Updated August 2011 by the Office of Student Affairs
Minnesota State University, Mankato has developed the following procedures to identify how the
University will provide general information and emergency assistance in locating individuals who are students, staff or visitors to the University campus. Certain offices have been identified as offices of record for particular information and resources. *GIVEN TO STUDENT ONLY; OTHERS MUST PROVIDE A
WRITTEN REQUEST SIGNED BY STUDENT.
INSISTENT CALLERS SHOULD BE DIRECTED TO YOUR SUPERVISOR
NOT TO ANOTHER OFFICE. It is advisable to check with another office to make sure they can address the caller's concern before transferring the call.
*ACADEMIC ADVISOR, request for name of one's own advisor
ACADEMIC HOLDS
Probation hold - Declared Majors
Probation hold - Undeclared Majors
Suspension hold - All Majors
ADDRESS/PHONE # of student
*CLASS SCHEDULE, information about one's own schedule
DIRECTORY INFO (public)
*DIRECTORY INFO, request to make info confidential
*EMPLOYMENT, location of & verification
EMERGENCY
NOTIFICATIONS/Includes:
-Medical emergency(hospitalization) of a family member due to accident, serious illness, labor
-Death
-Daycare provider/school calling about a sick child
-Fire
-Natural disaster
-Military deployment
-Car pool driver when emergency
consists of one of the above
-Missing student
6266
N/A
5498
1333
6266
N/A
6266
6266
2265
2015
2111
2111
2111
2111
2111
2111
2111
2111
Registrar/132WA; FYE/10GC;
Registration Help Ctr/132WA; or Depts.
Student Relations Coordinator in
that College or Advisor
First Year Experience/10GC
Academic Affairs 315WA
Registrar/132 WA; Campus Hub/117SU www.mnsu.edu/msureg
(need Tech ID & Password)
Registrar/132WA
Registrar/132WA; Campus Hub/117SU
Student Payroll/236WA(verification only)
Human Resources/336WA (Faculty&Staff)
Security/222WC
Security/222WC
Security/222WC
Security/222WC
Security/222WC
Security/222WC
Security/222WC
Security/222WC

NON-EMERGENCY NOTIFICATIONS NOT PROVIDED BY ANYONE !!! (See notation).
NON-EMERGENCY NOTATION: The following circumstances are not considered an emergency and, therefore, the
University will not make contact with a student.
1.
2.
3.
Arranging a social engagement (lunch/visit)
Contacting a car pool driver (unless the driver needs to transport someone for one of the previously listed emergencies)
Business or appointment contact (bill collector, change of doctor’s appointment)
4.
5.
6.
Change in work schedule
“Personal” need with no further information given
Difficult weather emergencies/conditions; also policies are in effect for local school bus employees to notify their own staff. MSU is NOT part of that process.
ENROLLMENT, verification of 6266 Registrar/132WA
EVENTS, activities about CSU
*FEES, payment of tuition,
5166 automated
2223
6076 room & board
*FINANCIAL AID
*GRADES, GPA
1866
1866
HAVEN'T HEARD FROM STUDENT
IN AWHILE (On-campus resident)
(Off-campus resident)
After hours: (On-campus resident)
1011
2121
2111
(Off-campus resident) 911
*LEGAL ISSUES, including info requests 1112 from law enforcement
NOTIFICATION OF PROFESSORS of extended student illness
NOTIFICATION OF PROFESSORS
NA
2825
2121 of extended family emergency
POLICIES (General requests)
(Note: Call individual offices for
specific policy information)
PUBLIC INFORMATION,
requests for
RELEASE OF INFORMATION FORMS
SERVICES, of University
1112
1866
University Scheduling/219CSU
Student Activities, www.mnsu.edu/activities www.facebook.com/IMPACTMSU www.mnsu.edu/msureg
(need Tech ID & Password)
Campus Hub, www.mnsu.edu/campushub; link to financial programs, for specific student information, www.mnsu.edu/msureg www.mnsu.edu/msureg
(Need Tech ID & Password)
Residential Life/111CC
Student Affairs/228WA
Security/222WC
Mankato Dept. of Public Safety
President's Office/309WA
Office of Disability Services/132ML
Student Affairs/228WA
www.mnsu.edu/atoz/policies/
President's Office/309WA www.mnsu.edu/requestsforinfo/ www.mnsu.edu/requestsforinfo/forms/
Campus Hub/117SU

*SOCIAL SECURITY NUMBER
*STUDENT CONDUCT, discipline
*SUBPOENA, serving of
NOT PROVIDED BY ANYONE
2121
1112
SUICIDE INTERVENTION (EMERGENCY) Dial 911 or 2111
*TRANSCRIPTS 6266
5166 automated
Student Affairs/228WA
President's Office/309WA
Security/222WC
Campus Hub, in person, unofficial;
Registrar/132WA, in person, official
*WARRANTS, serving of
*WITHDRAWAL forms
1112
To discuss whether to withdraw
To obtain withdrawal form 1866
President's Office/309WA
Refer student to academic advisor
Campus Hub/117SU
The Campus Hub 1866 117SU
is MSU's "one stop shop." Services provided include account information; financial assistance; bus passes; campus phone numbers; change of address forms; direct deposit for student payroll and financial aid; graduation application; locker registration; free notary public service; parking fine payment, ticket appeals, purchase of parking permits; student payroll information and verification of enrollment.
*Given to student only; others must provide a written request signed by student.