90 Day Performance Review Employee: Property Name: Overall Performance Rating (EE, ME, NI, U): Date of Hire Additional comments: 12/7/2015 3:45:00 PM PERFORMANCE RATINGS State the rating that best matches the employee’s relative performance for each of the competencies listed in Section I by using the corresponding letters listed below. RATING DESCRIPTION EE EXCEEDS EXPECTATIONS. Indicates the associate consistently surpasses performance objectives. Associate continually makes significant contributions that exceed expected results. ME MEETS EXPECTATIONS. Indicates the associate is fully competent and maintains an effective level of performance. The associate meets the goals and objectives of the position. NI NEEDS IMPROVEMENT. Performance does not consistently meet expectations of the position. Sustained performance improvement is needed to attain full competent status. U UNSATISFACTORY. Indicates that the associate consistently underperforms and does not meet objectives of the job. Associate may be subject to disciplinary action, up to and including termination, if immediate sustainable improvement does not occur. N/A NOT APPLICABLE. SECTION I: KEY PERFORMANCE COMPETENCIES SUCCESSFUL ASSOCIATES ARE TYPICALLY PROFICIENT IN SHADED COMPETENCY AREAS (LISTED ON LEFT) AREA KEY COMPETENCIES RATING COMMENTS EE/ME/NI/U Identify Specific Areas In Need Of Improvement Or That Exceed Expectations or N/A TECHNICAL COMPETENCY Functional Depth / Knowledge: Exhibits an in-depth knowledge and expertise in specific technical or functional disciplines of property management and/or on all items covered and trained in the first 90 days of employment. QUALITY OF WORK Client Focus: Works well with clients (internal/external) to translate business and technical needs into value-added products and services. Work Ethic: Sets and modes high standards for self, staff and organization. Produces accurate, thorough and quality work. Reporting: Submits reports to the various departments complete and on time. Time Management/Multi-tasking: Selects the most important activities or issues to work on from a range of competing priorities. Handles competing priorities skillfully while meeting all deadlines. Accountability: Takes initiative and collective ownership of achieving business results everyday. Sound Business Judgment/Decision Making: Demonstrates knowledge of business and uses common sense and good judgment to make the best decisions. Adherence to Policy and Procedure: Demonstrates full understanding of policy and procedures that have been trained over the last 90 days. Possesses the ability to stay within the guidelines of these policies and the ability to take direction from superiors. Supervisory Skills: Effectively oversees staff and offers support in all areas of the business. Possesses the ability to both mentor staff as well as discipline if needed. AREA KEY COMPETENCIES RATING COMMENTS EE /ME/NI/U Identify Specific Areas In Need Of Improvement Or That Exceed Expectations Or N/A COMMUNICATION Oral: Expresses ideas effectively in individual and group situations. Written: Ability to transfer messages through written words and grammar including e-mail, reports, and presentations. Active Listening: Listens attentively, asks open-ended questions and checks for understanding to clarify issues. TEAM FOCUS/ INTERPERSONAL SKILLS Teamwork: Develops and maintains rapport in interpersonal interactions. Demonstrates sensitivity and respect for diverse coworker perspectives, work styles and values. Self-Awareness: Open to receiving feedback about own behavior/work performance and puts suggestions into actions. PROBLEM SOLVING Continuous Improvement: Continually searches for methods to improve work or business processes. Resourcefulness: Generates and tests multiple solutions when presented with new problems or opportunities. Demonstrates a willingness to go beyond the status quo. PROFESSIONAL DEVELOPMENT Continuous Learning: Shows initiative and interest in self-development and increasing knowledge of property management. SAFETY Safety Awareness: Knows, understands and follows company and customer’s safety rules and safe work practices. Demonstrates a high regard for personal safety as well as the safety of fellow workers. ATTENDANCE Consistently is on time and ready to work at the start of shift and after breaks; requires no start-up time; always provides proper notification or advance notice for absence or tardiness. Is extremely reliable and keeps absences to a minimum. COST CONTROLS Follows approved budget and makes recommendations for cost savings. SECTION II: OVERALL PERFORMANCE AND ACCOMPLISHMENTS TRAINING ACCOMPLISHED OVER LAST 90 DAYS/ ITEMS THAT NEED ADDITIONAL TRAINING: _____________________________________________________________________________________ ____________________________________________________________________________________ ACCOMPLISHMENTS NOTED OVER LAST 90 DAYS: OPPORTUNITIES FOR IMPROVING SKILLS: GOALS FOR NEXT 6-12 MONTHS: _________________________________________________________________________________ _________________________________________________________________________________ OTHER COMMENTS: This evaluation was presented and reviewed with me in person by my supervisor. Signature of Employee Date Signature of Supervisor Date