Isabel M. Houtz OFFICE ADMNISTRATIVE PROFESSIONAL I am a successful professional with office administration experience. I am skilled in identify the core issues and providing leadership to create efficient resource utilization. I am also able to manage simultaneous projects from conception through completion. I am looking to obtain a management position with my professionalism, hard work, and knowledge. CORE COMPETENCIES Professional Presentation • Office Equipment Typing • Filing • Receptionist Customer Service Client Relations• Multi-Tasking• Organized• Results Focused• Bilingual Dependable CAREER TRACK THE LPA GROUP INCORPORATED Tampa, Florida ADMINISTRATIVE ASSISTANT/SECRETARY/DOCUMENT CONTROL 2009 to 2011 (2/27/09 – 3/21/11) • Six year’s experience in Electronic Document Management Systems (EDMS) as a Capture/Index Operator. I received training in document preparation and compression (Utilizing Paper Port 10). •Responsible for scanning and attributing documents. Perform an initial QA/QC by checking the scanned document to make sure that all pages have been scanned and the document image is legible. • Attended EDMS, bridge inspection and roadway maintenance related meetings. • Performed clerical work for Dist. 1, 5, 6 & 7 structures maintenance offices. • Office from desk. Responsible for Phone calls, Mail, Report Processing , Pontis program ( FDOT), keep in contact with our clients, e-mails. 4534 Cozzo Drive Land 0’ Lakes, Florida 34639 Home: 813-996-2117 Cell: 813-468-0330 lhoutz1@tampabay.rr.com VOLKERT & ASSOCIATES, INC. Tampa, Florida SECRETARY/DOCUMENT CONTROL 2005 to 2007 • Two year’s experience in Electronic Document Management Systems (EDMS) as a Capture/Index Operator. I received training in document preparation and compression (Utilizing Paper Port 10). •Responsible for scanning and attributing documents. Perform an initial QA/QC by checking the scanned document to make sure that all pages have been scanned and the document image is legible. • Attended EDMS, bridge inspection and roadway maintenance related meetings. • Performed clerical work for Dist. 1, 5, 6 & 7 structures maintenance offices. WASHINGTON GROUP INTERNATIONAL SECRETARY/DOCUMENT CONTROL Clearwater, Florida 2005 •Construction Engineering and Inspection field office clerical duties including document control and scanning to FDOT Hummingbird database as Capture/Index operation, and QC/ QA operator. •Received training with EDMS extensions, imaging, Hummingbird software, and importing formats. OUR SAVIOR LUTHERAN SCHOOL ASSISTANT SPANISH TEACHER •Teaching Spanish class, and helping the other teacher with students. Saint Petersburg, Florida 2003 to 2005 HOUSEWIFE/MOTHER Saint Petersburg, Florida 1998 to 2003 •Starting a new family. BURDINES RETAIL SALES ASSOCIATE •Retail Floor Sales, Maintained Cash Register, Bilingual Customer Relations. Saint Petersburg, Florida 1995 to 1998 ESOL FULL TIME STUDENT •English (spoken and written) and computer software skills. Saint Petersburg, Florida 1993 to 1995 PRIVATE PRACTIVE MEDICAL OFFICE Valencia, Spain OFFICE ASSISTANT! RECEPTIONIST 1991 to 1993 •Receptionist! Office Assistant for a doctor’s office, helping with the patients and other duties. 4534 Cozzo Drive Land 0’ Lakes, Florida 34639 Home: 813-996-2117 Cell: 813-468-0330 lhoutz1@tampabay.rr.com CREACIONES Y DISTRIBUCIONES GARCIA MASIA ADMINISTRATWE OFFICE ASSISTANT Valencia, Spain 1989 to 1991 •Started as Receptionist with Front Office responsibilities and quickly progressed into Data Entry functions followed by Secretarial Duties. Last position held was in Customer Service while attending to accounts payables and receivables. LEARNING CREDENTIALS International Secretary — At Home Study Course Harcourt Learning Direct Cambridge, MA 2002 — 2003 ESOL — English as a Secondary Language Tomlinson Adult Center Saint Petersburg, FL 1993 — 1995 Artes y Oficios Aplicados Institute of Applied Arts Valencia, Spain 1985 — 1988 High School ASES Graduated in 1985 Valencia, Spain PROFESSIONAL COMPETENCIES Languages: Fluent in Spanish (Verbal & Written)’ Proficient in English ‘OS I Programs: Hummingbird’ Windows XP • Excel • Access • Word • Other: Phone Skills • Office Administration’ Typing: 60 WPM 4534 Cozzo Drive Land 0’ Lakes, Florida 34639 Home: 813-996-2117 Cell: 813-468-0330 lhoutz1@tampabay.rr.com