Moreton Health Clinic
Moreton Health Clinic
8/14 Chadwick Street
Moreton
Wirral, CH46 7XA
Telephone: 0151 522 0099
0151 604 0372
Fax:
Website
www.moretonhealthclinic.nhs.uk
When the surgery is closed call 0151 678 8496
!!Please click here for latest news from NHS England about care data programme!!
Minor Injuries/ Illness Service at Moreton Health Clinic
Please click here for further information regarding the Minor Injury Service including
opening hours
We have a Minor Injuries/Illness Service available at Moreton Health Clinic. This can be
accessed by patients who are not registered at our practice.
The doctors and staff at Moreton Health Clinic in Wirral are proud to offer the highest standard
of patient-centred healthcare.
We run many clinics for the management of chronic diseases such as asthma and diabetes and
offer a wide variety of other medical services including antenatal and postnatal care, minor
surgery, childhood vaccinations and well-person check-ups.
Ourteam includes six GP's, Advanced Nurse Practitioner three Nurses, a Health Care
Assistant as well as our Practice Manager and a team of Reception and Administrative
staff.
We also have an active Patient Partners Group that is affiliated to the National Association for
Patient Participation (www.napp.org.uk/) .
At Moreton Health Clinic, we aim to treat all or patients promptly, courteously and in complete
confidence.
In addition to everything you need to know about the practice you will also find a wealth of
health-related information in the menu on the right hand side.
You can book appointments by following this Link .
If you have not already registered please complete the registration form and hand into the
surgery or send via email as a scanned attachment to WICCG.MHC@nhs.net
There is also the option to download Patient Access App to smart phones. Please follow the
link www.patient.co.uk/accessapp (www.patient.co.uk/accessapp)
Internet Access Registration Form
Please have a look around and do send us some feedback if you like.
Visit us on Facebook (www.facebook.com/MoretonHealthClinic) Follow us on Twitter
All MHC patients are able to book appointment & order prescriptions right from the tap of there
keys just by completing registration form.
Opening Times
Times
Monday
07:30 - 08:00*
08:00 - 18:30
Tuesday
07:30 - 08:00*
08:00 - 18:30
Wednesday
07:30 - 08:00*
08:00 - 18:30
18:30 - 20:00*
Thursday
08:00 - 18:30
18:30 - 20:00*
Friday
08:00 - 18:30
Weekend
closed
*Extended Hours
We offer appointment times to accommodate patients who are working or find it difficult to
attend surgery during normal surgery times. These are strictly by appointment only.
GP Availability
Monday Tuesday Wednesday
AM &
PM
Dr Wright
PM
AM & AM &
Dr
AM & PM
PM
Janikiewicz PM
AM &
AM
Dr Earl
PM
4.00pm7.30pm
Dr Finter
(Extended
Hours
Clinic)
Thursday Friday
PM
AM &
PM
AM
AM &
PM
11.15am3.00pm
4.307.30pm
Dr
Worthington
AM &
PM
AM & PM
(Extended AM &
Hours
PM
Clinc)
Dr Longford
AM &
PM
AM &
PM
AM
Not all doctors will be in attendance at all the times indicated. They may be away from the
surgery for various reasons eg on home visits or they may be on holiday or study leave.
Nurse Availability
We offer nurse and health care assistant appointment times across the week to cover the
following times:
Times
Monday
07:30 - 18:00
Tuesday
07:30 - 18:00
Wednesday
07:30 - 19:30
Thursday
08:00 - 19:30
Friday
08:00 - 18:00
Weekend
closed
When We Are Closed
Out-of-hours (OOH) refers to those times of the day and night when the surgery is not open. If
you require medical attention when the surgery is open, the surgery should be your first
port of call unless it is an emergency or life threatening situation.
The GP Out of Hours Service is based at Arrowe Park Hospital and provides urgent care or
advice when the surgery is closed: Monday to Friday 6.30pm-8am, Saturday, Sunday and Bank
Holidays.
If you need to contact a doctor OOH for matters which cannot wait until the next normal surgery,
you should phone 0151 678 8496. This information is available via our answer phone when
phoning the surgery line.
Please remember that GP Out of Hours is not a drop in service - you must phone first.
NHS Walk-in Centres
These offer fast and convenient access to local NHS advice, information and treatment. You do
not need to make an appointment and they are open 7 days a week. They do not replace your
local GP or hospital services but compliment existing services. You can see an experienced nurse
for treatment of minor injuries and illnesses. Local centres can be found at the following places:

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All Day Health Centre, Arrowe Park: 0151 201 4188
Minor Injury Unit, Moreton Health Clinic, Moreton
Minor Injury Unit, Birkenhead Medical Building, Birkenhead
Minor Injury Unit, Parkfield Medical Centre, New Ferry
Your pharmacist in many instances may also be able to help you.
Accident and emergency/999
Whatever the day or time, if you or someone else experiences severe chest pain or serious injury,
go to your nearest accident and emergency department or call 999.
999 should only be used in a critical or life threatening situation.
NHS Direct
In the case of urgent need when the practice is closed you can call NHS Direct
(www.nhsdirect.nhs.uk/) on 0845 4647, 24 hours a day to speak to a triage nurse. Your needs
will be assessed and advice offered or arrangements made for you to see a doctor. You can also
visit their website on www.nhsdirect.nhs.uk (www.nhsdirect.nhs.uk)
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery
re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an
emergency.
Appointments
Our surgery and clinic times are by appointment only. You can make your appointment in
person, by telephone or on line directly through this site by following this Link.
The appointment system operates for your convenience and also to aid the doctor.
Please speak to a member of our reception team if you wish to register for our online service,
or alternatively complete the registration form here online. Internet Access Registration Form
Our surgery phone lines are manned from 08:00 - 18:30 Monday to Friday – the surgery number
is 0151 522 0099.
Please note all telephone calls are recorded for training and monitoring purposes.
Automated Appointment Line
We now have an automated appointment line that will allow you to book, cancel, check or
change appointments at all times. We hope you will find this offers an alternative option for
people to make our services as accessible as possible, the surgery number is 0151 522 0099.
Routine Appointments:
Routine appointments should be booked in advance – just over half of all our appointments are
available as routine appointments and may be booked up to one month in advance. Where
possible try to request that you see the same doctor throughout one illness or problem so that
they are familiar with your treatment and progress.
Try to book appointments with the appropriate person. Our experienced nursing staff deal with a
wide variety of conditions, including chronic disease management and it might be more
appropriate to see them rather than a doctor. Please ask the receptionist for guidance when
booking your appointment if you are at all unsure.
On The Day Appointments:
If you feel that you are unwell and need to see a doctor that day please let the receptionist know
and they will either offer you an appointment that day or pass your details to the duty doctor who
will advise on the best course of action. In this situation, please be aware that the receptionist
will ask for some details regarding your illness in order that they can direct you to the most
appropriate person.
Telephone Appointments:
If you feel you do not require an appointment, but would like to speak to a doctor or a nurse for
advice, please ask the receptionist for a telephone appointment. You will be given a time when
the doctor will endeavor to ring you back, although this may not always be possible and may be
at a later time.
Extended Hours
Please note these appointments must be booked in advance. During these surgery times
telephone calls will continue to be answered by the out-of-hours service and access to the
surgery is for booked patients only.
Cancellations
If you cannot attend your appointment please contact us either by telephone on 0151 522 0099 or
by email to or via our internet service as soon as possible so that we can offer your appointment
to another patient.
Patients who do not attend for booked appointments are wasting valuable NHS resources –
please attend for your appointment or let us know in advance if you can’t make it. We offer an
SMS text reminder service to all our patients to help remind you of your booked appointments. If
you are interested in signing up for this service please ask at reception or register on our website.
Home Visits
House visits are only available for patients who are housebound because of illness or disability.
If possible please try to telephone reception before 10:30 if you require a home visit so that
the doctors can plan their visits.
Please explain the exact nature of the problem to the receptionist to enable the doctor to see the
most urgent cases first.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by
telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a
hospital attendance.
Please remember that several patients can be seen in the practice in the time that it takes to make
one home visit. There are also better facilities for examining and treating patients at the surgery.
Telephone Advice
If you have a concern or query which you feel could be dealt with over the telephone rather than
making an appointment, we can arrange for a doctor or nurse to speak to you.
Very often queries can be dealt with by a telephone consultation unless an examination is
necessary.
If you feel that this service would be of help to you please ask the receptionist to arrange it by
calling the surgery during opening hours.
Repeat Prescriptions
Repeat prescriptions can be ordered in any of the following ways:

Complete the counterfoil (tear off slip) from previous prescriptions. Please use this where
possible as it is the most effcient way and accurate method. Please tick clearly all the
items that you require and either hand it in at the reception desk or post in the repeat
prescriptions box which is located in the waiting room or in the box outside the main
entrance when the surgery is closed or post directly to the surgery. If you would like the
prescription posted to you please enclose a SAE.


Directly through this website – If you wish to order prescriptions online there is an option
to print and complete the internet access form to hand into the surgery or complete and
send via email to WICCG.MHC@nhs.net Internet Access Form
You can also ask your pharmacy to place your order and collect your prescriptions on
your behalf.
Whichever method you use please note the following:
Please allow 48 hours for prescription requests to be processed.
If you request an item not on your repeat list, the request will be put through to a GP and you
may be asked to see a GP or nurse before the prescription is issued.
Medication issued as an acute item (i.e. not a repeat) will not be re-issued until the patient has
seen the doctor.
All patients on repeat medication will be asked to come in for a periodic review to ensure the
medication is still appropriate for them.
Patients on stable, long term medication may be able to get repeat prescriptions from the
pharmacy. Please ask your GP or nurse for details.
Please always ensure that you put in your repeat request in good time so that you do not run out
of your medication – it is your responsibility to manage this.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying
charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought
it reasonable to charge for those who can afford to pay for their medicines. Prescription
prepayment certificates (PPCs) offer real savings for people who need extensive medication.
NHS charges
These charges apply in England only. In Northern Ireland, Scotland and Wales
prescriptions are free of charge.



Prescription (per item): £7.65
12-month prepayment certificate (PPC): £104.00
3-month PPC: £29.10
If you will have to pay for four or more prescription items in three months, or more than 14 items
in 12 months, you may find it cheaper to buy a PPC.


Telephone advice and order line 0845 850 0030
General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website
(www.nhs.uk/NHSEngland/Healthcosts/Pages/Prescriptioncosts.aspx)
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed.
Any problems please telephone the surgery.
Clinics & Services
Clinics & Services
We run a range of clinics. For an appointment or further details, please ask at reception or ring
the health clinic on 0151 522 0099
Antenatal
Tuesday 09:30 - 12:00
This clinic is run by the midwives. If you become pregnant, you will be given a ‘booking
appointment’ at which the midwife will ask you a few questions and carry out some general
health checks. You will be seen regularly throughout your pregnancy either at the practice or at
the local hospital, or both.
Asthma & COPD
Asthma sufferers can book appointments for advice and support from our nurses who specialise
in asthma care.
Diabetes
Led by our nursing team, this clinic offers advice and general health check-ups to patients
diagnosed with diabetes.
Childhood immunisations
Children’s immunisations clinic is held as detailed above appointment only. All new babies are
invited for regular check-ups from eight weeks old.
Contraceptive services
By appointment
All GPs offer contraceptive advice and prescriptions. Our practice nurses see most patients for
contraceptive follow-up appointments.
Emergency contraception is available during surgery hours.
We offer a contraceptive coil (IUD) and implant service with Dr Aston by prior appointment on
Friday mornings.
Cervical smears
By appointment
Usually carried out by one of our nurses.
Chronic disease management
Led by our nursing team, these clinics offers advice and general health check-ups to patients
diagnosed with various chronic diseases.
Counselling
By appointment
By prior referral from the GP.
Dressing Clinic
Led by our nursing team.
Minor surgery & Joint Injections
By appointment
Minor operations can be done in our treatment room. Please discuss this with your doctor who
will then arrange for you to be given an appointment with Dr Wright who specializes in minor
surgical procedures.
Joint injections can be booked with any of the doctors.
Phlebotomy
Wednesday 13:30 - 16:15
Thursday 08:30 - 12:00
Travel Vaccinations
By appointment
By arrangement with our practice nurses. Please contact reception to enquire about this service.
Smoking cessation
By appointment
By arrangement with our practice nurses.
Vaccination Schedule
Vaccination Schedule
Children's Immunisation Schedule
Here's a checklist of the vaccines that are routinely offered to everyone in the UK for free on the
NHS, and the age at which you should ideally have them.
2 months:


Diphtheria, tetanus, pertussis (whooping cough), polio and Haemophilus influenzae type b
(Hib, a bacterial infection that can cause severe pneumonia or meningitis in young children)
given as a 5-in-1 single jab known as DTaP/IPV/Hib
Pneumococcal infection
3 months:


5-in-1, second dose (DTaP/IPV/Hib)
Meningitis C
4 months:


5-in-1, third dose (DTaP/IPV/Hib)
Pneumococcal infection, second dose

Meningitis C, second dose
Between 12 and 13 months:




Meningitis C, third dose
Hib, fourth dose (Hib/MenC given as a single jab)
MMR (measles, mumps and rubella), given as a single jab
Pneumococcal infection, third dose
3 years and 4 months, or soon after:


MMR second jab
Diphtheria, tetanus, pertussis and polio (DtaP/IPV), given as a 4-in-1 pre-school booster
Around 12-13 years:

Cervical cancer (HPV) vaccine, which protects against cervical cancer (girls only): three jabs
given within six months
Around 13-18 years:

Diphtheria, tetanus and polio booster (Td/IPV), given as a single jab
65 and over:


Flu (every year)
Pneumococcal
HPA Childrens Vaccination Schedule
Click here
(www.hpa.org.uk/webw/HPAweb&Page&HPAwebAutoListDate/Page/1204031508623?p=12040315
08623) for the recommended HPA vaccination schedule
Seasonal Flu Vaccination
Influenza – flu – is a highly infectious and potentially serious illness caused by influenza viruses.
Each year the make-up of the seasonal flu vaccine is designed to protect against the influenza
viruses that the World Health Organization decide are most likely to be circulating in the coming
winter.
Regular immunisation (vaccination) is given free of charge to the following at-risk people, to protect
them from seasonal flu:






people aged 65 or over,
people with a serious medical condition
people living in a residential or nursing home
the main carers for an elderly or disabled person whose welfare may be at risk if the carer
becomes ill
healthcare or social care professionals directly involved in patient care, and
those who work in close contact with poultry, such as chickens.
Pregnant women & the Flu Vaccination
It is recommended that all pregnant women should have the flu vaccine, whatever stage of
pregnancy they're in. This is because there is good evidence that pregnant women have an
increased risk of developing complications if they get flu, particularly from the H1N1 strain.
Studies have shown that the flu vaccine can be safely and effectively given during any trimester of
pregnancy. The vaccine does not carry risks for either the mother or baby. In fact, studies have
shown that mothers who have had the vaccine while pregnant pass some protection to their babies,
which lasts for the first few months of their lives.
These links all come from trusted resources but if you are unsure about these or any other medical
matters please contact your doctor or pharmacist for advice
Pregnancy Care Planner
Pregnancy Care Planner
(www.nhs.uk/planners/pregnancycareplanner/)
The more you know about your pregnancy and your options, the more you are likely to feel in
control. The information given here is based on The Pregnancy Book, which your midwife should
give you at your first appointment.
Before you are pregnant

All about conception and getting pregnant
(www.nhs.uk/Planners/pregnancycareplanner/pages/gettingpregnant.aspx)

Thinking about the next baby?
(www.nhs.uk/Planners/pregnancycareplanner/pages/nextbaby.aspx)
Your pregnancy and labour

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How the baby develops
(www.nhs.uk/Planners/pregnancycareplanner/pages/gestationhome.aspx)
0-8 weeks pregnant (www.nhs.uk/Planners/pregnancycareplanner/pages/8weeks.aspx)
9-12 weeks pregnant (www.nhs.uk/Planners/pregnancycareplanner/pages/12weeks.aspx)
13-16 weeks pregnant (www.nhs.uk/Planners/pregnancycareplanner/pages/16weeks.aspx)
17-20 weeks pregnant (www.nhs.uk/Planners/pregnancycareplanner/pages/20weeks.aspx)
21-24 weeks pregnant (www.nhs.uk/Planners/pregnancycareplanner/pages/24weeks.aspx)
25-28 weeks pregnant (www.nhs.uk/Planners/pregnancycareplanner/pages/28weeks.aspx)
29-32 weeks pregnant (www.nhs.uk/Planners/pregnancycareplanner/pages/32weeks.aspx)
33-36 weeks pregnant (www.nhs.uk/Planners/pregnancycareplanner/pages/36weeks.aspx)
37-40 weeks pregnant (www.nhs.uk/Planners/pregnancycareplanner/pages/40weeks.aspx)
40+ weeks pregnant
(www.nhs.uk/Planners/pregnancycareplanner/pages/Over40weekspregnant.aspx)
Your health in pregnancy
(www.nhs.uk/Planners/pregnancycareplanner/pages/Healthinpregnancyhome.aspx)
Common health problems
(www.nhs.uk/Planners/pregnancycareplanner/pages/Commonproblemshome.aspx)
Antenatal care and classes
(www.nhs.uk/Planners/pregnancycareplanner/pages/Antenatalhome.aspx)
Choosing where to have your baby
(www.nhs.uk/Planners/pregnancycareplanner/pages/Wheretohavebabyhome.aspx)
Labour and birth
(www.nhs.uk/Planners/pregnancycareplanner/pages/Labourandbirthhome.aspx)
When pregnancy goes wrong
(www.nhs.uk/Planners/pregnancycareplanner/Pages/Pregnancygoeswronghome.aspx)
You and your baby

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What you will need for your baby?
(www.nhs.uk/Planners/pregnancycareplanner/pages/Babyshoppinghome.aspx)
Your life after the birth
(www.nhs.uk/Planners/pregnancycareplanner/pages/Postnatalhome.aspx)
The first days with your baby
(www.nhs.uk/Planners/pregnancycareplanner/pages/Firstdayswithbabyhome.aspx)
The first weeks with your baby
(www.nhs.uk/Planners/pregnancycareplanner/pages/Babysfirstweekshome.aspx)

Feeding your baby
(www.nhs.uk/Planners/pregnancycareplanner/pages/Feedingbabyhome.aspx)
General pregnancy topics
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Feelings and relationships
(www.nhs.uk/Planners/pregnancycareplanner/Pages/Feelingshome.aspx)
Information for dads (www.nhs.uk/Planners/pregnancycareplanner/pages/Dadshome.aspx)
Maternity leave and employment rights
(www.nhs.uk/Planners/pregnancycareplanner/pages/Maternityleavehome.aspx)
Rights and benefits (www.nhs.uk/Planners/pregnancycareplanner/pages/Benefitshome.aspx)
Make some decisions
(www.nhs.uk/Planners/pregnancycareplanner/pages/Makesomedecisionshome.aspx)
If you have a long-term condition (such as diabetes or high blood pressure)
(www.nhs.uk/Planners/pregnancycareplanner/pages/Chronicconditionshome.aspx)
Sickness Certificates
Sickness Certificates
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your
employer may however require you to complete a self-certification form (SC2) which is
available from your employer or on the HMRC website (www.hmrc.gov.uk/forms/sc2.pdf) .
Evidence that you are sick
If you are sick for more than seven days, your employer can ask you to give them some form of
medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate,
now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence
that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist.
Your employer will decide whether or not this evidence is acceptable. If your employer has any
doubts, they may still ask for a medical certificate from your GP.
Statement of Fitness for Work - ’Fit Note'
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help
you return to work sooner by providing more information about the effects of your illness or
injury.
For more information see the DirectGov website
(www.direct.gov.uk/en/MoneyTaxAndBenefits/BenefitsTaxCreditsAndOtherSupport/Illorinjured/
DG_175850) (where this information was sourced)
Fees Non-NHS
Non-NHS Fees
Please note that this work falls outside of the GP's NHS responsibilities, therefore there will be a
charge for the work undertaken by the GP.
Costs are outlined below for your information. Unfortunately it has now become necessary for
the Practice to request payment in advance of the work undertaken and in some instances it will
be necessary to assess the GP's time taken in fulfilling your request. In such cases the Practice
will contact you to advise on the appropriate cost. Please be aware this request may take up to 14
days. If you require this more urgently please specify the reason when completing our request
form.
Patients who require Non-NHS work will be requested to complete a form in house at the
surgery providing all details in relation to what is needed. Patient may request this form from the
reception desk in the surgery.
Certificates
Duplicate sick note
£5.00
Private sick note
£15.00
Private perscription
£15.00
Passport countersignature
£20.00
Driving license countersignature
£20.00
Freedom from infection certificate
£15.00
Fitness to Travel certificate
£25.00
Fitness to attend gym certificate
£25.00
Shotgun license certificate
£25.00
Character reference
£30.00
Peternity Blood Test
£50.00
To whom it may concern letter - basic/indept
£10-£25.00- £50.00
GP signature/stamp
£10
Forms
Holiday cancellation certificate / form
£25.00 - £50.00
Private medical insurance claim form
£25.00 - £50.00
Sickness/Accident insurance clim form
£25.00 - £50.00
School fees insurance claim form
£25.00 - £50.00
Certificate of incapacity
£25.00 - £50.00
Medical Examinations and Reports
HGV, LGV, PCV, Taxi driver exam/report
£100
Seat belt exemption exam/report
£150
The following exam/reports:
Pre-employment
Elderley Driver fitness
Racing driver fitness
Fitness for sports
Fitness to attend school, university, teacher &
nurse training
Insurance - Accident or sickness
Based on the following:
Extract from records (15 minutes)
£55.00
Proforma completion, no examinaton (20
minutes)
£65.00
Detailed written report (30 minutes)
£100
Full examination & report (up to 60 minutes)
£180
Access to Records
Computerised printouts
£10 fee for accesss + 35p per copy
A4 page
Full copy of medical records
£50.00
Test Results
Test Results
Please call between 13:00-17:00 to enquire about your test results as our reception staff will
have more time to deal with your request.
Note that the practice has a strict policy regarding confidentiality and data protection and
we will only release test results to the person to whom they relate unless that person has
given prior permission for the release of this data or they are not capable of understanding
the results.
When you take your test you will be told how long it will be before the results are returned to the
practice.
Some results take longer than others to come back to the surgery and this will be made clear to
you by the doctor or nurse who has requested the test. It is your responsibility to check your
results and to make an appointment to discuss them with your doctor if your are advised to
do so.
Some results require further clarification and you may be asked to speak to a doctor or nurse or
make an appointment.
Blood Tests
Blood Tests
A blood test is when a sample of blood is taken for testing in a laboratory. Blood tests have a
wide range of uses and are one of the most common types of medical test. For example, a blood
test can be used to:



assess your general state of health
confirm the presence of a bacterial or viral infection
see how well certain organs, such as the liver and kidneys, are functioning
A blood test usually involves the phlebotomist taking a blood sample from a blood vessel in your
arm. The usual place for a sample is the inside of the elbow or wrist, where the veins are
relatively close to the surface. Blood samples from children are most commonly taken from the
back of the hand. The child's hand will be anaesthetised (numbed) with a special cream before
the sample is taken. Note Childrens Blood Tests can only be performed at Arrowe Park
Hospital (www.whnt.nhs.uk/default.aspx) or Victoria Central Health Centre
(www.wirral.nhs.uk/yourlocalservices/hospitalsoohwalk-ins/vchc.html) .
You can find out more about blood tests, their purpose and the way they are performed on the
NHS Choices (www.nhs.uk/Pages/HomePage.aspx) website.
X-Ray
X-Ray
An X-ray is a widely used diagnostic test to examine the inside of the body. X-rays are a very
effective way of detecting problems with bones, such as fractures. They can also often identify
problems with soft tissue, such as pneumonia or breast cancer.
If you have a X-ray, you will be asked to lie on a table or stand against a surface so that the part
of your body being X-rayed is between the X-ray tube and the photographic plate.
An X-ray is usually carried out by a radiographer, a healthcare professional who specialises in
using imaging technology, such as X-rays and ultrasound scanners.
You can find out more about x-ray tests, how they are performed, their function and the risks by
visiting the NHS Choices website (www.nhs.uk/Pages/HomePage.aspx) .
Registration
New Patient Registration
If you live within our practice area you are welcome to register with us and our reception staff
will be happy to guide you through the procedure. Eligibility can be quickly confirmed from
your address so it would help if you could provide proof by way of a recent utility bill.
You will need to complete a registration form (GMS1) and a health questionnaire which will
provide useful information whilst we wait for your medical records to arrive from your previous
doctor.
All new patients are offered a health check with a member of the healthcare team to ensure that
any required tests are up to date and that we have an accurate note of any repeat medication you
may be taking.
Medical treatment is available from the date of registration. Please contact reception for further
information.
Need advice on how to choose a GP? View the Royal College of General Practitioners Guide on
How To Choose a GP
Please ensure you are within the Practice catchment area. You can check this by selecting the
link below.
Click here to test your postcode
How to Register
How to Register
In order to progress you aplication you will now need to do the following:
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Complete a Family doctor service registration form GMS1 Pre-registration Form
Complete our New Patient Registration Form Part 1 New Patient Registration Part 1
Provide two forms of evidence of your identity and current address eg photo driving
licence/passport, utility bill, bank card/credit card, National Insurance/NHS number card,
recent correspondence from a goverment body. For patients overseas- a passport or ID
card.
Please note when registering online you will need to print and complete the forms and
hand into reception or alternatively you can complete forms and send an attachment to
Practice email WICCG.MHC@nhs.net. Patient will need to present at the Practice with
two forms of ID.
Patients will not be unreasonably refused registration, however we may refuse if you live outside
of the practice area. Please enquire with reception regarding our patient catchment area.
All decisions relating to acceptance of patients will be agreed by the GP Partners. Please note
this decision may take up to 1 week to process.
Any patients refused will be notified in writing.
If you application is accepted you will be required to attend a new patient health check and you
will need to bring along to the surgery the following:
1.
2.
3.
4.
Part 2 New Patient Health Check Form
Previous repeat prescription slip- current medication
Details of any family history such as stroke, heart conditions or cancer.
Urine sample (specimen bottle available from reception)
The information provided will assist also in the identification of "at risk" patients and focus on
personal care advice on any current medical condition.
If you are unable to make your new patient health check appointment please cancel at least
24hours prior to your appointment so we can offer it to someone else.
Please note that if you fail to turn up without notifying us then we shall be unable to accept
you on our practice list. It is important that we obtain the full co-operation of patients to ensure
they recieve first rate service.
Temporary Residents
Temporary Registration
If you are ill while away from home or if you are not registered with a doctor but need to see one
you can receive emergency treatment from the local GP practice for 14 days. After 14 days you
will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on
the local practice and still remain a patient of your permanent GP. After three months you will
have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do
not have to accept you as a temporary patient although they do have an obligation to offer
emergency treatment. You cannot register as a temporary patient at a practice in the town or area
where you are already registered.
Download the Temporary Resident Registration Form
Patient Engagement
How to Register a Complaint or Provide Feedback Regarding Services
How to Register a complaint or Provide Feedback
At Moreton Health Clinic we akways welcome and value any feedback you give.
There are a couple of ways in which you can give feedback:
By completing the feed back form Follow this link

Via NHS Choices
http://www.nhs.uk/Services/GP/LeaveReview/DefaultView.aspx?id=43439
(www.nhs.uk/Services/GP/LeaveReview/DefaultView.aspx?id=43439)
NHS Choices is a national website that is available to provide information about all GP
Practices, helping patients to make informed choices about their GP provider. Patients are
able to give feedback about GP surgeries.
Or alternatively you can email the Practice Manager directly on WICCG.MHC@nhs.net
Join your community NHS
Wirral Community NHS Trust provides NHS services in people's homes and over 50 health
centres and community bases across Wirral and Neston. For more information follow this link
www.wirralct.nhs.uk (www.wirralct.nhs.uk)
(www.wirralccg.nhs.uk/gpcc)
About Wirral GP Commissioning Consortium
Every GP practice on Wirral is a member of the Wirral Clinical Commissioning Group (CCG)
(www.wirralccg.nhs.uk/) , a new organisation established as part of the reorganisation of NHS
structures undertaken in response to the Health & Social Care Act 2012. Each practice is also a
member of a local consortium of which there are 3; Wirral GP Commissioning Consortium
(WGPCC), Wirral Health Commissioning Consortium (WHCC), and Wirral Alliance
Commissioning Consortium (WACC).
Moreton Health Clinic is a member of the Wirral GP Commissioning Consortium
(WGPCC), which represents 26 GP Practices and a population of 125,000. WGPCC member
practices have chosen to work together to commission or buy services that will improve the
health and wellbeing of their patient population. Most of these practices have been working
together as a group since 2006 and have developed a good knowledge of the needs of their
patients, and an understanding of how healthcare locally can and should be improved.
From April 2013, WGPCC will be wholly responsible for designing local health services for the
patient population we serve.
Our vision is to:
Improve the health and wellbeing of all our population and, in doing so, to reduce health
inequalities. We will do this by assessing the needs of our population and commissioning high
quality, value for money services that address those needs. We will work in partnership with
patients, communities and local agencies to nurture innovation and achieve the best possible
outcomes.
Some of our achievements to date include:
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Admissions Prevention and Discharge Facilitation Service – a nurse-led service that
adopts a case management approach, working with a range of agencies to keep people out
of hospital.
Minor Injury and Illness Service – a drop-in service delivered across two community
locations, offering access to a nurse without an appointment, seven days a week, for
patients needing advice and treatment for minor injuries or illnesses.
Teledermatology- an innovative new service to look at moles and skin lesions and get
expert opinion from a Consultant remotely, to avoid patient having to go to hospital
unnecessarily.
Additional investment in primary care mental health, physiotherapy and podiatry in a
range of GP practice locations.
Patient Council established representing our GP practices, to enable representatives from
practices’ patient groups to meet to learn more about, and have a say in commissioning
local services.
Our priorities are to:
· Work with partners to maintain and develop effective, high quality services that deliver health
and wellbeing improvement.
· Make services more accessible and closer to patients’ homes.
· Target inequalities through effective assessment and profiling of health need.
· Ensure commissioned services work together to provide a seamless journey for patients.
To find out more information about WGPCC, please visit our
website:http://www.wirralgpcc.nhs.uk/ (www.wirralgpcc.nhs.uk/) .
Follow WGPCC on Twitter or like WGPCC on Facebook
WGPCC patient engagement
Commissioning patient-centred care is a core objective of the WGPCC. In order to truly achieve
the vision of ‘no decision about me, without me’, set out in the Health and Social Care Bill, it is
vital that we do all we can to:
· Involve our patients in decisions about commissioning services, ensuring that priorities and
activities of the consortium are informed and driven by patients.
· Provide patients with the opportunity to tell us what they think.
· Ensure that key messages reach as many patients as possible by using a range of
communication channels.
· Understand any issues that patients may have with healthcare locally, in order to identify
solutions.
There are lots of ways in which you can become involved, including:

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Joining a practice patient group: Most WGPCC practices have their own patient group
that mainly meets to discuss matters relating to the practice, but will also be interested in
what is going on in the wider healthcare community. If you wish to learn more about
your local practice patient group, please contact your GP practice. To join our group
follow the link.
Becoming a virtual patient council member: Sign up to the WGPCC website
(www.wirralgpcc.nhs.uk/) and give us your email address so we can keep you informed
of what’s going on with healthcare locally, and you can take part in surveys and share
your views. This covers not only what your GP practice has to offer, but also hospital and
community services.
Joining the Patient Council: As well as being a virtual member, you can also attend our
meetings with patients from other WGPCC practices. These take place every month and
we discuss issues such as what healthcare priorities the consortium should focus on, any
problems that patients and their families may be experiencing with local providers, or
ways in which services or facilities could be changed or improved.
WGPCC has also provided your GP practice with ‘Get involved’ postcards, which will be
displayed in your GP practice reception to enable you to provide us with your details if you wish
to receive more information about the activities of the consortium, or get involved in one of the
above groups. Please contact your GP practice about this.
Practice Policies
Confidentiality & Medical Records
The practice complies with data protection and access to medical records legislation. Identifiable
information about you will be shared with others in the following circumstances:
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To provide further medical treatment for you e.g. from district nurses and hospital
services.
To help you get other services e.g. from the social work department. This requires your
consent.
When we have a duty to others e.g. in child protection cases anonymised patient
information will also be used at local and national level to help the Health Board and
Government plan services e.g. for diabetic care.
If you do not wish anonymous information about you to be used in such a way, please let us
know.
Reception and administration staff require access to your medical records in order to do their
jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.
Freedom of Information
Information about the General Practioners and the practice required for disclosure under this act
can be made available to the public. All requests for such information should be made to the
practice manager.
Access to Records
In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients
may request to see their medical records. Such requests should be made through the practice
manager and may be subject to an administration charge. No information will be released
without the patient consent unless we are legally obliged to do so.
Complaints
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a
genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly,
and as amicably, as possible.
To pursue a complaint please contact the practice manager who will deal with your concerns
appropriately. Further written information is available regarding the complaints procedure from
reception.
Violence Policy
The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has
the right to remove violent patients from the list with immediate effect in order to safeguard
practice staff, patients and other persons. Violence in this context includes actual or threatened
physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we
will notify the patient in writing of their removal from the list and record in the patient’s medical
records the fact of the removal and the circumstances leading to it.
Minor Illness/Injury Service
Minor Injury/Illness Clinic
What is a Minor Emergency Clinic?
It is a drop in Clinic for any Wirral Resident with a minor medical emergency condition that
requires treatment, for example:
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Bites/stings/scalds/burns
Cuts/grazes/lacerations
Foreign bodies/Minor eye injury/Minor Head injury
Sprains and strains/Wound injection
Emergency Contraception (Morning-after pill)
Other Minor Emergencies
When is it open?
The clinic will be open:127
12Tues
7
12Wed
8
12Thurs
8
Mon
Fri
106
Do I need an appointment?
No, it is a drop-in clinic. You need to report to reception and if your problem is relevant then you
will be seen by a Clinic Nurse Practitioner.
What treatment can I recieve from the clinic?
A Clinc Nurse Practitioner can treat most minor injuries e.g. apply dressings, close wounds, give
advice, refer to further care, arrange follow-up appointments, etc.
Health Questionnaires
Alcohol Questionnaire
Please answer the questions in the short questionnaire to enable us to assess your alcohol
consumption rate and offer advice if necessary.
Alcohol Consumption Questionnaire
Depression Questionnaire
This easy to use patient questionnaire has been validated for use in Primary Care.
It is used by your doctor to monitor the severity of depression and response to treatment.
It can also be used to make a tentative diagnosis of depression.
PHQ-9 Depression Assessment Questionnaire
Asthma Review
For patients who are due an annual asthma review.
Please would you answer the questions on the form below and submit it to us.
If your symptoms are deteriorating or you have any concerns, please make an appointment to the
respiratory nurse or a doctor as well.
Open the Asthma Annual Review Form
Carers Direct
(www.nhs.uk/carersdirect/Pages/CarersDirectHome.aspx)
Wired - Carers Support Services and Counselling
Helpline - 0151 670 0777
Are You a Carer?
If you are please let us know - we may be able to help you
There is a wealth of information on NHS Choices
(www.nhs.uk/carersdirect/Pages/CarersDirectHome.aspx) about carers and caring. Below are
some links into the site that we hope you will find useful.

Caring for a parent
(www.nhs.uk/video/pages/medialibrary.aspx?Page=1&Filter=&Id={6F24B98E-41DC499F-B97C0A2C688F5100}&Tag=Carers&Title=NHS+VIDEOS+|+Caring+for+a+parent+at+ho
me&Uri=video/2009/November/Pages/Caringforaparentathome.aspx)
Watch this video on: caring for a parent at home

Telling people (www.nhs.uk/CarersDirect/yourself/relationships/Pages/tellingfriends.aspx)
Caring responsibilities can make it difficult to maintain friendships or develop new ones.
Telling your friends you're a carer is important so they understand and can support you.

Taking a break (www.nhs.uk/CarersDirect/yourself/timeoff/Pages/Overview.aspx)
Caring for someone can be a full-time job, but it's essential that you take time out for
yourself too. Read our guide to accessing breaks and respite.

Housing and carers
(www.nhs.uk/CarersDirect/guide/practicalsupport/Pages/Housing.aspx)
Do you know your tenancy rights as a carer? Are you aware of all your care at home
options? Do you need tips on moving someone around the home?
Contact Carers Direct
Telephone
0808 802 0202
Helpline Information
http://www.nhs.uk/carersdirect/carerslives/updates/pages/carersdirecthelpline.aspx
(www.nhs.uk/carersdirect/carerslives/updates/pages/carersdirecthelpline.aspx)
Email
CarersDirect@nhschoices.nhs.uk
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.
Carers support groups
Finance and Law
Help claiming benefits, looking after your bank balance and understanding the legal issues of
caring.

Benefits for carers (www.nhs.uk/carersdirect/moneyandlegal/carersbenefits)
Directing carers to the benefits that can help them in their caring role

Benefits for the person you care for
(www.nhs.uk/carersdirect/moneyandlegal/disabilitybenefits)
Advice and information on helping the person you look after get the benefits that they are
entitled to

Death and benefits (www.nhs.uk/carersdirect/moneyandlegal/deathandbenefits)
How your benefits maybe affected after the death of the person you look after and what
happens to their benefits

Managing someone's legal affairs (www.nhs.uk/carersdirect/moneyandlegal/legal)
Advice for when carers find they have to take over the legal affairs of the person they are
looking after

Other benefits (www.nhs.uk/carersdirect/moneyandlegal/otherbenefits)
Advice for carers and the people they are looking after on claiming a whole host of other
benefits unrelated to their disability or caring

Personal and household finance (www.nhs.uk/carersdirect/moneyandlegal/finance)
Advice on keeping a tight rein on household and personal finance for carers

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Social fund (www.nhs.uk/carersdirect/moneyandlegal/socialfund)
Tax credits (www.nhs.uk/carersdirect/moneyandlegal/taxcredits)
Information on claiming tax credits and whether you might be eligible
Useful Links
Where do I go for clinical or disease information?
Best Treatments (besthealth.bmj.com/btuk/home.jsp)
Information is researched from the British Medical Journal and displayed in an easy to
understand format.
Net Doctor (www.netdoctor.co.uk/)
Attempts to break the language barrier between Doctors and patients regarding disease and
illnesses.
QRisk (www.qrisk.org/)
QRISK is a new calculator which works out your risk of getting heart disease. It has been
developed by doctors and academics working in the UK National Health Service.
Wirral Well (www.wirralwell.org/ ) is a one stop shop, online information hub for well being,
health and social care services. The website has a broad definition of well-being so you'll be able
to find anything from getting outdoors and active, art classes, growing your own food,
complementary therapies to statutory health and social care services such as information on care
homes, assisstive technology and managing long term health conditions.
Healthtalkonline (www.healthtalkonline.org/) is the award-winning website of the DIPEx
charity. Healthtalkonline and its sister website, Youthhealthtalk, let you share in more than 2,000
people's experiences of over 60 health-related conditions and illnesses.
Your Health Talk (www.youthhealthtalk.org/) is a website about young people’s real life
experiences of health and lifestyle.
Information on Healthier Living
BBC - Healthy Living (www.bbc.co.uk/health/healthy_living/)
Simple, accurate advice from the BBC. Helps you to establish the dos & donts of living
healthily.
Male Health (www.malehealth.co.uk/)
Fast, free independent information from the Men"s Health Forum.
Women’s Health Concern (www.womens-health-concern.org/)
Women"s Health Concern is a charitable organisation which aims to help educate and support
women with their healthcare by providing unbiased, accurate information.
NHS Sites
NHS Constitution (www.dh.gov.uk/en/Healthcare/NHSConstitution/index.htm)
The NHS Constitution was published on 21 January 2009. It was one of a number of
recommendations in Lord Darzi’s report ‘High Quality Care for All’ which was published on the
60th anniversary of the NHS and set out a ten-year plan to provide the highest quality of care and
service for patients in England
NHS Choices (www.nhs.uk/Pages/index.html)
Aiming to personalise healthcare and provide information that will ‘allow patients to make
meaningful choices about when and where to receive their treatment.’
Charity Websites
Cancerhelp (www.cancerhelp.org.uk/)
Free information service provided by Cancer Research UK about cancer and cancer care for
people with cancer and their families. Information is formatted in such a way that makes
understanding the website an easy process
Cancer Backup (www.cancerbackup.org.uk/Home)
Europe's leading cancer information charity, with over 4,500 pages of up-to-date cancer
information, practical advice and support for cancer patients, their families and carers.
Diabetes UK (www.diabetes.org.uk/)
largest charity in the UK devoted to the care and treatment of people with diabetes in order to
improve the quality of life for people with the condition
Asthma UK (www.asthma.org.uk/)
This website has been revamped to meet the needs of the thousands of people with asthma who
visit the site each day, either to find important information about asthma and how to control it
Alzheimer’s Society (www.alzheimers.org.uk/)
Comprehensive information for people with all forms of dementia.
Tips on evaluating the reliability of online medical information
1. Use sites from reputable organisations you have heard of.
2. Double check the information by looking for other sources.
3. Check there are contact details for any organisation or people responsible for the
information not just an email address.
4. Look at the advertising - does it seem to unduly influence the site content?
5. All articles should quote references that you can look up.
6. Watch out for claims about the superiority of any particular treatment over another
7. Is this information supplied with a date to make sure it has not been superseded by other
research.
8. Check the sites confidentiality policy.
9. Beware of sites claiming to be the definitive source.
10. Beware of sites that criticise others.
Charity Websites
Cancerhelp
(www.cancerhelp.org.uk/) Free information service provided by Cancer Research UK about
cancer and cancer care for people with cancer and their families. Information is formatted in such
a way that makes understanding the website an easy process
Macmillan Cancer Support
(www.macmillan.org.uk/HowWeCanHelp/HowWeCanHelp.aspx?utm_source=_MyGP&utm_me
dium=_display&utm_content=_button)
Europe's leading cancer information charity, with over 4,500 pages of up-to-date cancer
information, practical advice and support for cancer patients, their families and carers.
Diabetes UK (www.diabetes.org.uk/)
(www.diabetes.org.uk/) Largest charity in the UK devoted to the care and treatment of people
with diabetes in order to improve the quality of life for people with the condition
Asthma UK (www.asthma.org.uk/)
This website has been revamped to meet the needs of the thousands of people with asthma who
visit the site each day, either to find important information about asthma and how to control it
Alzheimer’s Society (www.alzheimers.org.uk/)
Comprehensive information for people with all forms of dementia. Alzheimer's Society is a
membership organisation, which works to improve the quality of life of people affected by
dementia in England, Wales and Northern Ireland.
Guide Dogs for the Blind (www.guidedogs.org.uk/)
Guide Dogs wants a world in which all blind and partially-sighted people enjoy the same rights,
opportunities and responsibilities as everyone else. Their mission is to provide guide dogs and
other mobility services that increase the independence and dignity of blind and partially-sighted
people. We campaign for improved rehabilitation services and unhindered access for all blind
and partially-sighted people.
Mental Health Foundation (www.mentalhealth.org.uk/)
Founded in 1949, the Mental Health Foundation is a leading UK charity that provides
information, carries out research, campaigns and works to improve services for anyone affected
by mental health problems, whatever their age and wherever they live
Sense (www.sense.org.uk/)
Sense is the leading national charity that supports and campaigns for children and adults who are
deafblind. We provide expert advice and information as well as specialist services to deafblind
people, their families, carers and the professionals who work with them. We also support people
who have sensory impairments with additional disabilities
Epilepsy Action (www.epilepsy.org.uk/)
Epilepsy Action is the largest member-led epilepsy organisation in Britain, acting as the voice
for the UK's estimated 456,000 people with epilepsy, as well as their friends, families, carers,
health professionals and the many other people on whose lives the condition has an impact.
British Heart Foundation (www.bhf.org.uk/)
Our vision is of a world in which people do not die prematurely of heart disease. We will achieve
this through our pioneering research, our vital prevention activity and by ensuring quality care
and support for people living with heart disease.
We need you to share our vision because, together, we really can beat heart disease.
Relate
(www.relate.org.uk/home/index.html) Relate offers advice, relationship counselling, sex therapy,
workshops, mediation, consultations and support face-to-face, by phone and through this
website.
MS Society
(www.mssociety.org.uk/) Around 100,000 people in the UK have MS. It affects two million
more. We offer hope for the future by investing millions in research, and help for today through
our information, support and campaigning.
Patient Advice
Patient Advice and Liaison Service (PALS)
(www.pals.nhs.uk/) The NHS employs over a million staff in thousands of locations. It is a large
and complex organisation providing a broad range of services. It is not surprising that sometimes
you or a loved one may feel bewildered or concerned when using the NHS. And this can be at
times when you are feeling at your most vulnerable and anxious.
So, what should you do if you want on the spot help when using the health service? The NHS
expects all members of staff to listen and respond to you to the best of their ability. But
sometimes, you may wish to talk to someone employed especially to help you. The Patient
Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens
to patients, their relatives, carers and friends, and answers their questions and resolves their
concerns as quickly as possible.
PALS also helps the NHS to improve services by listening to what matters to patients and their
loved ones and making changes, when appropriate.
What does PALS do?
In particular, PALS will:

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



Provide you with information about the NHS and help you with any other health-related
enquiry
Help resolve concerns or problems when you are using the NHS
Provide information about the NHS complaints procedure and how to get independent
help if you decide you may want to make a complaint
Provide you with information and help introduce you to agencies and support groups
outside the NHS
Inform you about how you can get more involved in your own healthcare and the NHS
locally
Improve the NHS by listening to your concerns, suggestions and experiences and
ensuring that people who design and manage services are aware of the issues you raise
Provide an early warning system for NHS Trusts and monitoring bodies by identifying
problems or gaps in services and reporting them.
Find out more
If you would like more information about PALS, the functions it is intended to provide and the
standards it should strive to achieve , follow this link (www.pals.nhs.uk/) .
Live Well
The NHS has created somehting called The Community Programme which is a range of free health and wellbeing
activities designed to help local residents become more active and to lead healthier lifestyles. The type of activities
provided are based on what local residents, health practitioners and voluntary organisations told us was needed,
combined with evidence of what really works. Click here for more information
Have you seen this months newsletter. Click here.
Self Help
We are keen to help patients improve on self help and hope that the following information will
offer some insight into that.
Take a look and see if you can improve your own understanding of your health and well-being!
Please encourage others to look here too.
Here is a list of ailments that can be safely self managed. You will see that you can take a look
via the hyperlink at the other websites which can offer you further information about managing
your condition.
Common ailments that can be self managed :
Back pain
Cold sores
NHS Choices (www.nhs.uk/conditions/backpain/Pages/Introduction.aspx)
NHS Choices (www.nhs.uk/conditions/coldsore/Pages/Introduction.aspx)
Conjunctivitis
Common Cold
NHS Choices (www.nhs.uk/conditions/coldcommon/Pages/Introduction.aspx)
NHS Choices (www.nhs.uk/conditions/conjunct
infective/Pages/Introduction.aspx)
Information Leaflet
Cough
Constipation
NHS Choices
(www.nhs.uk/conditions/cough/Pages/Introduct
NHS Choices
(www.nhs.uk/conditions/constipation/Pages/Introduction.aspx)
Information Leaflet
Diarrhoea
Dysmenorrhoea (painful periods)
NHS Choices
(www.nhs.uk/conditions/diarrhoea/Pages/Introduction.aspx)
Earache
NHS Choices (www.nhs.uk/conditions/periodspainful/Pages/Introduction.aspx)
Haemorrhoids
NHS Choices (www.nhs.uk/conditions/otitismedia/pages/symptoms.aspx)
NHS Choices
(www.nhs.uk/conditions/haemorrhoids/Pages/W
page.aspx)
Hayfever
Head lice
NHS Choices (www.nhs.uk/conditions/hayfever/Pages/Introduction.aspx)
NHS Choices (www.nhs.uk/conditions/headlice/Pages/Introduction.aspx)
Headache
Heartburn & Indigestion
NHS Choices
NHS Choices
(www.nhs.uk/livewell/headaches/Pages/headacheshome.aspx) (www.nhs.uk/conditions/heartburn/Pages/Intro
Influenza
Insect bites
NHS Choices
(www.nhs.uk/conditions/flu/Pages/Introduction.aspx)
NHS Choices
(www.nhs.uk/conditions/migraine/Pages/Introd
Information Leaflet
Migraine
Nasal congestion
NHS Choices
(www.nhs.uk/conditions/migraine/Pages/Introduction.aspx)
NHS Choices
(www.nhs.uk/conditions/catarrh/Pages/Introdu
Sore throat
Nappy rash
NHS Choices (www.nhs.uk/conditions/nappyrash/Pages/Introduction.aspx)
NHS Choices (www.nhs.uk/conditions/sorethroat/Pages/Introduction.aspx)
Information Leaflet
Sinusitis
Sprains and strains
NHS Choices
(www.nhs.uk/conditions/Sinusitis/Pages/Introduction.aspx)
NHS Choices
(www.nhs.uk/conditions/sprains/Pages/Introdu
Thrush
Warts and Verrucas
NHS Choices
(www.nhs.uk/conditions/thrush/Pages/Introduction.aspx)
NHS Choices
(www.nhs.uk/conditions/warts/Pages/Introduct
In Times of Bereavement
If Death Occurs At Home
1. Telephone the doctor who will visit to confirm that death has taken place.
2. Contact a funeral director.
3. Arrange to collect the doctor's Medical Certificate of Death (usually from the surgery).
4. Take this to the Registrars Office, (together with the deceased's Medical Card and Birth
Certificate, if available) for the area in which the death took place. Alternatively you can register
by declaration at any convenient Registrars Office but certificates will not be available as these
will have to be posted to you a few days later.
5. The Registrar will normally issue a Green coloured certificate for you to give to your funeral
director who will look after necessary arrangements for the funeral. The Registrar will also issue
a white notification certificate for the DSS. They will also enquire as to the number of Certified
Copies you require for dealing with the deceased finances (a fee is payable for each copy).
If The Death Occurs In Hospital
1. Contact a funeral director to inform him his services are required.
2. Collect the certificate from the hospital then follow 4 - 5 as above
Note For Cremation
Your funeral director will usually liaise directly with the surgery regarding the additional
certification required.
Staff Details
We have a team of experienced clinicians and administrative staff who aim to look after all our
patients in a friendly but efficient manner.
Doctors
Dr Jane Wright
(Partner) MB ChB (Liverpool 1983)DRCOG MRCGP
DFSRH
Dr Stefan Janikiewicz (Partner) MB ChB (Glasgow 1972) DRCOG MRCGP
Dr Maria Earl
(Partner) MB.BS (Newcastle-upon-Tyne 1989)DRCOG
MRCGP DFSRH Dip.Pall Med
Dr Adrian Finter
MB ChB (Birmingham 1989), MfHom
Dr Alexandra
Worthington
MB ChB (Liverpool 2006) MRCGP DFFP
Dr David Longford
MB ChB 2002 University of Liverpool
Nurses
Nurse Alison Ord
RGN
Nurse Gillian Hardman
RGN
Nurse Frances Moore
RGN
Treatment Room Nurses
Debra McCool
Healthcare Assistants
Anne Harris
Practice Management
Mrs Fiona Harle
Practice Manager
Mrs Heather Burton
Assistant Practice Manager
Mrs Cathy Cooke
Reception Manager
Mrs Clare Acton
Reception Manager
Administration
Miss Jacey Aspinal
Data Team- Prescriptions Clerk
Mrs Carmen Jones
Data Team- Referrals
Mrs Sonia Owens-Hall
Data Team- Annual Reviews
Mrs Lynne Corley
Data Team- Referrals/ PMA
Reception
Mrs Debbie Mercer
Mrs Sharon Woodley
Mrs Jan Jones
Receptionist