AP/ADMS 2400 3.0
Summer 2015
S2: 2 sections taught by
Instructor: K. Lehrer
REQUIRED COURSE TEXT / READINGS:
Custom Textbook Packet: Colquitt, Organizational Behaviour includes two chapters
(at the back) from McShane and Steen, Canadian Organizational Behaviour, on
Perception and Communication. 2013
Case Book: Hoffman, R. & Ruemper, F., Organizational Behaviour Canadian Cases and
Exercises. 7th Edition.
Alternatively the cases in the course and exams are also available in e-format E Book of
cases from Organizational Behaviour Cases, Hoffman R. and Ruemper F. (7th Ed.),
which students can purchase on line.
Students should go to: HYPERLINK "https://secure.captus.com/registration/epub/"
https://secure.captus.com/registration/epub/
They should then go to the following link to access their copy of the case book:
http://media.captus.com/httpflash/epub/ob-adms2400A13S/
No Course Kit Required
Note: Photocopying more than 10% of a textbook is illegal, and may involve penalties.
Do not duplicate textbooks or obtain these photocopies
ORGANIZATION OF THE COURSE:
Detailed Course Outline
Week
1
2
Topic
Introduction What is
Organizational
Behaviour? Integrative
model of OB Evidencebased research in OB
Perception and
Individual
Differences Informationprocessing model of
perception Perceptual
biases and
errors Stereotypes and
diversity Causal
attribution Attribution
Readings
Colquitt Ch.
1
Casebook: Purpose
and Analysis of Case
Studies
Taken from McShane et
al. (Ch. 3), at back of
customized Colquitt
text Case: Portrait of a
Canadian Advisor
3
4
5
6
biases
Communication Barriers McShane et al (Ch.9), at
for effective
back of customized
communication Media
Colquitt text
richness Listening Com Case: Cross-cultural
munication in the age of Communication
information technology
Behavioral
Colquitt Ch. 2 Colquitt
Outcomes Task
Ch. 3 (pp. 60-64 only)
performance Citizenship Case: Greig’s
behaviour
Supermarket
(OCB) Counterproductive
behaviour Withdrawal
behaviours (psychological
and physical) /
Turnover Performance
management Level of
analysis: individual, group,
organizational outcomes
Attitudes, Moods and
Colquitt Ch. 4 Colquitt
Emotions Job
Ch. 3 (pp.48-59, 64-77
satisfaction Valueonly) Case: Returned
perception theory Job
Goods
Characteristics
Model Forms of
organizational
commitment Moods and
emotions
Motivation Motivation
Colquitt Ch. 6
and effort Theories of
motivation Self-efficacy Cases: Action Realty B
7: MID-TERM EXAM –
CLOSED BOOK 2.5
HOURS, SUNDAY
FOLLOWING SESSION
6, TIME TBA
8
Personality and Ability, Colquitt Ch. 9, Colquitt
Stress Personality Cultu Ch.5 Case: Chemplus
ral Values Ability:
Inc. B
Cognitive, Emotional,
Physical Stress,
stressors and
strains Coping with
stress Managing stress
9
10
11
12
Trust and Justice
Colquitt Ch. 7 (pp.166Bases of trust The
180 only) Case: The
importance of
Honourable Headhunter
trust Dimensions of
organizational justice
Teams Characteristics Colquitt Ch. 10
and Processes Team
Case: Alice’s Expense
characteristics Team
Account
development Task
interdependence Team
composition Team
processes
Learning & Decision
Colquitt Ch. 8 Case:
Making Knowledge and TBA (= ’to be advised’)
expertise Methods of
learning Training and
knowledge
transfer Models of
decision making Decision
making biases and
problems
Leadership, Power and Colquitt Chs. 11,12 and
Influence Leadership
14
styles and behaviours
Types of power Using
influence Organizational
politics Conflict resolution
and negotiation
plus Organizational
Culture and
Socialization Resistance
to change Stages of
socialization Managing
socialization
FINAL EXAMINATION,
CLOSED BOOK, 3
HOURS (during
examination period for
S2; exact date and time
TBA)
COURSE LEARNING OBJECTIVES:
To understand the components of individual and group behaviour, what influences that
behaviour and how that behaviour relates to organizational design and performance.
WEIGHTING OF COURSE
Mid-term
40%
Final Exam
60%
Students are required to present their current sessional identification card, and
their York Card or one piece of photo identification at each exam.
ADDITIONAL INFORMATION / NOTES
Please BE AWARE: Students CANNOT write exams or submit any work for sections in
which they are not registered . Students must confirm the correct section within the first
two weeks of class.
N.B.! The instructor/course director has NO AUTHORITY to enrol students into the
course. So don’t ask him/her.
RELEVANT UNIVERSITY REGULATIONS
Deferred standing may be granted to students who are unable to write their final
examination at the scheduled time or to submit their outstanding course work on the last
day of classes. In order to apply for deferred standing, students must complete a
Deferred Standing Agreement (DSA) form and submit their request no later than five (5)
business days from the date of the exam. The request must be properly submitted with
supporting documentation directly to the main office of the School of Administrative
Studies (282 Atkinson), NOT to the Course Director. These requests will be considered
on their merit and decisions will be made available to the students by the main office in
the School's web site (under the heading of 'Links'), no individualized communication
will be sent by the School to the students (no letter or e-mails). The status of the DSA
submitted shall be checked at: HYPERLINK
"http://apps.eso.yorku.ca/apps/adms/deferredexams.nsf"
http://apps.eso.yorku.ca/apps/adms/deferredexams.nsf
Students with approved DSA will be able to write their deferred examination during the
School's deferred examination period. No further extensions of deferred exams shall be
granted. The format and covered content of the deferred examination may be different
from that of the originally scheduled examination. The deferred exam may be closed
book, cumulative and comprehensive and may include all subjects/topics of the
textbook whether they have been covered in class or not. Any request for deferred
standing on medical grounds must include an Attending Physician's Statement form; a
“Doctor’s Note” will not be accepted.
DSA Form: HYPERLINK
"http://www.registrar.yorku.ca/pdf/deferred_standing_agreement.pdf"
http://www.registrar.yorku.ca/pdf/deferred_standing_agreement.pdf
Attending Physician's Statement form: HYPERLINK
"http://www.yorku.ca/laps/council/students/documents/APS.pdf"
http://www.yorku.ca/laps/council/students/documents/APS.pdf
Academic Honesty: The Faculty of Liberal Arts and Professional Studies considers
breaches of the Senate Policy on Academic Honesty to be serious matters. To quote
the Senate Policy on Academic Honesty. The Policy on Academic Honesty is an
affirmation and clarification for members of the University of the general obligation to
maintain the highest standards of academic honesty. As a clear sense of academic
honesty and responsibility is fundamental to good scholarship, the policy recognizes the
general responsibility of all faculty members to foster acceptable standards of academic
conduct and of the student to be mindful of and abide by such standards. Suspected
breaches of academic honesty will be investigated and charges shall be laid if
reasonable and probable grounds exist.
Students should review the York Academic Honesty policy for themselves at:
HYPERLINK "http://www.yorku.ca/secretariat/policies/document.php?document=69"
http://www.yorku.ca/secretariat/policies/document.php?document=69
Students might also wish to review the interactive on-line Tutorial for students on
academic integrity, at: HYPERLINK "http://www.yorku.ca/tutorial/academic_integrity/"
http://www.yorku.ca/tutorial/academic_integrity/
Grading Scheme and Feedback Policy: The grading scheme (i.e. kinds and weights
of assignments, essays, exams, etc.) will be announced, and be available in writing,
within the first two weeks of class, and, under normal circumstances, graded feedback
worth at least 15% of the final grade for Fall, Winter or Summer Term, and 30% for ‘full
year’ courses offered in the Fall/Winter Term be received by students in all courses prior
to the final withdrawal date from a course.
Note: Under highly exceptional, unusual and/or unforeseeable circumstances which
disrupt the academic norm, (such as a faculty strike or an earthquake), instructors can
be expected to provide grading schemes and academic feedback in the spirit of these
regulations, as soon as possible. For more information on the Grading Scheme and
Feedback Policy, please visit: HYPERLINK
"http://www.yorku.ca/secretariat/policies/document.php?document=86"
http://www.yorku.ca/secretariat/policies/document.php?document=86
In-Class Tests and Exams - the 20% Rule: For all Undergraduate courses, except
those which regularly meet on Friday evening or on a weekend, tests or exams worth
more than 20% will not be held in the two sessions prior to the beginning of the official
examination period. For further information on the 20% Rule, please visit:
HYPERLINK "http://www.yorku.ca/secretariat/policies/document.php?document=141"
http://www.yorku.ca/secretariat/policies/document.php?document=141
For further information on examination scheduling and other important dates, please
refer to:
HYPERLINK "http://www.registrar.yorku.ca/enrol/dates/index.htm"
http://www.registrar.yorku.ca/enrol/dates/index.htm
Reappraisals: Students may, with sufficient academic grounds, request that a final
grade in a course be reappraised (which may mean the review of specific pieces of
tangible work). Non-academic grounds are not relevant for grade reappraisals; in such
cases, students are advised to petition to their home Faculty. Students are normally
expected to first contact the course director to discuss the grade received and to
request that their tangible work be reviewed. Tangible work may include written,
graphic, digitized, modeled, video recording or audio recording formats, but not oral
work. Students need to be aware that a request for a grade reappraisal may result in
the original grade being RAISED, OR LOWERED (or confirmed). For reappraisal
procedures and information, please visit the Office of the Registrar site at:
HYPERLINK "http://www.registrar.yorku.ca/grades/reappraisal/index.htm"
http://www.registrar.yorku.ca/grades/reappraisal/index.htm
Accommodation Procedures: LA&PS students who have experienced a misfortune or
who are too ill to attend the final examination in an ADMS course should not attempt to
do so; they must pursue deferred standing. Other students should contact their home
Faculty for information. For further information, please visit: HYPERLINK
"http://www.registrar.yorku.ca/exams/deferred/index.htm"
http://www.registrar.yorku.ca/exams/deferred/index.htm
Religious Accommodation: York University is committed to respecting the religious
beliefs and practices of all members of the community, and making accommodations for
observances of special significance to adherents. For more information on religious
accommodation, please visit:
HYPERLINK "https://w2prod.sis.yorku.ca/Apps/WebObjects/cdm.woa/wa/regobs"
https://w2prod.sis.yorku.ca/Apps/WebObjects/cdm.woa/wa/regobs
Academic Accommodation for Students with Disabilities
The nature and extent of accommodations shall be consistent with and supportive of the
integrity of the curriculum and of the academic standards of programs or courses.
Provided that students have given sufficient notice about their accommodation needs,
instructors shall take reasonable steps to accommodate these needs in a manner
consistent with the guidelines established hereunder. For more information please visit
the Disabilities Services website at HYPERLINK "http://www.yorku.ca/cds/"
http://www.yorku.ca/cds/
York’s disabilities offices and the Registrar’s Office work in partnership to support
alternate exam and test accommodation services for students with disabilities at the
Keele campus. For more information on alternate exams and tests please visit
HYPERLINK "http://www.yorku.ca/altexams/" http://www.yorku.ca/altexams/
Please alert the Course Director as soon as possible should you require special
accommodations.