MARY EXPERIENCED IT
Piqua, OH 45373
Home (937) 339-5940
Cell (937) 371-6702
nkdunner@frontier.com
INFORMATION TECHNOLOGY PROFILE
Over 10 years’ experience in the field of Information Technology with hands-on experience with
hardware, software, project management, programming, user support, and problem resolution.
TECHNICAL KNOWLEDGE
Hardware:
Dell Power Edge Servers, HP LH Series Servers, Watchguard Firewall e550,
Barracuda 330, 3Com Switches and Hubs, HP/Dell PCs & laptops, HP printers, Canon
copiers, Merlin Legend phone system, IBM System 36.
Software:
Exchange Server 5.5/2003/2007, Backup Exec with Exchange Option, Barracuda
Spam Filter, Watchguard Firebox including Web Blocker, Kaspersky Virus Suite, Trend
Micro Client Server Security, Microsoft Office Suite, UPS Worldwide Shipment, Antigen
V8 & 9, Visio Standard 2002, Vantage V3.2-6.1 (Test Environment 8.1)
Windows Server 2008/2003/2000/NT4, SCO-Unix, Novell 3.1 & 4.11.
O/System:
Languages: Visual Basic 2005/Visual Studio, COBOL, BASIC, PRO-IV, RPG, FORTRAN.
RELATED EMPLOYMENT HISTORY
ABC Industries Inc., Piqua, OH
Position held: Information Systems Manager
A leading manufacturer of custom machining cutting tools for the automotive industry.
(Include website, if available)
20xx – 20xx
Responsibilities/Accomplishments:
 Developed, installed, tested, and maintained all aspects of company’s network including; Vantage 6.1,
Windows servers, Watchguard firewall, Barracuda 330 spam filter, and file security
 Standardized network environment and introduced new technology such as Exchange/Outlook
 Provided Technical Support for all users at the main and branch offices, and remote sales force
 Identified, researched, and solved any network issues with all equipment, cabling, lost
communications, and software
 Successfully set up/maintained communications with Vollmer lathes, Zoller quality Equipment, and
other controllers
 Wrote, modified, and managed Vantage reports created in Report Builder or Crystal Reports
 Maintained and updated Merlin Legend phone system, related equipment and cabling
 Installed, maintained, repaired, and updated all printers and multi-function copiers
 Installed, maintained, and repaired all computer equipment including PCs, servers, drives
 Developed and maintained relationships with vendors for hardware, software, and outsource
services
EDUCATION
Edison State Community College, Piqua, OH
Associate of Applied Business in Data Processing
References gladly furnished on request.
20xx