CLUSTER
Health Science Education
COURSE
Phlebotomy Technician
WEVIS CODE
0825
Course Description: Upon successful completion of this course, students will master competencies consistent
with entry-level career responsibilities in the area of Phlebotomy Technician. Course components will include
legal and ethical responsibilities, infection control and safety practices, communications, teamwork, technical
skills and procedures related to the performance of phlebotomy.
SKILL SETS
Academic Foundations/ Phlebotomy Technician
Communications/Phlebotomy Technician
Legal Responsibilities/Phlebotomy Technician
Ethics/Phlebotomy Technician
Safety Practices/Phlebotomy Technician
Teamwork/Phlebotomy Technician
Technical Skills/Phlebotomy Technician
Information Technology Applications/Phlebotomy Technician
Clinical Application/Phlebotomy Technician
Phlebotomy Technician
WVEIS 0825
* Foundations of Health Science (0711) and Advanced Principles of Health Science (0715) provide the
introductory core for all Health Science Concentrations and require a minimum course completion score of 80%
in order to advance to Phlebotomy Technician (0825).
Skill Set
Knowledge Objectives
Academic Foundation/Phlebotomy Technician
Students will demonstrate knowledge of
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Performance Objectives
human structure and function.
diseases and disorders.
medical mathematics.
Students will
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Skill Set
Knowledge Objectives
describe and define major body systems with emphasis on the circulatory
system.
 list and describe the main superficial veins used in performing venipuncture.
 identify appropriate sites for capillary/venipuncture and name/find the most
desirable one(s).
 describe the function of the following blood components: erythrocytes,
thrombocytes, leukocytes, plasma, and serum.
 apply mathematical computations related to healthcare procedures (metric and
household, conversions and measurements).
 analyze diagrams, charts, graphs, and tables to interpret healthcare results.
 record time using the 24-hour clock.
Communications/Phlebotomy Technician
Students will demonstrate knowledge of
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Performance Objectives
concepts of effective communication.
discuss phlebotomy in relation to the health care setting.
medical terminology.
Students will
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report subjective and objective information.
use roots, prefixes, and suffixes to communicate information.
use medical abbreviations to communicate information.
list, classify and discuss various departments and services within the health
care setting in which the phlebotomist must interact with to obtain laboratory
specimens from patients.
identify the major departments/sections with the clinical laboratory, the major
types of procedures run in each department/section, and their specimen
requirements.
describe roles of the major classifications of clinical laboratory personnel (i.e.,
pathologist, chief/administrative technologist, CLS, MT, phlebotomist, etc.).
Skill Set
Knowledge Objectives
Performance Objectives
Legal Responsibilities/Phlebotomy Technician
Students will demonstrate knowledge of
 legal practices.
Students will
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Skill Set
Knowledge Objectives
Performance Objectives
apply procedures for accurate documentation and record keeping.
apply standards for Health Insurance Portability and Accountability Act
(HIPAA).
 summarize the Patient’s Bill of Rights.
 describe and demonstrate an understanding of informed consent.
Ethics/Phlebotomy Technician
Students will demonstrate knowledge of
 ethical boundaries.
 ethical practice.
 cultural, social and ethnic diversity.
Students will
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Skill Set
Knowledge Objectives
differentiate between ethical and legal issues impacting healthcare.
recognize ethical issues and their implications related to healthcare.
apply procedures for reporting activities and behaviors that affect the health,
safety, and welfare of others.
 understand religious and cultural values as they impact healthcare.
 demonstrate respectful and empathetic treatment of ALL patients/clients
(customer service).
Safety Practices/Phlebotomy Technician
Students will demonstrate knowledge of
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Performance Objectives
infection control.
personal safety.
environmental safety.
common safety hazards.
emergency procedures and protocols.
Students will
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apply personal safety procedures based on Occupational Safety and Health
Administration (OSHA) and Centers for Disease Control (CDC) regulations.
apply skills to obtain training or certification in Bloodborne Pathogens:
Preventing Disease Transmission (American Red Cross).
apply principles of body mechanics.
apply safety techniques in the work environment.
comply with safety signs, symbols and labels.
identify hazardous materials.
practice fire safety in a healthcare setting.
practice quality assurance and safety as it relates to phlebotomy
Skill Set
Knowledge Objectives
Performance Objectives
Teamwork/Phlebotomy Technician
Students will demonstrate knowledge of
 health care teams.
 team member participation.
Students will
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Skill Set
Knowledge Objectives
Performance Objectives
describe roles and responsibilities of team members.
apply effective techniques for managing team conflict.
Technical Skills/Phlebotomy Technician
Students will demonstrate knowledge of
 laboratory duties.
 need for accuracy and timeliness.
 documentation related to specimen collection.
 methods for collecting and processing specimens.
Students will
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demonstrate skills and knowledge necessary to perform phlebotomy.
describe the types of patient specimens that are analyzed in the clinical
laboratory, and the phlebotomist's role in collecting and/or transporting these
specimens to the laboratory.
demonstrate knowledge of established protocol for patient and specimen
identification.
recognize a properly completed requisition and apply established protocol for
patient and specimen identification.
discuss/perform appropriate methods for preparing a site for capillary or
venipuncture.
list appropriate antiseptic agents useful in preparing sites for
capillary/venipuncture.
identify and discuss proper use of appropriate types of equipment needed to
collect various clinical laboratory blood specimens by venipuncture.
describe the correct order of draw during capillary and venipuncture.
identify and discuss the proper use of the various types of anticoagulants,
preservatives and gels used in blood collection and the vacuum tube colorcodes for these additives.
discuss/perform methods for facilitating capillary/venipuncture collection.
perform venipuncture by evacuated tube and syringe systems, demonstrating
appropriate use of supplies, proper handling of equipment and specimens and
appropriate patient care.
perform a capillary puncture using appropriate supplies and techniques for
adults, children and neonates.
describe the most common complications associated with capillary and
venipuncture, their causes, prevention and treatment.
describe/perform capillary/venipuncture procedures for disposing of used or
contaminated supplies.
describe/perform appropriate techniques for making a peripheral blood smear
for hematologic evaluation.
describe routine procedures for transporting and processing specimens.
describe the significance of time constraints for specimen collection and
delivery.
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Skill Set
Knowledge Objectives
demonstrate knowledge of accessioning procedures.
aliquot samples for testing.
describe protocol for accepting verbal test orders.
explain the special precautions and types of equipment needed to collect blood
from a neonate.
 identify and discuss proper use of supplies used in collecting microspecimens.
 describe the types of patient's specimens that are analyzed in the clinical
laboratory and the phlebotomist's role in collecting and/or transporting these
specimens to the laboratory.
 describe substances potentially encountered during phlebotomy which can
interfere in analysis of blood constituents.
 define and utilize correct medical terminology and metric measurement needed
for specimen collection.
Information Technology Applications/Phlebotomy Technician
Students will demonstrate knowledge of
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Performance Objectives
Students will
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Skill Set
Knowledge Objectives
utilize current computer hardware and software.
identify records, files and technology applications common to healthcare.
maintain security and confidentiality of electronic patient information adhering
to workplace policies.
Clinical Application/Phlebotomy Technician
Students will demonstrate knowledge of
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Performance Objectives
computer usage as it relates to phlebotomy technician.
phlebotomy technician certification requirements.
workplace skills.
perform Phlebotomy Technician skills in a healthcare facility.
Students will
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prior to clinical assignment demonstrate minimum competence in performing
phlebotomy procedures in a laboratory setting.
perform skills listed and obtained through mastery of theory content.
perfect individual competency in phlebotomy skills.
assist in a department that performs phlebotomy.