Student Catalog
1345 W. Thomas
Phoenix, AZ 85013
3150 N. Arizona Ave, Ste.102
Chandler, AZ 85225
602-266-6630
Publication date: July, 2013
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From the Director:
I would like to take this opportunity on behalf of the staff at Canyon State Institute to welcome you to our job training
program. We appreciate your decision to jump start your career with us. It is important to be certified in today’s
increasingly competitive job market. Please make certain you complete your goal to take the national certification
exam associated with your career choice.
CSI has designed a Tier Level Training System for the Microsoft Office Program unique to Canyon State Institute. This
allows us to individualize your training in order for you to reach your desired goals. We include basic to advanced
training in Microsoft Word, Excel, PowerPoint, Outlook and we include QuickBooks in our software skills course. We
strongly believe the hands-on, visually based guidance received along with using your reference guide as a reminder of
your training, will insure your success.
Our Medical Support Specialist course includes Electronic Health Records training with software developed by Practice
Fusion. It is used in over 150,000 medical practices in the U.S. and over 5,000 in Arizona. It is instructor led using a
reference guide as a reminder of your training. The reference guide includes MOS training.
Our A+ Certification course includes coursework to successfully pass the most current CompTIA certification exam,
along with hands on techniques using up-to-date equipment in the classroom. We combine essentials and lab on a
daily basis.
Our Network+ Certification course is a short term program designed to pass the CompTIA national certification exam.
It is instructor led, combining essentials and lab work.
Our Cisco Certified Network Administrator is a short term program designed to pass the Cisco Certification exams,
both CCENT and CCNA. It is instructor led, combining essentials and lab work on a weekly basis.
Our Security+ Certification course is a short term program designed to prepare you to take the national certification
exam. It is instructor led, combining essentials and lab work.
Our Project Management Associate and Project Management Professional programs use a PMI recognized training
format to pass the PMI Certification exam. It is instructor led in a classroom environment and with an independent
study curriculum.
Lean Six Sigma Green Belt prepares you to pass the ASQ certification exam. Your instructor has completed the Six
Sigma Black Belt training and is certified in Six Sigma Green Belt. There is an independent study curriculum provided
weekly. Please visit ASQ.org for information regarding this globally recognized organization with over 85,000
members.
Professional in Human Resources prepares you to pass the SHRM PHR national exam. Using the SHRM learning
system, you will learn the six modules of human resource development in an instructor led classroom. There will be
an independent study curriculum provided weekly. Please visit shrm.org for information regarding this globally
recognized organization.
This is your school and you are encouraged to utilize the additional tutoring available. The staff wants your training to
be a positive experience. You may express your comments about our program at any time and my door is always open
to you.
Respectfully,
Sheri Carparelli, Director
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MISSION STATEMENT:
We strive to create a stepping stone to a productive life by offering in-demand, career-based certifications,
combining the student’s classroom skills with real world knowledge; while instilling confidence in our
students to face future occupational goals with greater assurance.
VISION STATEMENT:
Our certified, industry trained, and career minded staff maintain our values to create an educational core
within our student base to provide confidence in our career-based certification training programs;
combining the student’s classroom skills with real world knowledge; while instilling confidence to face the
future with greater assurance in the workplace.
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RULES OF THE INSTITUTE
Dress Code
Professional business attire is not required. No attire shall be worn that reveals cleavage, and no holes in pants or
jeans. Do not wear attire that has profanity or offensive logos on them. Remember that good hygiene is necessary
everyday. You may only wear light perfume or after shave with respect to others.
Language
Do not use foul language, or repeat jokes that will offend another person. Please be respectful of others around you.
Professional conduct is required at all times.
Computers
Do not change any of the settings unless instructed to do so. Only open internet sites that you are directed to use for
training purposes. NO personal use of computers will be allowed. FOOD AND DRINKS OTHER THAN BOTTLED WATER
is only allowed in the kitchen. BOTTLED WATER only is allowed in the classrooms and computer lab. All other liquids
must stay in the kitchen. No outside flash drives are to be inserted in the school computers. Students in the Microsoft
Office Training will be given a flash drive upon completion of classes to download their resume, cover letter, thank you
letter and any additional information saved for the software training course only. No video/computer games allowed.
Students in the IT programs will be given a flash drive on the first day of class with the required labs to be completed
within the length of your training program.
Absences/Tardiness
If you are going to be absent or late, please call or leave a message on our voice mail. If you do not call, we will make
an attempt to contact you. However, excessive absences or tardiness may result in termination from the program.
Classroom Decorum
Students who excessively break the rules must have an interview with the director in order to remain in class. If a
student is meeting due to disciplinary issues and no agreement can be met in the interview, the student will not be
allowed to re-enter the class. Students who display disruptive behavior in class directed to other students or to the
instructor or having a negative impact on training, will be issued a written warning. If this behavior continues, it may
be followed with termination from school. Class may be extended due to special circumstances at the discretion of
the director.
Leave of Absence/Student Re-Enrollment
If a student must take a LOA, they may conclude the balance of their training during the next available class. The LOA
will not exceed 90 days. A student may be allowed to re-enroll at the discretion of the director. Payment of unpaid
hours will be due upon completion.
Attendance Log/Graduation Requirements
Students are required to sign in and out everyday on the attendance log for the class-based instruction programs, and
the appropriate hours of completion must be reflected before a certificate of completion is distributed. Students must
also pass the final exam and all quizzes with 80% or better before a certificate of completion is distributed. Students
will have thirty (30) days from the last day of attendance with the required hours, to retake final exams. Tuition must
be paid in full or arrangements for payment will have been made from a referring agency prior to receiving a
certificate of completion. Any student who misses 3 days of training after the three day refund policy will be
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automatically dropped and no refund will be issued. Except for medical documentation or approved absences by
school officials. One-Hundred (100) clock hours of training for Microsoft Office Training. One-Hundred and Fifty (150)
clock hours for Medical Support Specialist. Two-Hundred and Fifty (250) clock hours for A+ Certification. Sixty (60)
clock hours for Network+. Fifty (50) clock hours for Security+. Fifty (50) contact hours for Project Management
Associate. Seventy-Five (75) contact hours for Project Management Professional , followed in class or online. Fifty
(50) clock hours for Lean Six Sigma Green Belt. Forty-Five (45) contact hours for Professional in Human Resources.
Certificates
Certificates will be distributed upon completion of the program(s) hours and passage of the final exam per course
requirement as stated in the Graduation Requirements section.
Certification Exam Fees
The student may risk forfeiture of the certification exam fees if the accompanying certification testing (PMI, CompTIA,
ASQ SHRM, CCNA) is not completed within ninety (90) days from the program completion date, unless the
organization does not test regularly. Certification testing for Microsoft must be completed within one-hundred and
twenty (120) days from the program completion date. An extension may be granted at the discretion of the director,
when extenuating circumstances are presented in writing to the director. A check in the amount of the certification
exam fees for Lean Six Sigma Green Belt, PMP/CAPM, A+, Network+, and Security+, CCNA and PHR will be distributed
directly to the student upon proof of registration for the exam. It is the student’s responsibility to email proof of
registration or application (PMI, ASQ, SHRM) to the director. If the student does not register for the certification
exams within ninety (90) days of successful completion of the program, the exam fee will be refunded to the referring
agency.
Distribution of PMI Membership Fee, Exam Fee and MeasureUp Practice Exam Site
A check in the amount of the Membership fee plus the Exam fee will be issued to the CAPM/PMP student upon
successful completion of the course hours, final exam and proof of acceptance of your application by the testing
organization.
It is the school’s recommendation to pass three (3) consecutive practice exams with a 90% or better on the
MeasureUp practice exam site. MeasureUp will be emailed to the student upon successful completion of the program
for PMP/CAPM, A+, Network+, CCNA and Security+. It is an added study benefit and sent to the student only one
time. The student is required to register their key code within the required time-limited date posted on the email in
order to have up to 180 days of practice time.
Certiprep
Microsoft Office students must practice daily on Certiprep and pass 5 exams with 950 points or better prior to
scheduling national exams.
Breaks
Students will have one (1) fifteen minute break per class session, two (2) fifteen minute breaks for MOS. Individuals
are expected to return from break in a timely manner.
Telephones
If you need to use the telephone, you may use the school phone for a duration of 5 minutes on your break or after
class only. If you are expecting a call, the receptionist will take a message if you are in class, unless it is an emergency.
Please turn off cell phones during class time.
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COURSE OBJECTIVE AND GOALS
General Admission:
Must be 18 years of age and have a high school diploma or GED which is required for the Microsoft Office Certification
Program, Medical Support Specialist, A+, Network+, Security+, CCNA, Six Sigma, and Project Management and
Professional in Human Resources Certification Programs. Students must have the A+ training prior to taking the
Network+. Students must have the A+ and Network+ training prior to taking the Security+. It is recommended for the
student to have networking experience prior to taking the CCNA, but not required. PMI (Project Management
Institute), SHRM (Society for Human Resource Management) and ASQ (American Society for Quality) program
requirements will be discussed during the initial interview with school staff. Each program has individual
requirements.
Training Manual
Microsoft Office and Medical Support Specialist students receive a training manual on the first day of school. A+,
Network+, Security+, CCNA, Project Management, and Lean Six Sigma Green Belt students receive a textbook(s) and
supplies (as stated per course). Additional handout information will be made available as training progresses.
Objectives and Goals:
Microsoft Office Training with or without Certification
Students will have customized training in the use of Microsoft Word, Excel, PowerPoint, Outlook, and QuickBooks
using the most current Microsoft Office Suite. It is a suggested goal of each graduate to type a minimum of 30 wpm
with 95% accuracy, and perform 10-Key by touch at a minimum of 6,000 KPH with 95% accuracy, but is not a
requirement. You will have a full understanding of the computer software upon completion of the program. You will
complete your training in 100 hours of classroom time which may be extended for those who are in need of a slower
pace. All students will be trained according to the Certiport Microsoft Office certification standards. The Microsoft
certification exams are optional and testing is proctored at the Phoenix campus only. Completion Requirements: 100
hours of training and passing weekly assessment with an 80% or better.
Medical Support Specialist
Students will have customized training in the use of Practice Fusion Electronic Health Records software. This company
has over 150,000 users around the country with over 5,000 users in Arizona. You will have a full understanding of EHR
data management. Training will include Microsoft Office Word, Excel, PowerPoint, Outlook and QuickBooks. You will
complete your training in 150 hours of classroom time which may be extended for those who are in need of a slower
pace. The Microsoft certification exams are optional and testing is proctored at the Phoenix campus only. Completion
Requirements: 150 hours of training and passing weekly assessments with an 80% or better.
A+ Certification
Students will acquire skills to successfully pass the Certification exam. CSI will train students using CompTIA’s
approved curriculum, alternating Essentials and Lab every other day using an industry recognized textbook combined
with hands-on instruction. Students will be able to break down a computer and repair necessary parts to make it
operational, with basic networking and troubleshooting. Fundamental operational skills are included in the test
preparation course.
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In addition to the newly developed skills, graduates will gain confidence in their abilities and learn how to properly
present themselves to employers. Developing a professional work ethic is as crucial as developing the above
mentioned skills. You will complete your training in 250 hours of classroom time.
Completion Requirements: 250 hours of training and passing final exam with an 80% or better.
Network+
Students will acquire skills to successfully pass the Certification exam. CSI will train students using CompTIA’s
approved curriculum, combining Essentials and Lab twice weekly using an industry recognized textbook combined
with hands-on instruction. Students will be able to build a LAN/WAN/WIRELESS network upon completion. You will
complete your training in 60 hours of classroom time. Completion Requirements: 60 hours of training and passing
final with an 80% or better.
Security+
Students will acquire skills to successfully pass the CompTIA Security+ exam. CSI will train students using CompTIA’s
approved curriculum, combining Essential and Lab on the days of training scheduled per week. Students will use an
industry recognized textbook combined with hands-on instruction. Students will have a full understanding of
computer security, wired and wireless along with non-PC wireless devices. Completion Requirements: 50 hours of
training and passing final exam with an 80% or better.
CCNA
Students will acquire skills to successfully pass the CCNA exams, 640-822 and 640-816. CSI will train students using the
Cisco approved Official Certification Guide Third Edition, Part 1 and Part 2. Students will have lecture classes along
with required lab study each week. This includes hands-on instruction from a certified CCNA instructor. Students will
have a full understanding of Cisco networking functions. Completion Requirements: 320 hours of training and passing
the final exam with an 80% or better.
Project Management Associate and Project Management Professional
Students will acquire skills to successfully pass the PMI Certification exam. CSI will train students using the PMBOK
along with additional text sources and tools, and in the use of Microsoft Project, a software tool used to plan, organize
and manage resources to complete a specific project. You will learn the terms and concepts of Project Knowledge
Areas and CAPM and PMP professional responsibilities. Completion Requirements: 50 hours of training (Project
Management Associate) and 75 hours of training (Project Management Professional) and passing all quizzes and the
final exam with an 80% or better.
Lean Six Sigma Green Belt
Students will acquire the knowledge to pass the ASQ Green Belt certification. Students will learn the principles of Six
Sigma and how to apply those skills in an organization to achieve quality and eliminate waste. CSI will train the
students to possess a solid understanding of the principles and tools. Completion Requirements: 50 hours of training,
completing weekly assignments, weekly quizzes, and passing your final exam with an 80% or better.
Professional in Human Resources
Students will acquire the knowledge to pass the SHRM, PHR national exam. Students will study from the SHRM
Learning System which includes the six modules of human resource management. You will have a solid understanding
of the principles of human resource management and complete your classroom training in 45 hours. Completion
Requirements: You will have completed 45 hours of training, weekly assignments which prepare you for the lecture,
passing quizzes and final exam with an 80% or better.
Prerequisites for Entry
Individuals interested in training with Canyon State Institute must complete an entrance interview and be available for
class training as scheduled.
Holidays
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Canyon State Institute is closed on all holidays when the buses are not running. In addition, we are closed on the day
after Thanksgiving. When there is a scheduled holiday, classroom hours will be adjusted to reflect the minimum hours
required for the week.
The following is a list of holiday closures:
 New Year’s Day
 Memorial Day
 Independence Day
 Labor Day
 Thanksgiving Day/Day After Thanksgiving
 Christmas Day
Class Schedules
Microsoft Office and Medical Support Specialist classes begin weekly.
CompTIA A+ classes begin every 4 weeks.
CompTIA Network+, Security+ and CCNA classes have open start dates contingent upon student enrollment.
Lean Six Sigma Green Belt classes have open start dates contingent upon student enrollment.
Professional in Human Resources classes have open start dates contingent upon student enrollment.
Project Management (PMP, CAPM) classes begin every 5 weeks.
Grading Procedures
Students must receive a minimum of 80% on all quizzes which track progress of student, and final exams, in order to
graduate and receive their certificate of completion. All quizzes and tests can be retaken to reach this goal and
tutoring is available in each course. Students may retake the course upon issuance of a new contract.
Auditing Classes
All students may audit the program they successfully completed while studying to pass the national certification exam.
Please contact your instructor for availability and class times.
Transcripts
College credit after completion of the course(s) may be available when transferring to Western International
University. WIU will make the final determination. There is an official school transcript available to all graduates.
Course Costs
Microsoft Office Training
$3890.00 with MOS Certification
Medical Support Specialist
$4995.00 with CEHRS and MOS Certification
A+ Certification
$3255.00 includes A+ exam, textbook, tool kit. This fee also includes
MeasureUp practice tests
Network+
test
$1985.00 includes Network+ exam, textbook, MeasureUp practice
Cisco Certified Networking Administrator
$4500.00 includes CCENT/CCNA exams, textbooks, MeasureUp
practice test
Security+
$2380.00 includes Security+ exam, textbook, and MeasureUp practice
test
Project Management Associate
$4000.00 includes PMI exam, membership fee, textbooks
Project Management Professional
$5500.00 includes PMI exam, membership fee, textbooks
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Lean Six Sigma Green Belt
$4900.00 includes ASQ exam, membership fee, textbook
Professional in Human Resources
$3420.00 includes SHRM learning system, exam fee
Career Services
All students, upon completion of their certification testing, may schedule a private meeting with our employment
specialist for assistance with job placement. All students are invited to attend the resume writing class and
interviewing skills training, and LinkedIn training scheduled monthly in the MOS computer lab. The director will
provide additional interviewing skills training one-on-one, when requested after graduation. All job fairs will be
posted on our Job Board along with current job openings from employer contacts.
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ENROLLMENT AGREEMENT
SCHOOL INFORMATION:
Canyon State Institute
1345 W. Thomas
3150 N. Arizona Ave. Ste. 102
Phoenix, AZ 85013
Chandler, AZ 85225
602-266-6630
Fax: 602-266-6993
Email: sheri@computerskillsinstitute.com
STUDENT INFORMATION:
NAME:
ADDRESS:
HOME PHONE:
CELL:
PROGRAM INFORMATION:
Program Name:
Start Date:
Program Time/Length
Microsoft Office Training
___________________________
Five (5) weeks, day classes/100 clock hours
Program Name:
Start Date:
Program Time/Length
Medical Support Specialist
___________________________
Eight (8) weeks, day classes/150 clock hours
Program Name:
Start Date:
Program Time/Length
A+ Certification
___________________________
Twelve (12) weeks, day/evening classes/250 clock hours
Program Name:
Start Date:
Program Time/Length
Network+
___________________________
Five (5) weeks, day/evening classes/60 hours
Program Name:
Start Date:
Program Time/Length
Cisco Certified Network Administrator
___________________________
Sixteen (16) weeks, day/evening classes/ 320 hours
Program Name:
Start Date:
Program Time/Length
Project Management Associate
___________________________
Five (5) weeks, day/evening classes/50 contact hours
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Program Name:
Start Date:
Program Time/Length
Project Management Professional
___________________________
Five (5) weeks, day/evening classes/75 contact hours
Program Name:
Start Date:
Program Time/Length
Security+
___________________________
Four (4) Weeks, day/evening classes/50 hours
Program Name:
Start Date:
Program Time/Length
Lean Six Sigma Green Belt
___________________________
Five (5) Weeks, day/evening classes/50 contact hours
Program Name:
Start Date:
Program Time/Length
Professional in Human Resources
___________________________
Four (4) weeks, day/evening classes/45 contact hours
TUITION / REFUND INFORMATION:
Microsoft Office Training
Total Cost:
Breakdown of Cost:
Payment Schedule:
Medical Support Specialist
Total Cost:
Breakdown of Cost:
Payment Schedule:
A+ Certification
Total Cost:
Breakdown of Cost
Payment Schedule:
$3890.00
$100.00 Non-Refundable Administrative Fee
$3290.00 Instructional Fee
$500.00 MOS exam fees
$1945.00 Due on start date (cash, check)
$1945.00 Balance due prior to graduation (cash, check)
(Unless prior arrangements have been agreed upon with the School Director).
Tuition must be paid in full before a certificate is awarded.
$4995.00
$100.00 Non-Refundable Administrative Fee
$4234.00 Instructional Fee
$500.00 MOS exam fees
$161.00 CEHRS text/exam fee
$2495.00 Due on start date (cash, check)
$2500.00 Balance due prior to graduation (cash, check)
(Unless prior arrangements have been agreed upon with the
School Director. Tuition must be paid in full before a certificate is
Awarded.
$3255.00
$100.00 Non-Refundable Administrative Fee
$2580.00 Instructional Fee
$375.00 Certification Exam $100.00 Textbook $100.00 Supplies
$1627.50 Due on start date (cash, check)
$1627.50 Balance due prior to graduation (cash, check)
(Unless prior arrangements have been agreed upon with the
School Director). Tuition must be paid in full before a
certificate is awarded.
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Network+
Total Cost:
Breakdown of Cost
Payment Schedule:
Security+
Total Cost:
Breakdown of Cost
Payment Schedule:
$1985.00
$100.00 Non-Refundable Administrative Fee
$1582.00 Instructional Fee
$253.00 Certification Exam $50.00 Textbook
$1985.00 Due on start date (cash, check)
(Unless prior arrangements have been agreed upon with the
School Director). Tuition must be paid in full before a certificate is
certificate is awarded.
$2380.00
$100.00 Non-Refundable Administrative Fee
$1854.00 Instructional Fee
$276.00 Certification Exam $150.00 Textbook/Study Guide
$1985.00 Due on start date (cash, check)
(Unless prior arrangements have been agreed upon with the
School Director). Tuition must be paid in full before a
Certificate is awarded.
Cisco Certified Network Administrator
Total Cost:
$4500.00
Breakdown of Cost
$100.00 Non-Refundable Administrative Fee
$3800.00 Instructional Fee
$300.00 Certification Exams
$250.00 Textbooks
$50.00 MeasureUp Practice Exams
Project Management (CAPM)
Total Cost:
Breakdown of Cost
Project Management (PMP)
Total Cost:
Breakdown of Cost
Lean Six Sigma Green Belt
Total Cost:
Breakdown of Cost
Professional in Human Resources
Total Cost:
Breakdown of Cost
$4000.00
$100.00 Non-Refundable Administrative Fee
$3440.00 Instructional Fee
$300.00 Certification Exam
$160.00Textbooks
$5500.00
$100.00 Non-Refundable Administrative Fee
$4696.00 Instructional Fee
$160.00 textbooks
$139.00 PMI Membership Fee
$405.00 Certification Exam
$4900.00
$100.00 Non-Refundable Administrative Fee
$4298.00 Instructional Fee
$150.00 Textbooks
$352.00 Exam and Membership Fee
$3420.00
$100.00 Non-Refundable Administrative Fee
$2500.00 Instructional Fee
$495.00 SHRM Learning System
$325.00 Certification Exam Fee
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Tuition Refunds:
Tuition charges for the enrollment period will be determined based upon the student’s start date to the last day of
attendance and the clock hours completed. Before beginning class, the student is entitled to a full (100%) refund of
the tuition. After commencement of classes, the refund amount, in clock hours attempted, is as follows:
(1) If the student completes 10% or less, the school may keep 10%
of the tuition charged and will refund 90%.
(2) If the student completes more than 10% and less than or equal to 20%, the school may
keep 20% of the tuition charged and will refund 80%.
(3) If the student completes more than 20% and less than or equal to 30%, the school may
keep 30% of the tuition charged and will refund 70%.
(4) If the student completes more than 30% and less than or equal to 50%, the school may
keep 40% of the tuition charged and will refund 60%.
(5) If the student completes more than 40% and less than or equal to 50%, the school may
keep 50% of the tuition charged and will refund 50%
(6) If the student completes more than 50%, no refund is required.
CANCELLATION AND REFUND POLICY:
Admission Denied: An applicant denied admission will be provided a 100% refund of all monies paid.
Three Day Cancellation Notice: The student or prospective student may cancel this enrollment agreement if
cancellation is made in writing to the Director and mailed/delivered to the institution at the address stated herein
within three (3) days, excluding Saturday, Sunday, and federal holidays, of signing this enrollment agreement. The
school shall provide a refund of 100% of all student fees and tuition paid for the student, no later than 30 calendar
days, after receipt of a written notice of cancellation.
Other Cancellations: An applicant requesting cancellation more than three days after signing an enrollment
agreement and making an initial payment, but prior to entering the school, is entitled to a refund of all monies paid
minus an administrative fee of $100.00.
Tuition Refunds: Tuition refunds will be issued within 30 days of the date of student notification, of date of school
determination (withdrawn due to absences of other criteria as specified in the school catalog), or in the case of a
student not returning from an authorized Leave of Absence (LOA), within 30 days of the date the student was
scheduled to return from the LOA and did not return.
Special Cases: In case of prolonged illness or accident, death in the family, or other circumstances that make it
impractical for the student to complete the program, the school may make a settlement which is reasonable and fair.
Certification Test Fees: The school is not responsible for payment of test fees or refunding test fees if the
accompanying certification testing is not completed within four (4) months from the program completion date. An
exception may be made for the ASQ exam which is offered only twice a year.
PROCEDURE FOR WITHDRAWAL/WITHDRAWAL DATE:
1. A student choosing to withdraw from the school after the commencement of classes is to provide written
notice to the Administrator of the school. The notice is to indicate the expected last date of attendance and
be signed and dated by the student.
2. For a student who is on authorized LOA, the withdraw date is the date the student was scheduled to return
from the Leave and failed to do so.
3. A student will be determined to be withdrawn from the institution if the student has not attended any class
for 5 consecutive class days without notifying the school.
4. All refunds will be issued within 30 days of the determination of the withdrawal date.
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General Information:
Job Placement Disclaimer:
This institution does not guarantee job placement to students upon program
completion.
Student Grievance Procedure:
Should a student have a complaint with the Institution, then the following
steps shall be taken by him/her.
1) Administrator is available at the address reflected hereon from 8:00 am to 5:00 PM each business day while
school is in session. Student may state the grievance in writing to the Administrator during the stated
business hours. Administrator shall have two (2) business days in which to investigate and address the
grievance.
2) Should Administrator fail to or unacceptably address the grievance, then Student may file a complaint with the
Arizona State Board for Private Postsecondary Education. The Student must contact the State Board for
further details.
If the student complaint cannot be resolved after exhausting the institution’s grievance procedure, the student may
file a complaint with the Arizona State Board for Private Postsecondary Education. The student must contact the State
Board for further details. The State Board address is:
1400 W. Washington, Room 260
Phoenix, Arizona 85007
602-542-5709
Website: www.azppse.gov
HOLDER IN DUE COURSE STATEMENT:
Any holder of this consumer credit contract is subject to all claims and defenses which the debtor could assert against
the seller of goods or services obtained pursuant hereto or with the proceeds hereof. Recovery hereunder by the
debtor shall not exceed amounts paid by the debtor. (FTC Rule effective 5/14/76).
THE STUDENT UNDERSTANDS:
1.
2.
3.
4.
5.
6.
7.
The School does not accept credit for previous education, training, work experience (experimental learning)
or CLEP.
The School does not guarantee job placement to graduates upon program/course completion or upon
graduation.
The School reserves the right to reschedule the program start date when the number of students scheduled is
too small.
The School will not be responsible for any statement of policy or procedure that does not appear in the
School catalog.
The School reserves the right to discontinue any students’ training for unsatisfactory progress, nonpayment
of tuition or failure to abide by School rules.
Information concerning other Schools that may accept the School’s credits toward their programs can be
obtained by contacting the office of the Administrator. It should not be assumed that any programs
described in the School catalog could be transferred to another institution. Any decision on the
comparability, appropriateness and applicability of credits and whether they should be accepted is the
decision of the receiving institution. The institution is not accredited by a nationally recognized association.
This document does not constitute a binding agreement until accepted in writing by all parties.
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STUDENT ACKNOWLEDGEMENTS:
I, the undersigned, have read and understand this agreement. I hereby acknowledge receipt of a current catalog on
the start date and acknowledge that it is considered part of this enrollment agreement.
________student initials
I have received an exact copy of this enrollment agreement.
________student initials
I also understand that the school may terminate my enrollment if I fail to comply with attendance, academic and
financial requirement or if I disrupt the normal activities of the School while enrolled in the School. I understand
that I must maintain Satisfactory Academic Progress as described in the School catalog and that my financial
obligation to the School must be paid in full before a certificate may be awarded.
________student initials
I understand that this institution does not guarantee job placement to graduates upon program completion or
upon graduation.
________student initials
My signature below signifies that I have read and understand all aspects of this agreement and do recognize my legal
responsibilities in regard to this contract.
CONTRACT ACCEPTANCE
I, undersigned, have read and understand this agreement and acknowledge receipt of a copy. It is further understood
and agreed that this agreement supersedes all prior or contemporaneous verbal or written agreements and may not
be modified without the written agreement of the student and the School Official. I also understand that if I default
upon this agreement I will be responsible for payment of any collection fees or attorney fees incurred Canyon State
Institute.
My signature below signifies that I have read and understand all aspects of this agreement and do recognize my legal
responsibilities in regard to this contract.
Signed this ______day of______________20___
Signature of Student
Date
Signature of School Official
Date
Representative’s certification: I certify that ____________________________ has been interviewed by me and in my
judgment, meets all requirements for acceptance as a student. I further certify that there have been no verbal or
written agreements or promises other than those appearing on this agreement.
By____________________________________________Date________________
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Student Grievance Procedure:
Should a Student have a complaint with the Institution, then the following steps shall be taken by him/her.
1) Administrator is available at the address reflected hereon from 8:00 am to 5:00 PM each business day while school
is in session. Student may state the grievance in writing to the Administrator during the stated business hours.
Administrator shall have two (2) business days in which to investigate and address the grievance.
2) Should Administrator fail to or unacceptably address the grievance, then Student may file a complaint with the
Arizona State Board for Private Postsecondary Education. The Student must contact the State Board for further
details.
If the Student complaint cannot be resolved after exhausting the institution’s grievance procedure, the Student may file
a complaint with the Arizona State Board for Private Postsecondary Education. The Student must contact the State
Board for further details. The State Board address is:
1400 W. Washington, Room 260
Phoenix, Arizona 85007
602-542-5709
Website: www.azppse.gov
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