S o f t wa r e f o r I n t e r n a t io n a l Tr a d e
May 26, 2006
Printer Specifications
This document details the following:

Dot-Matrix Printer Connectivity Options (I.e. dot matrix or forms printers) –

Laser Printer Connectivity Options

Certified and Supported Printers

Certification Process

Installation and support of certified printers and servers

Support of non certified printers and servers

Adding Certified Devices to the System

Print queues for new systems

Notes
Dot-Matrix Printer Connectivity Options (I.e. dot matrix or forms printers)
All printers must use a wide carriage unless the printer is solely for printing checks.
All printers must have one of the following emulation modes:



HP Alpha Servers:
IBM AS/400:
IBM AIX
DEC LA120 or Epson FX emulation.
IBM 4224 or Epson FX emulation.
PRINTEK or Epson FX emulation.
T r a d e Po in t S y s t e m s L L C
44 Franklin Street•Nashua, NH 03064•603.889.3200•603.889.9393 fax • info@tradepointsystems.com • www.tradepointsystems.com
3/7/2016
Connectivity for Dot-Matrix Printers
TCP/IP via a Print Server which Supports Telnet and LPD/LPR is required.
This method of connectivity requires that the printer have a print server. Some printers
are available with a built-in print server and some require an external print server: For
the printer to be certified it must be connected to one of the certified print servers
Certified Print Servers



HP Jetdirect 500x (Ethernet Model)*
HP Jetdirect 300
HP Jetdirect 170
*TradePoint recommends this print server as being best for our software. TradePoint sells this
printer server for Customers purchasing a Printer from TradePoint that does not have a built-in
print server.
Twinax Connectivity (IBM Only)
This method of connectivity is direct. In this case the printer will not need a print server.
Serial connection to a Dec Terminal Server (Compaq (/Dec) Only)
This method of connectivity is direct. In this case the printer will not need a print server.
Laser Printer Connectivity Options
Any Laser printer that is compatible with HP 4 printers, uses PCL 5 emulation and uses the
graphical language GL2 has a high probability of passing certification.
Connectivity for Laser Printers
TCP/IP via a Print Server which Supports Telnet and LPD/LPR is required.
This method of connectivity requires that the printer have a print server. Some printers
are available with a built-in print server and some require an external print server:
Certified Print Servers



HP Jetdirect 500x (Ethernet Model)
HP Jetdirect 300
HP Jetdirect 170
Page 2 of 7
3/7/2016
Certified and Supported Printers
Dot-Matrix Printers









Printek 4xxx Series Printers (Dot-Matrix Printer) (HP-Alpha, IBM-AS400, IBM-AIX)
Printek 8xxx Series Printers (Dot-Matrix Printer) (HP-Alpha, IBM-AS400, IBM-AIX)
Genicom LA36W (Dot-Matrix Printer) (HP-Alpha)
Genicom LA36N(Dot-Matrix Printer)(HP-Alpha)(Narrow printer: can ONLY be used for checks)
Okidata 321 (Dot-Matrix Printer) (HP-Alpha, not tested on IBM-AS400)
Okidata 520 (Dot-Matrix Printer) (HP-Alpha, will not print the F7501F form)
Okidata 521 (Dot-Matrix Printer) (HP-Alpha, not tested on IBM-AS400)
Okidata Pacemark 3410 (Dot-Matrix Printer) (HP-Alpha, not tested on IBM-AS400)
IBM 4230 (Dot-Matrix Printer) (IBM-AS400)
Printek printers can be purchased with internal print servers, we suggest using the HP jet direct
print servers in place of the internal print servers.
The above printers are subject to change and additions. In the event a new model becomes
available and is sold, or the customer purchases the new model independently, the printer should
be sent to TradePoint for certification, as described below.
The following two dot-matrix printers are in use by customers. However, the printers have not yet
been certified. If a customer requires to use either of these two printers they should be sent to
TradePoint for certification as per the instructions below.


Genicom LA450 (Dot-Matrix Printer) (HP-Alpha)
Genicom LA700 (Dot-Matrix Printer) (HP-Alpha)
Laser Printers
Laser printers must include support for PCL-5, 10baseT cabling, lpr/lpd printing and 9100 printing.












HP Laserjet 1320tn(laser,**)
HP Laserjet 2100tn(laser,**)
HP Laserjet 2200dn (Laser**)
HP Laserjet 2200d (laser,***)
HP Laserjet 2420dn
HP Laserjet 4100n (laser**)
HP Laserjet 4100 (laser,***)
HP Laserjet 4250n (laser,***)
HP Laserjet 4350n (laser,***)
Brother 5710 DN
Richo 1022
Dell 5200n
Konica/Minolta 7222
** These printers are purchased with built-in certified print servers.
Page 3 of 7
3/7/2016
*** These printers require external certified print servers to be purchased.
TradePoint does not sell laser printers
BARCODE PRINTERS for Alliance Forwarding:
TradePoint’s Alliance Forwarding Product now has the ability to print package labels that include a barcoded Air Waybill numbers and package numbers. The data printed on this label meets the requirements
of the IATA Resolution 606. In addition, other information that currently appears on the standard package
label printed by our Alliance Forwarding product is included on the new label format.
Supported Printers:
 Zebra Stripe S600
Notes:
The automatic Label Cutter feature is known to work.
Supported Labels are 4”wide by 6”high Non Continuous
Certification Process
TradePoint is willing to attempt to certify any printer or print server that a customer or prospect
wishes to use provided it meets the criteria set out in this document.

The customer should ship and insure, at their expense, one device of each model to
TradePoint, with all manuals and other documentation. Certification cannot be attempted
without the documentation.

In the event the certification process cannot be completed within the four hours the customer
will be contacted and apprised of the estimated time to complete the certification process. The
time expended in excess of the four hours will be billed to the customer at the current, normal
billing rate of $150 per hour.

If in TradePoint’s view the printer or print server cannot be certified within a reasonable time
the customer will be informed of what the issues are and the printer will be returned to the
customer.

Printers and print servers will be returned to customers at TradePoint’s expense.

The customer or prospect should expect a turn-around time for the device of two weeks.
Once a device is certified the settings will be printed and filed. TradePoint will also attempt to
obtain a manual for this device for the Support Library. If training of internal staff is needed for this
device, it will be done before returning the device to the customer. Every attempt will be made to
train and demonstrate the specific features of the device to all members of the Installation,
Training, and Support Groups. Once a device passes certification it will be added to the Supported
list for reference.
Page 4 of 7
3/7/2016
Installation and support of certified printers and servers
Printers and print servers purchased from TradePoint –
The printer will be set up and installed for the standard charges shown in the TradePoint
price book.
These printers and print servers will be supported as part of the normal support charges for a
period of 90 days after installation. All support following the 90 day warranty will be charged
on a T&M basis.
Printers and/or print servers not purchased from TradePoint –
The printer will be set up and installed on a T&M basis.
These printers and print servers will be supported on a T&M basis.
Any changes required to an installed printer, whether purchased from TradePoint or not will
be performed on a T&M basis.
Support of non certified printers and servers
Any existing or new customer adding a printer or a print server that is not on the Certified list may
get assistance on those devices on a T&M basis.
Support will be provided on a T&M basis. It should be understood that TradePoint can not
guarantee that a non-certified printer can be made to work.
Any changes required to an installed printer, whether purchased from TradePoint or not will be
performed on a T&M basis.
Adding Certified Devices to the System
Configuring print servers and printers for a network is the function of a customer’s systems
administrator.
If the customer has an administrator on staff they may connect and configure these devices on
their own.
For customers with no internal systems administrator they can contract a third party to do this work
or contract TPS to remotely assist. Configuration of print servers and printers require a 2 hour
minimum on a T&M charge.
Page 5 of 7
3/7/2016
Print queues for new systems
When printers are delivered to the customer, the customer is required to physically install the
printer on the network.
The creation and configuration of operating print queues will be billed on a T&M basis.
Page 6 of 7
3/7/2016
Notes:
All printers shown above work with Alliance Export, Import, Breakbulk and Accounting.
NI (Network Instruments) produces a PC print server software product used to drive the above printers from
a pc host with a static ip address on HP-ALPHA systems. Customers should understand that all support of
this product is on a T&M basis.
The current T&M rate is $150 per hour, billed in 30 minute increments.
Page 7 of 7