to its governing authority and financial reports to funding sources? Y N NA 9. There is an independent financial audit of the facility. This facility is conducted annually or as stipulated by statute regulation, but at least every three years. Is there an annual financial audit of the facility or as stipulated by statute, but at least every three years? Y N NA 55 10. Procedures provide for purchasing and requisitioning of equipment and for property inventory and control. Does written policy and procedure provide for property inventory and control and for purchasing and requisitioning supplies and equipment? Y N NA 11. Where needed, funds are available for purchasing community services to supplement existing programs and services. Y N NA 12. Procedures regulate position allocation, budget authorization, personnel records, and payroll. Y N NA 13. Insurance coverage includes, at a minimum, property and comprehensive general liability insurance. Such insurance is provided either through private companies or self-insurance. Is insurance provided for the physical plant, equipment, and personal injury? Y N NA 14. Where commissary or canteen is operated for participants, canteen funds are audited independently following standard accounting procedures. An annual financial status report is available as a public document. Y N NA 15. Any financial transactions permitted between participants, participants and staff, or participants and volunteers must be approved by the facility administrator. Y N NA 16. There are provisions for emergency financial assistance and a weekly allowance, when appropriate. Y N NA AM-14 Participant Fees and Payments 1. Participants pay for program services rendered at a reasonable rate as determined by the authority having jurisdiction. Provisions are made for those who are unable to pay program costs. 56 2. Is there a policy that specifies he amount of fees the participant will pay when and how it will be collected and recorded? Y N NA Are provisions made for those participants who are unable to pay program costs? Y N NA 3. Procedures specify how participant fees are determined and when and how they will be collected and recorded. If a program is provided by a contractor, the contractor will provide the contracting agency with an accounting of fees received, including the amount paid and the payer, at least monthly. AM-15 Communication 1. The facility administrator attends meeting of the governing authority at least annually to facilitate communication, establish policy, and ensure conformity to legal and fiscal requirements. Y N NA 2. There are regular meetings, at least monthly, between the administrator and key staff members. Does written policy and procedure require that the administrator and supervisors meet at least quarterly with staff members who are directly accountable to them? Y N NA 3. There is a system of communication between all levels of staff and participants. Is there a system of communication between all levels of staff and program participants? Y N NA AM-16 Physical Plant 1. Adequate space is provided for administrative, direct care, professional, and clerical staff. This space includes conference areas, storage room for records, and lavatories. Is adequate space available for staff that includes: conference area, storage room, and lavatories? Y N NA AM-17 Staff Rights 57 1. A grievance procedure is available to all employees. Is there a grievance procedure available to all employees? Y N NA Comments: Reasonable accommodation is made to ensure that all parts of the facility that are accessible to the public are accessible are used by staff and visitors with disabilities. Are there reasonable accommodations made to ensure that all parts of the facility that are accessible to the public are accessible for staff and visitors with disabilities? Y N NA 2. There is a mechanism to process requests for reasonable accommodation to the known physical and/or mental impairments of a qualified individual with a disability, either an applicant or an employee. The accommodation need not be granted if it would impose an undue hardship or direct threat. Are there mechanisms to process requests for reasonable accommodations to the known physical and/or mental impairments of program participants or employees with disabilities? Y N NA 3. Policy and procedure specifically prohibit sexual harassment and specify the process and designated staff to whom incidents of sexual harassment should be reported. Regular training is provided to staff. Does policy and procedure specifically prohibit sexual harassment and specify the process and designate staff to which incidents should be reported? Y N NA Is staff provided regular training on sexual harassment? Y N NA 58 4. Equal employment opportunities exist for all positions. Do equal employment opportunities exist for all positions? Y N NA 5. The agency does not discriminate against qualified ex-participants nor exclude them from employment. Is there a policy that the agency does not discriminate against nor exclude the employment of ex-participants? Y N NA Comments: AM-18 Personnel Problems 1. A personnel manual is accessible to employees that covers, at a minimum, the following area: Is the personnel manual accessible to employees that covers, at a minimum, the following: a. Organizational chart b. Staff development c. Recruitment and selection d. Probationary period e. Employee evaluation and promotion f. Hours of work and compensation g. Job qualifications and job descriptions h. Affirmative action i. Sexual harassment j. Grievance and appeal procedures k. Orientation l. Personnel records m. Benefits, holidays, and leave n. Travel o. Disciplinary procedures p. Resignation and termination q. Employee assistance program r. Code of Ethics s. Conflict of interest t. Legal assistance 59 Y N NA 2. Employees are required to sign an acknowledgement regarding access to and awareness of personnel regulations. Are employees required to sign an acknowledgement indicating their access to and awareness of personnel regulations? Y N NA 3. Written job descriptions qualifications are available for all positions. Each job description includes, at a minimum, the job title and duties and required minimum experience and education. Y N NA 4. Compensation and benefit levels for all personnel are comparable to similar occupational groups in the community. Are compensation and benefit levels for all personnel comparable to similar occupational groups in the community? Y N NA 5. Termination or demotion is permitted only for a good cause and is subsequent to a formal hearing on specific charges, if required. Y N NA 6. The facility maintains a current, accurate, confidential personnel record on each employee. Information obtained as part of a required medical examination (and/or inquiry) regarding the medical condition or history of applicant and employees is collected and maintained on separate forms and in separate medical files and treated as a confidential medical record. Does the facility maintain current, accurate, and confidential personnel records for each employee? Y N NA Is all medical information maintained in a separate file and treated as a confidential medical record? Y N NA 7. Employees may challenge information in their personnel file. The information will be corrected or removed if proved inaccurate. Y N NA 60 Is there a policy that allows employees to challenge information in their personnel file? Is the information corrected or removed if proved inaccurate? Y N NA 8. The facility conforms with governmental statutes and regulations to campaigning, lobbying, and political practices. Y N NA AM-19 Community Relations 1. There is a public information policy that encourages interaction with the public and the news media. Y N NA 2. Media access is consistent with participants’ rights to confidentiality and privacy and the maintenance and security of the facility. Is media access consistent with participants’ rights to confidentiality and privacy? Y N NA 3. Media requests for interviews and the participants’ consent must be in writing, except in emergencies. Are media requests for interviews and the participants’ consent in writing, except in emergencies? Y N NA 4. Policies provide for communication and cooperation with community agencies and other components of the criminal justice system. Does the facility have a policy that provides for communication and cooperation with community agencies and other components of the criminal justice system? Y N NA 5. The facility has an advisory board that is representative of the community in which it is located. The advisory board meets at least quarterly. Does the facility have an advisory board that meets at least quarterly and is representative of the community in which it is located? Y N NA 61 6. Consistent with the laws of the jurisdiction, registered victim(s) of a crime are notified prior to any participant’s release from confinement or after their escape from custody. Follow-up notification to victim(s) occurs when escapees are returned to custody. Does the facility have a victim notification policy that is consistent with the law? Y N NA Are victims notified prior to any release of custody or after escape from confinement? Y N NA Does the facility provide follow-up notification when an escapee is returned to custody? Y N NA Comments: 7. The facility actively identifies and implements activities that contributes to the community. Does the facility actively identify and implement activities that contribute to the community? Y N NA AM-20 Volunteer Services 1. The facility recruits citizen involvement and volunteers. The screening and selection of volunteers allows for recruitment from all cultural and socioeconomic parts of the community. Does the facility have a policy that provides for recruiting citizen involvement and volunteers? Y N NA Does the screening and selection of volunteers allow for recruitment from all cultural and socioeconomic parts of the community? Y N NA 62 2. Each volunteer completes an appropriate, documented orientation and/or training prior to assignment. Does the facility provide each volunteer with documented orientation and/or training prior to assignment? Y N NA 3. There is an official registration and identification system for volunteers. Is there an official registration and identification system for volunteers? Y N NA Comments: 63 SECTION THREE Rev. 6/25/10 IACCAC RESIDENTIAL ADVISORY COMMITTEE Facility Visitation Report Facility Name: County: City: Date of Visit: Facility Administrator: Community Corrections Director: Address: Visitation Team Leader: Visitation Team Members: Individuals Consulted: Capacity: / Male Female Actual Population: / Male Female Distribution: Advisory Board President Community Corrections Director Indiana Department of Correction Indiana Association of Community Corrections Act Counties (Team representatives will meet with Advisory Board upon written request from the Advisory Board Chairperson to the visitation team leader) COMMENTS ______________________________________________________________________________ 64