Title: CNBC TV18 Interview of Founder, Cactus Communications Job Code: File name: AVSEQ01 Duration: 22:36 Total pages: 3 00:00:00 Shereen Bhan Hello and welcome to Young Turks, the show that puts the spotlight on two young achievers every single week and takes you through their journey to success. I am Shereen Bhan and no I am not coming to you from New Delhi. I am actually in Tokyo at the World Economic Forum’s East Asia Summit and that’s where we found our next achiever. We are actually coming to you from Tokyo. We are here at the World Economic Forum’s East Asia Summit and that’s where we have found our young achiever. Outsourcing has seen many avatars in India from services to knowledge and there are some who are cashing in on the business of languages. Cactus Communications is one such example, a Mumbai-based firm that had made its foray into the world of English editing and research-based educational services under the brand names, Editage and i-osmosis – all under the vision of one man. What started off as a freelance vocation for 27-year-old Abhishek Goel 4 years ago in Japan is now a full-fledged business operation largely focused on the scientific community in Japan and now looking at South East Asia. But is this something he always wanted to do? 00:01:55 Abhishek Goel I came to Japan on an Exchange where I was with ISEC, that’s student exchange program and there I wanted to do waste management. So I met researchers at Universities in Tokyo and outside. I went back to India and struggled with waste management. As you would know that waste management in India is dirty business, if I may say so. And with government intervention, with local mafia, with almost people who – I just didn’t have the skills to deal with – skills nor the education to deal with that sort of an audience then. So I said, okay, let me do something else, let me find something else that is exciting enough that I would like doing. I went back to India, and we started this company that does English editing focused on researchers in Japan, helping researchers publish internationally because Japan has a very vibrant research community that everyone knows about but… Shereen Bhan But how did you strike upon this particular idea because you know you came here for a 3-month exchange program, did you see that there was a KEY [ph]: Short for “phonetic”; used to indicate transcribed text that has been typed as it sounds and we are unsure about. Generally used for proper nouns. 作業者が聞き取ることは出来ても、確信を持てないもの。固有名詞のうち、確認の難しいものなど。 [Unclear]: Indicates parts where we were unable to hear or understand what is spoken. 作業者が聞き取ることができないもの。テープの音質または話者の話し方(アクセント)によります。 [Multiple Speakers]: Used when more than one speaker is speaking at a given time and it is difficult to transcribe what is spoken. 複数の話者が同時に話しているために、会話を聞き取ることが困難であるもの。 Page 1 of 2 gap in the market and that’s why you wanted to sort of come in and bridge that gap? How did you come upon this idea? Abhishek Goel Right. Well, I met with a Professor at the University of Tokyo, which is well undoubtedly Japan’s largest university and I met him for waste management. At the end of our discussion, he says, okay you speak English, why don’t you edit my research papers for me. I was scared, I was like, okay, you know, no it’s not a good idea. I have got a commerce background and your papers are going to be technical, scientific and there is no way I am going to be able to do it. And I have stuff to do. I don’t want to be doing editing. Shereen Bhan Yeah. Abhishek Goel But he insisted, he said look at it, you will learn and you get to foster a bond with me and maybe I will help you some time in the future. So I said okay great, let’s start. Went back, was doing this on the side while I was exploring my waste management, my dream. 00:03:59 And gradually I realized that there is a gap because this was a first meeting I had with a professor, he trusted me with his research papers that were going to define his career, right, whether he gets a Nobel or not. Shereen Bhan And then the dream changed? Abhishek Goel The dream has not changed, but it’s exciting. So, yeah, I am liking it. Shereen Bhan Okay. So let’s talk about the excitement, now let’s talk about Cactus which is the company that you started 4 years ago. Did it require a lot of money to start because it’s not a really capital-intensive business in that sense? Abhishek Goel Initially when we started out, we said okay there is a market gap but we didn’t go and create a fancy business plan. We said let’s just do this on the side. Let’s do this, let’s see if something happens there. So we started with a makeshift office at home initially and then finally took a small office because we said, okay, if we need to recruit someone we can’t get them to work out of home. So that’s how it began and well, not really capital intensive, because we decided to keep costs low. We didn’t want to just – we didn’t want to – we are very wise with money if I may so myself. 00:05:03 END Page 2 of 2