To request assistance from a Vendor Master Analyst: VMA4@freescale.com To contact the AP helpline: RC993C@freescale.com Insight to Freescale AP Payment cycle – .................................................................................................. 1 Customer Service Line – Payment Inquiries .................................................................. 1 Invoice Components ............................................................................................. 1 My invoice was short paid by the… ............................................................................ 2 Letter of Credit .................................................................................................. 2 My vendor information has changed, where do I send my ................................................. 2 Name changes? ................................................................................................ 2 Address changes? .............................................................................................. 2 Banking changes? .............................................................................................. 2 Remittance changes? ......................................................................................... 3 Different types of PO’s and where/when to send invoices ................................................ 3 ERS - Pay-from-Receipt (for tangible items): ................................................................ 3 Payment Terms................................................................................................... 3 Breakdown of our Remittance Advice ........................................................................ 4 Payment cycle – Payments are made on a weekly basis on Saturday. If the Due date falls on Sat - Fri; the payment will be made on the next payment run (Sat), (Example if the Due date is Wed the 20 th, payment will be made on Sat the 23rd). Electronic funds transfer should be in the supplier’s bank on following Tuesday. (International payments – Thursday) Customer Service Line – Payment Inquiries For any payment inquiries you may send an email to our customer service line at RC993C@Freescale.com. The service line is designed to research past due problem invoices and to aid our vendors with payment questions. To facilitate that our resources be properly allocated please be sure that your emails are properly directed. Please send the relevant data (i.e. PO, payment #, payment date, company name, and brief issue description) with each inquiry to the Service line. Invoice Components All invoices must have the following: Invoice date PO Total Description of services/product Return Address Vendor Name My invoice was short paid by the… Tax amount, who do I contact? Marsha Tippin (480) 814-3034 Freight amount, who do I contact? http://www.freescale.com/files/shared/doc/sps_routing_guides/SPSROUTINGGUIDEUS.pdf Other Freescale does not pay: late fees, taxes (if PO coded non-taxable), restocking or finances charges, or balance forwards. For concerns of this matter please contact our service line. RC993C@Freescale.com Letter of Credit I need a letter of credit from Freescale Semiconductor. www.freescale.com/files/vendor/AMERICAS_CREDIT_LETTER.doc My vendor information has changed, where do I send my - Please note that this information must be received on company letterhead Name changes? Send a letter of acquisition to FMV005@freescale.com and they will send you the appropriate forms to fill out Address changes? Send the following information to vma1@freescale.com Vendor name (& dba if applicable) Tax ID Information that will be changing (i.e. if only remittance address effected purchasing address information is not required) Vendor contact (Name, Phone, & Email or Fax) Banking changes? Send the following information to FMV005@freescale.com Vendor name (& dba if applicable) Tax ID Bank Name Bank Routing and/or SWIFT code Bank Address Bank Account Account Type (Checking or Saving) Vendor contact (Name, Phone, & Email or Fax) Remittance changes? Send the following information to vma1@freescale.com Vendor name (& dba if applicable) Tax ID Method in which you would like to receive your remittance: Email (preferred method) & the email to send it to Fax & # to sent it to CTX Vendor contact (Name, Phone, & Email or Fax) Different types of PO’s and where/when to send invoices SAP - Purchase Order Prefixes (most common PO types): SAP PO’s are 10 digit numeric PO’s (example 8300012345) 83- Services PO. Please mail invoice to: Freescale Accounts Payable P.O. Box 20922 Phoenix, AZ 85036. 81- Invoice goes to Facilities Service Coordinator at the site where the service is done. 82, 49, 45, 91- Pay-from-Receipt PO, no invoice is necessary, please do not send. 84, 86- Lease and Scheduled Services, Auto-invoice created via Invoice plan schedule, please do not send an invoice. MySupply - SAP Catalog System - Purchase Order Prefixes: 10, 12, 13 - Non-Catalog Items: ERS - Pay from Receipt (see below) 11 - Non-Catalog, Service PO: Please mail invoices to above PO Box. 20, 22, 23 - Catalog Item: ERS - Pay from Receipt (see below) 21 - Catalog Items, Service PO: Please mail invoices to above PO Box. ERS - Pay-from-Receipt (for tangible items): When an item is received on the Pay-from-Receipt system (ERS), a receiver is cut and an Invoice is automatically generated, based on Receiver and PO information. The date this Receiver/Invoice is created serves as the Baseline date for payment terms. A receiver must be cut before the payment process can begin, if the item does not enter a Freescale site through the standard dock process, ensuring the part/service is received is an end-user responsibility. The payment process cannot begin without a Receiver. Payment Terms If you have questions about your payments terms, please refer to your purchase order. Breakdown of our Remittance Advice Vendor Details Banking Details (last 4 of your acct number & routing number) Payment Deposit Date, year month day November 22nd 2004 in our example Payment Number (This should be sent if corresponding w/our service line) Total Payment Amount Invoice Details PO# Amount Date year, month, day for PO 8200085234 its September 14 th 2004* Delivery # (packing ticket)