IIB2313: International Operation Management (IB-56)
TQF 5 Course Report
The Course Report herein refers to the teaching and learning report of a lecturer at
the end of each semester course. The report includes an assessment whether the course was
conducted as planned in the course specification and, if not, suggestions for improvement.
The report also presents student academic results, the number of students for the duration of
the course, course management problems, an analysis of the course evaluation result from
students/Head of Department or external auditor, an opinion survey of employers, and
suggestions to the course coordinator for improvement and development.
The Course Report consists of 6 sections:
Section 1
General Information
Section 2
Teaching and Learning Management Compared to a Teaching Plan
Section 3
Summary of Teaching and Learning Result
Section 4
Problems and Effects of Course Management
Section 5
Course Evaluation
Section 6
Improved Teaching Plan
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Course Report
Name of Institution: Suan Sunandha Rajabhat University
Campus/Faculty/Department: International College
Section 1: General Information
1.
Course title and code: IIB2313 International Operation Management
2.
Pre-requisite:
None
3.
Responsible faculty, lecturer, and section: Ms. Nalin Simasathiansophon (IB-56)
4.
Course semester/academic year: Semester 3/2557
5.
Place of study: Srijutapa Building 21, International College, Suan Sunandra Rajabhat
University
Section 2: Teaching and Learning Management Compared to a Teaching Plan
1.
Report of a planned teaching hours compared to an actual teaching hours
Specify teaching topics, teaching hours according to the plan, and actual teaching
hours. If the actual teaching hours are different from the plan by more than 25%, specify the
reasons.
Teaching Topics
Topic 1 Introduction
 Operations management
 Operations strategy
Topic 2 The Internationalization of
operations Management
 Processes: drivers challenges
and benefits
 International operations
strategies
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Planned
Hours
Actual
Hours
3
3
3
3
If planned teaching hours
differs from actual
teaching hours more than
25%, specify reasons.
-
Students need time to
analyze operations strategy
more than expected.
Page 2
Teaching Topics
Topic 3 Structural Issues
 Facilities
 Capacity
 Process technology
Topic 3 Structural Issues (cont.)
 The supply network
Topic 4 Infrastructural Issues
 Planning
 Controlling
 Quality
Topic 4 Infrastructural Issues (cont.)
 Work organization
 New product development
 Operation management for
service providers
Topic 4 Infrastructural Issues (cont.)
 Performance measurement
2.
If planned teaching hours
differs from actual
teaching hours more than
25%, specify reasons.
-
Planned
Hours
Actual
Hours
3
3
3
2
3
3
-
3
3
-
3
2
-
Lecturer needs to explain
using website and video.
Teaching topics not covered as planned
Specify topics that are not covered according to the teaching plan. The lecturer may
consider whether the main points of the topics affect learning outcomes at both the course
and program levels. If there is any impact on student learning outcomes, give suggestions.
3.
Teaching topics not
covered as planed
Effects to learning
outcomes
Provide any suggestions
-
-
-
Efficiency of teaching towards learning outcomes, as specified in course design
Specify whether teaching methodology can lead towards achievement of all domains
of learning outcomes, as articulated in course specification. Specify problems found in
teaching. Give suggestions.
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Domains of Learning
outcomes
1. Ethic and Morals
The ability to deliver or to
complete a required task at
or the appointed time
2. Knowledge
The ability to provide an
analysis and solution to real
world problems
3. Cognitive Skills
Self-study and sharing
information to the class
Teaching
methodology and
activities in class
- Attendance criteria
Yes

(1) Paper test
(2) Paper test

- Oral presentation

4. Interpersonal Skills and
Responsibilities
The ability to communicate - Question & answer
in English
5. Numerical Analysis,
Communication and
Information Technology
Skills
Be able to use basic ICT
(1) Paper report
skills and apply them to
(2) Presentation
daily life
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Efficiency


No
Setback during
teaching and
Suggestions
-
Students need to adopt
theories with creativity.
Thus, lecturer agreed to
assign more activities
in order to practices
more.
One student feels
uneasy with the
presentation. However,
at the end of the class
she improves her
presentation.
Some students have
problem with adopting
academic reference on
the internet. Lecturer
suggest the way to
solve it.
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4.
Teaching improvement
Suggest strategies to your department to improve teaching methodology based on
problems found in Section 2, No. 3.
Suggestions: Activities should enhance students’ creative thinking. All lecturers should
pay more attention on practice, not only theories and concepts of a subject in order to
generate a hand-on activity and make students familiar with problem solving.
Section 3: Summary of Teaching and Learning Results
1.
Number of students registered for the course: 46 students
2.
Number of students at the end of the semester: 46 students
3.
Number of students who withdrew from the course: 0 students
4.
Distribution of scores level (grade)
Student’s score as percentage
Grade
Total
Percentage
86 – 100
82 – 85
78 – 81
74 - 77
70 – 73
66 – 69
62 – 65
58 – 61
54 – 57
50 - 53
46 - 49
0 - 45
A
AB+
B
BC+
C
CD+
D
DF
I
W
1
9
11
11
9
5
-
2.2
19.6
23.9
23.9
19.6
10.9
-
5.
Factors influencing unusual scores level: None
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6.
Errors from (grade) assessment plan
6.1
Errors about setting time for assessment
6.1.1 Specify errors and reasons.
6.1 Errors due to timing
Reasons
-
-
6.2
Errors about assessment techniques
6.2.1 Specify errors and reasons.
6.2 Errors due to the assessment techniques
Reasons
Using presentation assessment for all activities
Some students who did the task
make students who are the same group receive
less than others received the same
the same point.
as those who worked harder.
7.
Revision of student efficiency
7.1
Specify methods of revision and summarize the result.
Learning Outcome
1. Ethic and Morals
Method of revision
Group discussion
Conclusion
Students like to do activities in
class, so that they can submit it on
time.
2. Knowledge
3. Cognitive Skills
Paper based test:
Students had higher scores than
posttest
pretest.
Oral presentation
Students are familiar with
presentation skills. They can
present more comfortable and have
higher self-confident.
4. Interpersonal Skills and
Group discussion and
Students show more self-confident
Responsibilities
activity
on speaking in English
5. Numerical Analysis,
Case study
Students are able to use ICT to find
Communication and
information on the internet to
Information Technology
resolve business case study.
Skills
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Section 4: Problems and Effects of Course Management
1.
Teaching resources and facilities problem
1.1
Specify problems about teaching resources and facilities and their impact.
Problems
Impacts
Due to the difficulty of the topic, there is
Students have only one textbook
less textbook about operation
available for them to borrow.
management available on the market.
2.
Management and organization problem
2.1
Specify problems about management and organization and their impact on
student learning.
Problems
Impacts
Due to its specification of the topic, it is
Students have only a few hand-on
hard to manage hand-on activities for the
activities for participate.
course.
Section 5: Course Evaluation
1.
Result of student course evaluations
1.1
Feedback from student evaluations
1.1.1 Specify strengths and weaknesses.
Strength: This course gives more ideal about operation management to student so
that they can apply it with the future career.
Weakness: There should have a field trip so that student can learn from the real
situation/business.
1.2
Lecturer’s opinion of student feedback
Lecturer agree to conduct the field trip for the next course.
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2.
Result of course evaluation from other evaluation methods.
2.1
Feedback from other evaluation methods
2.1.1 Specify strengths and weaknesses.
Strength: Students had a chance to apply their creativity with the case study.
Weakness: Some of theories are difficult to understand, so students get confuse
when it comes to applying it.
2.2
Lecturer’s opinion of feedback
When conducting an activity, lecturer should focus on student’s learning outcome.
If students misunderstand about theories, lecturer should explain until they
understand.
Section 6: Improved Teaching Plan
1.
Progression of improved teaching plan as presented in the previous course report.
1.1
Specify an improved teaching plan that was proposed in the previous
semester/academic year, and describe whether it was conducted as planned. If
not, give reasons.
An improved plan
A plan of conducting presentation
The result
Presentation skill of students increase.
activities
2.
Other methods for course improvement
2.1
Briefly describe how to improve the course, e.g., new teaching methods for the
current semester/academic year or new teaching instruments.
There is a plan of using hand-on activity or take students to field trip in a company
or manufacturing. Students should be able to apply their ideas with the case
study/activities.
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3.
Suggestion an improvement of the plan for the next semester/academic year
3.1
Specify a plan with expected deadlines and person who is responsible.
Proposed Plan
A plan to conduct hand-on
Deadline
Responsible Lecturer
Week 14th
Ms. Nalin Simasathiansophon
activities/field trip
Reported by: Ms. Nalin Simasathiansophon
Signature:
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Submitted Date: 14th August 2015
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