Role Profile Job Description Job Title Training and Development Consultant, English Engage Directorate or Region SA region Department/Country Pakistan Location of post Lahore / Islamabad, Pakistan (tbc) Pay Band OAS Reports to ELT Adviser, (based in Islamabad, Pakistan Duration of job 2 years Purpose of job: To provide efficient and effective management of English language trainer/teacher training services supporting trainers and teachers (Engage strand), thereby making a significant contribution to the development and expansion of the business through partnerships in-country and regionally. Context and environment: This is a new post within the growing English Partnerships team in Pakistan. The post holder will be responsible for contributing to strategic and financial objectives of English Partnerships Pakistan by: leading on the academic management of ELT development projects for primary, secondary and tertiary level teacher educators, teachers and learners in the state sector. managing the content development and/or adaptation of products and services delivered through face to face, blended or digital media as part of the Engage strand of the British Council’s global English language portfolio. working pro-actively to build and sustain key relationships for both income generation and influence The British Council has large offices in Islamabad, Lahore and Karachi. As a Tier 1 country, Pakistan is of major importance in the wider South Asia region. We have a well-established network from our previous work in English, including the 4-year regional English language project English for Teaching, Teaching for English (ETTE), as well as from the Education, Society and Arts programmes, and our commercial English Exams activities. Building on our continuing and expanding engagement of stakeholders in language policy issues, we aim also to be a partner of choice at national and regional levels for the Pakistan government’s English teaching and learning developments, and for provincial-level reform initiatives. We will work increasingly with other donor organisations engaged in large-scale projects with a particular focus on media/broadcast, mobile phone and other digital media. The success of our work depends on our ability to work in partnership with the government, and alongside other major projects initiated and developed by non-governmental key players. It is also vital that we work across all strands of our English and other programme activity, including our strong Exams business. The working, political and security environment is challenging, and is of considerable complexity, necessitating insight, understanding and patience when working across a range of sectors, frequently in conflicting areas of interest. The post-holder will need to be able to come to a rapid understanding of the local context and be able to exploit this understanding rapidly in operational terms. Pakistan is also an extremely interesting place in which to work and one where it is possible to build rewarding relationships with key Pakistani operators. In 2011, English work in Pakistan will be rebranded ‘English Partnerships’, to reflect the fact that our work is a central part of the British Council’s ongoing commitment to the development of English teaching and learning in the country through key partnerships. English Partnerships Team Members of the English Partnerships team in Pakistan are based in one of three offices: Islamabad, Lahore and Karachi. This new STC post, based in Lahore (Punjab), and responsible for managing academic design, delivery, monitoring and evaluation and report writing of large-scale teacher education and development projects, generally following a cascade model, in collaboration with suitably qualified and experienced locally-engaged trainers wherever possible. The STC will be managed by the English Project Adviser (Pakistan). S/he will work also closely with Lahore office 1 of 6 Resourcing team November 2010 staff familiar with Pakistan’s operating environments who will help support and oversee administrative and logistical needs of all project partners primarily in Punjab and Sindh, which have been identified as key states for the British Council’s work in ELT. The STC will work to build and train a local team of British Council Training Consultants. The STC will work closely with this team as a mentor, monitor and manager to ensure quality standards are maintained. While the post holder will be responsible mainly for starting and maintaining partnership projects in Punjab and Sindh, s/he may also be required to manage training projects in other states depending on operational requirements and priorities. S/he will also be required to provide academic advice and management for new products being developed and launched in the global Large Scale Programmes (LSPs), predominantly under the Engage strand. S/he is expected to seek and share knowledge and good practice with his/her colleagues in Pakistan, and with English Language Advisers/Managers across the wider South Asia region and in the global network. The post will be challenging and will require: a strong background in language teaching methodology and language development/improvement, as well as broad experience of course design and planning for teachers, trainers and learners good relationship-building, networking and interpersonal skills, particularly with mid – senior level government officials in challenging operating contexts good team-working skills to ensure collaboration and effective working with the Pakistan English team and wider South Asia English teams Understanding of project management, including monitoring and evaluation of ELT projects Accountabilities, responsibilities and main duties: (including people management and finance) Set and achieve project outcomes, target audience reach and income generation within allocated budgets Academic quality assurance of all projects managed including teacher / trainer training, materials development / adaptation etc Line management of up to 2 academic posts (to be decided) Academic project management Manage the design, delivery and successful implementation of ELT projects in line with English PartnershipsPakistan strategic and financial objectives. This will include: Developing and costing project proposals, project plans including monitoring and evaluation schedules, risk assessments, stakeholder analyses, communications plans etc using agreed tools and processes Academic management of project life cycle, including management of associated risks Training programmes adapt/utilise British Council global product portfolio as appropriate to meet methodological and language skills needs of target groups as identified through a full, initial training needs analysis Training programmes are delivered to British Council standards, and in project documentation agreed with internal and external stakeholders In conjunction with EL Adviser and Head, English Programmes, recruit and manage UK and local training consultants as required Working closely with English Partnerships colleagues to ensure that administrative and logistical aspects of projects and training programmes are planned and organised effectively and that internal and external stakeholders are involved as appropriate Effective monitoring and evaluation mechanisms are produced and administered to ensure measurable evidence of impact in line with project plans. All materials, courses and documents are developed to agreed format and layout which meet British Council standards and are supported by clear student and trainer notes. Materials templates are developed and content standards (eg on number of pages of materials per unit, amount of details in trainer’s notes, number of illustrations per page, and complexity of rubric) are followed according to British Council standards and are in line with requirements of external partners. Copyright law is complied with and when necessary copyright permission is obtained and kept on record Provide academic advice. management and/or content development of the English Partnerships products and services within the Engage/Connect global English portfolio including: Ensuring all materials developed support the British Council’s global and regional English strategy by working closely with the South Asia English and Digital teams and the UK ELI team. Ensuring all materials, courses and documents are developed to agreed format and layout which meet British 2 of 6 Resourcing team November 2010 Council standards and are supported by clear trainer notes if required Complying fully with copyright laws, copyright permission is obtained and kept on record Effective monitoring and evaluation mechanisms are in place, and administered to ensure measurable evidence of quality and impact etc, in line with EL programme targets Products and services are developed to meet the requirements of emerging business areas. Assist in the recruitment, management and professional development of a cadre of freelance Training Consultants including Assisting in the recruitment, induction, initial training and ongoing professional development of Pakistani freelance Training Consultants. Implement Quality Assurance checks in collaboration with English Language Adviser, Pakistan, in line with agreed standards, (eg) by providing oral and written feedback on all session observations Manage and implement additional ELT projects/events in the region as required which may include providing academic inputs and leading on policy events, conferences, symposia, Hornby Regional School activities and seminars etc presenting at national and regional conferences or events Key relationships: (include internal and external) External -Pakistani Ministries of Education (state and district level government officials); Higher Education and other government departments; -academics from Universities, -Principals of selected schools, state school inspectorates, other educational institutions; -Members of Teachers’ Associations (ie) SPELT, Pakistan; -Potential funding partners; media (inc social media) outlets; clients and potential clients for ELT including Senior Managers of corporate CSR Foundations, donor organisations and NGOs; private and public sectors; international agencies and programme departments of Embassies; -UK ELT Constituency including Consultants, Academics at Universities and publishers Internal Predominantly English Language Adviser Pakistan, Senior Management Team, Pakistan; All BC Pakistani teams- Education, Arts and Society, MarComms, Exams; Wider South Asia English Language Lead; all South Asia region Country Teams; British Council Strategic Business Unit (SBU) – English, and associated heads of teams. Other important features or requirements of the job (e.g. travel, unsocial/evening hours, restrictions on employment etc) Occasional unsocial hours, involves extensive travel around Punjab, and other provinces in Pakistan, and some travel within the region. Pakistan is often in the news for all the wrong reasons, tending to portray the impression that it is like living in a war zone. Whilst it is true that a number of measures have to be taken for personal safety, travel to certain parts of the country is restricted and this is a ‘no child’ posting, it is still possible to enjoy an interesting and rewarding posting in Pakistan. Trekking holidays in Gilgit-Baltistan are possible, as are visits to many of the tourist sites in Lahore and other parts of the Punjab. Security presents operational difficulties much of the time, though we are still able to operate relatively normally in Sindh and Punjab (together 70% of the population) with more limited engagement in other areas. Most Pakistanis are dedicated to creating a more stable and prosperous country. They are a warm and welcoming people who have great affection for the British. Please specify any passport/visa and/or nationality requirement. Please indicate if any security or legal checks are required for this role. UK passport holder This is ‘no child’ posting - (children aged 5 to 18 are unable to be based at post and holiday visits are subject to certain restrictions) Enhanced and clear CRB Disclosure is mandatory as well as other appropriate checks. 3 of 6 Resourcing team November 2010 Person Specification Essential Behaviours Creating Shared Purpose (More Demanding) Shaping the Future (More Demanding) Connecting with Others (More Demanding) Making it Happen (Essential) Being Accountable (Essential) Working together (Essential?) Skills and Knowledge Project & Contract Management (all at level 1) Development and delivery Managing risk Monitoring, evaluation, reporting Experience A proven track record in; ● teaching ● teacher training ● trainer training Qualifications DELTA or Trinity Diploma in TESOL (or equivalent qualification) Desirable Assessment stage Interview Although these behaviours are required, they will not be assessed in the recruitment process Short listing & Interview Understanding and practical experience of online/ digital content development and training delivery MA in ELT / TESOL Project Management or Monitoring & Evaluation qualification Short listing & interview Short listing Sheilagh Neilson, Regional English Partnerships Manager, South Asia Submitted by (Recruiting Manager: Martin Fryer, Director Programmes, Pakistan) Date 18 August 2011 4 of 6 Resourcing team November 2010 Guidance on Preparing a Role Profile (a) Job Description Complete the job description section of the role profile Purpose of job – What is the overall aim of the job? Why does it exist? (One or two sentences are usually enough for this). Context and Environment – what does the department do? Which region does the job sit in? Are there any particular challenges or attractions of the region or area? Is it part of a team, if so how big is the team and where does the job fit? Who does it report to? (An organogram is helpful here) Accountabilities, Responsibilities and Main Duties Accountabilities - results for which the post holder is held accountable not necessarily tasks they perform themselves. More senior roles often have more accountabilities as they deliver results through others. Responsibilities – what actions or tasks is the job holder responsible for? e.g. management or administration of finances, managing people, delivering or contributing to organisational targets, delivering own or others work to agreed standards Main Duties – the main specific duties that job holder has to do in order to meet the responsibilities e.g. project planning, budget planning, event co-ordination, teacher recruitment. This is not meant to be an exhaustive list of all the tasks in a job, just the main ones. If there are one or two duties which form the major part of the job e.g. reconciliation of payments for a finance role it is helpful to indicate what percentage of the job these activities take up. Key Relationships What people or organisations (internal and / or external) does the job holder have to interact with or influence and to what level? For example an Events Co-ordinator might have to maintain relationships with venue providers and participants externally and managers and PAs internally. Other important features or requirements of the job – are there significant or unusual demands which are essential to the job e.g. unsocial / evening hours, international travel etc? Please be as specific as possible on these and only include those which are essential. 5 of 6 Resourcing team November 2010 (b) Person Specification Complete the person specification section. As part of the role profile, it is used for recruitment purposes only. It sets out the selection criteria used for short listing and interview i.e. nature and level of the skill, knowledge and behaviour which will be assessed. These criteria are classed as either essential or desirable. Essential criteria are always used in assessment. Desirable ones are used to enable selection for interview where more than five candidates meet the essential criteria. Candidates who have declared a disability and who meet the essential criteria are always interviewed. To increase opportunity while minimising bureaucracy and the amount of work for applicants and recruiting managers, no more than eight criteria should be listed as essential under the headings of behaviours, skills & knowledge and experience. We recommend that a maximum of four desirable criteria can be added. Behaviours - Select required behaviours – suggest no more than four - from the Dictionary (link attached) which you propose to use as part of the selection criteria. In each case specify the behaviour and the level. Skills and Knowledge – Select required skill and level from Generic Skills Dictionary (link attached). Guidance is no more than two - for example project and contract management, financial planning and management. Specify any additional knowledge requirement (this may be not always be applicable) for example, knowledge of employment law. Experience – What is the minimum experience (work or otherwise) which is required or desirable for the job for example, leading a dispersed team, implementing a new system or policy, working in the public / private sector. Qualifications - Please list the minimum qualifications or equivalent required for this role. Sometimes the "equivalent" could be practical experience or a local qualification or other similar accreditation. Qualifications should only be listed as essential if absolutely necessary for the job. 6 of 6 Resourcing team November 2010