The 2000 Review of the Control of Obscene and Indecent Articles Ordinance Submission by Cable & Wireless HKT Cable & Wireless HKT (“CWHKT”) welcomes the opportunity to respond to the Government of the Hong Kong Special Administrative Region’s Consultation Paper on the “The 2000 Review of the Control of Obscene and Indecent Articles Ordinance.” CWHKT considers that the Government’s review has come at an appropriate time in the development of internet and multimedia products and services. There is currently a plethora of different statutes, as well as the common law, which regulates indecency and obscenity in Hong Kong. All of these instruments were developed before the rise of the internet to deal with specific media such as television and film. These statutes and laws are also applicable in the internet context – however, in CWHKT’s view, they can often produce inappropriate results. As the leading telecommunications and internet provider in Hong Kong CWHKT is at the forefront of developing innovative internet, multimedia and e-commerce services. However, CWHKT develops its products and services, particularly those with a content in keeping with community attitudes and standards – CWHKT is keen to work with the Government and the community in ensuring that content services are provided to the community in keeping with community standards of morality, decency and propriety. CWHKT believes that any regulation of content on the internet should be introduced in Hong Kong based on the following principles: The Government’s policy objective to promote the internet and multimedia industries and the aim of developing Hong Kong into a technology hub for Asia; Recognition that the complex nature of the internet and the rapid changes in technological development make any regulation of the internet extremely difficult; Participants in the internet and technology industries have varying degrees of control over the articles and content which can be accessed through the internet. Internet service providers (ISPs), in particular, give customers the ability to access the vast resources and services available on the WWW – they do not control or even have knowledge of the vast array of information which may be accessed by one of their subscribers; Liability for content should be linked to the extent to which a provider has control over that particular content. To date the application of the various instruments has been expansive with the concepts of “obscenity” and ”indecency” defined very broadly. As these laws have been found to apply to the internet, they have the potential to impact on a range of services offered by CWHKT. CWHKT provides services at a number of different levels in a vertical chain of activities from passive carriage services to hosting, billing services and content creation. CWHKT considers that liability for indecent or obscene articles should rest primarily with the content provider itself as the primary producer and controller of the article. Other participants in the P. 1 File: COIAO internet service industry should be only liable to the extent they have any control over those articles. CWHKT, in particular welcomes the concept of defences for ISPs in relation to the publication of articles on the internet however, CWHKT has a number of concerns with the Government’s particular proposals, many of which in our view place an onerous and unreasonable burden on internet service providers. In short: Requiring internet service providers to “police” their subscribers and all content accessed through the internet is onerous, costly and unreasonable; CWHKT supports self-regulatory schemes for the internet industry in relation to obscene articles. We do not consider that “heavy handed” regulation through the introduction of statutory penalties is warranted in an industry that is growing and evolving at a fast pace; CWHKT believes that the primary focus for regulation of obscene or indecent articles on the internet is with the content providers/web site providers themselves. We would like to see proposals which balance the liabilities and obligations more equitably between internet service providers and internet content providers. CWHKT sets out below some details of its key comments and concerns with the Government’s proposals. Key Issues arisen from the proposal 1. Increase in penalties under COIAO The COIAO currently stipulates that a person who publishes or possesses/imports for the purpose of publication of an obscene or indecent article (not in compliance with the statutory requirements), whether or not the person knows that it is an obscene or indecent article, is liable to a maximum fine from $400,000 to $1 million and imprisonment from one year to 3 years. CWHKT does not support the proposed increase in penalties for breaches of the COIAO as the proposed penalties outweigh those under the Television Ordinance and the Summary Offences Ordinance which also regulate indecent and obscene content. Further, CWHKT considers a more light handed, self-regulatory approach is more appropriate for the regulation of the internet industry in this area. 2. Nomenclature of the classification system CWHKT supports the introduction of a new nomenclature for article classification under the COAIO so as to avoid confusion with the film classification system. 3. Two Tier classification system CWHKT is in favour of increased community involvement in the classification process as a means of ensuring community views are recognised and to enhance the transparency of the process itself. P. 2 File: COIAO 4. Regulation of obscene and indecent articles on the internet Consumer Filtering software CWHKT is in favour of increased education and information about the internet in schools and in homes. Self-education and filtering software are useful tools which parents and educational institutions can use to guide young people through the content and resources available on the internet. However, CWHKT is concerned with the Government’s proposal that such filtering software is to be provided to consumers by their ISPs. The provision of such software for free to any subscriber is a significant cost that the ISP industry itself should not be required to subsidise. To cover these costs ISPs may be put into a position where access or other charges are increased for subscribers. As part of our customer service, CWHKT is willing give subscribers information on available software but believes that the installation of such software should be at the election and cost of the subscriber. CWHKT would also support appropriate Government initiatives to facilitate the development of filtering software through industry promotion means. ISP’s legal liability as a publisher In light of the recent court cases on the internet and the COIAO HKSAR v Cheung Kam Keung (1998-2 HKC 156), CWHKT is of the view that a number of key policy issues need to be clarified. These cases read the COIAO broadly and place considerable burdens on internet service providers. They treat the "article" for relevant purposes to be the server on which the objectionable electronic file is stored. Publication is the placing of that electronic file on that server. Prima facie therefore liability could be attracted in relation to any content stored on an ISPs technology platform. This analysis logically applies not only in an internet environment but also to audiotext and video-on-demand services. However, the practical distinction is that CWHKT would be in a position to vet content for its video-on-demand services and can control its audiotext content. However, in an internet context the content storage is very fluid. To the extent that "publication" is the basis of the relevant offence "publication" is held to occur at the time material is uploaded to a computer, then a number of ISP activities are potentially caught: (a ) when an ISP mirrors or caches content of another website, it is technically the party that is uploading material to a computer; (b) to the extent that the content is held on an ISP’s server because it has been uploaded by a subscriber of that ISP then the ISP may be involved in that "publication". A great deal of content is stored on an ISP's server that has been derived from third parties whether as part of a service for subscribers (i.e. their own web pages) or for efficiency reasons (mirroring and caching). An ISP is not in a position to monitor or vet all content that is located on its servers and cannot be reasonably expected to monitor all such content. As such, the defence proposal put forward by the Government in section 8.7 is of concern to CWHKT particularly if it were the Government’s view that the ISP would be aware of all content located on its servers at all times. P. 3 File: COIAO It is currently unclear whether simply providing WWW access would result in publication by an ISP to the extent that it is delivering the content through its server but is not retaining that material on its server (and therefore not the end point of any uploading or downloading functions). That is, where the ISP is acting as a passive carrier. In our view applying the COAIO to passive carriage would be illogical as the ISP would neither be in control of nor possess the relevant "article" nor would it be involved in the act of "publication". It is also illogical that it could be regarded as "importing" the "article" because the content does not permanently reside on any physical thing until it is stored on a server. Accordingly, there are strong grounds for arguing that passive carriage should not be classified as a publisher and we would submit that the Government consider a specific statutory carve out for passive carriage activities. Increased statutory intervention vs self regulation Of greater concern to CWHKT are the Government’s proposals in section 8.8 which extend ISP’s statutory liability in the internet context. CWHKT believes that regulation of obscene articles and the role of ISPs in that regulation are more appropriately dealt with by way of industry code of practice rather than by statutory intervention. Increasing statutory liability in this area is a major policy shift – ISPs should be given increased opportunities to manage and self regulate their own affairs. CWHKT particularly disagrees with the Government’s focus on ISPs as the “regulators” of the internet when it is the content providers themselves who create and control such content and who should bear primary responsibility for their content. CWHKT would advocate an expanded registration process for internet content providers in Hong Kong perhaps through the domain name registration system as a means of keeping track of the identities of internet content providers. We understand that the Government is currently inviting comments on the "Assignment of Internet Domain Names and Internet Protocol Addresses in Hong Kong." CWHKT considers it unreasonable for an ISP to be subject to significant statutory penalties if it does not take prompt action to remove or block access to obscene articles. Not only may this have technical difficulties but it increases the role of ISPs to that of internet police. It is unreasonable to consider that an ISP can control all the activities of one of its subscribers over the entire internet – the proposal could mean that the ISP has significant obligations if it can be shown that one of its subscribers has set up a web site hosted on a server in a different country. The content control nexus for the ISP in this example is very loose and it would be unreasonable to expect that an ISP should be responsible for this activity. The requirement in relation to indecent articles is similarly inappropriate and unworkable. In addition to the fact that the proposals place liability on an inappropriate party, CWHKT believes that many aspects of the proposals would require further clarification. For example one of the key requirements is that the ISP is aware of or has been notified. CWHKT would suggest that the concept of being aware of needs to be clarified. Is constructive knowledge sufficient in these circumstances or is actual knowledge P. 4 File: COIAO required? Closely related to this is the fact that it is left for the ISPs to judge what is obscene or indecent. Similarly what definition is to be applied to a user of his services. Does this capture not only subscribers of the ISP service but those parties who collocate servers in the ISPs premises or for whom the ISP hosts content? In the same way how is it envisaged that the concept of to which the public has access is to be applied. Are websites to which membership is required or to which payment of a fee is required sites to which the public has access. Failure of an ISP to block access to all obscene articles hosted overseas is particularly troublesome. There is an enormous range of content constantly being developed and created around the world. It is beyond the scope of any ISP to be able to be aware of or to stop access to all sites or content which may offend statutory provisions in Hong Kong. It is simply not technically possible for ISPs to be able to block access to all internet sites which may be obscene or indecent – at present it is only technically possible for ISPs to block access to sites according to the words used to describe them ISPs cannot block access to sites by reference to pictures contained on that site. The Government itself has conceded the difficulties on this point in section 8.11 and CWHKT is very concerned that notwithstanding the accepted difficulties, ISPs could face significant penalties if they do not comply. In addition to the above concerns, if ISPs potential liability and exposure is dramatically increased as suggested under the Consultation Paper, ISPs operating costs will grow significantly. These costs will be passed onto the consumer in some form which will be detrimental to the customer, the industry and the ultimate development of Hong Kong as a technology hub. CWHKT would welcome the opportunity to provide further details and points on this important topic as soon as possible. Cable & Wireless HKT, 19 June 2000 P. 5 File: COIAO