FINTnews No. 28, November 2011
The Electronic Newsletter of the First International Network on Trust
Table of Contents:
1.
ABOUT FINT ............................................................................................................ 1
2.
FINT BI-ANNUAL EIASM WORKSHOP ON TRUST, Milan 14-15 June, 2012 .. 2
3.
POSITION AVAILABLE: UNIVERSITY OF SURREY ........................................ 3
4.
CALL FOR PAPERS................................................................................................. 4
5.
PEOPLE ON THE MOVE: Katinka Bijlsma-Frankema ........................................... 5
6.
AWARDS .................................................................................................................. 5
7.
RECENT DOCTORATES IN TRUST-RELATED RESEARCH ............................ 5
8.
SSRN ANNOUNCEMENT: Shapira on the Top Ten Download List ...................... 6
9.
NEW BOOKS ............................................................................................................ 7
10. RECENT ARTICLES AND CHAPTERS ................................................................. 9
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1. ABOUT FINT
FINT (First International Network on Trust ) is an international group of academics and
practitioners, who are interested in the study of trust. Besides FINTnews, the FINT
newsletter, and the FINT website www.FINTweb.org , we also have a biannual EIASM
Workshop on Trust (next workshop in Milan, June 14-15, 2012, see below).
Please send your items for the next Edition to the Editor (r.zolin@qut.edu.au) anytime. Please
feel encouraged to forward this newsletter and to pass additional email addresses for the
mailing list on to the Editor. Your news not included here? Tell the Editor about it!
FINT Membership: If you have an interest in trust research, you are invited to join FINT and
get free access to our resources website: www.fintweb.org
Roxanne Zolin
Editor FINTnews
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2. FINT BI-ANNUAL EIASM WORKSHOP ON TRUST, Milan 14-15 June, 2012
First International Network on Trust
Bi-Annual EIASM Workshop
Milan, 14-15 June 2012
Deadline for Submission is 30 November 2011.
Interactive Workshops Deadline is 31 January 2012.
Call for papers, symposia, roundtables, and interactive workshops
Trust is one of the few concepts and shared human experiences that crosses disciplinary,
cultural, and generational boundaries. It lies at the heart of all human relationships whether
with another single individual, a group, or an institution; it is a key factor in our conceptions of
society and civilisation. It is claimed to be the key to enhancing and enabling cooperation, the
sharing of information, problem solving, commitment and job satisfaction, as well as a range of
individual, group, organizational, and societal performance outcomes. The changing nature of
the current social and political environments within which we exist as individuals and as
members of groups highlights the contribution of trust to success but also the challenges to its
continued existence within relationships.
Although research into trust has advanced significantly in the last decade, our understanding
remains limited and there is much that we have, as yet, not explored. Important questions
remain as to how trust is built, maintained and repaired in the multiplicity of contexts, the
dynamic environments, and relationships of which it is part. Trust is possibly unique as a
subject which crosses boundaries in both how and where it is studied. In order to reflect this
reality, the FINT workshop seeks to provide a forum in which we further develop and broaden
our trust knowledge, and community, as we move into the second decade of the 21st century.
We welcome as contributors representatives of the academic and practitioner communities,
from a wide range of academic disciplines, those who use qualitative and quantitative methods,
who have empirical and theoretical insights to offer, and to include both junior and senior
researchers.
Accordingly, the next FINT workshop is intendedly broad in nature. We invite the submission
of individual papers in addition to proposals for round tables and workshop development
activities.
The FINT workshop will take place from 14-15 June 2012 in Milano, at the Bocconi
University. You are also welcome to participate in our pre-conference activities on June 13 and
in our excursion to Lake Como on June 16.
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Guest Speakers
Russell Hardin
Kimberly D. Elsbach
http://politics.as.nyu.edu/object/RussellHardin.html http://gsm.ucdavis.edu/faculty/kimberlyd-elsbach
3. POSITION AVAILABLE: UNIVERSITY OF SURREY
Lectureship/Senior Lectureship
University of Surrey
Lecturer £36,862 - £44,016 p.a.
Senior Lecturer £45,336 - £54,133 p.a.
We are seeking a talented and enthusiastic Organizational Trust researcher who will join the
‘IB & Strategy’ group and become a member of the ‘Centre for Trust Research’ within the
Business School of Surrey University. In terms of teaching, the successful candidate should be
willing and able to cover areas slightly different from his/her research focus. Entrepreneurship
and Marketing are areas where we need teaching support.
At Lecturer level we are looking for concrete evidence of international research potential and
teaching ability; for Senior Lecturers we expect an excellent record of scholarship and research
of international significance, demonstrated by a strong publication profile and the capability to
generate research funding.
We can offer a generous remuneration package, which includes relocation assistance where
appropriate, the latest teaching facilities, and access to a variety of staff development opportunities.
Informal enquiries to: Professor Reinhard Bachmann, email: r.bachmann@surrey.ac.uk,
telephone: 01483 68 2014
Apply on-line at www.surrey.ac.uk/discoveryou or alternatively please contact Human
Resources, either via email on FBELHR@surrey.ac.uk, or by telephone on 01483 683986
(24 hours).
Closing date for applications is Thursday 10 November, 2011
The interviews are expected to be held between 21 November and 2 December 2011.
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4. CALL FOR PAPERS
Call for Papers: Trust in Crisis: Diagnoses and Remedies
European Group of Organization Studies (EGOS) 2012, Helsinki, Finland
Deadline for short paper submissions: January 16, 2012
Convenors:
Nicole Gillespie, University of Queensland, Australia, n.gillespie@business.uq.edu.au
Roderick Kramer, Stanford University, USA, Kramer_rod@gsb.stanford.edu
Reinhard Bachmann, University of Surrey, UK, r.bachmann@surrey.ac.uk
Call for papers
Recent global events have seriously undermined society’s trust in institutions and
organizations. Taking the financial crisis as one prominent example, many analysts contend
that it is trust, more than anything, which has been destroyed (e.g. Pew Research Center,
2009; Edelman Trust Barometer, 2009). In particular, the public’s confidence in banks, creditrating agencies, investment agencies, insurance companies, business schools, and
government regulators, has been undermined. A trust failure of such historical dimension
raises a number of serious questions at the individual, organizational, and societal level, and
provides potential for learning valuable lessons. The breakdown of trust is not limited to the
financial crisis though. Rather, it has occurred in the context of a plethora of prominent
organizational failures and trust betrayals spanning a decade or more (e.g. the UK
parliamentary expenses scandal, Enron, Parmalat, AIG, Societe Generale, United Nations oilfor-food programme). Scholars, government leaders, policy makers, and social commentators
have identified the need to restore public trust in institutions and organizations for the
effective functioning of society.
Despite the considerable volume of work on trust and trust building over the past fifteen
years, organizational research has given scant attention to the restoration of trust (Dirks,
Lewicki and Zaheer 2009; Kramer & Lewicki, 2010). The limited research to date has relied
heavily on a psychological approach and experimental methods, and has focused primarily on
how individuals regain the trust of others. Yet, recent research suggests that the processes
and mechanisms of trust repair are fundamentally different at the organizational vs.
interpersonal level (see Gillespie and Dietz, 2009). However, there is currently limited
research conceptualising trust at the institutional and organizational levels [for foundational
work see Shapiro (1987) and Zucker (1986)], and little understanding of how macro and micro
level forces influence trust dynamics at the institutional level.
The aim of this sub-theme is to focus attention squarely on organizational- and institutionallevel trust failures and repair. We invite contributions that help to clarify theoretically and/or
empirically the antecedents, processes and consequences of organizational and institutional
trust, and its destruction and repair, as well as the dynamic interplay between interpersonal,
group, organizational, institutional, and societal trust. We actively encourage a crossdisciplinary dialogue and submissions that adopt novel as well as traditional methodologies,
including case-studies, surveys, ethnographies, experiments, mixed, grounded, and critical
approaches. Papers are expected to have a clear ambition towards first-rate publication, and
authors of accepted papers will be encouraged to submit to the forthcoming Special Issue of
Organizational Studies on ‘Trust in Crisis: Organizational and Institutional Trust, Failures and
Repair’ (deadline 3 December 2012).
Challenging questions to address include:
 What strategies are most effective for restoring organisational trust? Under what
circumstances and contexts do they result in enduring outcomes?
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 To what extent do the expectations and processes of trust repair vary in response to
different stakeholder groups (e.g. employees, customers, investors, suppliers, legislators
etc.)?
 What insights into the antecedents and facilitators of trust failures can be gained from
analysis of prominent institutional failures?
 To what extent are trust failures and repair efforts influenced by the broader legal, political,
regulatory and cultural environment? Under what conditions can new regulations create,
restore, or substitute for trust in institutions?
 Is it possible or appropriate to repair trust in organizations that have repeatedly violated
their stakeholders’ trust? When is ‘distrust’ an asset? What is the functionality of low trust
levels toward organizations? Under what circumstances, is distrust a problem?
 What are the barriers to effective trust restoration? To what extent do existing
organizational theories help us understand why trust repair might be difficult in complex
organizational settings?
For more information see: www.egos2012.net/2011/06/swg-2-trust-in-crisis-diagnoses-andremedies/
For more background information, see: http://www.OrganisationalTrust.org
5. PEOPLE ON THE MOVE: Katinka Bijlsma-Frankema
Katinka Bijlsma-Frankema has moved from VU University Amsterdam to the University of Groningen ,
the Netherlands.
Address: Department of Organization Psychology, University of Groningen, Grote Kruisstraat 2/1, 9712
TS Groningen, the Netherlands, tel: +31 50 3636457, e-mail: K.M.Bijlsma-Frankema@rug.nl,
e-mail home address: kmbf@XS4ALL.nl
6. AWARDS
None reported this time, but let the Editor know if any research or researchers related to trust
have been honoured.
7. RECENT DOCTORATES IN TRUST-RELATED RESEARCH
Dr. Selin Eser Erdil
I recently earned my PhD degree from the School of Management at Sabancı University. My
dissertation- advised by S. Arzu Wasti- is titled “ A Model Of Dyadic Trust: Turkish Case". I
will appreciate if you will share the news on the next news letter.
Best,
Dr. Selin Eser Erdil
Instructor,
School of Management,
Sabancı University,
Istanbul, Turkey
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Dr. Robert Münscher
======
My PhD based on my study of 'Trust Relations in Intercultural
Management' (with Prof. Torsten M. Kühlmann, Bayreuth
University) has been published in March 2011 with German editor
"Gabler Verlag" (Vertrauensentwicklung im interkulturellen
Management. Ein empirischer Beitrag am Beispiel der deutschfranzösischen Zusammenarbeit). I'm currently preparing an
English Article on the study and the results.
The data involves 100 hour-long semi-structured interviews with
German and French middle and upper level executives of
multinational companies. They reported 'critical incidents' of
(positive and negative) trust development in a total of 850
different management relationships.
We ran three analysis on the data:
--- In a 1st step, the data served to inductively determine
trust development factors in management on a more detailed
level than published in the antecedents of trust debate and
specifically to German and French management - necessary for
serious cross-cultural comparisons. The resulting
classification system covers a total of 60 trust development
factors organized in 12 fields of management activity.
--- Using a 2x2 quasi-experimental design, we could then test
in a 2nd step whether those trust factors were weighted
differently by German vs. French managers.
--- Moreover, in a 3rd analysis we examined whether German vs.
French managers refer to different standards when they
interpret behavioural cues as 'trust factors'.
======
8. SSRN ANNOUNCEMENT: Shapira on the Top Ten Download List
Dear Reuven Shapira:
Your paper, "ESSENTIAL HIGH-MORAL TRUSTED TRANSFORMATIONAL
LEADERSHIP IN CO-OPERATIVES, PROBLEMS AND A SOLUTION", was recently
listed on SSRN's Top Ten download list for Comparative Studies of Leadership eJournal,
Consequences of Leadership eJournal, LRN: Comparative Organizational Studies (Topic) and
LRN: Consequences of Leadership (Topic). As of 07/27/2011, your paper has been
downloaded 15 times. You may view the abstract and download statistics at
http://ssrn.com/abstract=1756729.
Top Ten Lists are updated on a daily basis. Click on the following link to view the Top Ten list
for the journal Comparative Studies of Leadership eJournal Top Ten, Consequences of Leadership eJournal Top Ten,
LRN: Comparative Organizational Studies (Topic) Top Ten and LRN: Consequences of Leadership (Topic) Top Ten.
Click on the following link to view all the papers in the journal Comparative Studies of Leadership
6
eJournal All Papers, Consequences of Leadership eJournal All Papers, LRN: Comparative Organizational Studies (Topic) All
Papers
and LRN: Consequences of Leadership (Topic) All Papers.
To view any of the Top Downloaded lists, click the "i" information icon on any network,
subnetwork, journal or topic in the Browse list reachable through the following link:
http://www.ssrn.com/Browse
Your paper may be listed in the Top Ten for other networks or journals and, if so, you will
receive additional notices at that time.
If you have any questions regarding this notification or any other matter, please email
AuthorSupport@SSRN.com or call 877-SSRNHelp (877 777 6435 toll free). Outside of the
United States, call +1 585 442 8170.
SSRN Announcement:
SSRN has again been named the Number 1 Open Access Repository in the World (for January,
2011) by the Ranking Web of World Repositories
(http://repositories.webometrics.info/toprep.asp). Our thanks to all of the SSRN authors who
helped make this happen.
Sincerely,
Michael C. Jensen
Chairman
Social Science Research Network
*******************************
Dear Friends and Colleagues,
This paper was first presented at the ICA (International Co-operative Alliance)
Research Committee Conference in Oxford, September 2009, and was published
with minor changes in The Journal of Co-operative Studies 43(3) 2010. To my
mind the interest in the article is a good sign for the coming UN’s 2012 Year of
Co-operatives.
Best regards
Reuven Shapira
*******************************
9. NEW BOOKS
*******************
FINT 50% DISCOUNT PRICE: £55.00*
Handbook of Intuition Research
Edited by Marta Sinclair, Griffith University, Australia
This groundbreaking interdisciplinary Handbook showcases the latest intuition research,
integrated in a framework that reconciles various views on what intuition is and how it works.
The internationally renowned group of contributors presents their findings in five areas. Part I
explores different facets of the intuiting process and its outcome, the role of consciousness and
affect, and alternative ways of capturing intuition. Part II deals with its function in expertise,
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strategy, entrepreneurship, and ethics. Part III outlines intuitive decision making in critical
occupations, the legal profession, medicine, the film and wine industries, and teaching. Part IV
pushes the boundaries of our current understanding by exploring the possibility of non local
intuition, based on the principles of quantum holography. Part V investigates different ways of
developing intuitive skills.
This cutting-edge, comprehensive Handbook will prove essential for academics and research
students of the social sciences, particularly management, psychology, sociology,
entrepreneurship, leadership, team dynamics, HR and training. It will also be an invaluable
resource for industry professionals searching for soft-core methods to increase productivity and
creativity/innovation, to improve leadership and organizational climate, or to adopt new staff
training and development methods.
Contributors include: A. Antonietti, B. Bakken, C. Betsch, R. Bradley, L. Burke, J.-F. Coget,
E. Dane,
A. Dijksterhuis, W. Duggan, I. Ebert, S. Epstein, A. Glockner, B. Graf, L. Gundry, J. Guzak, T.
Haerem,
B. Hargrove, C. Harteis, G. Hodgkinson, P. Ianello, K.-P. Ittner, J. Kickul, G. Klein, C. Kugler,
C. Kuhnle,
J. Langan-Fox, M. Mason, B. Morgenthaler, J. Pretz, D. Radin, G. Roth, E. Sadler-Smith, M.
Sinclair, M. Strick,
D. Tomasino, V. Vranic
2011 296 pp Hardback 978 1 84844 888 9 £110.00 –
FINT 50% DISCOUNT PRICE: £55.00*
*+ postage and packing. Offer valid until 30th Nov 2011
eBook 978 0 85793 637 0
ELGAR ORIGINAL REFERENCE • Full contents – www.e-elgar.com
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10. RECENT ARTICLES AND CHAPTERS
Hurley, Robert (2011) Trust Me Companies spend a lot of time focusing on ethical behavior.
But that's not where the crisis is. Wall Street Journal. 24 October, 2011
http://online.wsj.com/article/SB10001424052970204138204576603031565507232.htm
l?mod=googlenews_wsj
Lumineau F. & Malhotra D. 2011. “Shadow of the Contract: How Contract Structure Shapes
Inter-Firm Dispute Resolution.” Strategic Management Journal, 32: 532-555.
Lumineau F. & Oxley J. 2012. “Let’s Work It Out (Or We’ll See You in Court…): Litigation
and Private Dispute Resolution in Vertical Exchange Relationships.” Organization
Science, in press.
Malhotra D. & Lumineau F. 2011. “Trust and Collaboration in the Aftermath of Conflict: The
Effects of Contract Structure.” Academy of Management Journal, 54(5).
Pirson, Michael and Malhotra, Deepak: (2008) Unconventional
Insights for Managing
Stakeholder Trust, MIT Sloan Management Review, Summer 2008 Volume 49,
Number 4
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