ACH Security Framework ACH Participant Survey May 8, 2012 RESPONSES DUE BY JUNE 22, 2012 NACHA requests comments on a proposed ACH Security Framework, which is described in Part IV of the ACH Security Framework Request For Comment Executive Summary. The Security Framework is a set of proposed amendments to the NACHA Operating Rules that, in the aggregate, is aimed at protecting the security and integrity of certain ACH data. Survey responses and other comments on the Security Framework are due by Friday, June 22, 2012 at 5:00 pm Eastern Time. The survey should be completed online at https://www.nacha.org/RequestforComment by June 22, 2012. For convenience, the survey questions are also provided within this document to assist respondents in gathering information from within their organizations. NACHA STAFF CONTACTS Return comments to: Maribel Bondoc, Manager, Network Rules Fax: (703) 787-0996 E-mail: mbondoc@nacha.org Questions: Deborah Shaw, Managing Director, Network Enforcement & Risk Management E-mail: dshaw@nacha.org Danita Tyrrell, Director, Network Rules E-mail: dtyrrell@nacha.org Section I - Respondent Information Name Title Organization Phone Email Request for Comment: ACH Security Framework ACH Participant Survey; May 8, 2012 Page 2 Please indicate your organization’s role(s) in the ACH Network (select all that apply): ODFI Regional Payments Association RDFI Direct FI Member of NACHA ACH Operator Government Originator Third Party Service Provider Receiver Software Vendor Industry Association Other: What areas of your organization provided input for the responses to this survey? Operations Wholesale/corporate banking/treasury mgt Product management Customer service Legal Compliance Information Retail/online banking Technology/software Corporate Treasury Accounts Payable Accounts Receivable Other: Would your organization be willing to be contacted in order to provide more information on the topics included within this survey? Financial Institution Respondents Asset Size: Yes No less than $250 million $250 million - $999 million $1 billion - $9.9 billion $10 billion - $100 billion Greater than $100 billion Section II – Security Requirements and Access Controls Yes 1. Does your organization agree that the NACHA Operating Rules should include specific requirements for ACH participants to address the security of “Protected Information” related to ACH payments? No Don’t know No opinion Request for Comment: ACH Security Framework ACH Participant Survey; May 8, 2012 Page 3 2. If you answered Yes to Question 1, do you agree that the requirements should apply only to the protection of consumer information? Please provide any additional explanation for your response: 3. If you answered Yes to Question 1, does your organization agree that each of the following ACH Participants should be covered by the proposed security requirements? a. Non-Consumer Originators b. ODFIs c. RDFIs d. Third-Party Service Providers e. Third-Party Senders f. Others - please specify: 4. If you answered Yes to Question 1, does your organization agree that the security requirements should address each of the following: a. Protect the confidentiality and integrity of Protected Information until destruction? b. Protect against anticipated threats or hazards to the security or integrity of Protected Information until its destruction? c. Protect against unauthorized use of Protected Information that could result in substantial harm to a natural person? d. Address controls on access to all systems used to initiate, process, and store Entries? 5. Regardless of your answer to Question 1, does your organization agree with the proposed definition of “Protected Information?” 6. Please provide any additional explanations for your responses, or any other comments on the proposed Security Requirements. Section III – Verification of Identity – Originators and Third-Party Senders Yes 7. Do you agree that ODFIs should be required to use No Don’t know No opinion Request for Comment: ACH Security Framework ACH Participant Survey; May 8, 2012 Page 4 commercially reasonable methods to establish the identity of every Originator and Third-Party Sender with which it enters into an Origination Agreement? 8. If you answered Yes to Question 7, does your organization agree with replacing the current warranty with a clearlydefined ODFI obligation for such identity verification? 9. Please provide any additional explanations for your responses, or any other comments, on the proposed Verification of Identity of Originators and Third-Party Senders. Section IV – Self – Assessment Yes No Don’t know No opinion 10. Does your organization support including a selfassessment of the Security Requirements as part of the annual Rules Compliance Audit? 11. Please state why or why not, or provide any other comments on Self-Assessments. Section V – Impacts and Proposed Implementation Date On a scale of 1-5 (with “1” representing no systems/software impact, and “5” indicating extensive systems/software impact), please indicate the estimated impact to your organization related to the following proposals: 1= No impact 12. Security Requirements 13. Verification of Identity 14. Self-Assessment via Rules Compliance Audit 2= Minimal impact 3= Moderate impact 4= Large impact 5= Extensive impact Don’t know No opinion Request for Comment: ACH Security Framework ACH Participant Survey; May 8, 2012 Page 5 15. Please identify which technology/software systems would be impacted. 16. Please estimate your organization’s costs for these changes. Does your organization support the proposed effective date of September 20, 2013 for the proposed changes related to the following: 17. Security Requirements 18. Verification of Identity 19. Self-Assessment via Rules Compliance Audit June 21, 2013 Yes March 21, 2014 No Don’t know No opinion Other (Please specify): 20. If you answered No for Question 17 (Security Requirements), what effective date do you support? 21. If you answered No for Question 18 (Verification of Identity), what effective date do you support? 22. If you answered No Question 19 (Self-Assessment), what effective date do you support? Section VI – Additional Questions 23. Are there any sections of the proposal that your organization believes should be balloted separately? Yes No Don’t Know If yes, please specify which sections: 24. Please provide any other comments or suggestions regarding this rule proposal. Request for Comment: ACH Security Framework ACH Participant Survey; May 8, 2012 Page 6