MUHAMMAD FARRUKH DAWOODANI
 Ph on e : +9 2. 213 . 2070 077  C el l : + 92. 332 .3 3090 08
 c on n e ct fa r ru kh @ gmai l .c om  www.linkedin.com/in/connectfarrukh
Address: D-13, Fatimiyah Cooperative Housing Society, Garden East,
Soldier Bazar # 1, Karachi-74550, Pakistan.
OBJECTIVES:
To work in an energetic and positive environment, seeking challenges with an
opportunity to utilize training, communication, and leadership abilities along with a
diverse background and proven technical expertise will be utilized and advanced with a
room for personal development, to enhance the success of your organization.
SUMMARY:
Over TEN (10+) years of experience with expertise in Information Technology
Management, Administration & Team Lead in operations, system support, customer
support & services, networks and deployments. An accomplished Network & Systems
Administrator with a history of progressively responsible positions. In addition to
strong technical and analytical skills, I possess excellent interpersonal and
communication skills. Skilled in Server Systems (Hardware, Software & Virtualization),
wired and wireless LAN & WAN management and User Training. Extensive and
diversified computer hardware and software knowledge in personal computing,
telephony, security & surveillance equipments. Expertise in prototype computer testing.
Excellent investigative and research skills. Self-taught in many support & ticket
management solutions, operating systems including Windows and Linux, database and
spreadsheets, CRM suites, Antivirus softwares, backup applications, firewalls and proxy
servers, VoIP, hosting solutions, telephony, IP phones & PABX etc.
STRENGTH &
SKILLS:
EMPLOYMENT
HISTORY:
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Implementing Information Technology in Business.
Managing I.T Operations.
I.T Infrastructure Deployment & Administration.
Data Center / NOC Management.
Disaster Recovery & Business Continuity Planning.
Project Management, Procurement & Budgeting.
Capital Planning, Resource Management.
R&D, Migration, Revamp, Change Management.
Team Building, Leadership, People Management.
I.T Policies & Procedures – Authoring and Implementation.
I.T Audit & Compliance.
Service Delivery and Quality Management.
Vendor Management, Asset Management, SLA/HMA/Agreements.
On Site / Remote / International Support & Technical Documentation,
AUG’14 – Present
ABM Info Tech (Pvt.) Ltd.
Project & Service Delivery Manager
Partners with Symantec, McAfee, Riverbed, VMware, Quantum, NetApp, Alt-N, HP, Intel
Security
- Managing International & Local Projects.
- Technical Resource Management.
- Pre-Sales & Post-Sales Documentation & Technical Management.
- Customer Services & Support.
- Service Delivery and Quality Management.
- Managing In-House Projects.
- Deployment & Administration of ERP Solution (CRM, Support, Projects,
Groupware, Accounts, HR).
- Deployment & Management of Online Project Management System.
Resume - M. Farrukh Dawoodani
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- Deployment & Administration of Document Management System.
- Management & Administration of Branch IT Infrastructure.
- Assisting & Supporting Branch Operations.
- Technical & User Level Trainings & Demonstrations.
- Management Reporting.
AUG’12 – JUL’14
ADVANS GROUP (FRANCE) – Advans Pakistan Microfinance
Bank Ltd.
Manager Information Technology
- Managing IT Operations & Infrastructure.
- Deployment of Technology Infrastructure at Head Office, Branches & DR Site
including Data Centers, NOC, Network Connectivity.
- Deployment of Software Applications for Business including Core Banking
Application (CBA), Accounting & Financial Solutions, CRM, Support, HR, Asset
Management, Project Management, Anti Money Laundering (AML), eCIB.
- Deployment of Software Applications for Infrastructure & Network
Management & Monitoring majorly includes Routing, Switching, VoIP, VPN,
Network Monitoring, Syslog, Directory Services, Cross Platform Integration, File
Sharing, Internet Email & Proxy, Backups, Security & Surveillance System.
- Management of Branch Support & Services.
- Vendor Management, Procurements & SLA
- Resource Management, Asset Management.
- Research & Development
- Infrastructure Update/Upgrade & Patch Management.
- Technical & User Level Trainings & Demonstrations.
- I.T Policy, Audit & Compliance.
- Documentation & Board Reporting.
MAR’10 – JUL’12
Sind Club
Manager I.T
- Managing IT Operations & Infrastructure.
- Upgrade & Revamp IT Infrastructure.
- Management of Hospitality Solutions (MICROS-Fidelio)
- Managing In-House Projects.
- Deployment & Administration of ERP Solution (Members Billing, Accounting,
Reservation, Room Services, Store, Library Management, Parties & Event
Management, HR).
- Deployment of Software Applications for Infrastructure Management majorly
includes Directory Services, File Sharing, Internet Email & Proxy, Network
Monitoring, Syslog, Backups, Bulk Emails, SMS Marketing.
- Management of Security & Surveillance System.
- Technical Resource Management.
- Vendor Management, Procurements & SLA
- Management of Support & Services.
- Resource Management, Asset Management.
- Technical & User Level Trainings & Demonstrations.
- I.T Policy, Audit & Compliance.
- Documentation & Managing Committee Reporting.
NOV’05 – MAR’07
Tameer Microfinance Bank Ltd.
Network Support Engineer – Operations & Technology Division
- Managing IT Infrastructure & NOC.
- Deployment of Technology Infrastructure at Head Office, Branches & DR Site
including Data Centers, NOC, Network Connectivity.
- Deployment of Software Applications for Business including Core Banking
Resume - M. Farrukh Dawoodani
Page 2 of 4
Application (CBA), CRM, Support, HR, Asset Management, Project Management,
Anti Money Laundering (AML), eCIB.
- Deployment of Software Applications for Infrastructure & Network
Management & Monitoring majorly includes Routing, Switching, VoIP, VPN,
Network Monitoring, Syslog, Directory Services, Internet Email & Proxy, Cross
Platform Integration, Backups.
- Management of Branch Support & Services.
- Management of ATM Network.
- Vendor Management, Procurements & SLA
- Resource Management, Asset Management.
- Research & Development.
- Infrastructure Update/Upgrade & Patch Management.
- Technical & User Level Trainings & Demonstrations.
- I.T Policy, Audit & Compliance.
- Documentation & Board Reporting.
OCT’03 – NOV’05
HABIB GROUP - Habib Insurance Company Ltd.
I.T Assistant
- Administrating IT Infrastructure at Head Office and Branches.
- Deployment of Software Applications for Business including Insurance
Management Solution, Support, Asset Management.
- Deployment of Software Applications for Infrastructure & Network
Management & Monitoring majorly includes Network Monitoring, Directory
Services, Internet Email & Proxy, Backups, File Sharing.
- Management of Branch Support & Services.
- Vendor Management, Procurements & SLA
- Resource Management, Asset Management.
- Research & Development.
- Infrastructure Update/Upgrade & Patch Management.
- Technical & User Level Trainings & Demonstrations.
- I.T Policy & Compliance.
- Documentation & Management Reporting.
JUN’01 – JUL’03
Abcotex (Pvt.) Ltd.
Network Administrator
- Administrating IT Infrastructure & Network at Head Office and Branches.
- Administration & Management of Software Applications for Business including
ERP Solution (CRM, Manufacturing, Stock, Accounts, HR).
- Deployment of Software Applications for Infrastructure & Network
Management & Monitoring majorly includes Network Monitoring, Directory
Services, Internet Email & Proxy, Backups, File Sharing.
- Management of Branch Support & Services.
- Asset Management & Allocation.
- Technical & User Level Trainings & Demonstrations.
- Documentation & Management Reporting.
I.T PROJECTS:
OCT’09 – MAR’10
NOV’08 – FEB’09
JUN’08 – AUG’08
JAN’08 – APR’08
APR’07 – AUG’07
Resume - M. Farrukh Dawoodani
National Asset Management Company Ltd. (NAMCO)
Assistant Manager – I.T & Administration
DAVIS LANGDON & SEAH, Malaysia- DLS Pvt. Ltd. Pakistan
I.T Executive
AL-NOOR GROUP – Al-Noor Sugar (MDF Board Division)
Network & Systems Administrator
VIVID ADS Pty. Ltd., Australia (Pakistan Office)
Network Support Engineer – Operations & Technology Division
AMERICAN INTERNATIONAL GROUP (AIG) - New Hampshire
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Insurance Company
Network Administrator
ACADEMICS:
Studying
Year 2003
Year 2001
TRAININGS &
CERTIFICATIONS:
Studying
Completed: 2006
Completed: 2006
Completed: JUL’03
Completed: FEB’02
Completed: JUL’01
Completed: APR’01
Completed: JUL’00
Bachelors of Commerce
University of Karachi, Karachi.
Intermediate from HSE Board
Ghulaman -e- Abbas College, Karachi.
Matriculation form SSC Board
Ghulaman -e- Abbas School, Karachi.
PMP + ITIL Foundation + SharePoint Administration
Computer Training & Testing Center (CTTC), Karachi
Cisco Certified Network Administrator (CCNA) Training
Computer Training & Testing Center (CTTC), Karachi
Microsoft Certified System Engineer (MCSE) Training
Computer Training & Testing Center (CTTC), Karachi
Linux Red Hat & Fedora Core Training
ConsulNet Corporation, Karachi
Certification in IT (CIT)
ConsulNet Corporation, Karachi
A+ Training
ConsulNet Corporation, Karachi
Visual Basic and Microsoft Access (Programming)
Fatimiyah Center of Computer Sciences (FCCS), Karachi
Computer Literacy Program (CPL) Training
Noble Computers, Karachi
AWARDS &
ACHIEVEMENTS:
Performance Based Appraisal - ABM Info Tech (Pvt.) Ltd.
Appraisal – Best Performance - Advans Pakistan Microfinance Bank Ltd.
Three (3) “Best Performance Award” Certificates - Tameer Microfinance Bank Ltd.
Gold Medalist & 1st Position Holder - Matriculation, Ghulaman -e- Abbas School.
PERSONAL
INFORMATION:
Father’s Name:
Date of Birth:
Place of Birth/Nationality:
C.N.I.C. No.:
Marital Status:
Religion:
Resume - M. Farrukh Dawoodani
Yaqoob Ali Dawoodani.
August 3rd 1985
Karachi, Pakistan.
42201 - 5345229 – 7
Married.
Islam / Muslim.
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