St. Joseph’s University Fall, 1999 Business Policy MGT 6015.326 MGT 6015 is the capstone course in your graduate study of Business and Administration. Class Time: Thursday 6:30 - 9:10 Instructor: Claire A. Simmers, Ph.D. Office: Mandeville Hall, Room 263 - St. Joseph’s University Office Hours: SJU campus: Mon/Wed: 12-12:30 TuTh 10-11:15 Ursinus: Thu: 6:00-6:30 Additional Hours by prior arrangement E-mail: simmers@sju.edu Web Page: http://www.sju.edu/~simmers/ Course Info: http://www.sju.edu:81/MGT_6015_326 Simulation: http://www.capsim.com Phones: MAN 263: 660-1106; Mgt Dept: 660-1630; Mgt Dept. FAX: 660-1229; (H): 269-2931 (NOTE: all are 610 area code) COURSE OBJECTIVES To deepen your understanding of strategic frameworks facilitating learning between theory and practice. To strengthen your research, analysis, forecasting, and decision making abilities. To enhance your ability to view the organization as a system of inter-related processes. To provide you with an opportunity to integrate functional knowledge and skills. To emphasize the importance of results that are generated from your thoughtful insights and actions. To challenge your verbal, graphic, written, and electronic media communication skills. To enhance your interpersonal abilities by interacting as a team in an organizational-like setting. COURSE EMPHASES Development of strategic thinking: Analysis -- Decision -- Results Communication -- Creativity -- Innovation -- Future Orientation The roles and functions of a strategic manager: Enhancement of comprehension, communication, team, and leading skills. External Analysis: Past - Present - Future analysis of: -Economic Forces -Social/Demographic Forces -Political/Legal Forces -Technological Forces Past - Present - Future data on: -Industry and segments -Competitive Forces Internal Organizational Analysis: Assessment of organizational functions and competencies The process of strategy formulation, implementation, and control Issues of interdependencies and integration of knowledge. Competing in the 21st Century Globalization eBusiness Organizational Learning 1 St. Joseph’s University Fall, 1999 Business Policy MGT 6015.326 2 COURSE MATERIALS Required Readings: 1. CAPSTONE; Team Member Guide ‘99. Registration on http://www.capsim.com Cost = $39.00 2. Other readings as assigned throughout the semester. Optional Readings: Wall Street Journal, New York Times, Business Week, Fortune, Forbes, etc. COURSE EXPECTATIONS *Attendance and active participation (discussing and listening) in class. If you find you will miss more than 2 classes, please see me. *Any written assignments must be neatly typed, not exceeding specified page limits. *On time submission of assignments. *Adherence to the SJU Academic Honesty Policy. COURSE PROCEDURE Most strategic decisions, especially crucial ones, are made after consultation with key executives, colleagues, and stakeholders in an atmosphere of committee deliberations and discussion. To simulate this procedure, each student has the opportunity to select his/her own team. Teams will be formed and will be as cross functional as the class roster allows. Team management is as important as team task accomplishment. Consequentially, your team is required to submit a team contract the second class; suggested issues to include will be discussed. Team work is an important aspect of this course. Students who, for personal or job-related reasons, are unable to work in teams are advised to consider this factor carefully before taking this course. Keep in mind that the course involves a considerable number of team meetings and that teams hold most of their meetings outside of the classroom. Information technology skills are required. You’ll need access to information technology, including the Internet. If you don’t have a comfort with the technology, that’s all right, this course will enhance your skills. GRADING TEAM: 1. Performance in simulation 2. Situation Analysis using the simulation Part 1 Part 2 3. Capstone Formal Briefing INDIVIDUAL: 1. Individual Case Grade breakdown 100.00 – 95.00 94.99 – 90.00 89.99 – 86.00 85.99 – 80.00 79.99 – 70.00 below 69.99 A AB+ B C F 50pts. 05pts 05pts 10pts 30pts 100pts St. Joseph’s University Fall, 1999 Business Policy MGT 6015.326 3 COURSE REQUIREMENT DETAILS TEAM: Business simulation: CAPSTONE – 70 pts. http://www.capsim.com. The Business simulation CAPSTONE effort is divided into three (3) parts: Part 1. Performance in simulation (50pts). Each team has to manage and analyze their own CAPSTONE company and has to develop and implement strategic concepts. Your management team will make decisions about various aspects for a given period of “simulated time”. It is expected that all management teams meet regularly in person and electronically to analyze the strategic position of the company, discuss the issues, problems, etc, and make decisions for the next “year”. The results for each company are returned every week to the corresponding team for analysis and discussion. I start with the assumption that everyone is going to give at least a reasonable effort. Therefore everyone starts with a “B” for the capstone simulation. Reasonable effort is defined as: 1. Preparation and participation in team activities inside class. 2. Being a functional team member as evaluated by peer evaluation (format available in the simulation). The objective of the confidential peer evaluation is to remind all team members that identical grades are not guaranteed. I will accept team evaluations at face value but will use my own discretion in judging the objectivity of the evaluations and each individual performance. I will be reviewing individual contributions. If significant problems surface there may be further questions asked of the team. 3. Evaluation of the effectiveness of the simulated company (evaluation questions will be provided). 4. Electronic threaded discussion participation Answer two questions and respond to two responses from others in the class/team. If, based on the above, you do not give a reasonable effort in the simulation, your grade could drop for this portion of your grade. To be considered for a higher grade than “B” (i.e. “B+”, “A-“ or “A”) you have the following opportunities. OPTION 1: POSITION PAPER on one set of macro environmental factors (economic, socio/demographic/cultural/, political/legal, or technological) with attention to global issues and forecasts (using numbers). Choose the set of factors most influential on, or of interest to, your current career/position/job/organization. Length: 10 typed pages (excluding references). OPTION 2: ACTION PLAN on a current strategic issue. Review a current strategic issue being discussed in the popular press and present a detailed action plan for addressing that issue from the perspective of the top management. Length: 10 typed pages (excluding references). If you have met the criteria for a B (as listed above), your grade on this portion will reflect the grade you earn on the grade enhancing option. If you receive less than a “B” on the simulation performance, you are not eligible for grade enhancing. Grade on performance C/F B B B B B Grade on Position Paper or Action Plan no option available none submitted B or less B+ AA Grade for simulation C/F B B B+ AA (50%) St. Joseph’s University Fall, 1999 Business Policy MGT 6015.326 Part 2. Situation Analysis using the simulation (10pts total) Part 1 – due before Round 1 Based on Chapter 4 in the Capstone Team Member Guide Provide the following: 1. A perceptual map 2. Demand Analysis 3. Capacity Analysis 4. Margin Analysis 5. Consumer Report 6. Analysis of the above reports (1-2 pages) 7. Written mission for your company 8. Quantitative long term objectives in 7 areas Worksheet will be given to you Part 2 – revision/restatement of above reports, Adding a competitive assessment 4 05pts 05pts Part 3. Capstone Formal Briefing- (10pts) Each team is to prepare a briefing on the CAPSTONE simulation. Briefings are to be no more than 30 minutes and this time limit will be strictly enforced. Power point (or similar presentation software) is required. Each team member needs to present. Details will be discussed in class. Submit copy of briefing via email (simmers@sju.edu) as an attachment before your briefing. INDIVIDUAL: 30pts Four (4) page maximum, individually written case analysis that must include: 1. YOUR mission for the future of the organization. 2. YOUR future three (3) year objectives for the organization. 3. YOUR analysis and quantitative forecast of industry/segments and company. 4. YOUR strategic decisions, i.e., actions, with results, to accomplish objectives. 5. A three (3) year pro forma income statement (this is the fourth page). NOTE: CASE is instructor assigned and is not based on a published case. CRITERIA FOR EVALUATING ASSIGNMENTS The following criteria will be used to evaluate your assignments: 1. Evidence of higher level organization and presentation: presenting arguments and evidence, logically developing conclusions that are consistent with arguments and evidence that you present, focusing on key points and not throwing in lots of facts that do not hang together, finding data, organizing it to provide information that is used to make decisions grammatical accuracy, punctuation, spelling, and professional appearance. 2. Your ability to adequately express your grasp of the major concepts. In other words, your ability to demonstrate your understanding of the strategic management concepts and skills covered in class and in the text as appropriate guidelines for each assignment. 3. Your attention to academic integrity I AM AVAILABLE FOR INDIVIDUAL/TEAM DISCUSSION Please, let’s talk about either individual or team issues St. Joseph’s University Fall, 1999 Business Policy MGT 6015.326 5 COURSE OUTLINE 1. 09/02 Introduction -Team Formation -Introduction to CAPSTONE simulation 2. 09/09 What is…? --Team Contract Due --Register at http://www.capsim.com --Team Member Guide 3. 09/16 Internal Assessment: Value Creation Situation Analysis – Part 1 due 4. 09/23 Internal Assessment: Functions, value chain, competencies/resources Debrief Round 1. Round 2 decisions due by: 9:00am, Wed, 09/29 5. 09/30 External Assessment: -Competitive Analysis -Industry Analysis External Assessment: Macro-Environmental Forces and: eBusiness Globalization Debrief Round 2. Round 3 decisions due by: 9:00am, Wed. 10/06 Strategic Analysis and Choice: Directional and Adaptive Strategies Strategic Analysis and Choice: Market-entry and Positioning strategies Debrief Round 4. Round 5 decisions due by: 9:00am, Wed. 10/20 Implementation: -Learning and unlearning -Operational Strategies Evaluation and Control Debrief Round 6. Round 7 decisions due by: 9:00am, Wed. 11/03 6. 10/07 7. 10/14 8. 10/21 9. 10/28 10. 11/04 Round 1 decisions due by: 9:00am, Wed, 09/22 Debrief Round 3. Round 4 decisions due by: 9:00am, Wed. 10/13 Situation Analysis – Part 2 due Debrief Round 5. Round 6 decisions due by: 9:00am, Wed. 10/27 Debrief Round 7. Round 8 decisions due by: 9:00am, Wed. 11/17 Optional Potential Grade Enhancer Paper due 11. 11/18 Leadership Corporate Governance Debrief Round 8 12. 12/02 Capstone Simulation Briefings Individual Case Analysis due 13. 12/09 Capstone Simulation Briefings Discussion of Individual Case Peer Evaluations Due Electronically NOTES: I reserve the right to modify the schedule if conditions warrant. Listen/Watch for inclement weather changes