The Need for Higher-Education BPM Programs
In Israel
Edited by: Dafna Levy
BPM Intro
dafnal@nool.co.il
Contents
Background
2
BPM Program Goals
3
Opportunities & Benefits
3
BPM Programs Abroad
4
Courses
4
Degrees
4
Approaches
4
Academic BPM Implementation
5
Academic Institutes with BPM Programs
6
Academic Institutes with BPM Research Centers
8
Academic Institutes with SCM Programs
9
Academic Institutes with Executive BPM Programs
10
Israeli Academic Institutes with BPM & SCM Subjects
11
BPM Workshops in Israel
11
References
12
Page 1/15
The need for Higher-Education BPM Programs
Background:
Business Process Management [BPM] introduces a change in organizational
focus from functional silos to integrated business processes. Driven by the need
to compete in a fast-paced, real-time economy, organizations are beginning to
recognize the need to achieve a process-centric organization. This not only
requires an understanding and deployment of successful process management
principles, but also the understanding and ability to improve end-to-end
processes enabled by appropriate business process management systems and
technologies.
As organizations are beginning to realize the need to increase business process
related skills, colleges and universities must also provide a learning environment
that embraces the business process management practices of the new processcentric organization.
Since BPM involves several organizational dimensions such as culture,
governance, organizational issues, process, and technology, a BPM curriculum
needs to be well rounded, containing courses in both soft and technical related
areas. At present time, there are very few dedicated BPM programs in colleges
and universities worldwide. Those that do exist vary in focus and coverage.
From ProcessWorld 2006, session: Business Process Engineers of Tomorrow The New Widener University MBA Program
In Israel:
According to the analyst Einat Shimoni, most of the organizations "don't know
how to implement BPM, including IT departments who don't understand its
benefits".
Neither are there any dedicated Higher-Education BPM programs.
This document presents the variety of academic approaches to BPM and their
implementation in universities and colleges around the world, pointing out the
goals and benefits for the students, the institute and industry alike.
Page 2/15
Hi-Ed BPM Program Goals
 To establish the foundation for educational BPM programs
 To support the institute vision of being innovative in its academic
approach by introducing BPM-related programs and subjects, in
accordance with industry demands
 To enrich the educational environment by introducing state-of-the-art
tools and methodologies to the future decision makers and leaders.
 To complement current courses by introducing business process
management practical aspects in interactive workshops, implementing
hands-on approach
 To enable interdisciplinary academic approach when linking students
from the different schools with a common framework for joint projects
and business games.
 To enable the institute to develop its own academic & business process
model based on Higher-Education Processes Reference Model
The Opportunities and Benefits for the Institute
 Offering BPM programs will attract more students and improve the
academic position in competition with other academic institutes
 Adding BPM subjects to current courses in most of the current tracks
would make them more appealing to current and future students
 Implementing an interdisciplinary approach will prepare the students
better for industry demands.

Implementing BPM solutions and Higher-Education Reference Model
would improve the administration of the institute
 Increase chances of cooperation with companies by enabling the students
to perform field-based BPM projects using contemporary tools and
methodologies.
 Exposing students to real-life cases and not only theories and case-studies
will increase their job opportunities
 Expand the institute target audience by hosting and conducting ondemand BPM workshops for individuals and corporate.
Page 3/15
Hi-Ed BPM Programs in Academic Institutions Abroad

BPM subjects included in existing courses such as:
o In Analysis and Development of Information Systems: Process Modeling
(BPMN, UML Activity Diagrams, EPC) - Howe School
o In Organizational Change Management : Process Modeling and Analysis Georgia State University
o In Enterprise Resource Planning Tools : Process Simulations - Indiana
University
o In Supply Chain Management : SCOR – Penn State Smeal College of Business
o In Operation Management : business processes - Arizona State University

BPM courses examples:
o In Degree programs

PhD, MSIS (Process Innovation courses In Howe School)

PhD, MSIT (a BPM course In Queensland University)

MBA (a BPM course in Bentley Business School)

MBA with BPM Specialization in Walden University

Undergraduate (A Business Process Modeling in Queensland
University)
o In Executive education :Introduction to BPM in Widener University

BPM Degree
o BPM Research for PhD in Queensland BPM Center
o MSc Business Process Management in Brighton University
o BSc in Process Management in Franklin University

BPM Certificate Program in Boston University

MBA Field-Based BPM projects in Bentley

Process Management and Improvement Certificate Program in Chicago University

Business Process Innovation Research Center (CEBPI) in Howe School

Workshops in Babson College

Events in Howe School
Page 4/15
BPM Program Approaches

Collaboration with BPM program Providers – Boston University & BPTrends

Partnerships with tool vendors – IDS-Scheer Innovation & Education Network

Partnership with companies – At Bentley Business School

BPM Work Placement at Brighton University MSc Business Process Management
Program

BPM universities Collaboration

International Joint Curriculum of universities at Widener University USA and
University of Muenster, Germany

Bridge the Gap between Process & IT at Babson Executive Education

Using software in teaching Process Management at Tomas Bata University, Widener,
Howe, QUT
Webcampus Online BPM Courses at The Graduate School Stevens Institute of
Technology

Examples of BPM implementations in Academic Institutes:

In Leeds University – Implementing IDS-Scheers's ARIS Toolset, to achieve a
strategic goal: "Improvement of core systems and processes - Business Process
Management will help the University meet this Strategic Enabler." Processes reviewed
and improved in the area of student administration – Confirmation, Clearing,
Accommodation, Registration

In King Fahd University – Implementing Savvion solutions for improving business
processes and functions across the university. More then 320 processes modelled in
the area of Finance, scientific research, applied research, materials management,
admission and registration.

In North Hertfordshire College (NHC) – Implementing Ultimus BPM Suite. NHC saw
the need to adapt their business processes to become more responsive to the dynamics
of modern education. Approximately 40 administrative processes and automated
today, such as various processes in the areas of Course Administration, Human
Resource, and Finance

Technion - Improving Student Management Main Business Processes - Abstract of M.Sc
thesis
Page 5/15
ACADEMIC INSTITUTIONS WITH BPM PROGRAMS
Degree Programs
University
School
Department
Program
BPM Course
Bentley
College
Business
School
Information
and Process
Management
MBA, MSIT,
MSHFID
GS-602 - Business Process Management
GR 610A Business Process Management I
Walham,
MA, USA
GR 610B Business Processes II
Bradford
University
Bradford, UK
School of
Managemen
t
Brighton
University
Brighton
Business
School
Brighton, UK
Technical
University of
Eindhoven
Technology
Management
Eindhoven,
The
Netherlands
Franklin
University
Colombus,
OH, USA
Georgia
State
University
Robinson
College of
Business
Computer
Information
Systems
Field-Based
Learning
MSc in Total
Quality and
Performance
Management
MSc Business
Process
Management
Business Process Management
MSC
1BM05 – BPM
1BM45 – Process Mining
BS Process
Management
Special Topics in Process Management,
Process Tools, Process Modeling,
Independent Studies in Process
Management
BBA CIS
CIS-8010Business Process Innovation &
Organizational Change Management
Advanced business process management,
Business process management
fundamentals,
Course Structure
CIS-4120 Defining and Innovating Business
Processes
Georgia,
USA
MBA
MBA Students Projects
Executive
Education
MBA 8220 - IT for Process Innovation
CIS 8699 - Topics in Business Process
Innovation
Page 6/15
Degree Programs
University
School
Department
Program
BPM Course
Indiana
University
Kelley School
of Business
Operation and
Decision
Technologies
BS in BPM
K217 Business Process Tools
P429 Operations Processes
Bloomington,
IN, USA
MBA
P550 Business Process Design
University of
Muenster
Information
Systems
MS
Business Process Modelling and Workflow
Management Systems
Muenster,
Germany
Queensland
University of
Technology
Faculty of
Information
Technology
Bachelor of
Corporate
Systems
Management
ITB298 - Business Process Modeling
Master of IT
ITN298 - Process Engineering
Graduate
Certificate,
MSIS,
Executive
Seminars
BPM Courses
Master
Specialization
in Enterprise
Economics
Industrial
Engineering
Process Modeling,
Process Management
Brisbane,
Australia
Stevens
Institute of
Technology
Hoboken,
NJ, USA
Tomas Bata
University
Howe School
of Technology
Management
Faculty of
Management &
Economics
CEBPI –
Center of
Excellence in
Business
process
Innovation
Management,
Economy
Zlin, Czech
Republic
Widener
University
School of
Business
Administration
BPM Day (for executives)
Widener MBA
Curriculum
Philadelphia,
PA, USA
CENTER OF
BUSINESS PROCESS
Certificate in
Business
Process
Innovation
Executive
Development
EXCELLENCE
Page 7/15
BPM RESEARCH
University
Babson
College
Babson Park,
MA, USA
Queensland
University of
Technology
Brisbane,
Australia
Stevens
Institute of
Technology
Hoboken,
NJ, USA
School
Department
Process
Managemen
t Research
Center
Program
BPM Course
BPM
Research
Group
BPM Research
for PhD
Projects
Seminars
BPM Conference
Howe
School of
Technology
Managemen
t
CEBPI –
Center of
Excellence in
Business
process
Innovation
BPM Research
Page 8/15
ACADEMIC SUPPLY-CHAIN MANAGEMENT COURSES
University
Howe School of
Technology
Management
Program
CEBPI – Center of
Excellence in Business
process Innovation
Hoboken, NJ, USA
MSIS Supply Chain
Management
EXECUTIVE MBA in
international
Supply
Chain Management
Executive
Education
Programs
ETH - Zurich
Penn State Smeal
College of Business
Pennsylvania USA
Florida University
Center for Supply Chain
Management
SCM Courses
BPM & Service Innovation
MIS 690 - Supply Chain
Management and Strategy
Contact
Dr. Michael zur
Muehlen
Supply Chain Management Module
Based on SCOR
Processes and Tools for Supply
Chain Success (SCOR)
Executive MS-DIS ( SCM)
Gainesville, FL, USA
INSEAD
School
Business Executive Education
Vlerick Leuven Gent
Management School
BE-9000 Gent
Belgium
Widener University
Philadelphia, PA,
USA
Operations &
technology
management
Supply Chain Management
Master Class in Supply Chain
Management
Center of Business Executive Development
Process Excellence
MGT 651 - Supply/Value Chain
Management - with SAP R/3
Applications
Page 9/15
Dr. Yvonne Lederer
Antonucci
ACADEMIC EXECUTIVE BPM COURSES
University
Boston University
Corporate Education
Center
Boston, MA, USA
Babson Executive
Education
Babson Park, MA,
USA
George Mason
University
Virginia, USA
Florida University
Gainesville, FL, USA
Queensland
University of
Technology
Program
Business Process
Management
Training:
Courses and
Certificate Programs
BPM Courses
Principles of
Management
Process
Management
Research Center
Bridging the Gap Between Process &
IT
Business
Contact
Process BPTrends
Tom Davenport
Process-Oriented IT Management
Office of Continuing
Professional
Education
Process Mapping
Leadership
Development
Institute
BPM Training
Measuring & Improving Processes
Process Redesign & Simulation
Executive Training
Dr Michael
Rosemann
Brisbane, Australia
Howe School of
Technology
Management
Hoboken, NJ, USA
Vlerick Leuven Gent
Management School
CEBPI – Center of BPM & Service Innovation
Excellence
in
Business
process BPM Day (for executives)
Innovation
Excellence in
Improvement
Business
Dr. Michael zur
Muehlen
Process
BE-9000 Gent
Belgium
Widener University
Center of Business Executive Development
Process Excellence
Philadelphia, PA,
USA
Penn State Smeal
College of Business
Pennsylvania USA
Executive Education Supply Chain
Programs
Page 10/15
Dr. Yvonne Lederer
Antonucci
‫ באוניברסיטאות בארץ‬BPM ‫דוגמאות לשילוב נושאי‬
‫מרצה‬
Dr. Itzkowitch
Meira
Dr. Pnina Sofer
‫ד"ר פנינה סופר‬
‫נושא‬
‫עבודה‬/‫קורס‬
BPM Improving
Student
Management
Main
Business
Processes Abstract
SCOR, Balanced
Inventory
Scorecard
Management
‫ הגדרת תהליכים‬IS Design &
Business ( ‫עסקיים‬
Analysis
Process
)Reengineering
SCOR
Goal-Driven
Business process
Analysis of
modeling and
Process
design,
Model
Validity
‫לניהול תהליך עסקי‬
‫מבוא‬
‫מערכות מידע‬
‫תוכנית‬
‫מחלקה‬
MS Management
& Industrial
Engineering
‫מוסד‬
Technion
Management
& Industrial
Engineering
BGU
MS
‫ תואר ראשון‬MIS
‫ דו חוגי עם‬Department
‫כלכלה‬
‫מערכות כוללות עיצוב תהליכים עסקיים ד"ר פנינה סופר‬
‫לניהול משאבי על בסיס מודלים גנריים‬
‫הארגון‬
SCOR –
‫שני סמינריון‬
‫החוג המשולב תואר‬
‫מדידת ביצועים‬
‫למדעי החברה בניהול‬
‫בשרשרת‬
‫ללוגיסטיקה‬
‫האספקה‬
‫ ד"ר טל אבינדב‬SCOR
– ‫סמינריון‬
‫המחלקה‬
'‫בשילוב עם חב‬
‫ללוגיסטיקה‬
Customizing
‫היעוץ תפן‬
the
global
SCOR
model
to
the Israeli
landscape
‫יישום מערכות ניתוח תהליכים עסקיים‬
MBA
Business Process ‫ו‬
ERP
‫למנהלים‬
Reengineering
,‫ניתוח ותיכון מערכות‬
‫התמחות‬
‫מנהל עסקים‬
‫מערכות סימולציה‬
‫בטכנולוגיות‬
‫וניהול תהליכים עסקיים‬
‫מידע‬
BPM Workshops in Israel:
John Bryce – BPM – 4X4 Workshop
Page 11/15
Haifa
University
Haifa
University
‫אוני' בר אילן‬
‫האוני' העברית‬
‫בירושלים‬
‫המכללה למנהל‬
References:
SCM:
Training for the Future by John Feld
BPM:
What is BPM Anyway? By Mark Treat
Teaching and Research Issues By Michael zur Muehlen, Ph.D
The MBA is Dead, Long Live the MBI By Peter Fingar
The New MBA Curriculum Excerpts from Business Process Management: The Third Wave, Howard
Smith and Peter Fingar
Re-schooling the Corporation for BPM By Ronald Aronica
Bridging the Gap between the Academic and Corporate Worlds
BPM Goes to School By Jessica Sebor
Education Process Modeling By Petko Ruskov
Developing An International Business to Business Process Curriculum: Extending the Classroom
Walls with ERP-Software By Yvonne L. Antonucci – Widener University, Chester, PA and
Michael zur Muehlen – University of Muenster, Germany
BPM Education - The Importance and Relevance of Business Process Expertise by Alex Kokkonen &
John Hargreaves, 25 September 2007
Class Notes: BPM Research and Education—A Little Knowledge is a Dangerous Thing By Michael
zur Muehlen - January 08, 2008
ABPMP - Academic Institutions with programs in BPM
Page 12/15
Correspondence 2007:
Michael zur Muehlen, Ph.D.
Director, SAP/IDS Scheer Center of Excellence in Business Process Innovation
Stevens Institute of Technology
Hi Dafna,
The next column will probably appear in August - the published (BPTrends) intends it to be a
quarterly column. You may want to take a look at www.workflow-research.de, I have some
University offerings listed on the front page there.
Vendors are involved in the CoE program in the sense that several have donated their
software to be used in the curriculum. IDS and SAP and some others (Pegasystems and
Sungard) go a step further and sponsor research projects around BPM, and provide venues for
best practice sharing around BPM education. The founder of IDS, August-Wilhelm Scheer,
has published a number of good textbooks on process modeling using ARIS, we refer to these
as backup literature in our courses.
In our particular situation we demo some tools in class, but the students are free to use
whatever platform they choose to model processes. The reason for that is that we teach 70+ %
of our program at corporate locations, and we cannot ask the students to install trial software
or fat clients on their work PCs. We do, however, point out free software offerings that they
may want to try at home (such as Global 360s Sketchpad, the modelers by Tibco, Sungard, or
Metastorm, and several open source systems, such as JaWe or OpenWFE).
We talk about SCOR and ITIL as a means to structure an organization's process portfolio.
Since many of our students come with a deep IT background they can relate to the ITIL
processes very well. SCOR we use in our supply chain courses.
Let me know if you have any other questions.
Best
Michael
Page 13/15
Dr Michael Rosemann, MBA, FACS
Professor for Information Systems
Business Process Management Cluster
Faculty of Information Technology
Queensland University of Technology
Level 5 / 126 Margaret Street
Brisbane Qld 4000, Australia
P +61 (0)7 3138 9473 - F +61 (0)7 3138 9390
M +61 (0)408 735363 - S mrosemann
www.bpm.fit.qut.edu.au
(Emails summer 2007)
Dear Dafna,
We offer a unit on Business Process Modelling for under-grad. students,
a unit on Business Process Management for post-grad. students, and a comprehensive
BPM program for PhD students.
We plan the introduction of a Grad. Certificate and a Masters in BPM for next semester.
We also offer a set of executive training programs in BPM.
Please also the attached document for more info on our activities.
we are using ARIS from IDS Scheer
we have one of our PhD students together with IT admin doing the ARIS admin.
300 licenses, under-grad and post-grad. students. As far as possible we provide students with
access to available ref models
All the best,
Michael
Page 14/15