CSM ACCREDITATION FOLLOW-UP SURVEY--Classified Staff
Fall 2006
4. In the previous Fall 2005 accreditation survey for Classified Staff, many indicated that
they do not have enough input in College decision-making. What policies or practices
would you make to improve our decision-making and shared governance processes?
[Please give specific examples]
 An online suggestion box.
 We where not ask important question that would help effect how students and
classified staff where treated
 email notifications, comment boards (online), or other announcements providing
information on plans or decision making process and outcomes. Allow for
suggestions/comments from all who wish to respond.
 Communication, Communication, Communication. Other than CSEA, the
Classified Staff has no way to communicate. The above suggestions are good. A
classified newsletter would be wonderful
 Practices to consider would be to have maybe 1 day a semester where there is
opportunities to learn about other jobs/positions on campus from a crosstraining/information support basis. This would benefit all staff and college
employees.
 the college (not the district) should establish practices which are inclusive of all
college staff as a whole (classif, admin, fac). we are disconnected from each other.
to be successful in delivering the best possible resources and information to our
students, we have to be connected to each other, each department, and each goal.
 n/a
 Better and more timely information regarding upcoming decisions.
 The closing of the Learning Center was not thoroughly thought out and its lack of
existence will have long term consequences.
 For shared governance to work, the administration must genuinely believe in
shared governance and not just pretend belief. In the years running up to the
renovation of Building 18, I and many colleagues spent many hours in meetings
developing our proposals for the renovation. When the results were presented to
us, it was clear that few of our proposals had been considered. All those meetings
had been a sham. The administration had listened to outside consultants and only
pretended to listen to us. When we raise questions about the decisions, we got
anger rather than answers which said a lot about how much our input was valued.
 The creation of an email Listserv would allow Classified Staff representatives on
shared governance bodies to more easily and effectively communicate with their
constituents, sharing information and seeking feedback.
 n/a
 No suggestions
5. What improvements can be made to ensure that CSM fosters a climate of mutual trust
and respect among Classified Staff and administrators? [Please give specific examples]
 By encouraging a classified senate that has no affiliation with the classified union.
The two need to be completely separate entities.
 Somehow convince certain classified staff that administration is not the enemy
and to get help with their paranoia
 meeting together lunches
 Open discussions as often as possible. Classified opinions and suggestions used or
evaluated to implement and streamline district procedures, policies, workloads,
etc...
 Classified staff are included in College Council, budget Subcommittee and other
college committees, but really have no way to communicate with other classified.
The Classified Planning Committee has recently been given a classified e-mail list,
which will be a huge help.
 I think CSM does a wonderful job in foster a climate of mutual trust and respect.
 localize services at the college level; example: custodial services. reinstate college
hour; don't be afraid to be honest with one another (first, one has to be honest with
oneself....huh?)
 n/a
 Make sure of adequately disseminated information regarding goals, plans and
decisions. This would help in the alleviation of the occasional perception of a
hidden agenda.
 The administration along with the faculty should not treat the Classified Staff like
peons and more humanely there would be a better working environment.
 See # 4. The administration must not sham trust and respect but practice it.
 Create, continue, and expand open and honest communication.
 n/a
 Communication!! through email updates, monthly meetings in the theater,
whatever it takes.
If you selected "other" please specify:
 floors in classrooms where there carpet
 Need more Handicap Parking in Lot 5
 The number of times that the lights in the north parking lots and walkways have
gone out is far in excess of that which should be considered acceptable.
 Lack of a functional Learning center
9. Please provide any other comments about facilities.
 There is not consistent follow-though on in-house contractual arrangements for
event set ups. Diagrams are often disregarded and some set ups are not done. I
always worry whether a set up I've requested will be completed.
 Groundskeeping is deplorable. They don't seem to work at all except maybe for
one person
 there overworked and understaffed
 I appreciate the notifications received often and in advance that may affect my
working conditions. I do think a focus on cleaning interior areas could be
reviewed and improved. Also, heating and cooling systems could be better
regulated/maintained or installed. The buildings are old and could use a little
attention for remodeling in cost effective ways (which is already in progress).
 online work orders are hit and miss; most are hits, some are completely ignored or
not followed up on.
 I understand staffing is an issue however our offices are on many days dirty.
Counters and other surfaces are just not cleaned. I assume that is a janitor’s
responsibility. Perhaps responsibilities have been shifted without our knowing.
 Bathrooms could be cleaner
 Some work requests are handled rather quickly while others seem to take more
time.
 There should be a maintenance engineer on campus any time that students are on
campus, at least at night, to ensure that when (not if) the lights go out (again) the
problem can be handled immediately by qualified personnel. The roadways are in
serious need of repair and repainting. Anytime Swinerton would like to move
their 50+ foot mobilehome which they have never used in the two years it has
been occupying 10 parking spaces in lot 9 would be appreciated.
 Hire more Custodians, especially during the day.
 We have a terrible problem with temperature control in Building 18-101, 103 and
103A. We get a lot of talk about this or that person or business being consulted,
but nothing substantial has been done in almost a year.
 Too little staff for too big a job. Staff are not always educated about what needs to
be done when their assignment changes from one building to the next.
 Tasks that I would expect to be routine - such as cleaning the floor of an office even if only once a month - are evidently not routine. As the keeper of the budget
for my department, I am always concerned that the costs charged by facility for
anything I may need done will be prohibitive.
10. Other comments:
 the college need to think out side the box and some how get the message about
coursed that are offered and how and what you can do if your retraining in short
periods. we need to advertise in papers, TV, radio, movie houses to boost
enrollment
 p.s. why is it that everything gets cleaned before the chancellor shows up? why
aren't things reasonably clean all the time?
 Need More Handicap Parking Spaces in Lot 5
 The gross lack of traffic enforcement should be at the top of the list of corrective
actions. Poor facility maintenance is important, and students (and staff) having to
traverse the campus in literally complete darkness due to electrical failure is
worse still, but the day someone is crippled or killed because yet another vehicle
traveling well over a legitimate safe speed runs yet another stop sign and collides
with another vehicle or pedestrian, will be the crowning achievement in campus
incompetence.

Where is the tutoring for other subjects besides Mathematics or English?
If you would like the results of this survey, please give us your email address:
 cunningham@smccd.edu
 berghoff@smccd.net
 maddenb@smccd.net
 sartor@smccd.net
 ko@smccd.edu
 roecksj@smccd.edu