Pablo Guerra Calle Ernesto T Levefre Dalmacia Building Parque Lefevre City: Panama City Place of Birth: Panama City . 8-714-1802 Nationality: Panamanian Civil State: Single Panamanian Cedula: Phone: 6488-1681 E-Mail: pablojguerrapa2011@hotmail.com PROFILE Dynamic Panamanian professional with bilingual skills in the hospitality marketing and sales fields. SKILLS Excellent nativeFecha fluency in English22and Spanish de Nacimiento: de Enero 1978verbal and written communication skills. Basic fluency of the Finnish and French languages. Strong multi-tasking ability to effectively manage various assignments. Advanced skills and knowledge in the hospitality marketing and sales field. Experience participating in marketing campaign for the Cayman Islands government. Excellent ability of negotiation, contracts and developing sales campaigns. Advanced and strong abilities in Microsoft Office Software, Excel, Access and PowerPoint. Well versed of the Travel Industry, Business Groups, SMERFS, Amadeus Reservation System. Ability to create marketing blitz’s that generate business from travel agencies and tour operators. UNIVERSITY EDUCATION Florida International University FIU North Miami, Florida USA 2001 Bachelor in Science Degree in Hospitality Management (Specialty in marketing and sales) Johnson and Wales University 1998 North Miami, Florida USA Associate in Science Degree in Hotel and Restaurant Management INTERNATIONAL HOSPITALITY FIELD EXPERIENCE Ritz Carlton Hotel at Key Biscayne Key Biscayne, Florida USA Communication Department Operator 09/2003-02/2004 Coordinated all incoming phone calls, and created internal telephone etiquette campaigns. Florida International University (FIU)-at Certified Vacations Continental Airlines Vacations Department Fort Lauderdale, Florida USA Graduation Internship 05/2000-08/2000 Created a graduation thesis based on the development and sales plans of Continental Airlines Vacations. Professional Intenship at Dynair Services for Iberia Airlines of Spain Miami, Florida USA Profesional Internship as Passenger Service Agent 05/1999-12/1999 Passenger service agent intern processing passengers to International destinations of Iberia Airlines. Management Internship at Johnson & Wales University-Bay Harbor Inn Bay Harbor Island, Florida USA Hotel Management Internship 09/1996-05/1998 Hotel management professional receiving management training in each department of hotel. PRIVATE INDUSTRY EMPLOYMENT EXPERIENCE Turista International Panama City, Panama Project Manager of Groups and Incentives 01/2012-Present Project manager in charge of handling quotes and reservations for leisure and incentive travel groups. Plan and organize private meetings, social events and specialty requests based on clients needs. 1 Pablo Guerra Resume Page 2 South Carolina Vocational Rehabilitation Department-Bryant Center Lyman, South Carolina USA Bilingual Employment Specialist 06/2007-10/2011 Employment counselor that served the Hispanic community in the Northern counties of South Carolina. Directly placed clients with jobs matching their skills and abilities as well as meeting employer’s requirements. State Agency: South Carolina Employment Security Commission Greenville, South Carolina USA Employment Coordinator/Disability Program Navigator 07/2006-06/2007 Coordinator of a federal employment program and published a monthly magazine of local community events. Independent Teaching and Translating Services Dania, Florida-Greenville, South Carolina USA Independent Translator and Teacher 09/2005-07/2006 Independent translator and teacher that provided personalized educational services. Continuum on South Beach Condominium Sales Center Miami Beach, Florida USA Sales Center Assistant 06/2004-09/2005 Sales center assistant in project serving as liaison between management team and sales center team. Florida Traffic Safety Resource Center at Florida Atlantic University (FAU) Boca Raton, Florida USA Program Assistant 12/2001-09/2003 Participated in written and media campaigns and served as translator of documents from English to Spanish. Reported the successes of educational grant to the federal and state government. Pablo Guerra Karvonen References Norma Grizzard Supervisor at Bryant Center Telephone: 001-864-249-8030 2 E-Mail: ngrizzard@scvrd.state.sc.us Camille Fallaw Special Projects Coordinator at the South Carolina of Employment and Workforce Telephone: 001-803-737-2593 E-Mail: cfallaw@dew.sc.gov Fabia Glockmann Financial Manager at Continuum on South Beach Telephone: 001-305-588-4835 Larry Rice Vice President at Johnson & Wales University-North Miami Telephone: 001-305-892-7596 Personal References Cindy Sanders Youth Programs Coordinator at Middle Tyger Community Center E-Mail: cindy.sanders@spart5.net Alfred Middleton Bilingual Coordinator at Greenville County Human Relations Commission E-Mail: amiddleton@greenvillecounty.org Gloríela Teresa Miranda Gloriela’s Florist Shop in Panama City Telephones: 390-1303 y el 664-08769 Sobianth Pineda-Owner 360 Grados-Panamá Events Management Company Telephones: 302-2686, 302-2634 y 302-2661 E-Mail: info@360-grados.info 3