10 Steps to Passing the CompTIA A+ Exam By Andre McDearmon Jr., Given at the Discovery Center Chicago IL, 2014 Introduction Hello everyone my name is Andre McDearmon Jr and I am a CompTIA A+ Certified Computer Technician. I have been working in the IT industry for the last 8 years and have owned two retail computer retail locations on the South-side of Chicago. I have profited more than $100,000 in repairing computers. I am an IT consultant and own my own IT Training and Coaching business right now. I am also consulting for Johnson Publishing Company helping the largest African American owned company with their IT needs right now! So life is very busy. But let me tell you I would not have been able to do any of this if I did not have the CompTIA A+ Certification. I passed the CompTIA Exam in 2010 after studying for two years and working full time with a pregnant wife and baby on the way. I was making $9.75 an hour at a Warehouse for a Computer Refurbishing Company on the Northwest Side of Chicago. This Warehouse had no air conditioning and was freezing in the winter and very hot in the summer. I knew that I had to get in to “the IT industry” and went to the CompTIA website after finally making the decision to get certified. After trying to get the Objectives I submitted my info in the “let's send you some info” section. And a company called me in 10 minutes asking me if I was looking to get into the industry and said I can pay them every month for training that I could not find anywhere. I agreed and was in a contract to pay 200 a Month to get old videos of the A+ Exam that was getting renewed in the next 8 Months. No refund for me and $2000 down the drain. I found free videos on the internet and purchased the book to add to all the materials that I already had. But I still needed to take care of my Wife and pay the bills on $9.75 per hour. I knew that after getting this certification my Boss would pay me more. I knew that life would not be a minimal wage nightmare anymore! He would see that I am determined to be the best employee I can be. I know my life would be better once I got this certification. So I knew that I studied my eyes red so I took the Essentials exam and I was so nervous I was still studding while driving which is maybe not the best thing to do! I sat down with all those emotions running wild of how my life would be much better and how I could not fail I would not have the money to replace the cost of this test. I had to eat sandwiches and noodles for the next Month and a half. So I remember waiting after finishing the test and waiting for the results and seeing that I passed! And I knew that the second one would even be easier. Until I sat at the same computer to take the second exam and FAILED! And I took it on my birthday thinking I would celebrate after. My ego was devastated and so was my wallet. But I knew I was half way finished so I studied even more and told my pregnant wife that studying was more important than spending time together(not a smart move) and when I got certified we will have time to spend together. (Yeah I know I was wrong but you have to lie to yourself sometimes) But I passed the second exam and became CompTIA A+ Certified! Right before changes from CompTIA that no longer allowed the A+ Certification to be a lifetime certification to the every three year certification renewal process that they have now! Yeah I know ;-) What is CompTIA? The Computing Technology Industry Association (CompTIA), a non-profit trade association, was created in1982 as the Association of Better Computing Dealers, Inc. (ABCD) by representatives of five microcomputer dealerships. Over the course of a decade, ABCD laid the groundwork for many of CompTIA's initiatives and member benefits. ABCD later changed its name to the Computing Technology Industry Association to reflect the association's evolving role in the computer industry and in the US business landscape at large. The 1990s was a period of growth as the association broadened the scope of its activities to address the needs of the expanding computer industry. Its initiatives increased to include networking, UNIX, imaging, mobile computing, and multimedia arenas. In an effort to monitor and take positions on public policy issues, the association added a full-time Director of Public Policy position. In 2010, CompTIA added a new executive director for a newly named ”Creating IT Futures Foundation, a philanthropic arm that focuses on training and certifying low-income students and adults in IT, as well as returning veterans-and helping connect them with potential employers. CompTIA is a provider of professional certifications for the informational technology (IT) industry. CompTIA chairs and manages the Initiative for Software Choice. CompTIA A+ Certification CompTIA administers its certification exams through Pearson VUE testing centers. In addition to certification, CompTIA also provides corporate membership. In April 2007, CompTIA's "A+", "Network+", and "Security+" certifications became accredited by the American National Standards Institute. In January 2010 this ANSI/ISO approved certifications fundamentally had their conditions changed from lifetime certifications to certifications that will expire every three years. Current certificate holders will still have valid certs for life, but any new certifications earned after December 31, 2010 will expire every three years. A+ certification The CompTIA A+ Logo The A+ certification demonstrates competency as a computer technician. Officially, CompTIA A+ certification is a vendor neutral certification that covers numerous technologies and operating systems from such vendors as Microsoft, Apple Inc., Novell and some of the Linux distributions. The A+ certification exam was developed in 1993. There have been five versions of the A+ exam, the 1993, 2003, 2006, 2009 and 2012 objectives, which are broken down into two separate exams. The 2003 objectives contained the A+ Core Hardware Exam and the A+ Core Operating System Technologies Exam, and were retired on June 30, 2007. The 2006 objectives require that a candidate successfully pass the A+ Essentials and one elective: IT technician, remote support technician, or depot technician. The 2009 certification requires passing two exams: Essentials and Practical Application. The A+ exam is intended for information technology professionals who have the equivalent of 500 hours of hands on experience. The exams are computer based and composed of multiple choice questions, of which there may be more than one correct answer. Over 800,000 people have earned the A+ credential worldwide, to date. Topics of the Essentials/Core examination include IRQs, direct memory access, and practical computer repair, including the installation and repair of hard drives, modems, network cards, CPUs, power supplies, PDAs, and printers. The focus of the exam is not theory, but practice. Sometimes graphics are used in exam questions. Topics included in the Operating Systems Exam include memory management, configuration files, and historical operating environments rather than newer, cutting edge technologies. In September 2006, the CompTIA A+ test was updated so that the test taker must take the CompTIA A+ Essentials (220-601) test along with one of three other tests (220-602, 220603, or 220-604). Each of these elective exams offers candidates the opportunity to specialize their A+ certification to match their desired career path. With the introduction of the 2006 A+ exam, candidates were offered a grace period whereby both the 2003 and 2006 versions were available. From June 2007, the 2003 version of exams was no longer available in the United States. In some countries, the grace period was extended to December 2007. The 2003 version was also extended in cases where the A+ certification exam was included in a course of study. Also, most legacy support questions have been excluded. The existing CompTIA A+ 600 series exams remain relevant and are in use by organizations and educational institutions throughout the world. The regular, nonacademic English version of these exams retired in the U.S. and Canada on February 28, 2010. The educational versions of these exams (JK0-601, JK0-602, JK0-603 and JK0-604), as well as the German, Korean, Arabic, Chinese and Japanese translations of the 220-601 through 220-604 CompTIA A+ exams, remained in the market for use until August 31, 2010. The A+ certification along with Network+ may be used to qualify as an elective for Microsoft's MCSA and MCSE certification. In order to receive CompTIA A+ certification a candidate must pass two exams; each requiring a separate voucher doubling the price listed on the website. The first exam is CompTIA A+ Essentials, exam number 220-801. The CompTIA A+ Essentials examination measures necessary competencies for an entry-level IT professional with the equivalent knowledge of at least 500 hours of hands-on experience in the lab or field. Successful candidates will have the knowledge required to understand the fundamentals of computer technology, networking, and security, and will have the skills required to identify hardware, peripheral, networking, and security components. Successful candidates will understand the basic functionality of the operating system and basic troubleshooting methodology, practice proper safety procedures, and will effectively interact with customers and peers. CompTIA A+ is ISO 17024 Accredited (Personnel Certification Accreditation) and, as such, undergoes regular reviews and updates to the exam objectives. Also, a candidate must pass CompTIA A+ Practical Application, exam number 220-802. The CompTIA A+ Practical Application examination measures necessary competencies for an entry-level IT professional with a working knowledge of practical use of current software and Operating System interface and features. Eighty-six percent of IT hiring managers places a high or medium priority on IT certifications during the job candidate evaluation process, according to a 2011 CompTIA survey. The CompTIA A+ certification is the starting point for a career in IT. The exam covers maintenance of PCs, mobile devices, laptops, operating systems and printers IT professionals with certifications on their resume command better jobs earn higher salaries and have more doors open to new multi-industry opportunities. The average salary for a CompTIA A+ certified tech in 2010 was $50,364, according to a Computer World salary survey. · There are 250,000 open IT jobs in the U.S. · 86% of hirers say IT certifications are a priority · Average CompTIA A+ certified tech salary: $50,364 Demand is high for qualified, knowledgeable IT professionals. In the United States alone, there were more than 250,000 open information technology jobs in January 2013. In a rapidly evolving field like technology, employers can find it difficult to pinpoint the job candidates with the right knowledge and skills to fill these positions In order to receive the CompTIA A+ certification, you must pass two exams. CompTIA A+ 220-801 covers the fundamentals of computer technology, installation and configuration of PCs, laptops and related hardware, and basic networking. CompTIA A+ 220-802 covers the skills required to install and configure PC operating systems, as well as configuring common features (e.g. network connectivity and email) for mobile operating systems Android and Apple iOS Both Exams cost $183 per Exam and there are no refunds if you fail. Trust me! Now that I have given you all the details and info about CompTIA and the A+ Exam now I can give you my 10 steps to CompTIA A+ Certification! Step # 1 Training Now that you have made the leap to get A+ certified you have to train! Either you will train by yourself; or with a group or by going to a school/university. Be sure that you pick what works best for you and how you learn! This is the most important part in this process because you have to stay focused! Step # 2 Schedule the Test The time is now! At least give yourself 30-90 days after your training period is over to thoroughly learn the material! You will be surprised how much information is involved in getting A+ certified. Take the leap of faith and give yourself a date to have all the studying worth something! This is the date that you have selected to take the exam. This is where the rubber will hit the road and determined if you really learned everything. Step # 3 Take a Class Either you will take a training course similar to the one that I teach or you can take a class at your local community college. But this is also in combination with your own training in step one! You still will be training yourself on top of paying for a training course. Please keep that in mind! Step # 4 Grab the Book! I highly recommend the Mike Myers A+ book. CompTIA A+ Certification All-in-One Exam Guide, 8th Edition (Exams 220-801 & 220-802) I also highly recommend this book by David Prowse: CompTIA A+ 220-801 and 220-802 Authorized Exam Cram (6th Edition) I have used both books to study for the CompTIA A+ Exam and I actually teach with the book by David Prowse! Step # 5 SQRRR This step is called Survey, Questions, Read, Recite, and Review. If you remember this from elementary school then the same applies to your studying for the CompTIA A+ Exam! First process in this stage is to Survey. Survey means that instead of reading that think book the first time you just survey or skim the pages and chapters looking for key tidbits! The second process is to then ask yourself questions! Ask why things are the way they are and ask why is this important; what do I need to get away from this information! Third process is to Read the information thoroughly and be concise in how you read! After you have read all the information then you recite that information that you have learned to others! Teach other people what you have learned. Because you will have to know what you’re talking about to teach others! (Hopefully) Then the last process is to Review what you have done and all the notes taken to really understand all the concepts and terms! Step # 6 MNEMONICS This step is really for breaking down complex theories like the 6 step laser printing process. You will need a mnemonic like: Charles Cleaning Could Conditioning Win Writing Delicious Developing Tacos Transferring Friday Fusing Use whatever mnemonic that works for you! This will further your learning curve and further help you retain information! Step # 7 Watch Videos When I was studying for my A+ exam I was watching any and all the videos I could get my hands on! I would recommend the same for you! I recommend watching CBT Nuggets videos the most. CBT Nuggets has a plan right now that costs $99 dollars a Month for unlimited training! Once again this is the best route to go but does cost some $$$. Go to: https://www.cbtnuggets.com/ Free videos that I recommend are Professor Messer. I watched these videos after I paid almost $2000 for training that was out-of-date! These videos are great quality and the best part is that they are FREE! Professor Messer is a great resource for training and learning! You can combine these training videos with self study and pass the CompTIA A+ Exam! Go to: http://www.professormesser.com/ My next recommendation is Eli the Computer Guy. Eli is a great resource with free videos and training videos for your CompTIA A+ Exam. I would also make sure that all the other steps are in place when you’re watching the free videos to compliment your studying. Step # 8 Practice Practice, Practice, Practice! You will need to practice all the time! Practice by using computers that you have lying around in your house! Build a practice lab in your house! These practice labs will help you with “real-world” experience! The more experience that you have the better you will be for real-world work. Practice tests also fall into this step! Use practice tests to gauge where you are to monitor if you have retained info and if you can answer the questions that you think you should know. Practice test help you by learning how to answer questions based of the objectives provided by CompTIA. Test yourself every couple of week’s injunction with training and studying! Step # 9 Study Groups This step is very important! Doing all this studying by yourself you will get a little crazy! Use LinkedIn and Meetups to go and meet with other professionals that are trying to get A+ certified also! You can help and work together to achieve the same goals. You can learn new studying habits and get great career advice from people doing the same things in life! Step # 10 Review II This step combines all the reviews from earlier steps. Review all the Practice tests; review all the notes that you took! After you go through the review compile your own cheat sheet with only the most important concepts that you need to know for the Exam! Take time to review all the documents and quizzes and then also make time to review. Now ideally your date for taking the test is coming up pretty soon! Step # 11 Take the Test This is the day that all the preparation and hard work is going to pay off! The day that will forever change you’re live. Even with all the buildup don’t stress! Remember that this Exam will not kill you do not be too worried that you have a brain fart when you should be focused on the outcome which is passing both exams! Take the first exam and if you’re really confident you can take both on the same day! Knock out both exams in the same day if you can but if not give yourself at least a week before attempting to take the second. If you fail; once again remember that this is not the end of the world and that you can retake the exam. After you take the exam CompTIA will print out if you passed or failed and will tell you what areas you need to go back to review! When I failed the second test I received a print out of what areas I need to restudy and it helped me out a lot! Failure is not a bad thing! Quitting is the bad thing to do; never give up ever! So here are my 10 steps well actually 11 but one step is a reoccurring theme when it comes to studying for the compTIA A+ Exam. Please use this report to help you with your journey to A+ certification and I hope that this report has provided you with some type of value! Comptia A+ Computer Repair Training Course This course is for those that are serious about getting in IT and creating a career in this field. You are making the investment of time and MONEY... My job is here to motivate you and facilitate your path to become the person you want to become. The 20 weeks is a boot-camp style of IT learning with self-motivating lesson plans. After doing research most IT training centers charge an arm and a leg for IT training that lasts for 5 days and the training is done online! All students do not have a chance to actually touch a computer. Labs are done virtually! I don't know about you but I need to touch the actual computers. You are expected to Read and do your homework and also participate in the hands-on portion of the class. If not then don't waste both of our times... And it will show early if you are. I will train my students for 20 weeks with the passion of passing the Exam. When you complete the course you will have a date and time to pick the test and how long you need to study. I will provide all the needed tools and knowledge to get you ready to begin your career as a Computer Technician and get the job and training you need. Questions Please reach me at andre@2ndchancepctechs.com 312-869-2034 Thank you and have a great day!