Too many turkeys - Executive pay 1328 words 26 November 2005 The Economist ECN 377 English (c) The Economist Newspaper Limited, London 2005. All rights reserved Are America's bosses over paid? Executive pay is on the rise again—and so are complaints that ordinary performance is attracting extraordinary rewards AMERICA'S top executives had plenty to celebrate as they tucked into their turkey this Thanksgiving—a resurgent stockmarket, record profits and, above all, their own everexpanding pay packets. In the years immediately after the bursting of the dotcom bubble and the scandals at Enron and the like, executive pay fell—at least by some measures. But that, it is now clear, was but a blip, mostly reflecting managers' reluctance to cash in share options in what was then an unattractive stockmarket. Executive compensation in America—already far ahead of the rest of the world, despite the best efforts of overseas managers to catch up—is now rising inexorably again. In fiscal year 2004 the total compensation of the median American company boss rose in every industry, by between 9.7% in commercial banking and 46.1% in energy, according to a new report by the Conference Board, a research organisation. In the big companies that comprise the S&P 500 index, median total chief-executive compensation increased by 30.2% last year, to $6m, compared with a 15% rise in 2003, according to a study published last month by the Corporate Library, a firm that tracks corporate-governance data. Recent higher profits are part of the explanation for higher pay. But there is a longer-term trend at work. In 2004 the ratio of chief executives' compensation to the pay of the average production worker jumped to 431 to one from 301 to one in 2003, according to “Executive Excess”, a recent study of 367 big American firms by the left-leaning Institute for Policy Studies. That is not quite a record: in 2000 the ratio reached 525 to one (see chart). In 1990 the ratio was 107 to one and in 1982 a mere 42 to one. This year's numbers seem certain to show the gap widening still further. But while unionists and left-leaning politicians are worried about social equity, investors typically have a different sort of concern. They are happy to pay for exceptional performance; but less delighted when mediocre managers get lavishly rewarded. The contrasting cases of James Kilts and Michael Eisner make the point. Mr Kilts, the boss of Gillette, has publicly accused critics of the $165m bonus he got for selling his firm to Procter & Gamble for $53 billion of “unsubstantiated, inaccurate and irresponsible criticism” and of treating him like a “piñata”—a sweet container that American children bash at parties. Piñata Jim may have a point. He did a lot to restructure Gillette—allowing it to be sold for a fancy price, to the huge benefit of its shareholders. It is when vast payments are the reward for poor performance that it is time to cry foul. Michael Eisner was an outstanding manager during the first part of his more than 20 years at the top of the Walt Disney Corporation. But as Leo Hindery points out in a new book (“It Takes a CEO”), he was also paid $800m over a 13-year-period during which the company's shareholders would have done better by investing in Treasury bonds. The populist end of the debate has led to some action in Congress. Barney Frank, a leftwing Democrat, has just introduced legislation intended to tackle the “problem of runaway executive compensation”. Wisely, he is mostly seeking to improve disclosure, rather than actually to cap pay at a specific level, which experience suggests would encourage creative ways around the cap. A 1994 reform that limited tax deductibility of executive pay to $1m merely turned the $1m maximum into the de facto norm, and inspired the rapid growth of share options as an alternative form of tax-favoured compensation. Some experts now blame the peculiar risk-taking incentives created by share options for many subsequent corporate scandals. Although Mr Frank's legislation is not expected to become law, it is adding to the pressure on the Securities and Exchange Commission to make better use of its powers to demand full disclosure. Even some businessmen are now calling for restraint. Edgar Wollard, a former boss of DuPont, recently proposed that a chief executive's compensation should be indexed to the pay of the senior vice-presidents that head his firm's divisions. At DuPont, he was limited to 150% of the average pay of those other top executives. Mr Hindery, a serial CEO in the telecoms and media businesses, says he has published his book partly because greed in corporate America is now damaging capitalism. Many experts see the continuing rise of executive compensation—and the continuing lack of a demonstrable link to performance—as a symptom of a massive failure of corporate governance. Greater pressure from shareholders is generally regarded as the only real antidote. But critics of perceived executive excess have been frustrated by shareholder passivity, which is sometimes blamed on the short time horizons of many investors. So is there a cure? Certainly, fuller disclosure would help, argues Lucian Bebchuk of Harvard Law School and co-author of a recent book, “Pay Without Performance: The Unfulfilled Promise of Executive Compensation”. If there were proper disclosure of forms of executive pay such as pensions, supplementary pensions and deferred compensation, then it would be easier for shareholders to see whether chief executives are being rewarded for genuinely good work. It is the issue of aligning incentives and rewards—rather than the absolute level of pay— that tends to concern professional investors most. “There is no right or wrong number”, says Bob Pozen, chairman of MFS Investment Management, which has $160 billion under management. It is hard to judge the merits of a package without looking carefully at the details, he says, which is why he has little time for Mr Frank's proposal for shareholders to vote each year on the executive compensation package. In Britain, where shareholders now get a non-binding vote on compensation, it has had no real impact, he reckons. Blame the consultants Mr Pozen reserves his fiercest ire for the kind of executive pay package that rewards bosses generously even if they fail. And he is extremely critical of the role of compensation consultants. They, he says, tend to be chosen by the chief executive, and to drive up pay by recommending that the top man should be paid more than his peers, having chosen a group of peers whose pay errs on the high side. Ira Kay, an executive-compensation consultant at Watson Wyatt, strongly disagrees, pointing out that the compensation committee of the board increasingly hires the consultant—a change he regards as “revolutionary”. Moreover, in the past few years many American firms have changed their approach to executive pay, he says, improving disclosure and changing the composition of pay packages so that they provide stronger incentives to manage for the long run. In particular, share-option grants have fallen sharply, while there are more grants of restricted stock (that pay out only over time or when a performance target is hit). Even so, a survey Mr Kay is working on suggests that there is now as “large a gap as I have seen between what institutional investors and boards think about executive compensation”. Boards think they are doing a good, shareholder-friendly job; institutional investors do not. Mr Kay fears that if the institutions do grow more militant about executive pay, there is a “risk of a return to the 1970s”, with bosses paid like bureaucrats and talented managers seeking more rewarding work elsewhere. That would indeed be a bad thing. But judging by recent trends—and the continuing failure to reform board elections to make it easy for shareholders to vote out directors who are too friendly to management—hell is more likely to freeze than bosses' pay. Compensation culture - Boardroom pay 414 words 26 March 2005 The Economist The Economist Newspaper 374 English (c) The Economist Newspaper Limited, London 2005. All rights reserved The pay gap between British and American bosses is shrinking The pay gap between British and American bosses is shrinking COMPANIES, sales and profits are all bigger in America than in Britain, so it's not surprising that bosses' pay is as well. But, according to a new paper,* the Brits are catching up—though they've still got a long way to go. In 1997, the average British chief executive of one of the top 200 British companies took home £955,000 ($1.56m). The typical boss of a comparable sample of American companies was paid £2.68m, nearly three times as much. By 2003, the gap was down to 1.7 times: British bosses' pay had risen 77% to £1.69m ($2.76m), compared with only a 6% rise (to £2.83m) in America (see chart). Looking at the median rather than the arithmetic average (ie, mean) shrinks the gap even further: by 2003 the figures were £1.29m and £1.55m , a difference of only 20%. As the totals have got more similar, so have the pay structures. Although salaries for British chief executives are about 20% higher than for Americans, they are becoming less important as a component of pay, accounting for 52% of total compensation in 1997, but only 41% in 2003. That's closer to the American model, where CEOs are paid relatively small salaries and make most of their money from variable pay like bonuses and stock options. So what's changed? The authors make several suggestions. New tax rules in Britain have made stock options an attractive option for boards, and new corporate governance laws, enacted earlier than America's Sarbanes-Oxley act, may have led chief executives to demand higher pay in return for extra responsibilities. Seeking talent from outside a firm has become more common, and tends to be more expensive. But the main reason, says Graham Sadler, one of the authors, is globalisation. The market for CEOs has become one of the world's few truly global labour markets, and price differences are therefore eroding. British firms must pay more to keep their bosses, who may be lured by American companies with fat chequebooks. But globalisation should help to keep American pay deals down, too, as bosses there face price competition from cheaper foreigners. * “How does US and UK CEO pay measure up?” Martin J. Conyon, University of Pennsylvania, and Graham V. Sadler, Aston Business School, March 2005. Document EC00000020050329e13q0000m The Economist March 5, 2005 Copyright 2005 The Economist Newspapers Ltd. All Rights Reserved The Economist March 5, 2005 U.S. Edition SECTION: LEADER LENGTH: 714 words HEADLINE: Fat cats turn to low fat; CEO pay BODY: Bosses' bonuses are booming, but that is not all bad NOW is the season when American companies file their annual reports with the Securities and Exchange Commission. Among other things, these documents give details of the pay of the companies' top executives. This year these closely watched numbers are being translated into headlines about huge increases in bonuses for the people who run the world's biggest companies. A study by Mercer Human Resource Consulting for the Wall Street Journal shows that last year's bonuses for the CEOs at 100 large American companies rose by 46.4%. The median bonus was $1.14m. These are big bucks, and there are plenty of instances where the logic of the rewards seems at best warped. Michael Eisner, for example, the controversial chief executive of Walt Disney, who was almost booted out of the job by shareholders last year, nevertheless received a bonus of $7.25m. But there are encouraging aspects to the figures. For a start, corporate profits in 2004 rose significantly—those of big quoted firms in the S&P 500 index by some 20%. If bosses' total pay is (as it should be) related to their companies' performance, the variable part of that pay (which includes bonuses) could be expected to have risen sharply during the year. The other thing about the bonuses is that, to some extent, they are a reflection of a welcome decline in stock-option schemes. Bonuses are being granted in place of these. A study by the Boston Consulting Group of public companies recently found guilty of fraud calculates that the value of the stock options granted to the CEOs of those firms in the years before the frauds became public was 800% greater than those granted to the CEOs of comparable firms not found guilty of any wrongdoing. Nothing correlated so strongly with corporate fraud as the value of stock options—not the standard of the firms' governance, nor analysts' inflated expectations about their earnings, nor egoboosting stories about their CEOs in the press. What's more, in the stockmarket's boom years stock options more or less indiscriminately rewarded individuals with sums that frequently amounted to tens of millions of dollars (and sometimes hundreds of millions). In 2001 nine executives cashed in stock options worth more than $100m, including Larry Ellison, the boss of Oracle (who got the biggest bounty, $706m), and Lou Gerstner, the boss of IBM. Mr Eisner's bonus last year fades in comparison. In 2002, the pay of top American CEOs was over 400 times average earnings; last year that figure is reckoned to have fallen close to 160. Bonuses are largely in the control of a company's compensation committee, a small group of non-executive board directors. Nowadays many of these committees are being encouraged to talk regularly with leading shareholders about what are suitable levels of compensation for top executives, and they are increasingly sensitive to the reaction to the amounts they award. In Europe, CEOs are being advised that they will be excluded from much-coveted appointments in the future if they have been too greedy during their executive careers. There remains plenty of scope for compensation committees to improve. On February 22nd, Merck's board awarded a bonus of $1.4m to Raymond Gilmartin, its CEO. Yet Merck's share price fell by one-third last year and it was forced to withdraw the painkiller Vioxx, a potential blockbuster drug. But even if all compensation committees were to behave impeccably from now on, there will be legacy problems for some years to come. When earlier this year Carly Fiorina was booted out as CEO of Hewlett-Packard (HP), supposedly a failure, she received a leaving present worth up to $42m. This was because of the terms of a contract signed five years earlier. Compensation committees have to wean themselves off these kinds of pay deals, which lavish enormous amounts on executives even if they fail. Designing schemes that only reward success should not be beyond the wit of directors, or the compensation consultants they employ. In a hurry to find her successor, HP looks in danger of making the same mistake again, while Ms Fiorina herself is being spoken of as a future head of the World Bank. Change for the better? Maybe one should just watch those figures a while longer. LOAD-DATE: March 4, 2005 The Economist October 11, 2003 U.S. Edition Copyright 2003 The Economist Newspaper Ltd. All rights reserved The Economist October 11, 2003 U.S. Edition SECTION: SPECIAL REPORT (2) LENGTH: 3016 words HEADLINE: Fat cats feeding - Executive pay BODY: NOTHING in business excites so much interest in the wider world as the pay of top executives. And this is never more true than when, as now, a few prominent cases prompt indignant headlines and rouse normally somnolent shareholders to action. The phenomenon is global. Last month Richard Grasso, chairman of the New York Stock Exchange, quickly went from folk hero, for the way he got the exchange running again after the terrorist attacks of September 11th, to the incarnation of corporate greed when it was revealed that he would be awarded $140m in accumulated benefits this year. Mr Grasso tried to stem the tide of outrage by agreeing to forgo another $48m due to him, but that appeased no one, and he was forced into an ignominious resignation. A few days later it was the turn of Josef Ackermann, the Swiss boss of Germany's Deutsche Bank. He was charged with "breach of trust" and will stand trial in Dusseldorf early next year. His alleged crime was committed in early 2000 when he was on the supervisory board and the compensation committee of Mannesmann. The German mobile-phone company yielded to a bid from Britain's Vodafone, a takeover that it had initially contested. After the deal was agreed, a group of Mannesmann executives was paid bonuses of euro57m ($53m). The current trial in America of Dennis Kozlowski, the former boss of Tyco, on charges of plundering the public company that employed him of hundreds of millions of dollars has rekindled in the public's mind the idea that extraordinarily high levels of executive pay are tangled up with corporate shenanigans and illegal activity. But that is not necessarily the case. There has been no suggestion that Mr Grasso broke the law, nor that Mr Ackermann, who is indeed accused of breaking a law, benefited personally from the bonuses that were handed out to Mannesmann's executives. Independence on board Few bosses these days need to resort to skulduggery to receive fat cheques. For the most part, their employers are persuaded to sign legally binding contracts which hand them large sums of money with few questions asked. They are a bit like medieval knights granted great tracts of land by grateful monarchs. It was always too much to expect them to say, "Thank you, milud, but the little cottage by the main gate will do me nicely." Or, indeed, at some later date to suggest: "Since I just lost that battle, here's half my land back." Media mentions of "fat cats" and pay have been rising sharply--up by 60% in the first nine months of this year on the same period in 2002. Executive pay has taken over as the top concern of corporate governance from last year's biggest worry, the independence of auditors. Governments and regulators are becoming increasingly interested in the issue. Under pressure from institutional investors, America's Securities and Exchange Commission (SEC) this week proposed rules that will make it easier for shareholders to nominate candidates to a company's board. Investors hope this will lead to the greater independence of directors who, in the end, decide how much their company's chief executive officer (CEO) should be paid. In June, the British government issued a document inviting comments on how to control one aspect of CEO remuneration--the granting of large severance payments when bosses' contracts are terminated, regardless of how their company has performed. "Rewards for failure for a small minority", says Patricia Hewitt, Britain's secretary of state for trade and industry, "damage the image and reputation of the whole of British business." The government has received more than 100 responses to its paper and hopes to produce proposals on the issue within two months. By and large, governments are reluctant to intervene in the private matter of employment contracts. A British parliamentary inquiry into the subject of paying bosses large amounts even when they fail reported last month that it would prefer the government to give industry's own initiatives on the subject time to work rather than to impose new laws. But trade unions and many shareholders are eager for governments to take action. In Britain, the Trades Union Congress, the unions' national body, wants to reduce the notice given to dismissed senior executives, which can often be as long as two years. "An upper limit of six months should be a legal requirement," it says, to bring the treatment of executives more in line with the three months that is normal for other British employees. The AFL-CIO, which represents most unions in America, is pushing for legislation to curb executive-only pensions that give a chosen few guaranteed above-market rates of return. Soft landings, hard questions So-called "golden parachutes", large pay-offs even when top executives fail, have become a main focus this year in the debate over executive pay. The Corporate Library, a shareholder watchdog in America, reckons that the average departing CEO in that country receives a severance package worth $16.5m. In May this year, shareholders at the annual general meeting of GlaxoSmithKline (GSK), the world's largest pharmaceuticals company, revolted against the severance pay promised to its boss, Jean-Pierre Garnier, if he were forced to leave the company prematurely. Since one of the more likely reasons for such a departure would be poor performance, shareholders deemed the $35.7m farewell gift to be excessive. Under new rules allowing shareholders to vote each year on British firms' executive-compensation plans, GSK's owners gave Mr Garnier's golden parachute the thumbs down. The vote sent a jolt through corporate Britain, and was hailed as a landmark in corporate governance. Yet it did not actually change Mr Garnier's compensation package. The vote is only advisory. Sir Christopher Hogg, the chairman of GSK, points out that the company (aided by Deloitte & Touche) was already undertaking a review of its remuneration policy before the vote took place. That review is still going on and Sir Christopher says that whatever the outcome, "we will be seeking shareholders' endorsement...at the AGM in 2004." He has written to the Association of British Insurers to say that "the board has registered shareholders' particular sensitivity to payments on termination, whether contractual or ex-gratia." British union leaders want shareholders' votes on executive pay to be made binding. And they want shareholders to register more concern about the issue. Despite all the fuss over Mr Garnier, GSK remains the only company in Britain this year whose remuneration report failed to meet with its shareholders' approval. In France, the tide of sentiment against rewards for failure helped persuade Pierre Bilger, a former chief executive of Alstom, to hand back in August the euro4.1m severance package granted to him in March when he stepped down from the troubled French engineering group. He did not, he said, "want to be cause for scandal among the 100,000 Alstom employees whom I had the honour to direct for 12 years"--until, that is, the company had to be rescued by the French government. Mr Bilger's example has not yet been followed by his compatriot Jean-Marie Messier, the former boss of Vivendi Universal. He is still fighting to retain the euro20.5m severance package due to him after he was sacked. Yet golden parachutes and severance pay are only one part of executive compensation. They have been the main focus in recent months. But that is only because the previous mechanism delivering big payouts--namely, share options--came under such hostile scrutiny. Chief executives are selected for their cleverness and determination, and they have directed these qualities at boosting their own pay. The more the public spotlight is thrown on one aspect of bosses' remuneration, it seems, the more it rises elsewhere. The amounts awarded through share options in recent years dwarf those paid out by golden parachutes or by any other mechanism. Even in 2001, after the stockmarket bubble had burst, the value of stock options granted to the CEOs of S&P 500 companies, America's largest, rose by 43.6% in a year when the total returns from those companies fell by almost 12%. The immense and random windfalls that stock options can bring has aroused the anger of shareholders and the general public alike. Last year, for example, Jeffrey Barbakow, the chief executive of Tenet Healthcare, a hospitalmanagement business in California, received $111m from exercising his stock options in a year when the company's share price fell by nearly 60%. After a group of shareholders led by a Florida doctor threatened to remove him, Mr Barbakow resigned last May. Share options give rise to a phenomenon known as "pump and dump", whereby top executives do everything they can to pump up their company's share price in the short term (including, in notorious cases such as WorldCom, fiddling the company's accounts) so that they can dump their options and maximise their personal gain. They also, in effect, dilute shareholders' equity with nary a by-your-leave. According to the Investor Responsibility Research Centre in America, the average percentage of companies' shares that was promised as share options reached a record 15.7% in 2002. In some significant cases, it exceeded 25%. It has been a fundamental tenet of shareholder capitalism for decades that there should be no dilution of equity without the prior approval of the company's existing shareholders. Share options drove a coach and horses through that principle. Once the options trend slowed, bosses reverted to cash to swell their remuneration. In 2002, the median cash bonus of S&P 500 CEOs rose by 8.8% after falling the previous year, according to figures prepared for CalPERS, the largest public pension fund in America. The value of CEOs' stock-option grants in 2002 fell by 18.6%, having risen by 43.6% the year before. A number of companies are now rewarding their top executives with stock rather than stock options. Trevor Fetter, Mr Barbakow's successor at Tenet Healthcare, was granted two shares in the company for every one that he purchased, up to a limit of 200,000. Many such awards of shares are in the form of "restricted stock", which the executive is not allowed to sell for a specific period. This retains the link between reward and the company's share price, but removes most of the opportunities to pump and dump. Another method of showering bosses with rewards which surfaced in 2002 has been pension packages. These first hit the headlines with Jack Welch's divorce settlement. The estranged wife of the former boss of General Electric pointed out to the divorce courts that Mr Welch's retirement package did not just include a generous pension, but also entitled him to the use of GE's corporate jets, help with his $80,000-a-month Manhattan apartment, and a regular supply of fresh flowers. Then the bosses of American Airlines, struggling from set-backs in the airtravel business following September 11th, were revealed to have placed $41m in a pension fund for themselves that was fully protected should the company go into Chapter-11 bankruptcy. This self-appointed perk remained hidden until after negotiations with the airline's unions aimed at securing wage concessions of up to $2 billion had ended a few months later. Loans granted and then forgiven are another popular way of enriching CEOs. Charles Conaway, the chief executive of Kmart, an American discount retailer, left the company in March 2002 after just 21 months in the job and two months after the company had filed for Chapter-11 bankruptcy. A company loan of $5m, granted as part of Mr Conaway's pay package, was "forgiven" upon his departure. Robert Nardelli, one of two candidates who failed to win the top job at General Electric on Mr Welch's retirement, left to head Home Depot, a retailer with revenues less than half those of GE. Mr Nardelli's compensation in 2002 (of around $20m) included $2.5m for the forgiveness (to be spread over four years) of a $10m loan granted to him on his appointment. His contract also forgives him any interest on the loan and any tax due, and it includes a golden parachute of at least $20m. Not bad for an also-ran. The spotlight rarely falls on the basic salaries of top executives because these do not tend to rise at such a dramatic rate. In 2002, the median base salary of the CEOs of the S&P 500 companies was $925,000. The median total compensation for that year, on the other hand, was $3.65m. It has become almost fashionable these days for bosses to forgo their basic pay. Eli Lilly's boss Sidney Taurel took a salary of only $1 in 2002. John Chambers of Cisco Systems did likewise, and Larry Ellison, boss of Oracle, took a dollar less. Nevertheless, in 2001 Mr Ellison had been the highest paid executive in America thanks to $706m garnered from stock options he exercised that year. Scratch and scratch alike How do CEOs manage to get themselves these handsome contracts? Warren Buffett, the chairman of Berkshire Hathaway and one of America's shrewdest commentators on corporate governance, says in his most recent letter to his shareholders that "the answer lies not in inadequate laws...but rather in what I'd call 'boardroom atmosphere'." The "you scratch my back, I'll scratch yours" atmosphere of company boardrooms has been recognised for decades. As Mr Buffett describes it, "when the compensation committee--armed as always with support from a high-paid consultant--reports on a mega-grant of options to the CEO, it would be like belching at the dinner table for a director to suggest that the committee reconsider." Last week, the Wall Street Journal reported that Mr Grasso had tried to persuade a NYSE market-maker to commit more money to the market in the shares of AIG, America's biggest insurance company. Mr Grasso had received complaints about the market-maker from Hank Greenberg, the chairman of AIG. Mr Greenberg happened to sit on the NYSE compensation committee responsible for Mr Grasso's employment contract. The back-scratching is made more effective because it is exercised within a relatively small circle. Fifteen years ago a book called "Les 200" caused a stir in France by tracing the connections between the 200 individuals who, in effect, ran French big business. In America, where the population and the economy are so much bigger, this network is much larger. Research by The Corporate Library, however, suggests that even in America today a small number of individuals link with each other across the boards of the country's biggest companies. And they compare notes. In a report published in September, The Corporate Library claims that the best-connected board in America is that of J.P. Morgan Chase (see table). One of the bank's directors, William Gray, president of the United Negro College Fund and the first black American to chair the House of Representatives' budget committee, has the most S&P 500 company directorships of anybody (eight). Apart from J.P. Morgan, he is on the board of Dell, Pfizer, Rockwell Automation, Viacom, EDS, Prudential Insurance and Visteon. These eight firms have an annual turnover of $186 billion. A boss's remuneration is largely determined at the time of his appointment, which follows a fairly standard procedure. At Motorola, whose CEO Christopher Galvin resigned on September 17th, a search committee was appointed immediately after the resignation was announced. Under the chairmanship of John Pepper, a director who was once the boss of Procter & Gamble, it includes Larry Fuller, a former boss of Amoco, and Douglas Warner. Mr Fuller is a director of J.P. Morgan Chase and a member of America's best-connected board. Mr Warner is a former chairman of the board of J.P. Morgan Chase who now sits on the compensation committee of General Electric. Selection process engineering One of the first things that the Motorola search committee did was to follow the standard procedure of selecting a recruitment consultant to help them--in their case, the well-established firm of Spencer Stuart. To determine what a new CEO's salary should be, consultants make use of benchmarks. For Tenet Healthcare's new boss, for example, the comparison was with "compensation levels and opportunities made available to executives at the company's peer companies". This has the effect of continually ratcheting up bosses' pay. No selection committee wants to award their new choice less than the industry average. That will, they feel, not attract the best man to the job, and it will also suggest that their company has settled for someone less than average. Since the tenure of top bosses is getting shorter and shorter, this ratcheting effect is accelerating, especially in Europe where, according to a recent report from consultants at Booz Allen Hamilton, the turnover of top CEOs has almost tripled since 1995. Warren Buffett said recently, "It would be a travesty if the bloated pay of recent years became a baseline for future compensation. Compensation committees should go back to the drawing board." But it is not easy to see who will be brave enough to fight the benchmarking trend. One feature of the recent scandals over executive pay may help: the finger is now being pointed more directly at those who agreed to extravagant contracts in the first place. Carl McCall, a former UN ambassador, and Jurgen Schrempp, the boss of DaimlerChrysler, resigned from the board of the NYSE shortly after Richard Grasso left because of the brouhaha surrounding his pay. And Josef Ackermann is going to court for no other reason than that he nodded through handsome golden parachutes for some Mannesmann executives. If members of compensation committees were more regularly held to account for the contracts which they approve, it seems likely that fewer of those contracts would be offensive to employees, shareholders and the general public. GRAPHIC: Why are company bosses being paid such large sums of money? LOAD-DATE: October 10, 2003 The Economist October 11, 2003 U.S. Edition Copyright 2003 The Economist Newspaper Ltd. All rights reserved The Economist October 11, 2003 U.S. Edition SECTION: LEADER LENGTH: 1043 words HEADLINE: Where's the stick? - Where's the stick? BODY: RUNNING a large public company is a stressful and important job. Thousands of employees and business partners and millions of customers and shareholders rely on the good judgment of corporate chief executives, who have to make decisions in a climate of constant uncertainty. Only the savviest and most determined need apply. Lately, though, these adjectives hardly spring to mind when company bosses are mentioned. For many, top bosses are not the toughest or most talented people in business, just the greediest. A string of corporate scandals in recent years, from Enron to WorldCom to Tyco, have revealed senior executives apparently plundering their companies with little regard to the interests of shareholders or other employees. And even when no wrongdoing is alleged, huge pay awards are provoking growing outrage. Just ask Richard Grasso, the former chairman of the New York Stock Exchange, who went from folk hero to a symbol of excess almost overnight when it was revealed that he was due to receive $188m in accumulated benefits. What is now causing the most indignation, in Europe as well as in America, are "golden parachutes" and other payments which reward bosses even when they fail ()see page 83. Not only does it seem that bosses are being fed ever bigger carrots, but also that if the stick is finally applied to their backside, they walk away with yet another sackful of carrots to cushion the blow. Bugs Bunny couldn't ask for more. The highest-profile cases of excessive pay, unfortunately, are not isolated exceptions. Bosses' pay has moved inexorably upwards, especially in America. In 1980, the average pay for the CEOs of America's biggest companies was about 40 times that of the average production worker. In 1990, it was about 85 times. Now this ratio is thought to be about 400. Profits of big firms fell last year and shares are still well down on their record high, but the average remuneration of the heads of America's companies rose by over 6%. This one-way trend in top executives' pay has rightly raised eyebrows, on both sides of the Atlantic. The supply of good bosses may be short, but can it be that short, even during an economic slowdown and stockmarket slump? A recent poll in Britain found that 80% of people believe that top directors are overpaid. This summer customers boycotted a Dutch retailer, Ahold, to express disapproval of the pay awarded to that company's new chief executive. Unions in America and Britain want governments to be more directly involved in regulating bosses' pay. But that cure threatens to be even worse than the disease itself. It would be much wiser to play to capitalism's strength--its flexibility--and to encourage shareholders themselves, the ostensible owners of companies, to sort the problem out. For too long the missing element in the setting of top executives' pay has been the active interest of shareholders. Only once that comes into play can the bargaining between boards and bosses become a more equitable affair. Lavish pay-outs are not only costly in themselves but can also damage the long-term health of a company. Too many bosses have manipulated corporate results to fill their own pockets. Moreover, pay packages thought excessive or unfair can destroy morale among the rest of a company's workforce. So what should shareholders do? For a start, big institutional investors can often make better use of the powers that they already possess. In Britain this year shareholders received the right to vote on top executives' remuneration. And yet at only one company (GlaxoSmithKline) did big investing institutions vote against an existing package--not an impressive performance if they are genuinely aggrieved. Beyond Lake Wobegon The pay-setting process is characterised by what has come to be known as the Lake Wobegon effect, after the novel "Lake Wobegon Days" by Garrison Keillor. All Lake Wobegon's children are said to be "above average". Most boards appointing a new chief executive will seek the advice of a pay consultant, who will tell them the going rate. The trouble is, no board wants to pay the average for the job. The above-average candidate which directors have just selected as CEO, they invariably reason, deserves more. And so bosses' pay spirals upwards. If shareholders want to break this mould they need to be far more diligent. Greater transparency about executives' pay will undoubtedly help, and moves in that direction in both America and Europe are to be welcomed. And yet shareholders must also exercise more say in choosing genuinely independent directors to select and monitor the CEO. Few public companies today in either America or Europe have a majority of independent directors. This week, America's Securities and Exchange Commission took steps in the right direction by proposing an increase in the power of shareholders to nominate and appoint directors. Once they have these powers, shareholders should make use of them. That leaves the vexed question of how, and how much, to pay top bosses. There can never be any simple, single formula for this. Much will depend on the situation of each company. The boss of a firm in a stable or declining industry should probably not be paid in the same way as one in a fast-growing high-tech market. Some corporate boards ought to at least consider a return to what was once the norm in both America and Europe (and still is in Japan) and largely ditch pay-for-performance and instead pay largely through a straight salary (most lower-level employees are paid this way). Yet most boards will probably stick with pay-for-performance of some kind. Whether in the form of options, the outright grant of shares, bonuses tied to criteria such as earnings or revenue growth, or some other means, pay should be explicitly aligned with the long-term interests of the owners, not short-term blips in share prices or profits. Whatever formula is chosen, some bosses are bound to try to manipulate it. This is why, in future, capitalism's pillars, the shareholders who own the company, will have to become more actively involved in choosing the directors who represent them and in policing what they do. Shareholders, after all, supply the carrots. GRAPHIC: Something has gone wrong with bosses' pay. The solution has to lie with shareholders LOAD-DATE: October 10, 2003 The Economist October 25, 2003 U.S. EditionCorrection Appended Copyright 2003 The Economist Newspaper Ltd. All rights reserved The Economist October 25, 2003 U.S. Edition Correction Appended SECTION: SURVEY LENGTH: 1972 words HEADLINE: Tough at the top BODY: CORPORATE leaders are having a rotten time. Accounting scandals, lavish pay increases and collapsing stockmarkets have conspired to turn the world against them. They are regarded with cynicism and mistrust everywhere. In America, the bosses of big companies command only slightly more respect in publicopinion polls than used-car salesmen. Rebuilding lost trust will be slow work. At the same time, leaders of large companies are increasingly in the public gaze. A company's boss is now expected to take personal responsibility for its fortunes as never before. This is reflected not just in new corporategovernance rules, but also in the way that financial markets scrutinise the appointment of a new corporate boss and that companies feel they have to defend executive pay packages. Yet the task of a corporate leader has never been more demanding. This is partly because of changing corporate structures. Big companies often operate in many countries or product markets, and joint ventures, outsourcing and alliances add further complexity. Layers of middle management have gone, so that more divisions report directly to the person at the top. The pace of innovation is quicker, new technologies have to be applied faster and product life-cycles have become shorter. Corporate leaders are struggling to keep up momentum in their businesses when economic activity is sluggish. They also need time to spend with the people they lead: for more and more businesses, the abilities of a relatively small number of people are thought to be the key to success, and retaining and developing their talents is vital. Swamped with e-mails (which some of them answer themselves), voicemails and demands for appearances on breakfast television and at grand dinners, many corporate leaders find it harder and harder to make time to think. In addition, for anyone in charge of a large quoted company, the level of outside scrutiny--whether by government, consumer groups, the press or the financial markets--is far beyond anything a corporate leader would have been subjected to in the past. For many bosses, this sense of managing in a goldfish bowl has become particularly onerous. The chairman of two large publicly traded British companies says in exasperation: "I spend my life advising friends of mine not to become chief executives of quoted companies, and by and large they take my advice." Many look longingly at the more secluded world of private equity. Whatever the reason, people have come to expect more from corporate leaders. Profiles and interviews published in the business press ensure that the more telegenic or talkative business folk are as well known as minor Hollywood celebrities. In the heady stockmarkets of the late 1990s, some chief executives acquired heroic status, and not always reluctantly. As Rakesh Khurana at Harvard Business School points out in a book debunking the cult of the charismatic boss, in 1981 only one cover of Business Week featured a chief executive from a Fortune 1,000 firm, but in 2000, when the markets peaked, the number rose to 18. These days, a company's performance and, more alarmingly, its share price, are often seen as largely determined by its CEO. Financial markets continue to harbour exaggerated expectations. "The pressure people are feeling at the top of organisations is unbelievable," says John Kotter, also at Harvard Business School. If earnings growth drops 3%, he says, the share price may fall by 30%. Yet earnings are unlikely to grow faster than GDP for more than short periods, and GDP is likely to remain sluggish in most countries for several years to come. Moreover, most companies jog along at much the same pace as the rest of their industry most of the time. A recent study by Nitin Nohria of Harvard Business School and a group of colleagues found that fewer than 5% of publicly traded companies maintained a total return to shareholders greater than did their industry peers for more than ten years. To expect bosses consistently to deliver double-digit growth is to ask the impossible. This gap between expectations and reality has helped to sweep corporate heroes from their pedestals, especially in America, where the cult of the business leader went to the most ludicrous lengths. A poll in July last year found that only 23% of Americans thought the bosses of large corporations could be trusted, even fewer than the 38% who (unwisely) trusted journalists. The same poll found, though, that 51% of respondents trusted accountants (whose failings contributed to several corporate scandals), and a remarkable 75% trusted people who run small businesses. The mistrust of big companies is obvious for all to see. Jeffrey Garten, dean of Yale University's business school, who was touring the United States a few months ago to promote his latest book, spoke to audiences of ordinary, intelligent people across the country. "I was quite frankly taken aback," he reports. "There is enormous public cynicism about the ability of business leaders to take the public interest into account. The American public thinks that business leaders took leave of their senses during the boom. I'm chastened by the whole experience." The magisterial William Donaldson, chairman of the Securities and Exchange Commission (SEC), speaking to a roomful of bosses at a meeting of the Business Roundtable in Washington, DC, last month, declared that the view of American business "is as low as it has ever been", and added apocalyptically that the system could not continue to operate "if so much of the population thinks that business leadership has failed them". Jack Welch, still a hero to many in spite of some embarrassing scrutiny of his retirement package from GE, talks of a "crisis of confidence" in corporate leadership. The crisis probably reflects three things, in roughly equal measure. First, the scandals at Enron, WorldCom, Tyco and other companies have caused a great deal of damage. The most dramatic of these have been in America, but Europe has also had its share, with debacles at France's Vivendi, the Netherlands' Ahold (albeit at an American subsidiary) and ABB, a Swiss-Swedish multinational. So far no large, old-established company has been hit by fraud: companies such as DuPont, Shell and Colgate-Palmolive remain solid. But the public may not notice the difference, and some grand old names have rewarded mediocrity with indefensible generosity. Second, as we argued in our issue of October 11th ("Where's the stick?"), stock prices have collapsed, but bosses' pay hasn't. "All the studies I've done for 2002 suggest that the CEO's idea of pay for performance was to take a smaller rise," reports Bud Crystal, who monitors executive pay. Shareholders, meanwhile, have generally had to accept a huge cut in equity values. They are understandably annoyed. The number of shareholder resolutions has shot up. Complaints about bosses' pay have multiplied, even at well-run companies. At Vodafone's annual general meeting in July, small shareholders repeatedly departing chief executive--although the share price has performed less attacked the board for increasing the pay of Sir Chris Gent, the company's disastrously than that of most other telecoms companies. Third, a great many people have lost their jobs. Running a company is always harder in bad times than in good: morale wavers, new opportunities vanish and mistakes are more difficult to hide. But in addition, most companies have laid people off. In America, 3.2m private-sector jobs have gone since early 2001. Profits are recovering, but employment is not. No wonder people take it out on the bosses. In response, a raft of new measures has been launched to improve corporate governance. Many governments, and some international bodies such as the Paris-based OECD, have been drawing up new codes of conduct. Most of these aim to ensure that boards of directors keep a closer eye on the behaviour and competence of corporate leaders. The effect has generally been to increase the professionalism of corporate boards, and to make them take their duties more seriously. Companies now pay more attention to internal controls and guard their reputation more jealously. The number of ethics courses taught in business schools has increased markedly. But few people believe that this will bring a big reduction in fraud, the cause of the worst recent scandals; and hardly anyone thinks that it will make companies expand faster or invest more wisely. Do leaders matter? How great is the impact of the few thousand people who run the world's main private companies? Large companies are among society's most important institutions. In the hero-worshipping 1990s, such bosses attracted immense adulation, especially in America. Now the fashion is changing. "Humility is in, arrogance is out," says Andrea Redmond at Russell Reynolds, a firm of headhunters. "They are no longer bragging. There is more emphasis on underpromising and overdelivering," reflects Dennis Carey, vice-chairman of Spencer Stuart, a rival firm. But people still think that it matters who runs a company. As John Reed said when he was boss of Citicorp: "In the old days, I would have said it was capital, history, the name of the bank. Garbage--it's about the guy at the top." If anything, such views are gaining ground. Burson-Marsteller, a consultancy, regularly asks a sample of "business influencers" what proportion of a company's overall reputation is attributable to its CEO. In 1997, when it first put the question, the proportion was 40%; this year the figure is 50%. There have been few systematic attempts to discover what impact an individual corporate leader has on a company's performance, but last year two economists, Marianne Bertrand at Chicago University's business school and Antoinette Schoar at the Massachusetts Institute of Technology (MIT), published a paper on the subject. They found that managers of similar businesses ran their companies in very different ways, which made a big difference to performance. Some managers, for instance, held more cash and less debt, and some made above-average numbers of acquisitions. These tended to perform worse than their peers. Mr Nohria, together with colleagues at Harvard Business School, has gone one step further. He has looked at a group of companies over 20 years, during which time they had an average of three CEOs. The difference these bosses made varied greatly from one industry to another, from a high in hotels and motels, where the impact of the leader explained 41% of a firm's profitability, to a low of 4.6% in paper manufacture. On average, the leader accounted for about 14% of a company's performance. The effect is greater in declining industries, where a relative lack of buyers or suppliers limits corporate choices. Hero-worshippers may feel that a 14% difference in performance is scant reward for their idol's efforts. But two other academics at Harvard Business School, Anita McGahan and Michael Porter, calculated a few years ago that the industrial sector in which a company operated explained only 19% of its profitability. The implication is that, for a corporate board, a decision to choose a new CEO is almost as important as a decision to switch sectors. This survey will concentrate mainly on leaders at the top of the corporate tree. It will look at the forces that shape them, at the way they are chosen, and at what happens when they fail. It will argue that having a grand vision is often less important than getting things done. But because these leaders set the ethical tone in their business, they can play a big part in helping to regain the public trust that has been lost in recent years. Capitalism depends on trust, so this is a truly important job. CORRECTION-DATE: November 15, 2003 CORRECTION: In our survey of corporate leadership ("Tough at the Top", October 25th ), we said that Larry Bossidy was running Honeywell. In fact, he has not been chief executive since February 2002. David Cote holds the post. Sorry. GRAPHIC: The jobs of big-company bosses have become more difficult and less glamorous, and their image has taken a terrible pasting. Frances Cairncross offers a survival guide LOAD-DATE: October 24, 2003 The Economist December 11, 2004 Copyright 2004 The Economist Newspapers Ltd. All Rights Reserved The Economist December 11, 2004 U.S. Edition SECTION: BUSINESS LENGTH: 840 words HEADLINE: CEOs and their Indian rope trick; Executive pay HIGHLIGHT: Executive performance and executive pay BODY: The link between pay and performance is weak EXECUTIVE pay should reflect performance, right? But does it? A recent survey by the Hay Group, a consultancy, puts the average basic annual salary of the chief executive of a large American firm at $1m. But his total remuneration is more like $5m. Some of the extra comes in perks, but most is "variable pay"— bonuses and stock options that supposedly relate to the performance of his firm. That high level of variable pay should lead to sizeable fluctuations in total remuneration, as good years follow bad, and vice-versa. Yet for a while there has been little sign of that. Performance-related pay is meant to align executives' rewards with those of shareholders. And indeed top executives' remuneration spiralled up, with the stockmarket as a whole, in the boom years at the end of the 1990s. But it continued to levitate thereafter, like the subject of an Indian rope trick. Mercer, a consultancy, says that the median compensation of bosses of big American firms (a different sample from Hay's) rose from $5.2m in 2000 to over $7m in 2001, a year when tumbling share prices cut shareholders' assets by some 12%. (Though, to be fair, performance pay is often paid after some delay, so a close correlation between pay and share price in any given year would be surprising.) The differential between the pay of top executives and their workers has grown. In 1991 the pay of the average American large-company boss was about 140 times that of the average worker; by last year, it was over 500 times, and growing. Last year's 7.2% rise in the average American boss's total compensation is worth over $400,000—nice work, if you can get it. In aggregate, the sums forked out in pay to top American executives are now enormous. According to Lucian Bebchuk of the Harvard Law School and Cornell's Yaniv Grinstein, the top five executives of 1,500 large American companies in 1993-2002 received a total of about $250 billion. The Hay Group reckons that a European chief executive's basic salary is much the same as that of his counterpart across the Atlantic. But variable pay adds only 150% to that, as against 400% in America. And far more of the European's package is in bonuses and free shares linked to the performance of the company relative to its sector or an index, rather than in options which relate rewards solely to the movement of the company's share price. Will American practices spread worldwide? Watson Wyatt, an employeebenefits consultancy, says that American multinationals increasingly are applying a common compensation scheme to all their operations. But Mark Reid, the head of Towers Perrin's UK compensation practice, says that investors in British companies have recently become far more involved in setting executives' pay and are opposed to the globalisation of American norms. The chairman of a big British company's remuneration committee now talks with its 10-15 biggest investors about top-level pay regularly, once or twice a year. "The degree of dialogue has changed enormously," says Mr Reid. Levels of disclosure in Europe too are improving—often from next to nothing. Last month the European Commission recommended that, each year, firms release a breakdown of all the components of their directors' fixed and variable pay. It urged Europeancountries to take suitable measures by the end of June 2006—measures already established in Britain and being gradually adopted in Germany. Germany's Cromme Commission recommended last year that firms publish details of the remuneration of individual board members. To date, they have only been required to release aggregate figures. So far nine out of the 30 companies on the German stockmarket's DAX index have complied. DaimlerChrysler and Porsche say they will hold out for non-disclosure, but the government has threatened to enforce disclosure by law if companies do not do it voluntarily. The issue is now at the forefront of the corporate-governance agenda. In November, CalPERS, America's largest public pension fund, vowed to hold "directors and compensation committees more accountable for their actions." (Its president was forced out soon after.) Last week William Donaldson, the chairman of the Securities and Exchange Commission, told compensation committees to focus more on performance-related pay schemes. The likely introduction of accounting rules that will compel American companies next year (for the first time) to "expense" share options—ie, measure and take into account their cost—will reduce their attraction. That prospect has already persuaded companies such as Microsoft, Cisco Systems and Hewlett-Packard to change the assumptions underlying their option schemes in order to reduce their potential impact on the bottom line. The new rules should not, however, deter companies from trying harder to design compensation schemes that more closely align actual pay with actual performance. Huge pay packets for bosses would be much less controversial if there was evidence they had actually earned them. LOAD-DATE: December 10, 2004 Copyright 2004 The Economist Newspapers Ltd. All Rights Reserved The Economist May 29, 2004 U.S. Edition SECTION: FINANCE & ECONOMICS LENGTH: 743 words HEADLINE: Greed is bad; Spitzer v Grasso DATELINE: New York BODY: Richard Grasso, self-professed "CEO of capitalism", is sued for being too greedy THE symbolism of a case is rarely so perfect: Dick Grasso, who spent eight years atop the New York Stock Exchange (NYSE) as a combined mascot and regulator of the world's biggest companies and investment banks, is being sued for the era's most egregious excess: executive compensation. On May 24th, New York's attorney-general, Eliot Spitzer, filed civil charges against Mr Grasso, demanding the return of at least $100m, slightly more than half of what he may have been eligible to receive in his final years on the job. Characteristically, Mr Grasso said he was worth every penny, demanded an apology and offered vague threats of a counter-suit. A trial now seems inevitable. Joining Mr Grasso as a defendant is Ken Langone, former chairman of the NYSE's compensation committee. Mr Spitzer has already reached settlements with Frank Ashen, former head of the NYSE's human resources team, and Mercer Human Resource Consulting, which had analysed Mr Grasso's pay for the board. Both have admitted providing inaccurate information. Mr Ashen will give $1.3m back to his ex-employer; Mercer will return the fees it charged the exchange in 2003. Also spared from being the direct target of litigation are the members of the NYSE's board (Mr Langone apart), a list that includes many a Wall Street bighitter. A line was drawn, Mr Spitzer said, between those who misled and those who were misled, though everyone in this grubby tale would "live to regret" their involvement. Although the board will not be at the defendant's table, their actions are likely to be closely scrutinised in any trial. Mr Grasso's compensation reflected a "paradigm for misbehaviour" by a board, and a "fundamental breakdown of corporate governance", says Mr Spitzer. The defendants intend to provide voluminous information showing that the board was fully aware of Mr Grasso's pay and therefore, presumably, complicit in his actions. The case against Mr Grasso rests largely on the allegation that his pay package violated New York's Not-for-Profit Corporation Law, which governs the exchange. That law states that executive pay should be "reasonable" and "commensurate with services provided". Mr Grasso's was nothing of the sort, says Mr Spitzer. His salary and bonus for the four years from 1995 were $17.8m; in the following four years they were $80.7m. Mr Grasso benefited from a dizzying array of programmes, including such delights as the Supplemental Executive Retirement Plan and the Supplemental Executive Savings Plan. Perhaps the most damaging allegations concern how Mr Grasso ran the exchange. According to the complaint, he "had the authority unilaterally to select those who served on the Compensation Committee. He also regulated most of them. This conflict allowed Grasso to influence directors who might have wanted to pay him less, and to reward directors who would pay him more." In other words, the bankers on the committee, appointed by Mr Grasso, paid him vast sums, in return for which he helped smooth regulatory problems. The NYSE described in the complaint is controlled by a man willing to trade favours. The most disturbing anecdote concerns a meeting of Wall Street leaders with the then chairman of the Securities and Exchange Commission, Harvey Pitt, in 2001. Questions were raised about tainted research by stock analysts. A response, Mr Pitt reportedly said, should be organised by the exchange and the industry. Mr Grasso, it is alleged, responded by giving the heads of two of the firms that employed the analysts places on the NYSE board, and then pushing through a lucrative new contract for himself. Yet for all this, the case is not clear-cut. Much rests on what is "reasonable" pay. At the NYSE Mr Grasso built market share, and the value of a seat on the exchange tripled. He was also a good lobbyist in Washington. But most of the improvement at the NYSE was due to a raging bull market. Until now, Mr Spitzer's strategy has been to state a case and watch opponents settle rather than suffer damage to their business. But Mr Grasso no longer has a business, and he too is used to people settling on his terms. He has come out fighting, claiming that Mr Spitzer's suit "smacks of politics". (Mr Spitzer has his eye on the governorship of New York.) Mr Grasso seems to be betting that, however distasteful a jury finds his compensation, it will find the alternatives worse. GRAPHIC: Spitzer: the barbarian at the gate LOAD-DATE: May 28, 2004 The Economist October 25, 2003 U.S. Edition Copyright 2003 The Economist Newspaper Ltd. All rights reserved The Economist October 25, 2003 U.S. Edition SECTION: SURVEY LENGTH: 2290 words HEADLINE: Coming and going BODY: FINDING the right person to lead a big company is as important, in terms of its effects on human lives, as choosing the right leader for a small country. Yet the decision often seems to be taken in a curiously random way, and to judge by the brevity of many new chief executives' term of office, boards find it extremely hard to get right. Many companies still think about succession later than they should. But they are getting better: a survey of American boards by Korn/Ferry, a consultancy, found that this year 77% had some sort of succession-planning process in place, up from 33% two years ago. And all too often, the chief executive still dominates the search for his own successor, although again things are improving, and boards are playing an increasing part. So they should: picking a new boss is by far their most important job. They tend to want to look at external candidates, even if they have an internal one in mind. And when things go wrong at a company, boards frequently bring in an outsider, often under pressure from institutional investors to pick a fresh face unconnected with past problems. Search companies, too, generally have an incentive to encourage an outside choice because it will earn them bigger fees. Overall, though, most chief executives are internal appointments. Of all the CEOs of the current Fortune 100 companies, fewer than ten have been appointed from outside. That makes sense. Not only does an internal candidate usually cost much less, but a well-run company should anyway have a bank of potential leaders to choose from, and good succession planning allows everyone to watch the hopefuls' performance in several key jobs. In addition, argues Sir Terry Leahy, the chief executive of Tesco, Britain's most successful grocery business, an internal appointment gives a candidate time to prepare. He knew two years in advance that he would be the next boss. "You're actually laying the foundations before you get the job," he recalls. He argues, too, that internal appointments make it easier for businesses to withstand hard times: the top people have been through past downturns, and "it burns into the memory." On the other hand, boards sometimes judge inside candidates more harshly than outsiders. Anne Mulcahy, the capable CEO of Xerox, was initially passed over in favour of Richard Thoman, a protege of IBM's Lou Gerstner. And in a company with a strong culture, observes Sir Terry, a danger with internal appointments is that "people may be so in awe of the past that they can't make big changes." Marks & Spencer, once Britain's most famous retailer, almost vanished into this trap. For family firms, the decision whether to recruit a new leader from within the family or to pick a professional manager from inside or outside the firm is often a highly emotive issue. No family can rely on breeding high-quality executives with every passing generation (for proof, see the fate of Chris Galvin at Motorola), and a professional manager who runs a firm for a group of family shareholders may have to act as therapist or referee as well as corporate boss. But when it works, a new chief executive can enjoy an even longer period of preparation than Mr Leahy's. Jeffrey Swartz, the third-generation boss of Timberland, a maker of outdoor clothing, notes that his third child is the one who shows most interest in the business. He plans to send the ten-year-old off with his grandfather to visit factories and see how shoes are made. The perils of a new face Outside appointments to the top job are most likely when a company is in a mess. Larry Johnston, who two years ago became CEO of Albertsons, America's second-largest supermarket retailer, found a company that had lost its way after a huge merger two years earlier. "The company was in turmoil," he recalls. Mr Johnston had learned in the course of a long career at GE that "if you don't do it in the first 100 days, you don't work here any more." He shoved through difficult changes at high speed, arguing that many of them should have been made straight after the merger. He slaughtered sacred cows: "A lot of things are very emotional, and I try to keep the emotion out of it." But even the ferociously energetic and unemotional Mr Johnston took no chances: he insisted on a ten-year contract before he would take the Albertsons job. "These are big ships to turn," he says. Newcomers lack one of the key advantages of the insider: a network of loyalists in the company who can help them lead. An outsider has to build such a network very quickly and may pick the wrong people. It generally takes two to two-and-a-half years for a new senior manager to get used to new colleagues, a new culture and new ways of doing things and truly take charge. But markets are reluctant to give chief executives even that long. BursonMarsteller's recent study of business influencers asked how long they thought it took to turn a company around; the answer was an average of a mere 22 months. A chief executive who is perceived to be failing may be quickly dumped. A study of CEO succession in 2002 at 2,500 big publicly traded companies around the world by Booz Allen Hamilton, a consultancy, found that two out of five of all chief-executive successions that year were "involuntary, performance-related turnover"--or, to put it bluntly, sackings for underachievement. That is a sharp increase on the previous year (see chart 4, previous page), and is spreading rapidly from America to other parts of the world, especially to Japan, where companies have been impressed by the difference Carlos Ghosn has made to the car business of Nissan. Boards and investors seem to be getting ever more trigger-happy, and increasingly unwilling to give a boss the benefit of the doubt. Harvard Business School's Mr Khurana has calculated how much riskier the boss's job has become in America. For the same level of corporate performance, a CEO appointed between 1990 and 1996 was three times more likely to be fired than one appointed before 1980. The Booz Allen figures suggest that the risks at the top have continued to rise since then. In 2000, the median shareholder returns generated by fired chief executives were 13.5% percentage points lower than those produced by bosses who retired voluntarily; in 2001, only 11.9% lower; and last year a mere 6.2%. Moreover, many of those who got the chop were working in industries that had crashed: by far the highest rate of firings was in telecoms. Outside hires are far more likely to be fired than insiders: their average tenure is three years shorter. On the face of it, this seems unfair: in the first half of their term in the job, outsiders deliver returns to shareholders nearly seven percentage points higher than insiders, according to Booz Allen. But in the second half of their term, a time when all chief executives see a slump in shareholder returns, outside hires suffer a bigger setback, lagging insiders by five-and-a-half percentage points. It may be that the initial higher returns are related less to wise policies than to a honeymoon in the markets: the first response to the arrival of a well-regarded corporate star at a wobbly firm is usually a sharp boost to the share price. When it eventually becomes clear that solving the problems will be neither swift nor simple, disillusion sets in. The increasing riskiness of the market for top jobs in public companies helps to explain the absurdly generous terms that incoming bosses demand. A sacked CEO, says Tom Neff, chairman of Spencer Stuart and doyen of America's recruiters of chief executives, "may be literally unemployable". He is extremely unlikely ever to run another public company, although he may be able to "hang on to a board or two" as a non-executive, or to gain a seat on the board of a couple of unimportant companies. Hardly anyone returns from the dead. No wonder that, according to Mr Neff's colleague, Dennis Carey, it generally takes a 30% rise in compensation to persuade a senior executive to make a move. "Wall Street remembers failure," he says. But the risk cuts both ways. For a company, hiring from outside means upping the stakes--which is why venture-capital companies are more willing to do it. No wonder Mr Collins found that exceptional companies were disproportionately likely to appoint a "quiet, stoic, workmanlike" insider rather than acquire a charismatic outsider. "Charisma is a leadership liability," he insists. "You can compensate for it, but compensate you must." For companies determined to hire from outside, there are three ways to play safe--perhaps four. First, counsels Mr Collins, look at companies that the candidate has run in the past. How well did they do after he left? Anyone can puff up short-term returns, but sometimes the successor has to foot the bill. Second, look at the track record of the search firm. If people it has recommended to other companies have been disproportionately prone to losing their jobs, avoid it. Anna Mann, co-founder of Whitehead Mann and the eminence blonde of British headhunting, has tended to bring to boards not charismatic superstars but almost unknown candidates, often from abroad. Her recommendations have included Luc Vandevelde at Marks & Spencer, Francisco Caio at Cable & Wireless and Ben Verwaayen at British Telecom. "It requires a lot of confidence for boards to appoint someone on credentials and merit rather than name," she admits. But British boards, she says, are more willing than American ones to ignore the "wow" factor. Third, pick someone from the same or at least a similar industry. Considerable research suggests that at least part of an individual boss's performance depends on context: the industry, the company, the culture in which he is used to operating. In that sense, corporate bosses are like star analysts on Wall Street: work by Boris Groysberg and Ashish Nanda of Harvard Business School suggests that on average such analysts' performance declines when they change firms. The GE talent machine And if all else fails, pick a senior executive from GE. The company is easily the world's best machine for churning out corporate talent. "There's reason to believe that they are a better training ground than we are," says Harvard Business School's Mr Nohria, adding hastily, "though our cumulative record is better." With Mr Groysberg, he has been conducting a study of what happened when a company hired one of the bevy of GE executives who left during Mr Welch's tenure or after failing to become his successor (see table 5, next page). The effect on a company's share price is remarkable. On average, the stockmarket reaction to the hiring announcement is a gain of about $1.3 billion for the hiring firm, but no change in GE's share price. Traders seem to believe GE is so crammed with good leaders that it can afford to lose a few. Overall, the study found that the moves by 19 GE stars immediately added an astonishing $24.5 billion to the share prices of the companies that hired them. But there is better to come. Like Mr Johnston at Albertsons, GE executives tended to join severely underperforming firms. By the time they arrived, the companies' total shareholder returns over the previous year had been on average 14.5% worse than the performance of the market. In contrast, the shares of rival firms in the same industry had outperformed the market by 3.4% over the previous year. On the day the appointments of the men from GE were announced, shares in the firms that hired them jumped by an average of 10.4% (relative to the performance of the market). Even leaving that to one side, they outperformed the market by 3.1% over the first year and by 15% over the first three years. Their competitors' shares beat the market by more in the first year--5.3%--but by only 7% over the first three years. A year after the people from GE started their new jobs, 11 of the 19 companies they joined were already outperforming their competitors and the overall market. Seven of the 19 had acquired their new boss too recently to look at a longer record. However, three years on, six out of the remaining 12 were outperforming rivals; and seven out of 12 were doing better than the market. Why do GE people do so well, even in industries with which they are unfamiliar? The answer seems to be that GE's top brass spend their lives darting from one sector to another, completely different one, to learn the skills of managing against quite different backgrounds. Jeffrey Immelt, who took over from Mr Welch, had managed in three quite different businesses: plastics, where marketing is central; appliances, where costs are paramount; and medical systems, a global high-tech business. Christopher Bartlett, another Harvard Business School academic who is studying GE's approach, explains that the company began to build the capacity to train future CEOs when Mr Cordiner was chief executive in 1958-63. As he split the company into many decentralised divisions, he saw the need to breed people who could run them. Besides founding Crotonville, he set up the process for reviewing and developing people that GE uses to this day. His successor, Fred Borch, set up a central team with the task of developing and cataloguing the company's top talent, to prevent divisional bosses from hoarding it. Mr Welch linked the whole structure to pay incentives for good performance. The argument against conglomerates such as GE is that financial markets are better at allocating financial capital than managers. "But what if the scarcest resource is human capital?" asks Mr Bartlett. "That is something GE allocates better than the market could." GRAPHIC: The turnover of top bosses has risen alarmingly LOAD-DATE: October 24, 2003 The Economist April 12, 2003 U.S. Edition Copyright 2003 The Economist Newspaper Ltd. All rights reserved The Economist April 12, 2003 U.S. Edition SECTION: BUSINESS LENGTH: 1009 words HEADLINE: Corporate Governance Mom BODY: IN A recent speech, Nell Minow told a story that sums up her two careers. She once wrote an online advice column, as the "Movie Mom". One parent wrote to say, "My two-and-a-half- year old knows how to work the VCR. Even when I tell her not to, she still does. What should I do?" Ms Minow replied sternly, "Someone has to be the grown-up, and you lose...If you can't make the rules in your house, you're going to have a much bigger problem than videos." That day, she went on, she had come across an employment contract giving a chief executive below-market-price options worth $20m, plus free first-class travel for his family, mother included, to visit him each month. Global Crossing's contract was so "shockingly terrible" that it was like getting a letter from the board saying "Dear Corporate Governance Mom, I tell the CEO that pay and performance should be linked, but he says no. What should I do?" And she wrote back, "Someone has to be the grown-up, and you lose..." This is a good time to be a corporate moralist. When she is not reviewing films for Yahoo!, Ms Minow's stock-in-trade is pointing out bad behaviour in the boardroom. Sharp, articulate and angry, she deplores the greed of chief executives and the spineless response of compensation committees, as editor of The Corporate Library, an online database of company information. Some of the reforms she has supported may soon become stockmarket listing rules. Does she see this as a moment of triumph? Not yet. Even at the scandal-ridden companies of the past year, the clean-up team does not always seem to have learnt lessons, she points out. Tyco, for instance, has made some governance reforms, but it has refused to replace the audit firm that failed to uncover massive abuses by its former chief executive or to give up its Bermuda domicile, which insulates it from shareholder litigation and so genuine accountability. At WorldCom, where Michael Capellas was brought in to clean up the mess left by Bernie Ebbers, the bankruptcy court vetoed his proposed compensation package as "grossly excessive". One test will be what happens to executive compensation. If governance has improved, surely bosses' pay should mirror performance--and thus, like share prices and profits, be lower on average this year. In fact, an analysis by the Investor Responsibility Research Centre of the 2002 packages of 180 chief executives (none of them new recruits) from the 1,500 largest S&P companies finds that the median salary rose by 9%, the median cash bonus by 24% and the median value of awards of restricted stock by almost 20% over 2001 levels. The median number of share options granted rose by 7.5%, and both the value of options held and the median value of options exercised held steady. True, these results mainly reflect policies set at the start of 2002, before public outrage against corporate excesses really got going. But there are ominous signs: at Sprint, the board is buying Gary Forsee from BellSouth for $14.5m in restricted stock and a guaranteed bonus--"my favourite oxymoron," says Ms Minow, who reckons that boards still pay bosses big rewards with little regard for performance. "The less variability the candidate is willing to take on in the pay package, the less suitable he is for the job, especially in a turnaround situation," she says. Boards are bad at saying no to chief executives, who in effect set their own pay. "The overwhelming advantage the CEO has in selecting 'his' directors" remains a formidable obstacle. Where are the shareholders? Still, there are hopeful signs. There will, she thinks, be more turnover in the boardroom in the next year than in the past ten--and "the new crowd will do better, or at least if they don't, they won't last long." The Sarbanes-Oxley act does not alter much, she argues, but the listing rules that the New York Stock Exchange is proposing may do. The requirement that directors meet regularly without the presence of the chief executive will be immensely beneficial. She is also keen on a new Securities and Exchange Commission rule that will eventually require the disclosure of money managers' proxy votes and voting policies. But government has limited power to bring about governance change. The answer, argues Ms Minow, lies in the market: the government's job ought to be to remove obstacles that prevent the market from working and stop shareholders exercising their power. Such a view is not surprising, given her background: she has worked since 1986 with Bob Monks, one of America's best-known champions of better corporate governance, setting up Institutional Shareholder Services, which advises big institutions on casting proxy votes. The Corporate Library has built up a wealth of data on executive pay and contracts, and a database of the myriad ways in which directors are connected, rather than independent. It is now establishing a rating system for good governance, to be launched soon, on the theory that directors will care about the stigma of a bad grade. Maybe they will. Certainly, shareholders are more assertive at this year's annual meetings than they have been for a long time. Taking the lead, as ever, is CalPERS, California's state pension fund, which is urging General Electric's shareholders to demand that its executives' share options be performancerelated. Shell's shareholders have threatened a revolt over boardroom pay. Shareholders at Hewlett-Packard's annual meeting kicked up a stink about a plan for generous severance packages for senior executives. And some technology companies are restricting the use of share options, in response to grumbles from investors. Yet the worry is that, even after all the corporate scandals, so few shareholder resolutions are likely to succeed. Too many shareholders are content to let bosses remain largely unaccountable--the investing equivalent of leaving the kids in front of the TV while you go to the pub. If only more shareholders shared Ms Minow's robust approach to corporate parenting. GRAPHIC: Nell Minow thinks that America's bosses still need better parenting LOAD-DATE: April 11, 2003