______________________________________________________ II-9. The institution, through ownership or formal arrangements or agreements, provides and supports student and faculty access and user privileges to adequate library collections as well as to other learning/information resources consistent with the degrees offered. These collections and resources are sufficient to support all its educational, research, and public service programs. ______________________________________________________ JUDGMENT OF COMPLIANCE Compliance NARRATIVE/JUSTIFICATION FOR JUDGMENT OF COMPLIANCE 1Library Physical Facilities Killam Library comprises four floors of the east side of the Sue and Radcliffe Killam Library Building. There are over 42,000 square feet of public space, including lobbies, reference and instruction space, federal documents, microforms, periodicals, and special collections on the first floor; media, curriculum collection, juvenile collection, and Texas state documents on the second floor (which the library shares with Programs for Academic Support and Enrichment, particularly the Writing Lab); general collection stacks, five groups study rooms, and the Great Room (the library’s main reading room) on the third floor; and more general collection stacks and five more group study rooms on the fourth floor. There is seating space for 555 library users (approximately one seat per seven students enrolled) and 44 computer workstations available for public use. Observation indicates that seating and workstations are 1 sufficient for present needs - all seats in any area are never filled, and rarely are more than 30 computer workstations in use at the same time. Over the last four years, an average of 58% of respondents on the annual library survey (Killam Library Institutional Questionnaire) have indicated that they were “satisfied” or “very satisfied” with the number of computer workstations and printers (66% in the most recent survey). During the same time period, an average of 76.5% of respondents indicated that they were “satisfied” or “very satisfied” with library organization and signage (78.5% in the most recent survey). Results of these surveys are included with the supporting documentation below. In the collections areas detailed above, Killam Library contains over 27,000 linear feet of book shelving. On the average, the bookshelves are filled to a little over 80% of maximum working capacity (treating 85.7% full as maximum working capacity). The General Collection (main stacks, third and fourth floors, 22,298 shelf-feet) is slightly more full, at approximately 82% of maximum working capacity, with space for a little more than 40,000 additional book volumes. The Special Collections room on the first floor (262 shelf-feet) is at approximately 80% of maximum working capacity, with space for fewer than 600 additional volumes. A large gift could exhaust virtually all the growth space in Special Collections. The Media Collection (2nd floor, 245 shelf-feet) is at approximately 84.5% of maximum working capacity. Other areas (reference, documents, periodicals, curriculum, and juvenile) have much more growth space. Library collections Killam Library collections are described numerically as follows: 2 Books (print) Special Collection Books in Spanish TITLES 192,443 2,293 12,033 eBooks 38,305 not applicable 195 not applicable Electronic databases VOLUMES 221,372 2,541 13,838 Electronic journals 8,000 plus Audiovisual media 1,617 2,589 526,736 560,676 Current subscriptions 1,464 27,225 Government Documents Federal Texas 1,421 4,527 22,881 29,910 Microforms We have a support document that provides, for our print book collection, a breakdown of Library of Congress Classification ranges that correspond to academic departments (support document). Government document materials are catalogued in a database separate from the general library catalogue. eBooks are organized into six collections. Five of them are shared resources collections. One is owned by Texas A&M International University. We have permanent access to all them (support document available). Due to the bilingual nature of our student body and community we are reporting number of titles in Spanish to emphasize that over 6 percent of our collection is directly supporting Spanish Language and Literature, Latin American 3 Studies and Hispanic Studies programs. On the most recent survey (Killam Library Institutional Questionnaire FY2002-2003), 80% of respondents indicated that they were satisfied or very satisfied with the library's book collection, 76% indicated that they were “satisfied” or “very satisfied” with the library's periodicals collection, and 85% indicated that they were “satisfied” or “very satisfied” with the library's electronic database collection (support document available). Databases available to our patrons cover all disciplines taught at Texas A&M International University. Some of the individual databases available are embedded by vendors and aggregators into larger databases. The majority provide access to the full text and image of relevant articles. Others are indexes and abstracts. This is a very dynamic set of information, and is constantly changing. The databases can be consulted from an authenticated computer at: http://library.tamiu.edu/dbases/index.htm (support document available). Very much related to our databases are the more than 8,000 electronic journals that our patrons have access to. This is also a very dynamic set of information. As mentioned in the paragraph above, most of the articles published by these journals are accessible in either full text and/or image. A listing of all journals available electronically and in print is available at: http://library.tamiu.edu/per/, where our patrons can search for relevant titles alphabetically, by keyword in title and/or by subject. Library User Access Privileges Killam Library is open for service 84 hours per week during the Fall, Spring, and Summer semesters. Peer institutions’ libraries average 86.4 service hours per week, ranging from 81.5 hours to 90 hours per week, excepting North Carolina Central University’s Shepard Library at 115 hours per week (NCCU has more than 50% higher enrollment than Texas A&M International University (TAMIU), and eighteen full-time-equivalent librarians). On the 4 most recent library survey, 73.4% of respondents indicated that they were satisfied or very satisfied with the library’s hours of service. All basic library services (circulation, periodicals, and reference) are available during all library hours of service. All TAMIU users (students, faculty, and staff) have full access to all online databases and user aids described above under Collections, both in the library, from any campus office or workstation, and from any remote location using our proxy server. This includes access to all electronic books and all electronic fulltext journals. All print materials in Killam Library are in open stacks except the Special Collections, which can be accessed by anyone making a request at the Reference Desk. Circulating materials (books in the General Collection, Curriculum Collection, Juvenile Collection, and federal and Texas state documents) have a three-week circulating period for students, 120 days for faculty. Media Collection materials check out only to faculty and only for three days, but they may be viewed or heard in-building using equipment in Programs for Academic Support and Enrichment. Reference and Special Collections materials do not circulate. On the most recent library survey, 83.5% of respondents indicated that they were “satisfied” or “very satisfied” with Killam Library circulation periods. The Killam Library Access Policy for information and materials and the Killam Library Circulation Policy are included in the supporting documentation below. Inter-Library and Consortial Agreements The Killam Library maintains arrangements with a number of other institutions and organizations to supplement our local collections. It is a member of TexShare, a state-wide cooperative program for academic and public libraries through which we participate in the following programs: TexShare Card Program (state-wide reciprocal borrowing for our patrons at other participating libraries). 5 TexShare Database Program (consortial subscriptions to bibliographic and full-text or full-image databases ), TexShare Interlibrary Loan Program (promotes resource sharing using a common protocol and offers free reciprocal interlibrary loans , and supports using Ariel software to transmit requested material via the Internet or using courier service to expedite interlibrary loans) TexPress Courier Service (provides 5 day-a-week pickup and delivery service to participating libraries and interfaces with the Trans-Amigos Express courier service of the Amigos Library Services at no additional charge to increase the service reach.). The Library is also a full member of OCLC (Online Computer Library Center) through its regional affiliate, Amigos Library Services. OCLC offers WorldCat, a worldwide union catalog of 52 million online records of bibliographic and ownership information created and maintained collectively by more than 9,000 member institutions. OCLC hosts an electronic interlibrary loan system to facilitate borrowing among the member libraries. The Killam Library has signed special interlibrary loan agreements with Amigos Library Services, BCR (Bibliographical Center for Research, another regional OCLC affiliate) and LVIS (Libraries Very Interested in Sharing, a national group of OCLC members) which facilitate interlibrary loan by offering free service among participating institutions. The Killam Library has acquired perpetual access to thousands of ebooks by participating in four Shared Resource Collections (SRCs) through the auspices of Amigos Library Services. The SRCs included cataloging records, which have been added to our local, public access catalog with links to the online full text of the works. The Killam Library cooperates with Texas A&M University (TAMU) in College Station, Texas to subscribe to databases 6 acquired collectively for participating libraries of the Texas A&M University System (TAMUS). The Library also belongs to the TAMUS library automation group that shares an integrated library management system called Voyager. The Killam Library also maintains a reciprocal borrowing agreement with the Harold R. Yeary Library of Laredo Community College, located approximately 12 miles from our campus. ______________________________________________________ SUPPORT DOCUMENTATION SOURCE Killam Library Institutional Questionnaire, report on results FY20022003 Killam Library Institutional Questionnaire, report on results FY20012002 Killam Library Institutional Questionnaire, report on results FY20002001 Killam Library Institutional Questionnaire, report on results FY19992000 Print book collection by academic area LOCATION/Special Instructions EBooks support document http://library.tamiu.edu/SACS/eBOOKS_support.doc List of electronic and print journals http://library.tamiu.edu/per/ List of databases http://library.tamiu.edu/SACS/List_of_electronic_databas es.doc Access Policy http://library.tamiu.edu/SACS/access_policies.doc Circulation Policies http://library.tamiu.edu/SACS/circ_policies.doc http://library.tamiu.edu/SACS/KLIQ_02-03.doc http://library.tamiu.edu/SACS/KLIQ_01-02.doc http://library.tamiu.edu/SACS/KLIQ_00-01.doc http://library.tamiu.edu/SACS/KLIQ_99-00.doc http://library.tamiu.edu/SACS/Holdings_by_Academic_A rea.xls 7 TexShare Membership List http://www.Texshare.edu/ Upon successful connection with link click on “Libraries & Catalogs” under Member Information for a list of members and program participation. Click on “T” in the alphabetic index labeled academic libraries to retrieve a list of libraries beginning with “T” and scroll down to Texas A&M International Univ. and see “yes” in the fields indicating program participation in Card Program, Interlibrary Loan, Courier Service and Databases program. http://www.texshare.edu/generalinfo/about/programst.html OCLC (Online Computer Library Center) Membership Record. http://www.oclc.org/contacts/libraries/default.htm Upon successful connection with link scroll down on participating institutions search page and find search block labeled “OCLC Symbol” and enter the letters TLS in the block. Click on start search at bottom of page to retrieve membership record for Texas A&M International Univ. http://www.oclc.org/common/cgioclc/pi.pl?Submit3=Start+Search&all=TEXAS+A%26M+INT +UNIV OCLC WorldCat Union Catalog documentation OCLC Interlibrary Loan Program Description Amigos Resource Sharing Agreement List of Signers http://www.oclc.org/worldcat/ http://www.oclc.org/ill/ http://www.amigos.org/interlibraryloan/f9167.html Upon successful connection with link click on letter “T” in index and scroll down to find TLS in left column to locate the record for Texas A&M International Univ. http://www.amigos.org/interlibraryloan/f9167.html - T Amigos/BCR (Bibliographical Research Center) Reciprocal Interlibrary Loan Agreement list of signers. http://www.amigos.org/interlibraryloan/abcr.html Upon successful connection with link click on letter “T” in index and find TLS in left column to locate Texas A&M International Univ. http://www.amigos.org/interlibraryloan/abcr.html - T 8 LVIS (Libraries Very Interested in Sharing) Participation Documentation. Shared Resource Collection ebooks in Voyager Catalog http://www.oclc.org/contacts/libraries/default.htm Upon successful connection with link scroll down on participating institutions search page and find search block labeled “OCLC Symbol” and enter the letters TLS in the block. Click on start search at bottom of page to retrieve membership record for Texas A&M International Univ. Locate “LVIS” in right column indicating our participation in this group. http://www.oclc.org/common/cgioclc/pi.pl?Submit3=Start+Search&all=TEXAS+A%26M+INT +UNIV https://voyager-iu.tamu.edu/ On the Rio search screen locate the search block labeled “find this” and enter Mexico as a sample search topic. Scroll down. Under “Find Results In” menu select “Keyword Relevance” In “Quick Limit” drop-down menu select “netlibrary”. Click on search button to retrieve list of ebooks related to Mexico. Note: records of ebooks will automatically be retrieved with print books if search is not limited to “netlibrary”. https://voyager-iu.tamu.edu/ Intrasystem Cooperation Contract with Texas A&M University FY 2003-2004 & FY2004-2005 for databases & Voyager Library System participation. Laredo Community College Library Cooperation Agreement http://library.tamiu.edu/SACS/System_agreement.pdf http://library.tamiu.edu/SACS/LCC_agreement.pdf 9