Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 CITY OF CAPE TOWN, CMC ADMINISTRATION INTEGRATED WATER RESOURCE PLANNING STUDY BACKGROUND, RESULTS AND RECOMMENDATIONS CONTENTS Page No List of Abbreviations 1. INTRODUCTION 1 2. WATER DEMAND AND SUPPLY 2 3. OPTIONS INVESTIGATED 3 4. DESCRIPTION OF OPTIONS INVESTIGATED 4 5 PUBLIC INVOLVEMENT 16 6 RESULTS OF THE MULTI-CRITERIA DECISION ANALYSIS (MCDA) PROCESS 16 7 SELECTION OF OPTIONS TO BE IMPLEMENTED, AND FINANCIAL IMPLICATIONS 8 CONCLUSIONS AND RECOMMENDATIONS Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 17 25 18 July 2001 List of Abbreviations AADD Annual Average daily demand AFU Automatic Flushing Urinal CCT City of Cape Town CFA Cape Flats Aquifer CMA Cape Metropolitan Area CMC Cape Metropolitan Council DM Demand Management DMA District Metered Area DWAF Department of Water Affairs and Forestry EIA Environmental Impact Assessment I&AP Interested and Affected Party MCDA Multi-Criteria Decision Analysis MNF Minimum Night Flow PNE Protected Natural Environment UAW Unaccounted For Water URV Unit Reference Value WC Water Conservation WDM Water Demand Management WTW Water Treatment Works WWTW WasteWater Treatment Works Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 CITY OF CAPE TOWN, CMC ADMINISTRATION INTEGRATED WATER RESOURCE PLANNING STUDY BACKGROUND, RESULTS AND RECOMMENDATIONS 1. INTRODUCTION In recent years great concern has been expressed regarding the continuously growing demand for water in the Cape Metropolitan Area (CMA) in the face of dwindling remaining resources. As a result, increasing emphasis is being placed on water conservation and demand management. In a Water Demand Management Strategy Report to the former Cape Metropolitan Council (CMC), in December 1998, the former CMC publicly stated its intention to reduce projected water demand in the CMA by 10% (or more) by the year 2010. Following an internal report by the Department of Water Affairs and Forestry (DWAF) on water demand management in the Western Cape (December, 1999), referred to as the "Mini Study", a workshop was held on 3 March 2000 to debate the prospects of achieving substantial reductions in demand in the CMA. The workshop was attended by water supply specialists from the DWAF, the former Cape Metropolitan Council (CMC), Metropolitan Local Councils (MLC's) and consulting organisations. potential water savings emerged: Two estimates of a low-savings scenario that suggested a potential reduction in urban water demand of about 10%, and a high-savings scenario suggesting a reduction of about 20%, by the year 2003. Participants favouring the first scenario felt that financial and institutional obstacles were serious impediments to realising the theoretically potential reduction of 20%. The City of Cape Town (CCT) is responsible for supplying water to users in the CMA and hence for water demand management in this area. The CCT is also responsible for the planning and development of supplementary water supplies from certain sources within the CMA. Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 2 In October 1999, prior to the workshop referred to above, the former CMC invited proposals for a preliminary investigation of the means and potential for reducing water demand in the CMA, and for the development of local sources. Consultants were appointed in November 1999. The suite of reports on the study, referred to as the Integrated Water Resource Planning Study, is presently being finalised. The main object of the study was to determine the feasibility of various options, and identify issues that might need to be addressed in a subsequent phase of investigation. 2. WATER DEMAND AND SUPPLY Figure 2.1 shows the total water demand on the system supplying the CMA from 1994 to 1999, and the projected growth in demand. The demand projections are based on three scenarios. One is a growth pattern that is likely if Water Conservation (WC) and Demand Management (DM) measures are not applied (ie "No savings"). The other two are based on the "No-savings" projection of urban water demand being reduced by the 10% and 20% by the year 2003, as put forward at the March 2000 workshop, respectively. The current assured supply (yield) available from the supply system is also shown. The Skuifraam Scheme, which has been approved by the national government, but not yet authorised for construction, could not commence supplying water any sooner than 2007. By that time, the overall water demand on the system, if unconstrained, will exceed the assured supply by approximately 30%. The graph also shows that, even if reductions can be achieved corresponding to the "high-savings" scenario, the need for urgent action to address the growing shortfall in supply is clear. Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 3 Figure 2.1 : Total projected demands on the system supplying water to the Cape Metropolitan Area 3. OPTIONS INVESTIGATED The first task of the study was to identify a range of options to be investigated. The following were identified: Water Demand Management Options: Pressure Management User Education Elimination of Automatic Flushing Urinals Leakage Repair Tariffs, Metering and Credit Control Introduction of Water Efficient Fittings Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 4 Promotion of Private Boreholes Promotion of Grey-water use Supply Augmentation Options: Treated Wastewater for Local Urban Irrigation and Industrial use Lourens River Diversion Eerste River Diversion Cape Flats Aquifer Treated Wastewater for Commercial Irrigation Farmers Treated Wastewater Reclaimed to Potable Standard In addition, the effect of Water Restrictions was briefly examined. Each of the above options was studied to estimate the scope for reducing demand or increasing the supply, the time needed to achieve results, the cost, the impact on the social and economic environments, associated political and institutional considerations, and the impacts on the natural environment. These disparate aspects were integrated by a process known as Multi-Criteria Decision Analysis. In this process, specialists in the various technical, social and environmental fields involved, discuss their opinions, and, by a system of scoring and weighting each criterion, attempt to reach consensus as to the relative merit of the various options. More general detail of all of the above will be provided in the Main Report. Specific further detail on each of the aspects investigated, including the options considered, will be provided in the 12 detail reports, and the 6 supporting reports. 4. DESCRIPTION OF OPTIONS INVESTIGATED Each of the options investigated provide a benefit to the water supply system in the form of additional yield supplied, or saving in demand. Each option also requires a certain time to achieve its yield, and has an associated capital and operational cost, and a Unit Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 5 Reference Value (URV). This information is provided at the end of this section in Table 4.1, "Main Features of Options". 4.1 Pressure Management Most water distribution networks are designed to provide a minimum pressure during periods of high demand, in the daytime. The result of this design approach is that significantly higher pressures are experienced during periods of low demand at night time, when the majority of pipe bursts tend to occur. Water losses within a distribution network, due to various leaks or taps left running, are far greater at night time when higher pressures are experienced. The basic philosophy of pressure management therefore, is to reduce the excess system pressure during night time, in order to reduce leakage and the occurrence of pipe bursts. Pressure reduction would be controlled to ensure that the pressure in the system does not drop below the lowest value that it reaches in the high demand periods during the daytime. The level of service provided to the consumer would therefore not be compromised. This reduced pressure will reduce the occurrence of pipe bursts and therefore also contributes to protection of the asset. The first step in a pressure management programme is to develop knowledge of the relevant characteristics of the distribution network. This requires dividing the network into appropriate District Metered Areas (DMA’s) and providing suitable meters at the entry points into these districts. The meters would need to be logged to determine the flow during the “dead of night” period, termed the Minimum Night Flow (MNF). Experience has shown that a well maintained district with a “normal” consumption pattern would be expected to have an MNF of no more than about 15% of Annual Average Daily Demand (AADD). Areas experiencing higher MNF's are priority areas for Pressure Management. Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 6 For this study, use was made of actual loggings undertaken by the various Administrations, where DMA’s do exist. The potential for the rest of the CMA was based on considered extrapolation of this data, and experience gained on other networks. A pilot installation in an area in Khayelitsha, with a particularly high MNF, has shown promising results, as the MNF of 270 m3/h was reduced by approximately 100 m3/h to 170 m3/h. 4.2 User Education A comprehensive user education/public awareness publicity campaign is regarded as essential for the successful implementation of the WDM initiatives envisaged for the CMA. The main focus of such a programme would be to make users aware of their responsibility to use water more efficiently in view of the limited natural water resources available to the CMA, as well as the financial advantages of doing so. Users should be presented with the necessary tools and guidelines, including an informative billing system, which will enable them to achieve reduced water consumption without necessarily impacting negatively on the quality of their life styles. The bulk of the potential saving is estimated to be achievable via the elimination of the wasteful use of water, eg the hosing down of paved surfaces, and by the promotion of water-wise gardening. Water use for gardening purposes at private households, public gardens and sports fields is estimated to represent approximately 20% of the total annual water consumption in the CMA. Uncertainties related to the potential annual saving and the timing thereof are related to the following factors: scope and effectiveness of a user education programme; Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 7 sustainability of a user education programme and of the behavioural changes of users with respect to the wasteful usage of water; and, the level of buy-in of consumers. A possible institutional constraint might be the lack of staff to run and co-ordinate a comprehensive ongoing user education programme, including a consumer advisory service (“hot-line”) to address enquiries and complaints on WDM issues by the public. An alternative would be to appoint consultants to fulfil this function. 4.3 Elimination of Automatic Flushing Urinals Automatic Flushing Urinals (AFU’s), by their very nature of operation, are a wasteful use of water. This situation is exacerbated by poor maintenance and management practices, as these devices often malfunction (continuously running) or typically operate too frequently. They also operate during the night, and over weekends and public holidays, when most buildings are unoccupied. A single AFU could use as much as 6,3 k/day, i.e. 196 k/month or 2,3 M/annum. AFU’s are typically installed in schools, tertiary institutions, pubs, restaurants, hotels, government buildings, public toilets, factories and sport complexes/stadiums. The most common and generally cheapest retrofitting option entails the removal of the auto cistern and the installation of a user activated push-button flush valve. An alternative, but more expensive, option is the installation of waterless urinals. The total number of AFU’s installed in the CMA was estimated at more than 5000. In terms of the former CCT’s by-laws, all existing AFU’s in the CMA are to be retrofitted, and the installation of AFU’s in new buildings is prohibited. These by-laws need to be revived and promulgated for the whole CMA. Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 8 4.4 Leakage Repair The potential saving by repairing leakage within a specific area is linked to the unaccounted-for-water (UAW) in that area, which is the difference between the total water supplied into the area, and the water consumption in the area. UAW is due to: water losses through bursts and leakage; inaccurate meters; unmetered municipal water use; and, non-physical losses (e.g. meter reading errors). The potential savings for leakage repair is based on a UAW of 15% of the AADD as being acceptable and assuming that the balance can be saved. This potential saving will be reduced by the implementation of Pressure Management. 4.5 Tariffs, Metering and Credit Control Adjustment of water tariffs Increased water tariffs can play a major role in moderating water demand. A new standardised five-step escalating block-rate tariff structure for domestic consumers in the CMA was implemented on 1 July 2001 and incorporates the funding of the free water allocation of 6 kilolitres per month via a temporary 7% cross subsidy from commercial and industrial consumers. Separate flat rates apply for non-domestic water consumption. Application of a multiple-block rising-scale tariff to the non-domestic sectors would provide an incentive for them to reduce their water consumption. Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 9 Due to the significant changes in the domestic tariffs and tariff steps in the CMA in the last year or two, and the unpredictability of consumer behaviour arising from the new tariff increases, it is extremely difficult to predict the water savings achievable in the CMA by means of increased water tariffs. Ideally, successive new revised water tariff structures should be implemented gradually to allow for periodic evaluations of their effectiveness in terms of reduced water consumption and of the revenue to the CCT. Metering Universal metering, ie the installation of a water meter on all connections, is essential in order to restrict and control consumption, as well as to ensure an equitable distribution of the costs involved in providing the supply. A significant number of unmetered connections still occur in the CMA. The quantum of savings attributable to the provision of metering is difficult to determine. In Israel it has been shown that metering of individual apartments can reduce consumption by up to 20% compared with those which only have one meter per block. The types of meters used and the management practices employed can have a significant effect upon the revenue collected and the reduction of UAW. For these reasons it is important to review the types of meters available for both “domestic” and “bulk” purposes, as well as the practices adopted for their management. An audit should be undertaken throughout the CMA to establish the accuracy and reliability of the whole metering process, and to identify potential for improvements. Credit control The application of effective credit control and strict debt management, supported by an extensive user education strategy, is fundamental to sound financial management practice. Ninham Shand/Arcus Gibb It is also necessary as a support function to accurate metering and the I W R P Study : Background, Results and recommendations 18 July 2001 10 application of tariffs. If the public perceives that there is a universally applied and fair procedure to ensure payment for water used, they will tend to be more careful with their water use practices leading to generally lower consumption. In a recent study undertaken for the CCT, improved credit control and cash collection, as well as improved billing, were ranked as the top two priorities to be addressed by the CCT. Public acceptance of universal metering, credit control and increased water tariffs, can, to a large extent, be regarded as being dependent on the effectiveness of a public awareness and consumer education programme. 4.6 Introduction of Water Efficient Fittings Items investigated for retrofitting with water efficient fittings in private households, and at commercial, institutional and industrial buildings in the CMA, included retention and displacement devices for toilet cisterns (e.g. “Hippo”-bags, toilet tank dams and displacement bags), the replacement of existing toilet cisterns with smaller cisterns, the installation of dual-flush and multi-flush toilets, the adjustment of the flush times of toilet and urinal flush valves, the replacement of flush valve urinals with waterless urinals, the replacement of high-flow showerheads with high-efficiency low-flow showerheads, and the fitting of flow controllers/aerators/sprays and flow restrictors, to basin taps and mixers. To date, retrofitting with water efficient fittings in the Cape Metropolitan and surrounding areas has only been implemented to a limited extent. In general, planned maintenance programmes for plumbing systems and water fittings at non-residential organisations, appear to be lacking. Vandalism of water fittings installed at public buildings has been noted as a problem. Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 11 Apart from the mandatory replacement of AFU’s, no legislation or municipal by-laws exist to enforce the usage of water efficient fittings in the CMA, neither for new installations nor pertaining to retrofitting with water efficient fittings. 4.7 Promotion of Private Boreholes Much of the CMA is underlain by aquifers. Exploitation of these aquifers by means of private boreholes and wellpoints, for garden-watering purposes and the irrigation of sportsfields, during the dry summer months, was investigated. Aquifers favourable for the installation of wellpoints cover approximately 48% of the CMA extent with the main area being the Cape Flats, extending to the NNW to Atlantis and beyond. There is also limited potential for wellpointing on the west coast of the Peninsula in the Noordhoek and Hout Bay areas. For groundwater to be abstracted from outside these areas, borehole drilling would be required. With respect to salinity levels most of the CMA underlain by the CFA, as well as the Atlantis area, is suitable for wellpoint/borehole development intended for garden watering. In some areas of the CMA there is dissolved iron in the groundwater that will cause staining of walls when this water sprays onto walls. Wellpoint yields are sufficient for the watering of small to medium sized gardens. The installation of boreholes for irrigation purposes, in areas of the CMA which are unsuitable for the installation of wellpoints, is likely to only be considered for grassed sportsfields, parks, golf courses and high-income households with large and well-watered gardens, in suburbs like Pinelands and Tokai. The installation of monitoring boreholes in the CMA should be considered, if extensive groundwater abstraction by means of private boreholes and wellpoints occurs. Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 12 4.8 Promotion of Grey-water use Grey-water is defined as wastewater discharged by baths, showers and hand basins in a domestic household. Wastewater discharged by kitchen sinks and washing machines is excluded due to the high solids content and the negative impact of softeners and other undesirable chemicals on the environment. While grey-water can be used directly for low-grade uses such as toilet flushing and garden watering applications, a serious constraint is the health hazard due to the high concentrations of faecal coliforms in the source water. The long-term impact on the environment is also a concern as the effect of soaps on certain plants is unknown. Rainwater tanks The use of rainwater tanks for toilet flushing was also considered. However, this use has in fact been prohibited since 1927 but the desirability thereof will need to be revisited. Rainwater tanks for gardening are not practical in the Western Cape as it is a winter rainfall area. Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 13 4.9 Treated Wastewater for Local Urban Irrigation and Industrial use The potential for the re-use of treated wastewater depends on the water quality necessary for the specific re-use application, as different applications require different water quality. The most economical re-use opportunities would be those for which the treated wastewater can be re-used directly. Treated wastewater from a number of WWTW's is already used within the CMA for irrigation of sportsfields, golf courses and public open spaces, and for industrial use. Industrial areas with a high demand, located in the vicinity of existing WWTW's, were investigated for potential for the use of treated wastewater. Potential local urban irrigation areas, in the vicinity of the proposed infrastructure for the industrial areas, were also considered. It would be important to produce water of a consistent quality for industrial processes and for health reasons. At industries where a strong likelihood of direct human contact is possible, special measures would have to be taken by those industries in the form of an on-site tertiary treatment plant (for disinfection) and / or the wearing of protective clothing. 4.10 Lourens River Diversion The proposed Lourens River Diversion Scheme entails the diversion of surplus winter water from the Lourens River at the existing Melcksloot diversion off-take located south of the National Route N2, whilst allowing for the riverine environmental flow requirements. The proposed Scheme comprises: a concrete diversion weir with a diversion capacity of 4 m3/s; Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 14 upgrading of the existing Melcksloot earth canal to a capacity of 4 m3/s; excavation in the existing Paardevlei Dam on AECI's land; a delivery pumpstation with a pump capacity of 2 m3/s, adjacent to the Paardevlei Dam; and, a delivery pipeline from the pumpstation to the existing Steenbras-to-Faure pipeline. In 1997 the entire Lourens River was declared a Protected Natural Environment (PNE). The implications of this, as well as several other issues and public concerns, including existing and proposed future developments on the AECI property, would need to be addressed as part of an Environmental Impact Assessment (EIA). 4.11 Eerste River Diversion The Eerste River Diversion makes use of surplus winter water in the river, which would be diverted at Kompagniesdrift. This was reputedly part of an old wagon trail and would be inundated due the diversion weir. Diversion would take place at a rate of 4 m 3/s into a balancing dam of 300 000 m3 capacity, and then delivered at a rate of 3 m3/s to the existing Faure Water Treatment Works. The existing water quality in the Eerste River is poor due to effluent from the Stellenbosch Waste Water Treatment Works (WWTW), but this would be by-passed around the diversion point. In addition, the river water is polluted by domestic waste from an informal settlement, and also by industrial waste. The river and estuary are regarded as having a low conservation value. It is likely that the reduction in winter flows, and the presence of the diversion and delivery infrastructure associated with the proposed scheme, would have little impact on the Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 15 ecological functioning of the system, provided that the ecological flow requirements of the river and estuary are met. 4.12 Cape Flats Aquifer The Cape Flats Aquifer (CFA) has, on numerous occasions, been identified as a viable source of water supply for the CMA. The proposed 18-million m3/a wellfield has to take into account possible pollution threats such as the Swartklip Waste Disposal Site and the Mitchell’s Plain Wastewater Treatment Works. A comprehensive monitoring programme would need to be established to monitor possible pollution, as well as possible seawater intrusion. The wellfield design should also ensure that the impact on indigenous vegetation and any seasonal wetlands in the area is minimised. Various water treatment options have been considered, to ensure that the quality of the CFA water would be improved to a level comparable with the present potable supply. An on-site lime softening plant seems to be the most economically viable treatment. The treated CFA water would be fed into the local distribution network. The public concerns, that would need to be addressed as part of the required EIA, would be the possibility of land subsidence, the effect of the CFA scheme on the Philippi farmers, and the impact of construction on the Mitchell’s Plain community. 4.13 Treated Wastewater for Commercial Irrigation Farmers The Helderberg and Stellenbosch farm irrigation schemes, located to the east and north of the Cape Flats, in the direction of Stellenbosch, currently enjoy an allocation of 20 million m3/a of fresh (untreated) water from the Riviersonderend-Berg River Government Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 16 Water Scheme. This option deals with the possibility of exchanging up to 5 million m3/a of fresh water currently allocated to the farmers, with treated wastewater. Water would be pumped from the Zandvliet and Macassar WWTW to a small balancing dam (0,5 million m3 capacity) near the exit of the Stellenboschberg Tunnel, during the five summer months. From here some of the existing irrigation scheme infrastructure could probably be utilised. A number of obstacles to using treated wastewater for commercial irrigation include: current guidelines from the Department of Health which advise against the use of treated wastewater for crops that are eaten raw; deleterious effects of nutrients in the treated wastewater on certain crops at certain times; the salinity of treated wastewater compared with the raw water presently available and the possible effect this would have on the soils and crops; and, a concern about international perceptions of this practice, which could result in reduced marketability of the produce, and consequent lower prices. Implementation of this scheme would require the commitment of the farmers, and an EIA process to address the above obstacles. 4.14 Treated Wastewater Reclaimed to Potable Standard Reclamation of treated wastewater to suitable quality for general potable purposes would provide a substantial additional water supply into the system all year round. The treated wastewater would be supplied to the Faure Water Treatment Works (WTW) by a pipeline linking the various WWTW's along the coast (Cape Flats, Mitchell’s Plain, Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 17 Zandvliet and Macassar WWTW), with a pumpstation at each works delivering treated wastewater into the pipeline. Guidelines from the Department of Health indicate that if treated wastewater does not pass through the expensive reverse osmosis process, but is to be reclaimed and blended with freshwater to produce potable water, then a blending ratio of 1:4 should not be exceeded. Although this guideline limits the potential yield to 46 million m3/a for blending at the Faure WTW, this option would make a large contribution to the supply. The major social constraint is that some people still have an aversion to the notion of drinking treated wastewater. There may also be objections to certain practices on the basis of religion. User Education and the public participation process with regard to this option would be very important. 4.15 Water Restrictions Water restrictions are, in general, an effective way to achieve reduced water consumption during times of critical water shortages and, furthermore, present an opportunity to increase public awareness of the need to use water more efficiently. The existing low-level water restrictions, aimed at a 10% reduction in both urban and agricultural demands in the CMA, were introduced on 1 November 2000. An actual average monthly saving of 16,3% for the urban demand was achieved for the 7 months from November 2000 to May 2001. Although the need for the existing water restrictions, and the progress with the implementation of water demand management initiatives, will be reassessed in November 2001, it is possible that the current low-level restrictions, which were primarily imposed to minimize the inefficient use of water, will continue to be imposed until at least 2006/7, when the proposed Skuifraam Scheme is expected to be completed. Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 18 The effective implementation of water restrictions has a negative financial impact on the revenue of the water services provider in the short term. The new standardised fivestep escalating block-rate tariff structure for the CMA, implemented on 1 July 2001, caters, inter-alia, for the loss in revenue associated with the continued imposition of water restrictions during the 2001/2002 financial year. It will be difficult to establish to what extent future monthly water savings were to be attributable to the impact of the CCT’s new standardised water tariff structure, or the water restrictions, respectively. The medium to long-term successful implementation of the WDM initiatives investigated for this study, including the eradication of the unlawful and wasteful use of water, will reduce the scope for continued water savings via low-level water restrictions. Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 15 Table 4.1 : Main Features of Options YIELD TIME TO OPTION Million 50% OF 3 YIELD m /a Years Pressure Management 17 3 CAPITAL COST R million ANNUAL COST R million/a 55 URV COMMENTS R/ m3 MCDA OVERALL SCORE * 2 0,23 82 Yield reasonable and cost low, quick to implement, and environmentally and socially acceptable Yield low to reasonable, cost low, quick to implement, and environmentally and socially acceptable Yield low, cost low, quick to implement, and environmentally and socially acceptable Yield reasonable and cost low, quick to implement. Environmentally acceptable. Might have some consumer problems. Yield reasonable, cost low, quick to implement. No environmental implications. Will have consumer resistance. Needs audit of metering and credit control. Yield reasonable, cost low. Quick to implement. Environmentally acceptable. Might have some consumer problems. Yield low, cost low, quick to implement. Could have environmental impact. Socially acceptable. Yield and cost low, quick to implement. Has health and environmental impact. Not likely socially acceptable. Yield reasonable, cost high, moderately quick to implement. Some environmental implications and health risk. Might have some consumer resistance. Yield reasonable and cost low, very long to implement. Potentially major environmental implications. Probable social resistance. Yield reasonable to low, cost high, very long to implement. Pollution of source water a major problem. Environmental and social implications moderate. Yield reasonable, cost high, moderately quick to implement. Potential environmental and social concerns. Yield low, cost very high, and very long to implement. Some environmental implications and health risk. Might have some resistance from farmers. Yield very high, cost very high, very long to implement. Some environmental, social and health concerns. User Education 10 3 5 5 0,50 81 Elimination of Automatic Flushing Urinals Leakage Repair 4 2 0 0 0,15 77 16 3 45 1 0,19 73 Tariffs, Metering and Credit Control 10 1 0 0 0,00 71 Introduction of Water Efficient Fittings 10 3 50 1 0,31 66 Promotion of Private Boreholes Promotion of Grey-water use Treated Wastewater for Local Urban Irrigation and Industrial use Lourens River Diversion 3 2 0 0 63 1 2 0 0 11 4 96 1 –1,45 to 0,04 0,02 to 2,37 0,80 19 6 35 7 0,46 72 Eerste River Diversion 8 5 77 4 1,06 66 Cape Flats Aquifer 18 4 162 10 1,13 66 Treated Wastewater for Commercial Irrigation Farmers Treated Wastewater to Potable Standard 5 6 96 2 1,62 52 46 7 864 71 3,10 44 * Refer to Table 6.1 for the full MCDA scoring Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 61 74 18 July 2001 16 5 PUBLIC INVOLVEMENT The key steps in the public participation process included: The study announcement in the Argus, Cape Times and Die Burger on 24 June 2000; a comprehensive Background Information Document, distributed by post to the over 350 stakeholders (Interested and Affected Parties (I&AP's)); one-on-one meetings held with selected key stakeholders and organisations; and, two identical public meetings at different venues were held to introduce the study to the public and to obtain their initial comments on issues and concerns. It is intended that a final public meeting be held at the conclusion of the studies. 6 RESULTS OF THE MULTI-CRITERIA DECISION ANALYSIS (MCDA) PROCESS A summary of the individual criterion and overall scores, for each option, is given in Table 6.1 below. Table 6.1 : Summary of individual and overall MCDA scores Option Yield Financial 79 Socioeconomic 62 Acceptabili ty 95 Environmenta l 91 Overal l score 82 Pressure Management 78 User Education 77 76 68 91 91 81 Elimination of Automatic Flushing Urinals Treated Wastewater for Local Urban and Industrial use Leakage Repair 60 72 59 94 91 77 71 73 37 85 96 74 64 62 77 80 91 73 Lourens River Diversion Tariffs, Metering and Credit Control Introduction of Water Efficient Fittings 86 82 66 74 39 72 79 88 69 29 91 71 61 57 60 70 91 66 Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 17 Eerste Diversion River 77 72 54 78 40 66 Cape Flats Aquifer 77 65 58 75 55 66 Promotion of Private Boreholes Promotion of Greywater use Treated Wastewater for Commercial Irrigation Farmers Treated Wastewater Reclaimed to Potable Standard 59 56 57 91 47 63 45 59 13 91 77 61 62 58 15 46 80 52 75 10 71 37,5 96 44 The above should not be considered as a priority list, as there are close links between certain options. 7 SELECTION OF OPTIONS TO BE IMPLEMENTED, AND FINANCIAL IMPLICATIONS The options that were investigated can be divided into three main categories, namely: water demand management options to be implemented by CCT; water demand management options to be implemented by individual consumers; and, supply augmentation options to be implemented by CCT. A workshop, attended by the DWAF, various CCT Administrations, Ninham Shand and Arcus Gibb, was held on 20 June 2001 to discuss possible grouping of options into logical packages that can be implemented in phases. In view of the urgent need to achieve results, it was agreed that prime attention should be given to options that: can be implemented quickly and achieve significant benefits in a short time; do not entail large capital investments; score relatively well in the MCDA process, as indicated in Table 6.1; and, would be supported by the public. Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 18 On the above basis Package 1 was assembled consisting of the following options: Pressure Management; User Education; Elimination of Automatic Flushing Urinals; Leakage repair; and Tariffs, Metering and Credit Control. These are water demand management options to be implemented by CCT. The combined effect of the implementation of the Package 1 options, on the projected future urban water demand and on the overall projected water demand, is shown in Figures 7.1 and 7.2 respectively. This is based on the assumption that the decision to proceed with the Package 1 options will be taken before January 2002. The available current yield, plus what will be provided by the Skuifraam scheme, is also shown in Figure 7.2. Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 19 Figure 7.1 Urban water demand - Package 1 500 Million m3/a 450 400 350 300 250 1994 1996 1998 2000 2002 2004 2006 2008 2010 2008 2010 Year No savings Package 1 Figure 7.1 : Impact of Package 1 on urban water demand Figure 7.2 Overall water demand - Package 1 650 600 Million m3/a 550 500 450 400 350 1994 1996 1998 2000 2002 2004 2006 Year No savings Package 1 Yield Figure 7.2 : Impact of Package 1 on overall water demand Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 20 The estimated cashflow for Package 1 is shown in Table 7.1 below. Table 7.1 : Cashflow projections for Package 1. Figures in R million. Year 2002 2003 2004 2005 2006 2007 2008 2009 2010 Capital 10 30 30 15 0 0 0 0 0 Operati 5 5 5 8 8 8 8 8 8 15 35 35 23 8 8 8 8 8 ng Total As part of a second package, Package 2, the CCT should refine and develop the information on the value of well points and boreholes for private properties and sportsfields. They should then consider whether assistance in any form (incentive scheme) should be given to users to install well points or boreholes. CCT should also encourage consumers to replace plumbing fittings in existing houses with water efficient fittings, and consider an incentive scheme for this as well. While it is considered that the use of grey-water is problematic, and the potential yield very small, the option is nevertheless included in this package. Package 2 therefore comprises: Promotion of Private Boreholes; Introduction of Water Efficient Fittings; and, Promotion of Grey-water use The above options would be promoted through the User Education programme by the CCT. The combined effect of the implementation of the Package 2 options (in addition to the Package 1 options) on the projected future urban water demand, and the overall Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 21 projected water demand, is shown in Figures 7.3 and 7.4 respectively. This is based on the assumption that the decision to proceed with this package of options is taken before January 2002. The available current yield, plus what will be provided by the Skuifraam scheme, is also shown in Figure 7.4. Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 22 Figure 7.3 Urban water demand - Packages 1+2 500 Million m3/a 450 400 350 300 250 1994 1996 1998 2000 2002 2004 2006 2008 2010 Year No savings Packages 1+2 Figure 7.3 : Impact of Packages 1 & 2 on urban water demand Figure 7.4 Overall water demand - Packages 1+2 650 600 Million m3/a 550 500 450 400 350 1994 1996 1998 2000 2002 2004 2006 2008 Year No savings Packages 1+2 Yield Figure 7.4 : Impact of Packages 1 & 2 on overall water demand Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 2010 23 The estimated cashflow for Package 2, including subsidized retrofitting of water efficient fittings, is shown in Table 7.2 below. Table 7.2 : Cashflow projections for Package 2. Figures in R million. Year 2002 2003 2004 2005 2006 2007 2008 2009 2010 Capital 10 15 15 10 0 0 0 0 0 Total 10 15 15 10 0 0 0 0 0 Despite the effects of the implementation of the water demand management options (Packages 1 and 2), and the provision of the Skuifraam scheme, an additional supply source will be required (Package 3) to be able to meet the increasing demand into the future. With regard to the supply augmentation options, the most attractive conventional option appears to be the Lourens River Diversion scheme. Package 3. This would therefore be A decision to proceed with its implementation is necessary as soon as possible, as it is estimated that it would take about 5 years before any yield would be available. The effect of the implementation of Package 3 on the overall demand / supply is shown in Figure 7.5. Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 24 Figure 7.5 Overall water demand - Packages 1+2+3 650 600 Million m3/a 550 500 450 400 350 1994 1996 1998 2000 2002 2004 2006 2008 Year No savings Packages 1+2+3 Yield Figure 7.5 : Impact of Packages 1, 2 & 3 on overall water demand/supply Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 2010 25 The estimated cashflow for Package 3 is shown in Table 7.3 below. Table 7.3 : Cashflow projections for Package 3. Figures in R million. Year 2002 2003 2004 2005 2006 2007 2008 2009 2010 Capital 0 2 3 15 15 0 0 0 0 Operati 0 0 0 0 0 7 7 7 7 0 2 3 15 15 7 7 7 7 ng Total Further Packages in Future As can be seen from Figure 7.6, in order to achieve the objective of the available yield always exceeding the demand, further packages will be required in the future. Figure 7.6 Overall water demand forecast to 2020 850 800 750 Million m3/a 700 650 600 550 500 450 400 350 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012 2014 2016 2018 Year No savings Packages 1+2+3 Yield Figure 7.6 : Overall water demand forecast to 2020 Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 2020 26 Of the remaining options, the following comments are offered: use of Treated Wastewater for Local Urban Irrigation and Industrial use has merit, but requires investigation of individual cases, including comparison, where appropriate, with the use of wellpoints. the Cape Flats Aquifer option is possibly less attractive financially than other supply options being considered, and presents possible social difficulties. the Eerste River Diversion option should not be implemented before pollution in the river is brought under control. In any case the yield is small and the URV not particularly attractive. use of Treated Wastewater for Commercial Irrigation Farmers would be difficult to implement under present conditions and is relatively expensive unless a high portion of the total allocated fresh water irrigation supply to farmers can be exchanged. Treated Wastewater Reclaimed to Potable Standard is very expensive, and would likely have social objections. It should therefore not be considered at present, but will probably become justified in time. The combined effect of the implementation of the above further options (in addition to the Package 1, 2 and 3 options, and Skuifraam) on the overall system yield, is shown in Figure 7.7. For consistency with earlier figures above, this is based on a hypothetical decision to proceed with all of these options being taken before January 2002. Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 27 Figure 7.7 Overall water demand and supply if all options investigated were implemented 850 800 750 Million m3/a 700 650 600 550 500 450 400 350 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012 2014 2016 2018 2020 Year No savings . All WDM options Yield for all supply options Figure 7.7 : Overall water demand and supply if all options investigated were implemented Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 28 Additional supply options being investigated as part of a further study include: the Voëlvlei Augmentation Scheme; Table Mountain Deep Aquifer; and Desalination. The results of the investigations of these options will be combined with the present study and may influence the choice of “further” packages. It will be critical to continually monitor the whole water supply/demand situation with the view to ensuring that: for options that are to proceed, the target implementation dates/periods are met; and, the reduction in demand achieved is as predicted, and if not, the implementation of the next scheme(s) or package(s) are rescheduled. Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 29 8 CONCLUSIONS AND RECOMMENDATIONS 8.1 Conclusions Cape Town is in desperate need of alleviating the pressure on the currently available water supply sources. The short-term measure to achieve this has been to impose water restrictions, which have had some success. However, as the demand increases it will be necessary to progressively increase the severity of water restrictions in order keep the demand below the available system yield. The most effective way to alleviate the situation initially, is to implement water demand management options. However, further supply augmentation options are also necessary, in order to meet the future demand (see Figure 7.6). It is therefore essential in the first instance that the implementation of the Skuifraam Scheme should commence as soon as possible. 8.2 Recommendations In view of the above it is recommended that: 1. The long-term planning and implementation of water demand management initiatives and water supply schemes be based on achieving a balance between the projected growths in water demands and the available supply, in order to ensure a supply at a 98% level of assurance in the long term; 2. The implementation of the options identified in Packages 1 and 2 (see below) be initiated/accelerated in order to avoid having to re-introduce, and even impose more severe, water restrictions prior to the construction of the Skuifraam Dam Scheme. Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 30 Pressure Management The following recommendations are made with respect to Pressure Management: Expedite the implementation of Pressure Management in areas already identified to provide a high potential saving. Decide on the approach for the implementation of Pressure Management i.e. departmentally or by contract. Prioritise the installation of District Metered Areas (DMAs). Identify all further potential areas to be logged. Implement a process to inform communities about pressure management. Support staff should be allocated to carry out the abovementioned tasks. User education The following recommendations are made with respect to user education: Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 31 Take care in the choice of words and general terminology used for the integrated user education and the increased public awareness campaign (requires positive approach and terminology). Increase publicity for existing and new Water Demand Management (WDM) policies, municipal by-laws and regulations. Train staff in-house and comply departmentally with regulations. CCT to lead by example in the implementation of the WDM options investigated in the Integrated Water Resource Planning Study and ensure that they comply with all existing regulations on water-efficient use. Identify a unique slogan and mascot for CCT's integrated WDM campaign. Identify local "champions" to publically promote CCT's WDM campaign. Continue and expand the successful media campaign launched by the City to promote public education and water restrictions. Consider the production of a video on WDM initiatives and means to achieve water-efficient use. Build on the current hospitality information packages aimed at efficient water use at hotels and other non-residential organisations. Expand the CCT/CMC Administration's existing website. The CCT's website address should be shown on the monthly water bills of users. Appoint publicity staff. Establish an integrated consumer advisory service. Target a specific month of the year (onset of summer, or the month containing water week) for increasing participatory public awareness campaigns. Promote water-wise gardening and consider continuing to prohibit garden watering between 10:00 and 16:00 as the water supply situation may dictate. Take cognisance of all WDM measures when drafting bulk supply agreements with other Water Service Authorities. Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 32 Promote understanding of Water Demand Management tariff structures. Prohibit the hosing down of paved areas (this should be included in the proposed by-laws). Continue and expand involvement of schools in the Cape Metropolitan Area (CMA) in water conservation. Recommend initiation of liaison and co-ordination with South African Bureau of Standards (SABS), the local plumbing industry, and manufactures and suppliers of water-saving devices to ensure that only SABS approved plumbing devices are installed. Increase co-ordination, possibly entailing lectures and workshops, with architects, quantity surveyors and building industries, on water-efficient fittings and water-efficient use. Approach the Department of Education and Public Works to actively participate in Water Demand Management Programmes. Encourage the establishment of environmental training centres. Encourage the training of community leaders. Establish retrofitted buildings in strategic locations in the CMA. Utilise libraries for long-term displays of information on water-efficient use. Incorporate WDM issues in the City-wide newsletter. Monitor continuously the impact of WDM, and give feedback on user education and the public awareness campaign. Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 33 Elimination of Automatic Flushing Urinals (AFUs) The following recommendations are made with respect to AFUs: Promulgate and implement consolidated municipal by-laws requiring all existing AFUs in the CMA to be retrofitted within a period of two years. Furthermore, the installation of AFUs in new buildings should be prohibited. Encourage the replacement of AFUs prior to the expiry date of the twoyear period allowed in the proposed legislation. Communicate the proposed by-laws as part of an integrated public awareness campaign on water demand management issues, and provide information on the potential benefits to water consumers with regard to reduced water consumption and water bills were they to replace AFUs. For the interim, include the switching off of AFUs during night times and over weekends, when buildings are typically not occupied, in the by-laws. Liaise with national and provincial government departments, in particular the Department of Public Works and the Department of Education, to expedite the replacement of AFUs in government buildings and public schools. Investigate the possibility of charging an interim tariff per AFU until replaced. Leakage repair The following recommendations are made with respect to leakage repair: Expedite the implementation of a leakage repair programme in areas already identified with high unaccounted-for-water (UAW). Obtain detailed information on the UAW in all the zones within Oostenberg, South Peninsula and the Central Administration, to identify Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 34 zones with the highest potential for the implementation of plumbing repair programmes. Decide on the approach for the implementation of leakage repair programmes, i.e. departmentally or by contract and ensure that sufficient staff are available. Follow a comprehensive public education process in the area, to inform on water wastage and procedures to be followed when household and reticulation leaks occur. Implement a programme to ensure that UAW of less than 15% is achieved per zone. Define zones for each area based on the present UAW, the number of public open spaces to be irrigated, etc. Depending on the geography and characteristics of an area, zones should follow SABS 0306 recommendations. Tariffs, metering and credit control The following recommendations are made with respect to tariffs, metering and credit control: Consider increasing the number of steps in the residential water tariff. Additional steps will facilitate income management. Consider changing the existing flat tariffs for the commercial and industrial sectors, and other non-residential water uses, to alternative rising block tariff structures to promote water demand management. Continue monitoring price elasticities of users in the CMA. Increase user education in respect of components of water tariffs. Apply universal metering and billing. Audit the metering, meter reading, and billing system annually to identify areas for improvement. Ninham Shand/Arcus Gibb Apply verification, calibration and testing of all meters. I W R P Study : Background, Results and recommendations 18 July 2001 35 Institute a planned meter maintenance/replacement programme for all District Meter Areas and user meters. Apply informative billing. Improve credit control and debt management. Consider restricting the water supply to non-paying users (this should be carried out in terms of the requirements of the Water Services Act). Charge a reconnection fee. Practice consistency in the application of credit control and water cut-off policies. Promote a culture of payment. Promotion of private boreholes The following recommendations are made with respect to the use of private boreholes: Actively promote the use of private wellpoints and boreholes for the purpose of garden watering in the CMA. Where private wellpoints, boreholes or groundwater are used, the usage should be indicated by a sign (e.g. borehole water), to be clearly visible from the street. The CCT should develop promotional material based on groundwater surveys. Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 36 Promotion of grey-water use The following recommendations are made with respect to promoting greywater use : No definite health regulations or water quality guidelines for gardening water exist in South Africa. However, there is a current SABS project in progress to produce a Code of Practice for Grey-water Usage (SABS 0323 : 200X). Therefore representations should be made to the relevant authorities to ensure that these issues are dealt with in a conservative way and in accordance with international practice. Withhold the active promotion of grey-water use until the SABS standard is published. Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 37 Introduction of water-efficient fittings The following recommendations are made with respect to the introduction of water-efficient fittings: Increase public awareness of the availability of water saving devices for retrofitting and new installations at private households and non-residential organisations. Increase public awareness and availability of the DWAF publication titled A to Z of Water Saving Devices, on performance standards for waterefficient fittings issued by the DWAF's National Water Conservation Campaign. Update the training course material used for the training of plumbers to include aspects related to retrofitting and new installations with watersaving devices at private households and non-residential organisations (water conservation plumbers) as well as an overview of the pros and cons of alternative water-saving devices. Consider municipal by-laws to control all new installations of water fittings at residences and non-residential buildings. Approach SABS to compile performance standards for water devices/fittings/ appliances. Request the Institute of Plumbers to compile an information booklet aimed at maintenance managers and caretakers which contains guidelines on the planning of a regular and effective maintenance programme for plumbing fittings. Establish an advice bureau to liaise with consumers. Maintain a direct enquiry line to cater for enquiries from the public. Expand selected plumbing repair projects, which could include the retrofitting of toilets, taps and showerheads. Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 38 Lead by example and retrofit all CCT owned premises and encourage retrofitting in rented premises. Introduce a municipal by-law requiring flow controllers/aerators/sprays with flow rates not exceeding 5/min to be fitted to all basin taps (handwash basins) in all public facilities and non-residential buildings. Liaise with national and provincial departments, particularly the Department of Public Works, to promote and advise on the implementation of retrofitting at government and local authority buildings in the CMA. Use trained personnel on plumbing repair projects to install, as opposed to the mere distribution of, water-saving devices from depots to private households. An opportunity should be afforded to select water-saving devices, e.g. showerheads, from a range of acceptable high-efficiency lowflow showerheads to cater for personal preferences. Home owners would, however, be expected to pay the incremental costs associated with more expensive water-saving devices. Investigate the feasibility of implementing subsidised/incentive schemes for private households. Consider the implementation of rebate programmes for the fitting of water-saving devices aimed at both the private household, non-residential organisations and retailers/plumbing companies. Allow only products listed by the Joint Acceptance Scheme for Water Installation Components. Although the following two options do not form part of the recommended Packages 1 and 2, they are already being implemented in Cape Town and the following recommendations are therefore made with respect to: The use of treated wastewater for industrial use and local irrigation Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 39 Undertake a detailed survey of all the industries, and consumers with potential local irrigation needs, whereafter this option should be reassessed. Carry out a further study to assess the quality required by industries and the quality produced at the WWTW. Water restrictions Consider the application of a separate water tariff, to be applied during times of water restrictions. Ensure the continued equitable, fair and consistent application and monitoring of the existing water restrictions regulations. 3. The planning and implementation of a supply scheme (other than the Skuifraam Scheme) should proceed. The preferred supply scheme would be identified at the completion of the study to investigate the Voëlvlei Augmentation Scheme, Table Mountain Group Aquifer and Desalination. The possible development of any other schemes by DWAF (or others) would need to be taken into account. 4. The construction of the Skuifraam Scheme should urgently proceed in parallel with the implementation of the water demand management and water supply options identified, as a delay in the construction of the Skuifraam Scheme would increase the risk of having to impose more severe water restrictions in the CMA. 5. The situation be closely monitored and, as may be necessary, the planning and implementation of one or more further supply schemes/packages, be initiated. P:\9026cmcwtr\final report\mainreport\MAIN REPORT Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 40 REFERENCES City of Cape Town, CMC Administration. 2001. Integrated Water Resource Planning Study. Report 2 of 12 : Eerste River Diversion. Prepared by Ninham Shand in association with Arcus Gibb. City of Cape Town, CMC Administration. 2001. Integrated Water Resource Planning Study. Report 3 of 12 : Lourens River Diversion. Prepared by Arcus Gibb in association with Ninham Shand. City of Cape Town, CMC Administration. 2001. Integrated Water Resource Planning Study. Report 4 of 12 : Cape Flats Aquifer. Prepared by Ninham Shand in association with Arcus Gibb. City of Cape Town, CMC Administration. 2001. Integrated Water Resource Planning Study. Report 5 of 12 : Potential savings through pressure management. Prepared by Ninham Shand in association with Arcus Gibb. City of Cape Town, CMC Administration. 2001. Integrated Water Resource Planning Study. Report 6 of 12 : Potential savings through leakage repair of piping. Prepared by Ninham Shand in association with Arcus Gibb. City of Cape Town, CMC Administration. 2001. Integrated Water Resource Planning Study. Report 7 of 12 : Water efficient fittings, automatic flushing urinals, grey water and private boreholes and wellpoints. Prepared by Arcus Gibb in association with Ninham Shand. City of Cape Town, CMC Administration. 2001. Integrated Water Resource Planning Study. Report 8 of 12 : Potential for the use of treated wastewater within the CMA. Preapred by Ninham Shand in association with Arcus Gibb. City of Cape Town, CMC Administration. 2001. Integrated Water Resource Planning Study. Report 9 of 12 : Adjustment of water tariffs, metering, credit control, water restrictions and user education. Prepared by Arcus Gibb in association with Ninham Shand. City of Cape Town, CMC Administration. 2001. Integrated Water Resource Planning Study. Report 10 of 12 : Administration Report. Prepared by Ninham Shand in association with Arcus Gibb. City of Cape Town, CMC Administration. 2001. Integrated Water Resource Planning Study. Report 11 of 12 : Public Participation Process. Prepared by Ninham Shand in association with Arcus Gibb. City of Cape Town, CMC Administration. 2001. Integrated Water Resource Planning Study. Report 12 of 12 : An evaluation of alternative water supply augmentation and water demand management options for the City of Cape Town using multi-criteria decision analysis. Prepared by Palmer Development Group in association with Arcus Gibb and Ninham Shand. CMC Administration document entitled Executive Committee 22-05-2001, Water and Sanitation Tariffs 2001/2002 Budget Year. Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 41 Department of Water Affairs, South Africa. 1991. Long-term urban water demand in the Western Cape Metropolitan Region 1990 - 2020. Prepared by Ninham Shand in association with Bruinette Kruger Stoffberg and the Institute for Futures Research. Department of Water Affairs and Forestry, South Africa. 1999. Review of the long-term urban demand for water in the Cape Town-Saldanha Supply Area. Prepared by Ninham Shand, Institute for Futures Research and Palmer Development Group. Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001 42 Department of Water Affairs and Forestry, South Africa. 2000. The effects of water conservation and demand management on the growth of urban and agricultural water demands on the Western Cape System and the timing of the implementation of the Skuifraam Scheme. Prepared by Ninham Shand. P:\9026cmcwtr\final report\execsummary-final Ninham Shand/Arcus Gibb I W R P Study : Background, Results and recommendations 18 July 2001