MICHIGAN STATE UNIVERSITY PSY 255 INTRODUCTION TO INDUSTRIAL AND ORGANIZATIONAL PSYCHOLOGY SPRING 2015 | TUESDAY & THURSDAY | 2:40-4:00 P.M. COMPUTER CENTER ROOM 402 | COURSE WEBSITE: D2L Instructor: Danielle D. King Office: Psychology Building, Rm. 302 Instructor Email: Kingda11@msu.edu Office Hrs.: Tues. & Thurs. 12:30-2:30 p.m. (or by appt.) Teaching Assistant: Mackenzie Twomey Bryan Cornfield Twomeym2@msu.edu Cornfie6@msu.edu Office: Giltner Hall, Rm. 358 Office: Giltner Hall, Rm. 358 Office Hrs.: Tues. 10 a.m. – 12 p.m. Office Hrs.: Thurs. 12 p.m. – 2 p.m. COURSE DESCRIPTION This course is an introduction to industrial and organizational psychology, which will provide a critical examination of behavior at work. It is designed to be a survey class and covers a wide range of traditional and contemporary topics in the field. Traditionally, industrial psychology is concerned with human resource functions such as analyzing jobs, and recruiting, selecting, training, and appraising employees. Organizational psychology explores topics such as employee attitudes, work behaviors, motivation, and leadership. COURSE OBJECTIVES By the end of this course, students should be able to: Discuss the roles I-O psychologists play in industry, government, and academia Explain and evaluate major concepts and theories in the I-O psychology field Apply principles of I-O psychology to understand people’s behaviors at work REQUIRED TEXT Frank J. Landy & Jeffrey M. Conte (2013). Work in the 21st century: An introduction to industrial and organizational psychology. Wiley. 4th edition. o This text is a useful source of basic, well-documented I/O information. o The writing is engaging and informal and includes many descriptions and examples. REQUIRED TOOLS IClickers are required in class everyday o IClickers provide a platform for self-assessment, instructor feedback, and discussion stimulation. TEXT & TOOLS ADDITIONAL RESOURCES The textbook’s “student companion” website contains study guide materials and self-quizzes. IClickers can be purchased at an on campus bookstore or at the IClicker website (www1.iclicker.com). IClickers must be registered via D2L and in class. If you need technical support for IClicker, please call (866) 209-5698 or email support@iclicker.com from 9AM-11PM EST, M-F. The IClicker website (www.iclicker.com) also has support documentation, video tutorials, and FAQs for students. TEXT & TOOLS EXPECTATIONS Each student is expected to read the assigned material before coming to class. o IClicker questions will be completed during class to assess students’ comprehension. IClickers must be registered prior to coming to class (you can only receive IClicker participation points on the days you bring your registered IClicker to class). It is your responsibility to make sure that you are registered and that the system is working – please see me if you have any concerns. 1 ATTENDANCE POLICY Attendance is strongly encouraged and it will influence your participation grade. You are expected to be aware of any changes in dates of assignment or tests. Therefore, I strongly recommend that you exchange contact information with at least two other classmates in case you have to miss a class. QUESTIONS AND MEETINGS OUTSIDE OF CLASS Students are encouraged to email and/or visit teaching assistants as questions concerning the course and material arise. Most days, the instructor will be available to stay after class to answer questions and discuss additional issues or concern. However, as this may not always be the case, emailing the TAs or the instructor to schedule a meeting is preferred. GRADING Graded Item Exams (3 exams at 20% or 100 points each) Research Assignment Assignments (3 at 5% or 25 points each) IClicker In-Class Participation TOTAL Percentage 60% 15% 15% 10% 100% Points 300 75 75 50 500 FINAL GRADES Grade 4.0 3.5 3.0 2.5 2.0 1.5 1.0 0.0 Total points 450 and above 425 – 449 400 – 424 375 – 399 350 – 374 325 – 349 300 – 324 Below 300 Percentage 90% and above 85 – 89% 80 – 84% 75 – 79% 70 – 74% 65 – 69% 60 – 64% 59% and below GRADE POSTING Grades will be posted to D2L throughout the semester. It is each student’s responsibility to check the posted grades throughout the term for accuracy. EXAMS There are 3 closed book and closed notes exams, each covering approximately one-third of the course material. Exams will consist of multiple-choice questions. Exams are not cumulative. Please come on time on exam days and bring pencils and your ID. ASSIGNMENTS Assignments 1, 2, and 3 are to be turned in via D2L by 2:40 p.m. on the date indicated on the syllabus The research assignment must be typed, printed, and turned in in class on the day indicated on the syllabus, as well as emailed to the professor (at kingda11@msu.edu) before the designated due date and time. Students are responsible for remaining up to date concerning any changes to directions and/or due dates PARTICIPATION POINTS Calculation of credit for clicker participation points takes into account the likelihood that you may miss several classes due to illness or emergencies, or that you may forget your clicker or miss an opportunity 2 during class due to momentary inattention or device malfunction. There are 5 participation opportunities per class during 20 separate classes this term for a total of 100 possible clicks. In some classes, such as the first meeting and exam reviews, IClicker points will not be recorded. Points are given for participating and are not contingent on correctly answering a question. Points will be assigned on the scale below 80+ clicks 70-79 clicks 60-69 clicks 51-59 clicks 50 or less clicks full credit (80% or more participation) less than 80% participation less than 70% participation less than 60% participation less than 50% participation 50 points 40 points 35 points 30 points 0 points If you miss class or forget your clicker you do not need to inform the instructor or the TA, as this scale is very generous in allowing for such events. There is also no value in arguing that you deserve some credit for less than 51 clicks – this means that you missed more than half of the classes and cannot be considered as being an active participant. Recording of clicker credit starts during the second day of class. Be sure to register your clicker following the instruction listed below. We may also do a roll call in class to ensure that everyone’s clicker is registered. Participation is worth 10% of your final grade. You must register your clicker online within the first week of class to ensure that you can receive participation credit. While you can register online at any time, you must also have come to class at least once and voted on at least one question in order to complete the registration process. The remote ID is the series of numbers and sometimes letters found on the bottom of the back of your IClicker remote. IClickers will be used every day in class, and you are responsible for bringing your remote daily. POTENTIAL POP QUIZZES AND COLD CALLING As the IClicker system is intended to serve as a tool that generates self testing, learning, and class discussion, if students do not verbally participate verbally in class these IClicker questions (and potentially others) will be graded based on accuracy and count as in-class pop quizzes, at the teachers discretion. In addition, if student participation is insufficient to carry out class discussions, students may be cold called from the class role– with those not responding receiving a 0.0 in participation for that day at the instructor’s discretion. EXTRA CREDIT Students will have opportunities to earn up to 16 extra credit points. This is done in one of two ways: (1) Students can earn the extra credit through the HPR system by participating in research. For research participation, please see the instruction at the end of the syllabus. Please note that participation in research is completely voluntary. For every 1 credit students earn through research participation, they will be awarded 2 points of the total 16 extra credit points. In the HPR system, 1 credit is granted for every 30 minutes of participation, so to earn all 16 extra credit points, students must participate a total of 4 hours. (2) Students can submit an additional 10 page research paper that details the significance and contribution of I/O psychology research and practice to their present and/or future work experiences. MAKE-UP POLICY If you must miss an exam, you should schedule a makeup exam with the instructor before the day the exam is given. If you fail to notify the instructor ahead of time (e.g., because of an emergency), then allowing a makeup exam depends on the circumstances and is at the instructor’s discretion. Makeup examinations: o are all short answer and essay; the makeup exam is not the same as the regular exam – it covers 3 the same content but has no overlap in questions o are given approximately 1 week after the scheduled exam date o are given at one time for all of those making up the exam – i.e., this is not “at your convenience” Failure to take the makeup as scheduled cannot be renegotiated and will lead to 0 points for that examination. LATE OR MISSED ASSIGNMENTS o Turning in assignments later than the start of class on the date due is not acceptable. o Assignments not turned in by the designated due date and time will receive a 0. GUEST LECTURERS Michigan State has been ranked the #1 Program in Organizational Psychology for many years. In an attempt to expose students to the accomplished and well-respected members of this department, guest lecturers will lead the class periodically. Attendance and full participation is expected on days taught by a guest lecturer. ACCOMMODATIONS If you have a disability that will require accommodations, please see me the first week of class. From the Resource Center for Persons with Disabilities (RCPD): Michigan State University is committed to providing equal opportunity for participation in all programs, services and activities. Requests for accommodations by persons with disabilities may be made by contacting the Resource Center for Persons with Disabilities at 517-884-RCPD or on the web at rcpd.msu.edu. Once your eligibility for an accommodation has been determined, you will be issued a Verified Individual Services Accommodation ("VISA") form. Please present this form to me at the start of the term and/or two weeks prior to the accommodation date (test, project, etc.). Requests received after this date may not be honored. RELIGIOUS HOLIDAY The official university policy is as follows: It has always been the policy of the University to permit students and faculty to observe those holidays set aside by their chosen religious faith. The faculty and staff should be sensitive to the observance of these holidays so that students who absent themselves from classes on these days are not seriously disadvantaged. It is the responsibility of those students who wish to be absent to make arrangements in advance with their instructors. It is also the responsibility of those faculty who wish to be absent to make arrangements in advance with their chairpersons, who shall assume the responsibility for covering their classes. As Michigan State University has become increasingly multicultural, the incidence of conflicts between mandatory academic requirements and religious observances has increased. In the absence of a simple and dignified way to determine the validity of individual claims, the claim of a religious conflict should be accepted at face value. Be aware that some degrees of observance may have a more extensive period of observance. Instructors may expect a reasonable limit to the number of requests by any one student. Some instructors attempt to cover all reasons for student absences from required academic events such as quizzes or exams with a blanket policy, e.g., allowing the student to drop one grade or two quizzes without penalty. If this is meant to extend to religious observances, the instructor should state this clearly at the beginning of the term. If instructors require make-up exams, they retain the right to determine the content of the exams and the conditions of administration, giving due consideration to equitable treatment. MISCONDUCT Cheating, plagiarism, or other forms of academic dishonesty will result in failure of the course. The official university policy is as follows: The principles of truth and honesty are fundamental to the University. Therefore, students must not: 1. Claim or submit the academic work of another as one’s own 4 2. Procure, provide, accept or use any materials containing questions or answers to any examination or assignment without proper authorization 3. Complete or attempt to complete any assignment or examination for another individual without proper authorization 4. Allow any examination or assignment to be completed for oneself, in part or in total, by another without proper authorization 5. Alter, tamper with, appropriate, destroy or otherwise interfere with the research, resources, or other academic work of another person 6. Fabricate or falsify data or results Specific to this course: 1. Cheating on an examination results in a zero for that exam. 2. Plagiarism of an assignment results in a zero for that assignment. a. Assignments will be verified for originality using “TurnItIn” software. 3. Attempting to gain participation points for someone who is not in attendance in class (using someone else’s IClicker) or in other ways misrepresenting completion of the participation requirement results in a 0.0 participation grade for all students involved. RULES OF CONDUCT 1. Cell phones should be silenced and put away before class starts. 2. Individual conversations outside of set discussion times are disruptive to other learners – if you are disruptive, you will be asked to leave the class. 3. All students must treat other members of the class with courtesy and respect. 4. Emailing, text messaging, and web surfing during class are counterproductive to learning, lessen your capacity to engage with those around you, and can be rude. Students should refrain from these activities during class time. INCOMPLETE POLICY The official university policy is as follows: The I-Incomplete may be given only when: the student (a) has completed at least 6/7 of the term of instruction, but is unable to complete the class work and/or take the final examination because of illness or other compelling reason; and (b) has done satisfactory work in the course; and (c) in the instructor's judgment can complete the required work without repeating the course. Provided these conditions are met, the instructor electing to give an (I) Incomplete files an Agreement for Completion of (I) Incomplete at the time course grades are due. This agreement specifies what the student must do, and when, to remove the IIncomplete. The department or school office gives a copy to the student, and retains a copy for at least one year. ACADEMIC HONESTY Article 2.3.3 of the Academic Freedom Report states that "The student shares with the faculty the responsibility for maintaining the integrity of scholarship, grades, and professional standards." In addition, the (insert name of unit offering course) adheres to the policies on academic honesty as specified in General Student Regulations 1.0, Protection of Scholarship and Grades; the all-University Policy on Integrity of Scholarship and Grades; and Ordinance 17.00, Examinations. (See Spartan Life: Student Handbook and Resource Guide and/or the MSU Web site: www.msu.edu.) Therefore, unless authorized by your instructor, you are expected to complete all course assignments, including homework, lab work, quizzes, tests and exams, without assistance from any source. You are expected to develop original work for this course; therefore, you may not submit course work you completed for another course to satisfy the requirements for this course. Also, you are not authorized to use the www.allmsu.com Web site to complete any course work in this course. Students who violate MSU academic integrity rules may receive a penalty grade, including a failing grade on the assignment or in the 5 course. Contact your instructor if you are unsure about the appropriateness of your course work. (See also the Academic Integrity webpage.) LIMITS TO CONFIDENTIALITY Essays, journals, and other materials submitted for this class are generally considered confidential pursuant to the University's student record policies. However, students should be aware that University employees, including instructors, may not be able to maintain confidentiality when it conflicts with their responsibility to report certain issues to protect the health and safety of MSU community members and others. As the instructor, I must report the following information to other University offices (including the Department of Police and Public Safety) if you share it with me: --Suspected child abuse/neglect, even if this maltreatment happened when you were a child, --Allegations of sexual assault or sexual harassment when they involve MSU students, faculty, or staff, and --Credible threats of harm to oneself or to others. These reports may trigger contact from a campus official who will want to talk with you about the incident that you have shared. In almost all cases, it will be your decision whether you wish to speak with that individual. If you would like to talk about these events in a more confidential setting you are encouraged to make an appointment with the MSU Counseling Center. DROPS AND ADDS The last day to add this course is the end of the first week of classes. The last day to drop this course with a 100 percent refund and no grade reported is listed on the MSU website. The last day to drop this course with no refund and no grade reported is listed on the MSU website. You should immediately make a copy of your amended schedule to verify you have added or dropped this course. DISRUPTIVE BEHAVIOR Article 2.III.B.4 of the Academic Freedom Report (AFR) for students at Michigan State University states: "The student's behavior in the classroom shall be conducive to the teaching and learning process for all concerned." Article 2.III.B.10 of the AFR states that "The student has a right to scholarly relationships with faculty based on mutual trust and civility." General Student Regulation 5.02 states: "No student shall . . . interfere with the functions and services of the University (for example, but not limited to, classes . . .) such that the function or service is obstructed or disrupted. Students whose conduct adversely affects the learning environment in this classroom may be subject to disciplinary action through the Student Judicial Affairs office. TIPS FOR SUCCESS Complete your readings before class. Information from these readings will be reviewed during class and expanded upon using articles and exercises. Therefore, it’s important that you have a working knowledge of the material from the readings in advance. Read the course assignments and come to class – all reading material assigned and additional information presented in class are potential test items. Finish your readings and assignments early so you have time to ask questions if/when they arise. Ask questions during and outside of class to ensure that you understand the material. Speak up! Share your own experiences to help others grasp the real-world implications of the material discussed in class, while helping each other avoid pop quizzes or cold calling. Pay attention and be engaged—you will get more from the class if you give more. Be concerned and proactive about your grade early on—not only in the last few weeks. Contact the TAs and/or instructor as soon as possible if you are falling behind and/or need additional help. 6 Date 13-Jan 15-Jan 20-Jan 22-Jan 27-Jan 29-Jan 3-Feb 5-Feb 10-Feb 12-Feb 17-Feb 19-Feb 24-Feb 26-Feb 3-Mar 5-Mar 10-Mar 12-Mar 17-Mar 19-Mar 24-Mar 26-Mar 31-Mar 2-Apr 7-Apr 9-Apr 14-Apr 16-Apr 21-Apr 23-Apr 28-Apr 30-Apr 5-May TENTATIVE COURSE SCHEDULE Topic Assignment To Complete Before Class Introduction: What is I/O Read 1.1 & 1.4 Methods & Statistics Read 2.2 & 2.3 Methods & Statistics Read 2.4; Assignment 1 Due on D2L Individual Differences Read 3.1 & 3.2 Assessment Read 3.3, 3.4, & 3.5 Performance Read 4.1 & 4.2 Job Analysis Read 4.3 & 4.4 Performance Measurement Read 5.1 & 5.2; Assignment 2 Due on D2L Performance Measurement Read 5.3 & 5.4 TEST 1 REVIEW EXAM 1 Staffing Decision Read 6.1 & 6.2 Staffing Decisions Read 6.3 & 6.4 GUEST PANEL Research Assignment Due in class and by email Training & Development Read 7.1 & 7.2 Training & Development Read 7.3 & 7.4; Mid-Semester Instructor Evaluation* NO CLASS - SPRING BREAK NO CLASS - SPRING BREAK Motivation Read 8.1 Motivation Read 8.2 & 8.3 Work Attitudes & Emotions Read 9.1 Work Attitudes & Emotions Read 9.2 & 9.3 TEST 2 REVIEW EXAM 2 Worker Stress & Well-Being Read 10.1, 10.2 & 10.3 Fairness & Voice Read 11.1 & 11.2 Diversity Read 1.3 & 11.3; Assignment 3 Due on D2L Leadership Read 12.1 & 12.2 Leadership Read 12.3 & 12.4 Teams Read 13.1 & 13.2 Organizational Theory Read 14.1 & 14.2; End of Semester Instructor Evaluation* Test 3 REVIEW EXAM 3 *Evaluations are completely voluntary and anonymous. Information shared will be used for instructor development purposes. See D2L for instructions if you would like to complete these surveys. Online evaluations may be completed at any point in the semester – However, the dates above are suggested and preferred. 7 MICHIGAN STATE UNIVERSITY--DEPARTMENT OF PSYCHOLOGY Participation in Psychological Research: Information for Students As part of your psychology course, you are encouraged to participate in research projects conducted or supervised by the faculty of the department. The purpose of such participation is to give you some direct experience with real experiments and to give you a better idea of how the work of psychology is actually carried out. Participation is a course requirement for all sections of PSY 101. SPECIAL NOTE: Students under 18 years of age may not participate in any HPR experiments. Special options have been created for students under 18 to meet the 14 credit participation requirement ** Steps in Research Participation: Registering as a Participating Student. The purpose of this handout is to go over some of the things you will need to know before participating in psychological research. The first step is registering. This, like nearly all your scheduling activities is handled through a site on the Internet/World Wide Web. Its address is: http://psychology.msu.edu/HPRSystem/ ***If you have participated in the HPR in previous semesters you will need to create a new account. *** You can access it using standard Web browsers (such as Netscape, Firefox or Microsoft Explorer). This will bring HPR main page. Click on the Participant button. The first time you visit this page you must create your account. Click on the button that says Create an account - you will be directed to the page that says Enter the Account Creation ID. This semester your Account Creation ID is psych2015 – in the box used to enter the access code, type it just like this (in lower case), then click on Enter. You will now see the registration page where you should provide all the requested information. Once your account is created, you will be able to log directly into the system with your user ID and MSU e-mail address. Please make sure you fill out all the fields in the registration form. Registrations with incomplete fields will not be able to view the available studies. Among other things you will be asked to select the course and section number to which you wish to have your participation credits credited. It is CRITICAL that you select the correct course and section number. If you select an incorrect course or section, the credits that you earn through participation will NOT be relayed to the proper instructor and will not be counted in calculating your course grade. If you are enrolled in more than one participating class you will disperse the credits you earn between the classes (credits cannot be shared) on the “My Schedule “page on your HPR account. During some semesters, experimenters may want to get some background information on those participating in their experiments. They do this by having students answer Global Questionnaires. The more of these that you fill out, the more experiments you will be eligible to participate in. After registering, you should click on the Answer Global Questionnaires button and see if any are posted. Signing-up for research: You can sign up for experiments 24-hours a day on the Web site. To do so, get to the Student Menu (following the procedure described above). Then, to see a list of all experiments that are currently recruiting participants, click on the Sign up for an Experiment button and follow the indicated directions. Please make sure you read the participant task and any restrictions for the experiment you are signing up for. Canceling appointments: Experimenters have invested a great deal of time and money in preparing an experiment. This goes to waste if you fail to keep your appointment. In such cases, you can cancel your appointment 24 hrs prior to the start time by clicking on the button marked View/Modify My Schedule 8 at the Student Menu on the Web site and following the instructions for canceling an appointment. (You need to know the name of the experiment and the date/time you signed up for.) If it is after the 24 hour deadline you need to e-mail the HPR student coordinator, Leslie Baldwin, (lbaldwin@msu.edu ). If you lost the appointment time and place: Sometimes, people mislay the date-time-location information for an experiment they've signed up for. If this happens to you and you ever need to check on your appointments (where you're supposed to be and when), you can always click on the button marked View/Modify my Schedule at the Web site to get this information. You can save yourself a lot of trouble by writing down all the information and keeping it in a safe place. Reporting for a research appointment: Be sure to give yourself enough time to get to the experiment on time, (Arriving 15 minutes before the experiment is to begin is suggested) If you are late, you could find the experiment in progress and the door locked. On rare occasions, an experimenter may not make his/her appointment with you because of unusual circumstances (e.g., a car breakdown, a personal emergency). If this happens contact Leslie Baldwin, the HPR student coordinator in Room 262, Psychology Building or email her at: lbaldwin@msu.edu to report it (email is preferred). Rights of Students Participating in Psychology Research Participation must be voluntary/optional activities. First, it is Department, University, and Federal policy that no student be compelled in any way to participate in research. If you participate in research, it must be done voluntarily. Therefore, even in classes where research participation is required, students must be offered one or more alternative activities to meet their requirement. If you want to avail yourself of such an alternative activity, you may get information from your professor. Note that on rare occasions there are more people interested in participating in experiments than there are openings in the experiments. If this occurs this semester, additional alternative activities will be provided later in the semester. Participation should be educational. Second, participating in research should be a learning experience for you. You have a right to obtain information about the experiments in which you serve as a participant. You are entitled to have your questions about the experiment answered. Also, at least five minutes of every experimental session must be devoted to teaching you something about the experiment. You are entitled to receive a written summary of the experiment, including the name and phone number of the person in charge of the experiment, whom you may contact if you have additional questions. The right to discontinue participation: Third, the Department of Psychology is highly concerned that no study be conducted that would in any way be harmful to you. Even so, it is possible that in rare cases you will feel uncomfortable about participating in a study for which you have volunteered. Just remember, you always have the right to leave any experiment. You don't have to explain or justify why you want to leave, and you can never be penalized for leaving. The right to receive earned credits: Finally, if you do what you're supposed to do (sign up properly, show up at the right place at the right time, etc.), you have a right to receive credit for any time actually spent 9 participating in a study. So, for example, even if an experimenter has an equipment breakdown, you're still entitled to receive credit for the time you've spent in the study. However, do not sign up for the same study twice. Please remember that credit values are based on the time it takes to complete a study, (1 credit equal to 30 minutes) and not the study itself. Credits are not automatically awarded and it may take researchers a few days to collect their data and record attendance. The HPR does not penalize participants for missing studies but we do appreciate being notified if you cannot make your session. Participants are NOT penalized for No Shows or if they cancel an appointment. Reporting problems: If you ever encounter some problem or feel that your rights have been violated, we want to know about it. Problems you have will be handled by Leslie Baldwin, the HPR student coordinator, email address lbaldwin@msu.edu or come to Room 262 Psychology Building. They will be investigated and appropriate action will be taken. You will need to know the name of the experiment and the date/time you signed up for. Conclusions: We want to emphasize that negative experiences are very rare; most students who serve as participants in research at Michigan State find their participation interesting and enjoyable. When you serve as a participant in psychological research you're benefiting personally by learning more about what the science of psychology is really about, but you're also benefiting many others. Others like the psychologists who are working to get a better understanding of interesting and important behavioral questions. Others like people who will benefit when that knowledge is ultimately applied to everyday human problems like loneliness, depression, divorce, and self development. And others like future generations of students. Who knows? Perhaps the research you participate in this semester will be featured in future psychology textbooks, just as some of the experiments you'll study this semester had their data supplied by previous generations of MSU students. We hope and expect that you'll put as much in and get as much out of research participation as they did. ** Contact Leslie Baldwin (lbaldwin@msu.edu) the HPR Student Coordinator, if you are under 18 and want to learn more about these options. The last day students can participate in the HPR is: 5:00 pm May 5th, 2015 at 11:59 pm. 10