Working together to achieve the healthiest
life possible for everyone in Ayrshire and Arran
Candidate
information pack
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Post Title:
Maintenance Craftsman – Electrical Technician
Job Reference Number:
W/707/15
Informal Enquiries:
Informal enquiries are welcomed by: Robert Calderwood, Estates Officer
who can be contacted on 01294 323286
Closing Date:
Thursday 25 February 2016
Process for Submitting Application Form:
You can apply using the online application form on the SHOW website –
www.jobs.scot.nhs.uk Alternatively your completed application form can be
returned to carol.bell@aaaht.scot.nhs.uk or to the Department of O&HRD,
63A Lister Street, University Hospital Crosshouse, Kilmarnock, KA2 0BE
Please note: if applying using the online application facility on the SHOW
website, the text in the supporting statement section is limited and overlong
statements may be cut off. Please try to limit this section to the length of two
A4 pages.
All correspondence will be sent by email. We have experienced some issues
with personal email addresses and there is no guarantee correspondence will
be sent to your inbox. It is therefore your responsibility to check all email
folders, including your junk folder, as we have no control over which folder the
correspondence will be sent to.
Section one: Why work in Ayrshire?
Ayrshire is situated in the south-west of Scotland on the Firth of Clyde, and is
characterised by 80 miles of varied coastline, picturesque beaches, rolling green hills
and islands.
Just a 30-minute drive from Glasgow city centre, Ayrshire is an ideal location for
those who want to enjoy city life, with all the benefits of living in a semi-rural area.
Ayr, Irvine and Kilmarnock are the largest towns. However, there are many rural
towns, villages and communities throughout the area should you wish to relocate to
Ayrshire. Whether you decide to locate to Ayrshire or a neighbouring area, you will
find that property prices are more affordable than in other parts of the UK.
Alternatively, working in Ayrshire provides an easy commute from both Glasgow and
the wider central belt. There is an excellent network of both rail and bus links
throughout Ayrshire to Glasgow and beyond. There are UK and international flights
available from Glasgow Airport, as well as a range of services from Glasgow
Prestwick Airport.
Ayrshire provides a wide range of excellent recreational activities: whether you are
interested in history and heritage, outdoor pursuits, events and festivals, or simply
food and drink, there is something for everyone.
Ayrshire boasts more than 40 quality golf courses, including two Open
Championship courses at Turnberry and Royal Troon.
For more information on the range of recreational activities in Ayrshire, visit
www.visitscotland.com/ayrshire-arran
Local educational standards are very high at primary and secondary level. However,
private education is also available in the area. See below for more information on
local authority services:
East Ayrshire Council – www.east-ayrshire.gov.uk
North Ayrshire Council – www.north-ayrshire.gov.uk
South Ayrshire Council – www.south-ayrshire.gov.uk
Section two: NHS Ayrshire & Arran as an employer
NHS Ayrshire & Arran recognises that our staff are vital to delivering our purpose,
values and commitments and to achieving our strategic objectives.
Our purpose
Working together to achieve the healthiest life
possible for everyone in Ayrshire and Arran
Our values
Caring
Safe
Respectful
Our aim is to create an organisation where people want to work and strive to deliver
excellence each day; where staff wellbeing and personal resilience is supported;
where careers are interesting and developed; where staff are encouraged to reach
their full potential; and where staff feel their contribution is recognised and valued.
To do this, we need to attract, develop, support and retain our staff and enhance
their work experience. This will directly contribute to our aspiration to deliver
excellent high quality services to every person every time.
We believe the unique factors that help to define us as an employer are:
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our friendly and supportive environment;
our commitment to staff engagement and effective team working;
our track record in creativity and innovation and our ability to successfully
implement change and redesign;
our track record in supporting our staff’s learning, development and career
aspirations, from an initial comprehensive three-day corporate induction
programme to the availability of a wide range of internal training programmes;
our commitment to supporting flexible working through a wide range of family
friendly policies; and
our commitment to support and improve our staff’s health, safety, wellbeing
and resilience. We do this by implementing our Staff Health, Safety and
Wellbeing Strategy, and in our work towards achieving and maintaining the
Health Working Lives Gold Award. In addition, our Staff Care and
Occupational Health Service provide a range of support and interventions to
our staff.
The organisation has a statutory responsibility to ensure the Staff Governance
Standard is embedded and adhered to as part of the governance framework –
staff, financial, information and clinical governance – in which NHS Boards
operate. The Staff Governance Standard requires all NHS Boards to
demonstrate that staff are:
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well informed;
appropriately trained and developed;
involved in decisions;
treated fairly and consistently, with dignity and respect in an environment
where diversity is valued; and
provided with a continuously improving and safe working environment,
promoting the health and wellbeing of staff, patients and the wider
community.
During 2013, we consulted with our staff to select the key values and behaviours
which they believed were essential to create a safe, effective and person-centred
working environment which benefits patients, staff and carers. This allowed us to
develop our purpose, values and commitments. We passionately believe in creating
a culture which is open, fair and just.
Section three: Delivering our services
Acute Services
Emergency and elective hospital services are provided by our acute services, which
includes inpatient, outpatient and day case care. There are two district general
hospitals within Ayrshire: University Hospital Ayr and University Hospital
Crosshouse. These hospitals provide a wide range of acute services:
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University Hospital Ayr
University Hospital Ayr provides medical and surgical services on an inpatient,
day case and outpatient basis. It is the main Accident and Emergency service
for South Ayrshire. It provides a number of Ayrshire-wide services including
Vascular Surgery, Ophthalmology and Audiology.
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University Hospital Crosshouse
University Hospital Crosshouse provides medical and surgical services on an
inpatient, day case and outpatient basis. It is the main Accident and
Emergency service for East and North Ayrshire. Inpatient paediatrics, the
Ayrshire Maternity Unit and the main Laboratories for Ayrshire are on the
Crosshouse site.
Community, mental health and learning disabilities services
Following the introduction of Health and Social Care Integration, the operational
delivery for the range of community healthcare services and mental health and
learning disabilities services is through the newly created Health and Social Care
Partnerships and the Integrated Joint Boards:
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East Ayrshire Health and Social Care Partnership
North Ayrshire Health and Social Care Partnership
South Ayrshire Health and Social Care Partnership
Community Services
General medical and dental services are provided throughout Ayrshire and Arran by
general practitioners, dentists, community pharmacies and optometry practices.
Community nurses, health visitors and Allied Health Professionals are all involved in
providing care within our local communities.
Out-of-hours general medical services are provided by Ayrshire Doctors On Call
(ADOC) within the community.
Mental health and learning disability services
Inpatient mental health services, including the Intensive Psychiatric Care Unit, are
largely delivered at Ailsa Hospital in Ayr with further mental health inpatient services
provided at University Hospital Crosshouse
Learning disability services are provided from Arrol Park in Ayr. Elderly mental
health inpatient services are provided from Ayrshire Central Hospital in Irvine, and
East Ayrshire Community Hospital in Cumnock. Community based services are
provided throughout Ayrshire for the range of clinical groups: adults, child and
adolescent, elderly and addiction services.
For more information on the full range of clinical services provided by NHS
Ayrshire & Arran, visit our website www.nhsaaa.net
Section four: Investing for the future
There are two major capital developments underway within NHS Ayrshire & Arran to
ensure safe, effective and person centred care:
Building for better care
We are investing £27.5 million to provide fit for purpose front door services for
University Hospitals Ayr and Crosshouse, in order to improve emergency and urgent
care for patients who come to hospital for anything other than a scheduled
appointment.
North Ayrshire Community Hospital – Woodland View
We are investing £47 million to provide a 206 en-suite bedroom integrated mental
health and community facility, including older people’s long term care and
rehabilitation. This development will bring together a full range of outpatient and
inpatient facilities.
Section five: Post Details
1. Job Identification
Job Title:
Electrical Technician
Responsible to (insert job title):
Supervisor
Department(s):
Estates Department
Directorate:
Information & Clinical Support Services
Operating Division:
NHS Ayrshire & Arran
Job Reference:
W/707/15
No of Job Holders:
Last Update (insert date):
May 2005
2. Job Purpose
To assist in the provision of a comprehensive multi-site installation, maintenance and Planned
Preventative Maintenance (PPM) service and to maximise the efficiency and quality of the
mechanical, electrical and environmental services of NHS Ayrshire & Arran using resources
available
3. Dimensions
The Jobholder is one of a team Electrical Technicians employed by Estates Department to
provide a service across all sites within the NHS Ayrshire & Arran
The Jobholder may be based at any one of the hospital sites within NHS Ayrshire & Arran,
which are: Ayr Hospital, (including Ailsa, Biggart Hospital and Heathfield Clinic)
 Ayrshire Central
 Crosshouse,
 The Jobholder is directly responsible to the Supervisor, Estate Officer and Senior Estate
Officer on the site in which he is based
 The Jobholder may occasionally be required to supervise apprentice duties.
 Plan, organise complex activities including installations and maintenance of engineering plan
and equipment in co-ordinating with suppliers, contractors and hospital staff
 There are no budgetary responsibilities although the jobholder will impact on the
departmental budget.
 The Department operates 24 hours per day, seven days per week and the Jobholder
normally works between the hours of 8.00am to 4.30pm Monday to Thursday and to 1.30pm
Friday.
 The Jobholder also participates in the Department’s On-Call rota, responsible for general
maintenance and breakdown cover for relevant sites out-of-hours
4. Organisational Position
HEAD OF ESTATES
ESTATE
MANAGER
ESTATE MANAGER
ESTATE MANAGER
SOUTH
EAST
ESTATE OFFICERS
ESTATE OFFICERS
X4
X4
SUPERVISOR
SUPERVISOR
SUPERVISOR
X3
X4
X3
TRADESMEN
TRADESMEN
TRADESMEN
NORTH
ESTATE
OFFICERS
X3
5. ROLE OF DEPARTMENT
To facilitate the delivery of uninterrupted quality healthcare by providing 24 hour 7 day safe
and effective upkeep and development of NHS Ayrshire & Arran’s land, properties and assets
To deliver, maintain and develop a high quality, cost effective, responsive and efficient
engineering and building service to all staff patients and departments within an agreed budget,
in line with the policies, procedures and requirements of NHS Ayrshire & Arran
To provide professional and managerial support for the Facilities Department in matter relating
to engineering and building development
To contribute to the strategic direction of NHS Ayrshire & Arran
6. Key Result Areas
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Ascertain desired action using acquired skills and abilities to expedite best solution for
desired outcome and assist putting solutions into practice.
Install and commission machinery using installation manuals to ensure safety and in
compliance with health and safety, and statuary regulations that benefits and provides
a safe environment for the user and patient care.
Complete Planned Preventative Maintenance in accordance with organisational and
manufacturers recommendations, using appropriate tools, test equipment, and
recording details of work carried out within set time-scales, to prevent breakdown and
maintain optimal operational ability.
Respond to breakdowns, evaluate situation and take corrective action to ensure
minimal disruption and damage.
Test, monitor and overhaul backup systems such as emergency electricity generators
to ensure a continuality of service for patient care areas and all other departments.
Participate in lift rescue, maintaining manufacturer’s safety standards to ensure quick
and safe release of trapped individuals.
Survey plant and equipment for, safety, soundness and establish maintenance to be
undertaken.
Be aware of Health and Safety requirements when undertaking all work to maintain a
safe environment for staff and patients.
Fault finding and analysis within complex systems/equipment in a safe, effective
manner using fine tools and calibrated measuring equipment as required in order to
minimise future breakdowns and keep hospital running efficiently.
Maintain all Regulations in relation to SHTM 06, The Electrical Safety Code for Low
Voltage Systems for Competent Persons, Wiring regulations BS 7671 Electrical 17th
Edition to ensure a safe environment and to maintain good quality and safe electrical
power to patient care.
Verify integrity of wiring systems utilising calibrated test equipment to maintain safe
working environment within hospital sites.
In depth effective use of BMS (Building Management System) computer to set
parameters and record data on a wide range of building services.
In depth testing and repair of sterilization equipment and washer disinfectors.
Investigate, research and plan upgrades and developments to meet changing
requirements of health care.
7a. Equipment and Machinery
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Calibrated Digital multimeter, Insulation resistance meter, Earth loop impedance meter and
RCD tester
Precision test equipment
Siemens Building Management system to monitor essential plant and heating systems
Hand tools and portable electric tools
Electric workshop machinery
Lifting gear, chain blocks, slings and runway beams
Computer equipment and computerised control systems
Complex monitoring and calibration equipment.
Precision tools and equipment
7b. Systems
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Records of the performance of essential item of plant and equipment
Daily time sheets for forwarding to Supervisor
On-call and overtime sheets for forwarding to Supervisor
Electrical test and inspection sheets for all modified electrical circuits
Circuit charts and diagrams
Permit to work system for medical gases, electrical distribution and hot work
8. Assignment and Review of Work
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Duties are allocated by Supervisor/Estate Officers, although the Jobholder operates
autonomously within designated parameters and Health & Safety Regulations.
Breakdowns are a major aspect of the work, some require major in depth ability to fault find
and carry out repairs to put the equipment, facility back into service.
Planned Preventative Maintenance work is allocated weekly and is then prioritised by the
Jobholder, liasing with staff in relevant departments to establish accessibility, taking into the
account the needs of the service.
Much of the Jobholder’s work is demand-driven and therefore unpredictable and may consist
of repair, redesign and installation as necessary to undertake a particular task.
Measure up jobs for new installations and alterations; check plans/drawing to work out best
route to run in supplies and establish materials required to enable the job to be carried out
quickly with minimum disruption
Verify integrity of wiring systems utilising calibrated test equipment to maintain safe working
environment.
Keep records of circuit testing results and appliance/equipment testing up-to-date for
inspection and verification of a safe system.
Participate in lift rescue, maintaining manufacturers safety standard to ensure quick and safe
release of trapped individuals
Respond to fire alarms, evaluate situation and liase with Fire Officer in charge, repair any
faulty equipment and advise of ‘all-clear’, report incident to ensure no re-occurrence of
incident.
In depth testing and repair of Fire Alarm systems to provide a sound reliable system.
Fault find and repair of nurse call and intercom systems replacing/repairing electronic
components as necessary to ensure patients are able to call for attention
Installation, programming, fault finding and repair of Telephone and Data communication
systems to ensure a technically sound system.
Install monitoring equipment on electrical services, analyses results and suggest
modification or upgrade to accommodate overloading or future development requirements
Participate in departmental On-call service to provide 24 hour emergency cover across all
hospital/clinic sites in East Sector
The majority of the jobholder’s work is unsupervised.
Advice and guidance is provided by peer support, Supervisor, Estate Officer or manufacturer
9. Decisions and Judgements
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Able to use own initiative and undertake a wide range of duties without referral back to
supervisor.
Ability to repair major and minor faults in a safe manner whilst keeping hospital running
efficiently i.e. on troubleshooting fault, the jobholder can decide to close down certain areas
of the site until repair has been completed, for health and safety reasons.
Ascertain how many persons are trapped in lift and reassure, ask if medical assistance is
required, liase with other members of test and proceed with rescue in accordance with
manufactures guide lines
Ability to repair faults in a safe manner whilst minimising disruption to hospital services and
where necessary provide alternative electrical supplies to maintain the service
Prioritise work as they occur on a daily basis.
Take plant measurements, calculate present operating conditions, analyses results and
adjustment plant to restore desired conditions.
Ensure all plans, information and instructions are accurately interpreted for the efficient and
safe operation of equipment and plant. Update plans when required
Control stock of materials used to undertake work and request replacements as required
During emergency call outs the post holder has to initiate an action plan and has freedom to
undertake whatever work is required in complete autonomy to restore the failed equipment
or service
Ensure all plans, information and instructions are accurately interpreted for the efficient and
safe operation of equipment and plant.
Plan and install new installations and alterations, and oversee job from start till finish
10. Most Challenging/Difficult Parts of the Job
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The jobholder requires the ability to diagnose and repair faults in complex plant and
equipment
Deal with new situations as they arise, disseminating newly acquired information to others.
Requires to understand the complete working of the plant and equipment in the hospital.
During On-Call Rota out-of-hours, the Jobholder must decide action required to maintain
safe and continued operation of services without supervision.
Dealing with irate and unreasonable personnel regarding accessibility and work
requirements
11. Communications and Relationships
The Jobholder is a member of a team and, in order to ensure a high level of satisfaction and
seamless, efficient services are maintained, is required to develop and maintain effective
communication links and working relationships with the following groups during normal and
emergency situations:Internal
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Colleagues and management within Estates Department, including the other trade groups
Nursing/Medical staff within wards/departments
Management/staff within all other departments
Demonstrate own activities to less experienced and new employees, and provide training,
guidance and advice to apprentices for the continuation of the service.
External
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Suppliers of equipment, materials or spare parts
Specialist contractors
Demonstrate own activities to less experienced and new employees, and provide
training, guidance and advice to apprentices’ for the continuation of the service.
12. Physical, Mental, Emotional and Environmental Demands of the Job
PHYSICAL EFFORT/SKILLS:
 Good eye hand co-ordination for precision and intricate work
 Working with heavy equipment
 Standing, bending, walking for long periods
 Heavy Lifting and Handling
 Working from ladders and scaffolding up to 4 meters above floor level
MENTAL EFFORT/SKILLS:
 Mental arithmetic – for calculate air flow readings
 Reading of plans – for installation of equipment, valves, pipework and connections.
 Computer skills
 Ability to read schematic drawings and interpret information
 Reading and interpreting manuals and instructions, comment on non compliance and
suggest modifications to enable documents to be kept up to date
 Concentration for periods of an hour with frequent interruptions approximately every hour by
bleep or personal visit.
ENVIRONMENTAL
 Coming into contact with hazardous materials and body fluids
 Working in confined spaces and hazardous areas
 Working in temperatures below freezing on outside plant and equipment and as high as 30
deg C in boiler houses and plant rooms.
 Frequently working in wards with very ill and distressed patients.
EMOTIONAL EFFORT/SKILLS:
 Occasional direct contact with patients, some of who may be physically or emotionally
distressed or aggressive.
 Dealing with difficult staff with regards to accessibility and work requirements
 Frequently working in wards with very ill and distressed patients
13. Knowledge, Training and Experience Required to do the Job
The jobholder is required to be proficient in, have knowledge of, or undertake training in the
following:
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Recognised apprenticeship
Qualified to Higher Nation Certificate or equivalent level with extensive experience
The Electrical Safety Code for Low Voltage Systems for Competent Persons
City and Guilds Qualification in the IEE 17th Edition Electrical Regulations
City and Guilds Qualification in HTM 2010 Large porous load sterilizers
City and Guilds Qualification in HTM 2030 Testing of Endoscope washer disinfectors
Certified specialist training in Visonik, Desigo and Apogee Building Management Systems
computerised control system
Trained in SHTM06 Low Voltage Systems
Trained in Telephone and Data systems programming and repair
COSHH (Control of Substances Hazardous to Health)
Mathematical calculations in respect of electrical systems and processes
Confined Spaces training
Fire Safety/Training
Health & Safety Regulations/training
Reading and interpretation of plans
Able to use own initiative
Interpersonal skills
Problem solving
Lifting and Handling, use of lifting equipment, chain blocks and slings
SHE
Person Specification
Qualifications & Training – Essential Criteria
City & Guilds Craft Certificate, Trade experience and Full Driving License
Qualifications & Training – Desirable Criteria
H.N.C. or H.N.D. Knowledge of Health & Safety Working at Height, Confined Spaces and
C.O.S.H.H. Regulations
Experience – Essential Criteria
Working in conjunction with all other engineering and building trades.
Experience – Desirable Criteria
Good Communication skills with colleagues and supervisors.
Knowledge – Essential Criteria
General high level of varied electrical skills and competencies
Good working knowledge of health & Safety at Work Act
Basic IT/computer knowledge
Knowledge – Desirable Criteria
Knowledge of complex distribution systems and Building Services
Competencies & Skills – Essential Criteria
Self motivated.
Able to work on own initiative.
Competencies & Skills – Desirable Criteria
Reliable
Trustworthy
Experience of working within a hospital environment
Ability to prioritise own workload
Personal Characteristics and Other – Essential Criteria
Pleasant disposition
Must be able to work within a demanding environment
Personal Characteristics and Other – Desirable Criteria
Able to communicate with colleagues, supervisors and staff from other disciplines.