The Interprofessional Psychosocial Oncology Distance Education (IPODE) Project Projet d’Éducation à Distance en Oncologie Psychosociale Interprofessionelle (ÉDOPI) An innovative Model for Interprofessional Education in the Health Professions October 2008 Deborah McLeod Serge Dumont Maureen White Janet Curran IPODE Project Final Report 2 Project Partners Principal Investigators Advisory Panel Members Expert Panel Members Project Staff Maureen White, Project co-ordinator and Research Associate Karyne Gelinas, Research Administrative Co-ordinator Kiley Rider, Graphic Artist Consultants Janet Curran, Project Evaluation Grant Charles, Interprofessional Education Draft October 29, 2008 IPODE Project Final Report 3 Main Messages (1 page) ................................................................................................................ 5 Executive Summary (3 pages) ...................................................................................................... 6 Context ......................................................................................................................................... 10 Approach ..................................................................................................................................... 11 Phase I: Laying the Foundations for Collaboration and Curriculum Consensus ................ 12 Theme I - Relational Practice ........................................................................................ 122 Theme II - Essential Topics for Learners ........................................................................ 13 Theme III - Knowledge for Interprofessional Practice .................................................. 14 Theme IV - Course processes to create and sustain a community of learning ............. 14 Phase II: Course Development .................................................................................................. 15 Pedagogical Foundations & Threads ................................................................................... 15 Web-Based Learning ............................................................................................................. 17 Learning Resources ....................................................................................................... 17 Faculty Development ...................................................................................................... 18 Phase III: Course pilot and evaluation (January to June, 2008) ............................................ 18 Leadership/Partners ................................................................................................................... 19 Communication and Dissemination .......................................................................................... 21 Conclusion and Recommendations ........................................................................................... 31 References and Appendices........................................................................................................ 34 Appendix X ....................................................................................... 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Draft October 29, 2008 IPODE Project Final Report 4 List of Appendices Appendix A Appendix B Appendix C Appendix D Appendix E Committee Members Focus Group Demographics Course Resources Student Demographics IPODE Evaluation Framework and Summary of Findings Appendix F Performance Measurement Matrix Appendix G National Meetings Appendix H Presentations Appendix I Sample Survey Appendix J Survey Findings University Course Appendix K Survey Findings CE Course Appendix L Select Survey Findings Contrasted Academic: Continuing Education Appendix M External Evaluation Appendix N Lessons Learned by Domain Draft October 29, 2008 Page 37 Page 38 Page 39 Page 41 Page 42 Page 50 Page 57 Page 66 Page 69 Page 72 Page 73 Page 74 Page 76 Page 90 IPODE Project Final Report 5 IPODE Project: Main Messages Canadians affected by cancer identify general dissatisfaction with how health professionals help them to manage the burden of cancer, including their psychological, emotional, social and functional needs. This creates a need to improve the knowledge and skill of health professionals in this area. Developing interprofessional, inter-university and inter-provincial collaborations to provide webbased psychosocial oncology education provides a myriad of benefits. These include unique opportunities for interprofessional learning and practice for students and faculty, whether located in urban or rural/remote settings. The IPODE Project provides a model for interprofessional education in specialty areas that are not easily sustainable by individual universities. There is a high level of interest from students and health professionals in online interprofessional learning in psychosocial oncology. Such learning opportunities can meet or exceed participant expectations for quality education, interactive learning and flexible scheduling. Faculty learning and development in interprofessional, web-based education requires considerable time and commitment. Interprofessional team teaching is highly valued by faculty. Social network analysis (SNA) has been identified as an effective methodology for evaluating the development of collaborative interprofessional networks. Engaging academic administrators and key faculty champions in planning course delivery is necessary in order to sustain course enrolments across universities. Draft October 29, 2008 IPODE Project Final Report 6 Executive Summary Cancer is a serious and growing health concern that imposes tremendous burdens on Canadians who are diagnosed with cancer as well as their loved ones. Large Canadian satisfaction surveys consistently show that people affected by cancer are much less satisfied with the level of care that they receive with regard to helping them to manage the cancer burden than they are with the medical aspects of cancer treatment. There are a range of barriers to the provision of adequate psychosocial care, one of which is the knowledge and skill of health professionals. Psychosocial oncology is an area of health care that is concerned with assessment and treatment of cancer burden, including the myriad of emotional, psychological, social, spiritual and functional aspects of living with cancer. Psychosocial oncology is an interprofessional aspect of cancer care for all health professionals and a subspecialty focus for some. Although national standards of practice in the field (CAPO 1999) identify the need for health professionals to have formal education in this field, prior to the IPODE project there were very few universities that offered courses in this area. The Interprofessional Psychosocial Oncology Distance Education (IPODE) project was conceived by the Education Committee of the Canadian Association of Psychosocial Oncology (CAPO) to address this need. The IPODE project was funded through the IECPCP initiative of Health Canada from 20062008. The specific objectives of the projects were: 1. To develop an interprofessional, web-based course in psychosocial oncology that will be available in English and French as an elective to graduate level students in partner universities and to practicing health professionals as a continuing education (CE) option. Draft October 29, 2008 IPODE Project Final Report 7 2. To foster the development of a Canadian network of psychosocial oncology educators who will work to sustain this and other similar courses, and who are prepared both to teach and to conduct research from an interprofessional, collaborative, patient/family centered perspective. In the first phase of the project, a national consensus for psychosocial oncology curriculum was established using focus group methodology. Four themes were identified: relational practice, essential topics for learners, knowledge for interprofessional practice and course processes to create and sustain a community of learning. These themes formed the framework for the course syllabus, which was then submitted for approval to 8 universities: Dalhousie, Atlantic School of Theology, University of New Brunswick, Université Laval, University of Toronto, Wilfrid Laurier, University of Calgary, University of British Columbia (Okanagan). Three additional partner universities added students through transfer of credit: Memorial University of Newfoundland, Queen’s, and University of British Columbia (Vancouver). The course design was based on theories of interpretive pedagogy, social constructionism and communities of learning. Key course threads included illness narratives, diversity and cultural safety and interprofessional collaboration. Blackboard Learning Systems (BLS) provided a platform for the course, through the Integrated Learning Online department at Dalhousie University. The course included 6 units of work, spread over 13 weeks. Many creative learning resources were gathered (with copyright permission) or were created specifically for the course, including documentaries, interviews and dramatizations. These were supplemented with text based learning modules, written cases and online lectures. Students were assigned to small groups of interprofessional learners who met online in real time “voice direct” seminars for 1.5 hours once every 2 weeks. Draft October 29, 2008 IPODE Project Final Report 8 The university elective version of the course was launched in January 2008, with 25 students across disciplines completing the course, while the CE option ran from March to June 2008, with 27 health professionals completing the course. The student evaluations demonstrated high levels of satisfaction with the course, with evidence that the course contributed not only to psychosocial oncology knowledge and skill but also to interprofessional collaboration knowledge and skill. Interest in oncology and psychosocial oncology as an area of practice increased between the pre and post surveys, suggesting that the course may serve as a useful recruitment tool. There were a number of improvements also suggested including increased technical support and reducing course workload (CE version). Students in nine provinces and one territory participated in the course pilots. Faculty evaluations of the teaching experience were also excellent and the IPODE model serves as a significant faculty capacity building medium. Sustainability of the IPODE project is an ongoing area of focus. The Introductory IPODE course is the first of what may be several course options for university students and health professionals in this area of practice. A second course has been funded for development through the Canadian Partnership Against Cancer and will be piloted in 2009. It appears that universities will be willing to contribute faculty support to teach in the course in proportion to the numbers of their university students that participate in the course. Clinical cancer agencies have also been generous in agreeing to contribute faculty time from among clinical experts in those settings. CAPO has agreed to take on the oversight for course offerings and updating. Fees from the CE option will support an administrative co-coordinator as well as faculty development and an annual or bi-annual national meeting. Key recommendations from the project include the following: Draft October 29, 2008 IPODE Project Final Report 1. 9 The IPODE project provides an effective model for interprofessional education. It should be considered as one viable approach for specialty areas of health care where numbers of interested students in any one university or community may be too small to sustain interprofessional course work. It is also should be considered as a model for health professional continuing education needs, particularly for rural and isolated communities. 2. Web-based, interprofessional education is an area of education practice that requires considerable knowledge and skill on the part of faculty. Sufficient resources and opportunities for mentoring and team building should be in place to address faculty development needs. 3. Based on student feedback, first person narratives of those affected by cancer were powerful learning resources. Along with opportunities for guided reflection created an excellent beginning point in developing an interprofessional community of learning. Illness narratives should be considered as learning resources when planning patient/family centered educational opportunities. 4. Social network analysis should be considered as one approach for evaluating complex networks. Draft October 29, 2008 IPODE Project Final Report 10 Context Cancer continues to be a growing health concern in Canada with an estimated 166,400 new cases and 73,800 deaths in Canada projected for 2008. However, with improved treatments and earlier diagnoses, a greater number of people are living with cancer for extended periods of time and the prevalence stands at almost 900,000 (CCS, 2008). Cancer is a tremendous burden to the person who is diagnosed and to their intimate others. Psychosocial distress (that is, clinically significant depression, anxiety and adjustment disorders) is prevalent across all cancer types and occurs throughout the illness trajectory (Zabora, BrintzenhofeSzoc, Curbow, Hooker, Piantadosi, 2001; Sellick & Crooks, 1999; Carlson & Bultz, 2003. However, this distress is under-addressed by health care systems (IOM, 2008; Carlson & Bultz). For example, fewer than 10% of those cancer patients who are distressed are identified and referred to appropriate psychosocial care (Carlson & Bultz), despite effective available treatments. Canadians affected by cancer identify that they are far less satisfied with how their psychosocial and supportive care needs are addressed than with other aspects of cancer care (NRC Picker, 2008). There are a range of barriers to the provision of adequate psychosocial care, one of which is the knowledge and skill of health professionals. The IPODE project was initiated by the Canadian Association of Psychosocial Oncology (CAPO) in collaboration with university and cancer agency partners in seven provinces and across five key health disciplines: medicine; nursing; social work; spiritual care and psychology. CAPO is a national inter-professional association whose mandate is to foster professional and public education in psychosocial oncology, an area of cancer care concerned with the social, psychological, emotional, spiritual, quality of life and functional aspects of living with cancer. While psychosocial oncology is an aspect of practice for all health professionals, some health professionals become Draft October 29, 2008 IPODE Project Final Report 11 specialists in the field, generally through graduate level education (CAPO/ACOP Standards of Practice, 1999). Historically there have been very few opportunities for formal education in psychosocial oncology. Prior to the IPODE project, courses were offered in only one or two Canadian universities. Factors that were identified as contributing to this gap include a lack of faculty prepared to teach psychosocial oncology courses and too few students at any one university to sustain course work in this area. The IPODE project was designed to expand opportunities for interprofessional education in psychosocial oncology. A main goal of the project was to create an innovative course emphasizing patient/family centered care using web-based learning technologies. The initial course provides a model for subsequent courses. The long term objective is to create a certificate program in psychosocial oncology. The specific objectives for this project were: 1. To develop an interprofessional, web-based course in psychosocial oncology that will be available in English and French as an elective to graduate level students in partner universities and to practicing health professionals as a continuing education (CE) option. 2. To foster the development of a Canadian network of psychosocial oncology educators who will work to sustain this and other similar courses, and who are prepared both teach and conduct research from an interprofessional, collaborative, patient/family centered perspective. Approach The IPODE project was designed in three phases, described below: Phase I: Laying the Foundations for Collaboration and Curriculum Consensus (Fall/Winter 2006-2007); Phase II: Course Development (2007); Phase III: Course pilot and evaluation (January to June, 2008). Draft October 29, 2008 IPODE Project Final Report 12 Phase I: Laying the Foundations for Collaboration and Curriculum Consensus The IPODE project was designed to include an advisory committee, regional expert panels and ad hoc working committees (see Appendix A). These groups provided oversight and contributed to the project evaluation and the course design and met regularly over the course of the project. An initial step was to build a national consensus of a psychosocial oncology curriculum using focus group methodology. A total of 16 focus groups with 120 individuals were conducted across the country (see also Appendix B). Participants included psychosocial oncology practitioners, oncology health professionals (such as nurses, physicians, social workers, psychologists, spiritual care providers dieticians and radiation therapists), graduate students and patients and their family members across five regions of Canada (Atlantic Canada, Quebec, Ontario, Alberta, and British Columbia). Ethical approval was sought and obtained from hospital and/or university Research Ethics Boards in each participating region. ATLAS.ti, a qualitative data management software program, was chosen to assist with the analysis of focus group data. This software allows codes to be linked directly to digital audio files, eliminating the need for complete transcription of the focus groups. Using a thematic analysis approach, the project team identified 4 main themes, outlined below. Theme I - Relational Practice Focus group participants told us that health professionals must learn to practice within a relational context, taking into consideration that the person with cancer and their family members are situated, whole people. Health professionals are also situated, shaped by their own context and history and need to be self-reflective in practice. Finally, cancer care itself is situated within a health care system that imposes certain challenges, barriers, and possibilities. Within these contexts, a therapeutic relationship is the foundation of psychosocial care. Draft October 29, 2008 IPODE Project Final Report 13 (Quotes to insert – sidebar or . . . ?) “[You need to] strengthen knowledge . . . of where people are having difficulty in terms of social inequity, social issues . . . access . . . and oppression . . . and [are] being held back from getting the health care they are entitled to. [You need to] take it beyond the patient”. – Health Care Professional “Educate to treat the whole person, treat as a person with the disease, not the disease attached to the person”. – Patient “Remember . . . nobody chooses to have cancer…no one is choosing to have that relationship with you, you chose to be in this profession . . . you are involved with someone at a very crucial time in their life and they are very vulnerable . . . it is up to you to make that relationship . . . very small interactions can change everything for someone at a very vulnerable time”. – Family member Theme II - Essential Topics for Learners A wide variety of topics were identified as important in psychosocial oncology education. These were clustered within 7 categories: Emotional responses (hope, loss, grief, fear, trauma) Mental health issues (anxiety, depression, suicide) Managing the cancer trajectory (stages and transitions, symptom Management, medical aspects of cancer) Spirituality / Existential issues (meaning and purpose, death and dying) Family (systems, roles, development) Navigating complex systems Ethics (Quotes to insert) “Existential issues . . . have some background in existentialist therapy or philosophy . . . a lot of the anxiety is not clinical anxiety the way that somebody in a mental health setting would experience”. – Health Care Professional “Often when people receive a cancer diagnosis, their life as they know it is shifting or changing. For some people that might mean death, for some it triggers loss histories. . . [You need] sensitivity that Draft October 29, 2008 IPODE Project Final Report 14 cancer isn’t like other conditions . . . it can meet the definition of trauma”. - Health Care Professional “[It is] important to know stages of development, for individuals as well as families, so people can understand people within a context of their whole environment and life”. - Health Care Professional Theme III - Knowledge for Interprofessional Practice Participants suggested that understanding the fullness of each disciplines’ scope of practice, particularly the areas of overlap where tensions tend to occur, is essential for interprofessional collaboration. Teams need to know each other as human beings, above and beyond their “role”. (Quotes to insert) “[It is] important to articulate each profession’s role . . . where they come from . . . what their education is like . . . the differences and similarities so we have respect for each discipline”. – Student “We know the roles of each other . . . it takes time to gel together . . .if your team is disjointed then the work that you do together for the patient and for the family is disjointed” – Health Care Professional “[You need] awareness . . . you are not going to know it all . . . you need to have some avenue for case consultation . . . you need to be comfortable with your own skills . . . you need to be able to talk to others”. – Health Care Professional Theme IV - Course processes to create and sustain a community of learning Participants emphasized that a course in psychosocial oncology must be case-based and allow for interaction among learners and teachers. Fostering student interaction is critical to the success of a web-based course. (Quotes to insert) “Use process of case-based but small group work on the case . . . then you get different perspectives”. – Student “Mentoring . . . like actual examples on a video . . . you learn by example”. – Health Care Professional Draft October 29, 2008 IPODE Project Final Report 15 Phase II: Course Development Two versions of the course were developed in Phase II. They were a graduate level, for credit, university based course, and a continuing education option. Course approvals are in place in most of the partner universities, with others continuing to work toward gaining approval. In the meantime, these latter universities offer the course to their students through transferred credit. Course development focused on designing innovative strategies to promote interprofessional education and practice using the web-based technologies. Pedagogical Foundations & Threads The IPODE course was informed by interpretive pedagogies (Ironside, 2001) and conceptualizations of communities of learning (Wenger et al, 2002). Drawing on these foundations, participants (students and faculty members) in a given community understand teaching and learning as a continuous process where the roles of “teacher” and “learner” are exchanged depending on the context, topic or conversation. Knowledge is understood as socially constructed, situated and interpretable from multiple theoretical and experiential perspectives. The voices of those affected by cancer were included in the course using a variety of dramatic productions, interviews and narratives. As community members actively engage in the exchange of knowledge and practice wisdom pertaining to psychosocial oncology, these artifacts become embedded in the collective knowledge of the community through the process of discussion and consensus. While faculty members play a key role in modeling and influencing the development of values and beliefs within the community, they also assume the role of learner. There are three content themes threaded throughout the course: illness narratives; diversity; and interprofessional collaboration. Draft October 29, 2008 IPODE Project Final Report 16 Illness Narrative - Patient/family centered care as a key commitment is actualized in the course in a variety of ways. Illness narratives in the first person voice were gathered as learning resources. These were used in every course unit to increase student understanding of the experience of cancer from the point of view patients and their families. Some resources were created for the course while others were gathered from existing resources and permission obtained for course streaming. Discussion board postings and bi-weekly seminar group meetings were used to provide students with the support they needed to integrate the illness narratives. Diversity - Diversity is an integral concept in the course. We understand that various aspects of diversity (e.g., ethnicity, class, culture, age, and gender) can influence how people experience cancer and respond to the health care system. Interprofessional teams are also made up of individuals who are influenced by diverse personal and professional cultures, experiences and values. While one course unit specifically attends to diversity through mini-lectures, readings and dramatizations, the theme of diversity was threaded throughout the course, using case studies and seminar discussions. Collaboration - Collaboration is “an interprofessional process of communication and decision making that enables the separate and shared knowledge and skills of health care providers to synergistically influence the client/patient care provided” (Way, Jones & Baskerville, 2001). To develop collaborative skills, health professionals need to spend time together in meaningful ways. The IPODE course provides opportunities for participants to work together in a shared learning space, one that is both text and voice based. Specific activities require interprofessional teams of learners to analyze problems, develop goals and describe potential interventions. The team assumes shared accountability for outcomes. To work together in a meaningful way, interprofessional team members must be familiar with the expertise and culture of others. In the IPODE course, students explore the values, beliefs, Draft October 29, 2008 IPODE Project Final Report 17 customs and behaviors of their professional colleagues as they attend to patient and family care issues. Through this process, the students collaborate in developing a shared vision for psychosocial oncology. Web-Based Learning In the last decade, web-based learning has grown dramatically in its scope and effectiveness.. However, despite the potential for highly interactive learning online, faculty and students continue to express concerns about web-based learning. They value the need for social presence and for time to learn about the technology and about each other (Stodel, Thompson, MacDonald, 2006). These concerns were carefully considered as we moved forward in the course design. The IPODE project established a collaborative relationship with Dalhousie University office of Integrated Learning Online (ILO), whose mandate is to provide leading edge, cost-effective student access to quality online learning (Bates, 1999). Supported by ILO, the project team built the IPODE course within the Blackboard Learning System (BLS), a platform familiar to many students and faculty across Canada. Interactive spaces were used for such things as student and faculty photos and biographies, asynchronous bulletin board discussions and bi-weekly synchronous course teleconferences. These were attended by small groups of 6-8 students and an assigned faculty member. During these online meetings, groups of students worked as teams to consider real issues in psychosocial oncology care. Both psychosocial oncology and interprofessional collaboration objectives are addressed in each course unit. Learning Resources As the focus group data was analyzed, course content themes emerged. Drafts of the course proposal titled Psychosocial Oncology: Introduction to Theory and Practice were circulated to the project expert panels for review prior to submission to the partner universities for course approval. Contracts Draft October 29, 2008 IPODE Project Final Report 18 were established with psychosocial oncology and interprofessional experts (practice, research and education) from across Canada to create learning modules for key content areas. Each module provides the foundation for self-directed learning and interprofessional collaboration. Modules are clinically oriented and evidence based. They include a content outline with key learning themes, questions for reflection, key readings, enrichment readings, relevant websites, a learning activity for small groups of interprofessional learners and case studies highlighting the learning themes. Module topics draw on the initial focus groups and the literature (Chen, 2007, Cook, 2007, Die-Trill & Holland, 1999, Schofield, Carey, Bonevski, & Sanson-Fisherr, 2006). Appendix C outlines the range of resources developed and the contributors. Faculty Development The faculty for the course mirrored the student groups, with one faculty member from each target health care discipline (medicine, nursing, psychology, social work and spiritual care) forming a teaching team. All faculty members had clinical expertise in psychosocial oncology and/or palliative care. Some were experienced university teachers. Others who were less experienced were mentored by the faculty team and the faculty development consultants. This team held regular virtual meetings several times prior to the course, and regularly during the course to define and address their learning needs, particularly in the areas of web-based learning and interprofessional education. Phase III: Course pilot and evaluation The two versions of the course were piloted in 2008. Each was offered with both Anglophone and Francophone seminar groups. The university elective ran during the winter semester (January to April, 2008) with 25 students completing the course. The continuing education option ran from March to June, 2008 with 27 students completing the course. For demographics of the student groups, see Appendix D. It is important to note that there were very short timelines for advertising Draft October 29, 2008 IPODE Project Final Report 19 the courses. We hoped to pilot with one group of 10-15 students for each course and in fact were overwhelmed with interest. The IPODE Evaluation Framework (see Appendix E) was designed to address the two project objectives. Evaluative data was captured from project partners, faculty and students. The project partner data included an online survey administered before the first national meeting and again at the end of the project. A social network methodology was used to analyze these data. Social network analysis provides a means for mapping and analyzing relationships among people, teams, and/organizations. Graphical representation, called a sociogram, makes visible patterns of interaction and information sharing within and across important networks. Student data was gathered from a variety of sources including course performance and a prepost course survey. To assess interprofessional learning, the project received permission to include an adaptation of Stone’s (2006) self-assessment questionnaires for the pre- post survey. This tool captures participants’ perceptions of their own interprofessional strengths and challenges. Descriptive statistics (frequencies, means, and modes) were used to analyze the survey data. As more data is collected across future courses, we will be able to apply more sophisticated statistical analyses to the pre-post data. Finally, focus group methodology was used to gather information from faculty regarding their experience with interprofessional education, team teaching and the distance delivery elements of the course. 9 Leadership/Partners One of our main objectives was to create a network of professionals committed to psychosocial oncology education and education research. There were a number of strategies that we used including: Draft October 29, 2008 IPODE Project Final Report 1. 20 Regular meetings of the expert panels allowed for a tremendous amount of discussion about psychosocial oncology education content and process, web-based education and the meaning and strategies of interprofessional education. Involvement with these panels led to high levels of satisfaction on the part of the participants, who became our primary champions in the partner universities and agencies. 2. Two national meetings were held. Participants included university and clinical agency senior administrators, policy makers from provincial education and health departments and national leaders in interprofessional education, in addition to the project partners (see also Appendix G). The first meeting, held in November, 2007 in Toronto, was a visioning exercise that focused on sustainability. The second meeting, held in conjunction with CAPO in Halifax, May 2008, used a round table format for the working phase of the meeting to focus on three topics: sustainability, faculty development and brainstorming for a second IPODE course. These meetings were tremendously important not only in generating ideas, particularly around sustainability, but also in building awareness and commitment to the goals of the IPODE project. 3. We made particular attempts to include people who were affected by cancer. Their involvement informed particular learning resources, which proved to be a powerful and highly valued aspect of the course. For example, a mother and adult daughter contributed a one hour interview about their experiences managing a “terminal” diagnosis of metastatic cancer that had been offered some 6 years prior. The challenges of living with this ongoing threat, the impact on each of them from the perspective of the “patient” and a family member, and the ways health professionals are or are not helpful was invaluable. The fact that the daughter was also a Master of Social Work student added another dimension. IPODE course participants were able to read a published paper by the daughter/student that further developed some of the themes in the interview Draft October 29, 2008 IPODE Project Final Report 21 and added an academic dimension. There were numerous other ways that voices of those affected by cancer contributed to the course, including cases studies, dramatic productions written by those affected by cancer or acted by them. We also had good input from these populations via two focus groups, one in Halifax and the other in British Columbia. However, while some of those affected by cancer sat on expert panels and attended the national meetings, involving those who are affected by cancer is an area that deserves more attention. Of note, there were participants in the project who were in dual roles, including a number of health professionals and students who contributed from the outset or through the pilots were also directly affected by cancer at the time of their involvement. 4. Student involvement has been significant through both focus groups and formal and informal offerings through the course pilots. We were less successful than we hoped in engaging students on the expert panels, which perhaps is a reflection of time constraints generally. Social network analysis allowed a tracking of the relationships among participants over time and the satisfaction of these participants with their involvement was also evaluated. Communication and Dissemination It is perhaps obvious that maintaining meaningful communication across a large number of partners and agencies is difficult. We initially started with participants from seven universities and a similar number of clinical agencies in seven provinces with a total of 35 individuals. At the time of writing, the number of universities offering the course or seeking to offer it has risen to 16 and regular participants in the project number approximately 50. The project staff developed a communication plan that included regular teleconferences, meeting in person, annual meetings, newsletters and our website. Formal linkages to the Canadian Association of Psychosocial Oncology (CAPO) Education Committee and Board of Directors were Draft October 29, 2008 IPODE Project Final Report 22 maintained throughout the project. We also presented the project at every opportunity and in multiple venues. Presentation venues included local and provincial settings, as well as national and international meetings (for a list of presentations see Appendix H). The CAPO network was also a primary communication vehicle and supported dissemination of course advertising and other information at key intervals. As the pilot courses were completed, student and health professional participants became champions for the course and the project. Dissemination efforts are continuing at the time of writing. Academic dissemination will involve publication in a variety of journals, including those addressing the oncology and psychosocial oncology communities and higher education. One area that has not been fully developed is to establish more formal links with a number of professional associations beyond CAPO, including, for example, the Canadian Association of Nurses in Oncology, the Canadian Association of Social Workers and the Canadian Psychological Association. Working toward Sustainability Sustainability is a major challenge and is dependent on involving large numbers of partners across disciplines and sectors who are committed to education in this area. Grant funds have allowed the development of one course only and that course has provided a clear model for more courses. Based on the success of the IPODE project to date, we were recently awarded a second grant by the Canadian Partnership Against Cancer to develop a second psychosocial oncology course. Our ultimate goal is to develop a collection of courses that will result in a certificate for university students and some national recognition for CE course completion. A key problem identified early on was that, while individual universities could encourage students to enrol in the course, there was a need for a national body to co-ordinate the IPODE project Draft October 29, 2008 IPODE Project Final Report 23 as a whole. The obvious choice for this role was CAPO. The details of exactly how this will happen are yet to be finalized, but the planning is well underway. Many universities have informally agreed to contribute faculty time in proportion to the numbers of students from their university taking the course. This likely means each university will contribute one faculty member for one course approximately once every 2 years. In return, the universities will keep their own tuition monies. For the continuing education version, participants will pay tuition to the project, but at a significantly lower rate than the cost of a university course. In return, a number of cancer agencies have agreed to allow their staff to teach the course occasionally, as part of their workload as an in kind contribution. The number of agencies participating in the project means this burden to the agencies will probably be manageable. There are significant costs associated with maintaining the introductory course, as well as subsequent courses that will be developed. Administrative support, as well as technical and faculty development support will be needed, about 1.0 FTE in total. As well, an annual meeting of faculty and others is necessary to plan for course offerings, update course modules, and continue the conduct of education research. Finally, faculty stipends may be required, though if the annual meeting is held in conjunction with the CAPO national annual conference, travel funds to attend both the conference and the IPODE meeting may be seen as acceptable remuneration. At the moment the commitment to, and interest in, the IPODE project is high and growing. We continue to consider options for ongoing funding. Whether or not sufficient funds can be raised through CE student tuition remains to be seen. Key Findings Developing interprofessional, inter-university and inter-provincial collaborations to provide web-based psychosocial oncology education provides a myriad of benefits, including unique Draft October 29, 2008 IPODE Project Final Report 24 opportunities for interprofessional learning and practice for students and faculty, and possibilities for sustainable specialty education. The IPODE project has served as an important catalyst to build knowledge and skill in interprofessional education (IPE) strategies in psychosocial oncology education in three areas: graduate studies; health professionals post-licensure; and IPE using webbased technologies. There are three levels of evaluation pertinent to the project: Students and practising health professionals who participated in the course; IPODE course faculty (which included both university teachers and expert clinicians in the field); and the project partners. The evaluation framework addresses the project objectives (2); the course objectives in relation to psychosocial oncology (6) and interprofessional education (6) and is based on Kirkpatrick’s (1998) model which addresses 4 levels of evaluation: reaction, learning, impact and transfer. Both qualitative and quantitative data were gathered using focus groups and pre-post surveys. For the detailed framework see Appendix E. An overview of key findings is provided below. Course Participants – Students and Practising Health Professionals There were two primary sources of evaluation data gathered from the course participants, which included 25 students who completed the university elective and 27 health professionals who completed the continuing education elective. First, participants completed a pre and post survey designed to examine attitudes, knowledge and perceived skill in 3 areas: interprofessional collaboration, psychosocial oncology and web-based learning. The survey also asked about their experience of the course, including the leaning resources, the seminars, the features of the BLS platform, such as the discussion boards and voice direct, which was used for real-time seminars. Finally, they responded to items regarding their experience of the faculty. The survey was adapted with permission from Stone’s (2006) survey designed to evaluate interprofessional beliefs and Draft October 29, 2008 IPODE Project Final Report 25 attitudes. Items that were unique to our project were added to the survey (see Appendix I). In addition to the survey results we also examined course grades in the university option as one element of evaluation. Participants in the CE course received a Pass/Fail rather than a numerical grade. In addition to the quantitative data, we also gathered qualitative data, including discussion board data, narrative comments in response to items added to the survey and archived verbal comments about the course from the final course meeting. In keeping with the guidelines of our ethics approval, completion of the course surveys was optional. Students were strongly encouraged to complete the surveys. Across the two versions of the course, complete data for 34 participants (65 %) were obtained, with partial data for another three. The detailed findings from these surveys are contained in Appendix J & K. Of the students who completed the academic course, overall they were highly satisfied with the course (94% agreement) and commented on the quality of the materials and the learning gained in both areas of focus, psychosocial oncology and interprofessional education. While the course website overall was user friendly and the real-time seminars were useful to learning (94% agreement), only 67% found the discussion boards contributed to their learning. There were striking differences in how participants experienced the CE course versus the university course, with far fewer CE course participants expressing satisfaction with the course materials and web-tools. For example, in response to the item “the layout of the course content on the website was intuitive” and the item “the email tool was easy to use”, only 53% were in agreement in contrast to the academic group who reported 88% and 76% agreement respectively. However, 79% of the CE group found the website easy to navigate (vs. 88% in the academic group). The learning resources were also evaluated less favourably in some areas and more favourably than others in contrast to the academic group. Both groups rated the reading assignments and the course Draft October 29, 2008 IPODE Project Final Report 26 video materials as most beneficial to their learning. See Appendix L for additional detail comparing the university and continuing education groups. The continuing education faculty were also rated lower in every category except being knowledgeable regarding course content. This was a disappointing finding but probably reflected the difference in demographics between the CE participants and the university students where the generally younger university group appeared to have much more experience with web-based courses and to require less faculty support. Narrative feedback suggested that some participants expectations needs for timely feedback were not always met, providing a focus for discussion during future faculty development sessions. The data on the interprofessional collaboration items were very similar between the university credit and the CE options and were analyzed together. For example, 82% agreed with the item “I can identify ways to improve the effectiveness of my IP collaboration” after the course in contrast to 68% prior to the course. One of the goals of the IPODE project was to recruit students into oncology and psychosocial oncology practice after graduation. In relation to that, in the student group, 83% of students indicated on the post-survey that they would like to work in psychosocial oncology practice when they graduate in comparison to 67% in the pre-survey. Although many of the CE participants were already working in oncology settings, their interest in psychosocial oncology also increased after the course. See Table 1. Draft October 29, 2008 IPODE Project Final Report 27 Table 1 Change in Values/Beliefs (Merged Academic and CE data) Item % agreement pre course (n=34) I believe I am highly effective at IP collaboration 65 I need to improve my IP effectiveness 79 I can identify ways to improve the effectiveness 68 of my IP collaboration I would like to work in PSO practice when I 56 graduate I am confident interacting with practitioners from 85 other disciplines I feel misunderstood by practitioners from other 18 health disciplines % agreement post course (n=34) 74 71 82 74 94 .08 In addition to the quantitative items on the survey, students were also asked for their comments on a number of items. Two key areas related to what they found to be the most satisfying aspect of the course and the impact of the course are synthesized in Table 2 below. They also offered a number of suggestions for improvement of the course. Table 2 Themes Most satisfying things gained from the course: Illustrative Student Quotes “The excellent and up to date material in this course. All material brought an interesting perspective to the table. Much of it was evocative and brought the issues to life.” Exposure to new resources “Increased knowledge in identifying depression, in sexuality concerns and in area of hope.” “more knowledge, better, a knowledge I can apply immediately in my work” Most satisfying things gained from the course: Interprofessional knowledge and skills “Exposure to literature from a range of professions.” De-mystification of the role of other health professionals. I feel more comfortable with the prospect of working as part of interdisciplinary teams Knowledge regarding the skills and expertise of fellow health disciplines, and greater confidence with initiating and supporting interprofessional practice. Draft October 29, 2008 IPODE Project Final Report Most satisfying things gained from the course: Enhanced knowledge and skills regarding psychosocial oncology 28 This course reinforced the importance and value of interprofessional learning, especially in this field. The contributions and insights of other professionals were very helpful in my learning. A greater understanding of psychosocial issues for patients and families. I have learned that the relationships that I establish with patients can be a very important part of their care and these relationships need to be attended to fully for patient and health care team to have satisfying outcomes. I am much more aware of the psychosocial impact of cancer on patients and their families and will make discussion of these issues more consistent in my practice. How will this course impact your practice? I have been working as a nurse in oncology for seven years and feel I have been enlightened or awakened. I have become aware of a number of gaps in how we practice and hope to take a proposal re some education and practice changes to our directors. The course has already impacted upon my practice - in my use of the knowledge presented in the articles as I encounter similar situations in my work. More relaxed in talking about disease progression. I will be more focused on identifying depression earlier on in my patients; more interested in identifying sexuality concerns There were 3 general areas of improvement suggested. First, course participants suggested that meeting weekly rather than bi-weekly would be helpful, a change that has since been made. Second, they felt the discussion boards were not as well utilized as they might be. This may reflect the relative lack of experience among the faculty in using web-based technologies and this has become a significant focus for faculty development. Finally, some students felt that they needed more technical support than was offered, reflecting the wide variety of experience with web-based technologies among the participants. These needs were especially high among the CE course participants. For course participants who are highly anxious, significant amount of time needs to be invested early on in order for the technology not to be a barrier to their learning (Tyler-Smith, 2006). Strategies for identifying those students are being explored and a student guide to preparing for webDraft October 29, 2008 IPODE Project Final Report 29 based learning has been created. A fourth area related only to the CE participants in which they suggested there was too much reading material to be accommodated within their work life. A primary challenge with data collection in this population was the limits of ethical permission imposed by our host university, which prevented requiring students to complete the surveys. However, we received some evaluation feedback from all students who completed the course and 34 complete data sets out of 52 possible data sets (65%). In terms of student academic success, the mean university course grade was 86% or A- . Among the many challenges of grading students, one of the issues was that that marking schemes were not the same across universities in that an “A” at Dalhousie is not necessarily the same as an “A” at University of British Columbia. Furthermore, expectations and traditions vary across faculties. While these issues have not been completely resolved, the development of clear and detailed marking rubrics has helped. CE participants received a pass/fail and all who stayed in the course passed. Overall the drop out rate for the course in both groups was quite high. In the university option, 35 students registered and 25 (71%) completed. By far the most common reason given for withdrawal was competing work/school demands that made course completion difficult (5/10 offered this explanation, including the 3 / 4 physicians who registered for the course). Other explanations included: family demands, illness and no explanation. In the CE course of the 46 who registered, 27 (60%) completed the course. The majority who withdrew did so in the first 1-2 weeks. The two reasons giving were difficulty balancing course demands with employment and family demands. Many of those who withdrew stated that had not realized how involved the course would be and struggle with the technology was one aspect that seemed to increase the sense of how “involved” the course was. Although not the most commonly Draft October 29, 2008 IPODE Project Final Report 30 cited reason, struggles with the technology may still have been a significant factor for some early withdrawers (Tyler-Smith, 2006). We have attempted clarify and quantify the time needed to successfully complete the course in our advertising materials in order to allow for better planning. As well, we have made some minor adjustments in the reading load and the assignments for the CE group as well as created a students guide to web-based learning, as noted above. One element that may have influenced student withdrawal across groups is that there was no cost to take the course or any penalty for withdrawal in the pilot offerings. This may be a factor in the degree of commitment to the course, as well as the extent to which potential participants carefully review the description of the course prior to enrolling. A CE version of the course was launched on September 29th with 21 students and to date (October 30th) there has been just one withdrawal. Students in this course have paid a registration fee of $550. Faculty Evaluation data was also collected from faculty, both pre and post their teaching experience. The same faculty taught during the university option and for the first CE option. The data was primarily qualitative using focus group methodology. Overall faculty found the team teaching experience to be highly satisfying and felt that they gained knowledge and skill in both web-based technologies and in interprofessional education strategies. Developmental needs of faculty were similar in some regards to the course participants, particularly around the use of the technology. Support needs were high, particularly in the beginning. Learning needs in this area were addressed by consultants in web-based pedagogy and in interprofessional learning. The same technical supports were needed for faculty as for students. Faculty identified that they became very comfortable with the technology by the end of the course and that bi-weekly faculty meetings were extremely helpful in problem solving interprofessional issues as they arose in their groups and ensuring consistency across the learning Draft October 29, 2008 IPODE Project Final Report 31 groups. Student evaluation of the faculty was generally good, across the dimensions of support, interest, knowledge of the field and accessibility to students. One benefit of the project has been increased capacity with regard to faculty. Most of the faculty to date have taught neither web-based nor interprofessional courses. Faculty development opportunities within the project are a great benefit not only to psychosocial oncology but to higher education more generally. Partners A key objective of the IPODE project was to foster an interprofessional network of psychosocial oncology educators and education researchers committed to IPE in psychosocial oncology. Social network analysis (SNA) was used as one method of monitoring the evolution of the network. SNA analysis includes the possibility of both descriptive interpretation and statistical analysis of the data. Data was collected from project partners at two time points: at the first national meeting in November 2006 (T1), and at the second national meeting in May 2008 (T2). In addition to collecting data that would allow construction of the sociograms used in SNA, we also asked the project partners a series of questions including their interest in participating in future psychosocial oncology initiatives in this area, their attitudes about the potential of the course to have a positive impact on care, and the degree to which they were satisfied with the opportunities to contribute to the course content, design and the final course. Findings suggest that 86% of partners felt that they had sufficient opportunity to contribute to the content of the course, while 92% of partners agreed that the course would have a positive impact on psychosocial oncology practice and the health outcomes of patients. The shift in the relationship patterns between T1 and T2 suggest that there were fewer “outliers’ and increasing density of Draft October 29, 2008 IPODE Project Final Report 32 relationships, suggesting more interaction among partners. Not only was there increased interaction but the interaction increases occurred across regions. Conclusion and Recommendations Although this project developed one course, it provides a template for the development of future graduate level interprofessional and multi-site/sectoral courses, both within and beyond a psychosocial oncology focus. It also provides a template for other professions who might wish to develop educational initiatives specific to their discipline, extending the impact of this one project far beyond psychosocial oncology and its member disciplines. We anticipate a number of benefits and outcomes as a result of the IPODE project in the following areas: • Families affected by cancer will benefit from skilled providers offering compassionate, evidence-based, person-centered care. • Graduate Students and practising health care professionals in community and hospital settings will benefit from high quality, accessible interprofessional education. • Health Care Systems will benefit from the increased capacity to provide person- centered care and from increased skill in interprofessional collaboration. • Universities will gain high quality, accessible electives for their health professional students through inter-university collaborations • Health care professionals who choose cancer care as an area of practice (recruitment) as well as support for those in the field (retention). • Faculty skilled in interprofessional and web-based pedagogies for psychosocial oncology education. Knowledge generation and translation in psychosocial oncology practice and education. Draft October 29, 2008 IPODE Project Final Report 33 Innovative models for health professional education in other speciality areas. Key recommendations from the project include the following: The IPODE project provides an effective model for interprofessional education. It should be considered as one viable approach for specialty areas of health care where numbers of interested students in any one university or community may be too small to sustain interprofessional course work. It is also should be considered as a model for health professional continuing education needs, particularly for rural and isolated communities. Web-based, interprofessional education is an area of education practice that requires considerable knowledge and skill on the part of faculty. Sufficient resources and opportunities for mentoring and team building should be in place to address faculty development needs. Based on student feedback, first person narratives of those affected by cancer were powerful learning resources. Along with opportunities for guided reflection created an excellent beginning point in developing an interprofessional community of learning. Illness narratives should be considered as learning resources when planning patient/family centered educational opportunities. Social network analysis should be considered as one approach for evaluating complex networks. Draft October 29, 2008 IPODE Project Final Report 34 References Alliger, G., Tannenbaum, S., Bennett, W., Traver, H., Shotland, A. (1997) A meta-analysis of the relations among training criteria. Personnel Psychology, 50, 341-358. American Psychiatric Association, (Ed.). (1994). Diagnostic and Statistical Manual of Mental Disorders. 4th ed. Washington, DC: APA. Bates, A.W. (1999). Managing Technological Change: Strategies for College and University Leaders. San Francisco: JB Publishers. CAIPE (1997). Interprofessional education-A definition. London: Centre for the Advancement of Interprofessional Education. Canadian Association of Psychosocial Oncology (1999). National Psychosocial Oncology Standards for Canada. Carlson, L. E., Bultz, B. D. (2003). Cancer distress screening. Needs, models, and methods. J Psychosom Res., 55: 403-409. Chen, I. (2007). The factors influencing members’ continuance intentions in professional virtual communities: a longitudinal study. Journal of Information Science, 33, 451-467. Cook, D. A. (2007) Models of interprofessional learning in Canada. Journal of Interprofessional Care, Supp 1, 107-115. Die-Trill, M. & Holland, J. (1995). A model curriculum for training in psycho-oncology. Psychoncology, 4, 169-182. Institute of Medicine (IOM). Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs. Washington, DC: The National Academics Press; 2008. Ironside, P. (2001). Creating a research base for nursing education: An interpretive review of conventional, critical, feminist, postmodern, and phenomenologic pedagogies. Advances in Nursing Science, 23(3), 72-87. Schofield, P. , Carey, M. Bonevski, B . & Sanson-Fisherr, R. ( 2006). Barriers to the provision of evidence-based psychosocial care in oncology. Psycho-oncology, 15, 863-872. Sellick, S. M. , Crooks, D. L. (1999). Depression and cancer: An appraisal of the literature for prevalence, detection, and practice guideline development for psychological interventions. Psychooncology, 8:315-333. Stodel, E., Thompson, T., & MacDonald, C. (2006). Learners’ perspectives on what is missing from online learning: Interpretations through the community of inquiry framework. International Review of Research in Open and Distance Learning, 7(3), 1-24. Draft October 29, 2008 IPODE Project Final Report 35 Stone, N. (2007) Evaluating interprofessional education: The tautological need for interdisciplinary approaches. Journal of Interprofessional Care, 20(3), 260-275. Tyler-Smith, K. (2006) Early Attrition among First Time eLearners: A Review of Factors that Contribute to Drop-out, Withdrawal and Non-completion Rates of Adult Learners undertaking eLearning Programmes. MERLOT Journal of Online Learning and Teaching,2, 2, 73-85. Retrieved online at: http://jolt.merlot.org/documents/Vol2_No2_TylerSmith_000.pdf Way, D., Jones. L. & Baskerville, N. B. (2001). Improving the effectiveness of primary health care through nurse practitioner/ family physician structured collaborative practice. University of Ottawa. Wenger, E., McDermott, R., & Snyder, W. (2002). Cultivating communities of practice. Boston: Harvard Business School Press Zabora J, BrintzenhofeSzoc K, Curbow B, Hooker C, Piantadosi S. (2001). The prevalence of psychological distress by cancer site. Psychooncology. 10:19-28 Draft October 29, 2008 IPODE Project Final Report 36 Appendices Appendix A Appendix B Appendix C Appendix D Appendix E Committee Members Focus Group Demographics Course Resources Student Demographics IPODE Evaluation Framework and Summary of Findings Appendix F Performance Measurement Matrix Appendix G National Meetings Appendix H Presentations Appendix I Sample Survey Appendix J Survey Findings University Course Appendix K Survey Findings CE Course Appendix L Select Survey Findings Contrasted Academic: Continuing Education Appendix M External Evaluation Appendix N Lessons Learned by Domain Draft October 29, 2008 Page 37 Page 38 Page 39 Page 41 Page 42 Page 50 Page 57 Page 66 Page 69 Page 72 Page 73 Page 74 Page 76 Page 90 IPODE Project Final Report 37 Appendix A Committee Members Advisory Committee Dr. Deborah McLeod, Dr. Serge Dumont Members: Dr. Barry Bultz, Dr. Susan Cadell, Dr. Grant Charles, Ms. Esther Green, Dr. Gary Rodin Expert Panel Members Atlantic Nova Scotia: Dr. Jody Clarke, Ms. Janet Curran, Dr. Janice Howes, Ms. Emmie Luther-Hiltz, Ms. Linda McAlpine, Dr. Deborah McLeod, Dr. Ruth Martin-Misener, Ms. Brenda Richard, Dr. Douglas Sinclair; Newfoundland: Ms. Pamela Faulkner-Baker, Dr. Sandra Leforte; Dr. Shirley Solberg New Brunswick: Ms. Karen Tamlyn Quebec Dr. Michèle Aubin, Dr. Serge Dumont, Dr. Lise Fillion, Dr. Pierre Gagnon, Dr. Josée Savard, Dr. Carmen Loiselle Ontario Dr. Susan Cadell, Dr. Mary Elliot, Ms. Esther Green, Dr. Doris Howell, Dr. Gary Rodin, Dr. Corinne Schroder Western Manitoba: Ms. Jill Taylor-Brown Alberta: Dr. Lynda Balneaves, Ms. Stephanie Hubbard, Ms. Lisa Lamont, Dr. Helen MacRae, Dr. Guy Pelletier, Dr. Jeanette Waegemakers Schiff, Dr. Bejoy Thomas British Columbia: Dr. Grant Charles, Ms. Gina MacKenzie, Dr. Carole Robinson, Course Design & Evaluation Committee Dr. Susan Cadell, Dr. Grant Charles, Ms. Janet Curran, Dr. Doris Howell, Dr. Deborah McLeod, Dr. Guy Pelletier, Ms. Maureen White, Dr. Jeanette Waegemakers Schiff. Faculty Members (January – June 2008) Dr. Susan Cadell (Social Work) Ms. Kathy Edmison (Spiritual Care) Dr. Mary Elliott (Medicine) Dr. Karen Fergus (Psychology) Dr. Deborah McLeod (Nursing) Draft October 29, 2008 IPODE Project Final Report 38 Appendix B Focus Group Demographics To Be Inserted Draft October 29, 2008 IPODE Project Final Report 39 Appendix C Course Resources Type of Resource Learning Module Content Topic General cancer care : Cancer 101 Complementary and Alternative Medicine Psychotropic drugs Professions of Primary authors Nursing, Medicine & Pharmacy Nursing Site of resource development Available on line: APOS (2007) UBC Medicine Dalhousie and Capital District Health Authority (CDHA) CDHA UBC Fatigue in Cancer Interprofessional Education, collaboration and practice Psychosocial oncology assessment Cancer illness trajectory Nursing Social Work Depression, Suicide and Desire for hastened death Anxiety, Fear and Managing uncertainty Couples and Cancer Medicine Cancer and Sexuality Nursing Existential issues, intentional living and meaning making Loss Spiritual care Families with children experiencing an adult cancer Hope Nursing Nursing, Social Work Social Work Psychology Psychology Social Work Bioethics Draft October 29, 2008 Dalhousie University, CDHA UBC BC Cancer Agency(BCCA) Dalhousie University, CDHA Dalhousie University, CDHA Sunnybrook Odette Cancer Centre Dalhousie University, CDHA Atlantic School of Theology Wilfred Laurier University, Dalhousie University, CDHA Dalhousie University, CDHA Dalhousie University IPODE Project Final Report 40 Type of Resource Content Topic Professions of Primary authors DVD Patient perspective DVDs from research with people with cancer A drama entitled Ball : a young man’s perspective on his diagnosis and treatment of testicular cancer Handle with Care (Women with metastatic cancer) No Big Deal (men with prostate cancer and their partners) Ladies in Waiting (Survivorship) Fish Out of Water (Partners of women with cancer ) Video tape of mother/daughter who discuss their experiences with the mother’s metastatic breast cancer experience Patient/family (Brian Lobel holds copyright) Psychology ( Dr Ross Gray holds copyright) Social Work Wilfred Laurier University A series of IP team scenarios to cover situations encountered in psychosocial oncology care (4 vignettes) A young woman’s experience with BMT. Hand written diary and 3 filmed vignettes Social Work UBC Film/theatre, Nursing, Social Work and team of graduate students Spiritual Care UBC, BCCA DVD: Patient/family narrative * in-depth re: lived family experiences along illness trajectory DVD Interprofessional collaboration DVD and printbased patient/family narrative Print-based Case Print-based Case Family with teen children where a parent has cancer Young family where mother has a reoccurrence of breast cancer Draft October 29, 2008 Social Work & team of graduate students Site of resource development Chicago, USA Sunnybrook Atlantic School of Theology Wilfred Laurier University IPODE Project Final Report 41 Appendix D Student Demographics Student Demographics Academic CE 20-29 30-39 40-49 50-59 60-69 11 8 5 1 0 3 8 11 14 1 Nursing Medicine Psychology Social Work Spiritual Care Other 7 4 2 9 3 0 13 3 3 14 1 3 10 14 13 24 (Students completing pre course survey) Age: Discipline: Previous web-based course experience: Yes No Draft October 29, 2008 IPODE Project Final Report 42 Appendix E IPODE Evaluation Framework IPODE Evaluation Framework Level Focus Reaction Affective Target Objectives Project Objectives 1 &2 Participants Students Indicators Data Summary 1. Satisfaction with course design, 1. 94% of academic students indicated their course content overall satisfaction with the course and indicated they would recommend the course to other graduate students. 2. Quality and volume of interaction 2. All students participated in the online discussion board and small group work. The volume of discussion board postings varied between groups. 94% of academic students (68% CE participants) indicated that the small group work contributed to their learning. 71% academic & 68% CE participants indicated that the content 3. Change in sense of community on the discussion board contributed to their support network learning. Draft October 29, 2008 IPODE Project Final Report Project Objective 2 Utility judgment Project Obj. 1 and 2 43 Faculty Satisfaction with course design, course content Project Partners, Project Management, Steering and Regional/Provincial Committees Satisfaction with course development process, community/network development process Students, Faculty and Mentors, Project Partners, Project Management, Steering and Regional/Provincial Committees Students High level of consensus on the usefulness of the course for job performance Draft October 29, 2008 Course was content rich but heavy. It took some time to become familiar with the placement of materials on the site. “Not all things felt in place” Faculty were provided with a workshop and training session prior to commencement of the course. 4 of 5 faculty printed of a hard copy of course materials to refer back to during the voice direct sessions with students. The faculty consultants were an excellent and important resource. A manual containing FAQ and guidance for discussion boards would be helpful. 88% of academic and 79% of CE participants found that the website was easy to navigate. 86% of partners felt they had sufficient opportunity to contribute to the content of the courses. 100% of course graduates felt that improving interprofessional practice would improve patient outcomes. IPODE Project Final Report 44 Faculty Learning Knowledge Course PSO Obj. 1-6 and IPC Obj. 1 – 5 Project Partners, Project Management, Steering and Regional/Provincial Committees Students High level of consensus on the usefulness of the course for job performance High level of consensus on the usefulness of the course for job performance 1. Successful completion of the Academic course grades IPODE winter 2008 course ( Mean 86% or A- ) 2. Low attrition Project Obj. 1 3. Knowledge growth (including self-report) Project Obj. 1 Faculty 92% of partners agreed that the course would have a positive impact on psychosocial oncology practice and the health outcomes of patients. 1.Knowledge growth (including self-report) Draft October 29, 2008 Attrition was relatively high (30-40%). The most common reason given was failure to anticipate the workload involved. Other factors likely relate to unfamiliarity with technology and the fact that students were not required to pay fees to take the pilot course. Subsequent CE course offering has had very low attrition to date (.04%) At the end of the course 82% of students (academic + CE) felt they could identify ways to improve their interprofessional collaboration vs. 68% pre course. 2 of 5 faculty had no experience teaching using web based technology at the outset but by the end of the course they felt comfortable with the technology. Support from project staff and consultants was important. Biweekly meetings were key to building a strong teaching team. IPODE Project Final Report Behavior/Skill Course PSO obj 1-6 and IPC Obj. 1 – 5 Project Obj. 2 Project Obj. 2 Project Obj. 2 Retention Transfer Application in practice 45 Students Changes in Interprofessional collaboration (including selfreport) At the end of the course 94% of all students/particpants indicated they felt confident interacting with other disciplines (versus 85% pre course) Project Partners, Project Management, Steering and Regional/Provincial Committees Changes in Interprofessional collaboration and networks Social Network Analysis Survey for Stakeholders: comparison of T 1 (National Meeting) T2 (May 2008, 2nd National Meeting) measures highlighted changes in density (indicating some increased interaction) and greater interaction across regions. Faculty Changes in Interprofessional collaboration and networks Not for this course but will be used in CE Course PSO Students obj 1-6 and IPC Obj. 1 – 5 Project Objective 2 Faculty Application of knowledge and skills in other graduate level courses (self-report) 1. Continued presence of a champion for course delivery at each partner university site Draft October 29, 2008 83% of students in the academic course indicated that they would like to work in PSO practice when they graduate. 11% indicated they were uncertain. IPODE Project Final Report Impact Sustainability 46 Project Obj 2 Project Partners, Project Management, Steering and Regional/Provincial Committees Project Obj. 1 and 2 Faculty/Project Partners 1. 2. 3. 4. 5. 6. 7. 1. Continued presence of current stakeholder participation in Continuing Education Initiative 2. Presence of new stakeholders in future projects The number and diversity of people attending the national meeting Intent for meeting of academic and clinical faculty following national meeting The number of abstracts at national conferences related of psychosocial oncology from an IP point of view. The number of University Calendars in Canada listing the Interprofessional Psychosocial Oncology course Formal linkage with CSCC Change in CAPO Standards related to education The number of publications regarding the IPODE project in national and international journals Project Objectives: Draft October 29, 2008 IPODE Project Final Report 47 1) To develop an innovative approach to interprofessional education in psychosocial oncology at the post-licensure level in both English and French using blended, distance technologies. The outcome will be an introductory course that can be offered as a graduate level elective at the partner universities and adapted as a professional development option to be offered through CAPO/ACOP. 2) Within the CAPO/ACOP Education Committee mandate, to establish a Canadian network of psychosocial oncology educators and researchers committed to enhancing the health of Canadians and their family members who are affected by cancer through collaborative and interprofessional education initiatives. Course Objectives: Psychosocial Oncology Objectives 1. Explore the illness experience of cancer as both a chronic and life-threatening illness from a patient/family* centered perspective. 2. Analyze theoretical and empirical issues in psychosocial oncology. 3. Explore personal thoughts and feelings in the area of living and dying with cancer, and the ways in which these can become avenues of personal and professional growth. 4. Develop knowledge and skills to assess individuals and families from a psychosocial and spiritual perspective and to develop a collaborative patient/family centered plan of care that is responsive to patient/family needs. 5. Critique evidenced-based interventions that foster healing and facilitate coping in the face of psychosocial and spiritual distress. Approaches include psychoeducational, cognitive-behavioral, family systems, mind-body, existential, spiritual and the arts. Social determinants of health are understood to be important determinants of healing and coping and will also be explored. 6. Acknowledge and attend to aspects of diversity and understand how these might influence the experience of cancer and the health care system. Draft October 29, 2008 IPODE Project Final Report 48 Interprofessional Collaboration Objectives 1. Analyze the unique contributions of each discipline in psychosocial oncology, as well as areas of commonality across disciplines. 2. Develop theoretical understandings of collaboration and interprofessional team work, including forming and maintaining interprofessional relationships and teams and conflict management strategies. 3. Understand the roles, regulatory frameworks, responsibilities and professional capabilities of members of other professions. 4. Develop self awareness, cultural competency and relational practices for effective interprofessional team work, as well as awareness of personal strengths and areas of growth. 5. Analyze practice environments and their influence on team collaboration and provision of care. “Practice environment” is understood to include community. Draft October 29, 2008 IPODE Project Final Report 49 Description of Evaluation Levels Level Description Reaction This level is primarily focused on key stakeholders satisfaction with the design, content and delivery of the course. Satisfaction with process for course development will also be measured with appropriate stakeholders. A second level of reaction will focus on the perceived utility value or usefulness of the training for subsequent job performance. This level will focus on capturing the theories, principles, facts and techniques that are understood and internalized by the students and faculty. Course objectives have been designed to reflect a range of learning in the cognitive domain. Data from the variety of evaluation strategies built into the course will assist in reflecting a range of learning outcomes for students. Evaluation of the problem and case based learning activities will also reflect higher order cognitive skills such as development of collaboration, problem solving and critical thinking skills. Learning Transfer Impact The faculty leading this course represents the establishment of a new team with a variety of academic and disciplinary background and experiences. This evaluation level will also capture new knowledge and skills gained by faculty through participation in this experience. The transfer level examines the extent to which students, faculty and key stakeholders put their newly gained knowledge and skills to work. It is recognized that students enrolling in this pilot version of the academic course may not be on the Psychosocial Oncology Specialists career path, however, it is expected that the knowledge and experiences gained through this course will influence their future clinical, academic or research practice. A major outcome of the IPODE Project is to establish a Canadian network of psychosocial oncology educators and researchers committed to enhancing the health of Canadians and their family members who are affected by cancer through collaborative and interprofessional education initiatives. This level of analysis will examine the broader impact of the Interprofessional Psychosocial Oncology Course and the IPODE Project in meeting this outcome. References Alliger, G., Tannenbaum, S., Bennett, W., Traver, H., Shotland, A. (1997) A meta-analysis of the relations among training criteria. Personnel Psychology,50; 341-358. Draft October 29, 2008 IPODE Project Final Report 50 Appendix F Performance Measurement Matrix Examples IECPCP Performance Category Performance Indicators New tools, educational modules and models New interprofessional educational modules developed Alternatives and Cost Effectiveness One graduate / post-licensure level course in Psychosocial Oncology developed with input from more than twenty experts across disciplines. More than 50 learning resources (e.g. text modules, case studies, dramatizations) were created for the course. New interprofessional tools developed (e.g. SCRIPTS, faculty development tools, research measurement tools etc.) Faculty guide produced for interprofessional online courses in IPODE project Interprofessional "best practices" identified and/or developed Faculty identified and shared strategies for facilitating interprofessional seminar groups online Identification of overlap with other federal, provincial/territorial and regional/local programs and initiatives High demand for the academic and CE versions of the course confirmed the view that this course fills a unique role; no overlap identified. Course complements an existing program in Psychosocial Oncology Research Training (PORT) in 4 universities: McGill, Manitoba, UBC, Dalhousie. Identification of best practices in place in other countries Participating Organizations cost of administering Initiative (Tracking of in-kind contribution) Draft October 29, 2008 Early links formed with Nordic countries ( via Sweden conference) In-kind contributions are estimated to be: Dalhousie University BLS site = $35,000/year Capital Health Research Services $17,544 per year Professional fees of partners and leads: =$78,669 Total per year ongoing in – kind support ~$131,213 IPODE Project Final Report 51 sources) as a result of IECPCP investment Awareness of the benefits of using interprofessional teams by students, educators, health care providers, P/Ts, external stakeholders (regulatory bodies, volunteer, professional) and patients. level of awareness by educators and students of benefits of using interprofessional teams level of awareness and understanding of best practices in interprofessional education and /or collaborative practice by educators, students, P/Ts, practitioners and health care providers level of awareness by P/Ts of benefits of using interprofessional teams level of awareness by practitioners and health care providers of benefits of using interprofessional teams level of awareness by external stakeholders (regulatory bodies, volunteer, professional) of benefits of using interprofessional teams Draft October 29, 2008 Canadian Partnership Against Cancer grant ($206,000) received to develop second PSO course (2008-2009) Results from surveys of both university students and health professionals in the CE option suggest that IPE is highly valuable (see IPODE Evaluation Framework and Summary of Findings). An external evaluation was conducted to identify areas of compliance and suggestions for improvement against webbased learning best practices (Appendix M) Addressed in Expert panels Based on evaluation of CE course by participants, IPE and IPP highly valued. Better appreciation of the work and scope of other professionals reported. IPODE Project Final Report 52 level of awareness by patients of benefits of using interprofessional teams # of KTND (Knowledge Transfer, Networking and Dissemination) activities undertaken and the audiences attending these functions - # of workshops - # of presentations See also Appendix H of Final Report 8 posters at 8 different national and international conferences; 7 podium presentations at 3 national and international conferences; 4 published abstracts; 2 invited presentations. - # of conferences Several manuscripts in preparation - # of press releases - # of published articles of the benefits of using interprofessional teams - # of published articles relating to best practices in interprofessional education and/or collaborative practice articles published on websites dedicated to Inter-collaborative approaches Success against IECPCP Logic Model Outcomes Mechanisms developed to increase sharing of best practices, lessons learned across network of educators, health care providers, provinces and territories (health and education ministries) i.e. Conferences, publications, fact sheets, etc. Draft October 29, 2008 Bi-weekly online faculty meetings during course term Development of Annual one-day conference to be held in conjunction with the CAPO conference to link educators, health care providers and researchers in psychosocial oncology. IPODE Project Final Report 53 Number of events that promote sharing of best practices, lessons learned across network of educators, health care providers, provinces and territories (health and education ministries) Provincial/territorial educational policies reflecting/including IECPCP Increase in the number of health professional to teach and precept Interprofessional collaborative practice teams 5 IPODE faculty members now have experience of online IP learning environment and are committed to sharing their expertise. An additional 14 potential faculty members identified to teach IPODE courses in rotation. Few of these are experienced in IPE but are willing to participate in faculty development opportunities created through the course. Level of adoption of interprofessional collaborative practice models by health P/Ts Level of adoption / uptake of interprofessional standards and guidelines by external stakeholder groups Increase in the number of educators trained and able to precept interprofessional student teams Number of educational organizations offering interprofessional education curricula Draft October 29, 2008 As noted above, 5 IPODE faculty members now have experience of online IP learning environment and are committed to sharing their expertise. An additional 14 faculty are prepared to teach and engage in faculty development in this area. IPODE course approved for credit in 7 different universities with 7 additional universities currently IPODE Project Final Report 54 considering approval of the course or committed to offering the course through transfer credit agreements. One large health region exploring how to offer the CE version of the course to large numbers of staff with additional focus on team building in their region. Number of students enrolled in educational organizations offering interprofessional education curricula 25 students from 8 universities and 5 professions completed the first graduate level course in the winter term of 2008 (from 6 provinces) Number of practice settings offering interprofessional treatment approaches to patient care 27 Health professionals from 25 practice settings completed first CE course and are currently applying their IPE in those settings Beginning of regional plans for CE (ON) Level of patient satisfaction (responsiveness, quality, timeliness etc.) Draft October 29, 2008 Not assessed IPODE Project Final Report 55 5 faculty involved with students in the courses- 2 more faculty provided online support. 15 educators contributed to the content of the course. Additional 14 faculty members preparing to teach in future offerings of the course. Increased capacity & adoption # of students participating in interprofessional project activities 25 completed first IPODE graduate course in winter 2008, similar enrollment predicted for winter 2009 Second IPODE course under development 45 IPODE project key stakeholders have participated in project Expert panels activities 20 contributors to module content CE course completion by 27 health care providers f external stakeholders (regulatory bodies, volunteer, professional) participating in interprofessional project activities CAPO committed to sustaining IPODE through oversight; Universities providing faculty & students, Health centers or RHAs providing support (time & financial commitments) for health professionals to complete the IPODE course. 5 faculty now with experience of collaborating to facilitate student learning in the IPODE course with 14 more to be added to the faculty roster. collaborative practice teams ctice settings offering interprofessional treatment approaches to patient care Draft October 29, 2008 IPODE Project Final Report 56 IECPCP Level of adoption of interprofessional collaborative practice models, and interprofessional standards and guidelines developed Design and Delivery of the IECPCP Initiative required to support the achievement of IECPCP outcomes Dedicated administrative staff required for ongoing course support –beyond the capacity of research grant budgets in the long term. Education is structured under provincial jurisdiction. Difficult to fund national initiatives under present funding structures. Increased satisfaction High levels of satisfaction of students, health professionals and faculty identified in survey feedback. See IPODE Evaluation Framework and Summary of Findings (Appendix E of Final Report) Increased satisfaction levels of : - Students - Health Care providers - Patients - Educators Draft October 29, 2008 57 Appendix G National Meetings IPODE Project National Meeting November 8-9, 2007 Report Summary On November 8-9, 2007 the IPODE project held a national meeting in Toronto with 37 participants from 7 provinces. Clinicians, university educators and administrators from within the project as well as invited guests participated in this 1.5 day meeting. The goal of the meeting was to develop a sustainability plan for the IPODE course(s). In preparation for the meeting designated invitees were asked to collect information in response to the following questions: What interfaculty or interprofessional initiatives are there within your university? How do they work (structure & process?) What inter-university initiatives does your university participate in? How do they work? What inter-university online initiatives is your university involved with? The first evening provided an informal opportunity for attendees to meet each other and to explore the course, “Interprofessional Psychosocial Oncology: Introduction to Theory and Practice”. Dr. David McCoy of First Leadership Limited facilitated the full day meeting using an appreciative inquiry process. The goal of the inquiry was to develop a vision for inter-university collaboration for interprofessional psychosocial oncology education. We explored root causes and opportunities for success, the values that inform successful collaborations and wishes for future collaboration. We ended the day with an exploration of the question: What needs to happen to sustain the inter-university collaboration necessary to for psychosocial oncology education beyond the demonstration project. A number of priorities for sustainability were identified: Creation of a national group for planning and oversight of the psychosocial oncology course(s). Inclusion of interprofessional psychosocial oncology education in standards and guidelines, including accreditation standards for professional education and for cancer programs. Commitments from our university and clinical cancer agency partners regarding contributions to course operations. Evaluations of the day suggested that it was a very useful beginning. There were a number of “actionable items” that participants agreed to follow through on, which including such things as initiating discussions with faculties and administrators who had not yet been involved, participating in “spreading the word”, championing the course and recruiting learners, advocating for inclusion of psychosocial oncology education with regard to standards and guidelines, and exploring potential additional partnerships. One thing that participants asked for was an opportunity to learn more about the course content and process. Draft October 29, 2008 58 A “Sneak Peak” course website will be created and guest passwords can be provided for those who are interested. List of Attendees at 1st National IPODE Meeting WESTERN REGION Carole Robinson Grant Charles Guy Pelletier Helen MacRae Jeannette Waegemakers Schiff Stephanie Hubbard Lynda G. Balneaves Lisa Lamont Bejoy Thomas Jill Taylor-Brown ONTARIO Susan Cadell Doris Howell Mary Elliott Corinne Schroder Associate Professor University of British Columbia Okanagan Associate Principal (Research) of the College of Health Disciplines Assistant Professor in the School of Social Work and Family Studies Co-ordinator of Field Education University of British Columbia Clinical Psychologist Department of Psychosocial Resources Tom Baker Cancer Centre Clinical Psychologist Department of Psychosocial Resources Tom Baker Cancer Centre Faculty of Social Work University of Calgary Advanced Practice Nurse Tom Baker Cancer Centre Assistant Professor and CCS Research Scientist Nursing and Health Behaviour Research Unit UBC School of Nursing Clinical Social Worker Department of Psychosocial Resources Tom Baker Centre Department of Psychosocial Resources Tom Baker Centre, Holy Cross Site Patient and Family Support Services Cancer Care Manitoba Associate Professor Faculty of Social Work Wilfred Laurier University Assistant Professor, Faculty of Nursing, University of Toronto Oncology Clinical Track Leader, ACNP program Staff Psychiatrist and Head of Resident Training, Department of Psychosocial Resources and Palliative Care, Princess Margaret Hospital Assistant Professor, Department of Oncology and Family Medicine - Director, Palliative Care Medicine Residency Draft October 29, 2008 59 Program, Queen's University Palliative Care Services ATLANTIC REGION Pamela Faulkner-Baker Karen Tamlyn Ruth Martin-Misener Jody Clarke Linda McAlpine Brenda Richard QUEBEC Carmen Loiselle Josée Savard Lise Fillion Serge Dumont SPECIAL GUESTS Ivy Oandasan Louise Nasmith Gail Storr Carolyn Watters Anne Kearney Shirley Solberg Karen Fergus Health Services Consultant, Canadian Council on Health Services Accreditation Professor & Assistant Dean, Undergraduate programs, Faculty of Nursing, UNB Associate Director, Graduate Programs, School of Nursing, Dalhousie University Professor of Pastoral Studies and Director of Supervised Field Education, Atlantic School of Theology Patient Representative Associate Professor, School of Social Work, Dalhousie University Director, McGill Oncology Nursing Program CIHR/NCIC PORT Program Leader Assistant Professor, McGill School of Nursing Senior Researcher SMBD Jewish General Hospital Professor, School of Psychology, Laval University Professor, Faculty of Nursing, Laval University Director, School Social Work, Université Laval Clinical Studies Resource Centre Member Toronto Western Research Institute (TWRI) Principal of the College of Health Disciplines at UBC Assistant Dean for Faculty of Graduate & Advanced Studies UNB Dean Faculty Graduate Studies Dalhousie MUN MUN U of T IPODE Project National Meeting May 6, 2008 Report Summary Draft October 29, 2008 60 The second national IPODE Project meeting was held in Halifax Nova Scotia on May 6, 2008. The purpose of the meeting was to update project partners regarding the project activities to date and to use round table working groups to focus on three areas: I Sustainability Goals: 1. To discuss and extend the plan described in the background materials provided with regard to feasibility. 2. To brainstorm other possibilities to increase in-kind and financial support to fund a national IPODE Faculty meeting, faculty remuneration and a national co-ordinator. Background: The discussions around sustainability for the introductory course as a university credit and as a continuing education offering have been ongoing. A significant amount of work on this topic was completed at our last national meeting. We have come to the following ideas: The university elective (Interprofessional Psychosocial Oncology: Introduction to Theory and Practice) will continue to be offered annually in the winter semester. There are 12-14 partner universities who could hold about 4 students positions each, across disciplines. The partner universities will not pay any outside body for the course. However, we would expect in return for having access to the course, that each university will contribute faculty time, with one professor to teach in the course once every 2nd year, depending on the number of students from their university. If a given university wished to have more student positions, they would be expected to provide faculty to accommodate the increased number. Faculty that teach in a given year will be financially supported for travel to a national meeting of the IPODE project, which will be held each year in conjunction with CAPO. The continuing education option will be offered twice annually, in the Fall and in the Spring. Some university faculty may elect to teach this course if they are not teaching the university elective that year. Other potential teachers will be drawn from clinical cancer agencies associated with the project. Teachers will be remunerated as above, with annual travel funds to attend a national IPODE meeting in conjunction with CAPO. We are hoping that the clinical cancer agencies will support this teaching work as one component of work load. For every 2 year cycle of course offerings we will require approximately 30 teachers, if each person teaches one course every second year. The time for a faculty member to teach a seminar group of 8-12 students is estimated to be 4 hours per week (somewhat less if the course is familiar; somewhat more if not familiar with the course) (Estimate: 13 weeks X 4 hrs = 52 hrs). A co-ordinating committee is being formed as part of the Education Committee of the Canadian Association of Psychosocial Oncology (CAPO). This group will be responsible for planning for course offerings, reviewing and updating the course and offering faculty Draft October 29, 2008 61 development opportunities. The committee will be supported by a national administrative co-ordinator and a faculty development consultant. Funds to hire the co-ordinator, the consultant and for the national meeting will be raised through course fees for the continuing education course, which is anticipated to be ~ $550/participant including course materials such as a reading package. We hope to be able to sustain this initiative with these funds. However, additional funds to develop more courses (the long term goal is 3-5) and clinical training opportunities will be needed. This will allow us to create a certificate program. Funding for the second course (Families in Oncology and Palliative Care) has been received from the Canadian Partnership Against Cancer. Theses monies will end in March 2009. Points of Discussion: 1. Discuss the possibility of your agency supporting the above plan. Would administrators provide in-kind support? Financial support? Why or why not? What would persuade them to do so? 2. What other sources of financial support might be available? 3. What barriers and opportunities do you see in the plan? 4. What are the logistical challenges at the university level do you see? At the clinical cancer agency level? 5. Is the continuing education course fee reasonable? Outcome: There was general agreement that the sustainability plan may work. Formal agreements are needed. In addition creating centers of excellence through funding opportunities would sustain research, including fellowships. Key champions will be necessary in every partner agency. The course fee was seen as reasonable but may in fact be too low. II - IPODE New Course: Families in Oncology & Palliative Care Goal: Brainstorm ideas for the new course to be developed within IPODE II “Families in Oncology and Palliative Care”. Discuss the following questions: 1. What should be included in the course? Process: Each person around the table will identify one concept/topic/theory that should be included in the course; continue going around the table until no new ideas emerge. Review the list and prioritize the top 10-12 topics. 2. How might a clinical component be included? Identify key goals for that component as well as pre-requisites. Draft October 29, 2008 62 3. Identify key theoretical foundations for the course. 4. Draft the course description (2-4 sentences). 5. Identify additional experts who are not participating in this round table discussion who might contribute to course content brainstorming via a Delphi process Process: Each person at the round table to identify 1 or 2 people, with their contact info if possible. Outcome: This round table group generated a list of ideas regarding course content and process which became the foundation for the Delphi study that was conducted by email. The list of Delphi contacts became a starting point. III - Faculty Development Goal: To discuss faculty development needs for faculty teaching the Introductory IPODE course. To identify potential components of a teacher’s manual for the course. Discuss the following: Discuss the joys and tribulations of teaching a web based course; an interprofessional course. Identify personal learning needs for teaching a course like the IPODE course. What would you need to get started (new teachers); what do you need to get better (current teachers). If we were to create faculty development opportunities, what would be useful? E.g. workshops, on-line meeting, a teacher’s manual. Briefly outline the content and process for each possibility. Outcome: An outline for faculty development opportunities. Draft October 29, 2008 63 List of Attendees at 2nd National IPODE Meeting Carole Robinson Associate Professor, Faculty of Health and Btritish Social Development ( Nursing) Columbia University of British Columbia, Okanagan carole.robinson@ubc.ca Sarah Sample Counsellor, BC Cancer Agency’s Patient And Family Counselling Unit ssample@bccancer.bc.ca Guy Pelletier Clnical Psychologist, Alberta Department of Psychosocial Resources Tom Baker Cancer Centre, Calgary, AB guypelle@cancerboard.ab.ca Nancy Moules Associate Professor, Faculty of Nursing University of Calgary njmoules@shaw.ca Shelley Raffin Associate Professor, Faculty of Nursing, University of Calgary raffin@ucalgary.ca Helen MacRae Clinical Psychologist Department of Psychosocial Resources Tom Baker Cancer Centre, Calgary, AB helenmac@cancerboard.ab.ca Jeannette Assistant Professor, Faculty of Social Work Waegemakers Schiff University of Calgary schiff@ucalgary.ca Bejoy Thomas Post-doctoral fellow Department of Psychosocial Resources Tom Baker Cancer Centre, Calgary, AB tombejoy@cancerboard.ab.ca Tom Hack Associate Professor, Faculty of Nursing, Manitoba University of Manitoba thack@sbrc.ca Esther Green Chief Nursing Officer, Ontario Cancer Care Ontario esther.green@cancercare.on.ca Doris Howell Asistant Professor, University of Toronto and Oncology Nursing Research, University Health Network, Toronto, ON Doris.Howell@uhn.on.ca Serge Dumont Co-Lead IPODE Project Quebec Doyen, école de service social Université Laval Serge.Dumont@svs.ulaval.ca Lise Fillion Professeur agrégé, faculté des sciences infirmieres Université Laval Draft October 29, 2008 64 Zeev Rosberger Newfoundland Shirley Solberg and Labrador New Brunswick Karen Tamlyn Nova Scotia Jody Clarke Janice Howes lise.fillion@fsi.ulaval.ca Director, Psychology Division SMBD-Jewish General Hospital zeev@ego.psych.mcgill.ca Associate Director Graduate Programs & Research, School of Nursing, Memorial University ssolberg@mun.ca Professor and Assistant Dean, Faculty of Nursing, University of New Brunswick tamlyn@unb.ca Professor of Pastoral Studies and Director ot Supervised Field Education, Atlantic School of Theology jodyclarke@eastlink.ca Psychologist, Department of Psychology, QEII Health Sciences Centre Halifax, NS PSYJLH@cdha.nshealth.ca Linda McAlpine Brenda Richard IPODE Course Faculty Susan Cadell Patient representative, IPODE Project Atlantic Expert panel mcalpinel@apsea.ca Associate Professor, School of Social Work Dalhousie University Brenda.Richard@dal.ca Associate Professor, Lyle S. Hallman Faculty of Social Work and Director; Manul Center for Healthy Living Wilfrid Laurier University scadell@wlu.ca Kathy Edmison Chaplin, Sunnybrook Health Sciences Centre Odette Cancer Centre , Toronto ON Kathy.Edmison@sunnybrook.ca Mary Elliott Staff Psychiatrist & Head of Resident Training Department of Psychosocial Resources and Palliative Care, Toronto, ON Mary.Elliott@uhn.on.ca Karen Fergus Psychologist Consultant Sunnybrook Health Sciences Centre Odette Cancer Centre, Toronto ON karen.fergus@sunnybrook.ca Deborah McLeod Co-Lead, IPODE Project Clinician Scientist ( Nursing), Capital Health Cancer Care Program, Professor, School of Draft October 29, 2008 65 Guests Mark Doreen David Mercer Mary Jane Esplen Patricia Sullivan Vickie Sullivan IPODE TEAM Janet Curran Nursing, Dalhousie University deborahl.mcleod@cdha.nshealth.ca Medical Oncologist, Nova Scotia Cancer Centre, Faculty of Medicine, Dalhousie University CCMSD@cdha.nshealth.ca Health Education Strategist (Post-Secondary Education) Universities and Colleges Division Higher Education Branch Nova Scotia Department of Education Email: mercerdf@gov.ns.ca President, CAPO Behavioral Sciences and Health Toronto General Research Institute, UHN mesplen@uhnres.utoronto.ca Director, School of Nursing Dalhousie University Pat.Sullivan@Dal.Ca Director, Nova Scotia Cancer Centre CCVLS@cdha.nshealth.ca Research consultant janet.curran@iwk.nshealth.ca Karyne Gelinas Research Administrative Coordinator GELINASK@cdha.nshealth.ca Maureen White Reseach Associate/Project Manger maureen.white@cdha.nshealth.ca Draft October 29, 2008 66 Appendix H Presentations Posters Charles, G, McLeod, D.L., Dumont, C, & White, M. Celebrating Diversity in Psychosocial Oncology Education: Early Results from the IPODE Project, Oral poster presentation, All Together Better Health Conference, June 4, 2008, Stockholm, Sweden. McLeod, D.L, Dumont, S. The interprofessional psychosocial oncology distance education project. Presented at the American Psychosocial Oncology Society 5th Annual Conference, March 1, 2008. Curran, J. McLeod, D & White, M. Evaluating an Innovative National Interprofessional Psychosocial Oncology Distance Education Project, oral poster presentation, Sunbelt XXVIII Conference, International Network for Social Network Analysis, St. Pete’s, Florida, January 26, 2008. McLeod, D, Dumont, S, White, M. Interprofessional Practice in Psychosocial Oncology (IPODE) poster and oral showcase presentations, Project Showcase meeting, CIHC Eastern Region, Halifax, January 29, 2008. McLeod, D.L., Dumont, S. and the IPODE Project Partners. The interprofessional psychosocial oncology distance education project. Presented at the “Making Connections: A Canadian Cancer research Conference Celebrating NCIC’s 60th Anniversary. November 16, 2007 in Toronto McLeod, D.L, Dumont, S. and the IPODE Project partners. The interprofessional psychosocial oncology distance education project: Findings of the Focus Group Study. Presented at the International Psycho-Oncology Society 10th World Congress of PsychoOncology, London, UK, September, 2007 McLeod, D.L, Dumont, S. and the IPODE Project partners. The interprofessional psychosocial oncology distance education project: Findings of the Focus Group Study. Presented at National Annual Conference of the Canadian Association of Psychosocial Oncology, Winnipeg, May, 2007. McLeod, D, Dumont, S, White, M IPODE Project/ Projet ÉDOPI, poster presentation, Canadian Interprofessional Health Collaborative (CIHC) Inaugural Meeting, Toronto, November 28, 2006 Podium Presentations & Symposia McLeod, D.L. The Interprofessional Psychosocial Oncology Distance Education (IPODE) Project: Advanced Practice Nurses in Psychosocial Oncology. International Society of Draft October 29, 2008 67 Nurses in Cancer Care, Singapore, August 20, 2008. McLeod, D. (moderator): Developing a Community of Practice in Psychosocial Oncology Education: Results from the Canadian IPODE Project. 60 Minute symposium. International Psycho-Oncology Society, 10th World Congress of Psycho-Oncology, Madrid, Spain, June 913, 2008. Paper 1: Deborah McLeod & Serge Dumont, The IPODE Project: Overview and focus group findings. Paper 2: Maureen White, Deborah McLeod & Serge Dumont. The IPODE course design and evaluation. Paper 3: Janet Curran, Deborah McLeod, Serge Dumont & Maureen White, The IPODE Project: Evaluation of a community of practice using social network analysis. McLeod, D. (moderator): Celebrating Diversity in Psychosocial Oncology Education: Early Results from the IPODE Project, 90 Minute symposium, Taking Diversity into Account: Issues in Psychosocial Oncology, Annual Conference of the Canadian Association of Psychosocial Oncology, May 8, 2008, Halifax, NS Paper 1: Deborah McLeod & Serge Dumont, IPODE project overview and focus group findings. Paper 2: Maureen White, Deborah McLeod & Serge Dumont IPODE course design and development Paper 3: Janet Curran, Deborah McLeod, Serge Dumont & Maureen White, The IPODE project evaluation. Published Abstracts McLeod, D.L, Dumont, S. (2008). The IPODE Project: Overview and Focus Group Findings. Psycho-oncology 17(supp 2), S27. White, M., McLeod, D. L. & Dumont, S. (2008). The IPODE course design and development. Psycho-oncology 17 (supp 2), S28. Curran, J., McLeod, D. L., White, M., & Dumont, S. (2008). The IPODE Project: Evaluation of a community of practice using social network analysis. Psycho-oncology 17(supp 2), S29. McLeod, D.L., & Dumont, S. (2007) The interprofessional psychosocial oncology distance education project. Psycho-oncology 17(supp 1), S80. Other Presentations (Invited) McLeod, D. L. The IPODE Project. Presentation to the Supportive Care Oncology Network. North Eastern Ontario Region Annual Meeting, Sudbury, ON, October 24, 2008. Draft October 29, 2008 68 White, M. The Interprofessional Psychosocial Oncology Distance Education (IPODE) Project/ Projet d’Éducation à Distance en Oncologie Psychosociale Interprofessionelle (ÉDOPI), oral presentation, CDHA Research Rounds, February 19, 2008, Halifax, NS. Draft October 29, 2008 69 Appendix I Survey Sample Student Questionnaire (pre-course online survey – CE Course Please complete the following items as honestly as possible. All results will be treated in the strictest confidence- data will be de-identified before any dissemination. This information will be greatly appreciated for the purposes of research as well as to develop a new interprofessional psychosocial oncology curriculum. Please direct any inquiries to Debbie McLeod, phone 902-473-2964, email deborahl.mcleod@cdha.nshealth.ca. Thank you very much for your contribution. 1. Name: 2. Age: 3. Gender: Female Male 4. What Is your practice discipline?(please tick one box) Medicine Nursing Psychology Social Work Spiritual Care Other? 5. How many years have you been practicing in your discipline? less than a year 1 – 3 years 4 – 6 years greater than 6 years have practiced in a student capacity only 6. Have you taken any other graduate level interprofessional courses in the past? Yes No 7. Have you taken any other web based distance courses in the past? Yes No 8. Have you taken any other graduate level interprofessional web based distance courses in the past? Yes No 9. Please identify three key reasons you have chosen to participate in this course: 10. Please write down what you understand by the term ‘psychosocial oncology’: 11. Please write down what you understand by the term ‘interprofessional collaboration’: 12. Please identify the three most important factors that you believe facilitate effective interprofessional collaboration: 13. Please identify the three most important factors that you believe impede or hinder effective interprofessional collaboration: Draft October 29, 2008 70 14. Please identify three key reasons you believe it is important to improve interprofessional collaboration in psychosocial oncology: 15. Please identify three of your personal areas of strength you believe would contribute to effective interprofessional collaboration: 16. Please identify three of your personal areas of weakness you believe would hinder effective interprofessional collaboration: 17. Please indicate how much you agree or disagree with the following statements by ticking one box only. Statement Strongly Agree Agree Uncertain Disagree Strongly Disagree Strongly Agree Agree Uncertain Disagree Strongly Disagree 1. I expect to develop my own interprofessional skills during this course (eg skills in working effectively and collaboratively with members of other health professions) 2. I expect to develop my own interprofessional knowledge during this course (eg knowledge of the roles and capabilities of other health professionals, principles of effective collaboration) 3. I need to improve my interprofessional effectiveness (knowledge, skills) 4. I generally feel high levels of respect for ‘other’ health professions (‘other’ being either medical, nursing, social work, psychology, spiritual care) 5. I generally feel highly respected by students from ‘other’ health professions 6. I generally feel highly respected by practitioners from ‘other’ health professions 7. I believe I am highly effective at interprofessional collaboration Statement 8. I generally feel that I have similar values to those Draft October 29, 2008 71 from ‘other’ health professions 9. Effective interprofessional practice is becoming increasingly important for all health professions 10. I feel misunderstood by practitioners from ‘other’ health professions 11. I feel misunderstood by students from ‘other’ health professions 12. I would like to work in a psychosocial oncology practice setting when I graduate 13. Improving interprofessional practice is likely to improve patient health outcomes 14. Other health professions are reluctant to share responsibilities that have traditionally been theirs alone 15. I feel confident interacting with students from ‘other’ health professions 16. I feel confident interacting with practitioners from ‘other’ health professions 17. The culture of my profession is very different to the culture of ‘other’ health professions 18. I expect to find this course personally satisfying 19. I can identify several ways to improve the effectiveness of my interprofessional collaboration 20. I usually gain high levels of satisfaction from my interprofessional interactions 21. Interprofessional education should be a core part every health professional’s core education 22. Interprofessional education should be a core part every health professional’s continuing education 23. I expect to interact more with the faculty and students from my own profession than faculty and students from ‘other’ health professions 24. I feel comfortable about the idea of being mentored by faculty from another health profession 25. I feel comfortable about the idea of learning from a student or practitioner from another health profession 26. I have a comprehensive understanding of the roles of other health professionals Draft October 29, 2008 72 Appendix J Survey Findings University Course To be inserted Draft October 29, 2008 73 Appendix K Survey Findings CE Course To be inserted Draft October 29, 2008 74 Appendix L Select Survey Findings Contrasting Academic: Continuing Education IPC Items Item I believe I am highly effective at IP collaboration I need to improve my IP effectiveness I can identify ways to improve the effectiveness of my IP collaboration I would like to work in PSO practice when I graduate I am confident interacting with practitioners from other disciplines I feel misunderstood by practitioners from other health disciplines Evaluation of Web Tools Item The discussion board was easy to use The discussion board was an important element in course delivery The website was easy to navigate The layout of the course content on the website was intuitive The email tool was easy to use Faculty Evaluation Item Faculty were readily accessible to me during the course Faculty offered adequate support during the course Faculty were knowledgeable regarding course content I received feedback in a timely manner The feedback I received contributed to my learning % agreement pre course (n=34) 65 79 68 % agreement post course (n=34) 74 71 82 56 74 85 94 18 .08 Academic course (n=18) % agreement 94% 71% CE course (n=19) % agreement 68% 68% 88% 88% 79% 53% 76% 53% Academic course(n=18) % agreement 94% CE course % agreement (n=19) 68% 94% 68% 94% 95% 94% 88% 63% 74% Draft October 29, 2008 75 Evaluation of Learning Strategies/Resources Item Academic course % agreement (n=18) The reading assignments contributed to my 94% learning The volume of reading was adequate 59% The videos contributed to my learning 100% The course assignments contributed to my 82% learning Small group work contributed to my learning 94% The in depth cases contributed to my learning 88% The interprofessional make up of the small 94% groups contributed to my learning Draft October 29, 2008 CE course % agreement (n=19) 100% 68% 100% 74% 79% 84% 63% 76 Appendix M External Evaluation __________________________________________________________________ Pedagogical Evaluation: Interprofessional Psychosocial Oncology Theory and Practice Online Course August, 2008 Prepared for: The Interprofessional Psychosocial Oncology Distance Education (IPODE) Project Prepared by: Dr. Shelley Cobbett, Rn BN GnT MN EdD Adjunct Assistant Professor, Dalhousie University School of Nursing 58 Vancouver St., Yarmouth, N.S. B5A 2P5 902-742-3542, Ext. 371 shelley.cobbett@dal.ca Draft October 29, 2008 77 Table of Contents Introduction 3 Evaluation Model 3 Application of Evaluation Matrix 4 Recommendations 12 Conclusions 13 References 14 Diagrams and Tables Diagram 1: Putting the Pieces Together 4 Table 1: Evaluation Matrix 5 Draft October 29, 2008 78 Introduction Online learning has emerged as a viable, accessible and quality mode of learning however it is important that online learning opportunities be assessed for the quality of pedagogical practice that they adhere to throughout their course. The following report presents a pedagogical evaluation of the Interprofessional Psychosocial Oncology Theory and Practice Online Course. This course was developed through a Health Canada Interprofessional Education for Collaborative Patient Centered Practice (IECPCP) grant and includes collaboration among eight universities in seven provinces. The evaluation model is explained and applied to the course site as well as the supporting documentation that was received from the Project Manager, namely the student group assignment document, the student web guide Getting Started Online, and the advertisement for the course offering. Lastly, recommendations for course improvement, from a pedagogical perspective, are discussed. Evaluation Model The model used to evaluate the pedagogical aspects of the IPODE course, from a student perspective, is one component of a conceptual framework that was created to examine good, online teaching and learning. The conceptual framework includes three components: technology, pedagogy and environment (online and institution). The framework is a synthesis of the current literature related to online education and was tested in a doctoral dissertation titled Nursing Education Online: Pedagogical Practice and Professional Socialization (Cobbett, 2006). The specific focus of this evaluation is related to good, online pedagogical practices, from a student perspective and incorporates the indicators of good practice (Chickering & Gamson, 1987) that emerged from the research that were applicable Draft October 29, 2008 79 to online pedagogy. The model, Putting the Pieces Together: A Re-Conceptualized Model of Good Online Teaching and Learning Practices (Cobbett, 2006), includes 5 components, namely, communicative learning, teacher, student, informed confidence, and, knowing and sharing. These components, and their respective indicators, form the basis for this evaluation and are graphically depicted in Diagram 1. Diagram 1: Putting the Pieces Together: A Re-Conceptualized model of Good Online Teaching and Learning Practices Teacher Informed Confidence Communicative Learning Knowing & Sharing Student Application of the Model The table on the proceeding pages includes the components of the above model with each of the indicators, re-phrased for an objective perspective. The IPODE course site was evaluated using each indicator and was found to be either present (yes), absent (no) or unable to assess. Supporting documentation is included with each of the indicators. Draft October 29, 2008 80 Table 1: Evaluation Matrix COMPONENT Communicative Learning INDICATORS EVALUATION YES NO UTA X 1. Students in this course had the opportunity to interact with persons from other nations/disciplines. EVIDENCE Five disciplines were represented: nursing, social work, medicine, psychology and spiritual care 2. Students are assisted to set challenging goals for their own learning. X 3. Students are asked to explain difficult ideas to each other. X Using guided activities and exercises, the small groups have opportunities to learn from, with and about each other. 4. Students are encouraged to challenge faculty ideas, the ideas of other students, or those presented in readings and course material. X Discussion questions were provided to offer students direction related to the content they were learning and to think about the thoughts and ideas of other students and how they may differ from their own. 5. Students are asked to discuss key concepts with other students whose backgrounds and viewpoints are different from their own. X The objectives of the course include a focus on interprofessional and transprofessional collaboration and problem solving skills. Draft October 29, 2008 X Students are expected to do independent work for the various units however there was no indication that students were asked to set goals independently. 81 6. Students are to schedule conferences with faculty to discuss their progress. X No evidence to support this indicator however each student was assigned a faculty contact person. 7. Faculty serve as a mentor or informal advisor to students. X Each student group was designated an advisor as well as a course professor for each university. 8. The students experience with this course was strengthened by the diverse cultural and socio-economic backgrounds of the students. X Student backgrounds were diversified among 5 professions, from seven different Canadian provinces. 9. Meaningful communication is encouraged between faculty and the students. X Students were required to participate in bi-weekly group meetings with advance preparation, discussion, raising points, questions and supporting team process. 10. Students are asked to summarize similarities and differences among different theorists, research findings, or artistic works. X Unit discussion questions required students to summarize the readings and offer alternative research and/or explanations for the differences they identified. 11. Diverse teaching strategies are evident to address a broad spectrum of students. X Several strategies were used throughout the course: case-based learning, small group work, independent work, selfreflection, case studies, video-taped interviews and dramatizations. Draft October 29, 2008 82 12. Students are asked to present their work to the class. Student Collaboration Students were required to post their project online for all to view prior to the final teleconference. Students were divided into 5 groups and were required to meet 7 times over the duration of the course via voice direct in BLS. Schedule was prepared and distributed to students at the beginning of the course. X 1. The emphasis on working in groups has helped my students understand the ideas and concepts being taught. X 2. Students are encouraged to work in groups. X 3. This course taught students how to work in a team/group to complete a project. X During the group meetings students were to identify behaviors and attitudes that were exhibited by their group that contributed to collaborative practice and those that may have hindered the process. 4. Students are taught how to overcome the difficulties of working in teams/groups. X Students are to work with other professions and learn to tolerate differences, misunderstandings and shortcomings to facilitate interprofessional collaboration. 5. Students are encouraged to suggest new readings, research projects, field trips, or other course activities. X Students are to contribute regularly and meaningfully to online discussions, suggest additional resources related to the unit content and to discuss any other articles that they found interesting to share with other students. 6. Comments on assignments and/or exams are returned within 1 week. X Draft October 29, 2008 No time line stated when assignments will be marked and returned. 83 Teacher 1. Students are told the minimum amount of time they should spend preparing for class. X No evidence to support this indicator. 2. Students are clear about the amount of time that is required to understand complex material. X No evidence to support this indicator. 3. Students are encouraged to spend more time focused on their studies. X No evidence to support this indicator. 4. Students are able to work through course materials at their own pace. X One module covers 2 weeks of content and other than the synchronous bi-weekly group meetings, students can work through the material at their own pace but within the designated time lines. 5. Course expectations are made clear at the beginning of each course. X Course objectives and expectations were made clear at the beginning of the course in a pre-course packet as well as on the course site however objectives need to be one-dimensional and the marking criteria needs to be clearer. 6. Students are advised about career opportunities in their major field. X Draft October 29, 2008 This may have occurred through discussion boards or informal discussions during the course however the evaluator was not privy to the discussion board content related to issues of confidentiality. 84 7. There are opportunities for students to receive immediate feedback on some learning activities. Informed Confidence 1. The importance of holding high standards for academic achievement is emphasized. X Inherent throughout course, for example, in reflection paper rubric related to a grade of an ‘A’. X 2. Students are told that they are expected to work hard in this course. Unable to assess but the assumption is made that immediate feedback occurred on the discussion board as well as through private email related to student questions and/or learning activities. X Students were not specifically told this however it is inherent in a graduate level university course. 3. The importance of regular work, steady applications, sound self-pacing, and scheduling are emphasized. X Students were provided with the course outline and weekly requirements at the beginning of the course to enable good time management. 4. Extra material or exercises are provided for students who lack essential background knowledge or skills. X A range of supplemental online learning resources were provided and designed for those students who may not have the specific background. For example, a biomedical model to understand cancer and therapeutic relationships and communication. 5. Research projects are done collaboratively with students. X Students were required to complete a research project collaboratively as part of the course requirements. Draft October 29, 2008 85 Knowing and Sharing 6. Students are given detailed evaluation of their work early in the term. X Unable to assess indicator. 7. Students’ confidence is nurtured in relation to their ability to learn the subject matter. X Data used to assess this indicator would be included in the discussion postings which the evaluator did not have access to related to confidentiality reasons. Students were required to complete their roster at the beginning of the course. 1. Information related to students’ learning styles, interests or backgrounds are sought at the beginning of each course. X 2. Academic success of all students on the course is a priority. X As evidenced by the detailed course syllabus, evaluation and the Getting Started Online booklet. 3. Students are told the consequences of not contributing to the weekly course content. X Course participation is worth 15% of the final mark and students are required to make weekly visits to the site, contribute to the discussion board, and participate in the biweekly-group meetings. However, the course participation criteria are weighted heavily on quantity of postings rather than quality. 4. Information about the students in this course as a person, not just as a student, is known and shared. X Prior to the first group meeting students are to review the biographies posted by their group members and identify commonalities and differences (besides their respective disciplines). Draft October 29, 2008 86 6. Faculty share past experiences, attitudes, and values with students. X All faculty created a roster for students to view. 7. Students are encouraged to praise each other for their accomplishments. X Students were expected to create a safe learning environment for themselves and their colleagues. 8. Students are encouraged to take responsibility for their own learning. X Inherent in the nature of an online, as well as a graduate level, course is that students are required to take responsibility for their own learning. Draft October 29, 2008 87 Recommendations The course site was found to contain almost all of the indicators of good online pedagogical practice. Research has supported the Model from a pedagogical perspective and there is evidence to demonstrate that for good, online learning to occur then the indicators of communicative learning need to be present. The amount of indicators from the other four dimensions that are present are directly related to the quality of the learning experience- thus, the more indicators that are present, the greater the quality of the online course. The IPODE project members are encouraged to complete the assessment of the indicators that the evaluator was not able to assess related to the lack of access to the discussion board postings because of confidentiality reasons. The following recommendations for course site improvement are indicated: 1. Course objectives were often multi-dimensional and should be rewritten to address only one behavior. 2. Psychosocial Oncology Objective # 5 includes details of how to meet the objective and should be removed. 3. The term paper details are scant and should offer more direction to students. 4. Course participation evaluation form should focus more on quality rather than quantity of student postings. 5. Online virtual office hours should be considered, for example, faculty will be available online Monday’s from 1300-1400 for the duration of the course. 6. Evaluation component # 1 from course syllabus needs to be clear whether the reflection papers are due weeks 2, 3 and 5 or modules 2, 3 and 5. 7. Ensure rubrics are created for all of the assignments as indicated in the course syllabus (unable to locate a rubric for the group project). Draft October 29, 2008 88 8. Course credit hours and numerical marking scheme needs to be included on the course site. That is, what numerical marks constitute an A, B, etc. Conclusion Overall the course site adheres to the majority of the principles and identified practices related to good online education. This report has applied an evaluation matrix that was created from good teaching and learning practices that were evident in the current literature and evolved from current research related to good online pedagogical practices. The majority of the recommendations only require minor alterations to the course site and/or course delivery. The course is one that demonstrates an excellent example of quality online education, adhering to best practices in online education. Draft October 29, 2008 89 References Chickering, A., & Gamson, Z. (1987). Seven principles for good practice in undergraduate education. American Association for Higher Education Bulletin, 39(7), 3-7. Cobbett, S. (2006). Nursing education online: Pedagogical practice and professional socialization. Doctoral dissertation, CSU: Wagga Wagga, Australia Draft October 29, 2008 90 Appendix N Lessons Learned by Domain Domain Innovation/Evaluation Key Lessons INSIGHTS: There is a high level of interest in web-based, interprofessional, graduate level education in Psychosocial Oncology (PSO). We see this as influenced by 1) gaps in PSO education generally; 2) the use of a web-based format, which increases accessibility. The innovative use of patient/family narratives in a variety of forms is a useful and powerful approach to enhancing learning for patient/family centered care. Thematic analysis of focus group data can be enhanced using Atlas.ti software which enables coding directly from the recorded voices of participants Social Network Analysis ( SNA) is an innovative approach for understanding the complexity in establishing networks and communities of practice CHALLENGES: Connecting with stakeholders in a meaningful and timely way to enhance course innovations. Health Systems Benefit/Sustainability INSIGHTS: There is a will, across Canada, to engage in setting up infrastructure in educational and health care institutions to sustain the IPODE course, as evidenced from our national meeting proceedings. CAPO is a key partner in the sustainability efforts. CHALLENGES: Expect complex and lengthy negotiations in a national project; especially in areas where education, health system and policy intersect ( e.g. personnel, resource allocation, ethical reviews) Communication/Dissemination INSIGHTS: A broad approach is required for sustained communication in this project (email, telephone, website, newsletters and face-face-meetings). SNA can point to areas where communication is thriving and areas where more emphasis or creativity is needed. There is a broad interest in the work of the project as evidenced Draft October 29, 2008 91 by the acceptance of abstracts at a variety of national and international conferences, as well as invited presentations. CHALLENGES: Developing and sustaining effective communication with such a complex network is challenging and resource intensive. Health Care Provider Experience INSIGHTS: Health professionals across areas of practice can provide clear directions for course approaches. Focus groups were an effective approach to gathering this knowledge and had the added benefit of increasing the profile of, and interest in, the IPODE project and course. CAPO is a key linkage in the network for health care providers, both as course participants, course developers/evaluators and potential faculty. CHALLENGES: Developing support from health care agencies for staff time to participate in the continuing education (CE) version of the course. Patient Experience INSIGHTS: Clear directions for course approaches came from the patient/family focus groups. It was very important to these participants to be asked to comment on what they thought health professionals need to know. They particularly wanted health professionals to understand their experience of cancer, as well as to understand how to support them. Patient/ family members on stakeholder committees express appreciation for opportunity to “have a voice” in an ongoing way. They inspire and help others to maintain a patient centered focus (what to include, what to leave out, how to describe family issues, provide narratives for student learning). Many health professionals working in cancer care and participating on the project are in the dual role of patient and professional. CHALLENGES: Balancing the need to respect energy and privacy needs of patient /family participants with project needs to consult Learner Experience INSIGHTS: Clear directions were provided for course approaches from past and current students registered in related programs. High level of interest in course ( >60 students inquired, 37 registered for the university credit course pilot). Draft October 29, 2008 92 CHALLENGES: Early trends suggest that students with full-time study and work commitments experience difficulty in committing to even 90 minutes of interactive learning every 2 weeks when times are in the 0800-1800 time frame. Likewise, the work load for the CE version of the course is challenging. However, those who completed the course found it to be a worthwhile investment of time. Educator Experience INSIGHTS: Educators who participated in focus groups conducted during phase were able to provide clear directions for course content and process. Pre course focus groups that were completed with course faculty served as an important needs assessment for faculty development needs. The 3 key areas needed for faculty interprofessional education in a team teaching environment were: mutual respect; valuing difference; open communication. Focus groups also were a forum to article their philosophy about education and IPE as well as express their support needs related to the course facilitation. E.g. a faculty website was created, b-weekly meetings were held during the course and additional IPE expertise was recruited. CHALLENGES: Time for educators to participate in both teaching and evaluating the course is significant. It is important to track this time as carefully as possible. Suggested additional domain: Administrative Experience INSIGHTS: Infrastructure for interprofessional education initiatives across regions is growing. For example, agreements exist for transfer of credits between many universities BUT (despite the existence of the “ Canadian Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans” since 1998) only 2 of the 8 Research Ethics board submissions required for this project were assisted by a reciprocal arrangement. CHALLENGES Recruitment and retention: hiring appropriate research project staff for innovative projects results in short term assignments of people with constantly evolving roles. High turn over is inevitable and resource-draining in this situation Draft October 29, 2008