Position description
Title:
Assistant Asset Manager
Group:
Highways & Network Operations
Location:
Auckland
Reports to:
Assets and Contracts Manager
Date:
February 2012
Organisation profile
The NZ Transport Agency (NZTA) is a Crown entity that was established on 1 August 2008, under the
amended Land Transport Management Act 2003, bringing together the functions of Land Transport NZ
and Transit New Zealand to provide an integrated approach to transport planning, funding and delivery.
The purpose of the NZTA is ‘Creating transport solutions for a thriving New Zealand’.
What we do -
Help New Zealanders to travel reliably and safely
-
Invest in moving people and freight to grow New Zealand’s economy
-
Meet our customers’ needs by being people-focused.
Our strategic priorities – the things we are focussing on:
-
Improve customer service and reduce compliance costs
-
Plan for and deliver roads of national significance
-
Improve the effectiveness of public transport
-
Improve the efficiency of freight movement
-
Improve the road safety system.
The NZTA employs approximately 1400 staff throughout New Zealand and is structured into six
business groups. The NZTA encourages staff to work collaboratively across the organisation. It is
committed to linking people together and drawing from the combined skills and knowledge held within
the NZTA, in order to develop innovative solutions and work more effectively with stakeholders.
NZTA values
To achieve our purpose we must exhibit the following values:
Sign Up: We commit to where we are going and we put our heart into what we do. We get engaged
every day.
Team Up: We enjoy the people we work with and appreciate their talents. We find solutions for our
customers with joined up thinking
Front Up: We are courageous. We tackle the difficult issues. We know our value and bring it to our work
with confidence and good judgement.
…resulting in a great place to work as a high performing, innovative organisation
Business Group Background - Highways & Network Operations
The Highways & Network Operations Group (Highways), one of six business groups within the NZTA,
contributes to optimising the wider transport network by planning, operating, protecting, maintaining
and improving the state highway network. The Group works closely with other parts of the business to
ensure the strategic priorities are achieved. State highways perform a vital national, inter-regional and
regional role in the transport network. State highways carry buses, trucks, cars, motorcyclists, walkers
and cyclists and connect cities, towns, ports and tourist destinations. The Highways customer base is
extensive and is focussed predominately on users of the SH network. The Group operates adjacent to
communities and traverses sensitive and important parts of New Zealand.
The priorities for Highways are to:

Improve its customer service, particularly with road users but also with suppliers, neighbours and
key stakeholders

Undertake all activities on the basis of operating and improving a national network

Develop staff so that decision making can be devolved low into the Highways structure and that
staff are trained and competent in collegial decision making

Contribute to the development of the Organisational Development strategy and implement its intent
over the Group/Business Unit and evidence this by measurement.
Purpose of position
The Joint Transport Operations Centre (JTOC) is a new partnership between Auckland Transport and the
New Zealand Transport Agency. The key purpose of JTOC is to operate one transport system; providing an
integrated approach to moving people goods and services throughout the Auckland Region.
The Assistant Asset Manager works as part of the Assets and Contracts team within Operations to provide
assurance that the operation and maintenance of the network assets, and management of other selected
improvement projects, contributes to the JTOC objective of delivering an integrated, safe, responsive and
sustainable regional transport network.
Key accountabilities – general
Team Contribution

Demonstrates support for all the NZTA initiatives and organisational development activities,
modelling expected behaviours to managers and other staff

Works in a manner that reflects a clear alignment with the values and expectations of the NZTA
staff and works to understand and resolve issues that may be in conflict with these values and/or
expectations

Actively supports an organisational culture based on high quality, innovation, responsiveness,
excellent communication and continuous improvement.
Relationship management

Engages effectively with internal experts/staff across the NZTA and AT so that the best information
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is available for decision-making, policy development, planning, resource and risk management,
operations and service delivery to our Minister and the public

Actively manages internal client expectations and maintains timeliness of delivery including meeting
service level agreements
Stakeholder management

Establishes and maintains professional relationships with providers of land transport services, local
and central government transport sector agencies, other State agencies, the private sector, interest
groups, the public and international transport agencies and peers as appropriate

Attends meetings with key internal and external stakeholders to address specific issues and
generate solutions, and has the ability to influence thinking and decisions that are consistent with
the NZTA strategic direction

Provides meaningful and timely communication to the sector so that stakeholders understand their
requirements in relation to the Government transport sector objectives.
Risk and issue management

Escalates any significant risks and issues to their manager in a timely way

Ensures a comprehensive risk management approach to the way the business is managed on a day
to day basis. Identifies threats so that risks within their area of responsibility are managed,
mitigated or minimised

Identifies and takes advantage of opportunities so that there is continuous improvement in
business processes and greater value is delivered to customers and stakeholders.
Customer service

Demonstrate a customer service ethos that focuses on the provision of high quality, proactive and
timely service, support and advice, which is aligned to the NZTA’s needs and strategies.
Health and safety

Take responsibility for health and safety of themselves and others.

Ensure all hazards are identified and controlled.
Self development

Take responsibility for personal development and continually develop professional expertise.
Key accountabilities- specific
Travel Time Reliability

Assists in the response to incidents in order to reduce delays
Sustainable Asset

Participates in drive over audits of the network.

Assists staff participation in Network Safety Coordination projects and Crash Reduction studies.

Participates in safety audits on worksites, the network and various projects and activities.
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
Scopes activities and projects for prioritisation and inclusion in work programmes.

Assists in delivery of approved programmes.

Assists in financial management by running reports and manipulating spreadsheets as required.

Assists in the preparation of reports gathering and manipulating data, and preparing text and visual
representations.

Establishes and maintains relationships with key stakeholders by communicating with them in a polite
and professional way at all times.

Responds to enquiries and requests for service in a timely and professional manner.

Participates in technical audits in the region and in other networks and regions.

Contributes to the environmental goals of NZTA’s Environmental Plan.

Assists in the annual update of bylaws.

Ensures the data in inventories is accurate and up to date.

Assists with analysis of data held in inventories to highlight trends and assist with performance
monitoring.

Monitor progress against KPI’s.

Ensures work is completed in accordance with the conditions of the consent which should reflect
NZTA policies and standards, before being accepted into the network.
Financial Dimension
Not applicable
Committee / Steering Group / Team memberships
Business/Technical/Operational Teams – responsible for contributing to specialised teams and groups
ensuring business procedures are reviewed, updated and improved as required to meet business need.
Key relationships
Internal

Assets and Contracts Manager

Asset Manager

Contract Managers

JTOC staff

NZTA staff
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
AT Staff
External

Other Government Departments / agencies

Consultants and contractors

Members of the community

Territorial / Regional Authorities

NZ Police

Iwi

Equipment Suppliers
Person specification
Education and training

A tertiary qualification which demonstrates the ability to learn.

A NZ Driver’s Licence is required.
Knowledge and experience

Experience of working in a technical or professional environment.

Experience and proficiency in the use of RAMM database.

Strong customer focus and experience in delivering customer service.
Personal attributes

A willingness to develop through further education and experience to become an experienced
Assistant Asset Manager.

Demonstrates excellent problem solving skills and the ability to apply an analytical approach to
arrive at a solution that reflects best practice.

Demonstrates exceptional oral and written communication skills and a strong ability to collaborate
with others outside the transport sector, particularly in the various communication channels
available.

Ability to think strategically and be innovative.

Possesses the creditability and confidence to command the respect of their peers, enabling the
establishment and management of key internal relationships, and identified stakeholder groups

Good computer skills and knowledge of current industry software packages as well as a proven
ability to use these systems to analyse data are essential.

Actively demonstrates, promotes and models desired organisational behaviours and values
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
Displays strong interpersonal skills

Experience in building and fostering relationships

Displays a strong customer service ethos

Possesses a strong achievement/delivery focus – sets high standards including accuracy and attention
to detail, meets deadlines etc

Promotes a high quality climate of innovation, collaboration, change and adaptation in own area

Actively looks for opportunities to improve services and support organisational change

Displays strong team skills, contributing to team success

Takes accountability for the responsibilities of the position and own actions

Can work autonomously and within a collaborative team environment.
Core competencies1
Customer Focus
Time Management
Planning
Managing through Systems
Managing and Measuring Work
Organising
Priority Setting
Composure
Role specific competencies2
Functional/Technical Skills
Technical Learning
Directing Others
Informing
Copyright © 1992, 1996, 2001-2003 by Lominger Limited, Inc. A Korn/Ferry Company.
ALL RIGHTS RESERVED.
This work is derived from the LEADERSHIP ARCHITECT® Competency Sort Cards developed and copyrighted by Robert W. Eichinger and Michael M.
Lombardo for Lominger Limited, Inc. Without the prior written permission of Lominger Limited, Inc., no part of this work may be used, reproduced or
transmitted in any form or by any means, by or to any party outside of the NZ Transport Agency.
1
Copyright © 1992, 1996, 2001-2003 by Lominger Limited, Inc., A Korn/Ferry Company.
ALL RIGHTS RESERVED.
This work is derived from the LEADERSHIP ARCHITECT® Competency Sort Cards developed and copyrighted by Robert W. Eichinger and Michael M.
Lombardo for Lominger Limited, Inc. Without the prior written permission of Lominger Limited, Inc., no part of this work may be used, reproduced or
transmitted in any form or by any means, by or to any party outside of the NZ Transport Agency.
2
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Problem Solving
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