Kathy Jobseeker 721 Lauren Way • Allen, TX 75002 • (555) 555-5555 • jobseeker@yahoo.com Talented and accomplished IT professional with extensive experience in SAP and software consulting. SUMMARY More than 16 years of IT experience, with comprehensive background in SAP R/3, especially HR Personnel Administration, Payroll, and Recruitment implementation and configuration. Specialized skills in SAP HR/Payroll ABAP/4 customization. Adept at business, functional, and technical analysis and project management. Familiar with leading and performing conversions and interfaces. Strong knowledge of mainframes and EDS systems. Previous experience as technical lead, lead analyst, project lead, and implementation coordinator. Able to train and mentor technical personnel and end users. Highly proficient at determining requirements, preparing reports, supporting financials (GL, AR, AP), coordinating projects, and providing production support. Excellent presentation and communication skills. TECHNICAL SKILLS Operating Systems: MVS, IMS, Windows 98-XP, Novell NetWare, TANDEM SAP: v3.1H/4.0B/4.5/4.6C, HR/Payroll, Financials, ABAP/4, HR/PA/OM, Payroll, Benefits, Recruitment Functional Configuration Applications: EDS, Dunn & Bradstreet, GMAC Financials, MS Office, PowerPoint, Lotus 1-2-3, Dbase 3 / 4, DB2, WordPerfect, File-AID, EXPEDITOR, TSO/ISPF, Data Dictionary, CHAMP Development: SQL, COBOL I/II, Mainframe Assembler, 4GL, PL-1, Fortran, JCL PROFESSIONAL EXPERIENCE CSC Consulting, Dallas, TX 2001 – Present Principal Consultant Serve as Business / Sales Lead, Center Lead, Team Lead, Engagement Manager, and Functional Configuration Principal Consultant for accounts such as the U.S. Post Office and Cadbury / Schweppes. Supervise team of six senior consultants across various ongoing projects. Assign resources for projects, conduct analyses and problem resolution, lead status meetings, and prepare estimates and statement of work documents. Carried out analysis, design, and troubleshooting of existing SAP system for U.S. Post Office. Investigated issues and formulated effective solutions. Provided post-implementation support, planned and carried out enhancements and updates. Managed production of enhancements and problem resolutions for HR/Payroll system for Cadbury / Schweppes / Dr. Pepper and Post Office accounts, in both Canada and the U.S. Supported production issues, year-end processing of Payroll, Benefits, Personnel Administration, and Organizational Management. Directed technical staff, determined functional requirements and configuration needs, created objects, enhancements, and improvements. Developed solutions and coordinated programming team. Performed system configuration changes. Prepared RFIs for potential clients and delivered presentations. Technical Lead for RFPs. Oversaw team of consultants in Enterprise PCC and SAP Sales Tools implementation and testing. Created and updated plans for Benefits configuration; designed, configured, tested, and implemented Payroll configuration for U.S. and Canadian offices of Schweppes, including Off-Cycle Mass Bonus Process models and Canadian Vacation Accrual and Entitlement process. Utilized Control-M scheduling tool to perform interface and batch job scheduling and redesign. Planned and led regularly scheduled status meetings with consulting team, upper management, and clients. Kathy Jobseeker Page 2 Delphi Automotive, Troy, MI 2000 – 2001 Senior SAP HR Consultant Supervised team of internal technical staff and external consultants in the conversion to, and implementation of, SAP HR system in a Windows / Novell environment. Performed analysis of legacy system and existing SAP implementation plan. Developed enhancements to implementation plan that increased efficiency and reduced system development costs by more than $100,000. Conducted analysis of Payroll interface between SAP and PeopleSoft. Identified legacy GM system as viable alternative to PeopleSoft, led design of SAP / GM interface that reduced costs and improved efficiency. Worked closely with end users to determine needs, coordinated activities of technical team. Assisted with integration of Recruitment, Organizational Management, Compensation Management, Organizational Change Management, and Business Warehouse teams. Performed analyses and design of data for conversion to business warehouse. Coordinated with internal and external EDS, PeopleSoft payroll, and Towers and Perrin benefit teams. Designed and configured SAP R/3 4.5C HR module, including Personnel Administration Master Data, Personnel Actions Analysis, Tracking of business enhancements, data conversion spreadsheet maintenance, and identification of business processes and system tasks. Created reports, forms, interfaces, and conversions. Delivered workshops and presentations for end users. Documented and data mapped functional specifications for SAP Personnel Administration data. Prepared project documentation, including configuration scripts and business processes and procedures. Advent Global Solutions, Houston, TX 1999 – 2000 HR / Payroll Consultant Key consultant to Amtrak’s SAP HR/Payroll team. Carried out analysis, design, data mapping, needs determination, development, testing, implementation, and support. Created custom reports and interfaces. Developed report trees, custom tables, functional and user areas, user exits, RTI, and test data. Performed transports, file uploads and downloads. Mentored programmers in ABAP/4 and form creation. Authored program templates for developers, instructed end user classes in reporting. Updated tables, wrote programs to record and load changes and create and sort transactions. Constructed over 30 programs for custom reports. Customized payroll journal, with forms, and assisted with customization of pay check stub forms. Metamor Worldwide Corp. (previously Comsys), Dallas, TX 1998 HR / Payroll Consultant Served as consultant to SABRE Group on SAP HR/Payroll implementation project as part of Inbound Payroll team. Developed and maintained R/3 ABAP/4 reports, performed data conversion for interface, utilizing BDC / Call transaction methods and file transfers. Carried out research, analysis, and correlation of discrepancies between legacy and SAP payroll runs. Conducted parallel testing, developed SAP jobs and variants. Designed new functionality programs. Improved legacy program interfaces to SAP. Supported Payroll conversions. Debugged and tested ABAP/4 programs and BDCs. Ran and verified batch jobs. Tracked, documented, and backed up inbound interface files. Performed user training and functionality walkthroughs. Prepared all documentation. Successfully completed integration testing and go-live implementation phases of system life cycle. Kathy Jobseeker Page 3 Interactive Object Solutions, Dallas, TX 1997 – 1998 Senior Programmer / Analyst Played key role in successful conversion of Dunn & Bradstreet Payroll / Personnel financial software to SAP HR/Payroll, in NT / IBM Mainframe environment. Conducted analysis of legacy system, reviewed 12 payroll cycles, including scheduling, jobs, job steps, input/output data, files, transactions, programs, and calculations. Served as Lead Technician for re-implementation and design of HR and Payroll mainframe programs. Developed batch programs for converting data to SAP via BDC. Carried out data analysis, design, and data mapping for conversion to SAP Financials, HR, and Payroll. ADDITIONAL EXPERIENCE Senior Programmer / Analyst, Startec Limited, Dallas, TX (1995 – 1997) Systems Engineer, EDS, Dallas, TX (1990 – 1995) Network Manager / Systems Analyst, American Southwest Financial, Phoenix, AZ (1987 – 1990) EDUCATION University of Phoenix, Phoenix, AZ BA in Financial Accounting, Business Management minor (1990) ITT Technical Institute, Tucson, AZ AS in Computer Science (1987) PROFESSIONAL DEVELOPMENT HR Certification: Management / Administration I/II/III, Personnel Administration, Organizational Management, Personnel Time Management, Time Data Recording and Administration, Recruitment, Benefits, Compensation, Authorizations, Time Managers Workplace, Payroll (SAP Academy, 2003) Certificate of Completion: Programming in HR 3.1, Recruitment Configuration 4.0, Master Data Configuration 4.5, Gross Payroll Configuration 4.5, US Net Payroll Configuration 4.6 (SAP America, 1998 - 2000) Certificate of Completion: ABAP/4, SAP Financials (FI) (GL, AP, AR) (Compu Con, 1997 – 1998) Certificate of Completion: COBOL, ALC, CICS, JCL, SLC (EDS, 1990) AWARDS AND RECOGNITION Certificate of Appreciation for Successful Completion and Implementation (SABRE Group) Commitment to Excellence Award (Amtrak) Multiple recognition for Outstanding Performance (Delphi Automotive) Recognized for Outstanding Performance and saving company over $1 million (EDS) LANGUAGES Conversational in Spanish Keywords: SAP Consultant, Senior Consultant, Team Lead, Team Supervisor, Project Lead, Project Manager, Software Consulting, SAP Customization and Implementation, Account Management, Regional Manager