BS 492 3/6/2016 Business Department CASES IN BUSINESS POLICY SYLLABUS BS 492 Instructor: Gary Kieff Office: AB 56 616-632-2929 Course Homepage http://www.kieff.com/gary/BS492 TF 1:40-2:55 Home: 784-1289 gary@kieff.com Text: STRATEGIC MANAGEMENT Competitiveness and Globalization Concepts Michael A. Hitt, R. Duane Ireland, Robert E. Hoskisson South-Western, 2001 (6th Edition) ISBN: 0-324-01731-6 http://www.swlearning.com/management/hitt/sm6e/sm6e.html Capstone Business Simulation www.capsim.com Register on-line ($39) after receiving the Student Guide. Course Description: A case oriented course focusing on organizational strategy and its implementation through top-level management. Course Objectives: Common to all sections of BS 492, and will be the focus of assessment. That each student will... 1. 2. 3. 4. 5. Determine the economic environment Determine the financial position of the company through an analysis of the financial statements use of ratios etc. Determine the current marketing strategy of the company (products, services, target markets, marketing mixes, competition, etc.) Determine the management philosophy and/or style in place. Define and articulate the problem of the case. Grading: Article Summaries Exam Team Members Evaluation Capstone Assignments (check off) Capstone performance Board Member Report Case Analysis Strategic Audit Worksheet Case Presentation Class Assessment Instructor Assessment Company Analysis (written) (4 @ 20 pt.) 10% 6% (4 @ 20 pt.) 10% 6. Determine appropriate alternatives, with stated strengths and weaknesses, for dealing with the problem (s)/issues in the case. 7. Determine the most appropriate course of action to be taken. 8. Explain how the chosen course of action will be implemented. 9. Write a comprehensive analysis of the case. 10. Give a comprehensive oral presentation of the case to peers. 80 pt. 50 pt. 80 pt. Grading Scale 95% = A 90% = A87% = B+ 84% = B 80% = B- 76% = C+ 74% = C 70% = C- (8 @ 10 pt.) 10% 80 pt. 24% 200 pt. 6 % 50 pt. (4 @ 20 pt.) 10% 80 pt. 6% 50 pt. 6% 50 pt. 12% 100 pt. 820 total pt. Participation: Since exchange is a necessary component of learning, students are expected to attend all class periods, come to class prepared for the discussions, and take an active part in work groups and class discussion. I will do everything to make each class productive, but hope it will be a little fun as well. Let me know if I can help. -1- BS 492 3/6/2016 CASES IN BUSINESS POLICY Calendar Topic Week 1 Jan. 10 13 Introduction What’s a Business For? (handout) 2 17 20 The Strategic Management Process & External Environment Internal Environment & A New Manifesto for Management, Sumantra Ghoshal, Sloan Management Review, 1999 – (ABI Inform database) 3 24 27 Business Level Strategy & Competitive Dynamics Corporate Level Strategy & Strategy, Value, Innovation, and the Knowledge Economy, (One page summary) W. Chan Kim, Sloan Management Review, 1999 – (ABI Inform) 4 31 Take Home Exam. Due – Introduction to Capstone & Rehearsal – Complete Capstone 0 Solo Rehearsal assignment by 9:00am Fri. Review Rehearsal Round – Complete Capstone 1-1 Team Practice Round #1 assignment by Mon. 9:00am Team begin develop & input Practice Round #1 Feb. 5 6 7 8 Mar. 9 3 7 10 Review Practice Round #1 Team meeting & Governance – Capstone 1-2 Situational Analysis by Mon. 9:00am 14 17 Review Practice Round #2 & Situational Analysis Team meeting & Acquisitions – Capstone 1-3 Vision Statement & 1-4 Vision Statement Critique by Mon. 9:00am 21 24 Review Capsim Competition Round #1 – Team Evaluation #1 Team Meeting & International – Capstone 1-5 Outline Your Strategy by Mon. 9:00am 28 3 Review Capsim Competition Round #2 Team meeting & Cooperative – Capstone 1-6 Competencies and Competitive Advantage by Mon. 9:00am Break 6-10 14 17 Chapter 1 2 3 4, 5 6 10 7 8 9 Review Capsim Competition Round #3 – upload by Fri. 9:00am Review Capsim Competition Round #4 – Capstone 1-8 Chose Performance Measures by Mon. 9:00am 10 21 24 Review Capsim Competition Round #5 – upload by Fri. 9:00am - Team Evaluation #2 Review Capsim Competition Round #6 – upload by Fri. 9:00am 11 28 31 Review Capsim Competition Round #7 Team meeting & Structure and Controls 11 Review Capsim Competition Round # 8 – Team Evaluation #3 Board Briefing Presentation Introduction to Case Analysis & Strategic Audit & Leadership 12 12 Apr. 4 7 13 14 15 . May 11 SA Case: Individual Due (takes several hours) 14 Easter Break 18 21 Strategic Stories: How 3M is Rewriting Business Planning, Gordon Shaw et al, Harvard Business Review, 1998 – (handout) Team Meeting - Data Collecion, Analysis & Entrepreneurship 25 28 Case: Presentation #1 Case: Presentation #2 – Team Evaluation #4 5 13 Written Case Analysis Due in my mail box or e-mail -2- BS 492 3/6/2016 DESCRIPTION OF ASSIGNMENTS This course consists of two essential parts – knowing and doing. The "knowing" part of the course involves learning about strategic management and the organization of business enterprises. The readings, lectures, and case discussions are designed to help you understand strategic management concepts. The "doing" part of the course involves a Strategic Case Analysis Presentation and a Business Simulation. The business simulation, called Capstone, provides you with the opportunity to gain hands-on experience in running a business as a member of a top management team. Each team must evaluate situations and make decisions in competing with other management teams for resources and markets. Each team will formulate and implement strategies that integrate production, marketing, R&D, HR, and financial functions within a practical decisionmaking framework. You will be able to experience decision making under conditions of uncertainty, the tradeoffs necessary among different functions, and the impact of decisions on performance within a competitive market. The first four weeks students will focus on learning the Strategic Management process. The focus will be on the readings and text. The remainder of the course students will develop a Strategic Case Analysis Presentation and participate in a computer simulation which will allow you to organize a team and make decisions and see the results. You will be assigned to a team and each team will operate as a company. This will include developing a business strategy and making annual decisions in regard to implementing the plan. ONE PAGE SUMMARIES For specified reading assignments, a one-page summary of the author's key points will be required. The point here is to discuss what the author said, not your opinion, save that for class. I expect these summaries to be clear, concise statements of the important concepts and to be presented in a manner than reflects your understanding of what the author means, not a restatement of what he/she said. EXAM There will be one take home exam consisting of 50 multiple choice and True and False questions covering the text and material presented in class STRATEGIC AUDIT WORKSHEET (SA): Case preparation For the first case identified on the Course Outline in bold type and preceded by SA, each student will read the case and complete the SA (Strategic Audit Worksheet) individually prior to class. For the cases presented by other teams, a Strategic Audit is to be completed prior to the case presentation. TEAM MEMBER EVALUATIONS The first class teams of 4 – 5 will be formed. Theses teams will used to complete the Group Cases, the Capstone Simulation and for collaboration and support for members. Four times during the course, see Course Outline, team members will fill out an evaluation form on each team member’s contribution. STRATEGIC ANALYSIS - CASE PRESENTATION The class will be divided into teams and each team assigned one case to prepare and present to the class. Those not presenting will prepare an SA from the material in the text. The presenting group will need to bring the case up to date. The data in the case is usually at least two years old. When presenting your case be creative, you job is to make us familiar with the company, its current situation, possible strategic alternatives (with advantages and disadvantages) and convince us your alternative is the best. There is no one right way to present a case but the STRATEGIC ANALYSIS WRITTEN ANALYSIS outline, below, is a good generic guide for the presentation as well. The presentations are usually 45 to 60 minutes, followed by questions. The team making the presentation need not turn in a Strategic Audit on the case. The presentations will be assessed by other class members as well as the Instructor (see Case Presentation Assessment form) CAPSTONE SIMULATION: Each student is required to purchase the simulation on-line after the semester begins. It is accessed through www.capsim.com. The cost is $39. Details are provided in the Team Member’s Guide which -3- BS 492 3/6/2016 will be provided to you and the extensive documentation available on the Capsim website which you are encouraged to study in detail. The simulation is administered on the Internet. Capstone is an Internet/PC-based simulation that is designed to give students the opportunity to craft strategies, to make business decisions and to be held accountable for the financial performance of those strategies and decisions. You and your team members will assume the role of the top management team of one of 5 companies in the sensor industry. Over the 8 year time frame of the simulation, your team will encounter a range of strategic issues that will force you to integrate your knowledge of accounting, finance, marketing, operations, and strategic management. Each team manages and analyzes their own Capstone® Company and develops and implements strategic concepts. The management team will make decisions about various aspects of an assigned company's management for a given period of "simulated time". The simulation is played over several simulated years to maximize the firm's objectives. There will be 2 practice rounds and 8 'real' rounds (decisions) in this simulation exercise. BOARD MEMBERS REPORT Each team will present an evaluation of their company’s performance during the simulation (see attachment Board Members Report). CAPSTONE PERFORMANCE Each team will chose the measures on which they would like to their company to be assessed. -4- BS 492 3/6/2016 RESOURCES TEXT: http://www.swlearning.com/management/hitt/sm6e/sm6e.html CAPSIM: www.capsim.com Aquinas Woodhouse Library To access these indexes and databases, you must be an Aquinas College student, faculty or staff member. OffCampus users must follow the off campus access instructions before using these databases. http://www.aquinas.edu/library/data.html#bus : The Aquinas Library online databases. The first one; ABI/Inform contain many business and other publications. (Contains most readings for course) Tutorial http://www.sc.edu/beaufort/library/bones.html : A bare bones tutorial for conducting web searches. (For some strange reason you will need to cut and past the URL, it is not loading with a mouse click) The Spider's Apprentice: A Helpful Guide to Search Engines STRATEGY SEC (EDGAR) US Securities and Exchange Commission U.S. Census Bureau Corporate Governance Wharton School of Business Hoover's.com financial information source Research company financial information online Fortune 500 list Strategy + Business Journal http://bea.gov/ Bureau of Economic analysis http://www.bls.gov Bureau of Labor Statistics http://www.lib.washington.edu/business/bizweb/ University of Washington Library, many items open to all Forecasts 2002: World Future Society Knowledge Management Strategy + Business Journal GOVERNMENT RESOURCES: If the link doesn't work, right click on the highlighted word and copy the url. Use that in your Browser. Government Information Resources Small Business Administration Department of Labor Bureau of Economic Analysis (bea.gov) Federal Bureau of Investigation Federal Trade Commission Home Page Library of Congress NASA Information Services Legislative Information on the Internet U.S. Government Printing Office SEARCH ENGINES: Feel free to use your own favorites Google Profusion.com Yahoo! About Ask.com Ask Jeeves, uses normal English wording -5- BS 492 3/6/2016 COMPANY ANALYSIS: Company Profile - briefly describe the firm. At minimum discuss the industries and markets in which the firm competes. Clearly and succinctly gives background, current situation, and information required to understand the analysis that follows. Industries and markets Environmental Analysis (External & Internal, include financials) - describe and analyze the firm’s General, Task/Industry and Internal Environment. You will have to do research on the industry in order to do this analysis. Evaluate both the present profitability and future potential of the industry. To support your assertions about current profitability, use Porter's methodology and refer to an analysis of key industry norms and financial indicators. When discussing the macro environment, threats and opportunities remember we are looking for trends outside the company. Ending with a good solid SWOT. General Trends identified Industry clearly defined - Sufficient Industry and Competitor analysis and data on trends and financial/interpretation reasonable Identification and analysis of significant forces - supporting evidence Rivalry Entry Barriers Buyer Power Supplier Power Substitutes Opportunities identified and reasons clearly argued Threats identified and reasons clearly argued Verifiable evidence supporting arguments consistently provided Internal Strengths identified - reasons clearly and correctly argued Weakness identified - reasons clearly and correctly argued Analysis of Corporate Strategy - describe and categorize the type of corporate strategy (e.g., vertically integrated global firm) the firm is following and whether this is driven by strategic motives (to improve the performance of the core business) or financial considerations (to spread risk). Often organizations make multiple decisions about the strategic direction of the firm at a corporate level. If your firm is doing this, you will want to assess whether there appears to be a coherent plan unifying all of these decisions. If there is a unifying plan at the corporate level, explain what the organization is trying to do. If not, you may want to concentrate on the one or two corporate moves that you believe are most significant to the firm's survival. Assess your company's critical strengths and weaknesses using either the concept of core competency or Porter's value chain approach. Analyze this strategy in light of your SWOT analysis. Description is specific and well documented Categorization appears reasonable Reasons for categorization clearly stated Motive for strategy (financial/strategic) adequately described and argued Analysis Of Business (Competitive) Strategy - describe and categorize the type of business strategy (e.g., overall cost leadership, focused differentiation in a single niche, etc.) the firm is following in its core industry, then analyze how well it addresses environmental issues while capitalizing on the firm's strengths and avoiding its weaknesses. Strategic Recommendations - Based upon your previous analysis, what recommendations would you make to improve your organization's ability to gain competitive advantage? Justify your ideas. State at least three recommendations with a full discussion of the advantages and disadvantages of each. Select one and support it. Reasonably follows from previous analysis Persuasively argued. General Analysis – Persuasively argues how well strategy: deals with industry forces takes advantages of opportunity takes advantage of strengths avoids weakness avoids threats -6- BS 492 3/6/2016 CASE PRESENTATION Group ____________ Date ____________ Please rate each question from 1-10, 10 being the best. 1. Presentation of relevant facts ______ 2. Current mission, goals and strategies ______ 3. Strategic Factors ______ 4. Alternatives - advantages/disadvantages ______ 5. Strength of recommendation ______ 6. Implementation policies ______ 7. Anticipated Questions ______ 8. Organization/flow ______ 9. Lively/interesting ______ 10. Know what they are talking about ______ Overall, I would grade the team's presentation as: C or lower ____ B-____ B____ B+____ A-____ A____ Comments Content Presentation -7- BS 492 3/6/2016 BOARD MEMBERS REPORT Develop a Presentation to debrief the Board Market Analysis (included but not limited to the following) Describe the market (beginning—end) What happened? How did it develop Competitors Strategy Current Status Who were you strongest competitors and why? Company Analysis (included but not limited to the following) Strategy Which market segment you emphasized How did your strategy develop, any changes Analyze performance over the last 8 yrs. (this is probably the longest section) Products Market Segments Capacity Costs Finance Ratios Strategy for the next four years. What changes would you make? Products Market Segments Capacity Costs Finance Ratios What we learned About managing a company? What we would do differently? Group Process/Critical Incidents? -8-