TEL 03 07 CR

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Completion Report
Project Number: APECTEL 03/2007
Committee / WG / Fora: Human Resource Development Steering Group (HRDSG)
Project Name: Deployment of GCIO Training Model and Networking for e-Government Development
Project Overseer:
Toshio Obi,
Professor, GITS, Waseda University,
Director, APEC e-Government Research Center, Japan,
obi.waseda@waseda.jp
Co-Project Overseer
Jean Pierre Auffret,
Director, Technology Management Program, George Mason University,
jauffret@gmu.edu
Co-Project Overseer,
Jirapon Tubtimhin,
Director, Government Information Technology Infrastructure Project,
NECTEC, NSTDA, Ministry of Science and Technology, Thailand
jirapon.tubtimhin@nectec.or.th
Co-Project Overseer
1. Key Issues
- Member economies joined in the workshop in Beijing resolved that APEC GCIO Training Model
is proven of success in case where groundwork for CIO capacity building is needed and
APECTEL should promote further enhancement and leverage to capture the fast moving ICT
development into a Web 2.0 era where collaborative approaches and tools are the essential
elements for CIOs.
- Recommendation for long term joint efforts on further development to harmonize into a unique
approach among regions in forming up properly sustainable CIO Training Course as well as
Forum and Thematic/Focus Group.
 Establishment of Asia CIO University Network to expand cooperation with other
international fora and network in the area of high level education for CIOs development and
capacity building.
 Establishment of a CIO Education and Training Certification Program aiming for a
“Global Standard” on the Model CIO Council and CIO Adaptive Training Program which
APECTEL endorsed its own models already.
 Establishment of an APEC CIO collaboration web blog to promote continued works and
networking among APEC member economies’ CIOs, academia, experts and related entities
as well as among international fora in the area of ICT and e-Government development
within the framework of e-APEC strategy to build up APEC knowledge based Society
 Establishment of three communities of practice on e-Municipalities, hosted by Thailand;
ICT and the Environment, hosted by Philippines; and e-Government and Social Media,
hosted by the United States
2. Outputs
Outputs of the project that benefit the targeted beneficiaries included:
 Framework and training programs for deployment of the APEC GCIO training model are as
per details in Annex A.
 Proceedings in the forms of papers/presentations in the executed workshops including
workshops/conferences in Manila , Philippines, April 23, 2007, in Jakarta, Indonesia, April 26,
2007, in Bangkok, Thailand, May 28 , 2007, in George Mason University , Fairfax, October
27-29, 2007 and in Tokyo Japan, October 30-November 1, 2007 were available in URL:
http://iacthailand.org\federal\proceedings .
 An APEC CIO collaboration web blog was created under the name CIO-APECTEL Blog,
URL: http://www.iacthailand.org/cio-apectel/ to promote continued works and networking
among APEC member economies’ CIOs, academia, experts and related entities as well as
-2-

among international fora in the area of ICT and e-Government development within the
framework of e-APEC strategy to build up APEC knowledge based Society.
‘Beijing Statement’ that resulted from the ‘APEC TEL 03/2007, Deployment of GCIO Training
Model and Networking for e-Government Development Concluding Workshop’, hosted by
Beijing University of Posts and Telecommunications, Beijing, China, 17-20 December 2007.
is as per Annex B.
3. Participant information
Participant information of 4
compulsory CIO workshops in Philippines, Indonesia, USA and
China under APEC partial funding is as follows:

Manila , Philippines, April 23, 2007
2007 International CIO Conference: CIO in Decentralized world
- No.of participants: 80
- Economies participated: Indonesia, Japan, Philippines, Viet Nam, Thailand, Chinese
Taipei, China and USA
- Non-APEC member participants: - Relative number of women and men participants: 1 to 3

Jakarta, Indonesia, April 26, 2007
International Conference on Chief Information Officer
- No.of participants: 120
- Economies participated: Indonesia, Japan, Philippines, Viet Nam, Thailand, Chinese
Taipei, China and USA
- Non-APEC member participants: - Relative number of women and men participants: 1 to 3

George Mason University , Fairfax, USA, October 27-29, 2007
“2007 Global CIO Leadership Roundtable: Creating Better Government and Society through
Enhanced CIO Leadership”
- No.of participants: 50
- Economies participated: Indonesia, Japan, Philippines, Viet Nam, Malaysia, Thailand,
Korea, China, Peru, Australia and USA
- Non-APEC member participants: - Relative number of women and men participants: 1 to 4

Beijing, China, 17-19 December 2007
Concluding Workshop: Evaluation of APECTEL 03/2007 Project
- No.of participants: 22
- Economies participated: Indonesia, Japan, Philippines, Viet Nam, Thailand, Chinese
Taipei, China and USA
- Non-APEC member participants: - Relative number of women and men participants: 1 to 4
4. Project management
This project was managed and executed by the defined framework as followings:
1) Japan, United States of America, Viet Nam, Indonesia, Philippines, Malaysia, China, Korea and
Thailand are to

participate in the networking of training institutions

coordinate for stocktaking and co-organizing Government CIO training programs/workshop

set up APEC channels for GCIO networking

conduct related activities within APEC member economies
-32) To utilize the concept of a joint training institution teamed up among participating member
economies.
3) The joint training team or JTT will also include some active government CIOs, as well as related
government authority’s officials
4) The project is closely associated by APEC e-Government Research Center and CIO Universities
especially in United States of America and Japan.
5) Organize 4 major CIO workshops in USA, Philippines, Indonesia and China, under APEC partial
funding and another 3 self funding CIO workshops in Japan, Thailand and Vietnam.
6) Organize a workshop for project evaluation in China.
7) Close consultations with APEC e-Government Research Center and CIO Universities.
8) Close consultations with academic institutions which have knowledge and experiences on CIO
Training implementation.
9) All APEC member economies will be encouraged to participate in the joint training activities and
in discussion sessions on Framework of Deployment of GCIO Training Model in the planned
activities.
5. Budget
Budget comprised of US$ 94,970 APEC funding and US$ 204,300 self funding. The project
budget is mainly assigned for “per diem” and “travel grant” for limited participants and speakers of
the 4 main targeted workshops.
Actual expenditure is not applicable since the expenses were allocated to individuals including
per diem and airfare. Per diem rate is fixed but airfare is different among APEC economies and
each figure is finalized by APEC Sec. Such final figure is normally never been given to PO hence
not applicable to conclude the expense. However, the figure is usually lower than the planned
budget,
6. Final Report is as below details.
-4Final Report
APECTEL 03/2007
Foreword
Deployment of GCIO Training Model and Networking for e-Government Development or
TEL 03/2007, a continuity of the project APECTEL 02/2006, namely, “Development of
Model Government CIO Councils” which was succeeded from the successful project of
“Establishment of Government CIO Training Model and Network for e-Government
Development” in 2005 or APECTEL 05/2005, was endorsed under the former Human
Resource Development Steering Group (HRDSG). The project goal is to deploy the GCIO
Training Model in APEC region during 2007 which will be continuingly contributing to the
development of e-Government and GCIOs, considered the key implementation element of eAPEC strategy.
In project implementation, 4 major CIO workshops in USA, Philippines, Indonesia and
China have been organized under APEC partial funding and another 3 self funding CIO
workshops have been held in Japan, Thailand and Vietnam successfully. Member economies
which co-sponsored this project including Indonesia, Japan, Philippines, Viet Nam,
Malaysia, Thailand, Korea, China and USA formed up a Joint Training Team or JTT to play
an active role in executing the target objectives throughout the whole project agenda. The
project succeeded its planned activities as well as its overall objectives.
Our sincere gratitude is to contribute to all co-sponsoring economies for hosting the targeted
workshops from which helped prove the concept of the APEC training model with the
meaningful and valuable development direction for APEC region.
We also would like to deeply thank to all members of JTT for their efforts which have been
proven of success towards the aimed project goal.
Last but not the least, our great appreciation goes to BMC as well as APECSEC, for their
continued supports, tireless coordination and constructive advices given to the JTT members
throughout the project implementation period.
Toshio Obi,
Professor, GITS, Waseda University,
Director, APEC e-Government Research Center, Japan,
obi.waseda@waseda.jp
Co-Project Overseer
Jean Pierre Auffret,
Director, Technology Management Program, George Mason University,
jauffret@gmu.edu
Co-Project Overseer,
Jirapon Tubtimhin,
Director, Government Information Technology Infrastructure Project,
NECTEC, NSTDA, Ministry of Science and Technology, Thailand
jirapon.tubtimhin@nectec.or.th
Co-Project Overseer
-5Final Report
APECTEL 03/2007
Deployment of GCIO Training Model and Networking for e-Government Development
Project Background
The project “Deployment of GCIO Training Model and Networking for
e-Government Development” is a continuity of the project APECTEL 02/2006, namely,
“Development of Model Government CIO Councils” which was succeeded from the
successful project of “Establishment of Government CIO Training Model and Network for eGovernment Development” in 2005 or APECTEL 05/2005.
The Government CIO Training Model for the APEC region under the project
TEL05/2005 was finalized by the Joint Researcher Team (JRT) during the last workshop
held in Jakarta, Indonesia in November, 2005. The Government CIO Training Model was
concluded with a standard set and tailor made set of GCIO training courses/curricula for
APEC region. Member economies who formed the JRT team resolved during the project
wrap-up session that the project successfully met its objectives and recommended that APEC
GCIO Training Model should be deployed within the region to achieve the so called ‘proof
of concept’.
Therefore, member economies including Thailand, Indonesia, Japan, Philippines, Viet
Nam, Malaysia, China, Korea and USA, do co-sponsor a new project proposal to seek
funding approval from APECTEL to deploy the GCIO Training Model in APEC region
during 2007 as well as to define framework for CIO networking both inside and outside the
region.
Key objectives of the project
The ultimate objective of this project is following

To deploy the APEC GCIO Training Model.

To organize APEC GCIO Training Model and Networking institutions among
sponsorship economies in Local, Regional and APEC Level and develop CIO
collaborative website for sharing and exchanging practices and knowledge.

To intentionally promote ‘train the trainers approach’ within APEC and build up CIO
networking among APEC member economies.
-6Plan of Action
Three training workshops based on APEC Training Model were planned, firstly at
NECTEC, Bangkok Thailand, in May 2007 to include APEC GCIO Researchers in the range
of beginners who would like to build awareness of GCIO roles & responsibilities as well as
basic elements of IT management. Secondly at Academic Institution, Indonesia sometime
during the month of July, 2007 to invite APEC GCIO to join a training workshop on midlevel courses of IT management and thirdly, at George Mason University, USA for advanced
topics in CIOs designed for APEC GCIO researchers during October, 2007.
Each training workshop will accommodate some 10-20 GCIOs in training period of 1-3
days with some 6 lecturers: 3 invited and the other 3 from local related entities.
Time Table for this project was scheduled as followings :
Month/Year
Activity & Method
Jan - Feb 2007
To form a joint training team or JTT under APECTEL and preparing for
GCIO workshops through virtual meeting via e-mail.
Mar 2007
Project to be approved by BMC
Mar - Dec 2007 To establish networking of APEC CIO training centers/institution as well as
networking alliances of APEC e-Government Research Center among
APEC member economies and to develop a Special Interest Group of APEC
GCIOs for discussion and networking via a to be set up website.
May 2007
- To organise a one day International e-Governance workshop sponsored by
ADBI in Bangkok, Thailand, live telecasted via internet/Asia BB-JICAWorld Bank networks to APEC/IAC members
- To organise a 3-day GCIO Training Workshop via Tele-Conference based
on APEC GCIO Training Model to include APEC GCIO/GCIO
Candidate/potential GCIO researchers to enhance knowledge of ICT for
Good Governance
- To officially launch APEC/IAC networking website for GCIO
development
July 2007
To organise GCIO Training Program in Jakarta, Indonesia via TeleConference based on APEC GCIO Training Model, in conjunction with
APEC e-Government Research Center, Waseda University, Tokyo, Japan to
include APEC GCIO/GCIO Candidate/potential GCIO researchers to join a
3-day mid-level courses on IT management.
Oct 2007
To organise a 3-day GCIO Training Program based on APEC GCIO
Training Model, designed for APEC GCIO/GCIO Candidate/potential
GCIO researchers at George Mason University, in USA covering advanced
topics in CIOs
Nov 2007
Joint training organizing team to meet for 3 day-workshop in Beijing to
evaluate and adjust the APEC GCIO Training Model to fit the region’s needs
as resulted from the trainings evaluation as well as to define framework for
-7-
Month/Year
Activity & Method
future cooperation through APEC CIO networking channels both inside and
outside the region.
Feb - Apr 2007
Development of a networking website of some sort of WIKI web or blog or
the like for GCIOs of member economies to share, discuss and post their
knowledge, experiences and practices in line with their relatively current
development
Jan - Nov 2007
To organise local training programs/ workshops by deploying
APEC GCIO Training Model in voluntary basis of participating economies :
Mar 2007 - Philippines
May 2007 – USA-Thailand
July 2007 - Thailand
Jun 2007 - Indonesia
Nov 2007 - China
Oct 2007 - Korea
Sep 2007 - Japan
etc.
Dec 2007
Completion of the final report of the project.
APECTEL 03/2007 Project Implementation
The project ‘Deployment of GCIO Training Model and Networking for e-Government
Development’ has been executed successfully as planned, 4 major CIO workshops in USA,
Philippines, Indonesia and China have been organized under APEC partial funding and
another 3 self funding CIO workshops have been held in Japan, Thailand and Vietnam.
The above mentioned CIO Workshops/Seminars that have been successfully organized in 2007
in conjunction with APECTEL 03/2007 Project, are listed as follows:

Manila , Philippines, April 23, 2007
2007 International CIO Conference: CIO in Decentralized world
< http://www.dlsu.edu.ph/Conferences/cio/index.html >

Jakarta, Indonesia, April 26, 2007
International Conference on Chief Information Officer
< http://www.eii-forum.org/>

Bangkok, Thailand, May 28 , 2007
CIOs in Innovative World: Strengthening e-Gov for Competing in Challenging World
http://giti.nectec.or.th/cio-conf-innovative/
-8-

George Mason University , Fairfax, October 27-29, 2007
“2007 Global CIO Leadership Roundtable: Creating Better Government and Society
through Enhanced CIO Leadership”, Mason Hall, Fairfax Campus, USA
http://iac-us.gmu.edu/

"CIO and Environmental Contribution”, New Otani Makuhari Hotel, Tokyo, Japan",
October 30-November 1, 2007
http://www.iac-japan.org/img/list.pdf
And some CIO workshops/Fora organized locally by some member economies on selffunding basis including China, Vietnam, and Taiwan.
Concept of Deployment of APEC GCIO Training Model
Concept of APEC GCIO Training Model
With reference to TEL 05/2005 project, the GCIO training model comprises of 7 parameters
which are GCIO Responsibilities, GCIO Education Background, GCIO Core Competencies,
GCIO Institutionalization, Maturity Level of ICT and e-Government Development, Findings
from the Survey and Existing Training Courses of each Economy. From these 7 parameters,
an appropriate training course can be derived or customized to serve a certain need by each
APEC member economy in order to implement its GCIO capacity building. To pilot
implementation of this training model under this project, three pilot training courses seeking
funding from APEC will be designed from the model ranging from
-9


Training courses for beginners who would like to build awareness of CIO roles &
responsibilities as well as basic elements of IT management,
Middle-level courses on IT management and
Advanced topics in CIOs
Moreover, member economies which co-sponsor this project will design based on this
training model to organize by self funding in their home economies some customized
training programs for GCIOs both from the local entities and from other member economies.
Considering all well defined seven parameters mentioned above results in a simple standard
set of training courses / curriculum which are divided into a norm of 3 schemes/stages of
GCIO development and they are :
1) Basic : Begin to develop some basic elements of knowledge for GCIOs,
2) Standard : Develop to suit GCIOs’ whole range of required elements and
3) Advanced: Develop to suit CIOs’ requirement of advance training.
And including CIO University which is accepted as a comprehensive courses for CIO and
ICT executives capacity building, as per below details :
Stage 1 : Basic
Begin to develop some
basic elements of
knowledge for CIOs
Stage 2 : Middle
Develop to suit CIOs’
whole range of required
elements
Awareness of GCIO
GCIO Roles and
Responsibilities
Process /Change
Management
Office Automation
Management
e-Services Development
Information Management
Policy and Organization
GCIO Networking and
Institutionalization
ICT Project Management
Information Resources
Strategy and Planning
IT Performance
Assessment: Models and
Methods
Project/Program
Management
Acquisition Management
Presentation Tools and
Technology
Fundamental of
Customer Relationship
Management
Information Technology
Management
Government Information
and Network Integration
Process /Change
Management
Policy and Planning
Management
Network Management
Information Resources
Strategy and Planning
Customer Relationship
Management Best
practices
Stage 3 : Advance
Advance :Develop to suit
CIOs’ requirement of
advance training
Leadership/Managerial
Capital Planning and
Investment Assessment
Managing and Leading
Innovation
e-Government/
e-Business/
e-Commerce
System Acquisition
IT security/information
assurance
IT Governance
Program Management
Services Oriented
Architecture
Advanced Customer
Relationship Management
- 10 Stage 1 : Basic
Begin to develop some
basic elements of
knowledge for CIOs
Stage 2 : Middle
Develop to suit CIOs’
whole range of required
elements
Fundamental of
Enterprise Architecture
Application and System
Support
Enterprise Architecture
(Intermediate)
Cases Study in
developing environment
Stage 3 : Advance
Advance :Develop to suit
CIOs’ requirement of
advance training
Advanced Enterprise
Architecture
Cases Study in developed
environment
Project beneficiaries

This proposed project has benefited government CIOs, related e-Government
development agencies as well as institutions and business entities. All APEC
economies would be able to participate to discuss better deployment and utilization of
the Government CIO Training Model

Government Agencies will have access to the information of CIO Training Model
and CIO networking among member economies on e-Government development

Business Entities will exchange the information and opportunity of CIO Capacity
Building for e-Government Development.

Higher-education and policy research institutions will have collaborations among
researchers of member economies in sharing courses materials, practices and
experiences.
Project Outputs
Outputs of the project that benefit the targeted beneficiaries included:





Framework and training programs for deployment of the APEC GCIO training model
are as per details in Annex A.
Proceedings in the forms of papers/presentations in the executed workshops including
workshops/conferences in Manila , Philippines, April 23, 2007, in Jakarta, Indonesia,
April 26, 2007, in Bangkok, Thailand, May 28 , 2007, in George Mason University ,
Fairfax, October 27-29, 2007 and in Tokyo Japan, October 30-November 1, 2007
were available in URL: http://iacthailand.org\federal\proceedings .
An APEC CIO collaboration web blog was created under the name CIO-APECTEL
Blog, URL: http://www.iacthailand.org/cio-apectel/ to promote continued works and
networking among APEC member economies’ CIOs, academia, experts and related
entities as well as among international fora in the area of ICT and e-Government
development within the framework of e-APEC strategy to build up APEC knowledge
based Society.
‘Beijing Statement’ that resulted from the ‘APEC TEL 03/2007, Deployment of GCIO
Training Model and Networking for e-Government Development Concluding
Workshop’, hosted by Beijing University of Posts and Telecommunications, Beijing,
China, 17-20 December 2007. is as per Annex B.
Recommendation for long term joint efforts on further development to harmonize into
a unique approach among regions in forming up properly sustainable CIO Training
Course as well as Forum and Thematic/Focus Group.
- 11 -
-
Establishment of Asia CIO University Network to expand cooperation with
other international fora and network in the area of high level education for CIOs
development and capacity building.
Establishment of a CIO Education and Training Certification Program aiming
for a “Global Standard” on the Model CIO Council and CIO Adaptive Training
Program which APECTEL endorsed its own models already.
Establishment of an APEC CIO collaboration web blog to promote continued
works and networking among APEC member economies’ CIOs, academia, experts
and related entities as well as among international fora in the area of ICT and eGovernment development within the framework of e-APEC strategy to build up
APEC knowledge based Society
Establishment of three communities of practice on e-Municipalities, hosted by
Thailand; ICT and the Environment, hosted by Philippines; and e-Government and
Social Media, hosted by the United States
------------------------------------------
- 12 Annex A
Framework and Training Programs for deployment of the APEC GCIO training model
Framework
Framework for deployment of the APEC GCIO training model is as followings:
10) Japan, United States of America, Viet Nam, Indonesia, Philippines, Malaysia,
China, Korea and Thailand are to

participate in the networking of training institutions

coordinate for stocktaking and co-organizing Government CIO training
programs/workshop

set up APEC channels for GCIO networking

conduct related activities within APEC member economies
11) To utilize the concept of a joint training institution teamed up among participating
member economies.
12) The joint training team or JTT will also include some active government CIOs, as
well as related government authority’s officials
13) The project is closely associated by APEC e-Government Research Center and CIO
Universities especially in United States of America and Japan.
14) Organize 4 major CIO workshops in USA, Philippines, Indonesia and China, under
APEC partial funding and another 3 self funding CIO workshops in Japan,
Thailand and Vietnam.
15) Organize a workshop for project evaluation in China.
16) Close consultations with APEC e-Government Research Center and CIO
Universities.
17) Close consultations with academic institutions which have knowledge and
experiences on CIO Training implementation.
18) All APEC member economies will be encouraged to participate in the joint training
activities and in discussion sessions on Framework of Deployment of GCIO
Training Model in the planned activities.
- 13 Training Programs
4 compulsory CIO workshops in Philippines, Indonesia, USA and China have been organized
under APEC partial funding as follows:
 Manila , Philippines, April 23, 2007
2007 International CIO Conference: CIO in Decentralized world
< http://www.dlsu.edu.ph/Conferences/cio/index.html >
 Jakarta, Indonesia, April 26, 2007
International Conference on Chief Information Officer
< http://www.eii-forum.org/>
 George Mason University , Fairfax, USA, October 27-29, 2007
“2007 Global CIO Leadership Roundtable: Creating Better Government and
Society through Enhanced CIO Leadership”
http://iac-us.gmu.edu/
 Beijing, China, 17-19 December 2007
Concluding Workshop: Evaluation of APECTEL 03/2007
Project
- 14 Annex B
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